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HomeMy WebLinkAbout2015-04-07 Finance Committee Agenda Packet Finance Committee Tuesday, April 7, 2015 Special Meeting Council Chambers 5:30 PM Agenda posted according to PAMC Section 2.04.070. Supporting materials are available in the Council Chambers on the Thursday preceding the meeting. PUBLIC COMMENT Members of the public may speak to agendized items. If you wish to address the Committee on any issue that is on this agenda, please complete a speaker request card located on the table at the entrance to the Council Chambers/Council Conference Room, and deliver it to the Clerk prior to discussion of the item. You are not required to give your name on the speaker card in order to speak to the Committee, but it is very helpful. Call to Order Oral Communications Action Items 1. Utilities Advisory Committee Recommendation that the City Council Adopt: (1) a Resolution Approving the Fiscal Year 2016 Water Utility Financial Plan and Amending the Water Utility Reserve Management Practices; and (2) a Resolution Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non- Residential Irrigation Water Service) to Increase Average Water Rates by 12 Percent 2. Utilities Advisory Committee Recommendation that the City Council Adopt: 1) a Resolution Approving the Fiscal Year 2016 Wastewater Collection Financial Plan and Amending the Wastewater Collection Utility Reserve Management Practices, and (2) a Resolution Amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) to Increase Average Wastewater Collection Rates by 9 Percent 3. Council Adoption of a Resolution Amending the R-1 Residential Refuse Rates for Fiscal Year 2016 to Cover a New Food Scrap Collection Program and Other Program Costs, and to Incorporate Structural Changes 1 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. 4. Adoption of a Resolution Amending Utility Rate Schedule D-1 (Storm and Surface Water Drainage) Reflecting a 2.7 Percent Consumer Price Index Rate Increase to $12.63 Per Month Per Equivalent Residential Unit for Fiscal Year 2016 Future Meetings and Agendas Adjournment AMERICANS WITH DISABILITY ACT (ADA) Persons with disabilities who require auxiliary aids or services in using City facilities, services or programs or who would like information on the City’s compliance with the Americans with Disabilities Act (ADA) of 1990, may contact (650) 329-2550 (Voice) 24 hours in advance. Status of Items Requested by the Finance Committee Referral Date Item Title Status 2011 Debt Service Policy Update (ASD) In Process Staff to return with an updated policy 2013 Police Services Utilization and Resources Study (PD) Pending 2014 Utilities Department Organizational Assessment (ASD/UTL) Pending Return with an update on the status of organizational assessment recommendations Finance Committee Items Tentatively Scheduled Meeting Date Item Title 4/21/2015 HSRAP (CSD) Animal Shelter Follow-up (CM/Aud) Gas Financial Plans (Utilities) Electric Financial Plans (Utilities) FY 2016-2025 General Fund Long Range Financial Forecast and FY 2014 CAFR Review (ASD) Please see Budget Hearing schedule 6/2/2015 Electric Special Project Reserve (Utilities) 9/1/2015 Strategies to Reduce the City's Long-term Pension and Retiree Heathcare Plans Unfunded Liabilities (ASD) GASB 68 (ASD) 2 April 7, 2015 MATERIALS RELATED TO AN ITEM ON THIS AGENDA SUBMITTED TO THE CITY COUNCIL AFTER DISTRIBUTION OF THE AGENDA PACKET ARE AVAILABLE FOR PUBLIC INSPECTION IN THE CITY CLERK’S OFFICE AT PALO ALTO CITY HALL, 250 HAMILTON AVE. DURING NORMAL BUSINESS HOURS. City of Palo Alto (ID # 5591) Finance Committee Staff Report Report Type: Action Items Meeting Date: 4/7/2015 City of Palo Alto Page 1 Summary Title: Water Financial Plan and Rate Proposals Title: Utilities Advisory Committee Recommendation that the City Council Adopt: (1) a Resolution Approving the Fiscal Year 2016 Water Utility Financial Plan and Amending the Water Utility Reserve Management Practices; and (2) a Resolution Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non-Residential Irrigation Water Service) to Increase Average Water Rates by 12% From: City Manager Lead Department: Utilities Recommendation Staff and the Utilities Advisory Commission (UAC) request that the Finance Committee recommend that the Council: 1. Adopt a resolution (Attachment A) amending the Water Utility Reserve Management Practices (Attachment B) and approving the fiscal year (FY) 2016 Water Utility Financial Plan (Attachment C); and 2. Adopt a resolution (Attachment D) Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non-Residential Irrigation Water Service). Executive Summary The FY 2016 Water Utility Financial Plan includes projections of the utility’s costs and revenues for FY 2016 through FY 2023. Costs are projected to rise substantially for the next several years due primarily to increasing water supply costs. As a result, staff projects the need for a 12% rate increase on July 1, 2015 and 8% rate increases afterward each year through FY 2019. Costs are increasing by 14% from FY 2015 to FY 2016, and are also projected to increase by another 15% by FY 2020. These cost increases are mostly due to water supply costs, which are City of Palo Alto Page 2 increasing by 31% in FY 2016, 9% in FY 2019, and 9% in FY 2020. Staff proposes spreading the rate increases required to match these costs over several years. This is possible with two recommended reserves transfers to the Operations Reserve—$2 million from the CIP Reserve in FY 2015, and $5.5 million from the Rate Stabilization Reserve in FY 2016. This will reduce the Rate Stabilization Reserve to nearly zero by the end of FY 2016. Staff also recommends a change to the Water Utility Reserves Management Practices for the CIP Reserve to accommodate a change in City budgeting practices for CIP projects. The UAC reviewed the Water Financial Plan and Rate Projections at its meeting on March 4, 2015 and recommended approval of staff’s recommendation. Background Every year staff presents the Finance Committee with Financial Plans for its Electric, Gas, Water, and Wastewater Collection Utilities and recommends any rate adjustments required to maintain their financial health. These Financial Plans include a comprehensive overview of the utility’s operations, both retrospective and prospective, and are intended to be a reference for UAC and Council members as they review the budget and staff’s rate recommendations. Each Financial Plan also contains a set of Reserves Management Practices describing the reserves for each utility and the management practices for those reserves. Staff may propose amendments to these reserves as part of the Financial Plans. The Utilities Advisory Commission (UAC) reviewed this proposal at its March 4, 2015 meeting. Both the UAC and Finance Committee reviewed preliminary financial forecasts and rate projections for all utilities at their February 4 and March 3, 2015 meetings, respectively. Discussion Proposed Actions for FY 2015 When Council adopted the FY 2015 Water Utility Financial Plan, it approved several transfers between reserves. Funds were transferred out of the Emergency Plant Replacement and Rate Stabilization Reserve into the newly-created CIP and Operations Reserves. These transfers were mainly related to setting up the new reserves structure approved as part of that Financial Plan. Now, staff recommends an additional transfer for FY 2015. The final design for the seismic strengthening and recoating of some of the reservoirs identified some additional work that may need to be done at a cost of roughly $2 million. As a result, staff proposes a transfer of $2 million from the CIP Reserve to the Operations Reserve, so that it will have $4 million remaining at the end of FY 2015. City of Palo Alto Page 3 Proposed Actions for FY 2016 This year’s Water Utility Financial Plan includes the following proposed actions for FY 2016: 1. Amend the CIP Reserve to accommodate a change in the City’s capital budgeting practices. These amendments are summarized below, but for a more in-depth description of the reasons for these amendments, see Section 4C of the Financial Plan: a. Modify the purpose of the CIP Reserve to enable it to act as a cash flow and contingency reserve for capital investment projects by amending the Reserves Management Practices. b. Transfer funds projected to be released from the Reappropriations Reserve at the beginning of FY 2016 due to a change in City capital budgeting practices to the CIP Reserve. c. Exceed the proposed maximum CIP Reserve guidelines through the end of FY 2017. 2. Transfer $5.5 million from the Rate Stabilization Reserve to the Operations Reserve. This transfer will enable staff to maintain Operations Reserve levels while spreading the required rate increases for the water utility over several years. These proposed actions are described in more detail in the FY 2016 Water Financial Plan (Attachment B). In addition, staff proposes to adjust water rates to the levels shown in Tables 1-3, below, effective July 1, 2015. These changes are projected to increase the system average rate by roughly 12%. These rate changes are included in the proposed amended rate schedules in Attachment E. Staff’s annual assessment of the financial position of the City’s water utility is completed to ensure adequate revenue to fund operations, in compliance with the cost of service requirements set forth in the California Constitution (Proposition 218). This includes making long-term projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. The current rate proposals are also based on the cost of service methodology from the 2012 Palo Alto Water Cost of Service & Rate Study by Raftelis Financial Consultants. City of Palo Alto Page 4 Table 1: Water Consumption Charges (Current and Proposed) Current Rates (7/1/13) Proposed Rates (7/1/15) Change $/CCF % W-1 (Residential) Volumetric Rates ($/CCF) Tier 1 Rates 4.99 5.70 $0.71 14% Tier 2 Rates 7.58 8.38 $0.80 11% W-2 (Construction) Volumetric Rates ($/CCF) Uniform Rate 6.15 6.97 $0.82 13% W-4 (Commercial) Volumetric Rates ($/CCF) Uniform Rate 6.15 6.97 $0.82 13% W-7 (Irrigation) Volumetric Rates ($/CCF) Uniform Rate 7.52 8.46 $0.94 13% Table 2: Current and Proposed Monthly Water Service Charge Meter Size Monthly Service Charge ($/month based on meter size) Change Current (7/1/13) Proposed (7/1/15) $/mo % 5/8” 14.67 $16.01 $1.34 9% 3/4” 19.51 $21.48 $1.97 10% 1” 29.18 $32.42 $3.24 11% 1 ½” 53.37 $59.77 $6.40 12% 2” 82.39 $92.60 $10.21 12% 3” 174.29 $196.54 $22.25 13% 4” 309.72 $349.71 $39.99 13% 6” 633.80 $716.24 $82.44 13% 8” 1,165.86 $1,318.01 $152.15 13% 10” 1,843.02 $2,083.89 $240.87 13% 12” 2,423.45 $2,740.37 $316.92 13% Table 3: Current and Proposed Monthly Fire Service Charges Meter Size Monthly Fire Service Charge ($/month based on meter size) Change Current (7/1/13) Proposed (7/1/15) $/mo % 2” $3.03 $3.43 $0.40 13% 4” $18.78 $21.21 $2.43 13% 6” $54.55 $61.60 $7.05 13% 8” $116.24 $131.28 $15.04 13% 10” $209.03 $236.09 $27.06 13% 12” $337.65 $381.35 $43.70 13% Bill Impact of Proposed Rate Changes City of Palo Alto Page 5 Table 4 shows the impact of the proposed July 1, 2015 rate changes on the median residential bill. This comparison assumes that customers do not decrease consumption. Historically, however, customers have looked for ways to conserve after their bills have increased, so not all customers will experience the same bill increase. The average increase is roughly 12%, but some customers with very low bills may see slightly higher increases due to slight changes in the composition of the utility’s costs, and how that affects the first tier and fixed charges under the cost of service methodology. Table 4: Impact of Proposed Water Rate Changes on Residential Bills Usage (CCF/month) Bill under Existing Rates Bill under Proposed Rates Change $/mo. % 4 34.63 38.81 4.18 12% (Winter median) 7 52.19 58.59 6.40 12% (Annual median) 9 67.35 75.35 8.00 12% (Summer median) 14 105.25 117.24 11.99 11% 25 188.63 209.40 20.77 11% Table 5 shows the impact of the proposed July 1, 2015 rate changes on various representative commercial customer bills. As with residents, this comparison assumes that customers do not decrease consumption. Table 5: Impact of Proposed Water Rate Changes on Commercial Bills Usage (CCF/month) Bill under Current Rates Bill under Proposed Rates Change $/mo. % Commercial (W-4) (5/8” meters) (Annual median) 12 88.47 99.65 11.18 13% (Annual average) 64 408.27 462.09 53.82 13% Irrigation (W-7) (1 ½” meters) (Winter median) 9 121 136 15 13% (Summer median) 37 332 373 41 12% (Winter average) 56 474 534 59 12% (Summer average) 199 1,550 1743 193 12% Financial Plan’s Projected Rate Adjustments for the Next Five Fiscal Years Table 6 shows the projected rate adjustments over the next five years and their impact on the median residential water bill. As discussed above, for FY 2016 staff is proposing to pass a large increase in the SFPUC wholesale rate through to customers, and also slightly increase water distribution rates. Staff projects the need for 8% rate increases through FY 2019, with increases at the rate of inflation afterward. City of Palo Alto Page 6 Table 6: Proposed/Projected Water Rate Adjustments, FY 2016 to FY 2020 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Water Utility 12% 8% 8% 8% 3% Estimated Bill Impact ($/mo)* $8.15 $6.37 $6.79 $7.24 $2.88 * estimated impact on median residential water bill, which is currently $67.35. Table 7 shows the proposed and projected rate adjustments in the context of the other proposed and projected utility rates. Table 7: Rate Adjustments, All Utilities, FY 2016 Proposed, FY 2017 to FY 2020 Projected FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Electric 0% 6% 6% 1% 1% Gas1 0% 7% 4% 4% 4% Wastewater 9% 9% 9% 9% 6% Water 12% 8% 8% 8% 3% Refuse2 9% 9% 8% 2% to 3% 2% to 3% Storm Drain3 2.7% 2% to 3% 2% to 3% 2% to 3% 2% to 3% Total Bill Change4 (%) 6% 8% 7% 5% 3% ($/mo) $14.73 $18.91 $18.53 $14.39 $9.55 (1) Gas rate changes are shown with commodity rates held constant. Actual gas commodity rates will vary monthly with wholesale market fluctuations (2) No forecast available past FY 2018, inflationary increases assumed. (3) Storm Drain Rates increase annually by CPI; existing rates sunset in June 2017 unless reauthorized by a majority vote of property owners. (4) Change in estimated median residential bill, $230.76 as of June 30, 2014 The main driver for the increase in the water utility’s costs (and therefore rates) over the next several years is the cost of water. Wholesale water costs are projected to rise 30% in FY 2016 and 9% per year in FY 2019 and FY 2020 as the SFPUC issues debt to finance the SFPUC’s Water System Improvement Program (WSIP) (no substantial changes are projected in FY 2017 and FY 2018). The City will also see a $1 million increase in operating costs for a capital lease for emergency generators for wells and pump stations. Aside from that, the City’s operating and CIP costs are projected to rise roughly 2% to 4% annually over that time. The Water Utility Financial Plan assumes the current drought ends in early 2016, but includes projections for alternate scenarios under which the drought extends for an additional one or two years. Last year, staff discussed uncertainty in the forecasts of capital costs for the water utility in coming years. Water main replacement costs have risen substantially in recent years, and it is possible higher CIP expenditures will be required in the future. The Financial Plan includes rate projections for an alternate scenario in which higher CIP spending is required. Staff is in the process of completing a master plan for the water distribution system, and expects better City of Palo Alto Page 7 information about future main replacement costs when that plan is completed. It is currently expected to be completed in May 2015. Commission Review and Recommendation The UAC reviewed this proposal at its March 4, 2015 meeting. Staff noted at that meeting that the March 4, 2015 proposal incorporated comments made by the UAC at its February 4, 2015 meeting regarding customer consumption levels after the drought ends. Staff also noted that the rate projection had changed since the February 4, 2015 meeting as a result of updated wholesale water rate projections from the SFPUC. The UAC approved the proposal unanimously with minimal discussion. One Commissioner acknowledged the fact that staff had incorporated UAC comments, and another asked about rate design and the balance of fixed versus volumetric charges. Staff noted that the best time to discuss the appropriate level for fixed charges was at the next cost of service study. The draft minutes from the UAC’s March 4, 2015 meeting are provided as Attachment F. Timeline Assuming the Finance Committee supports staff’s recommendation, notification of the rate increases will be sent to customers as required by Article XIIID of the California Constitution (added by Proposition 218). The Financial Plans and rate schedules will then go to the City Council with the FY 2016 budget for adoption, at which time a public hearing will be held. All residents and other interested persons may submit written or oral testimony at the hearing, and may also submit written protests to any or all of the proposed rate increases. Council may adopt the proposed rates unless written protests are filed by a majority of the affected customers. Resource Impact Normal year sales revenues for the Water Utility are projected to increase by roughly 12% ($3.7 million) as a result of these rate increases. The entire revenue increase will be offset by a $4.4 million increase in wholesale water supply costs. See the attached Financial Plans for a more comprehensive overview of projected cost and revenue changes for the next five years. Policy Implications The attached Financial Plan includes amended Reserve Management Practices that will modify Council policy with respect to the structure of the financial reserves Water Utility. These Reserve Management Practices replace the current Reserve Management Practices, which were last updated by Council in June 2014 (Resolution 9423). Environmental Review The Finance Committee’s review and recommendation to Council on these Financial Plans and rate adjustments does not meet the California Environmental Quality Act’s definition of a project, pursuant to Public Resources Code Section 21065, thus no environmental review is required. City of Palo Alto Page 8 Attachments:  Attachment A: Resolution Approving Water Financial Plan and Amending the Water Utility Reserves Management Practices (PDF)  Attachment B: Proposed Amendments to Water Utility Reserves Management Practices (PDF)  Attachment C: FY 2016 Water Utility Financial Plan (PDF)  Attachment D: Resolution of the Council of the City of Palo Alto Adopting a Water Rate Increase and Amending Rate Schedules W-1, W-2, W-3, W-4, and W-7 (PDF)  Attachment E: Proposed Amendments to Rate Schedules W-1, W-2, W-3, W-4, and W-7 (PDF)  Attachment F: Excerpted Draft UAC Minutes of the March 4, 2015 (PDF) Attachment A * NOT YET APPROVED * 150220 mf 6053256 1 Resolution No. ____ Resolution of the Council of the City of Palo Alto Approving the FY 2016 Water Utility Financial Plan and Amending the Water Utility Reserves Management Practices R E C I T A L S A. Each year the City of Palo Alto (“City”) regularly assesses the financial position of its utilities with the goal of ensuring adequate revenue to fund operations. This includes making long-term projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. It does this with the goal of providing safe, reliable, and sustainable utility services at competitive rates. The City adopts Financial Plans to summarize these projections. B. The City uses reserves to protect against contingencies and to manage other aspects of its operations, and regularly assesses the adequacy of these reserves and the management practices governing their operation. The status of utility reserves and their management practices are included in Reserves Management Practices attached to and made part of the Financial Plans. C. The City intends to make changes to its Water Utility Reserves Management Practices to amend the purpose and management practices of the Water Utility’s Capital Improvement Program (CIP) Reserve. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. The Council hereby approves FY 2016 Water Utility Financial Plan, including the amended Water Utility Reserves Management Practices. These Reserves Management Practices replace the Reserves Management Practices previously approved for the Water Utility as part of the FY 2015 Water Utility Financial Plan (Resolution 9423). SECTION 2. The Council hereby approves the transfer of $2 million in FY 2015 from the CIP Reserve to the Operations Reserve, the transfer of all funds released from the Reappropriations Reserve at the end of FY 2015 to the CIP Reserve, the transfer of $5.5 million from the Rate Stabilization Reserve to the Operations Reserve, and the exceedance of the maximum CIP Reserve guidelines through the end of FY 2017, as described in the FY 2016 Water Utility Financial Plan approved via this resolution. // // // Attachment A * NOT YET APPROVED * 150220 mf 6053256 2 SECTION 3. The Council finds that the adoption of this resolution does not meet the California Environmental Quality Act’s (CEQA) definition of a project under Public Resources Code Section 21065, and therefore, no environmental assessment is required. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: ___________________________ ___________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: ___________________________ ___________________________ Senior Deputy City Attorney City Manager ___________________________ Director of Utilities ___________________________ Director of Administrative Services DRAFT Proposed Amendments to Water Utility Reserves Management Practices APPENDIX AC: WATER UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the Water Utility Financial Plan: Section 1. Definitions a)“Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, for the Water Utility Financial Plan delivered in conjunction with the FY 2015 budget, FY 2015 to FY 2021 is the Financial Planning Period. b)“Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. c)“Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. d)“Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Reserves The Water Utility’s Fund Balance is reserved for the following purposes: a)For existing contracts, as described in Section 3 (Reserve for Commitments) b)For operating and capital budgets re-appropriated from previous years, as described in Section 4 (Reserve for Re-appropriations) c)For future year expenditure on the Water Utility’scash flow management and contingencies related to the Water Utility’s Capital Improvement Program (CIP), as described in Section 5 (CIP Reserve) d)For rate stabilization, as described in Section 6 (Rate Stabilization Reserve) e)For operating contingencies, as described in Section 7 (Operations Reserve) f)Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 8 (Unassigned Reserves). Section 3. Reserve for Commitments At the end of each fiscal year the Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Water Utility at that time. Section 4. Reserve for Re-appropriations At the end of each fiscal year the Reserve for Re-appropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re- appropriated to the following fiscal year in accordance with Palo Alto Municipal Code Section 2.28.090. ATTACHMENT B DRAFT Proposed Amendments to Water Utility Reserves Management Practices Section 5. CIP Reserve Funds may be added to or withdrawn from the CIP Reserve by action of the City Council and held for future year expenditure on the Water Utility’s CIP Program. If there are funds in the CIP Reserve at the end of any fiscal year, any subsequent Water Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the next Financial Planning Period. The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: a) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense b) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added to or removed from the Reserve for Commitments as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. c) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. d) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. DRAFT Proposed Amendments to Water Utility Reserves Management Practices Section 6. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Water Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the next Financial Planning Period. Section 7. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Water Utility’s Fund Balance not included in the reserves described in Section 3-Section 6 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 7(d) below. Staff will manage the Operations Reserve according to the following practices: a) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 90 days of O&M and commodity expense Maximum Level 120 days of O&M and commodity expense b) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. c) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Water Utility shall be designed to return the Operations Reserve to its target level within four years. d) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Water Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 8, below. Section 8. Unassigned Reserve If the Operations Reserve reaches its maximum level, any further additions to the Water Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the DRAFT Proposed Amendments to Water Utility Reserves Management Practices City Council must include a plan to assign them to a specific purpose or return them to the Water Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2021, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. WATER UTILITY FINANCIAL PLAN FY 2016 TO FY 2023 CONTENTS Section 1: Definitions and Abbreviations ............................................................................................................... 2 Section 2: Introduction .......................................................................................................................................... 2 Section 3: Executive Summary and Recommendations .......................................................................................... 2 Section 3A: Overview of Financial Position ................................................................................................................ 2 Section 3B: Summary of Proposed Actions ................................................................................................................ 3 Section 4: Detail of FY 2016 Rate and Reserves Proposals ...................................................................................... 4 Section 4A: Current and Proposed Rates ................................................................................................................... 4 Section 4B: Bill Impact of Proposed Rate Changes .................................................................................................... 5 Section 4C: Reserves Management Practices, Proposed Change .............................................................................. 6 Section 4D: Proposed Reserve Transfers .................................................................................................................... 8 Section 5: Utility Overview .................................................................................................................................... 8 Section 5A: Water Utility History ............................................................................................................................... 8 Section 5B: Customer Base ........................................................................................................................................ 9 Section 5C: Distribution System ................................................................................................................................. 9 Section 5D: Cost Structure and Revenue Sources..................................................................................................... 10 Section 5E: Reserves Structure ................................................................................................................................. 10 Section 5F: Competitiveness .................................................................................................................................... 11 Section 6: Utility Financial Projections ................................................................................................................. 12 Section 6A: Load Forecast ........................................................................................................................................ 12 Section 6B: FY 2009 to FY 2014 Cost and Revenue Trends ....................................................................................... 14 Section 6C: FY 2014 Results ..................................................................................................................................... 15 Section 6D: FY 2015 Projections ............................................................................................................................... 16 Section 6E: FY 2016 – FY 2023 Projections ............................................................................................................... 16 Section 6F: Risk Assessment and Reserves Adequacy .............................................................................................. 18 Section 6G: Alternate Scenarios ............................................................................................................................... 19 Section 6H: Long-Term Outlook ............................................................................................................................... 20 Section 7: Details and Assumptions ..................................................................................................................... 21 Section 7A: Water Purchase Costs ........................................................................................................................... 21 Section 7B: Operations............................................................................................................................................. 22 Section 7C: Capital Improvement Program (CIP) ..................................................................................................... 24 Section 7D: Debt Service .......................................................................................................................................... 26 Section 7E: Other Revenues ..................................................................................................................................... 26 Section 7F: Sales Revenues ...................................................................................................................................... 27 Section 8: Communications Plan .......................................................................................................................... 27 Appendices .......................................................................................................................................................... 28 Appendix A: Water Utility Financial Forecast Detail ................................................................................................ 29 Appendix B: Water Utility Capital Improvement Program (CIP) Detail .................................................................... 33 Appendix C: Water Utility Reserves Management Practices ................................................................................... 35 Appendix D: Rate Design.......................................................................................................................................... 36 Appendix E: Water Utility Debt Service Details ........................................................................................................ 37 Appendix G: Description of Water Utility Operational Activities ............................................................................. 39 Appendix H: Sample of Water Utility Outreach Communications ........................................................................... 40 ATTACHMENT C WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 2 | P a g e SECTION 1: DEFINITIONS AND ABBREVIATIONS BAWSCA: Bay Area Water Supply and Conservation Agency CCF: one hundred cubic feet, the standard unit of measurement for water delivered to water customers. Equal to roughly 748 gallons. CIP: Capital Improvement Program CPAU: City of Palo Alto Utilities Department O&M: Operations and Maintenance SFPUC: San Francisco Public Utilities Commission SFWD: San Francisco Water Department WSIP: the SFPUC’s Water System Improvement Program to seismically strengthen the transmission lines of the Hetch Hetchy regional water system. SECTION 2: INTRODUCTION This document presents a Financial Plan for the City’s Water Utility for the next eight years. This Financial Plan provides revenues to cover the costs of operating the utility safely over that time while adequately investing for the future. It also addresses the financial risks facing the utility over the short term and long term, and includes measures to mitigate and manage those risks. SECTION 3: EXECUTIVE SUMMARY AND RECOMMENDATIONS SECTION 3A: OVERVIEW OF FINANCIAL POSITION By FY 2020, costs for the Water Utility will increase 30% over FY 2015 levels, as shown in Table 1. Most of increase from FY 2015 to FY 2020 is related to the cost of water supplied by the San Francisco Public Utilities Commission (SFPUC), which is rising 50% in that time due to the issuance of long term debt to finance major seismic improvements to the Hetch Hetchy transmission system. The cost of replacing the water mains in the City’s water distribution system has also increased substantially from the low costs seen during the recent recession. Staff projects only inflationary increases to most other costs over the forecast period. Table 1: Expenses for FY 2014 to FY 2023 Expenses ($000) FY 2014 (actual) FY 2015 (est.) FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 Water Purchases 15,705 16,013 20,451 20,498 20,225 22,764 24,080 22,922 23,013 24,123 Operations 15,730 16,386 17,279 17,727 18,199 18,677 19,174 19,630 20,062 20,508 Capital Projects 8,336 8,554 8,724 9,089 9,099 9,388 9,666 9,951 10,245 10,548 TOTAL 39,771 41,478 46,193 46,903 49,430 52,136 53,801 53,170 53,977 55,249 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 3 | P a g e To cover these increases in costs, revenues (and therefore rates) need to increase over the next several years to balance costs and revenues, as shown in Table 2. This rate trajectory assumes that the drought continues through 2015 and that consumption does not return to its pre- drought levels. Because of reductions in consumption, customers who conserve will see lower bill increases than what is shown in Table 2. Projected average residential bill increases are shown in Appendix A (Water Utility Financial Forecast Detail). Table 2: Projected Water Rate Trajectory for FY 2016 to FY 2023 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 12% 8% 8% 8% 3% 1% 2% 3% The Water Utility has Rate Stabilization Reserves that can be used to spread these increases over several years. This Financial Plan projects that these reserves will be exhausted by the end of FY 2020. The utility also has a Capital Improvement Program (CIP) Reserve that can be used to offset one-time unanticipated capital costs. This Financial Plan assumes that the CIP Reserve will be used for unanticipated capital expenses or returned to the Operations Reserve by the end of FY 2017. At that point the Emergency Water Supply and Storage Project and the Water System Master Plan will have been completed, so capital costs will be known with more certainty. Table 3 shows the projected reserve transfers over the forecast period. Table 3: Transfers To/(From) Reserves for FY 2016 to FY 2023 ($000) Reserve FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 Capital Improvement - (4,000) - - - - - - Rate Stabilization (5,500) 0 (567) - (500) - - - Operations 5,500 4,000 567 - 500 - - - SECTION 3B: SUMMARY OF PROPOSED ACTIONS Staff proposes the following actions for the Water Utility in FY 2015: 1. Transfer $2 million from the CIP Reserve to the Operations Reserve in FY 2015 due to higher than projected expenses for the seismic strengthening of reservoirs and turnouts. See Section 4D (Proposed Reserve Transfers) for more details. Staff proposes the following actions for the Water Utility in FY 2016: 1. Increase rates as shown in Section 4A (Current and Proposed Rates). These changes are projected to increase the system average rate by roughly 12%. 2. Take the following measures with respect to the CIP Reserve (see Section 4C (Reserves Management Practices, Proposed Change) for more details): a. Amend the Reserves Management Practices to modify the purpose of the CIP Reserve to enable it to act as a cash flow and contingency reserve for capital investment projects. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 4 | P a g e b. Transfer all funds released from the Reappropriations Reserve at the beginning of FY 2016 to the CIP Reserve. c. Request Council approval to exceed the proposed maximum CIP Reserve guidelines through the end of FY 2017. 3. Transfer $5.5 million from the Rate Stabilization Reserve to the Operations Reserve. See Section 4D (Proposed Reserve Transfers) for more details. SECTION 4: DETAIL OF FY 2016 RATE AND RESERVES PROPOSALS SECTION 4A: CURRENT AND PROPOSED RATES The current rates were adopted July 1, 2013, when CPAU increased water rates by 7%. CPAU has five rate schedules: one for separately metered residents (W-1), one for commercial and master-metered multi-family residential customers (W-4), and specific schedules for irrigation- only services (W-7), services to fire sprinkler systems in buildings and private hydrants (W-3), and for service to fire hydrant rental meters used for construction (W-2). All customers pay a monthly service charge, based on the size of their inlet meter. This charge represents meter reading, billing, and other customer service costs, but also the cost of maintaining the capability to deliver a peak flow for that customer corresponding to their meter size. All customers are also charged for each CCF (one hundred cubic feet) of water used. Separately metered residential customers are charged on a tiered basis, with the first 0.2 CCF per day (6 CCF for a 30 day billing period) charged a base price per CCF, and all additional units charged a higher price per CCF. Commercial customers pay a uniform price for each CCF used, and a higher price for separately metered irrigation service. Table 4 shows the current and proposed monthly service charges for all rate schedules. Table 5 shows the consumption charges. The basis for calculating these charges is staff’s annual assessment of the water utility’s financial position, as well as the cost of service methodology from the 2012 Palo Alto Water Cost of Service & Rate Study by Raftelis Financial Consultants. Table 4: Current and Proposed Monthly Service Charge Meter Size Monthly Service Charge ($/month based on meter size) Change Current (7/1/13) Proposed (7/1/15) $/mo % 5/8” 14.67 $16.01 $1.34 9% 3/4” 19.51 $21.48 $1.97 10% 1” 29.18 $32.42 $3.24 11% 1 ½” 53.37 $59.77 $6.40 12% 2” 82.39 $92.60 $10.21 12% 3” 174.29 $196.54 $22.25 13% 4” 309.72 $349.71 $39.99 13% 6” 633.80 $716.24 $82.44 13% 8” 1,165.86 $1,318.01 $152.15 13% 10” 1,843.02 $2,083.89 $240.87 13% 12” 2,423.45 $2,740.37 $316.92 13% WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 5 | P a g e SECTION 4B: BILL IMPACT OF PROPOSED RATE CHANGES Table 7 shows the impact of the proposed July 1, 2015 rate changes on the median residential bill. This comparison assumes that customers do not decrease consumption. Historically, however, customers have looked for ways to conserve after their bills have increased, so not all customers will experience the same bill increase. The average increase is roughly 12%, but some customers with very low bills may see slightly higher increases due to slight changes in the composition of the utility’s costs and how that affects the first tier and fixed charges under the cost of service methodology. Table 6: Water Consumption Charges (Current and Proposed) Current Rates (7/1/13) Proposed Rates (7/1/15) Change $/CCF % W-1 (Residential) Volumetric Rates ($/CCF) Tier 1 Rates 4.99 5.70 $0.71 14% Tier 2 Rates 7.58 8.38 $0.80 11% W-2 (Construction) Volumetric Rates ($/CCF) Uniform Rate 6.15 6.97 $0.82 13% W-4 (Commercial) Volumetric Rates ($/CCF) Uniform Rate 6.15 6.97 $0.82 13% W-7 (Irrigation) Volumetric Rates ($/CCF) Uniform Rate 7.52 8.46 $0.94 13% Table 5: Current and Proposed Monthly Fire Service Charges Meter Size Monthly Fire Service Charge ($/month based on meter size) Change Current (7/1/13) Proposed (7/1/15) $/mo % 2” $3.03 $3.43 $0.40 13% 4” $18.78 $21.21 $2.43 13% 6” $54.55 $61.60 $7.05 13% 8” $116.24 $131.28 $15.04 13% 10” $209.03 $236.09 $27.06 13% 12” $337.65 $381.35 $43.70 13% WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 6 | P a g e Table 7: Impact of Proposed Water Rate Changes on Residential Bills Usage (CCF/month) Bill under Existing Rates Bill under Proposed Rates (7/1/15) Change $/mo. % 4 34.63 38.81 4.18 12% (Winter median) 7 52.19 58.59 6.40 12% (Annual median) 9 67.35 75.35 8.00 12% (Summer median) 14 105.25 117.24 11.99 11% 25 188.63 209.40 20.77 11% Table 8 shows the impact of the proposed July 1, 2015 rate changes on various representative commercial customer bills. As with residents, this comparison assumes that customers do not decrease consumption. Table 8: Impact of Proposed Water Rate Changes on Commercial Bills Usage (CCF/month) Bill under Current Rates Bill under Proposed Rates (7/1/15) Change $/mo. % Commercial (W-4) (5/8” meters) (Annual median) 12 88.47 99.65 11.18 13% (Annual average) 64 408.27 462.09 53.82 13% Irrigation (W-7) (1 ½” meters) (Winter median) 9 121 136 15 13% (Summer median) 37 332 373 41 12% (Winter average) 56 474 534 59 12% (Summer average) 199 1,550 1743 193 12% SECTION 4C: RESERVES MANAGEMENT PRACTICES, PROPOSED CHANGE Staff is proposing one change to the Water Utility Reserves Management Practices (Appendix C) in this Financial Plan. Staff recommends changing the CIP Reserve definition and management practices so that it becomes a cash flow and contingency reserve for CIP projects. Currently these purposes are served by a combination of the Operations and Reappropriations Reserves, while the CIP Reserve acts as a sinking fund to accumulate funds for large one-time future CIP expenditures (which are rare). The City is changing its budgeting practices starting with FY 2016, and will no longer reappropriate CIP budgets each year. Instead, CIP budgets for long-term or ongoing projects will be renewed each year through the annual budget process. This means that the funds in the Reappropriations Reserve ($10.4 million as of June 30, 2014) will be released after June 30, 2015. These funds acted as a cash flow reserve for CIP projects, and some or all of it should be retained for that purpose. Staff proposes to retain these funds in the CIP reserve, and the proposed changes to the Reserves Management Practices will enable CPAU to do that. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 7 | P a g e Staff proposes to initially set a minimum and maximum guideline for the CIP reserve that will enable it to hold similar amounts to what has typically been held in the Reappropriations Reserve. Staff then intends to review capital reserve management practices at other agencies and revisit these guideline levels. Initially, staff proposes a minimum guideline level of 12 months of CIP expenditures. CIP-related funds in the Commitments Reserve would be allowed to count toward that guideline. The CIP-related funds in the Commitments Reserve are equal to the total remaining balance of all CIP contracts currently in progress, and these funds should be taken into account when determining whether CIP cash flow and contingency reserves are adequate. The initial maximum guideline level would be 24 months of CIP expenditures, but the maximum guideline could be exceeded with Council approval. Figure 1 shows the Reappropriations Reserve level as of June 30, 2014, as well as the CIP portion of the Reserve for Commitments. The proposed minimum and maximum guidelines over the forecast period are also shown. The total funds held for CIP cash flow and contingencies exceed the maximum guidelines in the short term because of the $4 million already in the CIP reserve. Staff recommends holding that $4 million in the CIP Reserve until the end of FY 2017 for unanticipated CIP expenditures associated with seismic upgrades to various reservoirs. At that point, any funds remaining of that $4 million would be returned to the Operations Reserve. Figure 1: Capital Reserve WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 8 | P a g e SECTION 4D: PROPOSED RESERVE TRANSFERS In the FY 2015 Financial Plan several transfers between reserves were approved. Funds were transferred out of the Emergency Plant Replacement and Rate Stabilization Reserve into the newly-created CIP and Operations Reserves. These transfers were mainly related to setting up the new approved reserves structure. Now, in addition to these previously approved transfers, staff recommends an additional transfer for FY 2015. The final design for the seismic strengthening and recoating of some of the reservoirs identified some additional work that may need to be done at a cost of roughly $2 million. As a result, staff proposes a transfer of $2 million from the CIP Reserve, leaving it with $4 million remaining at the end of FY 2015. For FY 2016, staff proposes a $5.5 million transfer from the Rate Stabilization Reserve. This transfer is included in the financial projections in this Financial Plan. It will enable CPAU to maintain adequate Operations Reserve levels while moderating the pace of increase in water rates. In addition, staff is proposing transfers from the Reappropriations Reserve to the CIP Reserve as described in the previous section. The impact of these transfers on reserves levels can be seen in Figure 7 and Appendix A (Water Utility Financial Forecast Detail). SECTION 5: UTILITY OVERVIEW This section provides an overview of the utility and its operations. It is intended as general background information to help readers better understand the forecasts in Sections 6 and 7. SECTION 5A: WATER UTILITY HISTORY The Water Utility was established on May 9, 1896, two years after the city was incorporated. Voters of the 750 person community approved a $40,000 bond to buy local, private water companies who operated one or more shallow wells to serve the nearby residents. The city grew and the well system expanded until nine wells were in operation in 1932. Palo Alto began receiving water from the San Francisco Water Department (SFWD) in 1937 to supplement these sources. A 1950 engineering report noted, “the capricious alternation of well waters and the San Francisco Water Department water… has made satisfactory service to the average customer practically impossible”. By 1950, only eight wells were still in operation. Despite this, groundwater production increased in the 1950’s leading to lower groundwater tables and water quality concerns. In 1962, a survey of water softening costs to CPAU customers determined that CPAU should purchase 100% of its water supply needs from the SFWD. A 20-year contract was signed with San Francisco, and CPAU’s wells were placed in standby condition. The SFWD later became known as the SFPUC. Since 1962 (except for some very short periods) CPAU’s entire supply of potable water has come from the SFPUC. As the city grew, so did the number of mains in the water system. The system of mains expanded along with the town, while existing sections of the system continued to age. In the mid-1980s, the number of breaks in cast iron mains installed during the 1940s and earlier started to accelerate. In FY 1994, to combat deterioration of older sections of the system, an analysis of cost effective system improvements was performed and the rate of main WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 9 | P a g e replacement was increased from one mile per year to three. A plan to replace 75 miles of deficient mains within 25 years was begun. In 1999, a study of system reliability concluded that major upgrades were needed to the distribution system to provide adequate water supply during a natural disaster. This ultimately resulted in the $40 million Emergency Water Supply and Storage Project, still underway, which involved a new underground reservoir in El Camino Park, the siting and construction of several emergency supply wells, and the upgrade of several existing wells and the Mayfield pump station. At the same time that CPAU was evaluating the reliability of its own system, the SFPUC, in consultation with BAWSCA members, was evaluating the reliability of the Hetch Hetchy water system, which crosses two major fault lines between the Sierras and the Bay Area. That evaluation concluded that major upgrades to the system were required. This planning process culminated in the SFPUC’s $4.6 billion Water System Improvement Project (WSIP), which is ongoing. SECTION 5B: CUSTOMER BASE CPAU’s Water Utility provides water service to the residents and businesses of Palo Alto, plus a handful of residential customers not in Palo Alto (Los Altos Hills, primarily). Nearly 20,300 customers are connected to the water system, approximately 16,500 (81%) of which are separately metered residential customers and 3,800 (19%) of which are commercial, master- metered residential, irrigation and fire service customers. Customers use water for drinking, cooking, bathing, cleaning, irrigation, and other commercial use. Judging from seasonal consumption patterns, between 35% and 50% of Palo Alto’s water is used for irrigation, and that consumption is heavily weather dependent. It also varies significantly by season. As a result of these two factors, there is significant variability in the amount of water that is demanded from the system month to month and year to year. SECTION 5C: DISTRIBUTION SYSTEM To deliver water to its customers, the utility owns roughly 233 miles of mains (which transport the water from the SFPUC meters at the city’s borders to the customer’s service laterals and meters), eight wells (to be used in emergencies), five water storage reservoirs (also for emergency purposes) and several tanks used to moderate pressure and deal with peaks in flow and demand (due to fire suppression, heavy usage times, etc.). These represent the vast majority of the infrastructure used to distribute water in Palo Alto. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 10 | P a g e Figure 2: Cost Structure (FY 2014) Figure 3: Revenue Structure (FY 2014) SECTION 5D: COST STRUCTURE AND REVENUE SOURCES As shown in Figure 2, water purchase costs accounted for roughly 40% of the Water Utility’s costs in FY 2014. Operational costs also represented roughly 40%, and capital investment was responsible for the remaining 21%. Water purchase costs are projected to rise to roughly 46% of costs by FY 2020. The Water Utility receives 91% of its revenue from sales of water and the remainder from capacity and connection fees, interest on reserves, and other sources. As rates increase over the next several years, the percentage of revenue from sales of water is expected to increase as well. Appendix A (Water Utility Financial Forecast Detail) shows more detail on the utility’s cost and revenue structures. Roughly 15% of the utility’s revenues come from fixed service charges, though most of its costs are fixed. This is typical for California water utilities, and conforms to the Best Management Practices (BMPs) of the California Urban Water Conservation Council (CUWCC), a statewide conservation council of environmental groups, state agencies, and water utilities to which the City is a signatory. One of CUWCC’s BMPs is that a utility’s revenue from fixed service charges constitute at most 30% of the utility’s total revenue from all charges1. SECTION 5E: RESERVES STRUCTURE CPAU maintains six reserves for its Water Utility to manage various types of contingencies. These are summarized below, but see Appendix C (Water Utility Reserves Management Practices) for more detailed definitions and guidelines for reserve management: 1 See http://www.cuwcc.org/Resources/Memorandum-of-Understanding/Exhibit-1-BMP- Definitions-Schedules-and-Requirements/BMP-1-Utility-Operations-Programs WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 11 | P a g e  Reserve for Commitments: A reserve equal to the utility’s outstanding contract liabilities for the current fiscal year. Most City funds, including the General Fund, have a Commitments Reserve.  Reserve for Reappropriations: A reserve for funds dedicated to projects reappropriated by the City Council, nearly all of which are capital projects. Most City funds, including the General Fund, have a Reappropriations Reserve. This is currently an important reserve for all utility funds, but changes in budgeting practices will change that in future years, as described in Section 4C (Reserves Management Practices, Proposed Change).  Capital Improvement Program (CIP) Reserve: The CIP reserve can be used to accumulate funds for future expenditure on CIP projects and is anticipated to be empty unless a major one-time CIP expenditure is expected in future years. This Financial Plan proposes adding an additional purpose, making it a contingency reserve for the CIP. This would change the way the reserve is managed, as described in Section 4C (Reserves Management Practices, Proposed Change). This type of reserve is used in other utility funds (Electric, Gas, and Wastewater Collection) as well.  Rate Stabilization Reserve: This reserve is intended to be empty unless one or more large rate increases are anticipated in the forecast period. In that case, funds can be accumulated to spread the impact of those future rate increases across multiple years. This type of reserve is used in other utility funds (Electric, Gas, and Wastewater Collection) as well.  Operations Reserve: This is the primary contingency reserve for the Water Utility, and is used to manage yearly variances from budget for operational water supply costs. This type of reserve is used in other utility funds (Electric, Gas, and Wastewater Collection) as well.  Unassigned Reserve: This reserve is for any funds not assigned to the other reserves and is normally empty. SECTION 5F: COMPETITIVENESS Table 8 shows the current water bills for residential customers compared to what they would be under surrounding communities’ rate schedules. CPAU has the highest monthly bills of the group, although bills for smaller water users are less than in some surrounding communities. Table 9: Residential Monthly Water Bill Comparison Residential monthly bill comparison ($/month) * As of February 1, 2015 Usage (CCF/month) Palo Alto Menlo Park Mountain View Hayward Redwood City Santa Clara 4 34.63 35.38 27.56 24.65 40.10 15.20 (Winter median) 7 52.19 51.10 42.74 41.49 52.43 26.60 (Annual median) 9 67.35 61.58 52.86 52.71 61.27 34.20 (Summer median) 14 105.25 89.01 78.16 82.65 87.59 53.20 25 188.63 150.02 164.22 158.14 167.12 95.00 * All comparisons using 5/8” meter size WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 12 | P a g e Table 9 shows the annual average monthly water bill for commercial customers for various water usage levels. Redwood City is notable in that their irrigation rates are set on a budget basis, and as such each parcel has a unique baseline value. For purposes of this comparison, the budget was assumed to be equal to the usage amount. SECTION 6: UTILITY FINANCIAL PROJECTIONS SECTION 6A: LOAD FORECAST Figure 4 shows 40 years of water consumption history. Average water use has trended downward over time even as Palo Alto’s population has grown. Significant water use reductions over the 40-year history were in response to requests to reduce water use in the 1976-77 and 1988-92 drought periods. During these periods, customers invested in efficient equipment and modified behavior to achieve the water reduction goals. More recently, water sales decreased substantially after the 2007-2009 recession and have not increased since, despite the fact that economic activity in Palo Alto and the Bay Area has revived. The factors driving this are not clear, but may include an increased awareness of the need for water conservation since precipitation has been low for five of the seven years since 2007. Water use is down by similar amounts among both commercial and residential customers. Both summertime use, which includes irrigation, and wintertime use, which includes far less irrigation, have decreased for all customer classes. Table 10: Commercial Monthly Water Bill Comparison Commercial/Multi-Family and Irrigation bill comparison ($/month) As of February 1, 2015 Usage (CCF/month) Palo Alto Menlo Park Mountain View Hayward Redwood City Santa Clara Commercial (W-4) (5/8” meters) (Annual median) 12 88.47 83.34 71.82 72.00 81.82 45.60 (Annual average) 64 408.27 359.77 334.94 371.00 484.96 243.20 Irrigation (W-7) (1 ½” meters) (Winter median) 9 121 146 90 65 186 34 (Summer median) 37 332 294 232 226 391 141 (Winter average) 56 474 395 328 335 540 213 (Summer average) 199 1,550 1,156 1,051 1,158 1,666 756 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 13 | P a g e Figure 5 shows the forecast of water consumption through FY 2023. The forecast assumes that current trends continue and sales through the forecast period decline slightly. This represents a significant change from the prior year forecasts. Since the 2007-2009 recession, staff has forecasted that water sales would grow as economic activity picked up, but that has not occurred. Palo Alto is currently experiencing drought conditions with 10% voluntary water use restrictions in effect. The current forecast assumes current conditions continue through 2015, with the drought ending in spring of 2016. It also assumes consumption only returns to 50% of its pre- drought levels, which is consistent with patterns seen in prior droughts. It is highly unlikely the state will exit the drought in 2015 given precipitation to date, but for informational purposes Figure 5 shows the load forecast if the drought ends in 2015 and consumption returns to normal. Figure 4: Historical Water Consumption WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 14 | P a g e Figure 5: Forecasted Water Consumption SECTION 6B: FY 2009 TO FY 2014 COST AND REVENUE TRENDS The annual expenses for the water utility rose substantially between 2009 and 2014, though the increase is difficult to discern from Figure 6 and the tables in Appendix A (Water Utility Financial Forecast Detail) due a variety of major budget adjustments and transfers that took place during that time. These adjustments and transfers were mainly related to the Emergency Water Supply and Storage Project, a debt-financed project costing over $40 million. The project involved seismically strengthening reservoirs, rehabilitating the five existing wells, drilling three new wells, building a new reservoir at El Camino Park, and upgrading pumping stations. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 15 | P a g e Excluding adjustments and transfers, the normal annual expenses for FY 2009 would have been roughly $29 million. That includes $8.4 million for water purchases, $15 million for operational expenses and debt service, and $5.5 million for capital investment. In FY 2014 normal year annual expenses were $39 million. This was a 35% increase, or 6% per year on average from FY 2009 to FY 2014. The increases were primarily related to water purchases and capital investment. Water purchase costs increased from $8.4 million in FY 2009 to $15.7 million in FY 2014, an 87% increase. Average annual capital investment increased from $5.5 million to $7.5 million, primarily due to an increase in water main replacement costs. The reasons for both increases are discussed in more detail in Sections 7C (Capital Improvement Program) and 7A (Water Purchase Costs). SECTION 6C: FY 2014 RESULTS In spring of 2013, when proposing rate adjustments to be effective on July 1, 2013, staff forecasted an $810,000 deficit for FY 2014. Results were better than forecasted, a $3.3 million surplus. Sales revenues were higher than forecasted due to dry weather (Palo Altans were not asked to reduce consumption until February 2014, late in the fiscal year). In addition, the SFPUC wholesale water rate was 9% lower than forecasted, which resulted in savings despite the higher water consumption. Revenues from connection and capacity fees were high, and there were savings in operational budgets. These savings were partially offset by increased capital Figure 6: Water Utility Expenses, Revenues, and Rate Changes: Actual Costs through FY 2014 and Projections through FY 2023 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 16 | P a g e investment costs associated with water main replacement. Table 11 summarizes the variances from forecast. Table 11: FY 2014, Actual Results vs. 2013 Forecast Net Cost/ (Benefit) Type of change Savings in Operations budgets ($1,576,000) Cost savings Sales volumes were 5% higher than forecasted ($2,227,000) Revenue increase SFPUC rate was 9% lower than projected (partially offset by purchase volumes that were 5% higher) ($648,000) Cost savings Other revenues (interest income, capacity fees) were higher than forecasted ($1,590,000) Revenue increase Transfers out were lower than forecasted ($1,219,000) Cost savings Capital project costs higher than projected $3,135,000 Cost increase Net Cost / (Benefit) of Variances ($4,125,000) SECTION 6D: FY 2015 PROJECTIONS In spring of 2014, when preparing the financial forecast, staff forecasted a $3.1 million deficit for FY 2015. Staff’s current forecast is for a deficit of about $3.7 million. In 2014, staff projected lower revenues for FY 2015 due to the drought, but revenues are now projected to be even lower. In addition, the SFPUC wholesale water rate was 5% lower than forecasted, which resulted in additional savings. And although staff projected higher revenues from connection and capacity fees, these have been even higher than staff’s projections. Lastly, there were savings in operational budgets. These savings will be offset by increased capital investment costs associated with seismic strengthening and re-coating of the reservoirs. Table 12 summarizes the changes from last year’s forecast. Table 12: FY 2015 Change in Projected Results, 2014 Forecast vs 2015 Forecast Net Cost/ (Benefit) Type of change Savings in Operations budgets ($925,000) Cost savings SFPUC rate 5% lower than projected ($1,170,000) Cost savings Higher misc. revenues (interest income, fees) ($450,000) Revenue increase lower sales revenue $260,000 Revenue decrease Capital project costs higher than projected $2,406,000 Cost increase Other changes in costs/revenue $485,000 Various Net Cost / (Benefit) of Variances $606,000 SECTION 6E: FY 2016 – FY 2023 PROJECTIONS As can be seen in Figure 6 above, costs for the Water Utility are projected to increase by $5.5 million (14%) in FY 2016, then another $2-3 million (6%) in both FY 2019 and FY 2020, but at WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 17 | P a g e only 1-3% per year in subsequent years. As discussed earlier, water supply costs are the main reason for the cost increases. Water supply costs are projected to increase by 30% in FY 2016 and 9% per year on average in FY 2019 and FY 2020. Operations costs will increase by $1 million in FY 2016 for emergency generator leasing and maintenance, but will otherwise roughly match inflation through the forecast period. Capital investment costs are also expected to increase at only an inflationary rate, though there is still uncertainty with regard to the utility’s future costs for main replacement. See Section 7 (Details and Assumptions) for more detail on the costs that make up these projections, as well as the various assumptions underlying the projections. Revenues will have to increase at more than 8% per year on average through FY 2019 to keep up with these cost increases, even with the use of rate stabilization reserves to spread the increases over multiple years. Costs have already increased substantially over the last few years, and revenues have not kept pace. Sales revenues were adequate in FY 2014 due to lower than average CIP expenditures in that year, but starting in FY 2015 the utility will begin to see deficits. To close this gap, revenues need to increase by 12% in FY 2016, then 8% per year through FY 2019, then increase at a slower pace after that. To moderate the pace of increase in the water rates, the utility’s Rate Stabilization Reserve will be drawn down over that period, with most of it being used in FY 2016. Customers who reduce consumption over the forecast period will see their bills increase at a slower rate, and as more customers are added to the utility’s customer base, those customers will share in paying for the utility’s fixed costs. The combination of these factors means that the average residential bill is projected to increase at a slightly slower pace than the rates, or about 7% to 9% per year, assuming some growth in the customer base and decreases in the average amount of water each customer uses. Of course, results will differ for each individual customer depending on their water use patterns and whether they conserve. Reserves trends based on these revenue projections are shown in Figure 7, below. The Rate Stabilization Reserve is projected to be empty by the end of FY 2020, and the CIP Reserve is projected to decrease by $4 million by the end of FY 2017. Assuming these increases in revenue, the utility’s reserves will remain adequate through the forecast period. The Operations Reserve, the utility’s main contingency reserve, will remain comfortably above minimum levels and will be adequate to meet all identified risks, as discussed in Section 6F (Risk Assessment and Reserves Adequacy). These projections assume that drought restrictions end in early 2016, and that the request for water usage reductions remain at 10%. If the drought worsens or continues longer than projected, a drought surcharge may need to be developed and put in place. The forecast also assumes that water main replacement project costs do not increase faster than inflation. This is a major uncertainty, so staff has included a forecast in Section 6G (Alternate Scenario) involving an alternate scenario with higher main replacement costs. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 18 | P a g e SECTION 6F: RISK ASSESSMENT AND RESERVES ADEQUACY The Water Utility currently has one contingency reserve, the Operations Reserve, and this Financial Plan maintains reserves within the approved reserve maximum and minimum guidelines throughout the forecast period, as shown in Figure 8. Reserve levels also exceed the short term risk assessment for the utility. Table 13 summarizes the risk assessment calculation for the Water Utility through FY 2020. The same methodology is used for FY 2021 through FY 2023 as well. The risk assessment includes the revenue shortfall that could accrue due to: 1. Lower than forecasted sales revenue; and 2. An increase of 10% of planned system improvement CIP expenditures for the budget year. Figure 7: Water Utility Reserves: Actual Reserve Levels through FY 2014 and Projections through FY 2023 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 19 | P a g e Table 13: Water Risk Assessment ($000) FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Total non-commodity revenue $16,789 $20,131 $22,547 $22,998 $22,829 Max. revenue variance, previous ten years 13% 13% 13% 13% 13% Risk of revenue loss $1,659 $1,989 $2,228 $2,272 $2,256 CIP Budget $8,724 $9,089 $9,099 $9,388 $9,666 CIP Contingency @10% $872 $909 $910 $939 $967 Total Risk Assessment value $2,531 $2,898 $3,138 $3,211 $3,222 This Financial Plan includes a proposal to make the CIP Reserve a contingency reserve as well. See Section 4C (Reserves Management Practices, Proposed Change) for more details. SECTION 6G: ALTERNATE SCENARIO Staff created an additional scenario in which water main replacement budgets are 50% higher than the base forecast. As described in Section 7C (Capital Improvement Program), prices for the most recent water main replacement projects have been nearly 50% higher than previous projects. The current forecast assumes that these prices have been temporary spikes due to the Figure 8: Operations Reserve Adequacy WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 20 | P a g e economy picking up, but that may not be the case. The “High CIP” scenario assumes that CPAU continues its current pace of water main replacement and prices remain at these higher levels. Figure 9 shows the rate increases under the high CIP scenario as compared to the base case (inflationary increases in CIP budgets). The high CIP scenario has a greater impact on rates than an extended drought because it involves higher ongoing costs rather than a short-term revenue loss. If this scenario becomes reality, it may be possible to phase in the increase in CIP budgets over several years to defer the rate impact into later years. CPAU is developing a Water System Master Plan, which is expected to be completed in early 2015. It will give CPAU the information it needs to determine the feasibility of these types of strategies. See Section 7C (Capital Improvement Program) for more discussion of CIP costs. SECTION 6H: LONG-TERM OUTLOOK CPAU has put its Water Utility on strong footing by investing in its distribution system infrastructure and emergency water facilities over the last 20 years, so the next 20 to 40 years after FY 2020 may involve only inflationary cost increases for the utility. The Water System Master Plan, expected to be completed in May 2015, will give CPAU a better picture of the long-term outlook for its infrastructure and will result in a plan for an appropriate schedule for Figure 9: Rate Increases for High CIP Scenario WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 21 | P a g e infrastructure replacement and upgrades. In addition, CPAU’s water supplier, the SFPUC, has replaced and seismically strengthened its water transmission infrastructure, which will be a benefit to Palo Alto and all Hetch Hetchy customers over the long term. The opportunities for CPAU’s Water Utility over the long term may be in alternative water supplies such as recycled water, groundwater, and water from the Santa Clara Valley Water District. These alternatives have been analyzed in the past, and will be analyzed again in an upcoming update to the Water Integrated Resource Plan. Some of these alternatives may provide cost savings or increased drought protection. Climate change may begin to present challenges for the Water Utility over the next 20 to 40 years. Water consumption patterns may change. Consumption could increase due to drier weather or decrease as customers become even more focused on water conservation. Droughts may become more frequent. The risk of wildfire in the foothills could increase, possibly threatening utility infrastructure or placing greater demands on it. Sea level rise could result in greater exposure of utility infrastructure to saltwater intrusion or the need to protect infrastructure from inundation, possibly resulting in higher maintenance and replacement costs. It could also affect the groundwater aquifer that the utility relies on in emergencies. Any of these could result in increases to the costs of operating the Water Utility. As part of the Sustainability/Climate Action Plan, CPAU is currently working on a Climate Change Adaptation Roadmap that will begin to assess some of these risks. SECTION 7: DETAILS AND ASSUMPTIONS SECTION 7A: WATER PURCHASE COSTS CPAU purchases all of the potable water for its Water Utility from the SFPUC, which owns and operates the Hetch Hetchy system. CPAU is one of several agencies that purchase water from the SFPUC, all of whom are members of the Bay Area Water Supply and Conservation Agency (BAWSCA). Palo Altans use roughly 7% of the water delivered by the SFPUC to BAWSCA member agencies. The Hetch Hetchy system begins with a system of reservoirs and tunnels in the high Sierra in Yosemite County and is transported by a gravity-fed pipeline to the Bay Area. Currently, the SFPUC is in the midst of a $4.6 billion bond-financed capital improvement program (the Water System Improvement Program, or WSIP) to seismically retrofit the facilities that transport water to the Bay Area. This is resulting in large increases in the annual debt service costs assigned to wholesale customers like Palo Alto. The wholesale customer debt service share of the WSIP is increasing from $53 million in FY 2010 to over $200 million in FY 2020. As a result, the SFPUC’s wholesale water rate has already increased from $1.43 per CCF in FY 2009 to $2.93 per CCF in FY 2015, and is forecasted to increase to $4.50 per CCF by FY 2020. Figure 10 shows the SFPUC’s actual wholesale water rate since FY 2009 and a projection through FY 2023. The SFPUC’s water rate projections show rates flattening out in FY 2020 after all of the debt for the WSIP has been issued. Some other parts of SFPUC’s system not included in the WSIP also may need rehabilitation. Some of these projects are already included in the SFPUC’s rate projections, but the SFPUC is planning to do condition assessments of other “up-country” WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 22 | P a g e facilities, located in the Sierras in the coming years. If the these assessments identify other facilities that need replacement, it may result in additional rate increases beyond FY 2020 as new debt is issued to finance the projects. As shown in Figure 10, this year’s projection of SFPUC wholesale rates has increased from the previous year’s projection. The current projection assumes that drought restrictions continue through 2015, ending in the spring of 2016. The SFPUC needed to increase its rates more than anticipated due to lower consumption during 2014 and 2015 due to the drought, but wholesale rates are not projected to decrease much (if at all) after the drought ends. Instead, underlying costs will have increased enough by then that even if consumption increases after the drought, the rates are not likely to decrease much. The current wholesale water rate projection assumes higher rates in the long term than were assumed in last year’s projections. Consumption is unlikely to return to pre-drought levels even after the drought ends, and the SFPUC will likely adopt higher rates to recover its costs, which are mostly fixed. Figure 10: Historical and Projected SFPUC Wholesale Water Rate SECTION 7B: OPERATIONS CPAU’s Water Utility operations include the following activities:  Administration, a category that includes charges allocated to the Water Utility for administrative services provided by the General Fund and for Utilities Department WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 23 | P a g e administration, as well as debt service and other transfers. Additional detail on Water Utility debt service is provided in Section 7D (Debt Service)  Customer Service  Engineering work for maintenance activities (as opposed to capital activities)  Operations and Maintenance of the distribution system; and  Resource Management Appendix F (Description of Water Utility Operational Activities) includes detailed descriptions of the work associated with each of these activities. From FY 2009 to FY 2014 Operations costs (excluding debt service, rent, and transfers) increased 5% per year on average (see Figure 11). The increases were driven by allocated charges, which increased by 8% per year on average and increases in other Operations costs, which increased by roughly 4% per year. Debt service costs increased by $2.4 million per year as a result of a bond issued to finance the Emergency Water Supply and Storage Project. Transfers have varied from year to year, but are expected to remain relatively low and stable through the forecast period. In FY 2016 Operations costs are projected to increase by $1 million for a capital lease of emergency generators for various wells and pump stations. This is a new ongoing cost. Aside from that, only inflationary increases are projected for Operations costs. Underlying these projections are assumptions for salary and benefit costs, consumer price index, and other cost projections that match the City’s long-range financial forecast. Figure 11: Historical and Projected Operational Costs WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 24 | P a g e SECTION 7C: CAPITAL IMPROVEMENT PROGRAM (CIP) The Water Utility’s CIP consists of the following types of projects:  Customer connections, which represents the cost when the Water Utility installs new services or upgrades existing services at a customer’s request in response to development or redevelopment. CPAU charges a fee to these customers to cover the cost of these projects.  Ongoing projects, which represent the cost of replacing aging and under-recording meters and degraded boxes and covers, minor replacements of various types of distribution system equipment, and the cost of capitalized tools and equipment.  One time projects, or large, non-recurring replacement of system assets (such as reservoir rehabilitation)  Water main replacement, which represents the ongoing replacement of aging water mains, and sometimes the services associated with those mains. Table 14 shows the FY 2015 adopted budget, with actual spending and remaining budget as of December 31, 2014. Also included is the five year CIP spending plan, although these figures are preliminary pending budget discussions starting in May. The ‘committed’ column represents funds committed to contracts for which work has not yet been completed or invoices paid. Table 14: Budgeted Water Utility CIP Spending ($000) *Includes unspent funds from previous years carried forward or reappropriated into the current fiscal year **Equal to Reserve for Reappropriations + Reserve for Commitments. The water main replacement program funds the replacement of deteriorating water mains. The water system consists of over 236 miles of mains, approximately 2000 fire hydrants, and over 20,000 metered service connections spanning 9 pressure zones over a 26 square mile service area. CPAU utilizes an asset management database in conjunction with hydraulic modeling software to prioritize capital improvements. Mains are selected by researching the maintenance history of the system and identifying those that are undersized, corroded, and subject to recurring breaks. CPAU uses a scoring system based on criticality in order to prioritize which mains to replace first, and coordinates with the Public Works street maintenance program to avoid cutting into newly repaved streets. CPAU replaces approximately 3 miles of main per year, or 1.3% of the system. Costs for the water main replacement program are increasing for a variety of reasons: WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 25 | P a g e  Fire Code regulations now mandate fire sprinklers for new residential units. To accommodate increased fire flows, new main replacement projects require larger diameter pipe.  CPAU has switched to high-density polyethylene (HDPE) for its mains. Installation costs for this material are slightly higher, though lifecycle costs are lower, and the material performs better. Joints in distribution mains are the most likely place for failure, and sections of HDPE pipe can be fused together rather than connected with fittings. In the long run, this will reduce losses and maintenance costs.  To take full advantage of HDPE’s fusibility, CPAU is now replacing the services along with the water mains with new HDPE services. In the past, the existing services were reconnected, regardless of the material. This new practice costs more in the short run, but will provide long term benefits.  Lastly, as the economy begins to recover, costs have begun to escalate. These factors have created some uncertainty in future water main replacement costs. If the cost of water main replacement continues at its current levels, water main replacement budgets will need to be increased by $1M to $2M per year to keep up the current pace of main replacement. However, CPAU is nearing the end of a long term water main replacement program initiated in 1993 to replace the oldest and most degraded parts of the system. Roughly 25% of the system has been replaced, and the rate of water leaks has decreased 50%. This makes it a good time to re-evaluate the program. CPAU initiated a master planning process in FY 2015 to evaluate the current state of the distribution system and determine the necessary rate of main replacement in future years. Currently the utility replaces about 1.3% of the system each year, which is an 80-year replacement cycle. The master planning process may reveal a need for a higher main replacement rate, or may reveal that pipes are currently in good condition and a lower rate of replacement is required. Results are expected in May 2015. If this study determines that a lower rate of main replacement is acceptable, increases to water main replacement project budgets may not be necessary. Likewise, if the per-mile costs of main replacement come down, that would also reduce or eliminate the need to increase main replacement budgets. A combination of reduced costs and a reduced rate of main replacement could even allow CPAU to reduce those budgets. However, if per-mile main replacement costs stay at their current levels and the study reveals the need to maintain the same rate of main replacement (or a higher rate), CPAU’s CIP costs would rise. The implications for ratepayers of that scenario are analyzed in Section 6G (Alternate Scenario). One project not included in this forecast is the seismic strengthening of a large water transmission line in the foothills. Staff has engaged a consultant to investigate alternatives for this project. The consultant is analyzing an alternative that involves installing a valve and hose system that could be used to bypass breaks in the line while they are repaired after an earthquake. This is a relatively low cost alternative that would not substantially affect the financial forecast. The study is not finalized yet, however, and if it is determined that the entire pipeline needs to be replaced, it could cost between $15 million and $20 million, which would likely require bond financing and would substantially affect the financial forecast. The final report with recommendations is expected to be available in May 2015. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 26 | P a g e Ongoing Projects and Customer Connections are projected to cost approximately $1.9 million in FY 2016 and increase by 3.5% per year through the end of the forecast period. Actual expenses for these projects fluctuate annually depending on how many defective meters are discovered and replaced during routine maintenance, as well as how much development and redevelopment is going on that prompts the replacement or upgrade of water services. It is worth noting that property owners pay a fee for water service replacement or expansion during redevelopment, so when the number of projects go up (meaning higher costs for this activity), so does fee revenue. Aside from customer connections, the CIP plan for FY 2015 to FY 2019 is funded by utility rates and capacity fees. The details of the plan are shown in Appendix B (Water Utility Capital Improvement Program (CIP) Detail). SECTION 7D: DEBT SERVICE The Water Utility’s annual debt service is roughly $3.2 million per year. This is related to two bond issuances, one requiring payments through 2026, the other through 2035. The first issuance, the 2011 Utility Revenue Refunding Bond, Series A, was a joint issuance between the Water and Gas Utilities refinancing the 2002 Utility Revenue Bonds, Series A, which was issued to finance various capital improvements for both systems. The second, larger issuance is the 2009 Water Revenue Bond, Series A (Direct Payment Build America bond) used to finance construction of the Emergency Water Supply and Storage project (the El Camino Reservoir, new wells, rehabilitation of existing wells and tanks, etc.) CPAU is in compliance with all covenants on both bonds. Additional detail is provided in Appendix E (Water Utility Debt Service Details). SECTION 7E: OTHER REVENUES The Water Utility receives most of its revenues from sales of water, but about 9% comes from other sources. The largest revenue source is connection and capacity fees, which in FY 2014 represented 52% of revenue from sources other than water sales. The next largest revenue source in that category was interest on reserves (26%), followed by the interest subsidy from the Federal government related to the utility’s 2009 Build America Bond issuance (14%), with the remainder consisting of a variety of miscellaneous charges and transfers. Revenues from connection and capacity fees have more than doubled since FY 2009. Connection fees are charged to new developments that need new or replacement service connections, while capacity fees are charged to development that put additional demands on the water distribution system. Revenue from these sources decreased slightly during the recession, but has increased substantially since then. Staff is forecasting lower revenue from these sources in subsequent years, but has also proposed increases in connection fees that, if adopted in early 2015, are expected to offset these reductions to some extent. Other revenue sources are projected to stay stable through the forecast period, though interest income always fluctuates depending on changes in interest rates. Some uncertainty also exists related to the Federal government’s commitment to continuing to pay the interest subsidy on the Build America Bonds. See Appendix E (Water Utility Debt Service Details) for more information. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 27 | P a g e SECTION 7F: SALES REVENUES Sales revenue projections are based on the load forecast in Section 6A (Load Forecast) and the projected rate changes shown in Figure 6. Except where stated otherwise, these load forecasts are based on normal precipitation. Precipitation can vary substantially, however, even in non- drought years, and this can affect revenues substantially. In dry years customers use more water, increasing revenues, and in wet years they use less. These variations happen in the winter, since summers have virtually no local precipitation regardless of whether it is a dry or wet year. The variations are most likely related to winter irrigation demand. SECTION 8: COMMUNICATIONS PLAN In FY 2016, communications will focus on water utility rate increases, including the reasons why and how rates may change contingent upon continued drought conditions. Rates communications will include a substantial update to information on a webpage dedicated to Utilities rates, “breaking news” on the Utility home webpage, discussion in the Proposition 218 rate adjustment notice, bill inserts, print ads, videos for web and television, social media posts and frequent educational updates to internal and external stakeholders (customer service, marketing, City Manager’s Office, UAC, City Council, business and residential customers). Other communications vehicles will include financial plans, presentations to UAC, Finance Committee, City Council and any media coverage as a result of the rate increases. CPAU will continue its outreach about drought conditions and importance of water use efficiency, tying in the message that although rates are increasing, efficient usage should mean that a customer should not see a significant increase in water utility costs on their bills. Water conservation outreach will include bill inserts, web updates, email blasts, videos for the web and television, presentations to customer groups and the use of social media. To keep customers apprised of the status and accomplishments of CIP projects, a network of project web pages are maintained. Traffic is driven to the website via ads in publications, newspaper inserts, and through the comprehensive portfolio of outreach strategies as outlined above. Safety topics are also emphasized year-round. For all utility outreach, while print materials and website pages still feature prominently, CPAU is placing more emphasis on digital advertising content, direct mail, community safety/emergency preparation events and presentations. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 28 | P a g e APPENDICES Appendix A: Water Utility Financial Forecast Detail Appendix B: Water Utility Capital Improvement Program (CIP) Detail Appendix C: Water Utility Reserves Management Practices Appendix D: Rate Design Appendix E: Water Utility Debt Service Details Appendix F: Description of Water Utility Operational Activities Appendix G: Sample of Water Utility Outreach Communications APPENDIX A: WATER UTILITY FINANCIAL FORECAST DETAIL 1 FISCAL YEAR FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 2 3 WATER SUPPLY 4 Purchases 5,669,518 5,362,359 5,416,220 5,538,305 5,532,947 5,507,153 4,725,136 4,773,600 4,887,917 4,810,714 4,735,760 4,701,084 4,680,394 4,651,320 4,616,646 5 Sales 5,395,080 4,954,950 4,992,473 5,062,873 5,097,392 5,047,148 4,344,946 4,389,511 4,494,630 4,423,638 4,354,716 4,322,829 4,303,804 4,277,070 4,245,185 6 7 BILL AND RATE CHANGES 8 Variable Charge (Supply)15%38%11%-16%20%31%-2%0%16%7%-5%1%6% 9 Variable Charge (Distribution)-7%-12%17%30%-12%0%23%14%4%0%6%3%1% 10 Service Charge (Distribution)-3%72%75%9%0%0%0%12%2%0%4%2%0% 11 Change in System Average Rate 0%12%22%8%0%12%8%8%8%3%1%2%3% 12 Change in Average Residential Bill -1%12%21%7%-1%9%7%6%6%2%1%1%2% 13 14 STARTING RESERVES 15 Reappropriations (Non-CIP)- - 54,000 20,000 - - - - - - - - - - - 16 Commitments (Non-CIP)267,323 98,000 40,000 765,000 714,000 2,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 17 Restricted for Debt Service 780,000 780,000 3,348,000 3,348,000 3,225,000 3,225,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 18 Emergency Plant Replacement 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 - - - - - - - - 19 Capital Reserve - - - - - - - 4,000,000 14,847,000 10,847,000 10,847,000 10,847,000 10,847,000 10,847,000 10,847,000 20 Rate Stabilization Reserve 14,089,000 5,400,000 17,037,000 10,639,000 7,996,000 17,272,000 20,133,000 6,567,000 1,067,000 1,067,000 500,000 500,000 - - - 21 Operations Reserve - - - - - - - 6,825,996 7,388,745 9,587,610 10,996,799 11,491,182 11,522,648 11,904,886 12,374,300 22 Unassigned - - - - - - - - - - - - - - - 23 TOTAL STARTING RESERVES 16,136,323 7,278,000 21,479,000 15,772,000 12,935,000 21,499,000 24,811,000 21,070,996 26,980,745 25,179,610 26,021,799 26,516,182 26,047,648 26,429,886 26,899,300 24 25 REVENUES 26 Net Sales 26,640,717 25,839,375 26,133,998 30,673,882 36,647,924 39,008,671 34,066,218 38,321,464 42,263,580 45,061,690 47,965,975 49,037,955 49,414,313 50,256,219 51,432,726 27 Other Revenues and Transfers In 2,833,016 12,104,925 2,812,063 5,892,133 6,811,461 4,074,511 3,146,219 3,195,685 3,249,006 3,303,323 3,358,265 3,413,741 3,471,338 3,533,115 3,598,411 28 TOTAL REVENUES 29,473,733 37,944,300 28,946,061 36,566,015 43,459,385 43,083,182 37,212,437 41,517,150 45,512,586 48,365,013 51,324,240 52,451,696 52,885,651 53,789,333 55,031,137 29 30 EXPENSES 31 Water Purchases 8,443,057 9,061,245 10,677,914 14,889,399 16,605,351 15,705,288 16,012,748 20,450,988 20,497,789 20,224,895 22,764,353 24,080,279 22,921,818 23,012,781 24,123,189 32 Operating Expenses 33 Administration 34 Allocated Charges 1,629,800 1,580,604 1,798,630 2,003,116 2,422,880 2,374,411 2,082,585 2,134,799 2,188,511 2,243,583 2,300,029 2,357,900 2,417,009 2,477,469 2,539,450 35 Rent 1,919,052 2,107,405 2,122,405 2,156,887 1,911,963 2,192,454 2,249,457 2,316,941 2,386,449 2,458,042 2,531,784 2,607,737 2,685,969 2,766,548 2,849,545 36 Debt Service 776,059 1,950,625 3,341,781 3,385,986 3,219,165 3,220,208 3,218,869 3,222,606 3,219,316 3,222,669 3,220,858 3,220,638 3,222,843 3,223,563 3,224,553 37 Transfers and Other Adjustments 4,569,523 (2,551,533) 200,286 301,963 2,241,793 327,474 368,733 376,108 383,630 391,302 399,129 407,111 415,253 423,558 432,030 38 Subtotal, Administration 8,894,435 3,087,100 7,463,102 7,847,952 9,795,801 8,114,546 7,919,644 8,050,454 8,177,906 8,315,596 8,451,799 8,593,386 8,741,074 8,891,138 9,045,577 39 Resource Management 394,281 485,727 575,834 552,972 557,910 570,040 685,688 705,481 729,227 753,931 779,267 805,539 828,660 850,008 872,092 40 Operations and Mtc 4,039,649 4,257,240 4,885,428 4,900,606 4,944,064 4,986,274 6,184,549 6,365,432 6,585,118 6,813,962 7,048,720 7,292,410 7,504,387 7,698,282 7,899,029 41 Engineering (Operating)333,017 262,889 247,488 301,278 338,659 381,502 422,650 435,118 450,380 466,290 482,616 499,574 514,216 527,527 541,317 42 Customer Service 1,435,667 1,371,943 1,476,175 1,544,608 1,584,759 1,677,926 2,097,861 2,159,829 2,235,777 2,314,969 2,396,225 2,480,639 2,553,438 2,619,560 2,688,063 43 Allowance for Unspent Budget - - - - - - (924,743) (436,860) (451,237) (466,183) (481,514) (497,403) (511,532) (524,679) (538,269) 44 Subtotal, Operating Expenses 15,097,049 9,464,900 14,648,027 15,147,415 17,221,192 15,730,288 16,385,649 17,279,453 17,727,171 18,198,565 18,677,112 19,174,145 19,630,244 20,061,837 20,507,809 45 Capital Program Contribution 14,791,950 5,217,154 9,327,120 9,366,201 1,068,841 8,335,605 8,554,044 8,723,959 9,088,761 9,099,364 9,388,392 9,665,805 9,951,351 10,245,303 10,547,961 46 TOTAL EXPENSES 38,332,056 23,743,300 34,653,061 39,403,015 34,895,385 39,771,182 40,952,441 46,454,401 47,313,721 47,522,825 50,829,857 52,920,229 52,503,413 53,319,920 55,178,960 47 48 ENDING RESERVES 49 Reappropriations (Non-CIP)- 54,000 20,000 - - - - - - - - - - - - 50 Commitments (Non-CIP)98,000 40,000 765,000 714,000 2,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 347,000 51 Restricted for Debt Service 780,000 3,348,000 3,348,000 3,225,000 3,225,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 3,331,000 52 Emergency Plant Replacement 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 - - - - - - - - - 53 Capital Reserve - - - - - - 4,000,000 14,847,000 10,847,000 10,847,000 10,847,000 10,847,000 10,847,000 10,847,000 10,847,000 54 Rate Stabilization Reserve 5,400,000 17,037,000 10,639,000 7,996,000 17,272,000 20,133,000 6,567,000 1,067,000 1,067,000 500,000 500,000 - - - - 55 Operations Reserve - - - - - - 6,825,996 7,388,745 9,587,610 10,996,799 11,491,182 11,522,648 11,904,886 12,374,300 12,226,477 56 Unassigned - - - - - - - - - - - - - - - 57 TOTAL ENDING RESERVES 7,278,000 21,479,000 15,772,000 12,935,000 21,499,000 24,811,000 21,070,996 26,980,745 25,179,610 26,021,799 26,516,182 26,047,648 26,429,886 26,899,300 26,751,477 58 1 FISCAL YEAR FY 2009 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 2 3 REVENUES 4 Net Sales 90%68%90%84%84%91%92%92%93%93%93%93%93%93%93% 5 Other Revenues and Transfers In 10%32%10%16%16%9%8%8%7%7%7%7%7%7%7% 6 TOTAL REVENUES 100%100%100%100%100%100%100%100%100%100%100%100%100%100%100% 7 8 EXPENSES 9 Water Purchases 22%38%31%38%48%39%39%44%43%43%45%46%44%43%44% 10 Operating Expenses 11 Administration 12 Allocated Charges 4%7%5%5%7%6%5%5%5%5%5%4%5%5%5% 13 Rent 5%9%6%5%5%6%5%5%5%5%5%5%5%5%5% 14 Debt Service 2%8%10%9%9%8%8%7%7%7%6%6%6%6%6% 15 Transfers and Other Adjustments 12%-11%1%1%6%1%1%1%1%1%1%1%1%1%1% 16 Subtotal, Administration 23%13%22%20%28%20%19%17%17%17%17%16%17%17%16% 17 Resource Management 1%2%2%1%2%1%2%2%2%2%2%2%2%2%2% 18 Operations and Mtc 11%18%14%12%14%13%15%14%14%14%14%14%14%14%14% 19 Engineering (Operating)1%1%1%1%1%1%1%1%1%1%1%1%1%1%1% 20 Customer Service 4%6%4%4%5%4%5%5%5%5%5%5%5%5%5% 21 Allowance for Unspent Budget 0%0%0%0%0%0%-2%-1%-1%-1%-1%-1%-1%-1%-1% 22 Subtotal, Operating Expenses 39%40%42%38%49%40%40%37%37%38%37%36%37%38%37% 23 Capital Program Contribution 39%22%27%24%3%21%21%19%19%19%18%18%19%19%19% 24 TOTAL EXPENSES 100%100%100%100%100%100%100%100%100%100%100%100%100%100%100% 25 26 RISK ASSESSMENT DETAIL 27 Distribution Revenue Variance 1,691,676 1,658,926 1,989,201 2,227,905 2,272,463 2,255,824 2,374,042 2,433,393 2,445,560 28 10% CIP Program Contingency 855,404 872,396 908,876 909,936 938,839 966,581 995,135 1,024,530 1,054,796 29 Total Risk Asssessment Value 2,547,081 2,531,322 2,898,077 3,137,842 3,211,303 3,222,404 3,369,177 3,457,923 3,500,356 30 Projected Operations Reserve 6,825,996 7,388,745 9,587,610 10,996,799 11,491,182 11,522,648 11,904,886 12,374,300 12,226,477 31 Operations Reserve, % of Risk Value 268%292%331%350%358%358%353%358%349% 32 33 OPERATIONS RESERVE 34 Min (60 days of non-capital expenses)- - - - - - 5,633,883 6,516,546 6,604,123 6,643,164 7,145,814 7,450,505 7,341,852 7,434,691 7,697,613 35 Target (90 days of non-capital expenses)- - - - - - 9,681,864 9,805,203 9,939,273 10,000,649 10,757,546 11,217,620 11,057,753 11,200,219 11,597,933 36 Max (120 days of non-capital expenses)- - - - - - 13,729,844 13,093,861 13,274,424 13,358,135 14,369,279 14,984,734 14,773,654 14,965,747 15,498,253 37 Risk Assessment Value 2,547,081 2,531,322 2,898,077 3,137,842 3,211,303 3,222,404 3,369,177 3,457,923 3,500,356 38 39 DEBT SERVICE COVERAGE RATIO 40 Net Revenues (125% of Debt Service)2933%850%658%787%951%876%907%1071%1087%1092%1187%1243%1220%1236%1284% 41 Available Reserves (5x Debt Service)*8.2 9.2 3.5 2.7 5.7 6.6 5.4 7.2 6.7 6.9 7.1 6.9 7.1 7.2 7.2 42 *For the purposes of debt covenants, the unrestricted reserves of other utilities may be counted toward the available reserves for meeting this measure. A ratio below 5x means that this utility is relying on the reserves of other utilities to meet its debt covenants. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 33 | P a g e APPENDIX B: WATER UTILITY CAPITAL IMPROVEMENT PROGRAM (CIP) DETAIL Project #Project Name Reappropriated / Carried Forward from Previous Years Current Year Funding Budget Amendments Spending, Current Year Remaining in CIP Reserve Fund Commitments FY 2016 FY 2017 FY 2018 FY 2019 FY 2019 ONE TIME PROJECTS WS-07000 Regulation Station Imp.370,824 - - (15,406) 355,418 895,806 - - - - WS-07001 Water Recycling Facilities 388,421 - - (37,603) 350,818 106,224 - - - - WS-08001 Water Reservoir Coating 2,177,560 750,000 - (15,406) 2,912,154 4,376,620 - - - - WS-09000 Seismic Water System 4,284,420 2,230,000 - (40,620) 6,473,800 6,107,517 - - - - WS-11001 Vacuum Excavation Equip.- - - - - - - - - - WS-13003 GPS Equipment Upgrade 200,000 - - - 200,000 - - - - - WS-13004 Asset Mgmt. Mobile Sys.98,471 - - (3,467) 95,004 - - - - - WS-13006 Meter Shop Renovations 46,907 - - (10,001) 36,906 - - - - - WS-15004 Water System Master Plan - - 500,000 - 500,000 255,858 WS-08002 Emergency Water Supply 1,106,738 - - (296,577) 810,161 853,189 - - - - Subtotal, One-time Projects 8,673,341 2,980,000 500,000 (419,080) 11,734,261 12,595,214 - - - - - WATER MAIN REPLACEMENT PROGRAM WS-08017 WMR - Project 22 - - - - - - - - - - - WS-09001 WMR - Project 23 112,021 - - - 112,021 - - - - - - WS-10001 WMR-Project 24 208,305 - - - 208,305 - - - - - - WS-11000 WMR-Project 25 5,238,360 - (55,186) 5,183,174 4,414,466 - - - - - WS-12001 WMR- Project 26 461,065 - - (1,176) 459,889 - 5,515,195 - - - - WS-13001 WMR - Project 27 - - - - - - 568,065 5,680,651 - - - WS-13001 WMR - Project 28 - - - - - - - 585,107 5,851,070 - - WS-15002 WMR - Project 29 - - - - - - - - 602,600 6,026,602 - WS-16001 WMR - Project 30 - - - - - - - - - 620,740 6,207,400 WS-16001 WMR - Project 31 - - - - - - - - - - 608,512 Subtotal, Water Main Replacement Prog.6,019,751 - - (56,362) 5,963,389 4,414,466 6,083,260 6,265,758 6,453,670 6,647,342 6,815,912 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 34 | P a g e Appendix B: Water Utility Capital Improvement Program (CIP) Detail (Continued) Project #Project Name Reappropriated / Carried Forward from Previous Years Current Year Funding Budget Amendments Spending, Current Year Remaining in CIP Reserve Fund Commitments FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 ONGOING PROJECTS WS-80014 Services/Hydrants 176,771 236,000 - (82,315) 330,456 - 243,080 250,400 263,000 270,000 278,100 WS-80015 Water Meters 256,009 386,000 - (94,025) 547,984 175,669 393,080 400,372 407,000 415,000 427,450 WS-02014 W-G-W Utility GIS Data 130,984 303,000 - (98,684) 335,300 156,505 332,750 366,025 402,628 442,890 456,177 WS-13002 Equipment/Tools 28,132 50,000 - (6,674) 71,458 - 50,000 50,000 50,000 50,000 50,000 WS-11003 Dist. Sys. Improvements 201,515 225,000 - (675,186) (248,671) 35,556 232,000 239,000 247,000 254,000 261,620 WS-11004 Supply Sys. Improvements 157,622 225,000 - (123,401) 259,221 39,773 232,000 239,000 247,000 254,000 261,620 Subtotal, Ongoing Projects 951,033 1,425,000 - (1,080,285) 1,295,748 407,503 1,482,910 1,544,797 1,616,628 1,685,890 1,734,967 CUSTOMER CONNECTIONS (FEE FUNDED) WS-80013 Water System Extensions 2,553 450,000 - (265,623) 186,930 4,572 460,000 473,000 486,000 500,000 515,000 Subtotal, Customer Connections 2,553 450,000 - (265,623) 186,930 4,572 460,000 473,000 486,000 500,000 515,000 GRAND TOTAL 15,646,678 4,855,000 500,000 (1,821,350)19,180,328 17,421,755 8,026,170 8,283,555 8,556,298 8,833,232 9,065,879 Funding Sources Connection/Capacity Fees 450,000 - 460,000 473,000 486,000 500,000 Other Utility Funds (Asset Mgmt, GIS Systems)202,000 - 222,000 244,000 268,000 295,000 Utility Rates 4,855,000 500,000 8,026,170 8,283,555 8,556,298 8,833,232 9,065,879 CIP-RELATED RESERVES DETAIL 6/30/2014 (Actual)12/31/20114 Reappropriations (excl. Bond Funded)10,846,585 1,758,573 Commitments (excl. Bond Funded)4,800,093 17,421,755 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 35 | P a g e APPENDIX C: WATER UTILITY RESERVES MANAGEMENT PRACTICES (Amendments to this section are proposed. See the proposed adopting resolution for this Financial Plan. This section will be added to the Financial Plan following adoption of any amendments to this section.) WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 36 | P a g e APPENDIX D: RATE DESIGN The Water Utility’s rates are evaluated and implemented in compliance with the cost of service requirements and procedural rules set forth in the California Constitution under Article 13 (per Proposition 218). Current rates were structured based on the methodology from the March 2012 Palo Alto Water Cost of Service & Rate Study by Raftelis Financial Consultants, Inc 2. Staff plans to review and update this cost of service study in 2 to 3 years, unless any major changes occur to the utility’s operations or customer base that would necessitate an earlier study. Before conducting any new cost of service study, staff will review current rates and the scope of the study with the Utilities Advisory Commission (UAC) and Council to determine the City’s policy priorities. 2 Staff Report ID#2676, Finance Committee, April 18, 2012 WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 37 | P a g e APPENDIX E: WATER UTILITY DEBT SERVICE DETAILS The Water Utility currently makes payment on its share of two bond issuances. The first is the 2009 Water Revenue Bond, Series A, issued for $35 million, and to be retired by 2035. As part of the ‘Build America’ bond program, there is an interest payment subsidy from the Federal Government of 35%. There is always the possibility that the federal government will choose to stop payment on this subsidy. The automatic federal spending cuts under the Budget Control Act (BCA) of 2011 have already reduced the subsidy by $50,000 per year, and if planned cuts through 2021 proceed without amendment, staff estimates that the subsidy would be reduced by over $200,000 per year by 2021. The Bipartisan Budget Act of 2013, which relieved some of the discretionary spending cuts in the 2011 BCA, did not affect automatic cuts to the subsidy, and actually extended the automatic cuts through 2023. The second bond issuance is the 2011 Utility Revenue Refunding Bond, Series A, which is to be retired in 2026. This $17.2 million issuance refinanced an earlier Water and Gas Utility bond issuance, the 2002 Utility Revenue Bonds, Series A, which was issued to finance various capital improvements for both systems. The Water Utility’s share of the issuance was roughly $7.8 million. The cost of debt service for the Water Utility’s share of these bond issuances for the financial forecast period is as follows: Table 15: Water Utility Debt Service ($000) FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 2009 Water Revenue Bonds, Series A (net of grants) 1,986 2,002 2,012 2,031 2,046 2,064 2,079 2,101 2011 Utility Revenue Bonds, Series A 656 657 657 656 654 656 657 657 Both the 2009 and 2011 Bonds include the following covenants: 1) net revenues plus Available Reserves shall at least equal 125% of the maximum annual debt service, and 2) Available Reserves shall be at least 5 times the maximum annual debt service. Note that “Available Reserves,” as defined for both bonds, include the reserves for the Gas and Electric systems, not just the Water system. The current Financial Plan maintains compliance with these covenants throughout the forecast period, as shown in Appendix A (Water Utility Financial Forecast Detail). The net revenues (but not the reserves) of the Water Utility are also pledged for one other bond as shown in Table 16 below, even though the Water Utility is not responsible for the debt service payments. The Water Utility’s reserves or net revenues would only be called upon if the responsible utilities are unable to make their debt service payments. Staff does not currently foresee this occurring. Requirements of the California Constitution require that any amounts advanced from one utility to pay debt service for another utility must be repaid by the borrowing fund. WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 38 | P a g e Table 16: Other Issuances Secured by the Water Utility’s Revenues or Reserves Bond Issuance Responsible Utilities Annual Debt Service ($000) Secured by Water Utility’s: Net Revenues Reserves 1995 Series A Utility Revenue Bonds Storm Drain $680 Yes No WATER UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 39 | P a g e APPENDIX F: DESCRIPTION OF WATER UTILITY OPERATIONAL ACTIVITIES This appendix describes the activities associated with the various operational activities referred to in Section 7B (Operations) of this Financial Plan. Administration: Accounting, purchasing, legal, and other administrative functions provided by the City’s General Fund staff, as well as shared communications services, CPAU administrative overhead, and billing system maintenance costs. This category also includes Water Utility debt service and rent paid to the General Fund for the land associated with reservoirs and various other facilities. Customer Service: This category includes the Water Utility’s share of the call center, meter reading, collections, and billing support functions. Billing support encompasses staff time associated with bill investigations and quality control on certain aspects of the billing process. It does not include maintenance of the billing system itself, which is included in Administration. This category also includes CPAU’s key account representatives, who work with large commercial customers who have more complex requirements for their water services. Engineering (Operating): The Water Utility’s engineers focus primarily on the CIP, but a small portion of their time is spent assisting with distribution system maintenance. Operations and Maintenance: This category includes the costs of a variety of distribution system maintenance activities, including:  investigating reports of damaged mains or services and performing emergency repairs;  testing and operating valves;  monitoring water quality and reservoir levels;  monitoring the status of the different pressure zones;  flushing water at hydrants and other closed end points of the system;  building and replacing water services for new or redeveloped buildings; and  testing and replacing meters to ensure accurate sales metering. This category also includes a variety of functions the utility shares with other City utilities, including:  the Field Services team (which does field research of various customer service issues);  the Cathodic Protection team (which monitors and maintains the systems that prevent corrosion in metal tanks and reservoirs); and  the General Services team (which manages and maintains equipment, paves and restores streets after gas, water, or sewer main replacements, and provides welding services) Resource Management: This category includes water procurement, contract management, water resource planning, interaction with BAWSCA, the SFPUC, and the SCVWD, and tracking of legislation and regulation related to the water industry. APPENDIX G: SAMPLE OF WATER UTILITY OUTREACH COMMUNICATIONS Attachment D * NOT YET APPROVED * 150220 mf 6053253 1 Resolution No. _____ Resolution of the Council of the City of Palo Alto Adopting a Water Rate Increase and Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non-Residential Irrigation Water Service) R E C I T A L S A. Pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the Council of the City of Palo Alto may by resolution adopt rules and regulations governing utility services, fees and charges. B. Pursuant to Article XIIID Sec. 6 of the California Constitution, on ________, 2015, the City of Palo Alto held a public hearing to consider all protests against the proposed water rate amendments. C. The total number of written protests presented by the close of the public hearing was less than fifty percent (50%) of the total number of customers and property owners subject to the proposed water rate amendments. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-1 (General Residential Water Service) is hereby amended to read as attached and incorporated. Utility Rate Schedule W-1, as amended, shall become effective July 1, 2015. SECTION 2. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-2 (Water Service from Fire Hydrants) is hereby amended to read as attached and incorporated. Utility Rate Schedule W-2, as amended, shall become effective July 1, 2015. SECTION 3. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-3 (Fire Service Connections) is hereby amended to read as attached and incorporated. Utility Rate Schedule W-3, as amended, shall become effective July 1, 2015. SECTION 4. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-4 (Residential Master-Metered and General Non-Residential Water Service) is hereby amended to read as attached and incorporated. Utility Rate Schedule W-4, as amended, shall become effective July 1, 2015. SECTION 5. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule W-7 (Non-Residential Irrigation Water Service) is hereby amended to read as attached and incorporated. Utility Rate Schedule W-7, as amended, shall become effective July 1, 2015. Attachment D * NOT YET APPROVED * 150220 mf 6053253 2 SECTION 6. The Council finds that the revenue derived from the adoption of this resolution shall be used only for the purpose set forth in Article VII, Section 2, of the Charter of the City of Palo Alto. SECTION 7. The Council finds that the fees and charges adopted by this resolution are charges imposed for a specific government service or product provided directly to the payor that are not provided to those not charged, and do not exceed the reasonable costs to the City of providing the service or product. SECTION 8. The Council finds that the adoption of this resolution changing water rates to meet operating expenses, purchase supplies and materials, meet financial reserve needs and obtain funds for capital improvements necessary to maintain service is not subject to the California Environmental Quality Act (CEQA), pursuant to California Public Resources Code Sec. 21080(b)(8) and Title 14 of the California Code of Regulations Sec. 15273(a). After reviewing the staff report and all attachments presented to Council, the Council incorporates these documents herein and finds that sufficient evidence has been presented setting forth with specificity the basis for this claim of CEQA exemption. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: ___________________________ ___________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: ___________________________ ___________________________ Senior Deputy City Attorney City Manager ___________________________ Director of Utilities ___________________________ Director of Administrative Services GENERAL RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-1-1 Effective 7-1-2013 dated 7-1-2012 Sheet No W-1-1 A. APPLICABILITY: This schedule applies to all separately metered single family residential water services. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides water services. C. RATES: Per Meter Monthly Service Charge: Per Month For 5/8-inch meter ..................................................................................................... $ 14.6716.01 For 3/4 inch meter ..................................................................................................... 19.5121.48 For 1 inch meter ........................................................................................................ 29.1832.42 For 1 1/2 inch meter .................................................................................................. 53.3759.77 For 2-inch meter ........................................................................................................ 82.3992.60 For 3-inch meter ........................................................................................................ 174.29196.54 For 4-inch meter ........................................................................................................ 309.72349.71 For 6-inch meter ........................................................................................................ 633.80716.24 For 8-inch meter ........................................................................................................1,165.861,318.01 For 10-inch meter ......................................................................................................1,843.022,083.89 For 12-inch meter .......................................................................................................2,423.452,740.37 Commodity Rate: (To be added to Service Charge and applicable to all pressure zones.) Per Hundred Cubic Feet (ccf) Per Month All Pressure Zones Tier 1 usage ........................................................................................................................$4.995.70 Tier 2 usage (All usage over 100% of Tier 1) ........................................................................7.588.38 Temporary unmetered service to residential subdivision developers, per connection ........................................................................ $6.00 ATTACHMENT E GENERAL RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-1-2 Effective 7-1-2013 dated 7-1-2012 Sheet No W-1-2 D. SPECIAL NOTES: 1. Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. 2. Calculation of Usage Tiers Tier 1 water usage shall be calculated and billed based upon a level of 0.2 ccf per day rounded to the nearest whole ccf, based on meter reading days of service. As an example, for a 30 day bill, the Tier 1 level would be 0 through 6 ccf. For further discussion of bill calculation and proration, refer to Rule and Regulation 11. {End} WATER SERVICE FROM FIRE HYDRANTS UTILITY RATE SCHEDULE W-2 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-2-1 Effective 7-1-2013 dated 7-1-2012 Sheet No W-2-1 A. APPLICABILITY: This schedule applies to all water taken from fire hydrants for construction, maintenance, and other uses in conformance with provisions of a Hydrant Meter Permit. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides water services. C. RATES: 1. Monthly Service Charge. METER SIZE 5/8 inch ........................................................................................................................... 50.00 3 inch ........................................................................................................................... 125.00 2. Commodity Rate: (per hundred cubic feet) ................................................................ $6.156.97 D. SPECIAL NOTES: 1. Monthly charges shall include the applicable monthly service charge in addition to usage billed at the commodity rate. 2. Any applicant using a hydrant without obtaining a Hydrant Meter Permit or any permittee using a hydrant without a Hydrant Meter Permit shall pay a fee of $50.00 for each day of such use in addition to all other costs and fees provided in this schedule. A hydrant permit may be denied or revoked for failure to pay such fee. 3. A meter deposit of $750.00 may be charged any applicant for a Hydrant Meter Permit as a prerequisite to the issuance of a permit and meter(s). A charge of $50.00 per day will be added for delinquent return of hydrant meters. A fee will be charged for any meter returned with missing or damaged parts. 4. Any person or company using a fire hydrant improperly or without a permit, or who draws water from a hydrant without a meter installed and properly recording usage shall, in addition to all other applicable charges be subject to criminal prosecution pursuant to the Palo Alto Municipal Code. {End} FIRE SERVICE CONNECTIONS UTILITY RATE SCHEDULE W-3 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-3-1 Effective 7-1-2013 dated 7-1-2012 Sheet No W-3-1 A. APPLICABILITY: This schedule applies to all public fire hydrants and private fire service connections. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides water services. C. RATES: 1. Monthly Service Charges Public Fire Hydrant .................................................................................................... $5.00 Private Fire Service: 2-inch connection .......................................................................................................$3.033.43 4-inch connection .......................................................................................................18.7821.21 6-inch connection ....................................................................................................... 54.5561.61 8-inch connection .......................................................................................................116.24131.29 10-inch connection .....................................................................................................209.03236.10 12-inch connection .....................................................................................................337.65381.36 2. Commodity (To be added to Service Charge unless water is used for fire extinguishing or testing purposes.) Per Hundred Cubic Feet All water usage........................................................................................................... $10.00 D. SPECIAL NOTES: 1. Service under this schedule may be discontinued if water is used for any purpose other than fire extinguishing or testing and repairing the fire extinguishing facilities. Using hydrants and fire services for other purposes is illegal and will be subject to the commodity charge as noted above, fines, and criminal prosecution pursuant to the Palo Alto Municipal Code. 2. For a combination water and fire service, the general water service schedule shall apply. FIRE SERVICE CONNECTIONS UTILITY RATE SCHEDULE W-3 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-3-2 Effective 7-1-2013 dated 7-1-2012 Sheet No W-3-2 3. Utilities Rule and Regulation No. 21 provides additional information on Automatic Fire Services. 4. Repairs and testing of fire extinguishing facilities are not considered unauthorized use of water if records and documentation are supplied by the customer. {End} RESIDENTIAL MASTER-METERED AND GENERAL NON-RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-4 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-4-1 Effective 7-1-2013 dated 7-1-2012 Sheet No W-4-1 A. APPLICABILITY: This schedule applies to non-residential water service in the City of Palo Alto and its distribution area. This schedule is also applicable to multi-family residential customers served through a master meter. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides water services. C. RATES: Per Meter Monthly Service Charge Per Month For 5/8-inch meter ....................................................................................$ 16.01$ 14.67 For 3/4-inch meter .................................................................................... 21.4819.51 For 1-inch meter .................................................................................... 32.42 29.18 For 1 ½-inch meter .................................................................................... 59.77 53.37 For 2-inch meter .................................................................................... 92.60 82.39 For 3-inch meter .................................................................................... 196.54174.29 For 4-inch meter .................................................................................... 349.71309.72 For 6-inch meter .................................................................................... 716.24633.80 For 8-inch meter ....................................................................................1,318.011,165.86 For 10-inch meter ....................................................................................2,083.891,843.02 For 12-inch meter ....................................................................................2,740.372,423.45 Commodity Rates: (to be added to Service Charge) Per Hundred Cubic Feet (ccf) Per Month All Pressure Zones Per ccf ............................................................................................................ $ 6.156.97 RESIDENTIAL MASTER-METERED AND GENERAL NON-RESIDENTIAL WATER SERVICE UTILITY RATE SCHEDULE W-4 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-4-2 Effective 7-1-2013 dated 7-1-2012 Sheet No W-4-2 D. SPECIAL NOTES: 1. Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. {End} NON-RESIDENTIAL IRRIGATION WATER SERVICE UTILITY RATE SCHEDULE W-7 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-7-1 Effective 7-1-2013 dated 7-1-2012 Sheet No W-7-1 A. APPLICABILITY: This schedule applies to non-residential water service supplying dedicated irrigation meters in the City of Palo Alto and its distribution area. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides water services. C. RATES: Per Meter Monthly Service Charge Per Month For 5/8-inch meter .................................................................................... $ 16.0114.67 For 3/4-inch meter .................................................................................... 21.48 19.51 For 1-inch meter .................................................................................... 32.4229.18 For 1 1/2 inch meter .................................................................................... 59.77 53.37 For 2-inch meter .................................................................................... 92.60 82.39 For 3-inch meter .................................................................................... 196.54174.29 For 4-inch meter .................................................................................... 349.71309.72 For 6-inch meter .................................................................................... 716.24633.80 For 8-inch meter ....................................................................................1,318.011.165.86 For 10-inch meter ....................................................................................2,083.891.843.02 For 12-inch meter ....................................................................................2,740.372,423.45 Commodity Rates: (to be added to Service Charge) Per Hundred Cubic Feet (ccf) Per Month All Pressure Zones Per ccf ............................................................................................................ $ 7.528.46 NON-RESIDENTIAL IRRIGATION WATER SERVICE UTILITY RATE SCHEDULE W-7 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No W-7-2 Effective 7-1-2013 dated 7-1-2012 Sheet No W-7-2 D. SPECIAL NOTES: 1. Calculation of Cost Components The actual bill amount is calculated based on the applicable rates in Section C above and adjusted for any applicable discounts, surcharges and/or taxes. On a customer’s bill statement, the bill amount may be broken down into appropriate components as calculated under Section C. {End} EXCERPTED DRAFT MINUTES OF THE MARCH 4, 2015 UTILITIES ADVISORY COMMISSION MEETING ITEM 6: ACTION: Staff Recommendation that the Utilities Advisory Commission Recommend that the City Council Adopt: (1) a Resolution Approving the Fiscal Year 2016 Water Utility Financial Plan and Amending the Water Utility Reserve Management Practices; and (2) a Resolution Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non-Residential Irrigation Water Service) Senior Resource Planner Jon Abendschein provided an update to the preliminary rate projections that were provided to the UAC at its February meeting. Abendschein stated that the San Francisco Public Utilities Commission (SFPUC) had previously projected that wholesale water rates would rise by 15%, but after the UAC's February meeting, the SFPUC advised the City that its wholesale water rate for FY 2016 is instead projected to increase by 30.7%, which would increase the City’s wholesale water costs by 14%. He stated that staff had changed its rate proposal for FY 2016 to a 12% increase instead of 7%, and would use rate stabilization reserves to spread any remaining cost increase across future years. Staff is working on a public communications strategy. The result of the change in SFPUC’s wholesale water rates is that the entire 12% proposed retail rate increase is due to the increased wholesale water cost. Abendschein showed that the SFPUC's debt service is rising due to the Water System Improvement Program (WSIP), the program to upgrade and repair the regional water system. The project had started in 2007 and was projected to end in 2019. Each year the SFPUC issues new debt to fund the next phase of the project. That meant that each year the annual debt service costs assigned to wholesale customers like Palo Alto increases, with a corresponding increase in wholesale water rates. The increases in debt service payments remain in effect until the debt service is paid off in several decades. Abendschein said staff incorporated feedback the UAC provided at its February meeting about post-drought consumption and whether it would return to pre-drought levels. In previous droughts consumption did not returned to pre-drought levels. Staff took that into account and changed the water consumption forecast for FY 2016 through FY 2023. This assumption primarily affected projected future rate increases rather than the proposed FY 2016 rate increase, and affected them by a percentage point or two. He also noted that the projections were rate changes, not bill changes, and customers who conserved would see lower bill increases. ATTACHMENT F Commissioner Eglash commended staff on incorporating the comments from the UAC in February and on responding to the unexpected change in the wholesale price of water. Commissioner Chang asked if the balance between fixed charges versus volumetric charges was appropriate, given the drought. She asked whether more revenue should be collected from volumetric charges if the goal was to encourage conservation. Abendschein noted that the last cost of service analysis (COSA) resulted in an allocation of fixed charges of about 15% of the total revenue, which was an increase from the level of fixed revenues collected prior to that COSA. It was in line with the California Urban Water Conservation Council’s best management practices. The time to recommend revisions to the level of fixed charges is at the next COSA. ACTION: Chair Foster made a motion to recommend that the City Council adopt: (1) a Resolution Approving the Fiscal Year 2016 Water Utility Financial Plan and Amending the Water Utility Reserve Management Practices; and (2) a Resolution Amending Rate Schedules W-1 (General Residential Water Service), W-2 (Water Service from Fire Hydrants), W-3 (Fire Service Connections), W-4 (Residential Master-Metered and General Non-Residential Water Service), and W-7 (Non-Residential Irrigation Water Service). Commissioner Eglash seconded the motion. The motion carried unanimously (5-0 with Chair Foster, Commissioners Chang, Eglash, Hall, Melton and Vice Chair Waldfogel voting yes, and Commissioners Cook and Hall absent). City of Palo Alto (ID # 5598) Finance Committee Staff Report Report Type: Action Items Meeting Date: 4/7/2015 City of Palo Alto Page 1 Summary Title: Wastewater Collection Financial Plan and Rate Proposals Title: Utilities Advisory Committee Recommendation that the City Council Adopt: 1) a Resolution Approving the Fiscal Year 2016 Wastewater Collection Financial Plan and Amending the Wastewater Collection Utility Reserve Management Practices, and (2) a Resolution Amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) to Increase Average Wastewater Collection Rates by 9% From: City Manager Lead Department: Utilities Recommendation Staff and the Utilities Advisory Commission (UAC) request that the Finance Committee recommend that the City Council: 1. Adopt a resolution (Attachment A) approving the fiscal year (FY) 2016 Wastewater Collection Utility Financial Plan (Attachment C and amending the Wastewater Collection Utility Reserve Management Practices (Attachment B); and 2. Adopt a resolution (Attachment D) Amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) (Attachment E). Executive Summary The FY 2016 Wastewater Collection Utility Financial Plan includes projections of the utility’s costs and revenues through FY 2020. Costs are projected to rise substantially for the next several years due primarily to increasing wastewater treatment costs. As a result, staff projects the need for 9% rate increases each year from FY 2016 through FY 2019. Rates for FY 2020 are projected to increase by 6%. City of Palo Alto Page 2 Staff also recommends changes to the Wastewater Collection Utility Reserves Management Practices to accommodate a change in City budgeting practices for Capital Improvement Program (“CIP”) projects. The UAC reviewed the Wastewater Collection Financial Plan and Rate Projections at its meeting on March 4, 2015 and recommended approval of staff’s recommendations. Background Every year staff presents the Finance Committee with Financial Plans for its Electric, Gas, Water, and Wastewater Collection Utilities and recommends any rate adjustments required to maintain their financial health. These Financial Plans include a comprehensive overview of the utility’s operations, both retrospective and prospective, and are intended to be a reference for UAC, Finance Committee and Council members as they review the budget and staff’s rate recommendations. Each Financial Plan also contains a set of Reserves Management Practices describing the reserves for each utility and the management practices for those reserves. Staff may propose amendments to these reserves as part of the Financial Plans. The UAC reviewed this proposal at its March 4, 2015 meeting. The UAC and Finance Committee reviewed preliminary financial forecasts and rate projections at their February 4, 2015 and March 3, 2015 meetings, respectively. Discussion Proposed Actions for FY 2015 Council approved several transfers between reserves as part of the FY 2015 Financial Plan. Funds were transferred out of the Emergency Plant Replacement and Rate Stabilization Reserves into the newly-created Operations Reserve. These transfers were mainly related to setting up the new reserves structure approved as part of that Financial Plan. For FY 2015, staff proposes an additional transfer of $264,000 from the Rate Stabilization Reserve to the Operations Reserve over the original $1.9 million transfer as discussed in the FY 2015 Financial Plan, in order to cover additional expected expenses and to keep the Operations Reserve at the target level. Proposed Actions for FY 2016 This year’s Wastewater Collection Utility Financial Plan includes the following proposed actions for FY 2016: 1. Amend the CIP Reserve to accommodate a change in City capital budgeting practices. These amendments are summarized below, but for a more in-depth description of the reasons for these changes, see Section 4C of the Financial Plan: a. Amend the Reserves Management Practices to modify the purpose of the CIP Reserve to enable it to act as a cash flow and contingency reserve for capital investment projects. City of Palo Alto Page 3 b. Transfer the funds that are projected to be released from the Reappropriations Reserve at the beginning of FY 2016 to the CIP Reserve. 2. Transfer $2 million from the Rate Stabilization Reserve to the Operations Reserve in FY 2016. This transfer will enable staff to maintain Operations Reserve levels while spreading the required rate increases for the wastewater collection utility over several years. These proposed actions are described in more detail in the FY 2016 Wastewater Collection Financial Plan (Attachment B). Proposed Rate Adjustments Effective July 1, 2015 Staff proposes to adjust rates as shown in Table 1 below, effective July 1, 2015. The adjustments will increase the system average rate by roughly 9%. These rate changes are included in the amended rate schedules in Attachment E. Table 1: Current and Proposed (as of July 1, 2015) Wastewater Collection Charges Rate Schedule Customer Class Current Rates Proposed Rates Rate Change Monthly Charge (1) ($/month) Quantity Charge ($/ccf) Monthly Charge (1) ($/month) Quantity Charge ($/ccf) Monthly Charge (1) Quantity Charge $/mo % $/ccf % S-1 Residential 29.31 N/A 31.95 N/A 2.64 9% N/A N/A S-2 Commercial 29.31 5.65 31.95 6.16 2.64 9% 0.51 9% S-6 Restaurant 29.31 8.73 31.95 9.52 2.64 9% 0.79 9% S-7 Industrial Dischargers (2) N/A 2.60 N/A 2.83 N/A N/A 0.23 9% (1) Monthly charges for S-1 are fixed monthly charges, and those for S-2 and S-6 are minimum monthly charges. (2) Currently there are no customers on rate schedule S-7, however, CPAU continues to maintain it in case there is a need for the rate schedule in the future. Projected Rate Adjustments over the Forecast Period Table 2 shows the projected rate adjustments included in the Wastewater Collection Utility Financial Plan and their impact on the median residential wastewater bill. Table 2: Projected Rate Adjustments and Residential Bill Impact, FY 2016 to FY 2020 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Wastewater Utility 9% 9% 9% 9% 6% Estimated Bill Impact for Residential Customers ($/mo) $2.64 $2.88 $3.13 $3.42 $2.48 Staff’s annual assessment of the financial position of the City’s utilities is completed to ensure adequate revenue to fund operations, in compliance with the cost of service requirements set forth in the California Constitution (Proposition 218). This includes making long-term City of Palo Alto Page 4 projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. The current rate proposals are also based on the methodology from the 2011 Wastewater Collection Utility cost of Service and Rate Study completed by Utility Financial Solutions (Staff Report 1399). The main drivers for the increase in the Wastewater Collection Utility’s costs (and therefore rates) over the next several years are the cost for treatment, which is projected to go up by 5% per year as the Regional Water Quality Control Plant makes several upgrades to their facilities, as well as CIP costs for the wastewater collection system. Operating and CIP costs are projected to rise roughly 2%-4% annually. There is uncertainty related to capital costs for the Wastewater Collection Utility in coming years. Wastewater main replacement and rehabilitation costs have risen substantially in recent years, and it is possible that higher CIP expenditures will be required in the future. The Financial Plan includes rate projections for a “High CIP Cost” scenario. Staff plans to perform an updated master plan for the wastewater collection system to gain better information about future main replacement costs. Staff expects this study to commence in 2016. Table 3 shows these projected wastewater rate adjustments along with the other proposed and projected utility rates. Table 3: Rate Adjustments, All Utilities, FY 2016 Proposed, FY 2017 to FY 2020 Projected FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Electric 0% 6% 6% 1% 1% Gas1 0% 7% 4% 4% 4% Wastewater 9% 9% 9% 9% 6% Water 12% 8% 8% 8% 3% Refuse2 9% 9% 8% 2% to 3% 2% to 3% Storm Drain3 2.7% 2% to 3% 2% to 3% 2% to 3% 2% to 3% Total Bill Change4 (%) 6% 8% 7% 5% 3% ($/mo) $14.73 $18.91 $18.53 $14.39 $9.55 (1) Gas rate changes are shown with commodity rates held constant. Actual gas commodity rates will vary monthly with wholesale market fluctuations (2) No forecast available past FY 2018, inflationary increases assumed. (3) Storm Drain Rates increase annually by CPI; existing rates sunset in June 2017 unless reauthorized by a majority vote of property owners. (4) Change in estimated median residential bill, $230.76 as of June 30, 2014 Commission Review and Recommendation At its February 4, 2015 meeting, the UAC requested a more in depth discussion of treatment costs as these are a major cost driver in the wastewater collection utility. Staff noted this and City of Palo Alto Page 5 invited Jamie Allen, Regional Water Quality Control Plant (RWQCP) Manager to discuss RWQCP related operations and CIP plans with the UAC at its March 4, 2015 meeting. This presentation occurred prior to discussion of the wastewater collection financial plan and rates. Mr. Allen summarized the RWQCP’s Long-Range Facilities Plan, which was prepared due to the RWQCP facilities, which are past their design life, needing upgrades to to keep up with treatment advances,. Rehabilitation costs related to biosolids processing and incinerator replacement were discussed, as well as possible new regulatory costs associated with nitrogen and phosphorus discharges. Staff clarified that debt service costs would be increasing as these projects progressed. Commissioners commented that providing recycled water with a total suspended solids (TDS) level acceptable for irrigation should be a high priority, and staff noted that the City had TDS goals and supported expanding recycled water. One Commissioner requested that additional detail on the operations, debt service and CIP costs for wastewater treatment be provided in the future as it would provide better guidance on wastewater collections. Mr. Allen stated he would work with utilities staff to provide that, with Director Fong noting that the costs would be informative only, not an item for action by the UAC. The UAC then reviewed the Wastewater Collection Financial Plan and Rates proposal, but having had any questions related to it addressed as part of the previous item, the UAC approved the proposal unanimously with no discussion. The draft minutes from the UAC’s March 4, 2015 meeting are provided as Attachment F. Timeline Assuming the Finance Committee supports staff’s recommendation, notification of the rate increases will be sent to customers as required under Article XIIID of the California Constitution (as added by Proposition 218). The Financial Plans and rate schedules will then go to the City Council with the FY 2016 budget for adoption, at which time a public hearing will be held. All residents and other interested persons may submit written or oral testimony at the hearing, and may also submit written protests to any or all of the proposed rate increases. Council may adopt the proposed rates unless written protests are filed by a majority of the affected customers. Resource Impact Normal year sales revenues for the Wastewater Collection Utility are projected to increase by roughly 9% ($1.35 million) as a result of these proposed rate increases. See the attached FY 2016 Wastewater Collection Utility Financial Plan for a more comprehensive overview of projected cost and revenue changes for the next five years. City of Palo Alto Page 6 Policy Implications The attached FY 2016 Wastewater Collection Utility Financial Plan includes amended Reserve Management Practices that will modify Council policy with respect to the structure of the Wastewater Collection Utility financial reserves. If approved, these Reserve Management Practices would replace the current Reserve Management Practices, which were last adopted by Council in June 2014 (Resolution 9423). Environmental Review The Finance Committee’s review and recommendation to Council on the proposed Financial Plan and rate adjustments do not meet the definition of a project, pursuant to Section 21065 of the California Environmental Quality Act, thus no environmental review is required. Attachments:  Attachment A: Resolution Approving the FY 2016 Wastewater Collection Financial Plan and Amending the Wastewater Collection Utility Reserves Management Practices (PDF)  Attachment B: Proposed Amendments to the Wastewater Collection Utility Reserves Management Practices (PDF)  Attachment C: Proposed FY 2016 Wastewater Collection Financial Plan (PDF)  Attachment D: Resolution of the Council of the City of Palo Alto Adopted a Wastewater Collection Rate Increase and Amending Rate Schedules S-1, S-2, S-6 and S-7 (PDF)  Attachment E: Proposed Amendments to Rate Schedules S-1, S-2, S-6 and S-7, effective 7-1-2015 (PDF)  Attachment F: Excerpted Draft UAC Minutes of March 4, 2015 (PDF) Attachment A * NOT YET APPROVED * 150223 mf 6053247 Resolution No. _____ Resolution of the Council of the City of Palo Alto Approving the FY 2016 Wastewater Utility Financial Plan and Amending the Wastewater Utility Reserves Management Practices R E C I T A L S A. Each year the City of Palo Alto (“City”) assesses the financial position of its utilities with the goal of ensuring adequate revenue to fund operations. This includes making long-term projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. It does this with the goal of providing safe, reliable, and sustainable utility services at competitive rates. The City adopts Financial Plans to summarize these projections. B. The City uses reserves to protect against contingencies and to manage other aspects of its operations, and regularly assesses the adequacy of these reserves and the management practices governing their operation. The status of utility reserves and their management practices are included in Reserves Management Practices attached to and made a part of the Financial Plans. C. The City intends to make changes to its Wastewater Utility Reserves Management Practices to amend the purpose and management practices of the Wastewater Utility’s Capital Improvement Program (CIP) Reserve. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. The Council hereby approves the FY 2016 Wastewater Utility Financial Plan, including the amended Wastewater Utility Reserves Management Practices. These Reserves Management Practices replace the Reserves Management Practices previously approved for the Wastewater Utility as part of the FY 2015 Wastewater Utility Financial Plan (Resolution 9423). SECTION 2. The Council hereby approves the transfer of $2.164 million in FY 2015 from the Rate Stabilization Reserve to the Operations Reserve, the transfer of all funds released from the Reappropriations Reserve at the end of FY 2015 to the CIP Reserve, and the exceedance of the maximum CIP Reserve guidelines through the end of FY 2017, as described in the FY 2016 Wastewater Utility Financial Plan approved via this resolution. // // // Attachment A * NOT YET APPROVED * 150223 mf 6053247 SECTION 3. The Council finds that the adoption of this resolution does not meet the California Environmental Quality Act’s definition of a project under Public Resources Code Section 21065, and therefore, no environmental assessment is required. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: ___________________________ ___________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: ___________________________ ___________________________ Senior Deputy City Attorney City Manager ___________________________ Director of Utilities ___________________________ Director of Administrative Services Proposed Amendments to Wastewater Collection Utility Reserves Management Practices 6053248 APPENDIX B: WASTEWATER COLLECTION UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the Wastewater Collection Utility Financial Plan: Section 1. Definitions a)“Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, if the Financial Plan delivered in conjunction with the FY 2015 budget includes projections for FY 2015 to FY 2019, FY 2015 to FY 2019 would be the Financial Planning Period. b)“Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. c)“Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. d)“Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Reserves The Wastewater Collection Utility’s Fund Balance is reserved for the following purposes: a)For existing contracts, as described in Section 3 (Reserve for Commitments) b)For operating and capital budgets re-appropriated from previous years, as described in Section 4 (Reserve for Re-appropriations) c)For future year expenditure on the Wastewater Collection Utility’scash flow management and contingencies related to the Wastewater Collection Utility’s Capital Improvement Program (CIP), as described in Section 5 (CIP Reserve) d)For rate stabilization, as described in Section 6 (Rate Stabilization Reserve) e)For operating contingencies, as described in Section 7 (Operations Reserve) f)Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 8 (Unassigned Reserves). Section 3. Reserve for Commitments At the end of each fiscal year the Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Wastewater Collection Utility at that time. Section 4. Reserve for Re-appropriations At the end of each fiscal year the Reserve for Re-appropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re-appropriated to the following fiscal year in accordance with Palo Alto Municipal Code Section 2.28.090. ATTACHMENT B Proposed Amendments to Wastewater Collection Utility Reserves Management Practices 6053248 Section 5. CIP Reserve Funds may be added to or withdrawn from the CIP Reserve by action of the City Council and held for future year expenditure on the Wastewater Collection Utility’s CIP Program. Withdrawal of funds from the CIP Reserve requires Council action. If there are funds in the CIP Reserve at the end of any fiscal year, any subsequent Wastewater Collection Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: a) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense b) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added or removed from to that reserve as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. c) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. d) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. Proposed Amendments to Wastewater Collection Utility Reserves Management Practices 6053248 Section 6. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Wastewater Collection Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. Section 7. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Wastewater Collection Utility’s Fund Balance not included in the reserves described in Section 3-Section 6 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 7(d) below. Staff will manage the Operations Reserve according to the following practices: a) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 105 days of O&M and commodity expense Maximum Level 150 days of O&M and commodity expense b) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. c) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Wastewater Collection Utility shall be designed to return the Operations Reserve to its target level within four years. d) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Wastewater Collection Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 8, below. Section 8. Unassigned Reserve Proposed Amendments to Wastewater Collection Utility Reserves Management Practices 6053248 If the Operations Reserve reaches its maximum level, any further additions to the Wastewater Collection Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Wastewater Collection Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2020, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. WASTEWATER COLLECTIO N UTILITY FINANCIAL PLAN FY 2016 TO FY 2020 TABLE OF CONTENTS Section 1. Definitions and Abbreviations ................................................................................ 2 Section 2. Executive Summary and Recommendations ........................................................... 3 Section 2a. Executive Summary ................................................................................................... 3 Section 2b. Summary of Proposed Actions .................................................................................. 4 Section 3. Rate and Reserve Proposals ................................................................................... 4 Section 3a. Current and Proposed Rates ..................................................................................... 4 Section 3b. Reserves Management Practices, Proposed Change ................................................ 5 Section 3c. Proposed Reserve Transfers ...................................................................................... 6 Section 4. Current State of the Utility ..................................................................................... 7 Section 4a. Utility Overview ......................................................................................................... 7 Section 4b. Current Rates And Competitiveness .......................................................................... 7 Section 4c. Current Utility Financial Status .................................................................................. 9 Section 4d. Status of Reserves ................................................................................................... 10 Section 4e. Debt Service ............................................................................................................. 10 Section 5. Looking Back ....................................................................................................... 10 Section 5a. Background ............................................................................................................. 10 Section 5b. Historical Expenses and Revenues .......................................................................... 11 Section 6. Looking Forward .................................................................................................. 12 ATTACHMENT C WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 2 | P a g e Section 6a. Five Year Financial Forecast .................................................................................... 12 1. Overview ...................................................................................................................... 12 2. Treatment Costs ........................................................................................................... 13 3. Operations .................................................................................................................... 14 4. Capital Improvement Program (CIP) ............................................................................ 14 Section 6b. Revenue Requirement and Sources ......................................................................... 16 Section 6c. Risk Assessment and Reserves Adequacy ................................................................ 17 Section 6d. Alternate Scenarios ................................................................................................. 19 Section 6e. Long Term Outlook .................................................................................................. 19 Section 6f. Communications Plan .............................................................................................. 20 Appendices ......................................................................................................................... 21 Appendix A: Wastewater Collection Financial Forecast Detail .................................................. 22 Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail .......... 23 Appendix C: Wastewater Collection Utility Reserves Management Practices .......................... 24 Appendix D: Wastewater Collection Debt Service Details ......................................................... 25 Appendix E: Sample of Wastewater Collection Outreach Materials ......................................... 27 SECTION 1. DEFINITIONS AND ABBREVIATIONS CCF The standard unit of measurement for water delivered to water customers, equal to one hundred cubic feet, or roughly 748 gallons. When water usage is used to assess wastewater charges for commercial customers, it is measured in CCF. CIP Capital Improvement Program CPAU City of Palo Alto Utilities Department FOG Fats, oils, and grease. When flushed into the sewer system, these materials accumulate in parts of the sewer system and create blockages. RWQCP Regional Water Quality Control Plant, the wastewater treatment plant owned and operated by the City of Palo Alto that serves Palo Alto and several surrounding communities. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 3 | P a g e SECTION 2. EXECUTIVE SUMMARY AND RECOMMENDATIONS SECTION 2A. EXECUTIVE SUMMARY This document presents a Financial Plan for the City of Palo Alto’s Wastewater Collection Utility for the next five years. It provides revenues to cover the costs of operating the utility safely over that time while adequately investing for the future. It also addresses the financial risks facing the utility over the short term and long term, and includes measures to mitigate and manage those risks. Over the next five fiscal years staff projects that the Wastewater Collection Utility will see wastewater treatment costs rising 5% per year and other costs rising at roughly 3% to 4% per year. In addition, capital improvement project costs have increased as the economy has improved. These costs are shown in Table 1 below. Table 1: Expenses for FY 2014 to FY 2020 Expenses ($000) FY 2014 (actual) FY 2015 (est.) FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Treatment Costs 6,863 8,589 9,018 9,469 9,943 10,440 10,962 Operations, Rent, Debt, Other 5,959 5,981 6,161 6,375 6,596 6,824 7,062 Capital Projects 989 4,067 4,985 5,106 5,221 5,341 5,353 TOTAL 13,811 18,637 20,164 20,950 21,760 22,605 23,377 As shown in Table 1, overall costs are expected to rise by about 5% per year from FY 2015 to FY 2020. While expenses are currently larger than revenues, staff has been drawing down the Rate Stabilization Reserve in lieu of having rate increases. To ensure that revenues cover these rising costs, the financial plan includes the rate trajectory shown in Table 2. For FY 2016 to FY 2019 rates are projected to increase 9% per year followed by a 6% increase in FY 2020. Table 2: Projected Wastewater Collection Rate Trajectory for FY 2016 to FY 2020 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 9% 9% 9% 9% 6% These projected rate increases result in an increase of $2.48 to $3.42 per month for a residential customer’s sewer bill. The Wastewater Collection Utility’s Rate Stabilization Reserves are being used to spread the projected cost increases over several years. This Financial Plan projects that these reserves will be exhausted by FY 2017. In addition, this Financial Plan includes updates to the Wastewater Collection Utility Reserves Management Practices to amend the purpose of the CIP Reserve, as described below. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 4 | P a g e SECTION 2B. SUMMARY OF PROPOSED ACTIONS Staff proposes the following action for the Wastewater Collection Utility in FY 2015: 1. Transfer an additional $264,000 from the Rate Stabilization Reserve to the Operations Reserve. (Note that $1.9 million was already transferred from the Rate Stabilization Reserve for FY 2015 in the FY 2015 Financial Plan.) Staff proposes the following actions for the Wastewater Collection Utility in FY 2016: 1. Increase the Wastewater Collection rates as shown in Section 3A. The changes are projected to increase average system revenues by 9% effective July 1, 2015. 2. Amend the Reserves Management Practices to modify the purpose of the CIP Reserve, enabling it to act as a cash flow contingency reserve for capital investment projects as outlined in Section 3B. 3. Transfer all funds released from the Reappropriations Reserve at the end of FY 2015 to the CIP Reserve, as outlined in Section 3B. 4. Transfer $2 million from the Rate Stabilization Reserve to the Operations Reserve. See Section 3C for more details. SECTION 3. RATE AND RESERVE PROPOSALS SECTION 3A. CURRENT AND PROPOSED RATES The current rates were adopted July 1, 2012, when the City increased sewer rates by 5%. The rate change included a revenue-neutral change to the billing methodology for commercial customers. CPAU’s sewer rates for commercial customers are based on the previous winter’s water use. This closely approximates non-irrigation water consumption, which represents actual sewer use. CPAU has three sewer rate schedules: one for residents (S-1), one for commercial customers (S-2), and a special schedule for restaurants (S-6), which discharge higher than average amounts of grease and oil and, therefore, have a greater impact on the sewer system. CPAU also maintains a rate schedule for industrial dischargers (S-7), but there are currently no customers required to be on this rate schedule. Table 3, below, summarizes the current and proposed rates for all customer classes. Comparisons with neighboring communities are discussed later in Section 4B. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 5 | P a g e Table 3: Sewer Rates (Current and Proposed) Current (7/1/2012) Proposed (7/1/2015) Change $/mo. % Monthly Service and Minimum Charges ($/month) S-1 (Residential) Service charge $29.31 $31.95 $2.64 9% S-2 (Commercial), S-6 (Restaurant) Minimum $29.31 $31.95 $2.64 9% Quantity Rates S-1 (Residential) $/CCF N/A N/A - - S-2 (Commercial) $/CCF 5.65 6.16 0.51 9% S-6 (Restaurant) $/CCF 8.73 9.52 0.79 9% S-7 (Industrial) $/CCF 2.60 2.83 0.23 9% The Wastewater Collection Utility’s rates are evaluated and implemented in compliance with the cost of service requirements and procedural rules set forth in the California Constitution (Proposition 218). Current rates were structured based on staff’s annual assessment of the wastewater utility’s financial position, as well as the methodology from the January 2011 Wastewater Collection Utility Cost of Service & Rate Study completed by Utility Financial Solutions1. Staff tentatively plans to review and update this cost of service study in 2 to 3 years, unless any major changes occur to the utility’s operations or customer base that would necessitate an earlier study. Before conducting any new cost of service study, staff will review current rates and the scope of the study with the Utilities Advisory Commission (UAC) and Council to determine the City’s policy priorities. SECTION 3B. RESERVES MANAGEMENT PRACTICES, PROPOSED CHANGE Staff proposes one change to the Wastewater Collection Utility Reserves Management Practices (Appendix C) in this Financial Plan. Staff recommends changing the CIP Reserve definition and management practices so that it becomes a cash flow and contingency reserve for CIP projects. Currently these purposes are served by a combination of the Operations and Reappropriations Reserves, while the CIP Reserve acts as a sinking fund to accumulate funds for large one-time future CIP expenditures (which are rare). The City is changing its budgeting practices starting with FY 2016, and will no longer reappropriate CIP budgets each year. Instead, CIP budgets for long-term or ongoing projects will be renewed each year through the annual budget process. This means that the funds in the Reappropriations Reserve ($6.9 million as of June 30, 2014) will be released after June 30, 2015. These funds acted as a cash flow reserve for CIP projects, and some or all of it should be retained for that purpose. Staff proposes to retain these funds in the CIP reserve, and the proposed changes to the Reserves Management Practices will enable CPAU to do that. Staff proposes to initially set a minimum and maximum guideline for the CIP reserve that will enable it to hold similar amounts to what has typically been held within the Reappropriations 1 Staff Report 1399, Finance Committee, March 1, 2011 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 6 | P a g e Reserve. Staff intends to review the capital management practices at other agencies and revisit these guideline levels, but initially, staff proposes a minimum guideline level of 12 to 24 months of CIP expenditure. CIP-related funds in the Commitments Reserve would be allowed to count toward that guideline. The CIP-related funds in the Commitments Reserve are equal to the total remaining balance of all CIP contracts currently in progress, and these funds should be taken into account when determining whether CIP cash flow and contingency reserves are adequate. The initial maximum guideline level would be 24 months of CIP expenditures, but the maximum guideline could be exceeded with Council approval. Figure 1 shows the Reappropriations Reserve level as of June 30, 2014, as well as the CIP portion of the Reserve for Commitments. Figure 1: Capital Reserve SECTION 3C. PROPOSED RESERVE TRANSFERS In the FY 2015 Financial Plan several transfers between reserves were approved. Funds were transferred out of the Emergency Plant Replacement and Rate Stabilization Reserve into the newly-created Operations Reserve. These transfers were mainly related to setting up the new approved reserves structure, but a transfer from the Rate Stabilization Reserve to the Operations Reserve of $1.9 million was also approved. This was a planned drawdown so that a rate increase would not be necessary. As costs have changed in FY 2015, an additional transfer of $264,000 is proposed from the Rate Stabilization Reserve to the Operations Reserve. For FY 2016, staff proposes a $2 million transfer from the Rate Stabilization Reserve. This transfer is included in the financial projections in this Financial Plan. It will enable CPAU to maintain adequate Operations Reserve levels while moderating the pace of increase in Wastewater Collection rates. In addition, staff proposes transfers from the Reappropriations WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 7 | P a g e Reserve to the CIP Reserve as described in the previous section. The impact of these transfers on reserves levels can be seen in Appendix A. SECTION 4. CURRENT STATE OF THE UTILITY SECTION 4A. UTILITY OVERVIEW The City of Palo Alto’s Wastewater Collection Utility provides sewer service to the residents and businesses of Palo Alto. It is distinct from the Wastewater Treatment Utility, which provides treatment services for surrounding communities in addition to Palo Alto. Nearly 23,300 customers are connected to the sewer system, approximately 21,450 (92%) of which are residential and 1,850 (8%) of which are non-residential. Residential customers pay a flat fee for service. Non-residential customers are billed for sewer service based on their metered winter water usage. There is little variability in revenues for this utility. The Wastewater Collection Utility delivers all the wastewater it collects to the Regional Water Quality Control Plant (RWQCP) operated by the City of Palo Alto under a partnership agreement with several surrounding communities. Palo Alto is responsible for 37% to 40% of the wastewater sent to the RWQCP. The cost of running the RWQCP is contained in the Wastewater Treatment Utility and is not described in detail in this Financial Plan, but since these costs are a major driver of CPAU’s sewer rates, there is some discussion of future trends in treatment costs in Section 6A. Treatment costs make up nearly half of the Wastewater Collection Utility’s expenses as shown in Table 1 above. To collect wastewater from its customers and deliver it to the RWQCP, CPAU owns roughly 18,100 sewer laterals (which collect wastewater from customers’ plumbing systems) and 217 miles of sewer mains (which transport the waste to the treatment plant). These laterals and mains, along with the associated manholes and cleanouts, represent the vast majority of infrastructure used to collect wastewater in Palo Alto. CPAU conducts a sewer rehabilitation and replacement program to replace mains over time as they deteriorate or to increase capacity. For more discussion of this program, see Section 6A. CIP expense accounts for roughly a quarter of the utility’s expenditures. In addition to its CIP, CPAU performs various maintenance activities on the sewer system. These include inspecting and repairing sewer laterals, responding to sewer overflows, regularly cleaning sections of the system heavily impacted by fats, oils, and grease (FOG), and building and replacing sewer laterals for new or redeveloped buildings. The utility also shares the costs of other operational activities (such as customer service, billing, equipment maintenance, and street restoration) with the City’s other utilities. These maintenance and operations expenses, as well as associated administration, debt service, rent, and other costs, make up another quarter of the utility’s expenses. SECTION 4B. CURRENT RATES AND COMPETITIVENESS Table 3 shows the sewer bills for residential customers compared to what they would be under surrounding communities’ rate schedules. The annual sewer bill for a Palo Alto customer is WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 8 | P a g e $351.72 under current rates, 34% lower than the average neighboring community. Palo Alto has the third lowest monthly rate of the group. Table 3: Residential Monthly Sewer Bill Comparison Palo Alto Neighboring Communities Neighboring Community Average Menlo Park Redwood City Mountain View Los Altos Santa Clara Hayward 29.31 74.42 68.77 27.15 33.95 34.65 28.09 44.51 Based on rates as of January 1, 2015 If the proposed rate change as discussed in Section 3A is adopted by Council, and assuming other agencies do not change their sewer rates, Palo Alto would be 28% lower than the average neighboring community and retain the third lowest bill. Table 4 compares the sewer bills for two classes of commercial customers to what they would be under surrounding communities’ rate schedules. Note that other communities often have specific rates for industrial customers that discharge high intensity wastewater, such as food processors or chemical or electronics manufacturers, but Palo Alto does not currently have any customers that require these special rates. The annual bill for the median Palo Alto commercial customer is $949, or 2% above the average neighboring community. For the average restaurant the annual bill is $5,867, or 1% above the average neighboring community. Table 4: Commercial Monthly Sewer Bill Comparison Palo Alto Neighboring Communities Neighboring Community Average Menlo Park Redwood City Mountain View Los Altos Santa Clara Hayward General Commercial $79.10 $131.68 $90.40 $56.80 $52.29 $56.45 $76.48 $77.35 Restaurant $488.88 $575.12 $767.20 $389.20 $209.16 $442.01 $514.64 $482.89 Based on rates as of January 1, 2015 If the proposed rate change as discussed in Section 3A is adopted by Council, and assuming other agencies do not change their sewer rates, bills for Palo Alto restaurants would be about 10% higher than the average neighboring community’s restaurants, and bills for other Palo Alto commercial customers would be about 11% higher than the average neighboring community’s commercial customers. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 9 | P a g e SECTION 4C. CURRENT UTILITY FINANCIAL STATUS In FY 2014, treatment costs represented nearly half of the Wastewater Collection Utility’s costs, followed by administration, overhead, and other costs (22%) and Operations (21%). CIP costs were lower than usual (7% of costs) due to a temporary hold on new funding until existing projects were completed. These expenditures are shown in Figure 3. They are also displayed by category of expenditure in Figure 2. The utility’s revenue in FY 2014 came primarily from sewer charges (86%), with the remainder coming from capacity and connection fees (10%), and other sources (4%). Table 5 contains a summary of the Wastewater Collection Utility’s financial outlook for FY 2015. Sales are very stable since roughly 60% of sales are to residential customers, whose rate consists of fixed monthly service charges. A component of business sales revenues is based on winter water use levels, which are fairly stable as well. For FY 2015, no appreciable variances in sales revenues from budget are projected. Connection and capacity fees associated with new development and redevelopment continue to be higher than budget, increasing other revenues. Operations and maintenance costs are projected to be slightly higher, based on historical trends. Net withdrawals from reserves are projected to be $1.7 million, slightly lower than the budgeted $1.8 million. Table 5: Projected Net Revenue, FY 2015 Wastewater Collection - Operating Activity All figures in thousands ($000’s) Adopted Budget FY 2015 Projected FY 2015 Activity Variance to Budget Net Sales to date 15,010 15,010 - Other revenues to date 1,565 1,971 406 Treatment costs to date (8,589) (8,589) - Other expenses to date (9,823) (10,048) (587) Total (1,837) (1,656) 181 Figure 3: FY 2014 Costs by Activity Treatment, 50% CIP, 7% Operations, 21% Admin/ Overhead, 18% Other, 4% Figure 2: FY 2014 Costs by Category Treatment, 50% CIP, 7% Supplies/ Materials / Other, 6% Salaries/ Benefits, 21% Admin/ Overhead, 16% WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 10 | P a g e SECTION 4D. STATUS OF RESERVES Appendix A shows the projected status of the Wastewater Collection Utility’s reserves at the end of FY 2015. Total reserves at year end (6/30/2015) are projected to be $14.9 million, with $2.3 million remaining in the Rate Stabilization Reserve for future years and $4.3 million in the Operations Reserve, which is at the Reserve Target level. As detailed in Appendix C: Wastewater Collection Utility Reserves Management Practices and in Section 3B, this plan includes a change to the structure of the utility’s CIP Reserve to make it a cash flow and contingency reserve for CIP projects . SECTION 4E. DEBT SERVICE The Wastewater Collection Utility’s annual debt service is roughly $128,000 per year. This is related to one bond issuance that will require payments through 2024. This issuance, the 1999 Utility Revenue Bonds, Series A, is a joint issuance between the Storm Drain, Wastewater Treatment, and Wastewater Collection Utilities refinancing several different earlier bond issuances. The City is in compliance with all covenants on that bond. Additional detail is provided in Appendix D. SECTION 5. LOOKING BACK SECTION 5A. BACKGROUND The Wastewater Utility commenced operation in 1899 to serve Palo Alto and Stanford. In its first three decades the system grew to 60 miles of sewers. Raw sewage was discharged into Mayfield Slough at the edge of the Bay. In the 1930s, at the behest of the State Department of Health, Palo Alto built the South Bay’s first wastewater treatment plant. At that time the sewer system served 20,500 Stanford and Palo Alto residents and a cannery. The plant was upgraded twice in the 1940s and 1950s to increase capacity.2 At the same time, the postwar population and industrial boom in the 1950s required rapid expansion of the sewer system. In the first half of the 1960s Palo Alto’s area doubled, as did wastewater flows, overwhelming the capacity of several of the utility’s “trunk lines,” which are the largest diameter main sewer lines carrying wastewater to the treatment plant. This prompted the City, in 1965, to perform the first of its sewer master plans to identify needed capacity improvements. At that point the Wastewater Utility’s system comprised more than 150 miles of sewer mains.3 In 1968 the City signed agreements with the Cities of Mountain View and Los Altos to build a new regional treatment plant, the RWQCP, which is still in operation today. Since 1940 the City had been providing treatment services to the East Palo Alto Sanitary District through an existing agreement, and was also serving Stanford University by transporting wastewater across the City’s sewer system to the treatment plant. Both of these organizations became partners in the RWQCP as well. At the same time the Town of Los Altos Hills became the sixth partner as it 2 Long Range Facilities Plan for the Regional Water Quality Control Plant, August 2012, Carollo Engineers, pp 2-1 through 2-2 3 Wastewater Collection and Storm Drainage, 1965, Brown and Caldwell Consulting Engineers, pp 4, 6-7, 143 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 11 | P a g e signed an agreement with the City to connect the Town’s sewer system to the City’s sewer system to carry wastewater to the new RWQCP. The current agreements for the RWQCP extend through 2035.4 In the 1980s the City directed increased attention to the condition of its sewer system, performing a series of studies of groundwater inflow and infiltration into the system. The study found high rates of infiltration, estimating that as much as 40% of the water going to the RWQCP from Palo Alto’s system was groundwater and stormwater rather than wastewater.5 In some parts of Palo Alto the land surface had subsided due to groundwater pumping by the water utility, and though that practice had ceased many years earlier as the water utility switched to the Hetch Hetchy system, parts of the city had already subsided two to five feet. This subsidence had damaged several parts of the sewer collection system, leading to reduced slopes for sewer mains that caused reductions in capacity. In response to these studies the City commenced an accelerated sewer system rehabilitation program.6 At that point the sewer system comprised over 190 miles of mains.7 A Master Plan study in 1988 recommended a variety of capacity expansions, and in the 1990s the City completed about half of them. However, a 2004 Master Plan update found that the accelerated sewer rehabilitation plan started in the early 1990s had substantially reduced infiltration, easing the capacity problems that had led the to the recommended capacity increases in the 1988 study. Several of the outstanding projects were canceled and replaced with a different set of projects.8 At the same time the City updated its hydraulic model and developed greater capacity to do system planning in house. Today, with a system comprising 217 miles of sewer mains, the Wastewater Collection Utility continues to serve over 23,300 Palo Alto residences and businesses, and transports wastewater to the RWQCP for Stanford University and the Town of Los Altos Hills. SECTION 5B. HISTORICAL EXPENSES AND REVENUES Table 6 shows the Wastewater Collection Utility’s expenses and revenues for the past five years. Treatment charges made up 41% of total expenses in FY 2010 and have been increasing by 8% per year on average. FY 2014 treatment costs were lower than average due to a one time change in accounting for encumbrances. While FY 2014 treatment charges were 50% of total cost, this was mainly due to a one-year delay in new capital improvement budgeting for main replacements. Excluding treatment and CIP, costs for this utility have increased by about 8% on average since 2010. Sales revenues increased in FY 2013, primarily due to rate increases, but the largest item to note are the continued increases in connection and capacity fees from new construction. These have increased 38% since FY 2010. Also notable is the negative interest earned in FY 2013, 4 Long Range Facilities Plan for the Regional Water Quality Control Plant, August 2012, Carollo Engineers, pg 2-2 5 Wastewater Collection System Master Plan – Capacity Assessment, January 2004, MWH Americas, Inc., pg ES-2 6 CMR 183:90, Infrastructure Review and Update, March 1, 1990 7 Master Plan of the Wastewater Collection System, December 1988, Camp Dresser & McKee, Inc., pg 1-2 8 Wastewater Collection System Master Plan – Capacity Assessment, January 2004, MWH Americas, Inc., pg ES-3 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 12 | P a g e which represents a decrease in the market value of the City’s investment portfolio that accounting rules require the City to recognize at the end of each fiscal year. Given that the City holds its investments to maturity these “mark to market” gains and losses do not impact the utility’s long term financial position. Table 6: Historical Expenses, Wastewater Collection Utility SECTION 6. LOOKING FORWARD SECTION 6A. FIVE YEAR FINANCIAL FORECAST 1. OVERVIEW Staff has prepared a forecast of costs and revenues through FY 2020. As shown in Table 7 (and Appendix A), the Wastewater Collection Utility’s total costs are projected to increase by 4.6% per year on average for FY 2016 through FY 2020. The utility’s sales revenue will need to increase by 8% annually, on average, through FY 2020 since revenues are currently below costs in a normal year. Over the last several years actual costs for operations, maintenance, and CIP have been relatively low. The cost of maintaining and replacing the distribution system in FY 2013 was almost the same as it was in FY 2009, and this has offset the rising cost of treatment. This was 2010 2011 2012 2013 2014 5 RETAIL SALES REVENUE 14,490 14,287 14,094 15,019 14,588 6 CONNECTION AND CAPACITY FEES 469 1,081 989 1,609 1,703 7 OTHER / TRANSFERS IN 278 307 264 545 361 8 INTEREST 674 454 494 (211) 339 9 TOTAL SOURCES OF FUNDS 15,910 16,129 15,841 16,963 16,991 10 11 PURCHASES/CHARGES OF UTILITIES (TREATMENT)6,519 7,414 8,895 8,314 6,863 12 ALLOCATED CHARGES (CIP&OPERATING)1,535 1,787 791 1,926 2,359 13 CUSTOMER SERVICE 239 281 72 1 133 14 DISTRIBUTION OPERATIONS 1,997 2,227 2,466 2,617 2,570 15 ENGINEERING (OPERATING)220 195 258 271 310 16 DEBT SERVICE 128 128 128 128 129 17 RENT 115 115 106 110 217 18 OTHER/ TRANSFERS OUT 168 267 88 147 241 19 CAPITAL IMPROVEMENT FUNDING 4,935 4,630 4,274 4,094 989 20 ALLOWANCE FOR UNSPENT CAPITAL FUNDS - 21 TOTAL USES OF FUNDS 15,856 17,044 17,079 17,610 13,811 22 23 INTO / (OUT OF) RESERVES 54 (914) (1,238) (647) 3,180 Fiscal Year WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 13 | P a g e likely due to the economic downturn, which led to lower costs for services and materials. Staff has seen indications that this trend has reversed. Prices are rising for contract services and materials, and this means that the utility is more likely to see rising costs in the future. If costs for operations, maintenance, and CIP increase more quickly than projected in this plan, either due to the improving economy or other factors, larger rate increases may be required. Table 7: Five Year Financial Forecast Summary 2. TREATMENT COSTS Treatment expenses represent the Wastewater Collection Utility’s share of the costs of operating the RWQCP. Per the partnership agreements between Palo Alto and its partner agencies, these charges are assessed based on a formula that takes into account the total amount of wastewater delivered, the amount of organic material in it, its ammonia content, and the total suspended solids it is carrying. The Wastewater Collection Utility’s assessed share of the RWQCP’s revenue requirement fluctuates in the 38% to 40% range. Mountain View is the other large agency served by the RWQCP (39% of the revenue requirement for FY 2014) with the smaller agencies (Stanford, Los Altos, East Palo Alto, and Los Altos Hills) making up the remainder of the flow to the treatment plant. In the next five years treatment costs are expected to rise by 5% per year, primarily due to increased CIP spending by the RWQCP. In the longer term, treatment costs are expected to continue to rise at that rate as major upgrade and replacement projects are undertaken at the plant. These costs are described in more detail in Section 6E. Actual Adopted Projected 2014 2015 2015 2016 2017 2018 2019 2020 1 2 % CHANGE IN RETAIL RATE 0.0%0.0%0.0%9.0%9.0%9.0%9.0%6.0% 3 PROJECTED CHANGE IN RETAIL SALES REVENUE - - 1,352 1,473 1,606 1,751 1,272 4 5 RETAIL SALES REVENUE 14,588 15,010 15,010 16,305 17,774 19,374 21,119 22,411 6 CONNECTION AND CAPACITY FEES 1,703 954 1,360 1,402 1,445 1,487 1,519 1,578 7 OTHER / TRANSFERS IN 361 302 302 302 302 302 302 302 8 INTEREST 339 309 309 309 309 309 309 309 9 TOTAL SOURCES OF FUNDS 16,991 16,575 16,981 18,319 19,830 21,473 23,249 24,600 10 11 PURCHASES/CHARGES OF UTILITIES (TREATMENT)6,863 8,589 8,589 9,018 9,469 9,943 10,440 10,962 12 ALLOCATED CHARGES (CIP&OPERATING)2,359 1,844 2,576 2,646 2,725 2,807 2,891 2,978 CUSTOMER SERVICE 133 268 147 155 166 177 188 200 13 DISTRIBUTION OPERATIONS 2,570 2,816 2,875 2,960 3,064 3,174 3,286 3,403 ENGINEERING (OPERATING)310 369 325 335 347 360 373 387 14 DEBT SERVICE 129 128 128 128 128 128 128 128 15 RENT 217 223 223 229 236 243 251 258 16 OTHER/ TRANSFERS OUT 241 108 108 108 108 108 108 108 17 CAPITAL IMPROVEMENT FUNDING 989 4,067 4,067 4,985 5,106 5,221 5,341 5,353 ALLOWANCE FOR UNSPENT CAPITAL FUNDS - - (400) (400) (400) (400) (400) (400) 18 TOTAL USES OF FUNDS 13,811 18,412 18,637 20,164 20,950 21,760 22,605 23,377 19 20 INTO / (OUT OF) RESERVES 3,180 (1,837) (1,656) (1,845) (1,120) (287) 644 1,223 Fiscal Year WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 14 | P a g e 3. OPERATIONS Operations costs include the Customer Service, Distribution Operations, Engineering, and Allocated Charges categories in Table 7, above. Debt service, rent, and transfers are also included in this category. Customer Service costs are primarily related to the call center and collections on delinquent accounts. The Distribution Operations category includes preventative and corrective maintenance on sewer mains and laterals, investigation of sewer overflows, regular cleaning of heavily impacted sections of the sewer system, and services shared with other utilities (such as street restoration and equipment maintenance). Allocated Charges include the costs of accounting, purchasing, legal, and other administrative functions provided by the City’s General Fund staff, as well as shared communications services and Utilities Department administrative overhead and billing system maintenance costs. Operations costs are projected to increase by 3% per year, on average, over the forecast period. Underlying these projections are salary and benefit, consumer price index, and other cost projections used in the City’s long-range financial forecast. 4. CAPITAL IMPROVEMENT PROGRAM (CIP) The Wastewater Collection Utility’s CIP consists of the following programs:  The Sewer System Replacement/Rehabilitation Program, under which the Wastewater Collection Utility replaces aging sewer mains.  Customer Connections, which covers the cost when the Wastewater Collection Utility installs new services or upgrades existing services at a customer’s request in response to development or redevelopment. CPAU charges a fee to these customers to cover the cost of these projects.  Ongoing Projects, which covers the cost of replacing degraded manholes and sewer laterals, as well as the cost of capitalized tools and equipment. The Sewer System Replacement and Rehabilitation Program funds the replacement of deteriorating sewer mains and projects to increase capacity in various parts of the sewer system. The sewer system consists of over 217 miles of mains, and CPAU uses a variety of tools to establish which sections are in need of replacement. Maintenance statistics (such as records of the location and number of sewer overflows on the system) and videotape of sewer mains during regular cleaning can reveal areas with large amounts of deteriorating pipe. CPAU uses a scoring system to prioritize which mains to replace first, and coordinates with the Public Works street maintenance program to avoid cutting into newly repaved streets. A major goal of the program is to minimize groundwater and rainwater infiltration. As mains deteriorate they begin to allow groundwater and rainwater to infiltrate the system. Some level of infiltration is expected on any sewer system, but if there is too much, the combined flow of wastewater and groundwater/rainwater can overwhelm the capacity of various parts of the sewer system. Reducing infiltration can reduce the need to expand the system to accommodate increased flow. To achieve this goal, deteriorating mains are either repaired with a plastic lining or replaced. CPAU replaces or repairs approximately 25,000 feet of main per year, or 2.5% of the system. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 15 | P a g e The CIP program also funds sewer capacity improvements. CPAU uses a hydraulic model, data from various flow meters on the system, and land use data to identify sections of the system that are being overloaded. When sewer mains are operating at or above their capacity on a regular basis it will increase the likelihood of sewer overflows. CPAU also does occasional comprehensive master planning studies to identify necessary capacity improvements. The most recent study, in 2004, identified eight projects, three of which have been completed. The remaining four projects are low priority projects and will be scheduled and planned as the need arises. Over the last few years, main replacement costs have been increasing, for Wastewater as well as the Gas and Water utilities. The replacement cost per linear foot has increased by between 25 and 50% in some cases. Several factors may be contributing to this. Economic recovery in the Bay Area, as well as a greater focus on infrastructure improvement by many municipal agencies and utilities could be creating high demand for contractors in this field. There may be ongoing greater costs for newer, more leak resistant pipe materials. Should these trends prove to be less than short-term phenomena, wastewater main replacement budgets may need to be increased by $1.5 to $1.7 million more per year to keep up the current pace of replacement. As the last master plan study was updated over a decade ago, and due to these escalating costs, staff is considering a new master plan study, tentatively planned for 2016, to evaluate the current state of the sewer system and determine the necessary rate of main replacement in future years. The process may reveal a need for a higher or lower replacement, or possibly target areas for more urgent focus. In the case that prices remain high and the updated plan shows a need for similar rates of replacement that CPAU had previously planned, CIP costs will rise. Staff analyzed this “High CIP Cost” scenario in Section 6D. Ongoing Projects and Customer Connections are projected to cost approximately $1.27 million in FY 2016 and increase by 2.8% each year through the end of the forecast period. Actual expenses for these projects fluctuate annually depending on how many defective laterals and manholes are discovered during routine maintenance, as well as how much development and redevelopment is going on that prompts the replacement or upgrade of sewer laterals. It is worth noting that property owners pay a fee for sewer lateral replacement or expansion during redevelopment, so when the number of projects increase, so does fee revenue. Projected CIP spending is displayed in Table 8 for the 5-year financial forecast period. Table 8: Projected CIP Spending Project Category Current Budget* Spending, Curr. Yr Remain. Budget**Committed FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Sewer Rehab/Augmentation 10,338 (334) 10,005 8,828 3,420 3,523 3,620 3,722 3,833 Ongoing Projects 1,510 (272) 1,238 860 882 907 932 958 985 Customer Connections 530 (89) 441 5 383 394 405 416 429 TOTAL 12,379 (695) 11,684 9,692 4,685 4,824 4,957 5,096 5,246 *Includes unspent funds from previous years carried forward or reappropriated into the current fiscal year **Equal to CIP Reserves (Reserve for Reappropriations + Reserve for Commitments). WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 16 | P a g e Aside from customer connections, the CIP plan for FY 2016 to FY 2020 is funded by sewer rates and capacity fees. The details of the plan are shown in Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail. SECTION 6B. REVENUE REQUIREMENT AND SOURCES The revenue requirement is the total amount of revenue that must be collected from customers in order to meet the planned expenditures for the Wastewater Collection Utility. Costs for the Wastewater Collection Utility are projected to increase by nearly 5% per year through FY 2020. Without rate increases, by FY 2020 costs would exceed revenues by nearly $6.2 million per year. Matching costs to revenues by FY 2020 will require 9% increases in sales revenues each year for FY 2016 to FY 2019, as shown in Figure 4, below. There was no rate increase in FY 2015. Instead, there was a one-time cost savings since there was no new sewer main replacement project in FY 2014, and there was a one-time decrease in treatment costs related to a change in billing methodology by the RWQCP. The utility has seen substantial increases in connection and capacity fee revenues in recent years, offsetting the need for increased sales revenue, and these are assumed to continue, albeit slightly reduced from current levels. Each of the projected FY 2016 to FY 2019 rate increases will increase residential sewer bills by $2.64 to $3.42 per month. Figure 4: Wastewater Collection Fund Revenue and Cost Projections WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 17 | P a g e Figure 5 shows the reserve reallocations that implement the current and proposed Reserves Management Practices. Figure 5: Wastewater Collection Reserves Projections SECTION 6C. RISK ASSESSMENT AND RESERVES ADEQUACY The Wastewater Collection Utility currently has one contingency reserve, the Operations Reserve, and this Financial Plan maintains reserves within their approved guideline levels throughout the forecast period, as shown in Figure 6 below. Reserve levels also exceed the short term risk assessment for the utility. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 18 | P a g e Figure 6: Operations Reserve Adequacy Staff performs an annual assessment of risks for the Wastewater Collection Utility. For this evaluation, staff estimates the revenue shortfall due to: 1. the maximum observed budget-to-actual variance in one year during the past five years; 2. an increase of 10% in system improvement CIP expenditures for the year; and 3. an increase of 10% in treatment costs. Table 9 summarizes the risk assessment calculation for the Wastewater Collection Utility. The Operations Reserve is projected to be adequate to manage these levels of risk over the entire forecast period. Table 9: Wastewater Collection Risk Assessment FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Total Revenue ($000) 15,020 16,315 17,784 19,384 21,129 Max. Historical Budget-to-Actual variance 10% 10% 10% 10% 10% Budget-to-Actual Risk ($000) 1,502 1,632 1,778 1,938 2,113 System Rehabilitation CIP Budget ($000) 3,695 4,602 4,712 4,816 4,925 CIP Contingency @10% ($000) 370 460 471 482 493 Treatment Budget ($000) 8,589 9,018 9,469 9,943 10,440 Treatment Cost Contingency @10% ($000) 859 902 947 994 1,044 Total risk assessment value ($000) 2,731 2,994 3,196 3,414 3,650 Projected Operations Reserve Level ($000) 4,482 3,663 3,376 4,019 5,242 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 19 | P a g e SECTION 6D. ALTERNATE SCENARIOS The forecast described in the previous sections assumes that wastewater main replacement costs are about the same as they were in previous years. There is substantial uncertainty about this assumption. Staff has created a separate CIP scenario in which main replacement budgets are 50% higher than the base forecast. As described in Section 6A (Five Year Financial Forecast) prices for the most recent main replacement projects have been nearly 50% higher than previous projects. The current forecast assumes that these prices have been temporary spikes due to the economy picking up, but that may not be the case. The “High CIP Cost” scenario assumes that CPAU continues its current pace of main replacement and prices remain at these higher levels. Figure 7 shows the rate increases under the High CIP Cost scenario and the base case (inflationary increases in CIP budgets). If this scenario becomes reality, it may be possible to phase in the increase in CIP budgets over several years to defer the rate impact into later years. CPAU will be developing a Wastewater Collection System Master Plan, planned for 2016. It will give CPAU the information it needs to determine the feasibility of these types of strategies. Figure 7: Rate increases for High CIP Cost scenario SECTION 6E. LONG TERM OUTLOOK In the longer term (5 to 35 years) the primary factor that could lead to increased costs for the Wastewater Collection Utility are major upgrades at the RWQCP, a share of which will be WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 20 | P a g e allocated to the utility as part of treatment costs. These upgrades includes replacement or rehabilitation of the parts of the facility that pump raw sewage to the main treatment works (the headworks), separate out primary sludge (the primary settling tank), process sludge (the bio-solids facility), and treat wastewater (the fixed film reactors). Upgrades to the laboratories and operational buildings are planned as well. In addition, the 72-inch regional trunk sewer line flowing into the plant needs to be evaluated and rehabilitated. Based on detailed project cost projections provided by RWQCP staff, treatment costs are likely to continue to increase by roughly 5% per year through at least 2030. Two of Palo Alto’s comparison cities, Mountain View and Los Altos, are partners in the RWQCP and will see similar increases, but other comparison agencies may not. SECTION 6F. COMMUNICATIONS PLAN The FY 2016 Wastewater Collection Utility communications strategy covers three primary areas: rates, operations and infrastructure, and safety. Communication about wastewater rate adjustments will highlight the important infrastructure and operations upgrades that are occurring at the Regional Water Quality Control Plant to improve wastewater collection utility services. To keep customers apprised of the status and accomplishments of CIP projects, a network of project web pages are maintained and updated as needed. Traffic is driven to the website via ads in publications, newspaper inserts, social media and email blasts. An important communications topic for the wastewater utility is avoiding sewer back-ups due to FOG (fats, oil and grease) and trash being dumped down drains and toilets. Safety topics are emphasized year-round. Staff continues its outreach goal of educating customers about the utility’s gas-sewer line cross-bore inspection program, including the importance of calling Utilities first when there is a sewer back-up. Staff ran a successful campaign featuring one of our primary sewer repair crewmen to highlight this issue. Promotional activity about wastewater utility maintenance and safety operations includes use of bill inserts, ads in local print publications, website pages, email blasts and social media. While print materials and website pages feature prominently, CPAU is increasing the outreach emphasis on use of direct mail, social media and digital advertising including videos and short commercials on the local television channels. Staff is also attending more community safety/emergency preparation events and neighborhood meetings. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 21 | P a g e APPENDICES Appendix A: Wastewater Collection Financial Forecast Detail Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail Appendix C: Wastewater Collection Utility Reserves Management Practices Appendix D: Wastewater Collection Debt Service Details Appendix E: Sample of Wastewater Collection Outreach Materials WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 22 | P a g e APPENDIX A: WASTEWATER COLLECTION FINANCIAL FORECAST DETAIL Actual Adopted Projected 2014 2015 2015 2016 2017 2018 2019 2020 1 2 % CHANGE IN RETAIL RATE 0.0%0.0%0.0%9.0%9.0%9.0%9.0%6.0% 3 PROJECTED CHANGE IN RETAIL SALES REVENUE - - 1,352 1,473 1,606 1,751 1,272 4 5 RETAIL SALES REVENUE 14,588 15,010 15,010 16,305 17,774 19,374 21,119 22,411 6 CONNECTION AND CAPACITY FEES 1,703 954 1,360 1,402 1,445 1,487 1,519 1,578 7 OTHER / TRANSFERS IN 361 302 302 302 302 302 302 302 8 INTEREST 339 309 309 309 309 309 309 309 9 TOTAL SOURCES OF FUNDS 16,991 16,575 16,981 18,319 19,830 21,473 23,249 24,600 10 11 PURCHASES/CHARGES OF UTILITIES (TREATMENT)6,863 8,589 8,589 9,018 9,469 9,943 10,440 10,962 12 ALLOCATED CHARGES (CIP&OPERATING)2,359 1,844 2,576 2,646 2,725 2,807 2,891 2,978 CUSTOMER SERVICE 133 268 147 155 166 177 188 200 13 DISTRIBUTION OPERATIONS 2,570 2,816 2,875 2,960 3,064 3,174 3,286 3,403 ENGINEERING (OPERATING)310 369 325 335 347 360 373 387 14 DEBT SERVICE 129 128 128 128 128 128 128 128 15 RENT 217 223 223 229 236 243 251 258 16 OTHER/ TRANSFERS OUT 241 108 108 108 108 108 108 108 17 CAPITAL IMPROVEMENT FUNDING 989 4,067 4,067 4,985 5,106 5,221 5,341 5,353 ALLOWANCE FOR UNSPENT CAPITAL FUNDS - - (400) (400) (400) (400) (400) (400) 18 TOTAL USES OF FUNDS 13,811 18,412 18,637 20,164 20,950 21,760 22,605 23,377 19 20 INTO / (OUT OF) RESERVES 3,180 (1,837) (1,656) (1,845) (1,120) (287) 644 1,223 21 24 ENDING COMMITMENTS & REAPPROPRIATIONS 8,312 8,312 1,454 1,454 1,454 1,454 1,454 1,454 23 ENDING PLANT REPLACEMENT RESERVE - - - - - - - - ENDING CIP RESERVE - - 6,858 6,858 6,858 6,858 6,858 6,858 22 ENDING RATE STABILIZATION RESERVE 4,556 2,322 2,322 301 - - - - ENDING OPERATIONS RESERVE 3,728 4,127 4,306 4,482 3,663 3,376 4,019 5,242 25 UNASSIGNED RESERVES - - - - - - - - 26 RISK ASSESSMENT VALUE 2,230 2,722 2,722 2,876 3,043 3,221 3,409 3,598 27 28 OPERATIONS RESERVE GUIDELINES 29 MIN (60 DAYS TREATMENT/O&M EXP)1,915 2,358 2,461 2,561 2,670 2,785 2,904 3,029 TARGET (105 DAYS TREATMENT/O&M EXP)3,352 4,127 4,306 4,482 4,673 4,873 5,082 5,300 30 MAX (150 DAYS TREATMENT/O&M EXP)4,788 5,895 6,152 6,402 6,675 6,961 7,260 7,571 31 Fiscal Year WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 23 | P a g e APPENDIX B: WASTEWATER COLLECTION UTILITY CAPITAL IMPROVEMENT PROGRAM (CIP) DETAIL Project #Project Name Reappropriated / Carried Forward from Previous Years Current Year Funding Budget Amendments Spending, Current Year Remaining in CIP Reserve Fund Commitments FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 SEWER SYSTEM REHABILITATION AND AUGMENTATION (SSR/A) PROGRAM WC-07004 SSR/A - Project 20 39,293 - - - 39,293 - - - - - - WC-08012 SSR/A - Project 21 188,809 - - (23,087) 165,722 - - - - - - WC-09001 SSR/A - Project 22 (37,132) - - (43,777) (80,909) 6,087 - - - - - WC-10002 SSR/A - Project 23 1,187,290 - - (95,978) 1,091,312 1,160,999 - - - - - WC-11000 SSR/A - Project 24 2,512,435 - - (67,577) 2,444,858 2,282,801 - - - - - WC-12001 SSR/A - Project 25 2,854,977 - - (74,366) 2,780,611 2,296,851 - - - - - WC-13001 SSR/A - Project 26 272,550 3,000,000 - (28,745) 3,243,805 3,040,000 - - - - - WC-14001 SSR/A - Project 27 - 320,000 - - 320,000 40,950 3,090,000 - - - - WC-15001 SSR/A - Project 28 - - - - - - 330,000 3,183,000 - - - WC-16001 SSR/A - Project 29 - - - - - - - 340,000 3,270,000 - - WC-17001 SSR/A - Project 30 - - - - - - - - 350,000 3,362,000 - WC-19001 SSR/A - Project 31 - - - - - - - - - 360,000 3,462,500 WC-20000 SSR/A - Project 32 - - - - - - - - - - 370,000 Subtotal, Sewer Rehab./Augmentation 7,018,222 3,320,000 - (333,530) 10,004,692 8,827,688 3,420,000 3,523,000 3,620,000 3,722,000 3,832,500 ONGOING PROJECTS WC-13002 Fusion & Gen. Equip./Tools 28,132 50,000 - - 78,132 - 50,000 50,000 50,000 50,000 50,000 WC-15002 WW System Improvements 281,702 225,000 - (48,054) 458,648 75,653 232,000 239,000 246,000 253,000 260,000 WC-99013 Sewer / Manhole Rehab.825,516 100,000 - (224,261) 701,255 784,358 600,000 618,000 636,000 655,000 675,000 Subtotal, Ongoing Projects 1,135,350 375,000 - (272,315) 1,238,035 860,011 882,000 907,000 932,000 958,000 985,000 CUSTOMER CONNECTIONS (FEE FUNDED) WC-80020 Sewer System Extensions 158,227 372,000 - (89,334) 440,893 4,572 383,000 394,000 405,000 416,000 428,500 Subtotal, Customer Connections 158,227 372,000 - (89,334) 440,893 4,572 383,000 394,000 405,000 416,000 428,500 GRAND TOTAL 8,311,799 4,067,000 - (695,179) 11,683,620 9,692,271 4,685,000 4,824,000 4,957,000 5,096,000 5,246,000 Funding Sources Connection/Capacity Fees 750,000 - 871,000 894,000 917,000 940,000 986,534 Funded by Rates and Other Revenue 3,695,000 - 3,814,000 3,930,000 4,040,000 4,156,000 4,259,466 CIP-RELATED RESERVES DETAIL 6/30/2014 (Actual)12/31/2014 Reappropriations 6,858,799 1,991,349 Commitments 1,453,000 9,692,271 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 24 | P a g e APPENDIX C: WASTEWATER COLLECTION UTILITY RESERVES MANAGEMENT PRACTICES (Amendments to this section are proposed. See the proposed resolution adopting this Financial Plan. This section will be added to the Financial Plan following adoption of any amendments to this section.) WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 25 | P a g e APPENDIX D: WASTEWATER COLLECTION DEBT SERVICE DETAILS The Wastewater Collection Utility currently makes payment on its share of one bond issuance, the 1999 Utility Revenue Bonds, Series A, which is due to be retired in 2024. This $17.7 million issuance refinanced various earlier Storm Drain, Wastewater Treatment, and Wastewater Collection Utility bond issuances. The Wastewater Collection Utility’s share of the issuance was roughly $1.9 million, which represented the second refinancing of the remaining principal of a 1990 bond issuance that itself was a refinancing of a 1985 issuance that financed a variety of improvements to the sewer system. The cost of debt service for the Wastewater Collection Utility’s share of this bond issuance for the financial forecast period is as follows: Table 100: Wastewater Collection Utility Debt Service ($000) FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 1999 Utility Revenue Bonds, Series A 128 128 128 128 128 128 The 1999 Utility Revenue Bonds include two covenants stating that 1) the Wastewater Collection Utility will maintain a debt coverage ratio of 125% of debt service, and 2) that the City will maintain “Available Reserves”9 equal to five times the annual debt service. The current financial plan maintains compliance with both covenants throughout the forecast period. Compliance with covenant one is shown below in Table 11, below. Due to the small size of the annual debt service payment for these bonds, the Wastewater Collection Utility’s Operations Reserve alone more than satisfies the second covenant at more than 30 times annual debt service throughout the forecast period. Table 111: Debt Service Coverage Ratio ($000) FY 2015 FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Revenues 16,981 18,319 19,830 21,473 23,249 24,600 Expenses (Excl. CIP and Debt Service) (14,842) (15,451) (16,115) (16,811) (17,537) (18,296) Net Revenues 2,139 2,868 3,715 4,662 5,712 6,304 Debt Service 128 128 128 128 128 128 Coverage Ratio 1671% 2241% 2902% 3642% 4463% 4925% The Wastewater Collection Utility’s reserves (but not its net revenues) are also considered security for the Storm Drain and Wastewater Treatment Utilities’ shares of the debt service on the 1999 bonds. Throughout the term of the bonds there remains a small risk that the Wastewater Collection Utility’s reserves could be called upon to make a debt service payment on behalf of one of those utilities if it cannot meet its debt service obligations. Staff does not foresee this occurring based on the current financial condition of those utilities. If the 9 Available Reserves as defined in the 1999 Utility Revenue Bonds included reserves for the Water, Wastewater Treatment, Wastewater Collection, Refuse, Storm Drain, Electric, and Gas Utilities WASTEWATER COLLECTION UTILITY FINANCIAL PLAN J u n e 1 6 , 2 0 1 4 26 | P a g e Wastewater Collection Utility’s reserves were used this way, any amounts advanced would have to be repaid by the borrowing utility. One other bond series is secured by the net revenues (but not the reserves) of the Wastewater Collection Utility. The 1995 Series A Utility Revenue Bonds issued for the Storm Drain utility was secured by the net revenues of the City’s “Enterprise,” which was defined as the City’s water, gas, wastewater, storm drain, and electric utilities, and are senior to the 1999 bonds referenced above. Debt service payments of roughly $680,000 per year are made on the 1995 Series A bonds by the City’s Storm Drain Utility, and staff does not currently foresee any risk of that utility being unable to make payment. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN APPENDIX E: SAMPLE OF WASTEWATER COLLECTION OUTREACH MATERIALS Attachment D * NOT YET APPROVED * 150223 mf 6053246 Resolution No. _____ Resolution of the Council of the City of Palo Alto Amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) R E C I T A L S A. Pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the Council of the City of Palo Alto may by resolution adopt rules and regulations governing utility services, fees and charges. B. Pursuant to Article XIIID Sec. 6 of the California Constitution, on ________, 2015, the City of Palo Alto held a public hearing to consider all protests against the proposed wastewater collection rate amendments. C. The total number of written protests presented by the close of the public hearing was less than fifty percent (50%) of the total number of customers and property owners subject to the proposed wastewater collection rate amendments. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-1 (Residential Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-1, as amended, shall become effective July 1, 2015. SECTION 2. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-2 (Commercial Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-2, as amended, shall become effective July 1, 2015. SECTION 3. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-6 (Restaurant Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-6, as amended, shall become effective July 1, 2015. SECTION 4. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-7, as amended, shall become effective July 1, 2015. Attachment D * NOT YET APPROVED * 150223 mf 6053246 SECTION 5. The Council finds that the revenue derived from the adoption of this resolution shall be used only for the purpose set forth in Article VII, Section 2, of the Charter of the City of Palo Alto. SECTION 6. The Council finds that the fees and charges adopted by this resolution are charges imposed for a specific government service or product provided directly to the payor that are not provided to those not charged, and do not exceed the reasonable costs to the City of providing the service or product. SECTION 7. The Council finds that the adoption of this resolution changing wastewater collection rates to meet operating expenses, purchase supplies and materials, meet financial reserve needs and obtain funds for capital improvements necessary to maintain service is not subject to the California Environmental Quality Act (CEQA), pursuant to California Public Resources Code Sec. 21080(b)(8) and Title 14 of the California Code of Regulations Sec. 15273(a). After reviewing the staff report and all attachments presented to Council, the Council incorporates these documents herein and finds that sufficient evidence has been presented setting forth with specificity the basis for this claim of CEQA exemption. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: ___________________________ ___________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: ___________________________ ___________________________ Senior Deputy City Attorney City Manager ___________________________ Director of Utilities ___________________________ Director of Administrative Services RESIDENTIAL WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-1-1 Effective 7-1-20125 dated 7-1-20112 Sheet No S-1-1 A. APPLICABILITY: This schedule applies to each occupied residential dwelling unit. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides wastewater service. C. RATES: Per Month Each domestic dwelling unit .................................................................................................. $29.3131.95 D. SPECIAL NOTES: 1. Any dwelling unit being individually served by a water, gas, or electric meter will be considered continuously occupied. 2. For two or more occupied dwelling units served by one water meter, the monthly wastewater charge will be calculated by multiplying the current wastewater rate by the number of dwelling units. 3. Each developed separate lot shall have a separate service lateral to a sanitary main or manhole. {End} ATTACHMENT E COMMERCIAL WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-2 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-2-1 Effective 7-1-20125 dated 7-1-20112 Sheet No S-2-1 A. APPLICABILITY: This schedule applies to all commercial establishments other than those served under Utility Rate Schedule S-1 (Domestic Wastewater Collection and Disposal), Rate Schedule S-6 (Restaurant Wastewater Collection and Disposal) or Rate Schedule S-7 (Commercial Establishments Wastewater Disposal – Industrial Discharger). B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides wastewater services. C. RATES: 1. Minimum Charge per connection per month .............................................................$29.3131.95 2. Quantity Rates, per 100 cubic feet (See Section D.1) .............................................$5.656.16D. SPECIAL NOTES: 1. The monthly charge for the quantity rate set forth in Section C.2 of this rate schedule will be based upon the average water usage for the months of January, February and March, and applied in the following July. If a water meter is identified as exclusively serving irrigation landscaping, such meter will be exempted from wastewater charge calculations. Customers without an applicable usage history will be charged at the minimum monthly charge until such time as such usage may reasonably be established by the City of Palo Alto Utilities Department. 2. The City of Palo Alto Utilities Department may require wastewater metering facilities, in which case service will be governed by terms of a special agreement between the City and the Customer. {End} RESTAURANT WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-6 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-6-1 Effective 7-1-20125 dated 7-1-2012 Sheet No S-6-1 A. APPLICABILITY: This schedule applies to all restaurants. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides wastewater services. C. RATES: 1. Minimum charge per connection per month ......................................................... $29.3131.95 2. Quantity Rates, per 100 cubic feet of monthly metered water usage .........................$ 8.739.52 D. SPECIAL NOTES: 1. The City of Palo Alto Utilities Department may require wastewater metering facilities, in which case service will be governed by terms of a special agreement between the City and the Customer. {End} COMMERCIAL WASTEWATER COLLECTION AND DISPOSAL –INDUSTRIAL DISCHARGER UTILITY RATE SCHEDULE S-7 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-7-1 Effective 7-1-20125 dated 7-1-2012 Sheet No S-7-1 A. APPLICABILITY: This schedule applies to any establishment requiring sampling of industrial discharges in excess of 25,000 gallons per day, or special discharge monitoring, as defined in Rule and Regulation 23, Section D. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides wastewater services. C. RATES: 1. Collection System Operation, Maintenance, and Infiltration Inflow: $2,077.54 per million gallons ($1.5578 per 100 cubic feet of metered water use). 2. Advanced Waste Treatment Operations and Maintenance Charge: $1,403.74 per million gallons ($1.05 per 100 cubic feet of metered water use 3. $ 247.56 per 1000 pounds (lbs) of COD (Chemical Oxygen Demand) 4. $ 596.62 per 1000 lbs of SS (Suspended Solids) 5. $ 3,983.85 per 1000 lbs of NH3 (Ammonia) 6. $ 14,781.25 per 1000 lbs of toxics (chromium, copper, cyanide, lead, nickel, silver, and zinc) D. SPECIAL NOTES: 1. Water usage will be determined as defined in Rule and Regulation 23, Section D. If a water meter is identified as exclusively serving irrigation landscaping, such meter will be exempted from wastewater charge calculations. 2. The City of Palo Alto Utilities Department may require wastewater metering facilities, in which case service will be governed by terms of a special agreement between the City of Palo Alto and the Customer. 3. Charges for large discharges will be determined on the basis of sampling as outlined in Utilities Rule and Regulation 23, Section D. However, for purposes of arriving at an accurate flow estimate, discharge meters, if installed, can be utilized to measure outflow for billing purposes. Annual charges will be determined and allocated monthly for billing purposes. {End} EXCERPTED DRAFT MINUTES OF THE MARCH 4, 2015 UTILITIES ADVISORY COMMISSION MEETING ITEM: 5: ACTION: Staff Recommendation that the Utilities Advisory Commission Recommend that the City Council Adopt: (1) a Resolution Approving the Fiscal year 2016 Wastewater Collection Financial Plan and Amending the Wastewater Collection Utility Reserve Management Practices, and (2) a Resolution amending State Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal –Industrial Discharger) Resource Planner Eric Keniston summarized the WWC financial projection, noting that rate increases of 9%/year for the next four years are required as presented in February when staff presented the preliminary financial forecasts. Costs are increasing at 3 to 5% per year, but revenues are currently below costs so rates must increase at a higher rate than costs. ACTION: Chair Foster made a motion to recommend that the City Council Adopt: (1) a Resolution Approving the Fiscal year 2016 Wastewater Collection Financial Plan and Amending the Wastewater Collection Utility Reserve Management Practices, and (2) a Resolution amending State Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger). Vice Chair Waldfogel seconded the motion. The motion carried unanimously (6-0 with Chair Foster, Commissioners Chang, Eglash, Hall, Melton and Vice Chair Waldfogel voting yes, Commissioner Cook absent). ATTACHMENT F City of Palo Alto (ID # 5566) Finance Committee Staff Report Report Type: Action Items Meeting Date: 4/7/2015 City of Palo Alto Page 1 Summary Title: Council Adoption of a Resolution Amending the R-1 Residential Refuse Rates for Fiscal Year 2016 Title: Council Adoption of a Resolution Amending the R-1 Residential Refuse Rates for Fiscal Year 2016 to Cover a New Food Scrap Collection Program and Other Program Costs, and to Incorporate Structural Changes From: City Manager Lead Department: Public Works Recommendation Staff recommends the Finance Committee: Recommend the Council’s adoption of the attached resolution (Attachment A) amending Utility Rate Schedule R-1 (Residential Refuse Rate) (Attachment B) to implement a rate increase and remove the listing of Individual Program Charges on the Refuse bill. Executive Summary Residential refuse rates have not increased since July 1, 2012,and were decreased in November 2014 due to cost savings related to the street sweeping program. Staff is recommending a rate increase for residential refuse rate customers in FY 2016 to begin implementation of a three-year plan to balance residential sector revenues with expenses.The rate increase will also cover a new residential food scrap collection program and inflation related increases in existing programs. Preliminarily, staff is recommending a residential rate increase of approximately 9% in FY 2016,9% in FY 2017,and 8% in FY 2018 for customers with minican (20 gallon) and 32 gallon service levels,which together comprise 85% of all residential customers. Staff is also recommending a structural change to the residential refuse portion of the bill eliminating the listing of individual program charges (which currently include street sweeping, household hazardous waste, and annual clean-up day)on monthly bills.This change is needed because too many similar individual program costs have now been identified to make City of Palo Alto Page 2 showing them all on the monthly bill workable,and because this new billing approach will be consistent with the other City utilities.Commercial rates have not increased since October 2010 and would remain unchanged for FY 2016. Recommended Residential Rate Increase for FY 2016 Cart Size Current Rates Recommended FY 2016 Rates 20 gal $22.29 $24.30 32 gal $40.14 $43.75 64 gal $76.34 $87.51 96 gal $110.26 $131.26 Background Residential Refuse service includes: ·Garbage service –weekly curbside collection of the black garbage cart by GreenWaste of Palo Alto (GreenWaste), the City’s contract hauler; processing the garbage at the Sunnyvale Material and Recovery Transfer (SMaRT) Station; and landfilling the residual material at the Kirby Canyon Landfill. ·Recycling service –weekly curbside collection of the blue recycling cart by GreenWaste; sorting the recyclables into saleable commodities at the GreenWaste Recovery Charles Street Material Recovery Facility (MRF); and electronic waste collection. ·Compost/Yard Trimming service –in FY 2016 Staff is recommending a new program that would allow residents to place food scraps and food soiled paper into the green, yard trimmings cart as part of the weekly collection. Residents will also receive a small kitchen bucket for food scraps; and the green cart materials collected by GreenWaste will be digested and composted at the Zero Waste Energy Development (ZWED)facility in north San Jose. ·Household Hazardous Waste (HHW) service –every Saturday from 9 am to 11 am and the first Friday of the month residents can take up to 15 gallons or 125 pounds of HHW to the HHW Station at 2501 Embarcadero Way. The HHW is safely recycled or disposed. A reuse cabinet is also available to residents at the HHW Station during operating hours where residents can pick up usable household products like paints, cleaners, and unused motor oil. City of Palo Alto Page 3 ·Street Sweeping service –street sweepers remove trash, leaves, and other debris from streets to ensure that the storm drains stay clear keeping trash from the Bay and ensuring that city streets do not flood. ·Annual Clean-up Day –each refuse customer can contact GreenWaste to pick up large items that cannot fit in the black, garbage cart, once a year. ·Zero Waste Palo Alto support –residents can contact Zero Waste Palo Alto City staff to gain valuable information on home composting, reducing food waste, and zero waste events. Staff has recently contracted with a consultant to prepare a Solid Waste Rate Structure and Analysis Report (Attachment C).The report noted that the revenue collected from residential refuse customers was less than the cost to service the residential customers. The following residential rates have been in effect since July 1, 2012: Table 1: Current Residential Monthly Refuse Rates Variable Individual Programs Total Cart Size Current Monthly Street Sweeping* HHW Annual Clean-up Day 20 gallon (minican)$13.79 $5.26 $1.07 $2.17 $22.29 32 gallon (standard)$31.64 $5.26 $1.07 $2.17 $40.14 64 gallon $67.84 $5.26 $1.07 $2.17 $76.34 96 gallon $101.76 $5.26 $1.07 $2.17 $110.26 *Street Sweeping was reduced from $6.66 per month on November 1, 2014, when the price was lowered to reflect the current cost of street sweeping service. In 2014, staff (with consultant support)re-examined the allocations among the three solid waste sectors, residential, commercial, and roll-off. Staff identified a number of programs where a greater percentage of costs should be allocated to the commercial and roll-off sectors. The most significant program cost shift was relative to the landfill closure and ongoing maintenance, which are costs that should have been,in large part, allocated to the commercial and roll-off sectors – the sectors that contributed the most material to the landfill. Discussion It is currently estimated that single-family residential customers will provide $8.7 million in revenue in FY 2016. Based on the Solid Waste Rate Structure and Analysis Report, the cost associated with servicing these customers is City of Palo Alto Page 4 $10,689,241. The Refuse Fund receives some revenue ($322,183) from non-rate sources; therefore, the residential revenue requirement that is, (the amount of money the City needs to cover residential expenses) is $10,367,058 for FY 2016. Staff is presenting a three-year plan that will provide for sufficient revenues in the residential sector to cover all residential expenses. The proposed three-year rate plans include inflation as calculated by the current San Francisco-Oakland-San Jose MSA consumer price index all urban consumers (CPI-U) increases at 2.5% for FY 2017 and FY 2018. The projected FY 2018 revenue requirement is $10,908,201, net of revenues from non-rate sources. To simplify the Refuse portion of the utility bill, and present the billing consistent with all other City utilities, staff also recommends not showing the separate program charges of street sweeping, household hazardous waste, and annual clean-up day that are currently shown on the residential utility bills.These programs, along with recycling collection and processing, compost collection and processing, ongoing maintenance for the closed Palo Alto landfill, and zero waste programs, would all be included in the one charge for the garbage cart. Staff suggests adjusting the residential monthly rates in the table below to cover all residential expenses, while encouraging zero waste behavior changes. Staff proposes that this rate adjustment be spread over a three year period to soften the cost increases for residents and in consideration of the accumulative impacts of all City utility rate adjustments. These residential rate increases also include the cost of a vital new program:a residential curbside food scrap collection program. Table 3: Recommended Adjustments (Single-Family Residential Rates) Cart Size Current Monthly Rate* Projected FY 2016 Projected FY 2017 Projected FY 2018 Projected Increase over 3 years 20 gal $22.29 $24.30 9%- $2.01 $26.48 9%- $2.18 $28.60 8%- $2.12 $6.31 28% 32 gal $40.14 $43.75 9%- $3.61 $47.69 9%- $3.94 $51.51 8% $3.82 $11.37 28% 64 gal $76.34 $87.51 14.6%- $11.17 $95.38 9%- $7.88 $103.01 8%- $7.63 $26.67 35% 96 gal $110.26 $131.26 19%- $14.54 $143.07 9%- $11.81 $154.52 8%- $11.45 $44.26 40% Notes City of Palo Alto Page 5 1.Rates include street sweeping, household hazardous waste, and the annual clean-up day. 2.The table above shows projected rate modification over 3 years. Staff would bring forward rate adjustments one year at a time for review and approval by City Council. 3.Projected fees assume a revenue loss from the migration of 5% of residents moving to smaller carts. However, based on actual customer choices to move to smaller cart sizes, the annual increases may be different. FY 2018 Revenue Requirement (net of revenues from non-rate sources): $10,908,201 FY 2018 Projected Revenue:$10,908,581 Projected Surplus/<Deficit>(surplus to rate stabilization reserves)$380 Staff also proposes eliminating rates for residential services larger than 96 gallons. This change will ensure that the customer’s service levels better match the actual number of carts a customer uses. The largest cart available to a customer is 96 gallons. Customers may still elect to have more garbage capacity. For example, a customer with 160 gallon garbage service would now need to subscribe to a quantity 5 of 32 gallon service. Staff is also proposing to eliminate multiple week pick-ups for residential customers. Currently, only five customers have their garbage picked up twice a week. These changes will simplify the R-1 Refuse Rate Schedule. The rate for backyard service would increase from $3.35 per month to $3.66 per month to fully cover costs. Currently, 34% of the nearly 18,000 single-family residential customers subscribe to minican service while 52% subscribe to 32-gallon cart service. Due to the relatively large number of customers with smaller carts, staff estimates that five percent of customers will downsize their garbage cart (e.g., change service from a 32-gallon cart to a minican).If a greater percentage of customers switch to smaller carts, staff will need to reexamine the projected revenue and may recommend an additional increase to the minican rate. Rate Structure Modification Staff proposes that the monthly Refuse Rate include all of the residential services costs in the one price (listed in the table above), instead of separating individual program charges for street sweeping, household hazardous waste, and the annual clean-up day currently shown on the bill. When there are year-to-year changes in these costs (contract pricing, CPI adjustments, etc.),staff will not be required to raise the refuse rates in each of these years if staff can make offsetting reductions in other programs.In addition, staff has identified many other costs such as City of Palo Alto Page 6 recycling service, compostable service, some SMaRT Station costs, and landfill maintenance costs that could also be listed separately as a fixed fee but would not be practical or possible with the SAP current billing system. Staff calculated the single family residential monthly rates (listed in the table above) with the following three-step method: 1)First, add the fixed costs per single family residences for street sweeping, household hazardous waste program, annual Clean Up-Day,recyclables in the blue cart service, yard trimmings in the green cart service to determine a combined fixed cost per residence. Table 4: FY 2018 Fixed Costs Recycling Compostables Household Hazardous Waste Street Sweeping Annual Clean-Up Day Monthly cost per household $3,024,949 $2,231,286 $462,405 $307,305 $464,267 $30.38 2)Second, calculate a cost-per-gallon for the garbage cart by dividing the overall costs of residential refuse service by the total number of gallons of service within the City. This would yield a variable cost per gallon that would be used to calculate the variable cost per service for refuse collection. Table 5: FY 2018 Variable Costs Solid Waste Landfill Monthly cost per household $4,769,176 $435,262 $21.40 3)Finally, calculate the final monthly fee by adding the fixed cost per residence to the variable cost of the black garbage cart to generate the monthly fee for the 32-gallon cart. Other service levels (various garbage cart sizes) would be based on the 32-gallon base rate. The 64-and 96- gallon cart customers will pay respectively double and triple the 32-gallon rate. A minican (20-gallons) is roughly two-thirds the size of a standard 32- gallon cart. Therefore, the minican customers will pay roughly 2/3rds of City of Palo Alto Page 7 the 32-gallon rate less minor cost adjustments to the mini-can rate thus incentivizing recycling and composting. Table 6: Cart Size Costs Cart Size Solid Waste Recycling Compostable Annual Clean-Up Day HHW Street Sweeping Total Rate FY 2018 20 $28.79 32 $21.40 $14.16 $10.45 $2.17 $2.16 $1.44 $51.78 64 $103.56 96 $155.34 The FY 2018 rate is designed to ensure that residential revenues fully cover the anticipated costs. The rates for FY 2016,FY 2017, and FY 2018 are calculated by taking the difference between the FY 2018 rates and current rates, and adjusting the 32-gallon rate by whole percentage increases to yield a rate sufficient to cover projected costs. The rate for FY 2016 is increased at 9%, FY 2017 at 9%, and FY 2018 at 8%. The overall recommended rate increase for the minican and 32-gallon customers is 28% over the three years. At this point, staff is only recommending that Council adopt the first year increases as noted in the R-1 Refuse Rate Schedule and Table 7 below. Subsequent year rate increases may need to be modified based on changes in the budget, inflation, and other costs that cannot be anticipated at this time and will be brought to Council each year. Table 7: Proposed FY 2016 Residential Rates (R-1 Refuse Rate Schedule) Cart Size Proposed FY 2016 20 gal $24.30 32 gal $43.75 64 gal $87.51 96 gal $131.26 The proposed FY 2016 rates compare favorably with other communities. The following table compares the minican rate with the least expensive rate available to the residents of these cities. It should also be noted that Palo Alto offers different and often more extensive services than many of these other cities. For City of Palo Alto Page 8 example, Mountain View only provides customers with every other week recycling and yard trimmings collection. Mountain View and Sunnyvale, both partners with Palo Alto in the operation of the SMaRT Station, do not provide for residential curbside compost collection. Table 8: Rate Comparison City Least Expensive Rate Palo Alto $24.36 Menlo Park $13.99 Mountain View $15.95 Santa Clara $31.91* Sunnyvale $34.88* Hayward $20.40 Redwood City $11.38 Roseville $23.40* Alameda $28.46 * Does not offer a minican. Commercial Rates In order to bring the Refuse Fund Reserve to the required percentage, Staff recommends that commercial garbage rates should be maintained at the current rates until FY 2017. City of Palo Alto Page 9 Table 9: Refuse Rate Increase in the Context of Other Utility Rate Increases FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 Electric (preliminary projection)0%6%6%1%1% Gas1 (preliminary projection)0%7%4%4%4% Wastewater (FY16 proposed, FY17-20 projected)9%9%9%9%6% Water (FY16 proposed, FY17-20 projected)12%8%8%8%3% Refuse2 (FY16 proposed, FY17-20 projected)9%9%8%2% to 3%2% to 3% Storm Drain3 (FY16 proposed, FY17-20 projected)2.7%2% to 3%2% to 3%2% to 3%2% to 3% Total Bill Change4 (%)6%8%7%5%3% ($/mo)$14.73 $18.91 $18.53 $14.39 $9.55 (1) Gas rate changes are shown with commodity rates held constant. Actual gas commodity rates will vary monthly with wholesale market fluctuations (2) No forecast available past FY 2018, inflationary increases assumed. (3) Storm Drain Rates increase annually by CPI; existing rates sunset in June 2017 unless reauthorized by a majority vote of property owners. (4) Change in estimated median residential bill, $230.76 as of June 30, 2014 City of Palo Alto Page 10 Alternatives On March 3, 2015, staff presented an outline of the three-year rate plan to the Finance Committee as part of an overall update on Zero Waste Programs (see Staff Report #5546). The Finance Committee requested that staff explore reducing the percentage increase for the residential rate increase by spreading the rate increases over four or five years, instead of three. Staff continues to recommend three years. However, the annual rate increases can be lowered if Council elects to balance the residential costs and revenues in four or five years, as shown on the following charts: Table 10: Three Year Adjustment (staff recommendation) Cart Size Current Monthly Rate Projected FY 2016 Projected FY 2017 Projected FY 2018 32 gal $40.14 $43.75 $47.69 $51.51 % Inc average $3.79/yr 9%9%8% Table 11: Four Year Adjustment Cart Size Current Monthly Rate Projected FY 2016 Projected FY 2017 Projected FY 2018 Projected FY 2019 32 gal $40.14 $43.37 $46.61 $49.84 $53.07 % Inc $3.23/yr 8.1%7.5%6.9%6.5% Table 12: Five Year Adjustment Cart Size Current Monthly Rate Projected FY 2016 Projected FY 2017 Projected FY 2018 Projected FY 2019 Projected FY 2020 32 gal $40.14 $42.99 $45.84 $48.70 $51.55 $54.40 % Inc $2.75/yr 7.1%6.6%6.2%5.9%5.5% City of Palo Alto Page 11 Staff strongly recommends the three-year rate adjustment plan. The four-and five-year rate adjustment schedules present the following challenges. They will: ·Take longer to generate sufficient revenue to fully cover the residential expenses; ·Result in additional pressure on the commercial sector to stabilize the Refuse Fund;and ·May require significant increases in the commercial rates to keep the overall Refuse Fund in balance. For these reasons, staff does not recommend the four-and five-year adjustment options. Timeline Residential Rate Implementation Schedule Task Schedule Finance Committee approval –concepts March 3, 2014 Finance Committee final rate approval as part of the budget process April 7, 2015 Proposition 218 notices mailed May 1, 2015 Council approval June 15, 2015 New Residential Rates take effect July 1, 2015 Resource Impact The proposed Residential Rate increase for FY 2016 has three main impacts. First, it allows Palo Alto to continue to rebuild its Rate Stabilization Reserve. Second, it moves Palo Alto closer to having the Residential revenues fully cover the Residetial program expenses. Third, it provides funding for new programs and inflationary increases. The three are covered separately below: 1)The Refuse Fund is in the process of rebuilding its financial reserves. The Rate Stabilization Reserve in the Refuse Fund, as reported in the Adopted Operating Budget, currently has a negative balance. This negative balance is attributable to liabilities associated with maintaining the closed landfill, as mandated by the California Public Resources Code and the California Code of Regulations. As revenues are realized and maintenance activities are City of Palo Alto Page 12 completed, the liabilities will be reduced and the Rate Stabilization Reserve negative balance will become positive. 2)The staff is recommending a residential rate increase in FY 2016 which is consistent with a three-year plan for having residential refuse revenues cover residential refuse expenses. More than two-thirds of the 3-year increase is for the purpose of achieving this goal. At the request of the Finance Committee,Staff has also shown (in the Discussion Section) the rate increases needed for a four year and a five year plan. 3)The third impact of the residential rate increase is to allow a major new program to be initiated, and to provide for inflationary increases. The largest new program cost is associated with the collection of residential food scaps and food soiled paper. This material will be placed in the green cart along with yard trimmings, and taken to the Zero Waste Energy Development facility in north San Jose. Here energy will be produced from digestion of the material, and compost made from residuals.Less than one-third of the residential rate increase is to cover this major new program and to cover inflationary increases through the Greenwaste Contract (Palo Alto’s residuals hauler). Policy Implications There are no policy changes contained in the adoption of the proposed new Refuse Rates. New steps are being taken to more fully implement the Zero Waste policies already adopted by Council in the Zero Waste Plan and Zero Waste Operations Plan. Attachments: ·A -Resolution -Refuse rates effective 70115(DOCX) ·B -R-1 Rate Schedule to be effective 7-1-2015 (DOC) ·C -Solid Waste Rate Structure and Analysis Report (PDF) ·D -Public e-mail (PDF) Attachment A Resolution No. XXXX Resolution of the Council of the City of Palo Alto Amending the Utility Rate Schedule R-l for a Refuse Rate Increase RECITIALS A. Pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the City Council may by resolution adopt rules and regulations governing utility services and the fees and charges therefore; and B. The Council has considered the need for an adjustment in refuse collection rates to avoid a decrease in the Refuse Fund Rate Stabilization Reserve levels; and C. Pursuant to Article XIIID Sec. 6 of the California Constitution, on June 15,2015 the Council of the City of Palo Alto held a public hearing to consider all protests against the proposed refuse rate fee increases; and D. The total number of written protests presented by the close of the public hearing was less than fifty percent (50%) of the total number of customers subject to the proposed refuse rate fee increases. The Council of the City of Palo Alto RESOLVES as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule R-l (Domestic Refuse Collection) is hereby amended to read in accordance with Sheets R-l-l and R-1-2, attached hereto and incorporated herein. The foregoing Utility Rate Schedules, as amended, shall become effective on July 1, 2015. SECTION 2. The rates contained in the attached Rate Schedules shall be in effect until Council adopts a new rate structure. SECTION 3. The Council finds that the revenue derived from the authorized adjustments of the refuse collection rates shall be used only for the purposes set forth in Article VII, Section 2, of the Charter of the City of Palo Alto. II II II II 1 Attachment A SECTION 4.The Council finds that the adoption of this resolution does not constitute a project under the California Environmental Quality Act, California Public Resources Code section 21080, subdivision (b)(8). INTRODUCED AND PASSED: DOMESTIC REFUSE COLLECTION UTILITY RATE SCHEDULE R-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 7-01-15 Supersedes Rate Schedule R-1 dated 11-01-14 Sheet No. R-1-1 A.APPLICABILITY: This schedule applies to each occupied domestic dwelling as required by City ordinance, including separate single-family domestic dwelling and multi-unit dwellings (4 units or less). An occupied dwelling unit is defined as any home, apartment unit, cottage, flat or duplex unit, having kitchen, bath, and sleeping facilities, and to which gas or electric service is being rendered. B.TERRITORY: Within the incorporated limits of the City of Palo Alto and on land owned or leased by the City. C. RATES: The refuse rates below provide weekly collection, processing and disposal of materials properly deposited in the number of garbage containers indicated below,as well as weekly collection and processing of recyclables from blue carts (standard service includes one 64-gallon blue cart),weekly collection and processing of compostables (yard trimmings, food scraps, and food soiled paper) from green carts (standard service includes one 96-gallon green cart), ongoing maintenance of the closed Palo Alto Landfill, zero waste programs, street sweeping service, the household hazardous waste program, and the annual Clean Up Day. Monthly Refuse Services Cost Garbage Cart Sizes Mini-can/20-gallon cart *24.36 1 32-gallon cart**43.86 1 64-gallon cart 85.09 1 96-gallon cart 124.80 *Mini-can service cannot be combined with any other cart service **Standard cart service is one 32-gallon cart. Attachment B CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 7-01-15 Supersedes Rate Schedule R-1 dated 11-01-14 Sheet No. R-1-2 D.SPECIAL ITEM CHARGES: 1. Stove/washer/dryer/water heater pick up *......................................................................25.00 2. Freezer/refrigerator/air conditioner/garbage compactor pick up *..................................35.00 3. Upholstered furniture pick up (per unit) *.......................................................................15.00 4. Mattress pick up *............................................................................................................15.00 5. Tire pick up (per tire, limit of 4 tires) *...........................................................................20.00 6. Pallet pick up *................................................................................................................5.00 * “Surcharge special” fee (see E5.below) applies when special item is not collected under the annual Clean Up Day Program guidelines. E.SPECIAL LABOR CHARGES: 1.Return trip (next day service)……………………………………………………..........24.00 2.Return trip (same day service)……………………………………………………........36.00 3.Urgent special (for service outside standard weekly collection; charged per cubic yard)55.00 4.Miscellaneous 2 person service rate (waiting time)..................................................3.20/min 5.Miscellaneous 1 person service rate (pull out service).............................................2.20/min 6.Surcharge special (one time pick up of large or non-standard items; or delivery of containers for special events)………….....................................................................................77.00 7. Repair rate................................................................................................2.20/min + material 8.Extra can…………………………………………………................................................10.60 9.Back/side yard collection of garbage (monthly charge per residence –available to current back/side yard service customer only) ………………....................................................3.66 F.SPECIAL CART CHARGES: 1.32-gallon cart rental***…………………………….........................................................3.00 2. 64-gallon cart rental***…………………………….........................................................3.00 3. 96-gallon cart rental***…………………………….........................................................3.00 4. 20-gallon cart purchase ......................................................................................................60.00 5. 32-gallon cart purchase……………………………………………………………........51.00 6. 64-gallon cart purchase……………………………………………………………. ......57.00 7. 96-gallon cart purchase……………………………………………………………........62.00 8. Cart wash …………………………………………………………………………........25.00 9.Cart clean out (by hand)……………………………………………………………......15.00 10.Recycling cart contamination (entire cart dumped)……………………………….........30.00 11. Damaged cart exchange (one allowed per customer each calendar year at no cost).......20.00 12. Monthly key service (customer provided lock) ………………………………………..15.00 13. Lock (Collector provided)…………………………………………………………......25.00 14. Cart lock installation………………………………………………………………........40.00 ***Monthly charge for each additional cart of service above three carts for the compostable materials or recycling cart. Attachment C 201 N. Civic Drive, Suite 230 Walnut Creek, California 94596 Telephone: 925/977-6950 Fax: 925/977-6955 www.hfh-consultonts.com March 19, 2015 Mr. Ron Arp Zero Waste Manager City of Palo Alto P.O. Box 10250 Palo Alto, CA 94303 : Subject: Solid Waste Rate Structure and Analysis Report Reference Number: 53850 Dear Mr. Arp: Managing Tomorrow's Resources Today Robert D. Hilton, CMC John W. Farnkopf, PE Laith B. Ezzet, CMC Richard J. Simonson, CMC Marva M. Sheehan, CPA Robert C. Hilton, CMC HF&H Consultants, LLC is pleased to present this report documenting our findings and recommendations to the City of Palo Alto (City) from our solid waste rate structure and analysis project. This letter report is organized into the following sections: 1. Executive Summary 2. Solid Waste Rates 1. EXECUTIVE SUMMARY The City of Palo Alto (City) contracts for solid waste services to residents and businesses primarily located inside the city limits. In order to increase rates for these services, the City must comply with Article XlllD, Section 6 of the California Constitution, which was enacted by Proposition 218 in 1996. This Constitutional Section requires: (1) Revenues derived from fees or charges for property related service shall not exceed the cost to provide service; (2) Revenues derived from fees or charges shall not be used for any purpose other than that for which it was imposed; and, (3) The amount of a fee or charge upon a parcel shall not exceed the proportional cost of the service attributable to the parcel. The last rate studies to analyze these types of property related fees and services were completed in 2012. City staff directed us to focus primarily on the Residential customer class. Therefore, the rate structures presented are for Residential rate payers only. 1 l St• "'y QurposP and Objertives The purpose of this study is to conduct a comprehensive analysis of the City's solid waste rates, including documentation of the analysis, underlying assumptions, and the rationale for the recommended rates. The study is required to demonstrate that the recommended rates result in fees Mr. Ron Arp March 19, 2015 Page 2of11 Managing Tomorrow's Resources Today and charges that are proportionate to the cost of service for each customer class (Residential, Commercial or Roll-off). This study has several key objectives: • Determine revenue that is necessary to meet the City's requirements, including O&M, capital improvement, and reserve funds. • Determine the cost of service for the Residential customer class. • Evaluate alternative rate structures that will ensure that the Residential customer class is paying its proportionate share of the revenue requirements. • Ensure that the proposed rate structure is compatible with conservation pricing and Proposition 218 mandates for proportionality. These objectives are met by applying industry standards and by complying with all applicable laws. 1.2 Methodology This rate study included three analytic stages: 1. Revenue Requirement Projections. The expenses and revenues are projected based on the City's fund projections for the solid waste enterprises, incorporating expected cost escalation factors and growth rates. The difference between expenses and revenues must be offset by annual revenue in creases. 2. Cost of Service Analysis. The revenue requirement for the coming rate year is allocated to each customer class based on the cost of service. 3. Rate Design. Rates are designed for each customer class to recover its share of the cost of service. The analyses were performed in a spreadsheet model. The tables presented in this report are derived from information within the model. 1.3 Qate-structure Objectives The following are several rate-structure objectives that the recommended rates are designed to achieve: • Revenue Sufficiency. Rates need to be sufficient to fund operating and capital costs and maintain adequate reserves. • Revenue Stability. Rates are designed to recover revenue from the City's fixed and variable charges that will cover its fixed and variable costs. • Diversion Signal. Rates are designed to reward customers for efficiency and to encourage diversion. • Administrative Ease. Rates are designed to enable easy implementation and ongoing administration, including monitoring and updating. : lo : : Managing Tomorrow's Resources Today Mr. Ron Arp March 19, 2015 Page 3of11 • Affordability. Rates need to be as affordable as possible while maintaining the City's sound financial position and credit rating. • Customer Acceptance. Rates are designed to be as simple as possible to facilitate customer understanding and acceptance. • Fairness. Rates are designed so that each customer cl ass pays its proportionate share of the required revenue in compliance with legally prescribed rate-structure requirements. 1.4 Findings and Recommendations Revenue Requirement Projections Our review of the City's current financial projections identified Residential expenditures exceeded revenues. In order to balance the revenues with expenditures a significant rate increase (approximately 18%) would be required. Therefore, we recommend a three year plan to achieve the revenue and expenditure balance. In order to calculate the required increases for the three year period, we projected the revenue requirement for the third year (FY 2017-2018), the expected year for revenues to cover expenditures. Figure 1 summarizes the annual Residential revenue requirement projected for FY 2017-18 that rates must be set to fund. Figure 1. Residential FY 2017-18 Revenue Requirement Projections ~-------~-~ Projected FY 2017-18 Residential Expense Solid Waste Recycling Composting HHW Street Sweeping Total Refuse Fund -Fund Level $ 120,980 $ Allocated G&A Solid Waste Administration Landfill Operations Zero Waste/Recycling Hazardous Waste Composting Collect/Hauling/Disposol Admin Collections & Hauling Contract Off site Mtrl Recovery/Disposal REF Street Sweeping Administration REF Street Sweep Maintenance 606,875 159,518 435,262 237,632 19,158 2,212,116 1,412,897 25,973 2,998,977 $ 12 19,158 2,212,116 $ $ 462,405 11,317 295,949 $ 120,980 606,875 159,518 435,262 237,632 462,405 12 64,289 7,423,210 1,412,897 11,317 295,949 Str Sweep Parking Districti-------------------------3_9 ____ 3_9~ $ 5,204,438 $ 3,024,949 $ 2,231,286 $ 462,405 $ 307,305 $11,230,384 Cost of Service Analysis The cost of service analysis for Solid Waste indicated that the Residential customer rates are not generating sufficient revenue to cover the cost of providing service to Residential customers. Therefore rates for the majority of customers needs to be increased by approximately 8 to 9% per year for each of Managing Tomorrow's Resources Today Mr. Ron Arp March 19, 2015 Page 4of11 the next 3 years (2016, 2017, and 2018) in o rder to balance the revenues and costs within this customer class. Figure 2. Residential Proposed Rates Current Rates % % % Cart Size (gal.)* FY 2014-15 . FY 2015-16 Iner FY 2016-17 Iner FY 2017-18 Iner 20 $ 22.29 $ 24.30 9.0% $ 26.48 9.0% $ 28.60 8.0% 32 40.14 43.75 9.0% 47.69 9.0% 51.51 8.0% 64 76.34 87.51 14.6% 95.38 9.0% 103.01 8.0% 96 110.26 131.26 19.0% 143.07 9.00/o 154.52 8.00/o Implementation We recommend that City staff confirm the need for each year's rate increase prior to adopting the change. The City has the option to implement a lower rate increase than was adopted but cannot adopt an increase that is higher than the adopted amount without conducting a Proposition 218 notification procedure. 1.5 Limitations The City staff provided all of the financial and operation data used to perform the rate study, including budgeted revenue and expenditure data, projections of future expenditures and allocation percentages. Projections of future conditions and actual results may be different, and this difference may be material. 2. SOLID WASTE RATES 2,1 Background The City provides its 17,800 residential customers with weekly solid waste, recycling, and yard trimmings collection. The City currently charges its residents $22.29 per month for once a week servicing of a 20 gallon solid waste container; $40.14 for a 32-gallon solid waste container; $76.34 for a 64-gallon container; or, $110.26 for a 96-gallon solid waste container. All residential customers receive weekly recycling service (commonly a 64-gallon cart) and yard trimmings service (commonly a 96-gallon cart). The City also provides solid waste, mixed recycling, and cardboard collection service to Commercial and multi-family customers at varying frequencies in a range of container sizes to meet each customer's needs. These Commercial and multi-family customers are cha rged a monthly rate based on their subscription level (e .g., 1 cubic yard bin, serviced 1 time per week; 3 cubic yard bin, serviced 3 times per week). 2.2 Residential Revenue Requirement Projections To determine whether additional rate revenue is required, projected operating and capital expenses are compared with projected revenue from cu rrent rates. Rates are then increased so that the revenues will satisfy the projected and maintain operating and capital reserves. Mr. Ron Arp March 19, 2015 Page 5of11 Managing Tomorrow's Resources Today The following table summarizes the projected FY2017-2018 allocated revenue and expense by customer class. The projection assumptions are listed below. Figure 3 shows a residential sector revenue shortfall of $2M in FY18 ifthe residential rates are not increased. Figure 3. Allocated FY2017-18 Projected Revenue and Expenses by Customer Class Projected FY 2017-18 CustomerType Revenue 1 Expense 2 To/(From) % Residential $ Commercial 9,074,811 $ and Roll-off 21,028,491 Total $ 30,103,303 $ 11,230,384 $ 19,694,403 30,924, 787 $ (2,155,573) 1,334,088 (821,484) 24% -6% 3% 1 Revenue is based on FY 2013-14 actual levels and budgeted amounts for non-rate revenue (e.g. Investment income). 2Expenses are generally based on a 2.5% escalation over the FY 2014-2015 budgeted expenditures, except as noted below. Key Projection Assumptions The City's solid waste fund projections served as the basis for determining the revenue requirement projections for the four-year planning period from FY 2014-15 through FY 2017-18. The projection of annual revenues and expenditures during this period was conducted by the City's staff and provided to HF&H. Figure 3, above, summarizes the projected expenditure trends based upon a 2.5% escalation over the budgeted FY 2014-15 expenditures, with the following exceptions: • Facilities Rent expenditure (Landfill rent) was held constant for the projection period; • Collection Hauling Contract -a net $326k was added to the Green Waste contract ($150k for Commercial billing, $189k incentive payment, $62k for ZWED, offset by a reduction of $75k for special events and hard to service expenses). Staff has recommended these contract scope and fee modifications to the Finance Committee on March 3, 2015; • Material Recovery/Disposal -$532k for the new food scraps program was added in FY 2015-16 and, • Street Sweeping -$522k cost savings to the Refuse Fund (a reduction to expense) was assumed in FY 2015-16 for recent modifications to the sweeping program. Mr. Ron Arp March 19, 2015 Page 6of11 Managing Tomorrow's Resources Today Figure 4. Solid Waste Fund Annual Projected Expenses $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $- FY2014-15 FY2015-16 FY2016-17 FY2017-18 Projected Expense Cl Street Sweeping HHW nJLandfill D Solid Waste Figure 5. Projected Expenses for FY2014-15 through FY2017-18 Projected Expense FY 2014-15 FY 2015-16 FY 2016-17 FY 2017-18 Solid Waste $ 25,354,018 $ 26,862,182 $ 27,460,577 $ 28,073,931 Landfill 898,674 858,478 879,940 901,938 HHW 691,976 684,637 701,753 719,297 Street Sweeping 1,790,289 1,169,990 1,199,240 1,229,221 Total $ 28, 734,958 $ 29,575,287 $ 30,241,509 $ 30,924,387 To generate the necessary revenue to cover the expenses shown in Figure 3 above, a percentage increase cou ld be applied across-the-board to all current Residential, Commercial, and Roll-off service rates. However, the City's current rate structure requires some minimal restructuring so that each customer class is paying its proportionate share of the total revenue requirement as calculated above. Section 2.2 of this report discusses the rate structuring analysis conducted to apportion the revenue requirement to each customer class (e.g., Residential and Commercial) and the resulting rate increases. Methodology for the Allocation of Costs to Customer Class The following table summarizes the methodology used to allocate Solid Waste Program cost categories to each customer class and to each service level within the customer class. •••1$t:llJltiSdU&•""&_..---n--- _:-~w Managing Tomorrow's Resources Today Mr. Ron Arp March 19, 2015 Page 7of11 Figure 6. Summary of Allocation Methodology Cost Category Allocation Methodology to Customer Class 50050001 -Refuse Fund -Fund Level 50050002 -Allocated General & Administrative 50050101 -Solid Waste Administration 50050301-Collect/Hauling/Disposal Admin 50050102 -Solid Waste Permit/Enforcement 50050103 -Landfill Operations Cost categories that can be identified as benefiting a specific division will be allocated directly between the divisions. For example, Facility Rent paid to the City's General Fund was allocated 100% to Landfill Operations. The remainder of expenditures should be allocated based upon its evaluation of office labor activity (comments, tickets, billing adjustments, efforts to address challenges in Commercial billing). Expenditures in these cost categories would be incurred regardless of volume collected, number of customers or lines of business. The following percentages based on work hours to resolve customer issues were used in the model: • Residential -29.0% • Commercial -62.0% • Roll-off-9.0% Direct to specific division receiving benefit. Allocated 100% to Landfill Operations in the model. Landfill revenue and expenses are allocated to Residential, Commercial, and Roll-off based on tonnage of material actually accepted (and buried} at the Palo Alto Landfill from 1995 to 2011 (the date range that electronic tollbooth records are available). Historical landfill tonnage and revenue reports yielded the following percentages used in the model: • Residential -10.9% • Commercial -69.9% • Roll-off-19.2% Mr. Ron Arp March 19, 2015 Page 8of 11 : Managing Tomorrow's Resources Today Cost Category Allocation Methodology to Customer Class 50050104 -Zero Waste/ Recycling 50050105 -Hazardous Waste 50050201 -CIP _REF System Improvement 50050302 -Collect & Hauling Contract 50050304 -Offsite Mtrl Recovery/Disposal 50050401 -REF Street Sweeping Administration 50050410 -REF Street Sweep Maintenance 50050411-Str Sweep Parking District Allocated based on Solid Waste Division's focus towards Zero Waste recycling goals. City staff reported that more effort is spent on the Commercial activities to impact zero waste goals than the residential sector. The City estimated 70% of effort to Commercial activities with the remaining 30% to Residential activities. The City represented no measurable effort to Roll-off activities. Revenue and expenses are allocated based on the number of dwellings (Single-family and Multi- family). The Multi-family units are categorized within the Commercial sector. There are approximately 28,000 dwellings; 18,000 Single- family (64.3% Residential) and 10,000 Multi-family (35.7% Commercial). Direct to specific division receiving benefit. Allocated 100% to Landfill Operations in the model. Used GreenWaste's Consolidated "Confidential" Statement percentages by Residential, Commercial, and Roll-off lines of business for FY 2012-13 as shown below: • Residential -44.8% • Commercial -38.1% • Roll-off-17.1%. Allocation based on SMaRT FY 2013-14 tons by customer class: • Residential -29% • Commercial -43% • Roll-off-28%. Allocation of revenue and expense based on City- provided percentages, which addresses the major sources of litter, are as follows: • Residential-25% • Commercial-75% The preceding modeling assumptions lead to the projected Residential Net Revenue -surplus/(shortfall) shown in Figure 7. The need for the series of revenue increases in Figure 4 is demonstrated by the Managing Tomorrow's Resources Today Mr. Ron Arp March 19, 2015 Page 9of11 resulting Resident ial Net Revenue -surplus/(shortfall). Without the revenue increases, the Net Revenue -(shortfall) would be at an unacceptable level. Figure 7. Projected -Residential Solid Waste Net Revenue Without Rate Increases $500,000 $· 1 Breakeven ~ Target 0 $(500,000) .r: .!!). "' :I $(1,000,000) ~ :I "' Q, $(1,500,000) :I c QI > $(2,000,000) QI a:: ... QI z $(2,500,000) $(3,000,000) FY 2014-15 FY 2015-16 FY 2016-17 FY 2017-18 Without Increases $(1,619,856) $(1,916,272) $(2,151,274) $(2,392,151) 2.3 Rate Design and Projected Rate Increases Optional Rate Design and Projected Rate Increases Presented to City After presenting to City staff multiple rate designs and rate adjustments based upon various approaches to fixed and variable costs and an overview of the model, City staff developed an additional option as described below. All of the program costs can be considered variable and charged by the size of the garbage cart. The garbage cart, City staff found, was indicative of the use of other services included in the Refuse bill. HF&H reviewed the model with the City's revisions for mathematical accuracy and logical consistency. Any exceptions were resolved after discussions with City staff. The model uses concepts consistent with those used throughout the industry. Rate Design and Projected Rate Increases Selected by City The final rate model establishes a base rate for a 32 gallon container (the most common service level at 53% of residents) and an incremental charge for additional ga llons of service. The 20 gallon rate is approxi mately 55% of the 32 gallon rate and the 64 and 96 gallon rates are approximately 2 and 3 times the 32 gallon rate. The conservation pricing of the minican acknowledges the reduced expenses related to the need for less zero waste outreach efforts and operational efficiencies. Since there are a significant number of customers currently su bscribed to minicans; lowest level of service, therefore the potential for further numbers migrating to lower subscription levels is minimal. A 5% customer migration to lower cart size has been built into the model to capture this potential reduction to revenue. Mr. Ron Arp March 19, 2015 Page 10 of 11 Managing Tomorrow's Resources Today The annual percentage increases to the Residential customer class and basic rate category are listed in Figure 8. The initial rate restructuring results in a larger than desired one-time increases and the City is proposing to phase the required increase over three years to smooth the annual adjustments, thereby avoiding "rate shock" with potential effects to customers and migration to smaller containers. Figure 8. Schedule of Residential Adjustments to Monthly Rates Current Rates % % % ' Cart Size (gal.)* FY 2014-15 FY 2015-16 Iner FY 2016-17 Iner FY 2017-18 Iner 20 $ 22.29 $ 24.30 9.0% $ 26.48 9.0% $ 28.60 8.0% 32 40.14 43.75 9.00/o 47.69 9.00/o 51.51 8.0% 64 76.34 87.51 14.6% 95.38 9.00/o 103.01 8.0% 96 110.26 131.26 19.0% 143.07 9.00/o 154.52 8.00/o * With these increases, rates should cover more of ongoing contractual and operating cost increases and provide some contribution to reserves by FY 2017-18. Each year, prior to implementing the rate increases, City staff should confirm the need for the rate increase. The City can implement a lower rate increase, if conditions warrant, without going through the Proposition 218 notification process. If higher rate increases are needed that exceed the adopted rates, the City will need to initiate a new Proposition 218 proceeding. Figure 9 indicates that the Residential Net Revenue is below breakeven with costs in FY 2014-15. The shortfall grows dramatically starting in FY 2015-16 if revenues are not increased. With the projected revenue increases, the Residential Net Revenue will be at its lowest point in FY 2014-15 and will continue to grow and approach the target balance in FY 2017-18. This balances rate increases over time without the need for significant rate fluctuations and customer impacts which would potentially create "rate-shock", (when sudden changes in rates have distorting effects in customers and economic activity, decreasing demand and generating diseconomies of scale). Mr. Ron Arp March 19, 2015 Page 11of11 Managing Tomorrow's Resources Today Figure 9. Projected -Residential Solid Waste Net Revenue With and Without Rate Increases $500,000 ~ $- t 0 $(500,000) ~ ~ "' ::i $(1,000,000) Q. :; VI .. $(1,500,000) ::i c: llJ $(2,000,000) > QI a: .... llJ $(2,500,000) z $(3,000,000) - -With Rate Increases -.-Without Increases I Breakeven Target FY 2014-15 $(1,619,856) $(1,619,856) * * FY 2015-16 $(1,174,650) $(1,916,272) * * FY 2016-17 $(570,782) $(2,151,274) FY2017-18 $381 ${2,392,151) We would like to express our appreciation to you and City staff for assistance and guidance during the course of the review. Should you have any questions, please call me directly at 925-977-6961 or email me at msheehan@hfh-consultants.com. Very truly yours, HF&H CONSULTANTS, LLC ~cul/i'J ~~ Marva M. Sheehan, CPA Vice President Cc: Attachment D Carnahan, David From: Sent: To: Subject: C'l1TY CJF PALO ALTQ. GA CJIY kl rrnws QFF 'PF Larry and Zongqi Alton < lalton@pacbell.net> 15 HAR 25 AM 11: 5, Wednesday, March 25, 2015 11:46 AM Council, City garbage recycling City of Palo Alto (ID # 5592) Finance Committee Staff Report Report Type: Action Items Meeting Date: 4/7/2015 City of Palo Alto Page 1 Council Priority: City Finances Summary Title: Storm Drain Fee Increase for FY 2016 Title: Adoption of a Resolution Amending Utility Rate Schedule D -1 (Storm and Surface Water Drainage) Reflecting a 2.7 Percent Consumer Price Index Rate Increase to $12.63 Per Month Per Equivalent Residential Unit for Fiscal Year 2016 From: City Manager Lead Department: Public Works Recommendation Staff recommends that the Finance Committee recommend that Council adopt the attached resolution (Attachment A) amending Utility Rate Schedule D-1 (Storm and Surface Water Drainage), to implement a 2.7% rate increase consistent with the applicable Consumer Price Index – Urban Consumers, increasing the monthly charge per Equivalent Residential Unit by $0.33, from $12.30 to $12.63 for Fiscal Year 2016. Background On April 26, 2005, a majority of Palo Alto property owners approved a ballot measure authorizing an increase in the monthly Storm Drainage Fee to fund storm drain capital improvements and augmented maintenance. Council certified the results of the ballot proceeding on May 9, 2005. The approved ballot measure contained an annual fee escalator clause that permits the Council to consider raising the Storm Drainage Fee each year to account for inflationary cost increases. Specifically, the ballot measure stated: City of Palo Alto Page 2 “In order to offset the effects of inflation on labor and material costs, the proposed fee increase would be subject to annual increases beyond the initial $10.00 per Equivalent Residential Unit (ERU) rate as of July 1 of each year, starting in 2006. Inflation adjustments would be based on the lesser of the local rate of inflation (based on the change in the Consumer Price Index [CPI-U] for the San Francisco-Oakland-San Jose CMSA, published by the United States Department of Labor, Bureau of Labor Statistics) or 6 percent. The City Council would have the authority and discretion to implement inflation adjustments on an annual basis as part of the City budget process.” On May 9, 2005, Council adopted a resolution increasing the Storm Drainage rate schedule to $10.00 per month per ERU, effective June 1, 2005. The Council approved rate for FY 2015 is $12.30 per month per ERU. Discussion Staff has determined from Bureau of Labor Statistics records that the CPI-U for the San Francisco-Oakland-San Jose CMSA increased by 2.7% between December 2013 and December 2014. As the CPI-U rate is substantially lower than 6%, consistent with the ballot measure, staff recommends that the Storm Drainage Fee be increased by the CPI-U in order to keep fund revenues consistent with general cost increases and to provide sufficient funds for planned storm drain capital expenditures. In particular, the increased revenue is needed to cover rising construction costs for the remaining storm drain capital improvement projects. Approval of the rate increase will help to ensure that staff can complete all seven of the capital projects specified in the 2005 ballot measure before the fee increase sunsets in June 2017. A table summarizing projected rate increases for all of the City’s utilities for the period of FY 2016 through FY 2020 is attached for reference (Attachment B). In order to enact the Storm Drainage Fee increase, Council must adopt the attached resolution amending Utility Rate Schedule D-1 (Storm and Surface Water Drainage). The new rate for the Storm Drainage Fee will be $12.63 per month per ERU. Single-family residential properties are billed a monthly amount based on parcel size, in accordance with the following table: RESIDENTIAL RATES (Single-Family Residential Properties) City of Palo Alto Page 3 PARCEL SIZE (sq. ft.) ERU FY2015 RATE FY2016 RATE < 6,000 sq. ft. 0.8 ERU $9.84/month $10.11/month 6,000-11,000 sq. ft. 1.0 ERU $12.30/month $12.63/month > 11,000 sq. ft. 1.4 ERU $17.22/month $17.68/month Commercial, industrial, institutional, and multi-family residential properties are billed on a monthly basis at a rate of 1.0 ERU for each 2,500 square feet of impervious surface on the parcel. Resource Impact The 2.7 percent increase in rates is expected to increase annual revenue to the Storm Drainage Fund by approximately $161,000 and, if recommended, will be included in the Public Works Department Storm Drainage Fund FY 2016 proposed operating budget. Timeline The Storm Drainage Fee increase will take effect on July 1, 2015. Environmental Review Adoption of changes to utility rate schedules does not represent a project under the California Environmental Quality Act (CEQA). Courtesy Copies Storm Drain Oversight Committee Palo Alto Chamber of Commerce Attachments:  A - Resolution Amending Utility Rate Schedule D-1 (PDF)  B - Overview of Projected City of Palo Alto Utility Rate Increases (PDF) NOT YET APPROVED  1   150225 mf 00710563         Attachment A    Resolution No. ______  Resolution of the Council of the City of Palo Alto Amending Utility Rate  Schedule D‐1 (Storm and Surface Water Drainage) to Increase Storm  Drain Rates by 2.7% Per Month Per Equivalent Residential Unit for  Fiscal Year 2016       The Council of the City of Palo Alto RESOLVES, as follows:     SECTION 1.   Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility  Rate Schedule D‐1 (Storm and Surface Water Drainage) is hereby amended to read in  accordance with sheet D‐1‐1, attached hereto and incorporated herein.  The foregoing Utility  Rate Schedule, as amended, shall become effective July 1, 2015.     SECTION 2.  The Council finds that this rate increase is being imposed to offset the  effects of inflation on labor and material costs pursuant to the annual inflationary fee escalator  provision of the Storm Drainage Fee ballot measure, which was approved by a majority of Palo  Alto property owners on April 26, 2005.     SECTION 3. The Council finds that the revenue derived from the authorized  adoption enumerated herein shall be used only for the purpose set forth in Article VII, Section  2, of the Charter of the City of Palo Alto.            / /          / /          / /          / /  NOT YET APPROVED  2                          150225 mf 00710563        SECTION 4.  The Council finds that modification and approval of this change to the  Utility Rate Schedule D‐1 (Storm and Surface Water Drainage) for the purpose of meeting  operating expenses is statutorily exempt from California Environmental Quality Act (CEQA)  review, pursuant to Public Resources Code Section 15273(a).      INTRODUCED AND PASSED:       AYES:     NOES:    ABSENT:    ABSTENTIONS:    ATTEST:           __________________________  _____________________________  City Clerk      Mayor      APPROVED AS TO FORM:   APPROVED:    ___________________________  _____________________________  Senior Asst. City Attorney    City Manager           _____________________________         Director of Public Works            _____________________________         Director of Administrative          Services    GENERAL STORM AND SURFACE WATER DRAINAGE UTILITY RATE SCHEDULE D-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Effective 7-1-2015 Supersedes Sheet No.D-1-1 dated 7-1-2014 Sheet No. D-1-1     A. APPLICABILITY: This schedule applies to all storm and surface water drainage service, excepting only those users and to the extent that they are constitutionally exempt under the Constitution of the State of California or who are determined to be exempt pursuant to Rule and Regulation 25. B. TERRITORY: Inside the incorporated limits of the city of Palo Alto and land owned or leased by the city. C. RATES: Per Month: Storm Drainage Fee per Equivalent Residential Unit (ERU) .......................................................$12.63 D. SPECIAL NOTES: 1. An Equivalent Residential Unit (ERU) is the basic unit for computation of storm drainage fees for residential and non-residential customers. All single-family residential properties shall be billed the number of ERUs specified in the following table, based on an analysis of the relationship between impervious area and lot size for Palo Alto properties. RESIDENTIAL RATES (Single-Family Residential Properties PARCEL SIZE (sq.ft.) ERU <6,000 sq.ft. 0.8 ERU 6,000 - 11,000 sq.ft. 1.0 ERU >11,000 sq.ft. 1.4 ERU All other properties will have ERU's computed to the nearest 1/10 ERU using the following formula: No. of ERU = Impervious Area (Sq. Ft.) 2,500 Sq. Ft. 2. For more details on the storm drainage fee, refer to Utilities Rule and Regulation 25. {End}   Attachment B    Rate Adjustments for All Utilities:  FY 2016 Proposed, FY 2017 to FY 2020 Projected    FY 2016 FY 2017 FY 2018 FY 2019 FY 2020  Electric  0% 6% 6% 1% 1%  Gas1  0% 7% 4% 4% 4%  Wastewater  9% 9% 9% 9% 6%  Water  12% 8% 8% 8% 3%  Refuse2  9% 9% 8% 2% to 3% 2% to 3%  Storm Drain3  2.7% 2% to 3% 2% to 3% 2% to 3% 2% to 3%  Total Bill  Change4  (%) 6% 8% 7% 5% 3%  ($/mo) $14.73 $18.91 $18.53 $14.39 $9.55  (1) Gas rate changes are shown with commodity rates held constant.  Actual gas commodity rates will vary  monthly with wholesale market fluctuations   (2) No forecast available past FY 2018, inflationary increases assumed.  (3) Storm Drain Rates increase annually by CPI; existing rates sunset in June 2017 unless reauthorized by a  majority vote of property owners.   (4) Change in estimated median residential bill, $230.76 as of June 30, 2014