HomeMy WebLinkAbout1998-12-07 City Council (15)City of Palo Alto
TO:HONORABLE CITY COUNCIL
FROM:CITY MANAGER DEPARTMENT: POLICE
DATE:DECEMBER 7, 1998 CMR:453:98
SUBJECT:CORRECTION TO 1998 SHORELINE CONCERT SEASON STAFF
REPORT
This is an information report and no Council action is required.
BACKGRO,UND
The purpose of this report is to correct information Council previously received in
CMR:433:98, which summarized the 1998 Shoreline concert season. That report did not
reflect complete information about all the concerts and associated noise complaints. This
report provides the corrected total number of concerts that exceeded the 45 or more valid
complaints threshold and the total number of complaints received for the year.
DISCUSSION
The information about the 1998 Shoreline Amphitheatre Schedule and the associated noise
complaints received by the City of Palo Alto originally provided to the Mayor and the City
Manager’s Office did not contain two concerts that exceeded the 45 valid complaint
threshold. At the time the information was requested, staff had not yet processed the
answering machine tapes of two concerts that resulted in numerous complaints.
After each concert, Police staff checks the tapes to determine if any complaints were
received. If the tape indicates complaints were received, the tapes are reviewed to determine
the number of valid complaints that will be recorded. In order for a complaint to be
considered valid, the caller’s name, address, and phone number must be included in the.
message. This information is transcribed and entered into a database. Due to the time
CMR:453:98 Page 1 of 2
needed to complete this process for concerts that result in numerous complaints and other
workload that were of a higher priority, this last year, Police Department volunteers assisted
in completion of this task. As a result, the complaints from two concerts were not transcribed
as quickly as previous years. Data from these two concerts was, therefore, not provided to
the Mayor and the City Manager’s Office and staff inadvertently neglected to advise them
of that fact. The initial staff report on the 1998 concert season was drafted without that data.
The two concerts included the following:
August 28
August 30
H.O.R.D.E. Festival
Metallica
79 complaints
74 complaints
59 valid complaints
56 valid complaints
With the information from these additional concerts, there was a total of three concerts, not
one that was reported in CMR:433:98, which exceeded the 45 complaint threshold and the
actual total of valid complaints for the entire season was 255 compared to the previously
reported 147. Staff apologizes for this oversight.
ATTACHMENT
1998 Shoreline Amphitheatre Schedule & Noise Complaints to Palo Alto Police
PREPARED BY: John Bush, Coordinator-of Communications Services
DEPARTMENT HEAD: Patrick Dwyer, Chie~of/P~~
CITY MANAGER
Harrison, Assistant City Manager
CMR:453:98 Page 2 of 2
1998 Shoreline Amphitheatre Schedule &
Noise Complaints to Palo Alto Police
Date Day Time Performer
May
05/17 SUN 07:00 PM Dave Matthews Band
05/26 TUE 07:00 PM Boyz II Men
Valid
Complaints Complaints
0
Monthly Totals
June
06118 THU 07:00 PM Shania Twain
06/19 FRI 03:00 PM Live 105 Massive Summer Fe~
06/20 SAT 12:00 PM New Orleans By The Bay
06/21 SUN 11:00 AM New Odeans By The Bay
06/23 TUE 03:30 PM Lilith Fair
06/24 WED 03:30 PM Ulith Fair
Monthly Totals
July
07/04 SAT 08:00 PM San Francisco Symphony
07/05 SUN 08:00 PM Van Halen
07/15 WED 08:00 PM Hanson
07/19 SUN 07:00 PM Phish
07/24 FRI 06:00 PM Further Festival
07/25 SAT 08:00 PM Further Festival
Monthly Totals
August
08/01 SAT 08:00 PM Stev~ Nicks
08/05 WED 08:00 PM Michael Crawford
08/07 FRI 08:00 PM Lord of the Dance
08/08 SAT 08:00 PM An Evening with James Taylor
08/09 SUN 07:30 PM B-52’s/Pretenders
08/13 THU 07:30 PM Spice Girls
08114 FRI 06:00 PM Blues Festival
08/16 SUN 07:30 PM Janet Jackson
08/20 THU 08:00 PM Lord of the Dance
08/21 FRI 08:00 PM Steve Miller
08/22 SAT 07:30 PM Santana
08/28 FRI 04:00 PM H.O.R.D.E. Fesitval
08/30 SUN 06:30 PM Metallica
5
4
0
0
1
0
10
0
62
1
21
5
30
119
21
0
0
0
6
13
12
5
0
0
0
79
74
4
3
0
0
1
0
0
45
1
12
5
22
85
17
0
0
0
5
9
11
5
0
0
0
59
56
Monthly Totals
September
09105 SAT Leann Rimas/Bryan White
09/12 SAT 08:00 PM PageJPiant
09/13 SUN 07:00 PM Earth Wind Fire/Isley Bros,
09/18 FRI 08:00 PM Rod Stuart
09/26 SAT 08:00 PM Bob Dylan/Van Mordson
Monthly Totals
210
0
2
o
o
0
October
10106 TUE 08:00 PM Jimmy Buffet ,010/09 FRI 08:00 PM Evening with Mana 0
10/17 SAT 05:00 PM Bridge School Benef’~t 0
10/18 SUN 02:00 PM Bridge School Benef’~0
Monthly Totals
162
o
o
o
o
o
o
o
0
o
Total Complaints 341
Valid/Complete Complaints 255
Note: 9/3/98 - Callers were referred to a new complaint line initiated by the City of Mt. View. After it was learned that the system did not function as
ex~eoted, calls were again accepted at Paio Alto on 9/11/98.