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HomeMy WebLinkAboutStaff Report 10107 City of Palo Alto (ID # 10107) Finance Committee Staff Report Report Type: Action Items Meeting Date: 4/16/2019 City of Palo Alto Page 1 Council Priority: Fiscal Sustainability Summary Title: FY 2020 Wastewater Collection Financial Plan and Rate Proposals Title: Utilities Advisory Commission Recommends the City Council Adopt: (1) a Resolution Approving the Fiscal Year 2020 Wastewater Colle ction Financial Plan; and (2) a Resolution Increasing Wastewater Rates by 7 Percent by Amending Rate Schedules S -1 (Residential Wastewater Collection and Disposal), S -2 (Commercial Wastewater Collection and Disposal), S -6 (Restaurant Wastewater Collection and Disposal) and S -7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) From: City Manager Lead Department: Utilities Recommendation Staff and the Utilities Advisory Commission (UAC) request that the Finance Committee recommend that the Council: 1. Adopt a resolution (Attachment A) approving: a. The Fiscal Year (FY) 2020 Wastewater Collection Financial Plan (Attachment B); and b. Authority to transfer up to $978,000 from the CIP Reserve to the Operations Reserve in FY 2020; and 2. Adopt a resolution (Attachment C) increasing wastewater rates by amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) (Attachment D). Executive Summary The FY 2020 Wastewater Collection Utility Financial Plan includes projections of the utility’s costs and revenues through FY 2024. The Financial Plan projects c osts to rise substantially for City of Palo Alto Page 2 the next several years due primarily to increasing treatment costs related to capital improvements and increasing operational costs at the Regional Water Quality Control Plant (RWQCP), as well as increasing collection system costs for operations and capital. In addition, current revenues are only 90% of cost. Staff proposes a 7% wastewater collection rate increase in FY 2020, and projects rate increases of 6% annually through FY 2024 to raise rate revenues to cover current and projected costs. Background Every year staff presents the UAC and Finance Committee with Financial Plans for its Electric, Gas, Water, and Wastewater Collection Utilities and recommends any rate adjustments required to maintain their financial health . These Financial Plans include a comprehensive overview of the utility’s operations, both retrospective and prospective, and are intended to be a reference for UAC and Council members as they review the budget and staff’s rate recommendations. Each Financial Plan also contains a set of Reserves Management Practices describing the reserves for each utility and the management practices for those reserves. The City’s sewer system collects wastewater from Palo Alto residents and delivers it to the RWQCP for treatment. The City of Palo Alto runs the RWQCP, but it also treats wastewater for five other partner agencies (Stanford, East Palo Alto, Los Altos Hills, Lost Altos, and Mountain View). Much of the wastewater for those partner agencies is also transporte d across the City’s wastewater collection system. The Wastewater Collection Utility has two main costs: the costs of operating the collection system and the Palo Alto’s share of the cost of running the RWQCP.1 As discussed in previous years, both cost components have been increasing and are expected to continue to increase. The RWQCP has been in operation since 1934. Aging equipment, new regulatory requirements, and the movement to full sustainability will require rehabilitation, replacement and new processes. Palo Alto has seen increases in operational costs in recent years, and debt service for the plant is expected to increase substantially in coming years as a major rehabilitation and replacement plan adopted in 2012 (Long Range Facilities Plan) is implemented. Collection system costs are also increasing, though not as much as treatment costs. This is primarily driven by increases in capital costs: the cost of underground construction to replace aging sewer mains has nearly doubled since 2008. Other operational costs have also increased (e.g. salaries and benefits and overhead), but more slowly than treatment and collection infrastructure -related costs. This year’s forecasts take place in the context of rising construction costs and the need for major rehabilitation and replacement of infrastructure at the Regional Water Quality Control Plant. 1 The costs associated with the RWQCP are shared among Palo Alto and the partner agencies based on wastewater flows and the composition of the wastewater each agency sends to the treatment plant. Palo Alto’s share varies from year to year, butyear but is roughly one third of the total cost. City of Palo Alto Page 3 Discussion Staff completes an annual assessment of the financial position of the City’s wastewater collection utility to ensure adequate revenue to fund operations, in compliance with the cost of service requirements set forth in the California Constitution (Proposition 218). This includes making long-term projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. The current rate proposals are also based on the methodology described in the 2011 Wastewater Collection Utility cost of Service and Rate Study completed by Utility Financial Solutions (Staff Report 1399). Staff intends to review and update this study in FY 2020. Proposed Actions for FY 2020 1. Increase wastewater rates by 7% for Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger). 2. Transfer up to $978,000 from the CIP Reserve to the Operations Reserve, as needed, to bring the Operations Reserve above minimum guideline levels. The FY 2020 Wastewater Collection Financial Plan (Attachment B) describes these proposed actions in more detail. The transfer will enable staff to maintain Operations Reserve levels above the minimum guideline level, although no transfer will be made if the Operations Reserve will be above minimum guideline levels without it. Staff proposes to adjust wastewater rates as shown in Table 1 below, effective July 1, 2019. The adjustments will increase the system average rate by roughly 7%. These rate changes are included in the amended rate schedules provided as Attachment D. Table 1: Current and Proposed Wastewater Collection Charges Current (7/1/2018) Proposed (7/1/2019) Change $/mo. % City of Palo Alto Page 4 Monthly Service and Minimum Charges ($/month) S-1 (Residential) Service charge $38.66 $41.37 $2.71 7% S-2 (Commercial), S-6 (Restaurant) Minimum 38.66 41.37 2.71 7% Quantity Rates S-1 (Residential) N/A N/A N/A - - S-2 (Commercial) $/CCF 7.45 7.97 0.52 7% S-6 (Restaurant) $/CCF 11.52 12.33 0.81 7% S-7 (Industrial) $/CCF 3.42 3.66 0.24 7% (1) Monthly charges for S-1 are fixed monthly charges, and those for S-2 and S-6 are minimum monthly charges. (2) Currently there are no customers on the S-7 rate schedule; however, CPAU continues to maintain it in case there is a need for the rate schedule in the future. FY 2020 Financial Plan’s Projected Rate Adjustments for the Next Five Fiscal Years Table 2 shows the projected rate adjustments and their impact on a residential wastewater bill, as shown in the Wastewater Financial Plan: Table 2: Projected Rate Adjustments and Residential Bill Impact, FY 20 20 to FY 2024 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Wastewater Utility 7% 6% 6% 6% 6% Estimated Bill Impact for Residential Customers ($/mo) $2.71 $2.48 $2.63 $2.79 $2.96 As noted above, the main drivers for the increase in the Wastewater Collection Utility’s costs (and therefore rates) over the next several years are the costs for wastewater treatment, which are projected to increase by about 6% per year as the City makes several upgrades to the Regional Water Quality Control Plant. The treatment plant’s major project, started in FY 2018, is making progress constructing the Sludge Dewatering and Truck Loadout Facility, which will allow (in 2019) the retirement of the Plant’s two sewage sludge incinerators that have been in operation since 1972. Future projects include secondary treatment upgrades as well as replacement of the headworks facility. Capital improvement costs for the wastewater collection system increased in FY 2019, but2019 but are projected to drop somewhat in FY 2020 as some ongoing project costs are reduced. Construction costs for main replacement projec ts are projected to be around 30% higher than they were in FY 2016, the last year an annual main replacement project was budgeted. After FY 2020, Operating and CIP costs are projected to rise roughly 2%-3% annually. Figure 1 and 2 below illustrate the increase in the Wastewater Collection Utility’s costs. The figures use FY 2016 as a comparison year because FY 2017 and FY 2018 are atypical years, due to one-time cost savings related to delayed main replacement projects. City of Palo Alto Page 5 Figure 1: FY 2016 and FY 2024 costs Figure 2: Percentage of Total Cost Increase From FY 2016 to FY 202 4 Attributed to Treatment, Capital, and Operations Costs Figure 1 and 2 show that 56% of the increase from FY 2016 to FY 2024 is due to treatment cost increases. 35% of the increase from FY 2016 to FY 2024 is due to collection capital expenses. The remaining 9% is due to increases in collection operations costs. Wastewater main replacement costs have risen substantially in recent years, and the water, electric and gas utilities have also seen similar increases. Because bids for projects have continued to come in higher than historical prices, staff re -evaluated the cost of future projects City of Palo Alto Page 6 and revalued them based on current bid indications. As a result, projected costs for main replacement projects have risen by $1 to $2 million from prior forecasts. The attached financial plan includes larger sewer main replacement projects every other year instead of smaller projects annually. This CIP plan is a revision from what was provided to the UAC in their packet at their March 6, 2019 meeting, but the revised plan was discussed as part of the UAC presentation. This revised main replacement schedule will allow CPAU to continue to replace wastewater mains in poor condition while addressing challenges in the current construction market and optimizing current staffing resources. Wastewater Bill Comparison with Surrounding Cities The annual sewer bill for a Palo Alto resident is $464 under current rates, 29% lower than the average neighboring community. Table 3 shows the monthly sewer bills for residential customers compared to what they would be in surrounding communities. Table 3: Residential Monthly Sewer Bill Comparison (based on rate s as of February, 2019) Palo Alto Neighboring Communities Neighboring Community Average Menlo Park Redwood City Mountain View Los Altos Santa Clara Hayward 38.66 93.83 78.24 42.91 40.80 37.36 32.85 54.33 If Council adopts the proposed wastewater rate change, and assuming other agencies do not change their sewer rates, Palo Alto’s rates would be 24% lower than the average neighboring community. Staff has no information at this time as to whether or when the surrounding communities are planning wastewater rate changes. However, as most agencies are also requiring renovations to their respective treatment plants, staff assumes increases at other agencies will occur. Note that as partners in the RWQCP, Mountain View and Los Altos will be affected by the same treatment cost increases as Palo Alto. Changes from Prior Financial Forecasts Staff has projected the need for ongoing wastewater rate increases, starting in FY 2019, for several years. Table 4 compares current rate projections to those projected in the last two year’s Financial Plans. As shown, the FY 2020 rate projections are lower than was projected last year. The FY 2020 projections reflect current information available regarding the cost of capital improvements both for Wastewater Collection and the Regional Water Quality Control Plant. Table 4: Projected Wastewater Rate Changes for FY 2020 to FY 2024 Projection FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Current (FY 2020 Financial Plan) 7% 6% 6% 6% 6% City of Palo Alto Page 7 Prior year (FY 2019 Financial Plan) 12% 10% 6% 4% 4% Two years ago (FY 2018 Financial Plan) 7% 7% 7% 7% 5% Commission Review and Recommendation The UAC reviewed this proposal at its March 6, 2019 meeting. Staff presented the UAC with the main cost drivers of the utility, but also discussed that the proposed rate changes for FY 2021 and beyond had decreased from initial recommendations of 8% per year to 6% per year. This was due to an amended CIP schedule that has larger main replacement projects every other year, rather than annual replacement projects. This resulted in lower costs over the long run and thus lower proposed rates. The UAC accepted staff’s recommendation and approved the proposed FY 2020 rates and amended financial plan unanimously. The excerpted draft minutes from the UAC’s March 6, 2019 meeting can be found on the City’s website, located here. Timeline If the Finance Committee supports the proposed rate adjustments, staff will send notification of the potential rate increases to customers as required by Article XIIID of the State Constitution (added by Proposition 218). The City Council will consider the proposed Financial Plans and amended rate schedules with the FY 2020 budget, at which time the public hearing required by Article XIIID of the State Constitution will be held. Resource Impact Staff projected normal year revenues for the Wastewater Collection Utility to increase by roughly 7% ($1.3 million) in FY 2020 as a result of the proposed rate increases. See the FY 2020 Wastewater Collection Utility Financial Plan (Attachment B) for a more comprehensive overview of projected cost and revenue changes for the next five years. Policy Implications The proposed wastewater rate adjustments are consistent with Council-adopted Reserve Management Practices that are part of the Financial Plans. Staff developed the wastewater rate adjustments using a cost of service study and methodology that was developed in compliance with the cost of service requirements of Proposition 218. Environmental Review The Finance Committee’s review and recommendation to Council on the proposed FY 2020 Wastewater Collection Financial Plan and rate adjustments do not meet the definition of a project, pursuant to Section 21065 of the California Environmental Quality Act, thus no environmental review is required. Attachments: • Attachment A: Resolution Approving FY 2020 Wastewater Utility Financial Plan - Draft • Attachment B: FY 2020 Wastewater Collections Financial Plan • Attachment C: Resolution Amending FY 2020 Wastewater Rates - Draft City of Palo Alto Page 8 • Attachment D: Proposed Wastewater Collection Utiliy Rate Schedules S-1, S-2, S-6 and S- 7 Attachment A * NOT YET APPROVED * 6055183 Resolution No. Resolution of the Council of the City of Palo Alto Approving the FY 2020 Wastewater Utility Financial Plan R E C I T A L S A. Each year the City of Palo Alto (“City”) assesses the financial position of its utilities with the goal of ensuring adequate revenue to fund operations. This includes making long-term projections of market conditions, the physical condition of the system, and other factors that could affect utility costs, and setting rates adequate to recover these costs. It does this with the goal of providing safe, reliable, and sustainable utility services at competitive rates. The City adopts Financial Plans to summarize these projections. B. The City uses reserves to protect against contingencies and to manage other aspects of its operations, and regularly assesses the adequacy of these reserves and the management practices governing their operation. The status of utility reserves and their management practices are included in Reserves Management Practices attached to and made a part of the Financial Plans. The Council of the City of Palo Alto does hereby RESOLVE as follows: Plan. SECTION 1. The Council hereby approves the FY 2020 Wastewater Utility Financial SECTION 2. The Council hereby approves the transfer of up to $978,000 in FY 2020 from the Capital Improvement Projects Reserve to the Operations Reserve, as described in the FY 2020 Wastewater Utility Financial Plan and approved via this resolution. SECTION 3. The Council finds that the adoption of this resolution does not meet the California Environmental Quality Act’s definition of a project under Public Resources Code Section 21065 and CEQA Guidelines Section 15378(b)(5), because it is an administrative governmental activity which will not cause a direct or indirect physical change in the environment, and therefore, no environmental review is required. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: Attachment A * NOT YET APPROVED * 6055183 ATTEST: City Clerk Mayor APPROVED AS TO FORM: APPROVED: Senior DeputyAssistant City Attorney City Manager Director of Utilities Director of Administrative Services FY 20 20 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN FY 20 20 TO FY 202 4 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 2 | P a g e FY 20 20 WASTEWATER COLLECTIO N UTILITY FINANCIAL PLAN FY 20 20 TO FY 20 2 4 TABLE OF CONTENTS Section 1: Definitions and Abbreviations................................................................................ 4 Section 2: Executive Summary and Recommendations ........................................................... 4 Section 2A: Overview of Financial Position .................................................................................. 4 Section 2B: Summary of Proposed Actions .................................................................................. 5 Section 3: Detail of FY 2020 Rate and Reserves Proposals ....................................................... 6 Section 3A: Rate Design ............................................................................................................... 6 Section 3B: Current and Proposed Rates ..................................................................................... 6 Section 3C: Bill Impact of Proposed Changes .............................................................................. 7 Section 3D: Proposed Reserve Transfers ..................................................................................... 7 Section 4: Utility Overview .................................................................................................... 8 Section 4A: Wastewater Utility History ....................................................................................... 8 Section 4B: Customer base .......................................................................................................... 9 Section 4C: Collection System ...................................................................................................... 9 Section 4D: Cost Structure and Revenue Sources ...................................................................... 10 Section 4E: Reserves Structure ................................................................................................... 10 Section 4F: Competitiveness ...................................................................................................... 11 Section 5: Utility Financial Projections ................................................................................. 12 Section 5A: FY 2014 to FY 2018 Cost and Revenue Trends ........................................................ 12 Section 5B: FY 2018 Results ....................................................................................................... 13 Section 5C: FY 2019 Projections ................................................................................................. 13 Section 5D: FY 2020 – FY 2024 Projections ................................................................................ 13 Section 5E: Risk Assessment and Reserves Adequacy ............................................................... 15 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 3 | P a g e Section 5F: Alternate Scenarios ................................................................................................. 17 Section 5G: Long-Term Outlook ................................................................................................. 17 Section 6: Details and Assumptions ..................................................................................... 17 Section 6A: Wastewater Treatment Costs ................................................................................. 17 Section 6B: Operations .............................................................................................................. 18 Section 6C: Capital Improvement Program (CIP) ....................................................................... 18 Section 6D: Debt Service ............................................................................................................ 20 Section 6E: Other Revenues ....................................................................................................... 21 Section 7: Communications Plan .......................................................................................... 22 Appendices ......................................................................................................................... 23 Appendix A: Wastewater Collection Financial Forecast Detail .................................................. 24 Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail .......... 25 Appendix C: Wastewater Collection Utility Reserves Management Practices .......................... 26 Appendix D: Map (CPA Wastewater Collection System - Sewer Mains Replaced or Rehabilitated since 1990) .......................................................................................................... 29 Appendix E: Sample of Wastewater Collection Outreach Materials ......................................... 30 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 4 | P a g e SECTION 1 : DEFINITIONS AND ABBR EVIATIONS CCF The standard unit of measurement for water delivered to water customers, equal to one hundred cubic feet, or roughly 748 gallons. When water usage is used to assess wastewater charges for commercial customers, it is measured in CCF. CIP Capital Improvement Program CPAU City of Palo Alto Utilities Department FOG Fats, oils, and grease. When flushed into the sewer system, these materials accumulate in parts of the sewer system and create blockages. O&M Operations and Maintenance RWQCP Regional Water Quality Control Plant, the wastewater treatment plant owned and operated by the City of Palo Alto that serves Palo Alto and several surrounding communities. UAC Utilities Advisory Commission SECTION 2 : EXECUTIVE SU MMARY AND RECOMMENDATIONS This document presents a Financial Plan for the City of Palo Alto’s Wastewater Collection Utility for the next five years. The Financial Plan provides revenues to cover the costs of operating the utility safely over that time while adequately investing for the future. It also addresses the financial risks facing the utility over the short term and long term, and includes measures to mitigate and manage those risks. SECTION 2 A : OVERVIEW OF FINANC IAL POSITION Overall costs in the Wastewater Collection Utility are expected to rise by an average of approximately 5% per year from fiscal year (FY) 2019 to FY 2024. Wastewater treatment costs are projected to rise by an average of approximately 6.1% annually and collection system CIP costs, which rose substantially in FY 2019 as sewer main replacement projects resumed an annual replacement cycle, are projected to increase on average by 6% annually over the projection period. This financial plan includes larger sewer main replacement projects every other year instead of smaller projects annually. This revised main replacement schedule will allow CPAU to continue to replace wastewater mains in poor condition while addressing challenges in the current construction market and optimizing current staffing resources. However, Wastewater collection system operations costs are currently projected to increase by 2% to 3% per year. Table 1 below shows the costs for the Wastewater Collection Utility. Table 1: Expenses for FY 2018 to FY 2024 Expenses ($000) FY 2018 (actual) FY 2019 (estimate) FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Treatment Costs 9,559 10,981 11,733 12,400 13,974 14,365 14,744 Operations 4,779 5,660 5,933 6,237 6,386 6,382 6,395 Capital Projects 2,955 6,631 5,950 1,478 8,674 1,570 8,761 TOTAL 17,294 23,273 23,616 20,115 29,033 22,317 29,900 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 5 | P a g e Across all the City’s utilities, CIP expenses are reflective of higher contract bid prices for underground construction. Going forward, to ensure that revenues cover rising costs and reserves remain healthy, the financial plan includes the proposed and projected rate changes shown in Table 2. The table also shows rate projections from last year’s Financial Plan. Last year’s plan projected higher initial increases in FY 2020 and 2021 due to projected lower reserve balances. Table 2: Proposed / Projected Wastewater Collection Rate Trajectory for FY 2020 to FY 2024 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Current Plan 7% 6% 6% 6% 6% FY 2019 Plan 12% 10% 6% 4% 4% The Wastewater Collection Utility has a small balance in both its Rate Stabilization and CIP Reserves. The Rate Stabilization Reserve is used to phase in rate increases over multiple years to reduce rate impacts to customers. The FY 2019 Financial Plan included a transfer of these funds to the Operations Reserve in FY 2019, and the transfer was approved per resolution . A transfer from the CIP Reserve to the Operations Reserve may be required as well, and staff currently anticipates this will be necessary in FY 2020 . That decision will depend on ending Operations Reserve balances, so Staff is seeking approval of the CIP to Operations Reserve transfer with Council’s approval of this Financial Plan, in the event the transfer becomes necessary. The Operations Reserve was above its target level in FY 2018, but is projected to remain within the minimum and maximum target guidelines (see more detail in Figure 5). Table 3: Transfers To/(From) Reserves for FY 2019 to FY 2024 ($000) Reserve FY 2019 FY 2020 FY 2021 to FY 2024 CIP Reserve - (978) - Rate Stabilization (342) - Operations 342 978 - Unassigned - - - SECTION 2 B : SUMMARY OF PROPOSE D ACTIONS Staff proposes completion of the following actions for the Wastewater Collection Utility in FY 2019: 1. Transfer $342,000 from the Rate Stabilization Reserve to the Operations Reserve in FY 2019, per Resolution 9766. Staff proposes the following actions for the Wastewater Collection Utility in FY 2020: 1. Increase rates by 7% to bring revenue collection closer to expenses. This is described in more detail in Section 3B: Current and Proposed Rates. 2. Transfer up to $978,000 from the CIP Reserve to the Operations Reserve in FY 2020. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 6 | P a g e SECTION 3 : DETAIL OF FY 2020 RATE AND RESERVES P ROPOSALS SECTION ERROR! REFERENCE SOURCE NOT FOUND.A : RATE DESIGN The Wastewater Collection Utility’s rates are evaluated and imp lemented in compliance with the cost of service requirements and procedural rules set forth in the California Constitution (Proposition 218). Current rates were structured based on staff’s annual assessment of the wastewater utility’s financial position, and relied on the methodology from the January 2011 Wastewater Collection Utility Cost of Service & Rate Study completed by Utility Financial Solutions (Staff Report 1399). Since the study’s publication, staff has updated certain rate structure components from those identified in the study , while maintaining cost-based rates. For instance, commercial customers previously had an option to be billed based on annual water usage or winter-only water usage, and staff opted to make winter-only the standard. This change better reflects sewer-related outflows and removes possible irrigation effects. Staff plans to review and update this cost of service study in FY 2020. Before conducting any new cost of service study, staff reviews current rates and the scope of the study with the Utilities Advisory Commission (UAC) and Council to determine the City’s policy priorities. SECTION ERROR! REFERENCE SOU RCE NOT FOUND.B : CURRENT AND PROPOS ED RATES The current rates were adopted July 1, 2018, when the City increased sewer rates by 11%. CPAU has three sewer rate schedules: one for residents (S-1), one for commercial customers (S-2), and a special schedule for restaurants (S-6), which discharge higher than average amounts of grease and oil and, therefore, have a greater impact on the sewer system. Residential customers are billed a monthly service charge, while commercial customers are billed based on their winter month water usage (previous January through March). This closely approximates non-irrigation water consumption, which represents actual sewer use. Restaurant customers are billed monthly based on water usage. CPAU also maintains a rate schedule for industrial dischargers (S-7), but there are currently no customers required to be on this rate schedule. CPAU proposes a 7% rate increase in FY 2020. This increase will go to fund increases to treatment costs resulting from Water Quality Control Plant improvements and upgrades, as well as ongoing collection systems capital projects and operations costs. Table 4, below, summarizes the current and proposed rates for all customer classes. Section 4F: Competitiveness discusses comparisons with neighboring communities. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 7 | P a g e Table 4: Current Sewer Rates Current (as of 7/1/2018) Proposed (effective 7/1/2019) Monthly Service and Minimum Charges ($/month) S-1 (Residential) Service charge $38.66 $41.37 S-2 (Commercial), S-6 (Restaurant) Minimum 38.66 41.37 Quantity Rates: based on winter water usage (average for January - March bill period) S-2 (Commercial) $/CCF 7.45 7.97 S-6 (Restaurant) $/CCF 11.52 12.33 S-7 (Industrial) $/CCF 3.42 3.66 SECTION ERROR! REFERENCE SOU RCE NOT FOUND.C: B ILL IMPACT OF PROPOS ED CHANGES Table 45 below shows the impact of the proposed July 1, 2019 rate changes: Table 5: Impact of Proposed Sewer Changes Current (as of 7/1/2018) Proposed (effective 7/1/2019) Change $/mo. % Residential $38.66 $38.66 $2.71 7% General Commercial (14 CCF) 104.30 111.58 7.28 7% Restaurant (56 CCF) 645.12 690.48 45.36 7% SECTION ERROR! REFERENCE SOU RCE NOT FOUND.C : PROPOSED RESERVE TRANSFERS In the FY 2017 Financial Plan, staff recommended a $1.95 million transfer from the Rate Stabilization Reserve in FY 2016. This left a small amount, $342,000, which was originally to be transferred in FY 2017 to bring the Rate Stabilization Reserve balance to zero. However, because new main replacement projects were deferred in FY 2017 and FY 2018, resulting in one-time cost savings, the Operation Reserve ended above the maximum guideline level, and the transfer was not needed. Staff will transfer the remaining $342,000 in FY 2019. In addition, staff is seeking Council approval to transfer $978,000 from the CIP Reserve to the Operation Reserve in FY 2020, in the event that is needed. These transfers are included in the financial projections in this Financial Plan, and will enable CPAU to maintain adequate Operations Reserve levels while moderating the pace of increase in Wastewater Collection rates. Appendix A: Wastewater Collection Financial Forecast Detail shows the impact of these transfers on reserves levels. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 8 | P a g e SECTION 4 : UTILITY OVERVIEW This section provides an overview of the utility and its operations. It is intended as general background information and to help readers better understand the forecasts in later sections. SECTION 4 A : WASTEW ATER UTILITY HISTORY The Wastewater Utility commenced operation in 1899 to serve Palo Alto and Stanford. In its first three decades the system grew to 60 miles of sewers. Raw sewage was discharged into Mayfield Slough at the edge of the Bay. In the 1930s, at the behest of the State Department of Health, Palo Alto built the South Bay’s first wastewater treatment plant. At that time the sewer system served 20,500 Stanford and Palo Alto residents and a cannery. The plant was upgraded twice in the 1940s and 1950s to increase capacity.1 At the same time, the postwar population and industrial boom in the 1950s required rapid expansion of the sewer system. In the first half of the 1960s Palo Alto’s area doubled, as did wastewater flows, overwhelming the capa city of several of the utility’s “trunk lines,” which are the largest diameter main sewer lines carrying wastewater to the treatment plant. This prompted the City, in 1965, to perform the first of its sewer master plans to identify needed capacity improve ments. At that point the Wastewater Utility’s system comprised more than 150 miles of sewer mains.2 In 1968 the City signed agreements with the Cities of Mountain View and Los Altos to build a new regional treatment plant, the RWQCP, which is still in operation today. Since 1940 the City had been providing treatment services to the East Palo Alto Sanitary District through an existing agreement, and was also serving Stanford University by transporting wastewater across the City’s sewer system to the treatment plant. Both of these organizations became partners in the RWQCP as well. At the same time the Town of Los Altos Hills became the sixth partner as it signed an agreement with the City to connect the Town’s sewer system to the City’s sewer system to carry wastewater to the new RWQCP. The current agreements for the RWQCP extend through 2035.3 In the 1980s the City directed increased attention to the condition of its sewer system, performing a series of studies of groundwater inflow and infiltration into the system. The studies found high rates of infiltration, estimating that as much as 40% of the water going to the RWQCP from Palo Alto’s system was groundwater and stormwater rather than wastewater.4 In some parts of Palo Alto the land surface had subsided due to groundwater pumping by the water utility, and though that practice had ceased many years earlier as the water utility switched to the Hetch Hetchy Regional Water System, parts of the city had already subsided two to five feet. This subsidence had damaged several parts of the sewer collection system, leading to reduced slopes for sewer mains that caused reductions in capacity. In 1 Long Range Facilities Plan for the Regional Water Quality Control Plant, August 2012, Carollo Engineers, pp 2-1 through 2-2 2 Wastewater Collection and Storm Drainage, 1965, Brown and Caldwell Consulting Engineers, pp 4, 6-7, 143 3 Long Range Facilities Plan for the Regional Water Quality Control Plant, August 2012, Carollo Engineers, pg 2-2 4 Wastewater Collection System Master Plan – Capacity Assessment, January 2004, MWH Americas, Inc., pg ES-2 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 9 | P a g e response to these studies the City commenced an accelerated sewer system rehabilitation program.5 At that point the sewer system comprised over 190 miles of mains.6 A Master Plan study in 1988 recommended a variety of capacity expansions, and in the 1990s the City completed about half of them. However, a 2004 Master Plan update found that the accelerated sewer rehabilitation plan started in the early 1990s had substantially reduced infiltration, easing the capacity problems that had led the to the recommended capacity increases in the 1988 study. Several of the outstanding projects were canceled and replaced with a different set of projects.7 At the same time the City updated its hydraulic model and developed greater capacity to do system planning in house. SECTION 4 B : C USTOMER BASE The City of Palo Alto’s Wastewater Collection Utility provides sewer service to the residents and businesses of Palo Alto. It is distinct from the Wastewater Treatment Utility, which provides treatment services for surrounding communities in addition to Palo Alto. Nearly 22,000 customers are connected to the sewer system, approximately 20,440 (93%) of which are residential and 1,560 (7%) of which are non-residential. Residential customers pay a flat fee for service. Non-residential customers are billed for sewer service based on their metered winter water usage. There is relatively little variability in revenues for this utility. SECTION 4 C : COLLECTION SYSTEM The Wastewater Collection Utility delivers all the wastewater it collects to the Regional Water Quality Control Plant (RWQCP) operated by the City of Palo Alto under a partnership agreement with several surrounding communities. Palo Alto is responsible for 35% to 40% of the wastewater sent to the RWQCP. This Financial Plan does not describe the cost of running the RWQCP in detail as this cost is contained in the Wastewater Treatment Utility; however since these costs are a major driver of CPAU’s sewer rates, Section 6A: Wastewater Treatment Costs provides some discussion of future trends in treatment costs. Treatment costs make up nearly half of the Wastewater Collection Utility’s expenses as shown in Table 1 above. To collect wastewater from its customers and deliver it to the RWQCP, CPAU owns roughly 18,000 sewer laterals (which collect wastewater from customers’ plumbing systems) and 217 miles of sewer mains (which transport the waste to the treatment plant). These laterals and mains, along with the associated manholes and cleanouts, represent the vast majority of infrastructure used to collect wastewater in Palo Alto. CPAU conducts a sewer rehabilitation and replacement program to replace mains over time as they deteriorate or to increase capacity. For more discussion of this program, see Section 6C: Capital Improvement Program (CIP). CIP expense accounts for roughly a quarter of the utility’s expenditures. In addition to its CIP, CPAU performs various maintenance activities on the sewer system. These include inspecting and repairing sewer laterals, responding to sewer overflows, regularly 5 CMR 183:90, Infrastructure Review and Update, March 1, 1990 6 Master Plan of the Wastewater Collection System, December 1988, Camp Dresser & McKee, Inc., pg 1-2 7 Wastewater Collection System Master Plan – Capacity Assessment, January 2004, MWH Americas, Inc., pg ES-3 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 10 | P a g e cleaning sections of the system heavily impacted by fats, oils, and grease (FOG), and building and replacing sewer laterals for new or redeveloped buildings. The utility also shares the costs of other operational activities (such as customer service, billing, equipment maintenance, and street restoration) with the City’s other utilities. These maintenance and operations expenses , as well as associated administration, debt service, rent, and other costs, make up approximately another quarter of the utility’s expenses. SECTION 4 D : COST STRUCTURE AND REVENUE SOURCES In FY 2018, treatment costs represented slightly more than half of the Wastewater Collection Utility’s costs (53%), and Operations costs represented nearly a third (30%), while Capital spending accounted for the remainder (17%). Figure 1 shows these expenditures. The utility’s revenue in FY 2018, shown in Figure 2, came primarily from sewer charges (92%), with the remainder coming mainly from capacity and connection fees and other sources (8%). Figure 1: Cost Structure (FY 2018) Figure 2: Revenue Structure (FY 2018) SECTION 4 E : RESERVES STRUCTURE CPAU maintains six reserves for its Wastewater Collection Utility to manage various types of contingencies. Below is a summary of these reserves and Appendix C: Wastewater Collection Utility Reserves Management Practices provides more detailed definitions and guidelines for reserve management: • Reserve for Commitments: A reserve equal to the utility’s outstanding contract liabilities for the current fiscal year. Most City funds, including the General Fund, have a Commitments Reserve. • Reserve for Reappropriations: A reserve for funds dedicated to projects reappropriated by the City Council, nearly all of which are capital projects. Most City funds, including the General Fund, have a Reappropriations Reserve. • Capital Improvement Program (CIP) Reserve: The CIP reserve can be used to accumulate funds for future expenditure on CIP projects and is anticipated to be empty unless a major one-time CIP expenditure is expected in future years. It also acts as a WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 11 | P a g e contingency reserve for the CIP. This type of reserve is used in other utility funds (Electric, Gas, and Water) as well. • Rate Stabilization Reserve: This reserve is intended to be empty unless one or more large rate increases are anticipated in the forecast period. In that case, funds can be accumulated to spread the impact of those future rate increases across multiple years. This type of reserve is used in other utility funds (Electric, Gas, and Water) as well. • Operations Reserve: This is the primary contingency reserve for the Wastewater Collection Utility, and is used to manage yearly variances from budget for operational costs. This type of reserve is used in other utility funds (Electric, Gas, and Water) as well. • Unassigned Reserve: This reserve is for any funds not assigned to the other reserves and is normally empty. SECTION 4 F : COMPETITIVENESS Table 6 shows the monthly sewer bills for residential customers compared to what they would be in surrounding communities. The annual sewer bill for a Palo Alto customer is $464 under current rates, 29% lower than the average neighboring community. Palo Alto has the fifth lowest bill of the group. Table 6: Residential Monthly Equivalent Sewer Bill Comparison ($) Palo Alto Neighboring Communities Neighboring Community Average Menlo Park Redwood City Santa Clara Mountain View Los Altos Hayward 38.66 93.83 78.24 42.91 40.80 37.36 32.85 54.33 Based on rates as of February 2019 Table 7 compares the sewer bills for two classes of commercial customers to what they would be under surrounding communities’ rate schedules. Note that other communities often have specific rates for industrial customers that discharge high intensity wastewater, such as food processors or chemical or electronics manufacturers, but Palo Alto does not currently have any customers that require these special rates. Palo Alto is less competitive with surrounding cities with regards to commercial sewer rates, but is not the most expensive jurisdiction in all cases. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 12 | P a g e Table 7: Commercial Monthly Sewer Bill Comparison ($) Palo Alto Neighboring Communities Neighboring Community Average Menlo Park Redwood City Mountain View Los Altos Santa Clara Hayward General Commercial 104.30 135.24 103.18 127.12 52.41 72.10 70.98 93.50 Restaurant 645.12 963.20 988.96 583.52 142.71 666.40 519.12 643.98 Based on rates as of February 2019 SECTION 5 : UTILITY FINANCIAL PROJECTIONS SECTION 5 A : FY 201 4 TO FY 201 8 COST AND REVENUE TR ENDS Figure 3 shows the Wastewater Collection Utility’s actual expenses and revenues for the past five years and projections through FY 2024. Total treatment plant expenses have grown, on average, by around 4% per year. Wastewater collection capital investment fluctuated greatly during this time period: FY 2014 saw a reduction in investment mainly due to delayed main replacement projects, and FY 2015 and 2016 saw increased capital investment as those capital projects were completed. Collections operations costs decreased slightly during this timeframe. Since the revenue for this utility is very stable, revenue changes closely follow rate changes. The other large revenue item of note is the continued connection and capacity fees from new construction. These fees grew dramatically between FY 2010 and FY 2015 and then plateaued. Figure 3: Wastewater Collection Utility Expenses, Revenues and Rate Changes Actual Costs through FY 2018 and Projections through FY 2024 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 13 | P a g e SECTION 5 B : FY 201 8 RESULTS Actual revenues for FY 2018 were lower than forecast revenues ($18.4 million actual vs. $18.7 million projected). Total FY 2018 expenses were $17.3 million compared to projections of $19.3 million in the FY 2019 Financial Plan. Table 8 summarizes the variances from forecast. Table 8: FY 2018, Actual Results vs. Financial Plan Forecast ($000) Net Cost/ (Benefit) Type of Change Wastewater treatment costs lower than forecast $(859) Cost decrease Sales revenues higher than forecast $(253) Revenue increase Interest, Connection, capacity fees and other revenues $629 Revenue decrease Operations, capital and other cost decreases $(1,143) Cost decrease Net Cost / (Benefit) of Variances $(1,626) SECTION 5 C : FY 201 9 PROJECTIONS This year staff is estimating slightly lower overall costs for FY 2019. Based upon actual results for FY 2018, staff estimated operations costs to be lower by around $425 thousand, with treatment costs projected to be about $183 thousand higher. Revenue from sales is projected to increase by $262 thousand, but other income from connection fees and interest is projected to be lower by $176 thousand. Revised projections estimate a net withdrawal from reserves of $2.3 million vs. $2.7 million in last year’s forecast. Table 9 summarizes the variances from the prior forecast. Table 9: FY 2019, Updated Projections vs. Financial Plan Forecast ($000) Net Cost/ (Benefit) Type of Change Wastewater treatment cost increases $183 Cost increase Operations and other cost decreases $(423) Cost decrease Sales revenues higher than forecast $(262) Revenue increase Connection, capacity fees and other revenue $176 Revenue decrease Net Cost / (Benefit) of Variances $(326) SECTION 5 D : FY 20 20 – FY 202 4 PROJECTIONS As shown in Figure 3 above (and, in more detail, in Appendix A: Wastewater Collection Financial Forecast Detail), the Wastewater Collection Utility’s total costs are projected to increase by roughly 5% per year on average for FY 2019 through FY 2024. The majority of this increase is due to projected capital cost increases for treatment. The treatment plant is facing the need for major upgrades in coming years, due to aging equipment and changing environmental WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 14 | P a g e regulations. The costs of the plant are shared among member agencies, with members expected to see average cost increases of around 6% per year over the forecast horizon. As noted previously, collection system capital expenses were lower than usual in FY 2017 and FY 2018 as sewer main replacement projects were delayed to enable staff to complete previous year projects, but a regular annual main replacement cycle resumed in FY 2019. However, underground construction costs for all utilities have increased significantly. This means that the FY 2019 capital budget for a main replacement project is 30.7% higher than in FY 2016, which was the most recent “normal” year in the CIP program (a year when an annual sewer main replacement project was budgeted). In FY 2020, there is a planned reduction in funding for a smaller main replacement project, resulting in a lower projected CIP expense. After this, staff expects overall collection system capital costs to increase on average by 6% per year over the next five years. However, sewer replacement projects will be completed every two years instead of annually, so the capital spending will be higher every other year as a result. The red line in Figure 3 shows revenue levels and the figure shows that there have been several years where costs exceeded revenues. This trend is projected to continue every year from 2018 through 2022, and will result in a fairly rapid reduction of reserves. Staff projects annual rate increases of 6% to 7% are required to keep reserves from dropping below minimum reserve guidelines. Figure 4 below shows the relative drop in reserves through FY 2020, increase in 2021 and 2023 and decrease in FY 2022 and FY 2024, which corresponds with the sewer main replacement every other year. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 15 | P a g e Figure 4: Wastewater Collection Reserves Projections (FY 2018 actual, FY 2019 – FY 2024 projected) SECTION 5 E : RISK ASSESSMENT AND RESERVES ADEQUA CY The Wastewater Collection Utility currently has one contingency reserve, the Operations Reserve. This Financial Plan as presented results in the Operations Reserve remaining within the minimum and maximum guideline levels throughout the forecast period with the exception of FY 2021 where the funds are needed in FY 2022 for the sewer main replacement project as well as other capital projects. Figure 5 below shows the proposed Staff plan. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 16 | P a g e Figure 5: Operations Reserve Adequacy Staff performs an annual assessment of risks for the Wastewater Collection Utility. For this evaluation, staff estimates the revenue shortfall due to: 1. the maximum observed budget-to-actual variance in one year during the past five years; 2. an increase of 10% in system improvement CIP expenditures for the year; and 3. an increase of 10% in treatment costs. Table 10 summarizes the risk assessment calculation for the Wast ewater Collection Utility through FY 2024. The Operations Reserve is projected to be adequate to manage these levels of risk over the entire forecast period. Table 10: Wastewater Collection Risk Assessment FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Total Revenue ($000) 20,626 21,872 23,184 24,575 26,050 Max. Historical Budget-to-Actual variance 4% 4% 4% 4% 4% Budget-to-Actual Risk ($000) 825 875 927 983 1,042 System Rehabilitation CIP Budget ($000) 5,505 1,015 8,194 1,073 8,246 CIP Contingency @10% ($000) 551 101 819 107 825 Treatment Budget ($000) 11,733 12,400 13,974 14,365 14,744 Treatment Cost Contingency @10% ($000) 1,173 1,240 1,397 1,436 1,474 Total risk assessment value ($000) 2,549 2,216 3,144 2,527 3,341 Projected Operations Reserve Level ($000) 5,086 7,659 3,430 7,493 5,563 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 17 | P a g e SECTION 5 F : ALTERNATE SCENARIOS No alternate scenarios are proposed as part of this financial plan. SECTION 5 G : LONG -TERM OUTLOOK In the longer term (5 to 35 years) the primary factor that could lead to increased costs for the Wastewater Collection Utility are major upgrades at the RWQCP, a share of which will be allocated to the utility as part of treatment costs. These upgrades includes replacement or rehabilitation of the parts of the facility that pump raw sewage to the main treatment works (the headworks), separate out primary sludge (the primary settling tank), process sludge (the bio-solids facility), and treat wastewater (the fixed film reactors). Upgrades to the laboratories and operational buildings are planned as well. In addition, the 72 -inch regional trunk sewer line flowing into the plant needs to be evaluated and rehabilitated. In the future, nutrient limiting regulations for RWQCP discharges are anticipated from the State due to changes in San Francisco Bay. A response to the proposed regulatio ns was addressed in the Long Range Facilities Plan in 2012 and will be more fully addressed by a capital project (WQ - 14004) to upgrade the secondary treatment process, currently in design. The project is in response to aging equipment as well as the regulations, although replacing the aging equipment is needed whatever the outcome of the regulations. SECTION 6 : DETAILS AND ASSUMP TIONS SECTION 6 A : WASTEWATER TREATMENT COSTS Treatment expenses represent the Wastewater Collection Utility’s share of the costs of operating the RWQCP. Per the partnership agreements between Palo Alto and its partner agencies, these charges are assessed based on a formula that takes into account the total amount of wastewater delivered, the amount of organic material in it, its ammonia content, and the total suspended solids it is carrying. The Wastewater Collection Utility’s assessed share of the RWQCP’s revenue requirement fluctuates in the 35% to 40% range. Mountain View is the other large agency served by the RWQCP (38% of the revenue requirement estimated for FY 2019) with the smaller agencies (Stanford, Los Altos, East Palo Alto, and Los Altos Hills) making up the remainder of the flow to the treatment plant. Based on detailed project cost projections provided by RWQCP staff, treatment costs are likely to continue to increase by roughly 5% per year through at least 2030. Wastewater Treatment Fund costs are increasing due to rising salary and benefit costs as well as the attendant allocated charges for centralized city services needed to support wastewater treatment fund operations. Additional expenses include increased water and air permitting fees from the Regional Water Quality Control Board and the Bay Area Air Quality Management District. Commodity and utility rates to operate the facility are also increasing with the largest increases in FY 2019 for electrical, water, gas, and storm rates. Chemical expenses, needed to adjust water quality and meet permit requirements, are also increasing modestly per the latest chemical market conditions and procurement contract conditions. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 18 | P a g e Capital projects, parts, and materials are increasing at about 3% per year to keep up with ongoing replacement of aging equipment. Larger increases to capital expenses are expected to begin in FY 2020 in the form of new debt service for major projects to implement the Plant’s capital program. The Plant’s major project in FY 2019 will be finishing construction of the Sludge Dewatering and Truck Loadout Facility, which will allow the retirement of the Plant’s two sewage sludge incinerators that have been in operation since 1972. SECTION 6 B : OPERATIONS Operations costs include the Customer Service, Distribution Operations, Engineering, and Allocated Charges categories in Appendix A: Wastewater Collection Financial Forecast Detail. Debt service, rent, and transfers are also included in this category. Customer Service costs are primarily related to the call center and collections on delinquent accounts. The Distribution Operations category includes preventative and corrective maintenance on sewer mains and laterals, investigation of sewer overflows, regular cleaning of heavily impacted sections of the sewer system, and services shared with other utilities (such as street restoration and equipment maintenance). Allocated Charges include the costs of accounting, purchasing, legal, and other administrative functions provided by the City’s General Fund staff, as well as shared communications services and Utilities Department administrative overhead and billing system maintenance costs. Operations costs are projected to increase by 2 to 3% per year, on average, over the forecast period. Underlying these projections are salary and benefit, consumer price index, and other cost projections used in the City’s long-range financial forecast. SECTION 6 C : CAPITAL IMPROVEMENT PROGRAM (CIP) The Wastewater Collection Utility’s CIP consists of the following programs: • The Sanitary Sewer Replacement/Rehabilitation (SSR) Program, under which the Wastewater Collection Utility replaces aging sewer mains. • Customer Connections, which covers the cost when the Wastewater Collection Utility installs new laterals or upgrades existing laterals at a customer’s request in response to development or redevelopment. CPAU charges a fee to these customers to cover the cost of these projects. • Ongoing Projects, which covers the cost of replacing deteriorated manholes and sewer laterals, as well as the cost of capitalized tools and equipment. The Sanitary Sewer Replacement and Rehabilitation Program funds the replacement of deteriorating sewer mains to increase capacity or improve pipe condition in various parts of the sewer system. The sewer system consists of over 217 miles of mains, and CPAU uses a variety of tools to establish which sections are in need of replacement. The 2004 Master Plan study identified wastewater mains with capacity deficiency and they have been corrected in past CIP projects. For condition assessment, maintenance statistics (such as records of the location and number of sewer overflows on the system) and videotape of sewer mains from a past vid eo inspection of sewer main project or during regular cleaning can reveal areas with deteriorating WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 19 | P a g e pipe. CPAU uses a structural rating system to grade the pipe defects. The video -inspection data and maintenance records are used to plan and prioritize sewer main replacement and rehabilitation. Utilities also coordinates with the Public Works street maintenance program to avoid cutting into newly repaved streets. A major goal of the replacement program is to minimize sewer overflow and reduce groundwater and rainwater infiltration. As mains deteriorate they begin to allow roots into the pipe joints to create blockage s, permitting groundwater and rainwater to infiltrate the system. Some level of infiltration is expected on any sewer system, but if ther e is too much, the combined flow of wastewater and groundwater/rainwater can overwhelm the capacity of various parts of the sewer system. Reducing infiltration can reduce the need to expand the system to accommodate increased flow, as well as reducing unnecessary amounts of water to be treated at the treatment plant. To achieve this goal, deteriorating mains are either rehabilitated with a plastic lining or replaced with new HDPE pipe. Staff has been replacing/rehabilitating the mains as needed according to their condition. In addition, Wastewater Operations’ routine maintenance continues to stay on schedule to minimize sewer overflows. Over the last few years, main replacement costs have been increasing for utilities due to economic activity in the Bay Area causing construction cost inflation. It is likely that this trend will continue in the short term. This increase in cost was a partial reason for a one year delay in projects in FY 2018. Staff deferred its FY 2018 replacement project because all Field Inspectors were busy providing inspection services for one water and two previous wastewater construction projects. Several Engineers were also focused on designing, coordinating amongst all departments, and setting up the contract for the complicated Upgrade Downtown project. However, Utilities Engineering has been consistently replacing aging sewer mains since the early 90’s. The proactive replacement program keeps the collection system in good condition. Between 1990 and 2017, 67 miles or 31% of the collection system has been replaced or rehabilitated (the red- colored lines shown in the attached map in Appendix D: Map (CPA Wastewater Collection System - Sewer Mains Replaced or Rehabilitated since 1990). In many cases, staff combine annual projects to save administrative time/cost and to make the project more attractive for contractors to bid. The most recent Sanitary Sewer Replacement (SSR) projects SSR 24/25/26 and SSR 27 were substantially completed in April of 2017. Construction costs continue to rise and keeping and maintaining qualified staff to design and work on projects is an ongoing challenge. Currently, there are engineering and field inspector vacancies. In this financial plan, by continuing to re-evaluate and re-prioritize the scope of future projects based on the structural rating system and available budget, staff proposes to undertake a SSR project every other year (in 2022 and 2024) instead of annually . This SSR project will have a $7.15M budget every to cover design and construction. This project scope and frequency will allow staff to continue replacing wastewater mains that are in poor condition and to reduce groundwater and rainwater infiltration through cracks or leaking joints. Additionally, the staggered schedule of water and wastewater main replacements in even years and gas main WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 20 | P a g e replacements in odd years will ease scheduling difficulties for inspection coverage due to shared staffing across water, wastewater, gas, and large development services projects. This staggered schedule for water main replacement will also allow staff to focus on current priorities. As the staff vacancies become filled and construction costs stabilize, staff can re - evaluate the need to return to an annual replacement program. Customer Connections costs are projected to increase steadily by around 3% each year through the end of the forecast period. Actual expenses for these projects fluctuate annually depending on how many defective laterals and manholes are discovered during routine maint enance, as well as how much development and redevelopment is going on that prompts the replacement or upgrade of sewer laterals. It is worth noting that property owners pay a fee for sewer lateral replacement or expansion during redevelopment, so when the number of projects increases, so does fee revenue. Table 11 displays projected CIP spending for the 5-year financial forecast period. Table 11: Projected CIP Spending Aside from Customer Connections, the CIP plan for FY 2020 to FY 2024 is funded by sewer rates and capacity fees. Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail shows the details of the plan. SECTION 6 D : DEBT SERVICE The Wastewater Collection Utility currently pays its share of one bond issuance, the 1999 Utility Revenue Bonds, Series A, which is due to be retired in 2024. This $17.7 million issuance refinanced various earlier Storm Drain, Wastewater Treatment, and Wastewater Collection Utility bond issuances. The Wastewater Collection Utility’s share of the issuance was roughly $1.9 million. This amount represented the second refinancing of the remaining principal of a 1990 bond issuance, which itself was a refinancing of a 1985 issuance that financed a variety of improvements to the sewer system. The cost of debt service for the Wastewater Collection Utility’s share of this bond issuance for the financial forecast period is roughly $128,000 per year as shown in Table 12 below. Table 12: Wastewater Collection Utility Debt Service ($000) FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 1999 Utility Revenue Bonds, Series A 128 129 129 129 0 The 1999 Utility Revenue Bonds include two covenants stating that 1) the Wastewater Collection Utility will maintain a debt coverage ratio of 125% of debt service, and 2) that the Project Category Current Budget* Spending, Curr. Yr Remain. Budget**Committed FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Sewer Rehab/Augmentation 6,105 (376) 5,729 825 4,520 - 7,150 - 7,150 Ongoing Projects 1,129 (445) 683 380 985 1,015 1,043 1,073 1,104 Customer Connections 447 (132) 315 30 445 463 480 497 512 TOTAL 7,681 (954) 6,728 1,236 5,950 1,478 8,673 1,570 8,766 *Includes unspent funds from previous years carried forward or reappropriated into the current fiscal year **Equal to CIP Reserves (Reserve for Reappropriations + Reserve for Commitments). WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 21 | P a g e City will maintain “Available Reserves”8 equal to five times the annual debt service. The current financial plan maintains compliance with both covenants throughout the forecast period. Table 13, below, shows compliance with the first covenant. Due to the small size of the annual debt service payment for these bonds, the Wastewater Collection Utility’s Operations Reserve alone more than satisfies the second covenant at more than 30 times annual debt service throughout the forecast period. Table 13: Debt Service Coverage Ratio ($000) FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 Revenues 19,240 20,616 22,258 24,040 25,963 28,041 Expenses (Excl. CIP and Debt Service) 14,458 15,384 16,330 18,018 18,262 18,888 Net Revenues 4,781 5,232 5,929 6,022 7,701 9,153 Debt Service 128 128 129 129 129 0 Coverage Ratio 3729% 4096% 4611% 4665% 5958% N/A The Wastewater Collection Utility’s reserves (but not its net revenues) are also considered security for the Storm Drain and Wastewater Treatment Utilities’ shares of the debt service on the 1999 bonds. Throughout the term of the bonds there remains a sma ll risk that the Wastewater Collection Utility’s reserves could be called upon to make a debt service payment on behalf of one of those utilities if it cannot meet its debt service obligations. Staff does not foresee this occurring based on the current financial condition of those utilities. If the Wastewater Collection Utility’s reserves were used this way, any amounts advanced would have to be repaid by the borrowing utility. One other bond series is secured by the net revenues (but not the reserves) of the Wastewater Collection Utility. The 1995 Series A Utility Revenue Bonds issued for the Storm Drain utility were secured by the net revenues of the City’s “Enterprise,” which was defined as the City’s water, gas, wastewater, storm drain, and electric utilities, and are senior to the 1999 bonds referenced above. Debt service payments of roughly $680,000 per year are made on the 1995 Series A bonds by the City’s Storm Drain Utility, and staff does not currently foresee any risk of that utility being unable to make payment. SECTION 6 E : OTHER REVENUES The utility has seen substantial increases in connection and capacity fee revenues in recent years. These fees are imposed to cover the cost of installing new service lines and the customer’s impact on the overall system capacity. These are assumed to continue, albeit slightly reduced from current levels. Income from interest and transfers in are projected to remain steady through the forecast horizon. 8 Available Reserves as defined in the 1999 Utility Revenue Bonds included reserves for the Water, Wastewater Treatment, Wastewater Collection, Refuse, Storm Drain, Electric, and Gas Utilities WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 22 | P a g e SECTION 7 : COMMUNICATIONS PLAN The FY 2020 Wastewater Collection Utility communications strategy covers three primary areas: infrastructure upgrades, maintenance and operation activities that relate to safety, and the resulting impact to rate this year. Communication about wastewater rate adjustments will highlight the important infrastructure and operations upgrades that are occurring at the Regional Water Quality Control Plant (WQCP) and increased capital improvement projects (CIP) to improve wastewater collection utility services. This includes increased CIP work, both on wastewater collection mains and at the WQCP. To keep customers apprised of the status and accomplishments of CIP projects, a network of project web pages are maintained and updated as needed. Customers are informed of project information on the Utilit ies website at www.cityofpaloalto.org/utilityprojects and through utility bill inserts, ads in newspapers and local publications, social media, and email newsletters. An important communications topic for the wastewater utility is avoiding sewer back-ups due to FOG (fats, oil and grease) and trash being dumped down drains and toilets. Safety topics are emphasized year-round. Staff continues with the outreach goal of educating customers about the utility’s gas-sewer line cross-bore inspection program, including the importance of calling Utilities prior to clearing sewer lines in the event of a sewer back-up. Promotional activity about wastewater infrastructure upgrades, utility maintenance and safety operations includes use of bill inserts, ads in local print publications, website pages, email newsletters and social media. While print materials and website pages feature prominently, CPAU is increasing the outreach emphasis on more direct communication with customers, including through use of social media, email newsletters, digital ads and videos. Staff also attend community safety and emergency preparedness events and neighborhood meetings, and we continually seek out new opportunities to do so. One example of a new residential outreach opportunity is through providing information on the Cool Blocks curriculum . WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 23 | P a g e APPENDICES Appendix A: Wastewater Collection Financial Forecast Detail Appendix B: Wastewater Collection Utility Capital Improvement Program (CIP) Detail Appendix C: Wastewater Collection Utility Reserves Management Practices Appendix E: Map (CPA Wastewater Collection System - Sewer Mains Replaced or Rehabilitated since 1990) Appendix E: Sample of Wastewater Collection Outreach Materials WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 24 | P a g e APPENDIX A : WASTEWATER COLLECTIO N FINANCIAL FORECAST D ETA IL ($'000) Actual Actual Actual Actual Actual 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 1 2 % CHANGE IN RETAIL RATE 0% 0% 9% 9% 0% 11% 7% 6% 6% 6% 6% 3 PROJECTED CHANGE IN RETAIL SALES REVENUE - - 1,352 1,416 - 1,916 1,353 1,241 1,315 1,394 1,478 4 5 RETAIL SALES REVENUE 14,588 14,658 15,648 17,126 17,420 19,240 20,616 21,862 23,174 24,565 26,040 6 CONNECTION AND CAPACITY FEES 1,703 1,392 794 1,047 549 747 759 772 785 799 813 7 OTHER / TRANSFERS IN 361 753 321 355 328 261 324 298 261 324 298 8 INTEREST 339 315 475 (88) 19 283 212 240 184 178 304 9 TOTAL SOURCES OF FUNDS 16,991 17,119 17,238 18,441 18,316 20,530 21,911 23,172 24,404 25,866 27,455 10 11 PURCHASES/CHARGES OF UTILITIES (TREATMENT)6,863 8,589 8,770 8,391 9,559 10,981 11,733 12,400 13,974 14,365 14,744 12 ALLOCATED CHARGES (CIP&OPERATING)2,359 1,062 1,900 1,477 1,318 1,337 1,325 1,350 1,381 1,408 1,435 CUSTOMER SERVICE 133 (324) (22) 345 283 293 318 328 337 346 355 13 DISTRIBUTION OPERATIONS 2,570 2,646 2,635 2,759 2,720 2,939 3,166 3,413 3,502 3,441 3,528 ENGINEERING (OPERATING)310 319 347 292 345 355 378 389 399 409 419 14 DEBT SERVICE 129 51 47 43 38 128 128 129 129 129 - 15 RENT 217 223 293 300 310 319 329 339 349 359 370 16 OTHER/ TRANSFERS OUT 241 108 233 323 359 289 289 289 289 289 289 17 CAPITAL IMPROVEMENT FUNDING 989 3,477 4,985 1,332 2,362 6,631 5,950 1,478 8,674 1,570 8,761 ALLOWANCE FOR UNSPENT CAPITAL FUNDS - - - - - (400) (400) (400) (400) (515) (515) 18 TOTAL USES OF FUNDS 13,811 16,150 19,187 15,261 17,294 22,873 23,216 19,715 28,633 21,802 29,385 19 20 INTO / (OUT OF) RESERVES 3,180 969 (1,948) 3,179 1,021 (2,343) (1,305) 3,457 (4,229) 4,064 (1,930) 21 24 ENDING COMMITMENTS & REAPPROPRIATIONS 8,312 8,291 11,088 1,922 1,268 1,268 1,268 1,268 1,268 1,268 1,268 23 ENDING PLANT REPLACEMENT RESERVE - - - - - - - - - - - ENDING CIP RESERVE - 2,551 978 978 978 978 - - - - - 22 ENDING RATE STABILIZATION RESERVE 4,556 4,292 342 342 342 - - - - - - ENDING OPERATIONS RESERVE 3,728 2,431 3,211 6,393 6,137 5,414 5,086 7,659 3,430 7,493 5,563 25 UNASSIGNED RESERVES - - - - 1,278 - - 884 - - - 26 RISK ASSESSMENT VALUE 2,230 2,722 1,814 1,618 1,907 2,489 2,549 2,216 3,144 2,527 3,341 27 28 OPERATIONS RESERVE GUIDELINES 29 MIN (60 DAYS TREATMENT/O&M EXP)1,915 2,083 2,224 2,305 2,455 2,736 2,904 3,064 3,347 3,410 3,475 TARGET (105 DAYS TREATMENT/O&M EXP)3,352 3,646 3,892 4,034 4,296 4,787 5,082 5,361 5,857 5,968 6,081 30 MAX (150 DAYS TREATMENT/O&M EXP)4,788 5,208 5,560 5,763 6,137 6,839 7,260 7,659 8,367 8,526 8,687 31 City of Palo Alto Wastewater Collection Fiscal Year WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 25 | P a g e APPENDIX B : WASTEWATER COLLECTIO N UTILITY CAPITAL IMPROVEMENT PROGRAM (CIP) DETAIL Project # Project Name Reappropriated / Carried Forward from Previous Years Current Year Funding Proposed Budget Amendments Spending, Current Year Remaining in CIP Reserve Fund Commitments FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 SEWER SYSTEM REHABILITATION AND AUGMENTATION (SSR/A) PROGRAM WC-11000 SSR/A - Project 24 129,256 - - - 129,256 94,404 - - - - - WC-12001 SSR/A - Project 25 186,531 - - - 186,531 186,531 - - - - - WC-13001 SSR/A - Project 26 261,594 - - - 261,594 215,207 - - - - - WC-14001 SSR/A - Project 27 73,015 - - - 73,015 - - - - - - WC-15001 SSR/A - Project 28 202,443 4,842,600 - (343,267) 4,701,776 329,198 - - - - - WC-16001 SSR/A - Project 29 - 409,849 - (32,956) 376,893 - 4,098,490 - - - - WC-17001 SSR/A - Project 30 - - - - - - 421,684 - 6,500,000 - - WC-19001 SSR/A - Project 31 - - - - - - - - 650,000 - 6,500,000 WC-20000 SSR/A - Project 32 - - - - - - - - - 650,000 Subtotal, Sewer Rehab./Augmentation 852,839 5,252,449 - (376,223) 5,729,065 825,340 4,520,174 - 7,150,000 - 7,150,000 ONGOING PROJECTS WC-13002 Fusion & Gen. Equip./Tools - 50,000 - - 50,000 - 50,000 50,000 50,000 50,000 50,000 WC-15002 WW System Improvements 1 253,000 - - 253,001 - 260,000 269,000 276,875 285,181 293,737 WC-99013 Sewer / Manhole Rehab.170,088 655,636 - (445,318) 380,406 380,406 675,305 695,564 716,431 737,924 760,062 Subtotal, Ongoing Projects 170,089 958,636 - (445,318) 683,407 380,406 985,305 1,014,564 1,043,306 1,073,105 1,103,799 CUSTOMER CONNECTIONS (FEE FUNDED) WC-80020 Sewer System Extensions 27,286 420,000 - (132,084) 315,202 30,175 445,000 463,000 480,000 497,000 511,910 Subtotal, Customer Connections 27,286 420,000 - (132,084) 315,202 30,175 445,000 463,000 480,000 497,000 511,910 GRAND TOTAL 1,050,214 6,631,085 - (953,625) 6,727,674 1,235,921 5,950,479 1,477,564 8,673,306 1,570,105 8,765,709 Funding Sources Connection/Capacity Fees 405,820 - 430,534 443,450 456,754 470,457 470,457 Funded by Rates and Other Revenue 6,211,085 - 5,505,479 1,014,564 8,193,306 1,073,105 8,253,799 CIP-RELATED RESERVES DETAIL 6/30/2018 (Actual) 6/30/2019 (Unaudited) Reappropriations 350,244 5,491,753 Commitments 699,970 1,235,921 WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 26 | P a g e APPENDIX C : WASTEWATER COLLECTIO N UTILITY RESERVES MANAGEMENT PRACTICES The following reserves management practices shall be used when developing the W astewater Collection Utility Financial Plan: Section 1. Definitions a) “Financial Planning Period” – The Financial Planning Period is the range of future fiscal years covered by the Financial Plan. For example, if the Financial Plan delivered in conjunction with the FY 2015 budget includes projections for FY 2015 to FY 2019, FY 2015 to FY 2019 would be the Financial Planning Period. b) “Fund Balance” – As used in these Reserves Management Practices, Fund Balance refers to the Utility’s Unrestricted Net Assets. c) “Net Assets” - The Government Accounting Standards Board defines a Utility’s Net Assets as the difference between its assets and liabilities. d) “Unrestricted Net Assets” - The portion of the Utility’s Net Assets not invested in capital assets (net of related debt) or restricted for debt service or other restricted purposes. Section 2. Reserves The Wastewater Collection Utility’s Fund Balance is reserved for the following purposes: a) For existing contracts, as described in Section 3 (Reserve for Commitments) b) For operating and capital budgets re-appropriated from previous years, as described in Section 4 (Reserve for Re-appropriations) c) For cash flow management and contingencies related to the Wastewater Collection Utility’s Capital Improvement Program (CIP), as described in Section 5 (CIP Reserve) d) For rate stabilization, as described in Section 6 (Rate Stabilization Reserve) e) For operating contingencies, as described in Section 7 (Operations Reserve) f) Any funds not included in the other reserves will be considered Unassigned Reserves and shall be returned to ratepayers or assigned a specific purpose as described in Section 8 (Unassigned Reserves). Section 3. Reserve for Commitments At the end of each fiscal year the Reserve for Commitments will be set to an amount equal to the total remaining spending authority for all contracts in force for the Wastewater Collection Utility at that time. Section 4. Reserve for Re-appropriations At the end of each fiscal year the Reserve for Re-appropriations will be set to an amount equal to the amount of all remaining capital and non-capital budgets, if any, that will be re- appropriated to the following fiscal year in accordance with Palo Alto Municipal Code Section 2.28.090. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 27 | P a g e Section 5. CIP Reserve The CIP Reserve is used to manage cash flow for capital projects and acts as a reserve for capital contingencies. Staff will manage the CIP Reserve according to the following practices: a) The following guideline levels are set forth for the CIP Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of CIP expense budgeted for that year. Minimum Level 12 months of budgeted CIP expense Maximum Level 24 months of budgeted CIP expense b) Changes in Reserves: Staff is authorized to transfer funds between the CIP Reserve and the Reserve for Commitments when funds are added or removed from to that reserve as a result of a change in contractual commitments related to CIP projects. Any other additions to or withdrawals from the CIP reserve require Council action. c) Minimum Level: i) Funds held in the Reserve for Commitments may be counted as part of the CIP Reserve for the purpose of determining compliance with the CIP Reserve minimum guideline level. ii) If, at the end of any fiscal year, the minimum guideline is not met, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered by the end of the following fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the next fiscal year. For example, if the CIP Reserve is below its minimum level at the end of FY 2017, staff must present a plan by June 30, 2018 to return the reserve to its minimum level by June 30, 2019. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve, or that does so in a shorter period of time. d) Maximum Level: If, at any time, the CIP Reserve reaches its maximum level, no funds may be added to this reserve. If there are funds in this reserve in excess of the maximum level staff must propose to transfer these funds to another reserve or return them to ratepayers in the next Financial Plan. Staff may also seek City Council to approve holding funds in this reserve in excess of the maximum level if they are held for a specific future purpose related to the CIP. Section 6. Rate Stabilization Reserve Funds may be added to the Rate Stabilization Reserve by action of the City Council and held to manage the trajectory of future year rate increases. Withdrawal of funds from the Rate Stabilization Reserve requires Council action. If there are funds in the Rate Stabilization Reserve at the end of any fiscal year, any subsequent Wastewater Collection Utility Financial Plan must result in the withdrawal of all funds from this Reserve by the end of the Financial Planning Period. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 28 | P a g e Section 7. Operations Reserve The Operations Reserve is used to manage normal variations in costs and as a reserve for contingencies. Any portion of the Wastewater Collection Utility’s Fund Balance not included in the reserves described in Section 3-Section 6 above will be included in the Operations Reserve unless this reserve has reached its maximum level as set forth in Section 7(d) below. Staff will manage the Operations Reserve according to the following practices: a) The following guideline levels are set forth for the Operations Reserve. These guideline levels are calculated for each fiscal year of the Financial Planning Period based on the levels of Operations and Maintenance (O&M) and commodity expense forecasted for that year in the Financial Plan. Minimum Level 60 days of O&M and commodity expense Target Level 105 days of O&M and commodity expense Maximum Level 150 days of O&M and commodity expense b) Minimum Level: If, at the end of any fiscal year, the funds remaining in the Operations Reserve are lower than the minimum level set forth above, staff shall present a plan to the City Council to replenish the reserve. The plan shall be delivered within six months of the end of the fiscal year, and shall, at a minimum, result in the reserve reaching its minimum level by the end of the following fiscal year. For example, if the Operations Reserve is below its minimum level at the end of FY 2014, staff must present a plan by December 31, 2014 to return the reserve to its minimum level by June 30, 2015. In addition, staff may present, and the Council may adopt, an alternative plan that takes longer than one year to replenish the reserve. c) Target Level: If, at the end of any fiscal year, the Operations Reserve is higher or lower than the target level, any Financial Plan created for the Wastewater Collection Utility shall be designed to return the Operations Reserve to its target level within four years. d) Maximum Level: If, at any time, the Operations Reserve reaches its maximum level, no funds may be added to this reserve. Any further increase in the Wastewater Collection Utility’s Fund Balance shall be automatically included in the Unassigned Reserve described in Section 8, below. Section 8. Unassigned Reserve If the Operations Reserve reaches its maximum level, any further additions to the Wastewater Collection Utility’s Fund Balance will be held in the Unassigned Reserve. If there are any funds in the Unassigned Reserve at the end of any fiscal year, the next Financial Plan presented to the City Council must include a plan to assign them to a specific purpose or return them to the Wastewater Collection Utility ratepayers by the end of the first fiscal year of the next Financial Planning Period. For example, if there were funds in the Unassigned Reserves at the end of FY 2015, and the next Financial Planning Period is FY 2016 through FY 2020, the Financial Plan shall include a plan to return or assign any funds in the Unassigned Reserve by the end of FY 2016. Staff may present an alternative plan that retains these funds or returns them over a longer period of time. WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 29 | P a g e APPENDIX D : MAP (CPA WASTEWATER COLLECTION SYSTEM - SEWER MAINS REPLACED OR RE HABILITATED SINCE 19 90) WASTEWATER COLLECTION UTILITY FINANCIAL PLAN March 2 0 1 9 30 | P a g e APPENDIX E : SAMPLE OF WASTEWATER COLLECTI ON OUTREACH MATERIALS Attachment C * NOT YET APPROVED * 60540686055185 Resolution No. _________ Resolution of the Council of the City of Palo Alto Increasing Wastewater Rates by Amending Rate Schedules S-1 (Residential Wastewater Collection and Disposal), S-2 (Commercial Wastewater Collection and Disposal), S-6 (Restaurant Wastewater Collection and Disposal) and S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) R E C I T A L S A. Pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the Council of the City of Palo Alto may by resolution adopt rules and regulations governing utility services, fees and charges. B. On ____, 2019, the City Council held a full and fair public hearing regarding the proposed rate increase and considered all protests against the proposals. C. As required by Article XIII D, Section 6 of the California Constitution and applicable law, notice of the ________ 2019 public hearing was mailed to all City of Palo Alto Utilities wastewater customers by _______, 2019. D. The City Clerk has tabulated the total number of written protests presented by the close of the public hearing, and determined that it was less than fifty percent (50%) of the total number of customers and property owners subject to the proposed wastewater rate amendments, therefore a majority protest does not exist against the proposal. The Council of the City of Palo Alto does hereby RESOLVE as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-1 (Residential Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-1, as amended, shall become effective July 1, 2019. SECTION 2. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-2 (Commercial Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-2, as amended, shall become effective July 1, 2019. SECTION 3. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-6 (Restaurant Wastewater Collection and Disposal) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-6, as amended, shall become effective July 1, 2019. Attachment C * NOT YET APPROVED * 60540686055185 SECTION 4. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate Schedule S-7 (Commercial Wastewater Collection and Disposal – Industrial Discharger) is hereby amended to read as attached and incorporated. Utility Rate Schedule S-7, as amended, shall become effective July 1, 2019. SECTION 5. The Council finds that the revenue derived from the wastewater rates approved by this resolution do not exceed the funds required to provide wastewater service, and the revenue derived from the adoption of this resolution shall be used only for the purposes set forth in Article VII, Section 2, of the Charter of the City of Palo Alto. SECTION 6. The Council finds that the fees and charges adopted by this resolution are charges imposed for a specific government service or product provided directly to the p ayor that are not provided to those not charged, and do not exceed the reasonable costs to the City of providing the service or product. SECTION 7. The Council finds that the adoption of this resolution changing wastewater collection rates to meet operating expenses, purchase supplies and materials, meet financial reserve needs and obtain funds for capital improvements necessary to maintain service is not subject to the California Environmental Quality Act (CEQA), pursuant to Californ ia Public Resources Code Sec. 21080(b)(8) and Title 14 of the California Code of Regulations Sec. 15273(a). After reviewing the staff report and all attachments presented to Council, the Council incorporates these documents herein and finds that sufficient evidence has been presented setting forth with specificity the basis for this claim of CEQA exemption. INTRODUCED AND PASSED: AYES: NOES: ABSENT: ABSTENTIONS: ATTEST: ___________________________ ___________________________ City Clerk Mayor APPROVED AS TO FORM: APPROVED: ___________________________ ___________________________ Senior DeputyAssistant City Attorney City Manager Attachment C * NOT YET APPROVED * 60540686055185 ___________________________ Director of Utilities ___________________________ Director of Administrative Services RESIDENTIAL WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-1 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-1-1 Effective 7-1-20198 dated 7-1-20168 Sheet No S-1-1 A. APPLICABILITY: This schedule applies to each Occupied Domestic Dwelling unit. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides Wastewater Service. C. RATES: Per Month Each Occupied Domestic Dwelling unit ................................................................................ $38.6641.37 D. SPECIAL NOTES: 1. Any dwelling unit being individually served by a Water, Gas, or Electric Meter will be considered continuously occupied. 2. For two or more Occupied Domestic Dwelling units served by one Water Meter, the monthly Wastewater charge will be calculated by multiplying the current Wastewater rate by the number of dwelling units. 3. Each developed separate lot shall have a separate service lateral to a sanitary main or manhole. {End} COMMERCIAL WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-2 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-2-1 Effective 7-1-20198 dated 7-1-20186 Sheet No S-2-1 A. APPLICABILITY: This schedule applies to all commercial establishments other than those served under Utility Rate Schedule S-1 (Residential Wastewater Collection and Disposal), Rate Schedule S-6 (Restaurant Wastewater Collection and Disposal) or Rate Schedule S-7 (Commercial Establishments Wastewater Disposal – Industrial Discharger). B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides Wastewater Services. C. RATES: 1. Minimum Charge per connection per month .............................................................$38.6641.37 2. Quantity Rates, per 100 cubic feet (See Section D.1) .............................................$7.457.97 D. SPECIAL NOTES: 1. The monthly charge for the quantity rate set forth in Section C.2 of this rate schedule will be based upon the average Water usage for the months of January, February and March, and applied in the following July. If a Water Meter is identified as exclusively serving irrigation landscaping, such Meter will be exempted from Wastewater charge calculations. Customers without an applicable usage history will be charged at the minimum monthly charge until such time as such usage may reasonably be established by the City of Palo Alto Utilities Department. 2. The City of Palo Alto Utilities Department may require Wastewater Metering facilities, in which case Service will be governed by terms of a special agreement between the City and the Customer. {End} RESTAURANT WASTEWATER COLLECTION AND DISPOSAL UTILITY RATE SCHEDULE S-6 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-6-1 Effective 7-1-20198 dated 7-1-20186 Sheet No S-6-1 A. APPLICABILITY: This schedule applies to all restaurants. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides Wastewater Services. C. RATES: 1. Minimum charge per connection per month ......................................................... $38.6641.37 2. Quantity Rates, per 100 cubic feet of monthly metered Water usage ........................ $ 11.5212.33 D. SPECIAL NOTES: 1. The City of Palo Alto Utilities Department may require Wastewater Metering facilities, in which case Service will be governed by terms of a special agreement between the City and the Customer. {End} COMMERCIAL WASTEWATER COLLECTION AND DISPOSAL – INDUSTRIAL DISCHARGER UTILITY RATE SCHEDULE S-7 CITY OF PALO ALTO UTILITIES Issued by the City Council Supersedes Sheet No S-7-1 Effective 7-1-20198 dated 7-1-20168 Sheet No S-7-1 A. APPLICABILITY: This schedule applies to any establishment requiring sampling of industrial discharges in excess of 25,000 gallons per day, or special discharge monitoring, as defined in Rule and Regulation 23, Section D. B. TERRITORY: This schedule applies everywhere the City of Palo Alto provides Wastewater Services. C. RATES: 1. Collection System Operation, Maintenance, and Infiltration Inflow: $2.15 per 100 cubic feet of metered water use. 2. Advanced Waste Treatment Operations and Maintenance Charge: $1.27 51 per 100 cubic feet of metered water use 3. $ 247.56 per 1000 pounds (lbs) of COD (Chemical Oxygen Demand) 4. $ 596.62 per 1000 lbs of SS (Suspended Solids) 5. $ 3,983.85 per 1000 lbs of NH 3 (Ammonia) 6. $ 14,781.25 per 1000 lbs of toxics (chromium, copper, cyanide, lead, nickel, silver, and zinc) D. SPECIAL NOTES: 1. Water usage will be determined as defined in Rule and Regulation 23, Section D. If a Water Meter is identified as exclusively serving irrigation landscaping, such Meter will be exempted from Wastewater charge calculations. 2. The City of Palo Alto Utilities Department may require Wastewater Metering facilities, in which case Service will be governed by terms of a special agreement between the City of Palo Alto and the Customer. 3. Charges for large discharges will be determined on the basis of sampling as outlined in Utilities Rule and Regulation 23, Section D. However, for purposes of arriving at an accurate flow estimate, discharge Meters, if installed, can be utilized to measure outflow for billing purposes. Annual charges will be determined and allocated monthly for billing purposes. {End}