HomeMy WebLinkAbout1998-02-17 City Council (22)TO:
City of Palo Alto
City Manager’s Report
HONORABLE CITY COUNCIL
2
FROM:CITY MANAGER DEPARTMENT:HUMAN
RESOURCES
DATE:February 17, 1998 CMR: 112:98
SUBJECT:APPROVAL OF CONTRACT WITH AEROTEK DATA
SERVICES GROUP FOR TEMPORARY STAFFING SERVICES
.RECOMMENDATION
Staff recommends that council approve and authorize the Mayor to execute the ~tttached
contract with Aerotek Data Services Group of Tek Systems to provide temporary information
technology staffing services for a three-year period beginning February 1998.
DISCUSSION
Consultant Services Description
The work to be performed under the contract is providing temporary employees with
information technology expertise.
Sele6tion Process
Staff sent a Request for Proposals to 15 local temporary employment services agencies in
December 1996. Firms were given 30 days to respond to the request. A total of.nine
employment agencies submitted proposals containing information technology staffing
services. The proposal’s bill rates ranged from $22/hour to $239/hour depending on the job
category. Those firms not responding indicated that they did not submit a proposal because
they did provide temporary information technology staffing services.
A selection advisory committee consisting of city staff from the Administrative Services,
Utilities, Public Works, Community Services and Human Resources Departments reviewed
the proposals, and three finns were invited to participate in oral interviews in July 1997. The
committee carefully reviewed each firm’s qualifications and submittal in response to the RFP
relative to the following criteria: 1) ability to provide requested services at reasonable and
CMR:112:98 Page 1 of 2
competitive rates; 2) a fully staffed local office; 3) available pool of qualified applicants; and
4) excellent references from major corporate or public agency users in the area. Aerotek
Data Services Group was selected because its proposal represented the best combination of
competitive bill rates (ranged from $23/hour to $75/hour depending upon job category), and
the quality of staff and services provided at these costs.
RESOURCE IMPACT
No additional funding is required for these contracts as temporary employment services are
budgeted in departmental budgets each year.
POLICY IMPLICATIONS
This report does not represent any change to existing Citypolicies.
ENVIRONMENTAL REVIEW
This is not a project under the California Environmental Quality Act.
ATTACHMENTS
Attachment A:Contract with Aerotek Data Services Gi:oup
PREPARED BY:Adele Johnson, Employtn~nt Manager
JAY C. ROUNDS
Director of Human Resources
CITY MANAGER APPROVAL: ~. ~ .t ~, . ~
Assistant City Manager
CMR: 112:98 Page 2 of 2
AGREEMENT
BY AND BETWEEN THE CITY OF PALO ALTO AND
AEROTEK, INC.
FOR TEMPORARY EMPLOYMENT SERVICES
THIS AGREEMENT is made and entered into this day of
, 1998, by and between the CITY OF PALO ALTO, a
municipal corporation of California, hereinafter referred to as
"CITY," and AEROTEK, INC. (Taxpayer Identification Number 52-
1304931), a Maryland corporation, with .offices at 601 Gateway
Blvd., Suite 750, San Francisco, California 94080, hereinafter
referred to as "CONTRACTOR";
W I T N E S S E T H:
WHEREAS, CITY desires to retain ~services to provide
temporary employment services for CITY; and
WHEREAS, CITY desires to engage CONTRACTOR to provide
these services by reason of its qualifications and experience for
performing such services, and CONTRACTOR has offered to provide the
required services on the terms and in the manner set forth herein;
NOW, ~THEREFORE, in consideration of their, mutual
covenants, the parties hereto agree as follows:
SECTION 1 -PROJECT COORDINATION
I.I Cit~
The City Manager shall be representative of CITY for all
purposes under this Agreement. JAY ROUNDS is designated as the
PROJECT MANAGER for the City Manager, and he shall supervise the
progress and execution of this Agreement.
1.2 Contractor
CONTRACTOR shall assign a single PROJECT DIRECTOR to have
overall responsibility for the progress and execution of this
Agreement for CONTRACTOR. JEFFREY ZELASKO hereby is designated as
the PROJECT DIRECTOR for CONTRACTOR. Should circumstances or
conditions subsequent to the execution of this Agreement require a
substitute PROJECTDIRECTOR for any reason, the PROJECT DIRECTOR
designee shall be subject to the prior written approval of the
PROJECT MANAGER.
980123 lac 0031916
AGREEMENT
BY AND BETWEEN THE CITY OF PALO ALTO AND
AEROTEK, INC.
FOR TEMPORARY EMPLOYMENT SERVICES
THIS AGREEMENT is made and entered into this day of
, 1998, by and between the CITY OF PALO ALTO, a
municipal corporation of California, hereinafter referred to as
"CITY,~" and AEROTEK, INC. (Taxpayer Identification Number 52-
1304931), .a Maryland corporation, with offices at 601~ Gateway
Blvd., Suite 750, San Francisco, California 94080, hereinafter
referred to as "CONTRACTOR";
W I T N E S S E T H:
WHEREAS, CITY desires to retain services to provide
temporary employment services for CITY; and
.WHEREAS, CITY desires to engage CONTRACTOR to provide
these services by reason of its qualifications and experience for
performing such services, and CONTRACTOR has. offered to provide the
required~ services on the terms and in the manner set forth herein;
NOW, THEREFORE, in consideration of their mutual
covenants, the parties hereto agree as follows:
SECTION 1 -PROJECT COORDINATION
i.i Cit~
The City Manager shall be representative of CITY for all
purposes under this Agreement. JAY ROUNDS is designated as the
PROJECT MANAGER for the City Manager, and he shall supervise the
progress and execution of this Agreement.
1.2 Contractor
CONTRACTOR shall assign a single PROJECT DIRECTOR to have
overall responsibility for the progress and execution of this
Agreement for CONTRACTOR. JEFFREY ZELASKO hereby is designated as
the PROJECT DIRECTOR for CONTRACTOR. Should circumstances or
conditions subsequent to the execution of this Agreement require a
substitute PROJECT DIRECTOR for any reason, the PROJECT DIRECTOR
designee shall be subject to the prior written approval of the
PROJECT MANAGER.
9~0123 lac 0031916
SECTION 2 - DUTIES OF CONTRACTOR
2.1 Services to be Furnished
CONTRACTOR shall provide temporary employment
services as described in the excerpt of CITY’s Request for
Proposals, labeled Exhibit "A" and as further described in
CONTRACTOR’s proposal, labeled Exhibit "B," both of which are
attached hereto and incorporated herein by reference.
CONTRACTOR agrees that any and all temporary employees
provided to CITY by CONTRACTOR under this Agreement, including but
not limited to those provided under payroll servicing, shall be the
employees of CONTRACTOR and not the employees of the City of Palo
Alto.
2.2 Laws to be Observed
CONTRACTOR shall:
2.2.1 Procure all permits and licenses, pay all
charges and fees, and give all notices which may be necessary and
incident to the due and lawful prosecution of the services to be
performed by CONTRACTOR under this Agreement.
2.2.2 Keep itself fully informed of all existing
and future federal, state, and local laws, ordinances, regulations,
orders, and decrees which may affect those.engaged or employed
under this Agreement, any materials used in CONTRACTOR’s
performance under this Agreement, or the conduct of the services
under this Agreement.
2.2.3 At all times observe and comply with, and
cause all of its subcontractors and employees, if any, to observe
and comply with, all of said laws, ordinances, regulations, orders
and decrees mentioned above.
2.2~4 Immediately report to the PROJECT MANAGERin writing any discrepancy or inconsistency it discovers in said
laws, ordinances, regulations, orders, and decrees mentioned above
in relation to any plans, drawing, specifications, or provisions of
this Agreement.
2.3 Qualifications of Contractor
CONTRACTOR represents that it is qualified to furnish the
services described under this Agreement. As evidence thereof,
CONTRACTOR warrants that one or more members of employees of the
firm are licensed by the State of California and that the services
to be provided under this Agreement will be performed by them or
under their supervision.
2
9~0123 la’c 0031916
SECTION 3 COMPENSATION
For the full performance of the services described herein
by CONTRACTOR, CITY shall pay CONTRACTOR as set forth in the Rate
Schedule, attached hereto as a part of Exhibit "B"
3.3 Notwithstanding the foregoing, CITY shall not be
charged f~r the services of any temporary employee, when in the
opinion of the PROJECT MANAGER or his designee the services of a
temporary employee have not been satisfactory, provided that the
CITY notifies CONTRACTOR that said services were unsatisfactory
within the first three (3) days/twenty-four (24) hours of the
assignment.
3.4 Weekly itemized invoices for said services shall be
provided to CITY. These invoices shall have information determined
to be sufficient by the PROJECT MANAGER or his designee and shall
be paid within thirty (30) days of their receipt by CITY.-
3.5 All compensation payable hereunder shall be subject
to the appropriation of funds by CITY’s Council for the applicable
fiscal year during which such temporary employment services are to
be or are rendered. In the event funds are not appropriated for
services to be rendered in any fiscal year during the term of this
Agreement, this Agreement shall be deemed terminated at the end of
the fiscal year for which funds are appropriated. No penalty shall
accrue to CITY in the event this Agreement is terminated pursuant
to the provisions of this Section 4.6, and CITY shall not be liable
for any future payments due or for any damages as a result of the
termination of this Agreement pursuant hereto.
SECTION 4 - TERM
This Agreement shall commence on the date executed by
CITY and shall continue in full force and effect for one year
thereafter.
SECTION 5 -TEMPORARY SUSPENSION
The City Manager shall have the authority to suspend this
Agreement, wholly or in part, for such period as she deems
necessary due to unfavorable conditions or due to the failure on
the part of the. CONTRACTOR to perform any provision-of this
Agreement.
SECTION 6 -SUSPENSION; TERMINATION
6.1 Riqht to Suspend or Terminate
The City Manager may suspend or. terminate this Agreement
for any reason by giving ten (i0) days’ written notice to
CONTRACTOR. Upon receipt of such notice, CONTRACTOR shall
immediately discontinue its performance under this Agreement.
980123 lac 0031916
6.2 Payment
Upon such suspension or termination, CONTRACTOR shall be
paid for all services actually rendered to CITY to the date of such
suspension or termination; provided, however, if this Agreement is
suspended or terminated for fault of CONTRACTOR, CITY shall be
obligated to compensate CONTRACTOR only for that portion of
CONTRACTOR’s services which are of benefit to CITY.
SECTION 7 INDEPENDENT .JUDGMENT
Failure of CITY to agree with CONTRACTOR’s independent
findings, conclusions, or recommendations, if the same are called
for under this Agreement, on the basis of differences~in matters of
judgment shall not be construed as failure ~on the part of
CONTRACTOR to meet the requirements of this Agreement.
SECTION 8 ASSIGNMENT; SUBCONTRACTORS; EMPLOYEES.
8.1 Assignment
Both parties shall give their personal attentionto the
faithful performance of this Agreement and shall not assign,
transfer, convey, or otherwise dispose of this Agreement or any
right, title or interest in or to the same or any part thereof
without the prior written consent of the other party, and then only
subject to such terms and conditions as the other party may
require. A consent to one assignment shall not be deemed to be a
consent to any subsequent assignments. Any assignment without such
approval shall be void and, at the option of the~other party, shall
terminate this Agreement and any license or privilege .granted
herein. This Agreement and any interest herein shall not be
assignable by operation of law without the prior written consent of
the other party.
8.2 Subcontractors; Employees
CONTRACTOR shall be responsible for employing or engaging
all persons necessary to perform the services of CONTRACTOR
hereunder. No subcontractor of CONTRACTOR will be recognized by
CITY as such; rather, all subcontractors are deemed to be employees
of CONTRACTOR, and it agrees to be responsible for their
performance. CONTRACTOR shall give its personal attention to the
fulfillment of the provisions of this Agreement by all of its
employees and subcontractors, if any, and shall keep the work under
its control. If any employee or subcontractor of CONTRACTOR fails
" or refuses to carry out the provisions of this Agreement or appears
to be incompetent or to act in a disorderly or improper manner, he
or she shall be discharged immediately from the work under this
Agreement on demand of the PROJECT MANAGER.
980123 |ac 0031916
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SECTION 9 -. NOTICES
All notices hereunder shall be given in writing and
mailed, postage PrePaid, by certified mail, addressed as follows:
To CITY:Office of the City Cierk
P.O. Box 10250
Palo Alto, CA 94303
To CONTRACTOR: Attention of the PROJECT DIRECTOR
at the address of CONTRACTOR recited above
SECTION i0 -INTEREST OF CONTRACTOR
/
In accepting this Agreement, CONTRACTOR covenants that it
presently has no ’interest, and shall not acquire any interest,
direct or indirect, financial or otherwise, which would conflict in
any manner or degree with the performance of the services
hereunder. CONTRACTOR further covenants that, in the performance
of this Agreement, no subcontractor or person having such an
interest shall be employed. CONTRACTOR certifies that no one who
has or will have any financial interest under this Agreement is an
officer or employee of CITY. It is expressly agreed that in the
performance of the professional services required under this
Agreement CONTRACTOR., and any of its subconsultants or employees,
shall at all times be considered independent contractors and not
agents or employees of CITY.
SECTION ii AUDITS
CONTRACTOR agrees to permit CITY to audit, at any
reasonable time, CONTRACTOR’s records pertaining to matters covered
by this agreement.
SECTION 12 INDEMNITY
CONTRACTOR agrees to indemnify, defend and hold harmless
CITY, its officers, agents and employees from any and all demands,
claims, or liability of any nature, ~caused by or arising out of
CONTRACTOR’s, its officers’, agents’, SUBCONTRACTORS’ or employees’
negligent acts, errors, or omissions, or willful misconduct, or
conduct for which the law imposes strict liability on CONTRACTOR in
£he performance or failure to perform this Agreement.
SECTION 13 WORKERS’ COMPENSATION
CONTRACTOR, by-executing this Agreement, certifies that
it is aware of the provisions of the Labor Code of the State of
California which require every employer to be insured against
liability for workers’ compensation or to undertake self-insurance
in accordance with the provisions of that Code, and certifies that
it will comply with such provisions before commencing the’
performance of the work of this Agreement.
980123 lac 0031916
5
SECTION 14 INSURANCE
CONTRACTOR, at its sole cost and expense, shall obtain
and maintain in full force and effect throughout the entire term of
this Agreement the insurance coverage described in Exhibit "C",
insuring not only CONTRACTOR, but also (with the exception of
wOrkers’~compensation and employer’s liability insurance)i CITY,
its officers, agents, and employees, and each of them with respect
to activities and services performed by CONTRACTOR for or on behalf
of CITY Under the provisions of this Agreement.
Certificates of such insurance, preferably on the forms
provided by CITY, shall be filed with CITY concurrently with the
execution of this Agreement or, with CITY’s approval, within ten
(i0) working days thereafter. Said certificates shall be subject
to the approval of the City Attorney and shall contain an
endorsement stating that said insurance is primary coverage and
will not be canceled or altered by the insurer except after filing
with the City Clerk thirty (30) days’ written notice of such
cancellation or alteration, and that the City of Palo Alto is named
as an additional insured (except on policies of professional
liability insurance.) Current certificates of such insurance shall
be kept on file at all times during the term of this Agreement ~ith
the City Clerk.
SECTION 16 -CONFIDENTIALITY
CONTRACTOR understands and acknowledges that some of its
employees may be working with proprietary or confidential
information or material owned by or licensed to CITY. Therefore,
CONTRACTOR shall require each employee who works for CITY pursuant
to this Agreement to sign an agreement in which the employee agrees
that he/she will not disclose to anyone, either during or after the
employee’s relationship with CITY pursuant to this Agreement, any
confidential or proprietaryinformation of any kind obtained by the
employee as a result of the employee’s relationship with CITY
pursuant to this Agreement and that the employee will not take with
him/her, without the written permission of the Director of the CITY
department to which employee has been assigned, any property or
material of any kind. CONTRACTOR further shall require each
employee who works for CITY pursuant to this Agreement to sign any
confidentiality or nondisclosure document with respect to the
foregoing, at the request of CITY.
SECTION 15 -AGREEMENT BINDING
~- The terms, covenants, and conditions of this Agreement
shall apply to, and shall bind, the heirs, successors, executors,
administrators, assigns, and subcontractors of both parties.
980123 lac 0031916
6
SECTION 16 WAIVERS
The waiver by either party of any breach or violation of
any term, covenant, or condition of this Agreement or of any
provision, ordinance, or law shall not be deemed to be a waiver of
any other term, covenant, condition, ordinance, or law or of any
subsequent breach or violation of the same or of any other term,
covenant,-condition, ordinance, or law. The subsequent acceptance
by either party of any fee or other money which may become due
hereunder by the other party of’any term, covenant, or condition of
this Agreement or of any applicable law or ordinance.
SECTION 17 COSTS AND ATTORNEYS’ FEES
The prevailing party in any action brought to enforce the
terms of this Agreement or arising out of this Agreement may
recover its reasonable costs and attorney fees expended in
connection with such an action from the other party.
SECTION 18 - NO IMPLIED WAIVER
No payment,~ partial payment, acceptance, or partial
acceptance by CITY shall operate as a waiver on the part of CITY of
any of its rights under this Agreement. ~.
SECTION 19 - NONDISCRIMINATION; PENALTY
19.1 DUTY OF CONTRACTOR
No discrimination shall be made in the employment of
persons under this Agreement because of the race, color, national
origin, ancestry, religion or sex of such person. If the value of
this Agreement is, or may be, Five Thousand Dollars ($5/000) or
more, CONTRACTOR agrees to met all~requirements of the Palo Alto
Municipal Code pertaining to nondiscrimination in employment and to
complete and submit the "Certification of Non Discrimination" on
the form furnished by CITY as Exhibit "D" attached hereto and
incorporated herein by reference.
19.2 PENALTY FOR DISCRIMINATION
If CONTRACTOR is found in violation of the
nondiscrimination provisions of the State of California Fair
Employment Practices Act or similar provisions of federal law or
executive order in the performance of this Agreement, it shall
thereby be found in material breach of this Agreement. Thereupon,
CITY shall have the power to cancel or suspend this Agreement, in
whole or~ in part, or to deduct from the amount payable to
CONTRACTOR the sum of Twenty-five Dollars ($25) for each person for
each calendar day during which such person was discriminated
against, as damages for said breach of contract, or both. Only a
finding of the State of California Fair Employment Practices
980123 lac 0031916
Commission or the equivalent federal agency or officer shall
constitute evidence of a violation of contract under this section.
If CONTRACTOR is found in violation of the
nondiscrimination provisions of this Agreement, CONTRACTOR shall be
found in material breach of this Agreement. Thereupon, CITY shall
have the power to cancel or suspend this Agreement, in whole or in
part, or~o deduct from the amount payable to CONTRACTOR the sum of
Two Hundred Fifty Dollars ($250) for each calendar day during which
CONTRACTOR is found to have been in such noncompliance as damages
for said breach of contract, or both.
SECTION 20 o CONFIDENTIALITY
SECTION 21 -AGREEMENT CONTAINS ALL UNDERSTANDINGS;
This document O represents the entire and integrated
agreement between CITY and CONTRACTOR and supersedes all prior
negotiations, representations, and agreements, either written or
oral. This document may be amended only by written instrument,
signed by both CITY and CONTRACTOR. All provisions of this
Agreement are expressly made conditions.
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980123 la~ 0031916
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SECTION 22 GOVERNING LAW
This .Agreement shall be governed by the laws of the State
of California.
IN WITNESS WHEREOF, the parties hereto have executed this
Agreement the day and year firstabove written.
ATTEST:CITY OF PALO ALTO
City Clerk
APPROVED AS TO FORM:
Mayor
Senior Asst. City Attorney
APPROVED:
Assistant City Manager
Acting Director,
Administrative Services
AEROTEK, INC.
Its :
Taxpayer Identification No.
52-1304931
Director of Human Resources
Risk Manager
Attachments:
EXHIBIT "A": Excerpt from RFP
EXHIBIT "B": Proposal (undated)
EXHIBIT "C": Certificate of Insurance
EXHIBIT "D": Certificate of Non Discrimination
9
980123 lac 0031916
CERTIFICATE OF ACKNOWLEDGEMENT
(Civil Code S 1189)
~@~rU~r~ 4 ’, 1998, before me,
,’ a Notary Public in and for said County and
State, personally appeared ~Tn~h ~. ~ ,
personally known tO me or proved to me on the basis of
satisfactory evidence to be the person(s) whose name(s) G/are
subscribed to the within .instrument and acknowledged tb me that
~/she/they executed the sag~n~-~/her/t~eir authorized
capacity(ies), and that by h~her/their s~gnature(s) on the
instrument the person(s), or the entity upon behalf of which the
person(s) acted, executed the instrument.
WITNESS my~hand and official seal.
Signature of Notary Public
980123 lae 0031916
10
EXHIBIT "A"
TEMPORARY STAFFING SERVICES
Introduction
The City of Palo Alto has a workforce of approximately 1,500 regular and temporary employees
distributed across 12 operating departments. These departments are Administrative Services,
City Attorney, City Auditor, City Clerk, City Manager, Community Services, Fire, Human
Resources, Planning, Police, Public Works and Utilities. The City owns and operates electric,
gas, water, wastewater and storm drain utilities. The City also maintains over 28 parks, a
municipal golf course, airport and supports seven Fire stations, a Community Theater, Children’s
Theater, Cultural Center, Junior Museum and Zoo, and a library system.
The City spent approximately $517,000 for temporary staffing sen’ices in fiscal year 1995-96
that primarily involved administrative support services. The City is now looking to expand the
type and scope of expertise, skills and services that are available through the temporary staffing
agencies.under contract. It is the City’s intention to establish contracts with qualified and
competent agencies as the primary suppliers of temporary staff services for a three )’ear period of
time beginning March 1, 1997.
Scope of this Request for Proposgl (RFP)
The City is.seeking temporary staffing support in the areas of Information Technology (IT),
Finance/Accounting, Electrical/Mechanical/Civil or LaboratoryTechnicians and General Laborer
positions. In addition, we are soliciting proposals for establishing a pool of
clerical/administrative staff who have familiarity with City departments and their programs,
policies and information system software applications.
Temporary Staffing
The City employs temporary staff at all levels and projects an emphasis of need for
Administrative/Clerical, Information Technology, Finance/Accounting,
Electrical/Mechanical/Civil Engineering, Laboratory Technicians and General Laborer positions.
The minimum terms required for a temporary staffing service contract are:
¯A competitive mark-up rate (our current rates are less than 30%)
¯A payroll conversion option of not more than 30 \vorking days or six weeks (except for
technical personnel)
¯A minimum 8-hour guarantee
¯A ½-hour response time
¯An ability to interview for specialized assignments
¯Invoices to be a minimum of net 30 days ’
¯A payroll service markup n6t to exceed 23% -
¯A monthly usage report with breakdown by department.
Administrative/Clerical Pool
The administrative/clerical positions in the City have historically required the greatest proportion
of temporary staffing placements. Many of these positions involve contact with and service to
members of the public and/or interaction with one of the City’s major information system
applications. One of the major concerns in this area is the orientation and startup time that is
required of individuals placed in these positions on a temporary basis.
In an effort to address this concern, the City is requesting proposals for recruiting, selecting,
training and maintaining a group of administrative/clerical staff who have a familiarity with the
City’s organizational structure, functions, services, programs, and major information systems.
Members of this group would be available for placement as temporary staff and have sufficient
"knowledge to function with minimal stanup/orientation time requirements.
Proposal Format Considerations
If capable of meeting or exceeding the City’s minimum requirements, please for~vard your
proposal no later than Tuesday, January 7, 1997 in accordance with. the RFP ’Instructions’. The
proposal should contain the following elements:
¯Billing rate ranges by job classification
¯Mark-up percentages for regular and payroll service hires
¯Guarantee policy
¯Recruiting procedures
¯Training, testing, screening and quality control procedures
¯Billing procedures
¯A Certificate of Insurance per the attached City requirements
¯A brief informational outline of your company, plus local references
¯A statement of non-discrimination (see the RFP Requirements Documents)
¯Office locations
All of the proposals submitted will be reviewed. Those companiesproviding the most desirable
services, terms~ qualifications and. references will be invited to provide a personal presentation
the week of January 20, 1997. ..
Questions regarding the scope of this Request for Proposal should be directed to Gary King,
Employment Manager at (415) 329-2376.
! L,GARYDO~S’,GFNEKAL\TEMPP-,.FP.WPD. No~ eml~r 27. 1996
EXHIBIT "B"
PROPOSAL TO
CITY OF PALO ALTO
~ TEK
DATA SERVICES GROUP
Annemarie K. Stark
Contracts Manager
Aerotek Data Services Group
601 Gateway Blvd. Suite’750
S. San Francisco, CA 94080.
Phone: 415-829-3036
Fax: 415-794-0765
Aerotek Data Services
Maxim Group
Aerotek Telecommunications Services
Aerotek Contract Engineering Services
Aerotek Lab Suppo~.Se~ices ..
Aerotek Automotive Services
Onsite Commercial Staffing
TABLE OF CONTENTS
¯ Our Mission ........................................................................................................................................................4 ’
Executive Summary ............................................................................................................................................5
Quality Manage/nent ..: ............ ...........................................................................................................................6
Only the Most Qualified Recruiters ...................................................................................................................7
Recruiters: The Aerotek Difference ................................................ .............................’. ....................................8
Leading the Recruiters: Divisional and Branch Leadership .............................................................................9
Aerotek’s Growth Pattern ............................................... ..................................................................................10
Screening: Bringing You the Most Qualified Employees ...........: ..........: ........................................................11
Training: On Your Needs, Every Time ...........................................................................................................12
Servicing CITY OF PALO ALTO ............................................................. ......................................................13
Aerotek Data Services Group’s Branch Structure ................................................................................’. ...........14
Administrative Information ..............................................................................................................................15
Professional References ...................................................................................................................................16
Contact Information .........................................................................................................................................16
Branch Listing ..................................................................................................................................................17
Specialist Categories ....................................................................................., ...................................................19
~TEK
DATA SERVICES GROUP
OUR MISSION
To be the premier international supplier of technical services. To achieve this through:
O Exceeding our customers’ expectations by supplying the finest candidates available today
O Distinguishing ourselves by unrivaled quality of service and customer satisfaction
~Esta~blishing and maintaining long-term relationships with our clients
~Conducting our business honestly, ethically and with the highest degree of professionalism
Current Aerotek Locations
Aerotek stands ready to support you...
wherever you are,
~~ UNITED
KINGDOM
Serving the
European
Communit
-T Training Centers
Aerotek maintains a network of technical and customer service training centers to ensure that
you receive only themost highly trained candidates.
In response to customer requests, we will add approximately 30 new locations nationwide in I99Z
4
DATA SERVICES GROUP
EXECUTIVE SUMMARY
9"8 3:" ~erotekoPens the doorwith tw0"clle’nts. ’
9 9 7 ¯ Aerotek’is one of the 3 largest technical service firms in North America
At Aerotek, we are committed to providing every customer with the finest technical services in the
industry. Our c.,ommitment to improvement, investment in people, and expertise in technical services
e’nables our clients to succeed in today’s highly competitive technical environment. These commitments
are the explanation of our tremendous growth.
Contract services have become the business community’s most popular strategy for reducing costs--over
70% of U.S. companies use them strategically to reduce their costs of training, insurance, vacation and sick
time. The factor that sets Aerotek apart from other’firms in the field is our 2:1 rdcruiter-to-sales ratio--a
ratio more than four times higher than industry standard. The reason we maintain such a large pr0portion
of recruiters is simple. To ’ensure that we bring you the highest caliber candidates in the market. Because
at Aerotek,.ottr focus is not on selling the candidates we have, but on recruiting the candidates you need.
In our early years, Aerotek specialized in aerospace engineering. As Aerotek has grown, however, ~ so has
the diversity of se.rvices we provide. We now provide over 20,000 professionals offering specialized,
customized services in computer information services and technology,~ engineering, telecommunications,
laboratory support, automotive engineering, and commercial staffing. With over 100 offices across the
U.S., Canada, and UK, Aerotek has become a significant supplier of international technical services.
At Aerotek, we are committed to developing our most important resources: our people.
The account managers who will work with you are intensively trained on industry-specific technology,
customer service, and account mawigement. We fill these positions only with our own recruiters, so each
also has firsthand knowledge, of recruiting in your industry. In this way, we ensure that the tradition,
motivation, and passion for your business is passed on to each new generation of our account managers.
Our Aerotek candidates are thoroughly screened before you ever see them, to ensure that we offer you only
those of the highest caliber. Our people are some of the finest in the business. They have to be. Each one
must pass our internal methods of qualifying, training, and certifying. Aerotek employs a team of experts
to test each candidate’s technical skills to ensure that they meet your standard of quality.
Once hired, our people are trained to further improve their skills. At Ae.rotek, we know that to face today’s
ever-changing technical environment, you need more than quality people. You need superior technical
specialists. So, with training on technical skills, professionalism, and communication techniques, Aerotek
turns quality candidates into technical specialists at the top of their field.
To deliver those technical specialists immediately, Aerotek has invested $16 million dollars in state-of-the-
a~ computerized systems. Our online resume database, SmartSearch, noxv contains over 400,000 resumes,
allowing Aerotek to identify qualified candidates within minutes, and have them ready to interview within
24 hours of your request. Every recruiter has access to SmartSearch and can perform sophisticated
searches ~vith tremendous ease.
Most importantly, we understand-that Aerotek will continue to grow only if we continue to supply
outstanding technical specialists. These are the factors that make Aerotek the best choice for CITY OF
PALO ALTO.
DATz~ SERVICES GROUP
....QUALITy MANAGEMENT
Quality Statement .-
Aerotek represents quality. Through consistent communication with our clients, account managers, and
contract employees, we strategically plan our business to exceed the expectations of every client.
Quality Systems
ISO 9000: Aerotek Europe is certified to this international quality standard.
QI: Aerotek anticipates completion of Ford’s nationally recognized quality award process in early 1997.
ABO: Aerotek’s internal quality management system is called ABO (Advanced Business Operations). The
ABO system is aligned with the core elements of ISO 9002 standards, including standards for recruiting,
account management, and invoicing systems. In addition, ABO requires a periodic review and restructure of
business and services systems based primarily on client feedback. Accordingly, by the first quarter of 1997,
Aerotek will have implemented:
A state-of-the-art accounting and invoicing system. _
,* The latest in recruiting and account management automation by PeopleSoft.
~ A standard periodic review of all business systems and procedures.
Quality Assurance.
Once past our thorough screening procedure (please refer to page 11 for details), all candidates are
thoi’oughly evaluated for their, fit with our client’s company before, during, and after assignment.
Weekly reviews of every consultant: lunch meetings and informal performance evaluations.
Weekly check-in from your Aerotek account manager to solve any concerns as they arise.
Optional quarterly formal reviews by CITY OF PALO ALTO and Aerotek on overall and ihdividual
performance.
Quality Improvement
Aerotek obtains detailed information / recommendations from every consultant assigned, through:
ta On-site Evaluations.
ta ’Exit Interviews.
ta Exit Reference Checks.
We pass all pertinent recommendations, procedural suggestions, and other input on to our client.
~ TEK ~
DATA SERVICE,’; GROUP
ONLY THE MOST QUALIFIED,, RE,C. RU!TERS
...can bring you the most qualified specialists.
At Aerotek, we place every recruiter in a position to bring you the most highly skilled technical
specialists available in the market. How do we accomplish this? By following five simple steps:
DATA SERVICES GROUP
RECRUITERS: THE AEROTEK DIFFERENCE
Recruiting has always-separated Aerotek from other technical service firms. It is the single most important
aspect of our business, and the .reason for our success. Delivering skilled candidates requires, first and
foremost, the talents of skilled recruiters.
Aerotek maintains a 2:1 recruiter-to-account-manager ratio, so every Aerotek account manager has
multiple recruiters dedicated to filling his or her requirements. This ratio is more than four times higher
than the industry standard. The reason we maintain a ratio so far above the competition? To uphold one
of our governing philosophies: Our focus is not on selling the candidates we have," it is on obtaining the
candidates our clients need
In 1996.Aerotek hired and trained over 2,000 recruiters. In 1997 we will hire and train 2,500 new
recruiters worldwide. Our discriminators are simple: We believe in the people principle.
Our metho~l is simple, too:
Hire quality individuals.
Hire the best available people, ones who believe in our mission statement. Nearly 60% of our recruiters
are referrals. The rest are college graduates hand-picked by regional / national managers or divisional
leaders. We have established relationships with over 450 colleges who understand our mission and the
type of individual who will succeed at Aerotek. They screen students to provide us with their best
candidates, and we further screen those with in-depth personal interviews.
Train them. ’
Once.hired, our recruiters attend intensive training courses at our corporate Professional Development
Center, which trains recruiters in depth on recruiting, interviewing, and customer service techniques.
Provide them with state of the art tools.
In 1995, we invested nearly $16 million in state-of-the-art computerized systems. Our online database,
SmartSearch, now features over 400,000 resumes and is updated weekly.
Continually retrain them to expand their skills.
All managers and top recruiters receive additional gorporate training each quarter. Senior managers
receive leadership training throughout the year, preparing them for the next stage of.responsibility.
Lead them.
The organization chart on the following page outlines our staff leadership. Knowing that every one of
Aerotek’s leaders began as a recruiter gives our newest recruiters added incentive, energy, and enthusiasm
to meet our mission statement. It is one thing to talk about opportunity; another to live it. This is the
philosophy that gives Aerotek the competitive edge.
~TEK
GROUP
LEADING THE RECRUITERS:
AEROTEK DIVISIONAL AND BRANCH LEADERSHIP
Aerotek’s structure is simple, It is built around client satisfaction at both the local office and divisional
levels. This structural simplicity ensures that Aerotek can respond instantly to all of CITY OF PALO
ALTO’s needs. The unique partnership of sales / recruiting and administration at every level of our
organization also enhances our flexibility in meeting our clients’ changing needs, and ensuring consistent
service to CITY OF PALO ALTO. From our newest recruiter to the national sales manager, each member
of our sales and recruiting team is paired with an administrative backup, so this partnership operates at
eyery level of our structure.
I
Director of Regional Op~ration~
Director of Branch Operations
II
Br~nch
Recruiting
blanager
BRANCH OFFICE
TEK ~ ~
AEROTEK’S GROWTH PATTERN
Responding to the ever-increasing needs of clients facing today’s fast-paced technical environment,
Aerotek has established one of the most extensive networks of technical specialists in North America.
Number of
Technical Contract Employees
10
DATA SERV’ICES GROUP
SCREENING:BRINGING YOU THE MOST QUALIFIED EMPLOYEES
Since CITY OF PALO ALTO’s immediate requirements are for Information Services (IS) consultants,
Aerotek’s IS consulting division, Data Services Group, would be CITY OF PALO ALTO’s primary point
of contact. Data Services Group takes pride in providing only the most highly qualified IS consultants in
the industry, including system engineers, network engineers, PC technicians, help desk specialists, and
other IS support.
Below are the steps Data Services Group will follow upon receiving a request from CITY OF PALO
ALTO:
1
2
3
4
5
Check for availability among our full-time striffofexpert IS consultants.
Locate successful per-project consultants scheduled for completion with other satisfied clients.
Search.Aerotek’s unique computerized tracking system, SmartSearch.
This custom-designed system contains over 400,000 resumes to ensure instant retrieval of candidates.
with the skill sets our clients need. Data Services follows rigid quality control procedures, thoroughly
screening each candidate to ensure that CITY OF PALO ALTO receives only ~he best.
Recruit as necessary from external sources: referrals, job fairs, technical schools, and the Internet.
Have qualified candidates briefed on the project and available for client interview in 24-72 hours.
Below are the screening procedures every candidate must pass to be considered for employment:
Telephone Screening: Aerotek Data Services Group’s telephone screening ensures that the candidate has
the skill sets required for the assignment. It also evaluates the candidate’s fit with our company values.
Personal Intervie~v: We.pers0nally conduct detailed interviews with all applicants. This ensures that we
present only candidates who have been briefed on the project in detail, understand Data Services Group’s
approach to your project, and are a good fit for CITY OF PALO ALTO. The requirements that must be
met by the candidates we represent are technical ability, integrity, and enthusiasm.
Technical Interview: Aerotek Data Services employs a full time nationwide staff of information services
specialists to conduct this interview, which enables us to screen our applicants’ technical abilities in depth.
Reference Verification: We thoroughly reference every candidate, obtaining both detailed technical
references as well as personal references from the.candidate’S last two jobs.
Work History: Aerotek Data
previous position, job title,
accomplishments.
Services next verifies employment, salary history, reasons for leaving
responsibilities, duties, performance evaluations, and specific
Background Check: If requested, background checks will be run through Questifacts nationwide service.
Drug Test: All Data Services Group employees undergo drug tests. Tests are administered by SmithKline
Beecham, one of the largest nationwide pharmaceutical / drug-testing firms in the U.S.
Security Clearance: Aerotek Data Services Group is online with the Defense Industrial Security Program
under the Defense. Investigation Service. By request, candidates can be screened, cleared for the needed
security classification, and briefed on handling classified materials before a single candidate starts with
CITY OF PALO ALTO.
1!
~O TEK ’ "~
DATA SERVICES GROUP
TRAINING: ON YOUR NEEDS... EVERY TIME
We all know quality technical specialists are hard to find. All too Often they lack advanced skills, or lack
certification of their skills. This is the reason Aerotek invests such significant resources in a training
infrastructure, and the reason we have established training centers across the continent.
At Aerotek, we train our staff intensively with industry-specific programs. Aerotek’s training centers
target advanced, technical topics, plus professionalism and communication techniques for working
effectively with non-technical coworkers.
Our training centers are also known for developing specialized, client-specific training programs to
meet the individual needs of our clients. Our industry-specific training coordinators will be pleased to
design courses to target any of CITY OF PALO ALTO’s specific needs.
Information Services Training Centers
Aerotek’s IS centers are designed to raise talented technicians and help-desk specialists to the next
level of qualification. With advanced classroom exercises, we expand their capabilities, with.courses
tailored for industry-standard certifications. The technical base of the centers is the nationally
recognized A4- Certification course created by COMPTIA, whose members include IBM, Microsoft,
Apple, DEC, and HP. This accelerated course targets several demand-driven topics:
Troubleshooting and diagnogtic practices for mainstream operating systems like DOS and Windows.
Effective problem resolution for servicing clients in the field.
Professionalism and communication skills for working with non-technical personnel.
Thorough preparation for the A+ Certification examination.
Aerotek Strategic Learning Labs continuously review develop ne~v courses based on our clients’
needs: next on the Lab curriculum will be Windows 95, Windows NT, and Novell. Our continuous
review ensures that every Aerotek technician is trained on our clients’ latest needs and technologies.
Information Technology Training Centers "
Aerotek’s Maxim Group has established state-of-the-art IT training centers across the continent.
Maxim’s coordinator meets with consultants, branch directors, and clients regularly to ensure that
Aerotek always meets your latest needs. The centers train consultants in depth on:
Technological Advances
Data Modeling
Systems Analysis and Programming
Mainframe Technologies
Client Server Technologies
GUI Applications
OOD and OOP
O~,erall Consulting Skills
12
DATA SERVICES GROUP
SERVICING CITY OF PALO ALTO
RESPONSIVENESS
Doyou needpeople immediately? For this situation, Aerotek Data Services has developed the Red Zone.
The Red Zone is a unique Aerotek system that focuses extensive recruiting resources on your critical
requirements. The entire branch comes together to coordinate an overwhelming inter-office effort,
ensuring that ou~r client receives the perfect candidate...with a response time unrivaled in the industry.
Requests will enter the Red Zone when CITY OF PALO
ALTO:
1 has a defined job description or skill set
2 has guaranteed interview and start dates
3 has agreed on a set billing rate
This is the ideal zone for all CITY OF PALO ALTO requests. These requirements are initiated
immediately and filled on a first-priority basis. On Red Zone requirements, we will identify"possible
candidates within tninutes. Typically, we can have candidates available for interview within 24 hours.
CUSTOMER SUPPORT AND PROBLEM RESOLUTION
With Aerotel~; 90% of all customer problems are solved at the local level. Our problem resolution is
based on our exclusive 1:24 Alert Policy. Under this policy, any employee notified of a problem has:
ISl 1 hour to provide a response Q The next 24 hours to provide a solution
If the problem has not been solved within 24 hours, it is automatically transferred to the next level:
Aerotek Problem Resolution Model
* Problems pissed
C LI E N T Proble ms Loc el Reglonel Ne tlon el
Io Aerolek Level I A g0% of 99% Of 100% of
.P~o~lems Problems Problems
Solved Solved Sol~d
Level I. Local Support
The account manager, technical recruiter, branch recruiting manager, manager of administration, and
customer support representative, plus the highest authority at Level I: the Director of Branch Operations.
The DBO has the ability to resolve almost any issue. Over 90% of all problems are solved at this level.
Level 1I. l~egional Support
The regional account manager. This manager has the resources to resolve over 99% of all issues raised by
our clients, and is responsible for ensuring that all issues are handled to ,the satisfaction of our client.
Level III National Support
The national sales manager and controller. All issues raised to Level III will be resolved immediately.
13
DATA SERVICES GROUP
DATA SERVICES GROUP’S BRANCH STRUCTURE
Sample Branch Office
Structure featuring the
Aerotek 2-to-1 recruiter-
to-account -manager
triangle.
14
ADMINISTRATIVE INFORMATION
CONTRACT EbIPLOYEE BENEFITS
Aerotek knows that every individual is different, with different needs...so we tailor each benefits package
to suit each individuals’ particular situation. Below is a list of our standard benefits:
~ Contributory Blue Cross / Blue Shield Health Insurance plus optional Dental and Vision Coverhge
~ 401k Retirement Savings Plan
~ Vacation and Holiday Pay
~ Technical Traq’ning and Tuition Reimbursement
ACCOUNTING AND INVOICING (EDI AVAILABLE)
Our PeopleSoft accounting system was developed to allow the flexibility necessary to meet the varying
needs of our clients. It is set up with speed, client review, and record retrieval as priorities to ensure that
clients can review their invoicing records at any time (at our location). Aerotek’s invoicing system is
designed to simplify your workflow. We will collect your hours, consolidate multiple vendors to a single
invoice, separate invoices by department, transmit them electronically, report totals by week or
month...whatever it takes to make your life simpler. We are known for designing systems to fit oui" clients’
way of doing business. We’ll also make sure all your employees get their paychecks directly, with no
burden on you. At Aerotek, we will take care of everything but approving your hours.
TRAVEL ÷Aerotek advances expenses to contract employees prior to travel. On completion of the travel, the
employee completes a comprehensive report detailing actual travel costs, which is reviewed and invoiced
to the client. Only actual travel costs are billed to CITY OF PALO ALTO (no markup or burden is ever
added).
INSURANCE AND LIABILITY
1. Aerotek contract employees are considered employees of Aerotek for the duration of the contract.
2. Aerotek will observe and comply with all applicable state and federal requirements pertaining to FICA,
unemployment insurance, and workman’s compensation.
BANK REFERENCES
Aerotek conducts all of its banking activities through NationsBank:
SECURITY
Chris Pope, Vice President
10 Light Street, Sixteenth Floor
Baltimore, MD 21202
(4~10) 605-8027
Aerotek is a member of the Defense Industrial Security Program u.nder the jurisdiction of the Defense
Investigation Service. When applicable, assigned personnel can be fully approved for any security
classification. In such cases new employees are prescreened and briefed on handling classified materials
prior to-their report date. Aerotek was granted ,Facility Clearance Top .Secret Level on September °18,
1990. Aerotek’s facility code number is 3Y204. For information, refer to:
Aerotek Incorporated
7301 Parkway Drive
Hanover, Maryland 21076
(800) 927-8090
DATA AND PATENT POLICY
Defensive Investigative Services
Industrial Security Field Office
1235 Jefferson Davis Highway
Crystal Gateway, Suite 210
Arlington, VA 22202
Before beginning an assignment, all contract employees sign a contract containing a Patent Information
Agreement. This agreement assigns all inventions, discoveries, proprietary information, data, etc. to the
client. All assigned Patent Information Agreements are maintained by Aerotek and are available upon
’request. If a client maintains its own Patent, Agreement, that agreement may be substituted for Aerotek’s.
DATA $ERFICE$ GROUP
PROFESSIONAL REFERENCES
Advantis (an IBM Corhpany)
Allstate
Ameridata
AT&T
Compaq
Compucom
Computer Sciences Corp
DataServ, lnc.
Decision One
Deloitte & Touche
Digital Equipment Corporation
EDS
Entex
Ernst & Young
GTE Data Services
Hewlett Packard
.Honeywell
MC1
MicroAge
Technology Service Solutions
Union Carbide
SPRINT
USAA
USF&G
Vanstar
CONCLUSION
We at Aerotek would like to thank CITY OF PALO ALTO for considering Aerotek Data Services Group
as a provider of IS professionals.
We are confident that you will find no other company as dedicated to service and quality as Aerotek. We
are committed to becoming the premier provider of international technical services, and will go above and
beyond to ensure that CITY OF PAUO ALTO receives the highest level of support available in the
industry.
Should you have any questions or need additional information, please do not hesitate to call at any time.
We welcome the opportunity to cbmpete for CITY OF PALO ALTO’s business, and look forward to
. speaking with you.
Sincerely,
Annemarie K. Stark
Contracts Manager
Aerotek Data Services Group
601 Gateway Blvd. Suite 750
S. San Francisco, CA 94080
Phone: 415-829-3036
Fax: 415-794-0765
16
DATA SERVICES GROUP
17
ADDISON, TX
14800 Landmark, Suite 650
Dallas, TX ?5240
(800) 280-6092
..ALBUQUERQUE, NM
¯ 200O~gandolph, S.E,; Sui~’100~
~Albuquerque, NM 87106 ~ ~.~
ALEXANDRIA, VA
5500 Cherokee Ave, Big A, Suite
Alexandria, VA 22312
(800) 482-4690
- 442 We~thill Boule~iard-:~<
,.(800).4.28-.56_97_:,.. : ....... - ....ATLANTA, GA
2299 Perimeter Park Dr, Suite 100
Atlanta, GA 30341
(800)-733-9783
l~27;~!’6-,Research’Blvd., Stiit(205
~t’~ TX 78759
BALTIMORE. MD
7301 Parkway Drive
Hanover, MD 21076
(800) 927-8090
~.£ROT EK ’:UN ITED STATEs O
DF" 1÷. "X, CO MINNEAPOLIS,
76L :.:.’Orchard Road, Suite 450N 7505 Metro Boulevard
Englewood, CO 80111 Edina, MN
(800) 786-6898 (800) 827-5251
FORT LAUDERDALE, FL "- " [’ -. :..,~NASHVILLE;,TN -
5100 N.W. 33rd .Av~.,:Suit~’26I : .’ ~’. ? :~30 I’PI~" P~’i~ i~iqd.~-Suite 250
, Ft. L~iuder,dale, FL 33309 2:-:.’~!,. -. :," ,’.,-~aSl~tlle~lq :372~1
.:(8OO) 49721322 ~’ ~-’." .- -./..,: ~(8010) i~0~.:~.~.~6"
FORT WORTH, TX NEW ORLEANS, LA
550 Bailey Avenue #550 800 Commerce Rd. East, Suite 119
Foah Worth, TX 76107 New Orleans, LA 70123
(800) 672-3844 (800) 609-3690
.GRAND LANC)’-MI ~: -.~" :.’~,_,~.:,
":8305 Sg.uth S.aghia~.St], Su!t_e 8 ’" " ’ ~4 l I~. ~b6ff.Aveniw
Grand, Blanc ~ 4.8439 "_ ~ ....... : ~. :New,Yoik, NYd002~2=
GRAND RAPIDS, MI OAKBROOK) IL
3777 Sparks SE, Suite 201 2311 W. 22nd Street, Suite 313
Grand Rapids, M149546 Oak Brook, IL 60521
(800) 827-9984 (800) 428-5702
GREENVILLE, S~..~>’- ~r." ’=’. QAKLAND, CA.": -.’
535 N. P|easantburg~.Suite 220 ~~333 Heg~en_bei’geiRoad, Suite 250 "
Greenqilie, SC :29607 ._".~Oakiand,’CA 94621
CITY OF PALO ALTOBURG, PA OMAHA, N£
2605 Interstate Drive, Suite 206 8712 West Dodge Road, Suite 260’
City of Palo Altoh-rg, PA 17110 Omaha, NE 68114
(800) 206-2639 (800) 711-1909
ROLLING MEADOWS, IL
3701 Algonquin Rd., Suite 780
Rolling Meadows, IL 60008
(800) 676-7955
SACRAMENTO, CA " _
11651 Resp~itse Ro~d, Suite 300
::~a~ramento, CA:95815 .... -- ~ ’.
"(800)’669.3682 ’: :,,:..-
SALT LAKE CITY,
1935 E. Van Buren St., Suite 240
Salt Lake City, UT 84121
(800) 210-9106
: SAN ANTONIO, ’IX ~" - ’
"North Wes~ Loop 410, Suit"302
~.SanAntonio, "IX 7821.3 "
"(800) 898-4195
SAN DIEGO, CA
6390 Greenwich Drive, Suite 140
S~ Diego, CA 92122
(800) 477-1352 -
-SAN F~C|SCO, CA "" "~ ~ - -
601 Oat, eway Blvd,;Suite 730 S.
’San ~r_ahcisco, CA ~4080 , .:::..--
SAN JOSE, CA
2480 Noah First St., Suite 160
San Jose, CA 95131
(800) 398-1277
BOSTON, MA
20 Burlington Mall, Suite 100
Burlington, MA 01803
(800) 775-2905
BOYNTON BEACH, FL "’
1301 North Congress Ave.
’Suite301 .: ’. ......
B~6fi" Be’ae.h,.FL 33426 "5:(
CHARLOTTE, NC
1221 Wood Ridge, Suite 150
Charlotte, NC 28217
INDIANAPOLIS, IN
8555 N. River Road, Suite 200
Indianapolis, IN 46240
(800) 653-6586
¯ IRVING,’rx . -... .
4545 F~ller Drive, Suite 320 .
lrving:TX 75038
(800) 708-0310 ~7-. "
JACKSONVILLE, FL
7825 Baymeadows, Suite 110
Jacksonville, FL 32256
PARSIPPANY, NJ SEA’rgLE, WA
600 Parsippany Road, First Floor 1407 - 116~ Ave. NE, Suite 100
Parsippany, NJ 07054 Bellevue, WA 98005
(800) 767-1948 (800) 767-9350
¯ PHILADELPHIA,’PA . - ~ :..: " ="-SHELTON) CT
= 560 Swedesford Road, Suite 1050 . :+ 1000 Bfi,dgei~ortA~., Suite 202
:"Wayne,’PA19(~87-::’ : : :":’ ~:~’[ L .. ::SheI~(~n~:CT.0~48~"~’" :. ~. ’’~ ~:. -
.(800) 829.~5692 :.--".-: ::..~..-.. , : .(g00) 5_4.6;6447 ~:_-
PtlOENIX, AZ ST. LOUIS, MO
2700 North Central, Suite 410 11775 Borman, Suite 106
Phoenix, AZ 85004 St. Louis, MO 63146
(800) 669-3681 (800) 926-6913 (800) 455-0017 (800) 708-0729
CINCINNATI, OH ~OXVILLE, TN PO~IAC, MI TOWSON, MDOne Fin~a~al Way, Suite 410 301 Plus Pink Blvd., Suite 2S0 2001 Center Point P~kway 809 Gleneagtes Cou~
Cincinnati, OH 4~242 N~hviH~, ~ 37217 Pontiac, M148341 Towson, MD 21286(800) 578~I I0 (800) 609-SS36 (800) ~80~7S5 (410) 847-3000
’SS00"~mb~do C~,’Suite 23~ .~ .2164 Unive~i~ F~,’Sdite ~20 491~ S.W<Ofi~th Drive ~302: :,.. -- 6686 S.-SheHd~,.~uit,
COLO~DO SPRINGS. CO LAS VEGAS, NV ~LEIGH, NC VENTU~, CAI 11 South Tejon St., Suite 500
Colorado Springs, CO 80903
(800) 887-3716
COSTA MESA, CA
1503 S. Coast Drive, Suite 202
Costa Mesa, CA 92626
(800) 428-5704
DALLAS, TX
1778 Noah Piano Road, Suit 310
Richardson, TX 75081
(800) 729-0969
DEARBORN,
15300 Commerce:Dr: N., Su!te 200
Dearbom, M1.48120.
(800) 546-3554 :’ ’ "" ’ -- ~’...’.-
1771 E. Flamingo Rd, Suite
Las Vegas, NV 89119
(800) 839-6050
LIVONIA, MI
14145 Farmington Road
LivoMa,-MI 48154
(800) 803-6388
LOUISVILLE, KY
9410 Bunsen Pkwy., Suite 320
Louisville, KY 40220
(800) 609-5534
blEMPHIS, TN
6800 Poplar Avenue, Suite
Memphis, TN 38138 ’:: :. ~.
(800) 696-8574. ~_ : . ¥-:’v ;.:,
4325 Lake. Boone Terrace, Suite 220
Raleigh, NC 27607
(800) 827-9985
RESTON, VA
11417 Sunset Hill Rd., Suite’105
Reston, VA 22090
(800) 786-52 ! 1
RICHMOND, VA
4144-C lnnslake Drive
Glen Allen, VA 23060
(800) 792-7208
RO, CHESTER,’NY
860Cr~skey~’Office Park - ’"
.’, (800) 5.46-2235
4567 Telephone Rd., Suite 100
Ventura, CA 93003
(800) 839-6046
WARREN, MI
12200 E. 13 Mile Rd., Suite 210’
Warren, MI 48093
(800) 745-2544
AEROTEK DATA SERVICES GROUP SPECIALISTS
Customer Engineer I
Field and in-house repair of personal computers and peripherals.
Basic MAC operating systems; basic DOS knowledge.
Repair skills of mainstream vendors.
Customer Engineer II
ca Field and in-house repair of personal computers and peripherals.
c~Basi~ MAC operating systems; basic DOS knowledge.
o Basic repair skills for dot matrix printers.
ca Basic repair skills for laser printers.
ca Basic analog and digital knowledge.
ca Basic troubleshooting and repair skills on all mainstream hardware.
~Certified on one workstation and one printer line. ~
Customer Engineer III
ca Assist CE I and CE II.
ca Field and in-house repair of personal computers and peripherals.
ca Basic MAC operating systems; advanced DOS (memory managers).
~Basic troubleshooting and repair skills on all mainstream hardware.
ca Basic repair skills for dot matrix printers.
ca Basic repair skills for laser printe*rs.
t~Basic analog and digital knowledge.
ca Certified on two workstations and two printer lines.
ca Working knowledge of one type of network.
ta Working "knowledge of at least four applications.
Customer Engineer IV
ta Assist CE I, CE II, CE III.
ca Field and in-house repair of personal computers and peripherals.
ca Advanced MAC systems and operating systems; advanced DOS (memory managers).
ca Advanced repair skills for dot matrix printers.
ca Advanced repair skills of laser printers.
ci Basic analog and digital knowledge.
ca Extensive troubleshooting and repair skills on all mainstream hardware.
ca Certified on two workstations and two printer lines.
ca Working knowledge of one type of network.
ca Working knowledge of at least six applications.
System Engineer
ta Assist CE I, CE II, CE III, and CE’IV..
ca Working knowledge of major manufacturers’ CPUs.
ta Working knowledge of at least four network applications.
~Certified on one network operating system.
c~Advanced knowledge of one network operating system.
ca Working knowledge of a second network operating system.
Senior System Engineer
Assist CE I, CE II, CE III, CE IV, and SE.
Working knowledge of major manufacturers’ CPUs.
Working knowledge of at least five network applications.
Certified on two network operating systems.
Advanced knowledge of one network operating system.
Working knowledge of all mainstream network operating systems.
SeniorField Engineer
In-depth electronics capabilities (digital/analog, logic diagramsi power distribution).
Systematic approach to troubleshooting and problem resolution.
Superior mechanical aptitude.
Formal training on multiple products plus self-ti’aining on multiple products.
Understands and uses specialized complex test equipment to resolve complex problems.
AEROTEK DATA SERVICES GROUP SPECIALISTS
In-depth understanding of multiple product-specific operating systems, software, and diagnostics.
Requires minimal technical assistance and regularly provides technical support.
Installs ECOs/FCOs and recommends reliability improvements.
Associate degree or equivalent in electronics plus minimum of two years of related experience.
Field Engineering Specialist
Advanced electronics capabilities (digital/analog, logic diagrams, power distribution).
Innovative approach to troubleshooting and problem resolution.
Superior mechanical aptitude.
Formal training on multiple products plus self-training on multiple products.
Understands/uses specialized complex test equipment to resolve extremely complex problems.
Advanced understanding of data communications and network applications.
Advanced understanding of multiple product-specific operating systems, software, diagnostics.
Utilization of above to resolve complex problems.
Capable of providing technical support for local, regional, or national level.
Installs ECOs/FCOs; recommends and designs reliability improvements.
Associate degree or equivalent in electronics plus minimum of five years related experience.
Help Desk Support Specialist
Provides general support, answers~questions, and advises users on PCs, peripherals, software.
Issues trouble tickets to field service computer technicians.
Technical Writer
o Acts as PC technician and software support specialist.
c~Documents installation and setup of software; modifies scripts such as TAP/PI install batch files.
PC Trainer
ca Trains PC users on software, database, and Internet skills. Teaches hands-on as well as theory.
Cable Pullers & PC Installers: For additions or large moves.
Warehouse Support
o Ships/.receives service parts [FedEx, UPS, Airborne] and stocks shelves with service parts.
ta Completes p~oeessing paperwork.
ca Picks and stages parts; maintains log of requests / returns [sign in / sign out].
Receptionist
o Strong phone manner, professional appearance.
ca Answers phones / directs calls.
o Light administrative support, etc.
Administrative Support
o Data entry and word processing.
o File coordination.
Connectivity Engineer
AEROTEK DATA SERVICES GROUP SPECIALISTS
Assist CE I, CE II, CE III, CE IV, SE & Sr. SE.
Working knowledge of major manufacturers’ CPUs.
Working knowledge of at least five network applications.
Certified on four network operating systems.
Advanced knowledge of one network operating system.
Working knowledge of all mainstream network operating systems.
Abi-[ity to manage the installation of complex networking systems.
Three operating systems.
Two data communications (routers, 3270 gateways, etc.).
Familiar with protocol monitoring/analysis (low level).
Senior Connectivity Engineer
ta Assist CE I, CE II, CE III, CE IV, SE, Sr. SE & Conn. Eng.
ca Working knowledge of major manufacturers’ CPUs.
Q Working knowledge of at least six network applications.
~" Certified on four network operating systems.
Q Advanced knowledge of two network operating systems.
~Working knowledge of all mainstream network operating systems.
ca Ability to manage and direct large projects; e.g., installations 0f complex networking systems.
ta Four operating systems.
ca Familiar with UNIX platforms, certified on one.
~Two data communications (routers, 3270 gateways, etc.).
ca Advanced troubleshooting & diagnostic capabilities.
ca Use of protocol analyzers & data monitors (in-depth knowledge).
ca Fluency with debugger tools.
Associate Field Engineer
ta Basic electronics.
ca Basic mechanical aptitude.
~Formal product training.
t~Learning/enhancing troubleshooting techniques.
o Understands and uses basic test equipment.
ta Basic understanding of data communications.
ca .Basic understanding of product-specific software, operating systems, and diagnostics.
ca Requires limited technical support and assistance.
~Installs ECOs/FCOs.
t~Associate degree or equivalent in electronics.
Field Engineer
~Basic electronics (digital/analog, interprets logic diagrams).
ca Strong mechanical aptitude.
ca Formal training on more than one product.
ca Logical approach to troubleshooting and problem solving.
ta Understands and uses basic and specialized test equipment.
ca Basic understanding of data communications.
ca Basic understanding/utilization of product-specific software, operating systems, diagnostics.
ta.Requires limited technical support and assistance.
ca Installs ECOs/FCOs.
ca Associate degree or equivalent in electronics.
DATA SERVICES GROUP
DATA SERVICES GROUP
ANNEMARIE K. STARK
CONTPJ~C~FS ,MANAGER
601 GATEWAY BOULEVARD & SUITE 7S0
~ F~CISCO ¯ ~LIFORN~ 94080
5-794-0300 ~ 4 ~ 5-829-3036 DI~E~
15-794-0765 F~
Mr, G~! ~
City of Pale Alto
Contract Administration
Civic Ccnte, z, First Floor
250 Hamilton Avenue
Pale Alto, CA 94301
Dear IVfr. King:
AerotekData Services Oroup would Iikr to thank The City of Pale Alto for the opportunity to
submi[ this proposal to coatinu¢ as a partner in fulIi]ling Palo Alto’s technical sexvices nccds.
Aerotek und~Stands that r~e City of Pale Aim employs temporary staff at all levels and projects
an vmphasis of need for Administrative/Clerical, I~formation Technology, Finance/Accounting,
Electrical/Mechanical/Civil Engineering, Laboratory Technicians and Gen~] Laborer positions.
At this time, Aerotck Data Services Group wishesto submit a bid for the Information
Technology portion of the City of Pale Alto needs.
Aerotek Dat~ $~rvices Group m~zentiy has temporary employees working w~th the Ci~ of Pale
~to ~d ~derst~ ~ ~ se~ nc~ ~ ~ ~fo~fion Technolo~ d~p~t wo~d be at
~ HW/SW suppo~ l~vci. ~ bU~ rat~ f~ ~s l~el oft~po~ empIoye~ ~I be as
follows:
Straight time "Overtime Billing
SIdIl Set Billin~ Rate ~Rat¢,,,,(over 8 hourslday)Rates Expire
HWISW Support $29.00 - $33.00 $43.50 - $49,50 March 1’998
Aerotek Data Services C.rroup would also welcome the opportunity to supply additional ~ehnical
sldll sets in ~ Information Technology field as nccdeA by the City of Pale Alto.
AEKOTEK is not an employment agency. Its services are provided at great expense to
AEI’LO’I’EK. In coasider~don d~.reof, during the term o£~his Agreemeat end for th~ 6 month
period immediately following the period for which a Contract Employee last performed services
for the Client under this Agreement, Client shall not, directly or indirectly, for itself, or on behalf
of any other pers~, fa’m, corporation or other entity, whether as pdncipa~ agent, employee,
stockkolder, pazlmm-, m~mber, officer, director, s01e proprietor, or othe.rvcise, solicit, participate
in or promote the solicitation of such Contract Employee to leave the cmploy ofAER.OTEK, o~
hire or engage such Contract Employee. I£ any Contract Employee provided by AEKOTEK to
Clicnt is hired by Client, either directly or indirectly, within 6 months of that Contract
Employees last day of work at CHeat through AF_~OTEK, trim Client w~ll pay A.ER.OTEK., as
liquidated damages, an amount equal to 30% of the Coatract Employees first year salary,.
including guaraateed bonuses, with Client.
DATA SERVICES GROUP
601 GATEWAY BOULEVARD A SUITE 750
SAN FRANCISCO A CALIFORNIA 94080
5-794-0300 4 415-794-0765 FAX
^11 Contact Employces providcd to the City of Palo Alto will be guaranteed for 3 days/24
working hours. Lf the City ofPalo Aho is dissatisfied with an Aerotek Contract Employee during
the fLrS¢ 3 days/24 working hours, Aerotek agrees to replace the employee at no charge to the
City of Palo Alto. A.,ffer 25 hours or the sta~ oft.he 4~’ day of employm~-nt, it will bc assumed
that th~ City of P’,do Alto is satisfied with the contract employee and will be billed for ",dl hours
worked.
Included in the following pages are:
¯ Fdrm Requiremcnts stated in R.equest for Proposa}
=:,305 Signature Pages
~3 I0 Ackaxowlcdgmeaxt Of Addendum
~410 Certification of Non-Discrimination
~ 420 ExpeH~ce and Financial Qualifications
:~ 650 Insurance Certificate f,,equire,~nents
¯List ofreferea~es and related project experience
¯AddilJonal in.formation about A~otek Data Services Group which answers questions
outlined in l~.equest for Proposal
Please feel free to contact me a.t (810) 575-9683 ii’you have any further questions about the
se.rvices provided by the Aerotek Data Services Group.
Sincerely,
3effrcy S. Groom
National Accounts Manager
PART I|1 ~ PROPOSAL FORMS SECTION 305
SIGNATURE PAGE
The undersigned hereby certJfiP_s that. directly or indirectly, they or xhelr representatives and
agents have not colluded w~th other parties interested in this Proposal.
E~ California Corporat;on, or a D California Limlted LiabiliTY Company, or a ..
and offices in CalHomia at ~0/
~ So~e Pmp~e~orship including any fi=if0us buslne~ name
~ Pa~ne~hip [!i~ ~mes of p~em; ~te whi~ pa~e~ or pa~e~ a~ ~naging
pa~ner(s), fA~ach addendum),
D O~her (At~ch addendum ~ed~ng
Name of Consultant:
Name of Contact Person:
Address i~.:
Telephone:
"Telephone:
PAl:IT ill - PROPOSAL FORMS SECTION 310
"-CONSULTANT’S SPECIAL LICENSE RE[~UIREMENTS
¯,,CKNOWLEDGEMENT OF ADDENDUM|S)
o
During the RFP process there may be changes to the documents ~vhich would require an
issuan~ of an Addendu~ or Addenda. To assure that all Consultants receive the update or
change.Addendum, the following acknowledgement and s~gn-off is required.
NOTE: F=gure to execute ~he following may be considered as an irregularity in the ~equest:
for proposal process. Receipt of the following Addendum Ls acknowledged. "l’he Consultant
~cknowledges that the information con~|ned ~ the addendum has been cons~de~d in the
preparation of thi~ RFP.
Addendum No. (None.___3. [1~), (2.__]. (3_.._3. (..,_]. (5.._~)
[CheP-J< appmpr~te spacelnumb.er abow-)
END OF SECTION
CITY of PALO ALTO: Actq’lowleagemen; - (8-9S|SECTION 300-2
CERTIFICATION of NONDISCRIMINATION SECTION
The ~dder agre~es specific.~lly:
1.0 To es~blLsh or ob=~rve employment polJcies which affirmalivel/ promote
opportunities for minority persons at all job l=vs|s.
2.0 To c=mmunicate ~ po|icy to all persons ton~-emed, including al| employees.
o~de ~fin9 s~, e~ those ~ng ~no~ ~mmun~0es. a~d m ~e
~no~ty ~mm~Ses at
3.1~ To t=ke ~ffirrr~tive action st~ps to hire minority employees w;lhin the otgani~:ation.
4.o To be know~edgesb)e of ~he ~:a], state, and ft~le~l |;~v~ and regu~tio~ ~n~r~ngaffi~t~e a~on poli~e= and pro~de oppod~ili~ for emp~o~es.
~de a~ additlo~l info~tion a~e ra~ng equ= =ppo~i~ emplogmem
pmgm~ ~w In effe= ~ your comply.
END OF SECTION
SECTION 410-1
pA_RT Iii .- SUPPLEMENTA~L FORMS SECTION 420
CTI~ of PALO ALTO
EXPERIF_/VCE AND fINANCIAL QUA£1F/CA T/ONS
The following information ¢or~ft~g the
~ ~ltant =e : ~e~ed ~ =f th~ Pmpo~L ~ ;nformotion ~y be ~duded
only, The infor~n ~y be Used ~
_._ /q ~,t~a~ ....
How m=r~f years ~r~nce h~Ne you lot your ~’em) had wl~ch L~ Slinkier in natur= I[o the work
5.State I~=t~on I;n yoo~ I~o~1) of kdrorma~n le~ueSted under
C .ort~u~nx IC~ml~ny N~me)
(Nam,’:mue)/-’-tt~=,~d /’
END OF SECTION
l~.ch=~l G. Bore ’
P~r. N*. 215-563-39::I.G Fu
~.rol:ek, Tnc.
1301 gark~a~ Driv~
Hanover MD 21076
¯........ ...... ....~E 0:1...,.:¯.,
THI~ CERTIFICATE l~ ISSI ’-’~ ,~$ A MATTER OF INFORMATION
ONLY AND CONFERS NC : ’,~1"~ UPON THE CERTIFICATE
HOLDER. THIS CERTIFIC~K , DOES NOT AMEND, EXTEND OR
ALTER THE~ COVERAGE AFFORDED BY THE POUCIE~ BELOW.
COMPANIES AFFOROING COVERAGE
A P~-lianao Insurance
B P, el~.an~e National Indemnity{
I,oic,T~o. NO~W~TH,~r~OING ~ ,EOU~.E~E~T. ~’~ OR CO~Om~ OF ~’ CON~CT OR OTHE. OOCU~EN~ ~H RESPECT TO WHICH
CERTIFICATI-" M~Y BE ISSUED 0 R M~’ PER’lAIN, THE INSUR~qCE AFFORD~’D BY THE POLICIES O~’.SCRIBEO HEREIN IS SUBJECT TO ALL 7HE TERMS.
EXCLUSIONS .~,ID CONDITIONS OF SUCH POUClE~. LIMITS SHOV~IM~Y HAVE BERN REDUCED BY PAIO CLAIMS.
L’r~
A
A
A
8491888 03 PR~X:)U~I’S ¯ COb~tOP AGG
PERSON~ I. ~DV
~CH OCCUR~=NC~
s2,000~O00
s~O00,O00
S l,O00,O00
S l, O00,O00
S lO0,O00
sl0,~00
OTHi~
o~ 8497888 03
QU 8497898 03
~W~ Oll :~166 03
11130196
11/30/96
lZ13o19s
11/30!9~,’O~t,~O ,~NGLE UI~T
BC~ILY INJU~Y
~31~LY IN.JU~y
S l,O00,000
$
$
s 4,000,000
s 4,000,000
s Z, 000 ~, 000 ,--
s lr000, 000
s 1,000~ 000
OF.=:~noN~ oe~no~r~oc~’not,~NeW~eus~-c~neJ~s
C~rtificate ~d~ is a~ed as an ad~onal ins~ed on the 9en~alli~lit~plicX.
Cit~ of
Punch=sing & Contract
Attn:
250 H~niluonAv~.
PAIo Alto CA ~4301
References and Related Experience
Throughout Aerotek’s thirteen year history we have been known for our ability to roll out
regional and national projects.-In the three year history of the Data Services Cn’oup our
contrsot m~nagers and employees have been responsible for s~g many projects
including the following:
¯Electronic Data Systems (’EDS)
¯Technology So.rice Solutions (TSS)/UPS Project
¯E~tex Information Services
¯Digital P.quipment Corporation / AT&T roll out
¯Vanstar Corporation/MicrosoR Windows 95
¯Compucom/Weyerhaueser Microsoft NT
¯Honeywell/Owens Coming Project
/ KraR Foods Project
¯American Airlines/SABER Project
¯DataServe/Sears Project
Some of the larger and most current project~ include:
EDS/Delphi
Aerotek worked closely with EDS in the deployment of their pilot Consistent Office
environment (Coe) sites. Aerotek supplied upwards of 45 temporary employees t0assist
EDS supporting Delphi Interior and Lighting (formerly lniand Fisher Guide). Aerotek
employees were used in several different areas including but not limited to: PC
cor~guration, PC deployment, help desk, LAN administration, Lotus Notes
administration and development, and des~op support. Currently Aer0tek is still
supplying several employees to staff the help desk and provide on-going user support.
The managers that were responsible for s-m.f~ng the project with Aerotek contract
employees were:
Bill Kessler
EDS/Delphi
SBU Support
Pager: 810-.316-’7369
Kevin Pdedel
EDS/Delphi
Site Manager
810-696-5200
Ente× Information Systems
Aemtek Data Services Oroup is currently providing temporary employees to Entex
In.formation Services to assist in operation support in the configuration department.
Aerotek is covering three shifts in order to meet the demands placed upon Entex by
customers such as Fidelity Investments, Kodak, Starkist Foods, Inc., and Ethicon Endo-
Surgery. The skill sets supplied include but are not limited to: PC oonfiguration, card
installs, memory upgrades, downloads of customer images, and general PC deployments
and diagnostic checks. The managers responsible for staffing the positions with Aerotek
contract employees are:
Dave Duerr
Entex Information Systems
Operations Manager
513-525-3955
Joe Bright
Entex Information Services
Shift Operatiom Manager
513-371-9995
Traeey Burton
Entex Information Services
Human Resource "P,.epresentative
513-525-3912
EDS/Sprint Spectrum
Aerotek Data Services Cgoup is currently supporting EDS in the deployrnent off
appro×imately 2500 workstations across the country. The skill sets of the employees
provided include: PC technicians, desktop support, system administrators, MS Mail
admirtistrators, LAlq administrators, and help desk operators. The managers responsible
for staffing the positions with Aerotek contract employees are:
David P,.amo
EDS/Sprint Spectrum
Account Manager
8t6-559-3045
George Powell
EDS
Client Server Account Operations
816-559-3036
EDS/Levi Strauss
Aerotek help EDS to staff a national rollout of Windows NT workstations to their Levi
Strauss account. The project went through several phases that requh’ed the assistance of
several oft.he Aerotek offices. Some of the larger cities in which Aerotek supplied
contract employees were Cincinnati, St. Louis, Los Angeles and Oakland, CA. The areas
in which ~we provided assistance were: Deployment of new workstations, loading of
appropriate software on new machines, transfer of data from users old machines, and the
training of the users on their new software applications. A few of the managers
responsible for the staffing of the project are:
Mike Coleman
EDS
Project Manager
415-544-6177
John Paul
EDS
National P,.olIout Manager
1-800-Skypage pin# 550-8497
Sandy Har~er
EDS
National Project Manager
1-800-Skypage pin# 249-3256
601 C~TEWAY BOULEVARD ~ SUITE 750S.~ S~Zq ~O ¯ C~IFO~ 940130
415-794-0300 ~.4 ! 5-794-0765 F~
RATE SCHEDULE
CATEGORY ¯ RATE
APPROXIMATE
RECRUITING TIME
PC TECH / NET TECH $23-35 24-48 HOURS
HELP DESK $23-35 24-48 HOURS
NETWORK ADMIN.$35-55 24-48 HOURS
FIELD TECHNICIAN $28-35 24-48 HOURS
NETWORK ENGINEER.$40-60 ¯24-72 HOURS
UNIX ADMIN.$45-75 24-72 HOURS
SYSTEM ADMIN.$50-60 24-72 HOURS
* THESE RATES WILL REMAIN IN EFFECT UNTIL 12-10-98.
* UPON NOTICE OF INTENT OF RIGHT TO HIRE; A TOTAL OF
FIFTEEN PERCENT (15%) OF CURRENT ACTIVE CONTRACTORS
PER YEAR WILL BE MADE AVAILABLE TO CONVERT TO A
PERMANENT STATUS TO THE CITY OF PALO ALTO.
"8.1 Restrictive Covenant-Conversion: AEROTEK is not an employment
agency. Its services are provided at great expense to AEROTEK. in
consideration thereof, during the term of this Agreement and for the one
hundred eighty (180) day period immediately following the period for
which a Contract Employee last performed services for the Client under this
Agreement, Client shall not, directly or indirectly, for itself, or on behalf of
any other person, firm, corporation or other entity, whether as principal,
agent, employee, Stockholder, panner, member, officer, director, sole
proprietor, or otherwise, solicit, participate in or promote the solicitation of
"" such Contract Employee to leave the employ of AEROTEK, or hire or
engage such Contract Employee. If any Contract Employee provided by
AEROTEK to Client is hired by Client, either directly or indirectly, within
one hundred eighty (180) days of that Contract Employees last day of work
at Client through AEROTEK, the Client will pay AEROTEK, as liquidated
damages, an amount equal to 30% of the Contract Employees first year
salary, including guaranteed bonuses, with Client.
Notwithstanding, the above paragraph in this Section 8.1, if Contract
Employee has completed a minimum of six (6) continuous months of
service at Client for AEROTEK, any fees or damages specified herein shall
be waived.
Client agrees that it will be limited to hire no more than 15% of the then
existing total number of contract employees
~RODUCER (610) 526-9130 FAX {~: ~) 520-0732
)ne Aldwyn Center
/illanova, PA 19085
a, ttn: Amy Burke Ext:
INSURED
¯Aerotek, ]Inc."-
7301 Parkway Drive
Han6ver, ND 21076
0811
THIS CERTIFICATE I"- ~’SUED AS A MATrER OF INFORMATIO
ONLY AND CONFER"-_ <) RIGHTS UPON THE CERTIFICATE
HOLDER. THIS CER~ ;~ ;GATE DOES NOT AMEND, EXTEND OR
ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
COMPANIES AFFORDING COVERAGE
COMPANY Rel i ance
A
COMPANY ’Reliahce National
B
COMPANYc
COMPANYD
COVERAGES " : .......° " ...." ......:- ......................" ........: ..................TH~s ~s TO C~RT~Y THAT TH~ ~OUC~S O~ ,.SU~NC~ UST~ ~O~ H~W ~N ,SSU~O,.~CAT~..O~,THSTA.O,.~ ANY R~aU.R~NT. T~R~ OR CONOmoN O~ ANY CONTACT OR OTHER
EXCLUSIONS ~D CONDITIONS OF SUCH POLICIES¯ LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID C~IMS.
CO POLICY EFFECTIVE ÷ POLICY EXPIRATIONLTRTYPE OF INSURANCE POLICY NUMBER DATE (MM/DD/YY).DATE (MM/DD/YY)"LIMITS
GENERAL LIABILITY
X COMMERCIAL GENERAL LIABILITY
CLAIMS MADE X " OCCUR QB 2533092OWNER’S & CONTRACTOR’S PROT 11/30/1997 11/30/1998
AUTOMOBILE LIABILITY
X ANYAUTO
GENERAL AGGREGATE
PRODUCTS - COMP/OP AGG
PERSONAL & ADV INJURY
EACH OCCURRENCE
FIRE DAMAGE (Any one
MED EXP (Any one person)
COMBINED SINGLE LIMIT
ALL OWNED AUTOS
SCHEDULED AUTOS
HIRED AUTOS
NON*OWNED AUTOS
QB 2533092 11/30/1997
BODILY INJURY(Per person)
11/30/1998.
BODILY INJURY’ (Per accident)
$
$
2,000,000
1,000,000
1,000,000
1,000,000
100,000
10,000
1,000,000
~ARAGELIABILITY
ANYAUTO
EXCESS LIABILITY
A X UMBRELLA FORM
OTHER THAN UMBRELLA FORM
WORKERS COMPENSATION AND
EMPLOYERS’ LIABILITY
B THE PROPRIETOR/INCLPARTNERS/EXECUTIVE
OFFICERS ARE:EXCL
OTHER
PROPERTY DAMAGE $
QU 2533092 11/30/1997
NWA 011 3766 04 11/30/1997
AUTO ONLY- EAACCIDENT ’ $
¯OTHER THAN AUTO ONLY: ~-~-t~: -’~’~:"~-, ~ ’. ~ -
EACH ACCIDENT! $
AGGREGATE. $
EACH OCCURRENCE i $ 4,000,000
11/30/1998 AGGREGATE , $4,000,000
$
’TORYLIM_I~TS . E ~’~ " ~. ~_~. ~
11/30/1998 " EL EACH ACCIDENT $i, 000,000
EL DISEASE- POLICY LIMIT " $ I, 000,000
: EL DISEASE - EA EMPLOYEE $ i~000,000
DESCRIPTIONOFOPERATIONSILOCATIONSNEHICLESISPECIALITEMS:ertificate holder is added as an additional insured on the general liability policy.
CERTIFICATE HOLDER
City of Palo Alto
Purchasing and Contract
Attn: Gary King
250 Hamilton Ave,
Palo Alto, CA 94301
Administration
EXHIBIT
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE
EXPIATION DATE THEREOF, THE ISSUING COMPANY WILL END~VOR TO MAIL
~ DAYS WRI~EN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT,
B~ F~LURE TO ~L SUCH NOTICE S~LL IMPOSE NO OBLIGATION OR LIABILIW
OF ANY ~ND UPON THE COMPANY, ITS AGENTS OR REPRESENTATIVES.
A~HORIZED REPRESENTATIVE . ’
CERTIFICATION of NONDISCRIMINATION SECTION
The Bidder agrees specific.311y:
1.0 To est’ablL~h or ob=e~ve employment pol;c~es which affirmallvelI promote
opportunities for minority persons at all job levals.
2.0 ¯ To c~rnmun~ate this poEcy to =!i persons t:oncemsd, including a|| employees.
outside ~fJn9 services, espeda,ythose ~erving rnlnority communities, and to the
n-~.’nor~ty commu~ties at large,
To t=ke ~ffirrr~tive action steps to hire m;nor~ty employees w]lhin the organiza6on.
To be tu’toWk.=dgeab)¢ of the k~d, state, and federal |ae,,s and-regulations concerning
affirrr~tive action policies and provide oppodun~lies for empl.oyees.
DATE:
Pleas~ include =any ~ddit;o~l info~lion a~ble rsg~ng eq~ ~p~o~i~ employment
pmg~ ~w in effs~ w~t~ your ~mp~.
END OF SECTION
SECTtO~I 410-1
EXHIBIT "D"
EXHIBIT "E"
TEKsystems, a division of Aerotek, Inc. ("CONTRACTOR") and City of Palo Alto ("CITY"), mutually
agree, on the 30th day of January, 1998 to amend the Agreement ("Agreement") as follows:
In order to clarify and notwithstanding anything to the contrary stated within the preceding Agreement:
Recitals, "Aerotek, Inc." is changed to read: "TEKsystems, a division of Aerotek, Inc."
Section 1.2, Contractor, "have overall responsibility for the progress and execution of this Agreement" is
replaced with "act as a primary point of contact".
Section 6..2, ~ "; provided, however, if this Agreement is suspended or terminated for fault of
CONTRACTOR, CITY shall be obligated to compensate CONTRACTOR only for that portion of
CONTRACTOR’s services which are of benefit to CITY." is deleted.
Section 8.2, Subcontractors; Employees, is replaced with the following: "CONTRACTOR shall be
responsible for employing or engaging all persons necessary to perform the services of CONTRACTOR
hereunder. It is expressly agreed and understood that all such persons are employees of the
CONTRACTOR and are not employees of the CITY. CONTRACTOR shall maintain complete control
over the employment relationship with its employees. CONTRACTOR delegates to the CITY the limited
authority to provide technical direction to CONTRACTOR’s employees temporarily assigned to CITY
under this agreement. If any employee or subcontractor of CONTRACTOR fails or refuses to carry out the
provisions of this Agreement or appears to be incompetent or to act in a disorderly or improper manner, he
or she shall be discharged " .mamediately from the work under this Agreement on demand of the PROJECT
MANAGER."
Section 9, Notice._..__.~s, CONTRACTOR’s information is changed to read: "Attn: Kenneth M. Reott at 7301
Parkway Drive, Hanover, Maryland 21076."
This Addendum is hereby added to the Agreement and shall be included as an integral pa .rt.
Except as amended above, all other terms and conditions of the Agreement shall remain in full force and
effect.
TEKsystems, a division of Aerotek, Inc.
Signature
Name
Title Date
City of Palo Alto
Signature
Name
Title Date