HomeMy WebLinkAboutStaff Report 137-08TO:
City of Palo Alto
C ty Manager’s Report
HONORABLE CITY COUNCIL 6
FROM:CITY 5L~AGER DEPARTMENT: PUBLIC WORKS
DATE:FEBRUARY 11, 2008 CMR:137:08
SUBJECT:APPROVAL OF AMENDMENT NO. ONE TO CONTRACT NO.
C07116703 BETWEEN THE CITY OF PALO ALTO AND C-WAY
CUSTODIAN SERVICES TO INCREASE THE A~qL~L
COMPENSATION AMOUNT BY $37,178 FOR A TOTAL ANNUAL
COMPENSATION AMOUNT OF $525,629 TO PROVIDE CUSTODIAL
SERVICES AT SELECTED CITY FACILITIES AND AUTHORIZATION
TO ENTER INTO 3 ADDITIONAL ONE YEAR EXTENSIONS
RECOMMENDATION
Staff recommends that Council:
Approve and authorize the City Manager or his designee to execute Amendment No. One
to Contract No. C07116703 with C-Way Custodian Services (Attachment A) to increase
the annual compensation amount by $32,328 for custodial services plus $4,850 for
additional services. The amended annual contract amount would total $457,068 for basic
services and $68,561 for additional services.
2.Authorize the City Manager or designee to exercise the option to renew the contract for
up to three additional one-year periods, and to adjust the annual compensation by the
Consumer Price Index (CPI) as specified in the contract if the contractor is responsive to
the City’s needs and the quality of the contractor’s work is acceptable during the previous
year of the contract.
BACKGROUND
On November 6, 2006, Council approved Contract CO7116703 with C-Way Custodial Services
(CMR:405:06). The work performed under the contract is custodial services at selected listed
City facilities. Contracted custodial effort is used to provide service at the following City
facilities: all libraries, park restrooms, Municipal Service Center, Golf Course, Waste Water
Treatment Plant, Animal Services Center, Baylands Interpretive Center, Junior Museum, landfill
offices, parking lots J, Q, R and S/L, Art Center, Rinconada Park pool showers, Community and
Children’s Theaters, Development Center, Elwell Court Utility offices and City Hall. The scope
of these services includes general cleaning, restroom sanitation, replenishing supplies, trash
removal, floor maintenance, counters and tabletop cleaning, exterior entry way cleaning and
window washing. "
CMR:137:08 Page 1 of 2
DISCUSSION
The approved contract.provided service from December 2006 to November 2007 with an option
for four additional years. A CPI increase is allowed each year. Amendment #1 provides for a
CPI increase of 2.6% for the second year of the contract, and provides for increased scope of
services at the Arastradero Gateway Facility, Children’s Library, park restroom facilities, and
Utility offices. Services provided under the first year of the contract met the city’s expectation.
RESOURCE IMPACT
Funds for this contract are available in the PW/Facilities Management Operating Budget.
ENVIRONMENTAL REVIEW
This is not a project under the California Environmental Quality Act (CEQA) pursuant to Section
21065 of the Public Resources Code.
ATTACHMENTS
Attachment A: Amendment No. One to Ageement No. C07116703
PREPARED BY:
DEPAnRTMENT !a~AD:
CITY MANAGER APPROVAL:
KAREN SMITH
Manager, Facilities Maintenance and Projects
GLENN S. ROBERTS
Director of Public Works
EMILY HARRISON
Assistant City- Manager
CM~R:137:08 Page 2 of 2
~Elw~MEb~ NOoONE TO AGREEMEh~ NO. C071!6703
BETWEEN THE CITY OF PALO ALTO 9~
C-~AY CUSTODIAN SERVICES
This Amendment No. One to Agreement No. C071!6703
("Agreement") is entered into February I!, 2008, by and between-the
CITY OF PALO ALTO ("CITY"), and C-WAY CUSTODIg~ SERVICES, a
California Corporation, located at 1885 Bowers Avenue, Santa Clara,
CA 95051 ("CONTRACTOR") .
RECITALS:
WHEREAS, the Agreement was entered into between the
parties for the provision of cusuod_al services; and
WHEREAS, the parties wish to amend the Agreement;
NOW, T.~R~OR~, in consideration of the covenants, terms,
conditions, and provisions of this Amendment, the parties agree:
SECTION i.
to read as follows:
The section entitled "TEP~" is..hereby amended
"TERM". The services and/or materials furnished under
this Agreement shall commence on December i, 2007 and
shall be completed before November 30, 2008.
SECTION 2. The section entitled "COMPENSATION" is hereby
amended, to read as fo!lows:
"COMPENSATION" for un~ [ul! performance of this
Agreement: CITY shall pay and CONTRACTOR agrees to
accept as not-to-exceed compensation for the ful!
performance of the Services and reimbursable expenses, if
any: the total maximum lump sum compensation of Four
Hundred Fifty Seven Thousand Sixty Eight Dollars per
contract year ($457,068).
The City has set aside the sum of Sixty Eight Thousand
Five Hundred Sixty dollars per contract year ($68,560)
for Additional Services.
SECTION 3. The section entitled
amended to read as follows:
"IN%-OICING" is hereby
"i~gOiCING". Send al! invoices to the CITY, Attention:
Project Manager. Project Manager is: Karen Smith, Dept:
Public Works, Facilities Telephone: 650-496-6900.
080109 9000050 Amend.agt
Rev. July 31, 1998
.....~X~±~±t )to~=~±u~l a following ^’" ~ ~ (S
~/are hereby amended to ~-ead as set f~-~ ~n ~ .....~ - ~............ c.~= =u~c~m~n~(s) to
this Amendment, which are incorporated in fu!l b,y this reference:
b. Exhibit "B" entitled "Fee Schedule".
SECTION 5. Except as herein modified, all other
provisions of the Agreement, including any exhibits and subsequent
amendments thereto, shall remain in full force and effect.
IN WITNESS WHEREOF, the parties have by their duly
authorized representatives executed this Amendment on the date
first above written.
APPROVED AS TO FO~M:
Senior ~ -._ ~.ss~ City Attorney
APPROVED:
C-WAY CUSTODIAN SERVICES
. ~-.-’ ,’0 ....
T i t ! e: P"~’m/
CITY
AssiStant City Manager
Taxpayer Identification No.
Director of Public Works
Director of Administrative
Services
080109 9000050
2
Amend.a~
Rev. July 31, 1998
Scope
SFEC]FICAT!ON C]TYW]DE CUSTODIAL SERVICES
Contr.ctor s custodial effort must conform to the fo!lowing standards in all areas covered by
this contract. If any activity or job task has been omitted: contractor must so notify the City’s
Project Manager immediately for resolution.
1.Worl~manship and Oualitv Leve!
The City of Palo Alto requires the highest level of quality in custodial maintenance.
All work must be performed by experienced janitorial personnel supervised by the
Contractor. The Contractor must provide management and technical supervision
through competent supe~’isors as required to implement modern methods and newly
developed janitorial procedures.
The Contractor must be responsible for the skills, methods, and actions of his/her
employees and for all work done. The Contractor must perform the work herein
provided for under the direction of and to the satisfaction of the City’s Project
Manager. The Contractor must cooperate with the City’s Project Manager to enable
him to determine the Contractor’s conformity with these specifications and the
adequacy of the work being performed. The Contractor must give his!her personal
supervision to the work as required in addition to his assigned resident supervisor,
and be available for consultation with the City’s Representative.
2.Equipment and Materials
The Contractor must, at all times, furnish and maintain sufficient equipment and
materials as necessary, to perform the work of this contract. Such equipment and
materials shall be subject to inspection and approval of the City. Under no
circumstances will non-motorized carpet sweepers be allowed.
3.Supplies
The Contractor must, at all times, use only environmentally friendly "~een"
chemicals and supplies which meet the standards of the City’s sustainabilkyprogram
at the City’s facilities and are subject to the approval of the Project Manager. Zinc
floor finishes are not permitted under any circumstance. All paper products, (i.e.
toilet tissue, hand towels), must be 100% recycled and chemical free.
C.SCOPE OF WORK
Contractor must furnish the following services at the desig-nated frequencies at each of the
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 1
Scope Exhibit A
SPEC!F!CATiON CITYW1DE CUSTODIAL SERV;CES
listed facilities. Each servicing must include a!l duties listed. Contractor shall supply and
stock all required products at each facility with each servicing.
Facilib’:Animal Services Buildings
Location:3281 East Bayshore Blvd.
Total Square Feet:5,657
Servicing Frequency:Five Days per Week, (Monday through Friday)
Type of Service:Resvooms - Complete servicing.
Empty all trash and waste containers in all rest-rooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas sho~ving any stains, spots, grime and/or any abuse in general. Remove
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain.
Frequency:Monday through Friday
Type of Service:Entire Facility
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facili~ and set alarm.
Frequency:Monday through Friday
Type of Service:Entire Facility
Wash all windows, interior and exterior.
Frequency:Twice A.nnually
Type of Service:Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times Annually
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 2
Scope Exh;bit A
SPECiF;CAT]ON C!T’-P~flDE CUSTODIAL SSRVICES
TYge of Service:
TYpe of Ser~’~ce:
Freauencv:
Entire Facilib~
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all graffiti, pen and penci! marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. #ore wal! and
floor surfaces.
Four Times Annually
Facitit?:
Location:
Arastradero Gateway Facility
1530 Arastradero Rd.
Total Square Feet: 969
Servicing Frequency:Once per Week
Type of Service:Rest-rooms - Complete servicing.
Empty a!l trash and waste containers and replace liners. EmpD and replace with
new liners all sanitao, nap’kin receptacles. Replace and refill, as needed, all
dispensers and containers. Damp wipe toilet partitions and a!l wall areas showing
any stains, spots, ~ime an&,"or any abuse in general. Remove any graffiti
immediately from any surface as it appears, as well as "spitballs," etc. Clean
mirrors and keep all chrome fixtures clean. Sweep floors and properly dispose of
all wash items. Damp mop floor areas with disinfectant cleaner. Clean sinks,
drains; counter tops, changing stations, toilet bowls and urinals with brash and
disinfectant cleaner. Pour one gatlon of water do~n each floor drain. Secure
facility after ser~dce.
Frequency:Weekly
Type of Service:Meeting Room
The sealed cement floors of the main meeting room (432 square feet) are to be
mopped, stripped and resealed.
Freq u en cv:Quarterly
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 3
SPECIFICATION CiTY’,AqD~ CUSTODIAL SERVICES
Facility:
Location:
The Art Center
1313 Newel] Rd.
Total Square Feet: 26,44i
Servicing Frequency:Six Days per Week, (Tuesday through Sunday)
Type of Service:Restrooms - Complete servicing.
Empty all trash and ~vaste containers in all resrrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary, napkin receptacles. Replace and
refill, as needed al! dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, g-rime an&/or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of a!l wash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals v4th brush
and disinfectant cleaner. Pour one gallon of water do,an each floor drain.
Frequency:Tuesday through Sunday
Type of Service:Entire Facility
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners),, and dispose of a!l trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks fi-om glass on entD’ doors. Secure faciliD and set alarm.
Frequency:Tuesday through Sunday
Type of Service:Entire Facility
Wash all ,a~indows, interior and exterior.
Frequency:Twice Annually
Type of Service:Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times .Annually
Type of Service:Entire Facility.
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 4
Twe of Service:
Frequency:
FaciliU’:
Location:
Exhibit A
SPECIF]CAT!ON CIT’r~ViDE CUSTODIAL SERVICES
Monthly
Entire Facility
Clean a!! counters and tabletop surfaces removing all ~atSti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing a!! di~, cobwebs, etc. from wall and
floor surfaces.
Four Times Armuaiiy
Baylands interpretive Center
2775 Embarcadero Rd.
Total Square Feet: 3,600
Servicing Frequency:Five Days per Week, (Monday through Friday)
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Restrooms - Complete serxdcing.
Empty all trash and waste containers in all rest-rooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitaD, napkin receptacles. Replace and
refill, as needed all di~ensers and containers. Damp wipe toilet partitions and all
wall areas sho~dng any stains, spots, grime and/or any abuse in general. Remove
any ~affiti immediately from any surface as it appears, as we!t as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas ~Jth disinfectant cleaner. Clean
sinks, drains; counter tops, chanNng stations, toilet bowls and urinals with brash
and disinfectant cleaner. Pour one gallon of water do~,n each floor drain.
Monday through Friday
Entire Facility
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refil! towel dispensers.
Clean marks from glass on entry, doors. Secure facility and set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 5
$ccp~Exhibit A
~req~e~cv:
Type of Service:
FrequencY:
Type of Servke:
Frequency:
Type of Service:
SPECIFICATION C]TYW]DE CUSTOO~AL SERVICES
Monthly
Entire Faci!ib’
S~p and refinish al! ti!~ and linoleum floor areas.
Four Times ~Qm~uaily
Entire Facility
SprayBuff ~4th a high-speed buffer all til~ and linoleum and floor areas.
Monthly
Entire Facili~
Clean all counters and tabletop surfaces remox~ng all ~afflti; pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt; cobwebs, etc. ~om wall and
floor surfaces.
Four Times .Annually
Facility:
Location:
Children’s Library
1275 Harriet St.
Total Square Feet: 6,043
Servicing Frequency:Seven Days per Week
Type of Service:Restrooms - Complete set-vicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined v4th proper liners, which must be replaced immediately when needed.
Empty,. and replace with new liners all sanitary napkin receptacles. Replace and
refi!l, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing an)’ stains, spots, grime an&’or any abuse in general. Remove
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sin "ks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain.
Frequency:All items daily, trash pickup, dispenser filling and any required surface
cleaning ~4ce daily.
Type of Service:Entire Facility
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS
Scope
Frequency:
Tv~e of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFiCATiON CiTY’W!DE CUSTODIAL ~=R v I-,~_S
Empty a!l trash receptacles and replace liner with proper size and depth. Vacuum a!l
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs ~om walls and ceilings. Refill towel dispensers.
Clean marks from glass on en~¢ doors. Secure faciliv and set alarm...
Daily
Entire Facility.
Wash all windows, interior and exterior.
Twice Annually
Entire FaciliD’
Strip and refinish all tiled, linoleum and w,ood floor areas.
Four Times A_nnually
Entire Facilib
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility.,
Clean all counters and table top surfaces removing all gaffiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all dirt, cobwebs, etc. from wall and floor surfaces.
Four Times :annually
Children’s Theater
1305 Middlefield Rd.
Total Square Feet: 17,619
Servicing Frequency:Six Days per Week, (Tuesday through Sunday)
Type of Service:Rest-rooms - Complete servicing.
Empty., all trash and waste containers in aIt restrooms. A!! waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Emp~ and replace with new liners at! sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
walt areas showing any stains, spots, grime and/or any abuse in general. Remove
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 7
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Exhibit A
SPECIFICATION CIT~b’tDE CUSTODIAL SERV}C~.S
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all cMome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas ~,~th disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water do~,,-n each floor drain.
Tuesday through Sunday
Entire Facility
Empty, all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks #om glass on enUry doors. Secure facility and set alarm.
Tuesday through Sunday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times A_n~.ually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and table top surfaces removing all graffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways rem0~ing all dirt, cob~vebs, etc. from walls and
floor surfaces.
Four Times ;Annually
Facility:
Location:
City Hal!
250 Hamilton Ave.
Total Building Square Feet: 104,893
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS
Scope Exhibit
SPECIFICATION CITYWIDE CUSTOD!AL SERVICES
Tota! Parking Square Feet: 251,508
TYpe of Service:Entire Facility’
Wash all ~ndows, interior and exterior.
Frequency:Once Amnuaily
¯ vo_ of Service:Entire Facility’, (rest-rooms, hallways, elevators and !obby areas only)
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times Annually
TYpe of Service:Entire Facility; (restroom, hallway, elevators and lobby areas onl?9
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency:Monthly
Type of Service:Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove any trash found in these areas. Empty," and replace liners in all trash
containers.
Frequency:Mondays, Wednesdays, Friday’s and Sundays
Facilit-y:College Terrace Library
Location:2300 Wellesley St.
Total Square Feet: 5,050
Servicing Frequency:Six Days per Week, (Monday through Saturday)
Type of Service:Rest-rooms - Complete servicing.
EmpD all trash and waste containers in at! restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Erupt; and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed al! di~ensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, g~me ancb’or any abuse in genera!. Remove
any graffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 9
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIFICATION C1TYWIDE CUSTODIAL SERVICES
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brash
and disinfectant cleaner. Pour one gallon of water do,,~,m each floor drain.
Monday through Saturday
Entire Facili~¢
Empty" all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwelis, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of al! Wash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facility, and set alarm.
Monday through Saturday
Entire Facility
Wash a!l windows, interior and exterior.
Twice Annually
Entire Facility.
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times .amnuatly
Entire Facilib"
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facili~
Clean all counters and tabletop surfaces removing all ~affiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times Annually
Community Theater
1305 Middlefield Rd.
Total Square Feet: 33,716
Servicing Frequency:Six Days per Week, (Tuesday through Sunday)
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 10
Scope
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
~:requencv:
Type of Service:
lq’reQueilcv:
Type of Service:
Frequency:
Type of Service:
Exhibit A
SPECiFiCAT]ON C!7YW~D£ CUSTOD!AL SERVICES
Res~ooms / Showers- Complete set’ricing.
Empb’ all trash and waste containers in all restrooms. A!l waste containers to be
kept lined with proper liners, which must be replaced iwanediately when needed.
Empb; and replace with new liners all sanitary napkin receptacles. Replace and
refiil, as needed all dispensers and containers. Damp wipe toilet partitions and ai!
wall areas showing any stains, spots, ~me and/or any abuse in general. Remove
any gafflti immediately #ore any surface as it appears, as well as "spitballs," etc.
Clean rnirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas ~-ith disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. AI! shower areas are to be kept free of mildew, hair, dirt
and soap scum. Clean and disinfect al! floor mats, benches and tiled areas. Pour
one gallon of water down each floor drain.
Tuesday through Sunday
Entire Facility
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (xvith proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facility and set alarm.
Tuesday through Sunday
Entire Faci!ib,"
Wash all ~indows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times .Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean al! counters and tabletop surfaces removing alt ~affiti, pen and pencil marks,
dirt, etc. Clean exterior enrranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 1 1
Scope Exhibit A
FacfliD’:
Location:
SPECIF}CATiON CW~W]DE CUSTODIAL ,~.RV~-~=S
Four Times Annually
Development Center
285 Hamilton Ave.
Total Square Feet: 10,700
Se~’icing Frequency:Five Days per WeeK, (Monday
Tvl~e of Service:Resrrooms - Complete servicing.
Empty all trash and waste containers in all restroorns. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty., and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, ~,mrime and/or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep al! chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, toilet bowls and urinals with brash and disinfectant
cleaner. Pour one gallon of water dox~ each floor drain.
Frequency:Monday through Friday
Type of Service:Entire Facility
Empty all trash receptac!es and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refilt towel dispensers.
Clean marks from glass on ennT doors. Secure facility and set alarm.
Frequency:Monday through Friday
Type of Service:Entire Facility.
Wash all windows, interior and exterior.
Frequency:Twice ,amnually
Type of Service:Entire Facilib,
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times .amnually
Type of Service:Entire Facility
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 12
Frequenc-,~:
Type of Service:
Location:
Exhibit A
SPEC~F]C.AT{ON C1TY’W!DE CUSTODIAL SER\qCES
~pra),Bu** ,,.~.n a hig~-spe~d buffer all til~, hno~eum and wood floor areas.
Monthly
Entire Facili~
Clean ai! counters and tabletop surfaces removing all gaffiti, pen and pencil marks,
di~, etc. Clean exterior en~anceways removing all di~, cobwebs, etc. from wall and
floor surfaces.
Four Times ~ually
Downtow Library
270 Forest Ave.
Tota! Square Feet: 8,741
Servicing Frequency:Seven Days per Week
Type of Service:Rest-rooms - Complete sere’icing.
Empb’ all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Emp~ and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed a!l dispensers and containers. Damp wipe toilet partitions and a!!
watt areas showing any stains, spots, gTime an&/or any abuse in general. Remove
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sin~, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water do~-n each floor drain.
Frequency:All items daily, trash pickup, dispenser filling and any required surface
cleaning tavice daily.
Type of Service:Entire Facilit2y
Empb all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of al! trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facility and set alarm.
Frequency:Daily
Type of Service:Entire Facility,
Wash all ,~Sndows, interior and exterior.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 13
Scope Exhibit A
~--_.~, ~L;A~ IOt~ CiTYW]DE CUSTOO!AL SERVICES
Frequency:
Type of Service:
FrequencY:
Type of Service:
Frequency:
Type of Se,’Mce:
Frequency:
Facility:
Location:
Twice Annuai!y
Entire FaciliV
S~p and refinish all til~, linoleum and wood floor areas.
Four Times ~m.nually
Entire Facilivy
SprayBuffwith a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facilivy
Clean al! counters and tabletop surfaces removing all ~affiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times .~nnually
Golf Course Restrooms
1875 Embarcadero Rd.
Club House Restrooms
Total Square Feet:
Frequency:
Type of Service:
900
Seven days a week, twice daily
(once between 11:00 am and noon; once at dusk)
Restrooms - Complete servicing.
Empt-y al! wash and waste containers in al! restrooms. All waste containers to be
kept lined with proper liners, ~vhich must be repiaced immediately when needed.
Empty and replace with new liners all sanitary" napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and!or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
rest-rooms doors af;er final daily service.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS !4
F~e]d Restrooms
Total Square Feet:
Frequency:
Type of Service:
Exhib;t A
SPECIFICATION CiTYW]DE CUSTODIAL SERV;CES
242
Seven days a week
Restrooms - Complete senicing.
Empty al! trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with ne;v liners all sanitary napkin receptacles. Repiace and
refill, as needed all dispensers and containers. A!I soap dispensers require an anti-
bacterial hand soap. Damp wipe toilet partitions and all wal! areas showing any
stains, spots, g-dine and/or any abuse in general. Remove any gafflti immediately
from any surface as it appears, as well as "spitballs," ere. Clean mirrors and keep
all chrome fixtures clean. Clean sinks, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner.
FaciliD’:
Location:
Go!f Course Workshop
1875 Embarcadero Rd.
Total Square Feet: 2,288
Servicing Frequency:Five Days per Week, (Monday through Friday)
Type of Service:Restrooms / Showers - Complete servicing.
Empty all trash and waste containers in all res~ooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empv and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed a!! dispensers and containers. Damp wipe toilet partitions and all
wail areas showing any, stains, spots, ~m’ime an&’or any abuse in general. Remove
any gafflti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fLxtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant
cteaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum.
Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of
water down each floor drain.
Frequency:Monday through Friday
Type of Service:Entire Facility.;
Empty a!l trash receptacles and replace liner with proper size and depth. Vacuum all
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 1 5
FreQuency:
Type ~f Service:
FreGuencv:
Type of Service:
~requencv:
Type of Service:
Frequency:
Type of Service:
Frequency:
FaciliD’:
Location:
Exhibit A
SPF.CIFICAT]ON C~TI&~.V~DE CUSTODIAL SERVICES
ca~eted floors including any stai..~vells, offices, and open spaq¢ areas. Sweep, damp
mop (with proper disinz~ctant cleaners), and dispose of all trash items on all non-
ca~eted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure faciti~" and set alarm..
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times ,Qunually
Entire Facilib"
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean al! counters and tabletop surfaces removing all ~af~ti, pen and penci! marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times .Annually
Junior Museum
1305 Middlefield Rd.
Total Square Feet: 5,856
Servicing Frequency:Seven Days per Week
Type of Service:Restrooms - Complete servicing.
Empty. a!t trash and waste containers in al! restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, =~me and!or any abuse in genera!. Remove
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 16
Scope
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequencn:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
SF,=C]F]CAT]ON CITYW]DE CUSTODIAL SERV!C:ES
Clean mirrors and keep a!l chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sin!~, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water do~ each floor drain.
Al! items daily, trash pick-ap, dispenser filling and any required surface
cleaning t~fce daily.
Entire Facility
Emp~" all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stai~vells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on a!l non-
carpeted floors. Remove cobwebs from wa!ls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facili~ and set alarm.
Daily
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times .Qnnually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all gafflti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing a!t dirt, cobwebs, etc. from wal! and
floor surfaces.
Four Times .Annually
Landfill Office and Toll Booth
2380 Embarcadero Rd.
Total Square Feet: 558
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 17
Scope
Frequency’:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facili~’:
Location:
Exhibit
SPECiFICATiON CIT~-~]~DE CUSTODIAL SERV!CES
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of a!l trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill to~vel dispensers.
Clean marks from glass on entr-y doors. Secure facility and set a!an.
Monday through Friday
Entire Facility.
Wash all ~dndows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facility
SprayBuff with a high-speed buffer all tiled, linoIeum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing al! gaffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from walt and
floor surfaces.
Four Times ~amnually
Junior Museum
1305 Middlefield Rd.
Total Square Feet: 5,856
Servicing Frequency:Seven Days per Week
Type of Service:Restrooms - Complete ser~,icing.
Empty all Wash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime anq----dor any abuse in general. Remove
any ~affiti immediately from any surface as it appears, as well as "spitballs," etc.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 16
Scope
Type of Service:
FreQuency:
Type of Ser~qce:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facility:
Location:
Exhibit A
SPECIF]CAT!ON C!T’£C]]DE CUSTODIAL SE:RV~CES
Clean mirrors and keep all ci’zome fixtures clean. Sweep floors and properly
dispose of a!l trash items. Damp mop floor areas ~!tn ,~lsm~ectant cleaner. Clean
si~2<s, drains, counter tops, changing stations, toilet bowls and urina!s with brush
and disinfectant cleaner. Pour one gallon of water do~n each floor drain.
All items daily, trash pick-up, dispenser filling and any required surface
cleaning twice daily.
Entire Facility
Empty, all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facili~" and set ala,wn.
Daily
Entire Facility
Wash all ~-indows, interior and exterior.
Twice Annually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times Annually
Entire Facilib’
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility,
Clean all counters and tabletop surfaces remo~,-ing all gaffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Four Times ,~nnually
Landfill Office and Toll Booth
2380 Embarcadero Rd.
Total Square Feet: 558
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 17
Exhibit A
SP_=CiF~CATiON CIT ,’~¢’:/~DE CUSTODIAL SERVICES
ServM~g Freqne~cy:Five Days per %%ek, (Monday throngh Friday)
Type of Service:Restrooms - Complete servicing.
Emp~ all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced irr~.ediately when needed.
Empty, and replace with new liners a!! sanitaw napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and a!I
wall areas showing any stains, spots, grime andL/or any abuse in general. Remove
any gaffiti irranediately from any surface as it appears, as well as "spitba!ls," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, toilet bowis and urinals with brush and disinfectant
cleaner. Pour one gallon of water down each floor drain.
Freqnencv:Monday through Friday
Tv~e of Service:Entire Facility
Empty all ~ash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from_ glass on entry, doors. Secure facility and set alarm.
Frequency:Monday through Friday,
Type of Serxqce:Entire FaciliD"
Wash a!l windows, interior and exterior.
Frequency:Twice .~qnually
Type of SerMce:Entire Facility
Strip and refinish a!! tiled, linoleum and wood floor areas.
Frequency:Four Times Annually
Type of Service:Entire Facility.,
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency:Monthly
Type of Service:Entire Facility
Clean all counters and tabletop surfaces removing all gaffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from walt and
floor surfaces.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 18
Exhibit A
SPECiFiCATiON CITYW!DE CUSTODIAL SERV]C,=S
Facil~#y:
Location:
ary
12~3 Newel~ Rd.
Total Square Feet: 26,582
Servicing Freqnency:per Week
Type of Service:Restrooms - Complete servicing.
Empty all trash and waste containers in all resrrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Emp~ and replace ~vith new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas shoxving any stains, spots, ~me an&’or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures dean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sin’ks, drains, counter tops, chan~ng stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water doxxm each floor drain.
Frequency:All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service:Entire Facilib’
Empb’ all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of a!! trash items on al! non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry/doors. Secure facility. and set alarm.
Frequency:Daily
Type of Service:Entire Facilib’
Wash all windows, interior and exterior.
Frequency:Twice Annually
Type of Service:Entire FaciliD
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times Annually
Type of Service:Entire Facilib,
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 19
Scope
Frequency:
Type of Service:
Frequency:
Exhibit A
SPECIFICATION C~T,’fW!DE CUSTOD!AL SERVICES
SprayBuff with a high-speed buffer all til~, linoleum and wood floor areas.
Monthly
Entire Facilib
Clean all counters and table top surfaces removing all ~affiti, pen and pencil marks,
dirt, etc. Clean trash and debris from fireplace. Clean exterior entranceways
removing all di~, cobwebs, etc. ~om wall and floor surfaces.
Four Times .~-mualty
Location:
Mitchell Park Library
3700 Middlefield Rd.
Total Square Feet: i0,678
Servicing Frequency:Seven Days per Week
Type of Service:Restrooms - Complete servicing.
Empb’ all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced ire~mediate!y when needed.
Empb~ and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wa!l areas showing any stains, spots, g-dine and/or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all Wash items. Damp mop floor areas with disinfectant cleaner. Clean
sin "ks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain.
Frequency:All items daily, trash pickup, dispenser filling and any required surface
cleaning twice daily.
Type of Service:Entire FaciliD’
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of alt trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel di~ensers.
Clean marks from glass on entry doors. Secure faciliV and set alarm.
Frequency:Daily
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 20
Scope Exhibit
SPECIFICATION CITY~2]IDE CUSTODIAL SERVICES
Type of Service:Entire Facility"
Wash all vdndows, interior and exterior.
Frequency:Twice Annually
Tvoe of Service:Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times .Qqnualiy
Type of Service:Entire Facility’
SprayBuff x~fith a high-speed buffer all tiled, linoleum and wood floor areas.
FrequencY:Monthly
Type of Service:Entire Facility"
Clean all counters and tabletop surfaces removing all gaffiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wall and
floor surfaces.
Frequency:Four Times Annually
Facility:Municipa! Service Center Buildings
Location:3201 East Bayshore Blvd.
Tota! Square Feet: 76,634
Servicing Frequency:Five Days per Week, (Monday through Friday)
Type of Service:Rest-rooms / Showers - Complete servicing.
Empty., all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced intmediately when needed.
Empty and replace with new liners all sanitary" napkin receptacles. Replace and
refill, as needed a!l di~ensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime and!or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "~itballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant
cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum.
Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of
water down each floor drain.
CITY OF PALO ALTO -GENERAL REQUIREMENTS AND SPECIFICATIONS 21
Scope
Frequency:
Type of Service:
Freauencv:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Type of Service:
Frequency:
Facili~’:
CUSTODIAL SERVICES
Monday tb_rough Friday
Entire Facility
Empty all trash receptacles and replace liner ;~th proper size and depth. Vacuum a!l
carpeted floors including any stair~vells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of a!l trash items on all non-
carpeted floors. Remove cobwebs #ore walls and ceilings. Refill towel di@ensers.
Clean marks from glass on enUry doors. Secure facility and set alarm.
Monday through Friday
Entire Facility
Wash all windows, interior and exterior.
Twice Annually
Entire Facilib,
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times _Annually
Entire Facili~
SprayBuffwith a high-speed buffer a!l tiled, linoleum and wood floor areas.
Monthly
Entire FaciliD’
Clean a!! counters and tabletop surfaces removing all ~affiti, pen and pencil marks,
dirt, etc. Clean exte~or entranceways removing all dir% cobwebs, etc. from wall and
floor surfaces.
Four Times Am_nually
Building B Exercise Room
Disinfect all equipment with proper cleanser. Detail vacuum between and under
Weight benches and machines.
Twice Annually
All Park Restrooms
Locations:Rinconada Park 777 Embarcadero Rd.
Mitchell Park 600 E. Meadow (two sets)
Peers Park 1899 Park Ave.
511 sq. ft.
1,363 sq. ft.
1,046 sq. ft.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 22
Scope
SPEC!FICATION C!T ."~,NJDE CUSTODIAL S~RV~CES
E1 Camino Park 100 Et Camino Rea!
Greer Park
Baylands Park
Byxbee Park
Hoover Park
Stanford Fields
1098 Amarillo Ave.
!785 Embarcadero Rd.
2380 Embarcadero Rd.
2901 Cowper St.
2700 E1 Camino Real
272 sq. fro
597 sq. ft.
843 sq. ft.
568 sq. ft.
500 sq. ft.
1,080 sq. ft.
Frequency:
Type of Service:
Seven days a week
Restrooms - Complete servicing.
Emp~ all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empb,.r and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime ang/or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all dispensers and fixtures clean. Sanitize changing
stations. Sweep floors and properly dispose of all trash items. Damp mop floor
areas with disinfectant cleaner. Clean sin~, drains, counter tops, toilet bowls and
urinals with brush and disinfectant cleaner. Pour one gallon of water down each
floor drain. Lock restroom doors after daily service where applicable. A!! park
rest-rooms are to remain open during daylight hours.
Facility:Rinconada Pool Office and Shower Rooms
Location:777 Embarcadero Rd.
Total Square Feet: 3,585
Serwicing Frequency:Seven Days per Week
Tvl~e of Service:RestTooms / Showers - Complete servicing.
Emp~ all trash and waste containers in all restrooms. All waste containers to be
kept lined ~vith proper liners, which must be replaced immediazely when needed.
Empty and replace with new liners all sanitary.’ napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, grime an&’or any abuse in genera!. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. ~MI shower areas are to be kept free of mildew, hair, dirt
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 23
Scope
Type of Service:
~reqll enc¥:
Type of Service:
~reQuencv:
Exhibit A
SPECIFICATION CITYW!D£ CUSTODIAL. SERVICES
and soap scum. C!e~n and disinfect al! floor mats, benches and tiled areas. Pour
one gallon of water do~ each floor drain.
Dai!y
Entire Facility
Empff al! trash receptacles and replace liner with proper size and depth. Vacuum a!l
carpeted floors inciuding any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on a!! non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facility and set alarm.
Daity
Entire Facility
Wash a!! windows, interior and exterior.
T~vice Annually
Facility’:
Location:
Utilities Offices
1005 &1007 Elwel! Ct.
Total Square Feet: 16,157
Servicing Frequency:Five Days per Week, (~onday through Friday)
Type of Service:Restrooms / Showers - Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace ~dth new liners all sanitary napkin receptacles. Replace and
refill, as needed al! dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, g~me and!or any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Damp mop floor areas vdth disinfectant cleaner. Clean
sinks, drains, counter tops, toilet bowls and urinals with brash and disinfectant
cleaner. All shower areas are to be kept free of mildew, hair, dirt and soap scum.
Clean and disinfect all floor mats, benches and tiled areas. Pour one gallon of
water down each floor drain.
Frequency:Monday through Friday
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 24
Scope
Type of Service:
Type of Service:
Type of Serv-;ce:
Fre0uencv:
Type of Service:
Frequency:
Type of Service:
Entire Yacility
Empb’ all ~ash receptacles and replace liner with proper size and depth. Vacuum_ all
carpeted floors including an) stai~¢,.’ells, ~’~ -omc~s, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all.non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel di~ensers.
Clean marks from glass on entry doors. Secure facili~/and set alarm.
Monday through F~day
Entire ~acilir~’
Wash all windows, interior and exterior.
Txvice .~nnually
Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Four Times :amnually
Entire Faciti~
SprayBuff with a high-speed buffer all tiled, linoleum and wood floor areas.
Monthly
Entire Facility
Clean all counters and tabletop surfaces removing all ~affiti, pen and pencil marks,
dirt, etc. Clean exterior entranceways removing all dirt, cobwebs, etc. from wa!! and
floor surfaces.
Facility:
Location:
Tota! Square Feet:
Water Quality Control Buildings
2501 Embarcadero Way
12,400
Servicing Frequency:Five Days per Week, (Sunday through Thursday)
Tvoe of Service:Res~ooms / Showers - Complete servicing.
Empty, all trash and waste containers in all restrooms. All waste containers to be
kept lined ~-ith proper liners, which must be replaced immediately when needed.
Empty and replace with new liners all sanitary napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and al!
wall areas showing any stains, spots, ~me and!or any abuse in general. Remove
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 25
Sco#e Exhibit A
SFECiF]CA]qON C~T ,¥WIZ)E CUSTODIAL SERVICES
any ~affiti immediately ~om any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of all trash items. Dap_p mop floor areas with disinfectant cleaner. Clean
sinks, drains; counter tops, toilet bowls and urinals with brush and disinfectant
cleaner. Atl shower areas are to be kept bee of mildew, hair, di~ and soap scum:.
Clean and disinfect all floor mats, benches and tiled areas. Pour one gai!on of
water do~a each floor drain.
Frequency:Monday through Friday
Type of Service:Entire Facility
Empty all trash receptacles and replace liner with proper size and depth. Vacuum all
carpeted floors including any stairwells, offices, and open space areas. Sweep, damp
mop (with proper disinfectant cleaners), and dispose of all trash items on all non-
carpeted floors. Remove cobwebs from walls and ceilings. Refill towel dispensers.
Clean marks from glass on entry doors. Secure facility and set alarm.
Frequency:Monday through Friday
Type of Service:Entire Facility
Wash all windows, interior and exterior.
Twice _Annually
Type of Service:Entire Facility
Strip and refinish all tiled, linoleum and wood floor areas.
Frequency:Four Times Annually
Type of Service:Entire Facility
SprayBuff ~ith a high-speed buffer all tiled, linoleum and wood floor areas.
Frequency:Monthly
Type of Service:Entire Facility
Clean all counters and tabletop surfaces removing all gaffiti, pen and pencil marks,
dirt, etc. Clean exterior en~anceways removing all dirt, cobwebs, etc. from wa!l and
floor surfaces.
Frequency:Four Times .~mnually
PARKING FACILITY "Q"
Location:400 Block of High St.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 26
Square Feet: 48,000
TYpe of Service:
FreGuencv:
FaciliD::
G~age .~*eas
Sweep and damp mop (xv~ith proper disinfectant cleaner) a!l staircvells, landings,
and elevators. Wipe dox~.,n the elevator xvalls x~qth proper disinfectant cleaner.
Remove any trash found in these areas. Emp~ and replace liners in aii trash
containers.
Mondays, Wednesday’s and Fridays
PARKING FACILITY "J"
Location:520 Webster St.
Total Square Feet: 148,000
Type of Service:
Frequency:
Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) a!l stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
Remove an?’ trash found in these areas. Empty and replace liners in all trash
containers. Remove trash from complete faciliD’ including parMng areas,
sidewalks, and ledges, around bike lockers and in storage areas. Clean and
sanitize any area that may have urine, human waste, blood or vomit. Sweep and
remove ~rash from sidewalk and around faciliLy. C]ean the alley betaveen facilib
and businesses.
Mondays, Wednesdays, Friday’s and Sundays
Facility:PARKING FACILITY "S/L"
Location:445 Bryant St.
Total Square Feet: 229,380
Type of Service:Restrooms - Complete servicing.
Empty all trash and waste containers in all restrooms. All waste containers to be
kept lined with proper liners, which must be replaced immediately when needed.
Empty and replace with new liners a!l sanitary,, napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 27
Type of Service:
Frequency:
Exhibit A
SPEC!F~CATiON CITY’WtDE CUSTODIAL SERVICES
wall areas showing any stains, spots, grime an&/or any abuse in general. Remove
any ~affiti immediar.ely &om any surface as it appears, as we!! as "spitballs," etc.
Clean minors and keep all chrome fixtures clean. Sweep floors and properly
dispose of a!l Wash i~ems. Damp mop floor areas with disinfectant cleaner. Clean
sin~, drains, counter tops, toilet boxvls, changing stations and urinals with brush
and disinfectant cleaner. Pour one gallon of water down each floor drain. Lock
rest-room doors after daily service.
Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls ~vith proper disinfectant cleaner.
Remove any trash found in these areas. Empty and replace liners in all wash
containers. Clean and sanitize any area that may have urine, human waste, blood
or vomit. Sweep and remove trash from sidewalk and around facility. Clean the
alley between facility and businesses.
Seven Days a Week
FaciliVy:PARKING FACILITY "R"
Location:
Tota! Square Feet:
528 High St.
93,930
Type of Service:Restrooms - Complete servicing.
Empty a!l Wash and waste containers in a]! restrooms. All waste containers to be
kept lined with proper liners, which must be replaced irrnnediately when needed.
Empty and replace with new liners all sanitary, napkin receptacles. Replace and
refill, as needed all dispensers and containers. Damp wipe toilet partitions and all
wall areas showing any stains, spots, ~m-ime ancVor any abuse in general. Remove
any gaffiti immediately from any surface as it appears, as well as "spitballs," etc.
Clean mirrors and keep all chrome fixtures clean. Sweep floors and properly
dispose of a!l Wash items. Damp mop floor areas with disinfectant cleaner. Clean
sinks, drains, counter tops, changing stations, toilet bowls and urinals with brush
and disinfectant cleaner. Pour one gallon of water do~vn each floor drain. Lock
restroom doors after daily service.
Type of Service:Garage Areas
Sweep and damp mop (with proper disinfectant cleaner) all stairwells, landings,
and elevators. Wipe down the elevator walls with proper disinfectant cleaner.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 28
Scope Exh;bit A
Remove any trash found in these areas. Empty’ and replace liners in a!! ~’ash
containers. Clean and sanitize any area that may have urine, human waste, blood
or vomit. Sweep and remove trash from side;valk and around faci!i~. Clean the
a!ley between facility and businesses.
Seven Days a Week
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS
CiTY REP~SENTATiVE
The contact for the Contractor with the City during the life of~e contract shal! be with the
City’s Project Manager: Karen Smith, (650) 496-6900; 3201 East Bayshore Road, Palo Alto,
CA 94303. Email: thom.macway@cityofpaloalto.org
MtSCELLANEOL~S REOUIREMENTS
1. Codes
Work and materials must conform to the requirements of:
a. Safety Orders - State of California, Division of Industria! Safety
b. State Fire Marshaii
c. OSHA Regulations
2. Work Schedulin_~ and Performance
Times of servicing are to be determined by the City’s Project Manager.
3. Parkin~
Contractor may utilize existing public parking space as required and available.
4. Buildin~ Deficiencies
Contractor will report any building deficiencies, (water or power outages, broken
locks, etc.), to the City’s Project Manager no later than the next business day.
SECURITY
Contractor will be issued keys to all facilities requiring access under this contract. Contractor
29
Exhibit. A
SPECiFiCATiON (~i~"P~,iiDE CUSTOOtAL SERVICES
shall lock a!! facilities after the work is completed, unless othephise insmacted in writing by
the City. Contractor shall not du~)licate keys. Contractor shall return or account for all issued
keys at the end of the contract or upon contract termination. Failure to return all keys issued
will result in deductions from final invoice of all costs to the City in order to rekey the locks
on those facilities. Contractor shah provlde to the City’s Project Manager a cu~ent l_,stmg
all personnel to whom keys have been assigned, including key identification ~_d home
address of said personnel.
G, INSPECTION
The City’s Project Manager, or his desi=~nee, will inspect all facilities covered under this
contract at least once each month. There will be no prior an_nouncement of inspection tours
by the City.
H.SUPERVISION
Contractor must maintain at least (1) Supervisor who will monitor job performance of
Contractor’s custodial staff to assure performance to required standards and be available to
the City’s Project Manager at all times. This person must be able to communicate in both
written and verbal form with the City’s Project Manager.
I.R_ESPONS!BIL!TY OF CONT_R~_CTOR
The City assumes no responsibility whatsoever for loss or damage of equipment owned or
operated by the Contractor, his agents or employees. The entire responsibility for ~y and all
injury to the public, to individuals and to property resulting or indirectly caused by the
performance of the work hereunder must rest upon the Contractor, and he!she agees to
indemnify and hold the City free and harmless from and against any and all liability, expense,
claims, costs, suits and damages arising out of negligence on the part of the Contractor.
PROPERTY DAMAGE
Any private or City property damaged or altered in an? way during the performance of the
work under the contract shall be reported promptly to the City, and must be rectified in an
approved manner back to its former condition prior to damage at the Contractor’s expense.
K.CONTRACTOR’S CONTACT
Contractor must provide the City’s Project Manager with telephone numbers of ail
supervisory personnel related to the contract.
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 30
Scope Exhibit A
SP£CIF~CATtON C~T~]~D~ CUSTODIAL ~:R v,~,E~
Contractor response time to emergency cleaning must be within two (..) ho__s o. nu.**lc,tlo,~
of said condition.
EQUIPMENT .&ND MATERIAL
Contractor must submit to the Project Manager for approval, a li<t of" a11 equipment ~-~
materials to be used in any City facility, prior to beginning of work to this contract.
BUILDING AL_~MS
All building a!arrns must be activated once Contractor’s staff has left and the facility is
vacated. Any false alarms caused by the Contractor, that are responded to by the Palo Alto
Police Department, are subject to a service fee which will be deducted from the Con~-actor’s
monthly invoice.
END OF SECTION
CITY OF PALO ALTO - GENERAL REQUIREMENTS AND SPECIFICATIONS 31
Fee Schedule
07-08 Monthly Expense
C-Way Custodian Sar~/ices
Exhibit B
Facility
Animal Services
Arastra Gateway
Art Center
Baylands Int.
Center
Children’s Library
Children’s Theater
City Hall
College Terrace
Library
Community
Theater
Development
Center
Downtown Library
Golf Course
Clubhouse
Golf Course
Workshop
Jr. Museum
Landfill Office
Main Library
Mitchell Park
Library
MSC Buildings
All Park
Restrooms
Rinconada Pool
Utility Offices
Water Quality
Buildings
Extra Services
Parking Lot Q
Parking Lot R
Parking Lot S/L
Parking Lot J
Parking Extras
$821
$30O
$2,309
$513
$1,248
$1,590
$1,924
$667
$1,590
$1,283
$975
$1,149
$616
$1,488
$718
$1,898
$1,436
$2,411
$3,571
$1,385
$2,945
$1,796
$0
$616
$1,770
$1,890
$1,180
$0
Monthly Total $38,089