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1997-11-24 City Council
City of Palo Alto City Manager’s Report TO:HONORABLE CITY COUNCIL FROM: DATE: SUBJECT: CITY MANAGER NOVEMBER 24, 1997 DEPARTMENT: ADMINISTRATIVE SERVICES CMR:463:97 CONTRACT BETWEEN THE CITY OF PALO ALTO AND INFOLANE CORPORATION FOR INTERNET SITE DESIGN AND MAINTENANCE RECOMMENDATION Staffrecommends that Council: Approve and authorize the Mayor to execute .the attached contract with InfoLane Corporation in the amount of $36,000 to provide Internet home page design, maintenance and support services for the City. Authorize the City Manager or her designee to negotiate and execute one or more change orders to the contract with InfoLane Corporation for related, additional but unforeseen work which may develop during the project, the total value of which shall not exceed $3,600. o Authorize the City Manager or her designee to exercise the option to renew the contract for the second and third years, provided the proposed cost of the renewal contract is Consistent with the Bay Area Consumer Price Index, the contractor is responsive to the City’s needs, and the quality of the contractor’s work is acceptable d~ing the first year of the contract. BACKGROUND The City’s Intemet site was developed in 1994, as part of a public/private partnership between the City of Palo Alto and Digital Equipment Corporation (DEC). As part of the agreement, DEC offered the services of Persimmon, Inc., an Intemet design firm located in CMR:463:97 Page 1 of 3 North Carolina. Persimmon and DEC were instrumental in making Palo Alto the first city in the United States to have its own Irtternet home page. Since the site’s inception, Persimmon has provided services for home page design, implementation, maintenance and support for Palo Alto. Over the years, the City’s use of the Intemet as a public information tool has grown, citizens’ expectations for content and ease-of-use of the City’s Web pages have increased, and staff’s involvement with the Intemet has become more sophisticated. Council has indicated a desire to enhance the appearance and functionality of the pages. Staff has found a heightened need to communicate more closely with the Internet design finn to determine the look and content desired for the City’s Web pages. The combination of these factors resulted in the decision to solicit proposals from various firms for Intemet design and maintenance. DISCUSSION Project Description The work to be performed under the contract is for complete Internet Web site design and publishing solutions, Web infrastructure consulting, and programming and maintenance services for the City’s Intemet Web pages. The contractor will work closely with City staff to design a new home page; refresh the presentation and content of the City’s other Web pages; update changes to existing Web pages; and create new pages. Selection Process Staff sent a request for proposals (RFP) to approximately 30 firms in June 1997. The proposal period was five weeks. A total of five firms submitted proposals; one proposal was eliminated as "non-responsive" because it did not address the questions posed by the RFP. The proposals ranged in price from $34,000 to $47,000. Those firms not responding indicated that they did not submit a proposal because they were too busy or do not provide the desired service. A selection advisory committee consisting often members of the interdepartmental Internet Task Force reviewed the proposals, and the four firms were invited to participate in oral interviews. The committee carefully reviewed each firm’s qualifications and submittal in response to the RFP relative to the following criteria: experience in Web technology; experience in areas of government; responsiveness to the City’s needs; proximity to Palo ¯Alto; and appropriate hardware and software knowledge. InfoLane Corporation was selected because of its extensive experience with other cities, price, familiarity with government Web _sit_.e_s,jt~r~oposal’s responsiveness to the City’s requests, and the fact that it is a Bay Ar_e._a~_ company. CMR:463:97 Page 2 of 3 I Persimmon, Inc., the company currently providing Intemet design services for Palo Alto, was also one of the companies included in the RFP process. Of the finns submitting proposals, Persimmon was the only one not located in the Bay Area. Although its proposal was good, and its price slightly lower than InfoLane’s, from staff’s experience, the distance between - Palo Alto and North Carolina has proven to be such a barrier that it significantly outweighed the slight price preference. Staff has found that the time differential hinders communication efforts; as the Web page design becomes more complex, face-to-face design consultations are imperative. RESOURCE IMPACT Funding for a contractor to provide Intemet Web design, programming and maintenance is included in the operating budget for Information Technology in the Administrative Services Department. Once the City’s Web pages are redesigned to the City’s satisfaction, annual support for future years would be obtained at a lower cost. ENVIRONMENTAL REVIEW The design and maintenance of the City’s Internet Web pages is not a project under the California Environmental Quality Act. ATTACHMENTS Attachment A:Contract with InfoLane Corporation PREPARED BY: Libby Dame, Senior Financial Analyst DEPARTMENT HEAD APPROVAL: M~al~0 ~~ Acting Director Administrative Services CITY MANAGER APPROVAL: Erhil~-Harrison Assistant City Manager CC: n/a CMR:463:97 Page 3 of 3 CONTRACT NO. BETWEEN THE CITY OF PALOALTOAND INFOLANE CORPORATION FOR INTERNET SITE DESIGN AND MAINTENANCE SERVICES This Contract No.is entered into by and between the CITY OF PALO ALTO, a chartered city and municipal corporation of the State of California ("CITY"), and INFOLANE CORPORATION, a Delaware Corporation, located at 39355 California Street, Suite 303, Fremont, CA 94538 ("CONTRACTOR"). RECITALS: WHEREAS, CITY desires certain services ("Services"), as described in the document entitled "Scope of Work and Services, attached as "Exhibit "A" and further defined and described in the Proposal attached as Exhibit "B"; and WHEREAS, CITY desires to engage CONTRACTOR, including its employees, if any, in providing the Services by reason of its qualifications and experience in performing such Services, and CONTRACTOR has offered to provide the Services on the terms and in the manner set forth herein; NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this Contract, the parties agree: SECTION I. TERM i.I This Contract will commence on the daze of its execution by CITY. The obligation of CONTRACTOR to perform the Services will commence in accordance with the time schedule set forth in Exhibit "K’. Time is of the essence of this Contract. In the event that the Services are not completed within the specified time schedule on account of CONTRACTOR’s default, CITY’s city manager will have the option of extending the time schedule for any period of time. This provision will not preclude the recovery of damages for delay caused by CONTRACTOR. SECTION 2. CONTRACTOR QUALIFICATIONS,STATUS, AND DUTIES OF 2.1 CONTRACTOR represents and warrants that it has the expertise and professional qualifications to furnish or cause to be furnished the Services. CONTRACTOR further represents and warrants that the project director and every individua! charged with the performance of the Services under this Contract are duly licensed or certified by the State of California, to the extent such licensing or certification is required by law to perform the Services.- 971117 la~ 0031878 2.2 In reliance.on the representation and warranty set forth in Section 2.1, CITY hires CONTRACTOR to perform, and CONTRACTOR covenants and agrees that it will furnish or cause to be furnished, the Services. 2.3 CONTRACTOR will assign Renee Romero as.the project director to have supervisorY responsibility for the performance, progress, and execution of the Services. If circumstances or conditions subsequent to the execution of this Contract cause the substitution of the project director for any reason, the appointment of a substitute project director will be subject to the prior written approval of the project manager. 2.4 CONTRACTOR represents and warrants that it will: 2.4.1 Procure all permits and licenses, pay all charges and fees, and give all notices which may be necessary and- incident to the due and lawful prosecution of the Services; 2.4.2 Keep itself fully informed of all existing and future Federal, State of California, and local laws, ordinances, regulations, orders, and decrees which may affect those engaged or employed under this Contract, any materials used in CONTRACTOR’s performance under this Contract, or the performance of the Services; 2.4.3 At all times observe and comply with, and cause its employees and contractors (and consultants), if any, who are assigned to the performance of this Contract to observe and comply with, the laws, ordinances, regulations, orders and decrees mentioned above; and 2.4.4 Will report immediately to the project manager, in writing, any discrepancy or inconsistency it discovers in the laws, ordinances, regulations, orders, and decrees mentioned above in relation to any plans, drawings, specifications or provisions of this Contract. 2.5 Any reports, information, data or other material given to, or prepared or assembled by, CONTRACTOR or its contractors, if any, under this Contract will become the property of CITY and will not be made available to any individual or organization by CONTRACTOR or its.contractors, if any, without the prior written approval of the city manager. 2.6 CONTRACTOR will be responsible for employing or engaging all persons necessary to perform the Services. All contractors of CONTRACTOR will be deemed to be directly controlled and supervised by CONTRACTOR, which will be responsible for their performance. If any employee or contractor o~ CgNTRACTOR fails or --~r~fuses to carrY out the provisions of this Contract or appears to be incompetent or to act in a disorderly or improper manner, the employee or contractor will be discharged immediately from further performance under this Contract on demand of the project manager. 971117 lac 0031878 2.7 In addition to the duties described in Exhibits ’~" and "B," CONTRACTOR shall provide a search engine to facilitate necessary access to specific i~formation on City’s Home Pages, and shall .participate in a review of the CITY’s current hardware configuration and shall provide a written assessment and recommendations on the same. SECTION 3. DUTIES OF CITY 3.1 CITY will furnish or cause to be furnished the specified services set forth in Exhibits "~’ and "B" and such other information regarding its requirements as may be reasonably requested by CONTRACTOR. 3.2 The city manager will represent CITY for all purposes under this Contract. Rob Pound, the Manager of Information Technology, is designated as the project manager for the city manager. The project manager will supervise the performance, progress, and execution of the Services, and will be assisted by CITY’s Internet Coordinator. 3.3 If CITY observes or otherwise becomes aware of any default in the performance of CONTRACTOR, CITY will use reasonable efforts to give written notice thereof to CONTRACTOR in a timely manner. SECTION 4 COMPENSATION 4.1 In consideration of the full performance of the Services by CONTRACTOR, CITY will pay CONTRACTOR a total sum not to exceed Thirty-six Thousand dollars ($36,000) payable within thirty (30) days of submission by CONTRACTOR of its itemized billings, in triplicate, in accordance with the fee schedule set forth in Tasks 1 and°2 as shown on Exhibit "B". SECTION 5. AUDITS 5.1 CONTRACTOR will permit CITY to ~audit, at any reasonable time during the term of this Contract and for three (3) years thereafter, CONTRACTOR’s records pertaining to matters covered by this Contract. CONTRACTOR further agrees to maintain and retain such records for at least-three (3) years after the expiration or earlier termination of this Contract. SECTION 6. INDEMNITY 6.1 CONTRACTOR agrees to protect, indemnify, defend and hold harmless CITY, its Council members, officers, employees and agents from any and all demands, claims, or liability of any nature, including death or injury to any person, property damage or any other loss, caused by or arising out of CONTRACTOR’s, its officers’, agents’, subcontractors’ or employees’ negligent acts, errors, or omissions, or willful misconduct, or conduct for which applicable law may impose strict liability on CONTRACTOR in the 9711171~ 0031878 performance of or failure to perform its obligations under this Contract. SECTION 7. WAIVERS 7.1 The waiver by either party of any breach or violation of any covenant, term, condition or provision of this Contract, or of the provisions of any ordinance or law, will not be deemed to be a waiver of any other term, covenant, condition, provisions, ~ordinance or law, or of any~ subsequent breach or violation of the same or of any other term, covenant, condition, provision, ordinance or law. The subsequent acceptance by either party of any fee or other money which may become due hereunder will not be deemed to be a weiver of any preceding breach or violation by the other party of any term, covenant, condition or provision of this Contract or of any applicable law or ordinance. 7.2 No payment, partial payment, acceptance, or partial acceptance by CITY.will operate as a waiver on the part of CITY of any of its rights under this Contract. SECTION 8.INSURANCE 8.1 CONTRACTOR, at its sole cost and expense, will obtain and maintain, in full force and effect during the term of this Contract, the insurance coverage described in Exhibit "C", insuring not only CONTRACTOR and its contractors, if any, but also,~ with the exception of workers’ compensation, employer’s liability, and professional liability insurance, naming CITY as an additional insured concerning CONTRACTOR’s performance under this Contract. 8.2 All insurance coverage required hereunder will be provided through carriers with Best’s Key Rating Guide ratings of A:X or higher which are admitted to transact insurance business in the State of California. Any and all contractors of CONTRACTOR retained .to perform Services under this Contract will obtain and maintain, in full force and effect during the term of this Contract, identical insurance coverage, naming CITY as an additional insured under such policies as required above. 8.3 Certificates of such insurance, preferably on the forms provided by CITY, will be filed with CITY concurrently with the execution of thi~ Contract. The certificates will be subject to the approval of CITY’s risk manager and will contain an endorsement stating that the insurance is primary coverage and will not be canceled or altered by the insurer except after filing with CITY’s city clerk thirty (30) days’ prior written notice of such cancellation or alteration, and that the City of Palo Alto is named as an additional insured except in policies of workers’ compensation, en~loyer’s liability, and professional liability insurance. Current certificates of suchinsurance will be kept on file at all times during the term of this Contract with the city clerk. 971117 lac 003187g 8.4 The procuring of such required policy or policies of insurance will not be construed to limit CONTRACTOR’s liability hereunder nor to fulfill the indemnification provisions of this Contract. Notwithstanding the policy or policies of insurance, CONTRACTOR will be obligated for the full and total amount of any damage, injury, or loss caused by or directly arising as a result of the Services performed under this Contract, including such damage, injury, or loss arising after the Contract is terminated or the term has expired. SECTION 9.WORKERS’ COMPENSATION 9.1 CONTRACTOR, by executing this Contract, certifies that it is aware of the provisions of the Labor Code of the State of California which require every employer to be insured against liability for workers’ compensation or to undertake self-insurance in accordance with the provisions of that Code, and certifies that it will comply with such provisions, as applicable, before commencing the performance of the Services. SECTION i0. SERVICES TERMINATION OR SUSPENSION OF CONTRACT OR i0.I The city manager may suspend the performance of the Services, in whole or~ in part, or terminate this Contract, with or without cause, by giving thirty (30) days’ prior written notice thereof to CONTRACTOR. Upon ~receipt of such notice, CONTRACTOR will immediately discontinue its performance of the Services. 10.2 CONTRACTOR may terminate this Contrac£ or suspend its performance of the Services by giving thirty (30) days’ prior written notice thereof to CITY, but only in the event of a substantial failure of performance by CITY or in the event CITY indefinitely withholds or withdraws its request for the initiation or continuation of the Services to be performed. 10.3 Upon such suspension or termination by CITY, CONTRACTOR will be paid for the Services actually rendered to CITY on or before the effective date of suspension or termination; provided, however, if this Contract is suspended or terminated on account of a default by CONTRACTOR, CITY will be obligated to compensate CONTRACTOR only for that portion of the Services which are of direct and immediate benefit to CITY, as such determination may be made by the city manager acting~in the reasonable exercise of her discretion. 10.4 Upon such suspension or termination, CONTRACTOR will deliver to the city ~manager immediately any and all copies of studies, sketches, drawings, computations, and other data, whether or not completed, prepared by CONTRACTOR or its contractors, if any, or given to CONTRACTOR or its contractors, if any, in connection with this ~Contract. Such materials will become the property of CITY. 971117 ia~ 0031878 5 10.5 The failure of CITY to agree with CONTRACTOR’s independent findings, conclusions, or recommendations, if the same are called for under this Contract, on the basis of differences in matters of judgment, will not be construed as a failure on the part of CONTRACTOR to fulfill its obligations’ under this Contract. SECTION II.ASSIGNMENT ii.I This Contract is for the personal services of CONTRACTOR, therefore, CONTRACTOR will not assign, transfer, convey, or otherwise dispose of this Contract or any right, title or interest in or to the same or any part thereof without the prior written consent of CITY. A consent to one assignment will not be deemed to be a consent to any subsequent assignment. Any assignment made without the approval of the city manager will be void and, at the option of the city manager, this Contract may be terminated. This Contract will not be assignable by operation of law. SECTION 12.NOTICES 12.1 All notices hereunder will be given in writing and mailed, postage prepaid, by certified mail, addressed as follows: To CITY:Office of the City Clerk City of Palo Alto Post Office Box 10250 Palo Alto, CA 94303 To CONTRACTOR: Attention of the project director at the address of CONTRACTOR recited above SECTION 13.CONFLICT OF INTEREST 13.1 In accepting this Contract, CONTRACTOR covenants that it presently has no interest, and will not acquire any interest, direct or indirect, financial or otherwise, which would conflict in any manner or degree with the performance of the Services. 13.2 CONTRACTOR further covenants that, in the performance of this Contract, it will not employ any contractor or person having such an interest. CONTRACTOR certifies that no person who has or will have any financial interest under this Contract is an officer or employee of CITY; this provision will be interpreted in accordance with the applicable provisions of the Palo Alto Municipal Code and the Government Code of the State of California. SECTION 14. NONDISCRIMINATION i4.1 As set forth in the Palo Alto Municipal Code, no discrimination will be made in the employment of any person under this Contract because of the age, race, color, national origin, ancestry, religion, disability, sexual, preference or gender of that 971117 la~ 0031878 person. If the value of this Contract is, or may be, five thousand dollars ($5,000) or more~.~. CONTRACTOR agrees to meet all requirements of the Palo Alto Municipal Code pertaining to nondiscrimination in employment, including completing the requisite form furnished by CITY and set forth in Exhibit "D". 14.2 CONTRACTOR ~agrees that each contract for services with an independent provider will contain a provision substantially as follows: "[Name of Provider] will provide CONTRACTOR with a certificate stating that [Name of Provider] is currently in compliance with all Federal and State of California laws covering nondiscrimination in employment; and that [Name of Provider] will not discriminate in the employment of any person under this contract because of the age, race, color, national origin, ancestry, religion, disability, sexual preference or gender of such person." 14.3 If CONTRACTOR is found in violation of the nondiscrimination provisions of the State of California Fair Employment Practices Act or similar provisions of Federallaw or executive order in the performance of this Contract, it will be in default of this Contract. Thereupon, CITY will have the power to cancel or suspend this Contract, in whole or in part, or to deduct the sum of twenty-five dollars ($25) for each person for each calendar day during which such person was subjected to acts of discrimination, as damages for breach of contract, or both. Only a finding of the State of California Fair Employment Practices Commission or the equivalent federal agency, or officer will constitute evidence of a breach of this Contract. 14.4 If CONTRACTOR is in default of the nondiscrimination provisions of this Contract, CONTRACTOR will be found in material breach of this Contract. Thereupon, CITY will have the power to cancel or suspend this Contract, in whole or in part, or to deduct from the amount payable to CONTRACTOR the sum of two hundred fifty dollars ($250) for each calendar day during which CONTRACTOR is not in compliance with this provision as damages for breach of contract, or both. _- SECTION 15.MISCELLANEOUS PROVISIONS 15.1 CONTRACTOR represents and warrants that it has knowledge of the requirements of the Americans with Disabilities Act of 1990, and the Government Code and the Health and Safety Code of the State of California, relating to access to public buildings and accommodations for disabled persons, and relating to facilities for disabled persons. CONTRACTOR will comply with or ensure by its advice that compliance with such provisions will be effected in the performance of this Contract. 971117 lac 0031878 7 15.2 This Contract will be governed by the laws of the State of California, excluding its conflicts of law. 15.3 In the event that an action is brought, the parties agree that trial of such action will be vested exclusively in the state courts of California or in the United States District Court for the Northern District of California in the County of Santa Clara, State of California. 15.4 The prevailing party in any action brought to enforce the provisions of this Contract may recover its reasonable costs and attorneys’ fees expended in connection with that action. 15.5 This document represents the entire and integrated agreement between the parties and supersedes all prior negotia- tions, representations, and contracts, either written or oral. This-document may be amended only by a written instrument, which is signed by the Parties. 15.6 All provisions of this Contract, whether covenants or conditions, will be deemed to be both covenants and conditions. 15.7 The covenants, terms, conditions and provisions of this Contract will apply to, and will bind, the heirs, successors, executors, administrators, assignees, and contractors, as the case may be, of the parties. 15.8 If a court of competent jurisdiction finds or rules that any provision of this Contract or any amendment thereto is void or unenforceable, the unaffected provisions of this Contract and any amendments thereto will remain in full force and effect. 15.9 All exhibits referred to in this Contract and any addenda, appendices, attachments, and schedules which, from time to time, may be referred to in any duly executed amendment hereto are by such reference incorporated in this Contract and will be deemed to be a part of this Contract. 15.10 This Contract may be executed in any number of counterparts, each of which will be an original, but all of which together will constitute one and the same instrument. // // // // // // // 971117 la~ 0031878 8 15.11 This Contract is subject to the fiscal provisions of the Charter of the City of Palo Alto and the Palo Alto Municipal Code. This Contract will terminate without any penalty (a) at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or (b) at any time within a fiscal year in the event that funds are only appropriated for a portion of the fiscal year and funds for this Contract are no longer available. This Section 15.11 shall take precedence in the event of a conflict, with any other covenant, term, condition, or provision of this Contract. IN WITNESS WHEREOF, the parties hereto have by their duly authorized representatives executed this Contract on the date first above written. ATTEST:CITY OF PALO ALTO City Clerk Mayor APPROVED AS TO FORM: Senior Asst. City Attorney Assistant City Manager Acting Director of Administrative Services Taxpayer’s I.D. No. 94-3209308 Risk Manager Attachments: EXHIBIT "A" : EXHIBIT "B" : EXHIBIT "C" : EXHIBIT "D" : SCOPE OF WORK AND SERVICES PROPOSAL, DATED JULY 15, 1997 INSURANCE NONDISCRIMINATION COMPLIANCE FORM 971117 la~ 0031878 CERTIFICATE OF ACKNOWLEDGMENT (Civil Code § 1189) a Notary~ub~ic in a~ for said County And State, personally appeared~~.~ 7~%,~r~, , personally known to me or proved/to me on the’ basis of satisfactory_~y~i~gnce to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. WITNESS my hand and official seal. S~nature of ~otary Public- i ~y ~ad~’rA CLARA COUNIY il~ 971117 la¢ O03197g 10 SCOPE OF WORK AND SERVICES 1. Scope of Work The City realizes that a key component to engaging customer access to the City’s Internet presence involves refreshing both presentation and content of City’s Web Pages and is committed to providing its community and virtual visitors with pleasing, informative pages that are easy and quick to navigate, encourage communication, and provide service via the Internet. The City is looking for a n experienced design company to work closely with City staff to support and continue the timely development and enhancement of the City’s Web presence. The City plans to enter into a contract to provide the on-going services, maintenance, and support of these City Home Pages. Tasks andDeliverables Task 1 Refresh the design of the City’s Web Pages The successful vendor shall initially, and by working with City staff, furnish the following: ¯a design theme for the City’s Home Page ¯conversion of all existing Web Pages The City’s pages must be accessible by a wide variety of Web browsers; load and refresh with a minimum of delay; offer a logical and intuitive path to finding information and services available; and be pleasing and professional in design. They may contain, given the above restraints, graphics, sounds, and scripts (banners, applets, feedback forms, etc.). Task 2 Deliverable:The vendorwill complete the design within 30 days of contract award, and, upon City approval, implement the conversion of existing content within the following 30 days. Maintenance of City Web pages The vendor must continue to implement updates and changes to the existing web pages while the vendor is redesigning the Pages. Using the new design, the vendor shall provide City staffwith tools and procedures to facilitate updating existing content and creating new pages (ie style sheets) on an on-going, bases. However, it will be the vendor’s responsibility to convert new content to the appropriate format if no new design or style sheets are required; to post and link new pages; and to properly maintain existing pages when requested and necessary. Deliver.able:Vendor shall update and post new and modified content within two (2) days of submission from the City if no style sheet is available and unless otherwise agreed upon during the definition and design phase. If style sheets exist, the City will have the complete capability (self sufficiency) to Task 4 Task 3 replace the content or information within these ..~heets. Custom Programming In work plans detailed in the City’s Internet Master Plan, a number of projects have been identified for inclusion within the City’s Web Pages. The vendor shall work with City staff to further define the scope of these projects and develop an implementation plan. These projects include establishing data base extraction and query programs to a variety of legacy systems residing on the City’s computers and servers; creating forms for entry and support programs~ and programming and implementing various scripts as required. Examples of the projects are: comprehensive Library Web pages with access to the City’s and County’s catalogs; a Web page to City-offered classes and events with online sign-up capabilities; financial transaction processing; implementation of a site specific search engine; a basic map of the City which can be used for customized displays by the user; and creation of reports depicting access and volume of accesses from log files. These projects must be evaluated for inclusion or exclusion to the routine maintenance and support functions of the City’s Web Pages Deliverable:Vendor shall provide custom programming and support within the limits of the schedule and costs defined for each individual project during the definition phase. Hardware Review and Support As previously stated, the current server hardware and software is nearing the end of its useful life. The City will require a review and analysis of existing computer hardware and software; review and analysis of existing firewall programs; and assistance in developing a proposal for future configuration(s) and a .migration path for the City’s Internet systems environment. Once defined, the City will require the vendor to consult with staff and aid in the continued upgrade and monitoring of server hardware and programs. The vendor should be cognizant of BSDI UNIX and Borderware Firewall software tO assist the City with new releases and future maintenance. Deliverable:Vendor will work With City staff to define a migration and provide multiple proposals with pros & cons. The vendor will also provide complete assistance during implementation when the migratio6 proposal is approved. Other Tasks and Deliverables The Vendor shall be available, when requested, for initial presentations and meetings with City’s Internet Coordinator, City management, and staff, provide ongoing scheduled meetings to define and detail projects, and to discuss and evaluate status reports. 494 5398 P.I~2 o PART III - CERTIFICATION OF NONDISCRIMINATION SECTION 410 Project Title: Intemet Home-Page Design, Maintenance and Services Certification of Nondiscrirnination: As suppliers of goods or services to the City of Palo Alto, the firm and individuals listed below certifies that they do not discriminate in employment with regards to age, race. color, religion, sex, national origin, ancestry, disability, or sexual preference; that they are in comD!iance with all Fede:sl, State and local directives and executive orders rega[ding nondiscrimination in ernplcyme,~.t and that they agree to demonstrate positively and aggressiveiy the p;mciple of equa! oppc.dunky i,-: em~{cymer, t. The Bidder agrees specifica!iy: 1.0 To establish or observe employment policies which affirmatively promote opportuqiti~s f~r minority persons st a!l job leve~s. 2.0 To communicate this policy to a}l persons concerned, including all employees, outside recruiting se,"vices, especially those serving minority communities, and to the minority communities at large. 3.0 To take £~rn’,ati’,,e action steps to hire minority employees within the organization. Firm: ’4.0 To be know;edgeab!e of the local, state, and federal laws and regulations concerning affi, ,’-m.ative action policies and provide opportunities for employees. --Z- /%’ ,--,"7, ~_/-,/’V :...- ,,__[.....y\/~/’J/J .-7"/~.;/-~,DATE: Title of Officer Signing: Signatu,’e.L . Please include any additional mf3rmat:on available regarding equal opportunity employment programs now in ÷", "e,,-..c: with!n your company. (P~ease attach 8dd~Iional pages if nec.essary) EN.., OF SECTION SECTION 410-1CITY OF PALO ALTO: CERTIFICATION OF I’ION-DISCRIMINA’flON - RFP # 98357 EXHIBIT "D" EXHIBIT "B" infolane CORPORATION Proposal for lnternet Home Page Design, Maintenance and Services presented to The City of Palo Alto InfoLane Corporation July 15, 1997 Contents I.Cover Letter I1. submittal Requirements 1.Proposal questionnaire 2.Why select InfoLane as your Internet services partner 3.Task description pursuant to the Scope of Worth set forth in the RFP 4. InfoLane’s concernsregarding the scope of tasks and services requested 5. Information about similar projects performed by InfoLane 6. Presentation of a one-page design idea for Palo Alto 7. Statement of Fees 8. Anticipated development and language environment 9. Proposal in three copies 10. Vendor checklist 11. Other requirements and forms infolane CORPORATION July 15, 1997 City of Palo Alto Contract Administration First Floor, Civic Center 250 Hamilton Avenue ¯ Palo Alto, CA 94301 Attention: Mr. Fernando Velez, Contract Manager Re: Intemet Home Page Design, Maintenance and Services Ladies and Gentlemen: It is a.pleasure to respond to your Request for Proposal regarding Intemet home page design, maintenance and services. We have developed this proposal in Close conformity to the requirements of your Request for Proposal. We hope this Proposal meets with your approval and we stand ready to discuss all of the details with you. Sincerely, David Vice President Renee A. Romero Website Consultant Enclosures: Proposal Corporate Background Personnel Qualifications Standard Plan for Website Development INFOLANE CORPORATION 39355 CALIFORNIA STREET, SUITE 303, FREMONT CA 94538 HTTP://WWW.INFOLANE.COM 510 797-8086 FAX 510 494-5398 1. Submittal Requirements 1.1 Proposal questionnaire The proposal questionnaire is completed and attached hereto. 1.2 Why select InfoLane as your Internet services partner Please consider our-length of time in business (since 1994), our portfolio of related work, our interdisciplinary skills, the depth of our staff and our keen understanding of the communication objectives of municipal government. Our corporate background document and key staff information are herewith attached. 2 Task description pursuant to the Scope of Work set forth in the RFP 2.1 Task 1. Refresh the design of the City’s Website What InfoLane will do: ¯ Work with City staff to understand the client’s vision for its Website. It must be understood that a high level of client involvement is considered essential to a mutually satisfactory final result. ¯Create two design alternatives based upon our art director’s interpretation ¯ of the client’s vision ¯Present for discussion and guidance the two design alternatives ¯Proceed to generate all graphics, HTML, and other programming necessary- to implement the design ¯Convert existing pages on the Website as needed to fit the new design ¯Present the two design ideas within 14 days of project acceptance °Complete the site redesign within 14 days or less of the client’s approval of the new design. INFOLANE CORPORATION PAGE 4 2.2 Task 2. Maintenance of City Web Pages Website Hostinq Services InfoLane currently provides Website Hosting and Maintenance services to a large number of governmental agencies, organizations and commercial businesses. InfoLane maintains a Sun Sparc-10 Webserver connected to the Internet via T1. The server has been online since 1994 and has proven extraordinarily reliable. InfoLane also serves clients who maintain their own Web servers, as is the City of Palo’s current practice. Clients hosted with InfoLane receive detailed Website activity reports. The reports package includes monthly reports on a variety of Website statistics, including hits, source host computers, and hits organized by specific Website page. The reports are password protected, accessible online and may be printed at the client’s site if desired. Should the City of Palo Alto select InfoLane as its Website services provider, the City shall have the option to host with InfoLane or to continue hosting the site in- house. InfoLane shall be available to fully discuss the merits and issues surrounding each alternative. Maintenance and Support Services InfoLane personnel provide a wide variety of support services including: =Staff orientation and training ¯Editing and uploading Web pages that originate with the client ¯Posting agendas, schedules and other transient information ¯Making changes to pages existing on the Website ¯Server programming ¯Telephone support ¯Meetings and strategy sessions at client’s site (Note: graphics are not included under maintenance and support) InfoLane provides its clients with a variety of. alternatives to maintaining the site with ease. For example, clients may, Send Word processing documents and spreadsheet documents for InfoLane to code and upload to the Website ¯Send partially or fully formatted HTML documents for InfoLane to error- check and upload ¯Upload Web pages directly using style sheets and design rules establi ,shed by InfoLane ¯Providepictures and other graphics as electronic files, slides or print materials to be scanned, corrected and converted to Web graphics INFOLANE CORPORATION PAGE 5 What InfoLane will do: Reserve InfoLane personnel time to be available to the client for the number of hours of maintenance that the client selects ¯Work with the client to determine the optimal mix of internally performed maintenance and that which is outsourced to InfoLane ¯Accept content from the client in any of several formats. For example, the client may, ¯ Send word processing documents and spreadsheet documents for InfoLane to code as HTML and upload to the Website ¯Send partially or fully formatted HTML documents for InfoLane to error-check and upload ¯Upload Web pages directly using style sheets and design rules. established by InfoLane ¯Provide pictures and other graphics as electronic files, slides or print materials to be scanned, corrected and converted to Web graphics ¯In addition, if the client elects to host with InfoLane the client may upload Web pages directly using style sheets and design rules established by InfoLane ¯Post content as requested by the client within the timeframe set forth by the client, not to exceed two days from submission, excepting larger submissions by mutual agreement. 2.3 Task 3. Custom Programming InfoLane shall work with the City staff to further define the scope of projects in the City’s Internet Master Plan. It is understood that the range of such projects may include ¯Web to database interface ¯Access to legacy documents and data ¯Scripts to facilitate Interactive pages ¯Online forms ¯-Website search engine ¯Mapping ¯Financial transaction processing ¯Website activity reports ~ InfoLane has to varying degrees performed all or substantial parts of the items listed above and stands ready to provide assistance where needed. INFOLANE CORPORATION PAG E 6 2.4 Task 4. Hardware Review and Support What InfoLane will do: Review and analyze existing computer hardware and software, including firewall systems ¯Assist the client in developing a migration plan ¯Present an analysis of the merits and issues surrounding various options ¯Assist in the implementation of the selected migration plan 3 InfoLane’s concerns regarding the scope of tasks and services requested The Scope of Tasks and service requested all appear to be well conceived and reasonable in nature. InfoLane personnel are familiar with the range of issues presented in the proposal. There may be certain software programs in use by the City with which we are currently unfamiliar, but in general, we have the depth and experience to assess the variousrequirements. In such cases as the client’s needs call for experience or knowledge beyond our own we do not hesitate to involve subcontractors or others when doing so advances the interests of the client. The City is currently oPerating Webserver software with which we have had no direct experience. We do not anticipate that this will prevent us from properly assessing the current implementation along with the range of solutions that will be considered in the initial hardware and software review. It is probable that the range of projects listed in the City’s Internet Master Plan carry different priorities, and will be implemented in a phased approach. With that in mind InfoLane will maintain staffing to provide a continual rollout of new elements to the Website. 4 Information about similar projects performed by InfoLane InfoLane has developed a number of Websites similar in scope and complexity to the City of Palo Alto’s Website. http://www.ci, san-leandro, ca. us Design objectLves of the City of San Leandro Website, introduced in May, 1997; included a striking, elegant first impression while providing links that spoke to the sites three main audiences: residents, business owners and potential r INFOLANE CORPORATION PAGE 7 businesses, and those who specifically have business to conduct with the City. Hence the three primary links as you find them. A photomontage depicts a sense of the city and adds visual interest to the page and a Java applet provides a welcoming message. The City Hall section features an online form so that citizens may direct messages to their elected representatives. http://www.ci, pleasanton, ca. us The City of Pleasanton Website makes a strong first impression and is fast loading. Navigation is made easy by linking virtually every page on the site to the Contents page, which appears just behind the home page. Imagery from the City provides the basis for the graphical approach. Time and again we have learned that photographs of the community are extremely popular with residents and former residents. http://www.acwd.org A Website for a water utility might be somewhat dull, but not Alameda County Water District. A slide show right on the frames-based home page greets visitors and provides an engaging visual impression of the business of the agency. ACWD commissioned a companion site, ACWD’s Water World, to draw the attention of school-aged children and educate them about water resources and conservation. ACWD’s Water World features Java applets and JavaScripting to deliver a game-like experience to the youthful visitor. http://www, intrinsa, com This prototypical Silicon Valley Start-up Company wanted a no-nonsense, fast loading, Website that features easy access to the technical information their customers need. InfoLane developed the site and all the graphics, and provides maintenance services. Intrinsa maintains their own Webserver on an NT-based platform. http://www.infolane.com/hayward One of our early municipal Website implementations, Hayward Online was launched New Year’s Day,1996. We worked with a third party graphics designer of the client’s choos;ng and coded the site according to HTML standards of the day. In March,~1997, the police department went online with a feature titled Inside Hayward Jail, which has drawn considerable page visits as well as attention from the local press. INFOLANE CORPORATION PAGE 8 InfoLane’s key contacts at the aforementioned clients are City of San Leandro Nanci J. Klein, Economic Development Director 510 577-3352 City of Pleasanton John Bjurman, Information Services Manager 510 494-8238 _ Alameda County Water District Paul Piriano, Assistant General Manager 510 659-1970 ext. 210 Intrinsa Corporation Allison Spiller Director of Marketing 415 526-8965 City of Hayward Perry Carter, Director of Finance 510 293-5322 5 Presentation of a one-page design idea for Palo Alto Please direct your attention to http://preview.infolane.com/paloalto/hello, html Your Iogin name: elpaloalto Your password: "/896 INFOLANE CORPORATION~ PAGE 9 6 Statement of Fees InfoLane’s billing rates Projects in process or performed under a maintenance agreement ¯HTML Web page development ¯Consulting ¯Photographic scanning and manipulation ¯Server programming ¯Java programming, JavaScript programming ¯Database programming ¯Custom Graphics (additional charges apply to graphics involving 3D, animation, audio and video) $75 $75 $75 $105 $105 $105 $125 Projects not performed under a maintenance agreement or during the course of a development project are billed at rates 25% higher than above We are pleased to quote the following prices for the Scope of Services specified in the RFP: Task 1. Refresh the design of the City’s Website $18,000 Includes all items specified in section 2.1 of this proposal, including design review meetings, design implementation and conversion of existing site to the new design. In addition InfoLane shall make recommendations for added depth of content and enhanced functionality based upon an extensive analysis of the site. Subsequent to completion of the redesign process, InfoLane shall notify the major search engines to reindex the site. Task 2. Mainter~ance of City Web Pages $1,500 per month With a maintenance schedule of 20 hours per month, we anticipate that we will be able to perform all routine maintenance, including the posting of council and planning agendas and minutes, as well as process for the Website a steady stream of new content, added functionality and other enhancements envisioned in the City’s Internet Master Plan. INFOLANE CORPORATION PAGE ]0 InfoLane charges $100 per month for enterprise hosting on our Sun SPARC- Station 10 Webserver, which ti~; City may consider at its option. Task 3. Custom Programming by quotation If there is unused maintenance time available, it may be apportioned to such custom programming projects you wish to engage us in. Larger projects will be quoted to you separately in-accordance with the fee schedule above. Task 4. Hardware Review and Support Initial review with assessment and recommendations $3,000 7 Anticipated development and language environment Web page design ¯Hyper Text Markup Language ¯JavaScript ¯Java ¯Perl CGI ¯Graphics tools ¯Adobe Illustrator ¯Adobe PhotoShop A word about HTML authoring tools. A variety of tools are available to assist non-programmers with the development of Web pages. InfoLane uses them internally to a limited degree, in such cases where the tool shortens keystrokes and thus saves time. Clients may use such tools to author pages for their site at their discretion, and pages authored in such environments are generally satisfactory for publishing on the Website. The Web pages created and managed by InfoLane can be served from any Web server, be in the Unix environment or Windows NT. We prefer to avoid proprietary software that limits the platform independence of the work. An exception is such database programming that may require a Windows N’IT server to provide SQL database interactive functions. INFOLANE CORPORATION PAGE 1] 8 Proposal in three copies This proposal is provided to the City of Palo Alto in three copies. 9 Vendor checklist The vendor checklist is attached. 10 Other requirements and forms The additional forms specified in Part III of the RFP are attached. InfoLane thanks the City of Palo Alto for its interest in our services. INFOLANE CORPORATION PAGE ]2 BACKGROUND infolane CORPORATION Background Founded in 1994, InfoLane Corporation was an early participant in the emergence of the internet -and the World Wide Web from beyond the traditional boundaries of defense and academia-related communications. The company maintains offices in Fremont, California, maintains a robust, high capacity web server connected to the Internet via T1, offers PPP In’~ernet access in Southern " Alameda County, and offers the full range of Web design, development and consulting services for business, government and nonprofit associations. InfoLane Corporation has been providing Internet Connectivity to business, government and individuals since 1994. Founded by Andrew MacRae, the company provides a broad range of Internet-related services to its clients. Services 1.Internet Access 2.Email and News Feeds 3.Internet Communications Planning and Consulting 4.World Wide Web Site Design and Development 5.Website Hosting on a Sun SPARC-Station via T1 to the Internet 6.Collocation Services for Web Servers and Mail Servers InfoLane is a major contributor to the community, and has donated considerable services to schools, churches, and charities in the’community. InfoLane Corporafion.~De/ivering lhe power of the/niernel to people in business, governmenf and organizaffons since 1994. InfoLane Corporation 39355 California Street ,Suite 303 Fremont CA 94538 510 797-8086 Fax 5 ] 0 494-5398 http://www.infolane.com PERSONNELQUALIFICATIONS infolane CORPORATION Personnel Andrew C. MacRae, President and founder Mr. MacRae is the president of the company and also the chief technical officer. He is proficient in Unix administration, Website management, Internet communications and programming in C, Perk and HTML. Prior to founding InfoLane Corporation, he worked for seven years at Sun Microsystems, Inc. where he was responsible for early developments in virtual reality modeling. MacRae has twenty years’ experience in the computer and software development industries. David C. Hillstrom, Vice President Mr. Hillstrom is the manager of the Website Development Services, and is the firm’s chief financial officer. He joined InfoLane in 1995 following a sixteen year career in commercial banking, where he had been responsible for extending loans and lines of credit to hundreds of companies. At InfoLane, Hillstrom has developed Websites utilizing both basic and complex HTML programming specifications, Java implementation, on-line forms development, and Website strategic planning. Hillstrom manages the activities of InfoLane’s website consultants, programmers and graphics artists. Renee Romero, Website Consultant Mrs. Romero joined the InfoLane team in 1996. She brings to InfoLane her background in marketi.ng and sales. Romero has provided Website consultation services to companies in the high technology, government, publishing, nonprofit and multi-media industries and. Prior experience included various sales positions with Procter & Gamble. Jacaueline A. Cook, Graphic Designer and Art Director Ms. Cook has worked with InfoLane since 1995 and provides custom graphics, art direction, photographic, and multimedia design services. She has an extensive background in the fine and applied arts and was a pioneer in establishing the fine arts as a digital medium. Joshua Lieb, Website Developer Mr. Lieb joined the InfoLane team in 1995. Skilled in programming with HTML and JavaScript, he has been InfoLane’s chief programmer on many of the firm’s most important sites. His prior background is in technical writing and research and he received a Bachelor’s Degree in Political .Science from the University of California at Santa Cruz. InfoLone Corporal~on. l~e/iver/ng the power of fhe Infernet fo people in business, governmenl and organizolions since I InfoLane Corporation 39355 California ,Street Suite 303 Fremont CA £4538 510 797-8086 Fax 510 494-5398 http://www.infolane.com STANDARD PLAN FOR WEBSITE DEVELOPMENT Infolane CORPORATION Each Websife development project is driven by a complete understanding of the client’s message, audience and the uniquely inleraclive characlefistics of/nlernet communical/ons PROCESS ELEMENTS 1. Meetings with client to identify strategic objectives 2. Identify primary content elements 3. Identify Interactive components - 4. Determine client’s preferences for visual elements 5. Identify plan for updating and general Website management 6. Organize the various content elements into a coherent hierarchy 7. Priorifize content into one or more phases of implementation 8. Develop timelines for implementation 9. Review and select photographic content from client’s archives 10. Receive client’s textual content via Email, Syquest, Zip or floppy diskette VISUAL DESIGN AND PAGE LAYOUT 1. Select custom graphical approach to positively reflect client’s image 2. Create graphical content that is small in file size, thus minimizing download time 3. Determine design technical standards 4. Photographic images from client archives and/or’professional photo shoot 5. Import graphics, images and intellectual content into the Website structure 6. Program the site using HTML, Java, JavaScdpt, CGI, as required WEBSITE HOSTING AND MAINTENANCE 1. Mount Website to the Web server, test and debug 2. Client personnel orientation and training 3. Editing and uploading Web pages that originate with the client 4. Posting agendas, schedules and other transient information 5. Making changes to pages existing on the Website 6. Server programming 7. Telephone support - -- 8. Meetings and review sessions at client’s site INTERNET PROMOTION 1. Website designed to maximize potential on Internet search engines 2. Promote the Website to various search engines on the Intemet 3. Provide links to site on InfoLane InfoLane Corporation 39355 California Street Suite 303 Fremont CA 94538 510 797-8086 Fax 510 494-5358 http://www.infolane.com PART II -SCOPE OF WORK OR SERVICES AND PROPOSAL REQUIREMENTS Proposal Questionnaire SECTION 300 Please fully complete this questionnaire as a part of the response to the Request for Proposal. It will be used along with the other components listed in the Submittal Requirements to evaluate the response to the total RFP package. Please mark N/A if not applicable. To CITY OF PALO ALTO Company Address: ._.~, ,.--r-~-- :~ O.~ Software Proposed.~ ~ ~-~"7~-"~"/~ CA~- ~ ’-y’.~.~ ~ /Version. Proposed:?k3 ~r Date Released:j) Email Address:,, Phone #: Fax #: CUSTOMER BASE - Total Usem - Total Sites - Total Time - Contract Dollars CRITERIA - Largest, Smallest RESPONSE t CITY OF PALO ALTO -REQUEST FOR PROPOSAL 98357 " PART II -SCOPE OF WORK OR SERVICES AND¯PROPOSAL REQUIREMENTS SECTION 300 REFERENCES -At least three companies & their contacts -Recent experience doing similar work -D~ration of the relationship with all companies QUALIFICATIONS OF PRINCIPALS AND STAFF, -Years experience in the industry-principals -Public & Stock Exchange / Private -Staff Size - Management -Staff Size - Sales -Staff Size - Analysts -Staff Size - Programming/Testing -Staff Size - Training -Years of experience in comparable or similar organizations Proximity to City and availability during project and after the completion of the project -Organization chart of project team if one needed -Resumes FAMILIARITY WITH THE CITY - Prior work with this or other City departments - Most Recent experience FINANCIAL STABILITY -Annual Financial Report -Dunn and Bradstreet report -Credit Report CITY OF PALO ALTO- REQUEST FOR PROPOSAL 98357 12 PART II -SCOPE OF WORK OR SERVICES AND PROPOSAL REQUIREMENTS PRICE SUMMARY -Software - Implementation - Training - Maintenance SCHEDULE - Duration - Elapsed Time .-- Major Milestones - Attach USER COMMUNICATIONS Email - Web Site -Newsletter - Phone - Fax User Group -Other APPLICATION SOURCE CODE - Included in Pdce - Language/s -Company Resources to Complete Enhancements DATABASE MANAGEMENT SYSTEM\S -Specify - License Included inPdce /Additional Network Operating Systems Communication Protocols Internet/Intranet "t SECTION 300 ~ITY OF PALO ALTO - REQUEST FOR PROPOSAL 98:357 PART II -SCOPE OF WORK OR SERVICES AND PROPOSAL REQUIREMENTS Client Configurations Sel’ver Configurations Application Performance Benchmarks Import/Export Capability Prio.r Home Page Design Prior Home page Implementation Routine refresh/recreate cycle Extent of user involvement in your projects Requirements Multi-user_ Multi-organization Programming Multiple Browser Access Familiarity with WEB Tools Knowledge Required by City Staff Developed Procedure and Policy for Updates from Users Data Access Expertise Data Base Experience Forms Development Experience Search Engine Knowledge and File Indexing Specific Experiences with Search Engines SECTION 300 ,( E. OTHER 1.Pre-Proposal Conference A n6~n-mandatory Pre-Proposal Conference is scheduled for June 18, 1997 at 3:00 CITY PALO ALTO :"REQUEST FOR PROPOSAL 9835"~ PART III -PROPOSAL FORM (SIGNATURE PAGE)Ill I SIGNATURE PAGE SECTION 305 PROJECT TITLE: INTERNET HOME PAGE DESIGN, MAINTENANCE AND SERVICES The undersigned hereby certifies that, directly or indirectly, they or their representatives and agents havenot colluded with other parties interested in this Proposal. Consultant OR Contractor is a: r-’l California Corporation, or a r-i California Limited Liability Company, or a ~orporation organized under the laws of the State of. with head offices located at _~’~- Ct~-~=~2~, ,.~ S-7-P.~-~7-r ~.~-/’~- -~(---)"~ and offices in California at ~’~OI~’7" ) ~ ~’~--~ ~ (Attach addendum if necessary) [] Sole Proprietorship including any fictitious business names (i.e., "dba"), or a [] Partnership (list names of partners; state which partner or partners are managing partner(s). (Attach addendum). [] Qther (Attach addendum specifying details). Dated ".,) (-’-,)~-~’ ~_~ 19._q_O(’7 Name of Consultant: Title: Address #1 : City: Printed Name of Signatory: Address #2: ~ ~’T~ Name of Contact Person:Telephone: CITY OF PALO ALTO - REQUEST FOR PROPOSAL"98357 A C OOUCER CERTIFICATE, OF [MA/AP.MOR INSURANCE AGENCY .O BOX 7480 LF!MONT CA 94537 .I.M.A. o,e No. 510-793-1947 ;URED FaxNo. 510--793--1052 LIABILITY INSUR NCRsR ST"-~NF4000 DATE (MM/DD~YY) 11/11/97 THIS CERTIFICATE IS ISL. J AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THiS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. COMPANIES AFFORDING COVERAGE COMPANY A F~%RTFOP, D INS CO COMPANY B COMPANY INFOLANE CORPORATION C 39355 CALIFORNIA ST STE 210 COMPANYFREMONT CA 94538 D )VERAGES THIS iS TO CERTIFY THAT THE POLiCiES OF iNSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE iSSUED OR MAY PERTAIN, THE |NSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LfMITS SHOWN MAY HAVE BEEN REDUCED 8Y PAID CLAIMS. TYPE OF INSURANCE GENERAL LIABILITY. ~oC~IMERCIAL GEi~ERAL LIABILrTY 57 SB,~ER3881 CLAIMS MADE ~] OCCUR ER’S & CONTRACTOR’S PROT 57 SBAER3 8 8 1 AUTOMOBILE LIABILITY I ANY AUTO 5 7 SBAER3881 ALL OWNED AUTOS 57 SBAER3881 SCHEDULED AUTOS GARAGE LIABILITY ANY AUTO " EXCESS LIABILITY - --q UMBRELLA FORM OTHER THAN UMBRELLA FORM WORKERS COMPENSATION AND EMPLOYERS’ LIABILITY THE PROPRIETOR/~’]INCLPARTNERS/EXECUTIVE OFFICERS ARE"EXCL oTHER .... 3RIPTION OF OPERATIONSILOCATIONSN =HICLES/SPEClAL ITEMS E ATTACHI~ENT POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION DATE (MMIDD/YY) DATE (MMIDD~Y) 11/28/96 11/28/97 11/28/97 11/28/98 11/28/97 11/28/98 LIMITS GENERAL AGGREGATE PRODUCTS - COMP/OP AGG PERSONAL & ADV INJURY EACH OCCURRENCE FIRE DAMAGE (Any one fire) MED EXP (Any one person) COMBINED SINGLE LIMIT BODILY INJURY $(Per person) BODILY INJURY (Per accident)$ PROPERTY DAMAGE AUT~ ONLY - EA ACCIDENT OTHER TH~N AUTO ONLY EACH ACCIOEN~ AGGREGATE EACH OCCURRENCE AGGREGATE WC STATU-} OTH-TORYLMTS [ ER EL EACH ACCIDEN] ELDISEAS~ . POLICY LIMIT ELDISEASE . EA EMPLOYEE s2,00O,000. ~2,000,000. ~i,000,000. ~i,000,000. $300,000. slO,’O00. sl,000,000 $ $ ~TIFICATE HOLDER CITY OF PALO ALTO’ ATTN: ROB POUND 250 I=~AMILTON AVE. PALO ALTO CA 94303 )RD 25-S (1195) PALOALT CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL 1- 0.__L_ DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE COMPANY, ITS AGENTS OR REPRESENTATIVES.AUTHOR,Z~D REPR/ES/EN}AT,VEF,)? © AOORD O0 PO T,ON EXHIBIT "C" COMM]~;~CIAL GENERAL LIABILITY POLICY NUMBER: 57SBAER3881 ISSUED TO: INFOLANE CORPORATION THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - OWNERS, LESSEES OR CONTRACTORS (FORM B) This endorsement modifies insurance provided under the following; CO~ERCIAL GENERAL LIABILITY COVERAGE PART. SCHEDULE Name of Person or Organization: CITY OF PALO ALTO, ITS OFFICERS, AGENTS AND EMPLOYEES (If no entry appears above, information required to complete this endorsement will be shown in the Declarations as applicable to this endorsement.) WHO IS AN INSURED (Section II) is amended to include as an insured the person or organization shown in the Schedule, but only with respect to liability arising out of "your work" for that insured by or for you. Primary Wording: Subject to all other terms and provisions of the policy, such insurance as provided by this endorsement shall be deemed p~dmary, but only with respect to work performed by or for . the named insured in connection with the above described contract. Cancellation Wording: It is understood and agreed that the additional insured(s) will be given thirty (30) days written notice before any cancellation, non-renewal or reduction of coverage. Cancellation for non-payment of premium can be ten (10) days prior to the effective date, however, such notice must be by registered mail. All notices will specifically refer to the above project. CG20101185 STATE COMPENSATION INSURANCE FUND P.O. BOX 420807, SAN FRANCISCO, CA 94142-0807 CERTIFICATE OF WORKERS’ COMPENSATION INSURANCE POLICY NUM6ER. CFRTI ~ICATE EXPIRES:t4’~7818 "" 97 03-’0J-’98 3his ~s tc cer:ify that we have issued a va~id Workers’ Compensation msu,ance pct~c.v ~n a form approved by the Cal{fornia |r’,sura..qce Commissioner to the employer named below fOr [he pc;~cy period indicated. This pohcy ;s not subject to cancellation b:,’ the Ft}nd excep.’, uoon teq daTs’ ad’~ance v,’rittan notice to the employer. We wi}! a!se g:vo ~,ou "rEN days’ sdvarce r~ot]ce, sho,J~d this policy be r.s, nceqed pror to ir.s normal expiratlon, Tb, ts certificate of insura~tce is not ar, insurance policy and does not amend, extend or alter the coverage afforded by the policies listed here~n. Notwithstanding ar~y requiremenL term, or condition of any contract or other document with respect to which th,s certificate or’ insurance may be issued or may pertmr,, the insurance afforded by tt~e polie;;es described herein is subjec[ to all the terms, exclusions 8r, d conaitiot;s of such policies. AtJTI I~,~ IlZED ~ "" °’$i,000.000 PER O.,Ch,~i M,~’LOYER’ ,q L!ABIT,Iq Y I.,t.~I ~. : EMPLOYER F- I l~)"l) L;\ NF, CORPO;¢ATION 39355 CA’~.! FOI,’N f & 1~’-~.’,,.0..[ ,. CA 9453b PART III - CERTIFICATION OF NONDISCRIMINATION SECTION 410 Project Title: Internet Home Page Design, Maintenance and Services Certification of Nondiscrimination; As suppliers of goods or services to the City of Pato Alto, the firm and individuals listed below certifies that they do not discriminate in employment with regards to age, race, color, religion, sex, national origin, ancestry, disability, or sexual preference; that they are in compliance with all Federal, State and local directives and executive orders regarding nondiscrimination in employment, and that they agree to demonstrate positively and aggressively the principle of equal opportunity it: emp{oymer, t. The Bidder agrees specificaNy: 1.0 To establish or observe employment policies which affirmatively promote opportunities for minority persons at all job leve!s. 2.0 To communicate this policy to a]l persons concerned,, including all employees, outside recruiting services, especially those serving minority communities, and to the r!!notify communities at la:ge. 3.0 To take a~rmative action steps to hire minority employees within the organization. Firm: 4.0 To be know;edgeab!e of the local, state, and federal laws and regulations concerning affi,,’-mative action policies and provide opportunities for employees. __/’v ,.=s;? .-i/-,?/T, L~ DATE: Title of Officer Signing: ./~o;/.) C Signature: . - .. Please include any additional info~~ail~ble regarding equal oppo~unity employment programs now in effect within your (Please attach additional pages if necessary) END OF SECTION CITY OF PALO ALTO: CERTIFICATION OF HON-DISCRIMINATION - RFP # 98357 8EC’TION 410-1