HomeMy WebLinkAboutStaff Report 3645
City of Palo Alto (ID # 3645)
Finance Committee Staff Report
Report Type: Action Items Meeting Date: 5/9/2013
City of Palo Alto Page 1
Summary Title: HSRAP Funding Recommendations FY14
Title: Review of Human Services Resource Allocation Funding
Recommendations for Fiscal Year 2014
From: City Manager
Lead Department: Community Services
Executive Summary
This report transmits to the Finance Committee, the proposed Human Services Resource
Allocation Process (HSRAP) funding recommendations for the Fiscal Year 2013 -14 (Attachment
A), the Human Relations Commission’s (HRC) HSRAP Priority of Needs for Fiscal Year 2013-14
(Attachment B), and the proposal summaries (Attachment C) submitted for funding
consideration.
The funding recommendations will provide $300,737 for up to fourteen agencies for Fiscal Year
13-14 with an option to renew for Fiscal Year 14-15. The two largest HSRAP funding recipients,
Palo Alto Community Child Care and Avenidas, are on six year contracts and will be up for
renewal in 2016.
Recommendation
Staff and the Human Relations Commission (HRC) recommend that the Finance Committee
recommend to Council:
1. The approved funding for Fiscal Year 2014 be included in the Fiscal Year 2014 Office of
Human Services contract budget.
2. Waiver of the timeliness requirement for the RFP submission by Abilities United.
3. The City Manager or his designee is authorized to execute year one contracts , and for a
renewal up to one additional year (Fiscal Year 2015). The City Manager or his designee
be authorized to execute the Human Services Contract and any other necessary
documents concerning the contracts.
City of Palo Alto Page 2
Background
Since 1983, the HSRAP Process has identified community service needs to determine City
funding for human services programs (CMR:147:83). The City’s Human Relations Commission
(HRC) participated in identifying human services needs through information provided by the
community at the HRC’s monthly meetings and findings from the extensive research it
conducted for the Human Services Needs Assessment report completed in 2012. The needs
assessment activities assisted in establishing bi-annual priorities of human services needs for
the Palo Alto community. The HSRAP Allocations Committee (Allocations Committee), which is
comprised of Human Services staff and two HRC Commissioners, reviewed and analyzed the
merits of funding requests and provided funding recommendations to the full Commission
based on the established funding criteria and the bi-annual priority of needs.
HSRAP application requests were distributed to 24 agencies in the community and the Request
for Proposal (RFP) was listed on the City’s web site. It was discovered after the application
deadline that due to an incorrect address provided by staff, one past funding recipient, Abilities
United, did not receive an application solicitation. After consultation with the City Attorney,
staff decided that instead of cancelling and reissuing the RFP, it would allow Abilities United an
additional two weeks to submit an application. This seemed a more reasonable approach th an
cancelling and re-issuing the RFP as it would 1) Keep the HSRAP Allocations Committee review
process on track 2) Allow staff to keep the Finance Committee and Council HSRAP award
timeline during the regular annual budget process. Therefore, staff is recommending that the
City Council waive the timeliness requirement of the RFP process for this one applicant.
The funding review process included the follow components:
1. The HRC conducted a year-long, very thorough Human Services Needs Assessment
Process which was informed by results from 495 surveys, (from providers, recipients, and
other residents), eight focus groups (reaching 100 service providers and recipients),
interviews with 25 stakeholders (generally those who led agencies or programs), statistical,
archival, and Web-based research, and inquiries put to professionals in the field.
2. The HRC established and adopted a bi-annual Priority of Needs that provided guidance
for HSRAP funding recommendations.
3. HSRAP applications were simplified through clearer requirement of document submittal,
elimination of duplicate questions/requirements/submittals, clearer eligibility
requirements and the switch from a mandatory to non-mandatory bidder’s workshop.
4. HSRAP and the Community Development Block Grant (CDBG) processes were
coordinated to maximize resources and streamline the City’s human services funding
approach. Coordination involved specifying what funding request each fund would
entertain, adopting the same request for proposal schedule, conducting a joint bidder’s
workshop on October 28, 2012 for interested providers, and, for the second time, a sub -
City of Palo Alto Page 3
committee including HRC commissioners reviewed and made funding recommendations
for both HSRAP and CBDG.
5. HSRAP funding requests, for a two-year period, were reviewed to determine if they
addressed the community Priority of Needs established by the HRC for Fiscal Year 2013 -
14.
Discussion
The Allocations Committee carefully reviewed each application submitted. Funding requests
exceeded available funding by over $300,000. There was a strong commitment to continue
funding for current HSRAP grantees. A guiding document in their deliberations was the Human
Services Needs Assessment report of 2012 which pointed out several service gaps in the
community. The Allocations Committee felt strongly that it wanted to address one of those
gaps with future HSRAP funding: that of after-school tutoring for low income children. Two
agencies requested funding to address this need; Dream Catchers and Palo Alto Housing
Corporation. Dream Catchers provides tutoring for low income middle school students and
Palo Alto Housing Corporation provides afterschool and year round programs for children K-12
(see Attachment C for full program descriptions.) They provide very complementary services
and there was not agreement on the Allocations Committee whether to recommend funding
for one or both of these agencies. It was decided to let the full HRC discuss this at their March
14, 2013 regular Commission meeting. Also, a small increase was recommended for Inn
Vision/Shelter Network for their food program. The Allocations Committee felt that food for
the homeless is a core basic need and that Inn Vision/Shelter Network is the only nutrition
program specifically focused on the homeless. Research from the Human Services Needs
Assessment also pointed out that the issue of hunger is elemental and needs to be ad dressed
by a homeless individual before they can really start to address the other issues in their lives.
The HSRAP funding allocation recommendation was discussed during the March 14 HRC
meeting. The HRC discussed the two funding options presented by the Allocations Committee.
Commissioners heard testimony from agencies applying for HSRAP funding. There was
agreement on the HRC that it wanted to address the need of after - school tutoring for low
income youth in the community and increase the funding allocation for a food program for the
homeless. Due to the static HSRAP budget, the only way to achieve this was to institute a 5%
funding reduction of the other grantees. The HRC apologized to the other HSRAP agencies
present, but felt the need for youth tutoring programs and food programs for the homeless
were too compelling not to make this recommendation. Funding was not recommended for
Kara and Vista Center for the Blind and Visually Impaired. The HRC felt that these were two fine
programs, but with static funds, it could not make any further reductions to accommodate their
funding requests during this budget cycle.
Agencies being recommended for funding:
City of Palo Alto Page 4
The following agencies are recommended for HSRAP funding in Fiscal Year 2013 -14:
1. Abilities United (formerly Community Association for Rehabilitation) provides a
wide range of support services to people with disabilities. These services include
day center support services, child care for developmentally delayed children,
employment services for the disabled, a creative recreation program and
therapeutic aquatic program for youth.
2. Adolescent Counseling Services provides comprehensive counseling services to
students and families in the Palo Alto Unified School Districts’ secondary schools.
3. Community Health Awareness Council’s Outlet Program provides crisis
counseling and sensitivity training services for Lesbian, Gay, Bisexual,
Transgender and Questions Teens. The program targets Palo Alto teens in Palo
Alto Unified School District schools.
4. Community Technology Alliance (CTA) provides internet access to subsidized
housing units in Palo Alto and Santa Clara County through its searchable website,
Help Management Information System (HMIS) SCC. In additional, CTA will
continue to provide voicemail account to homeless persons who are clients of
Palo Alto’s non profit agencies who serve the homeless population in order to
help individuals seek work, housing and other means of support.
5. Downtown Streets Team, Inc., provides job training and job opportunities fo r
homeless individuals.
6. Dream Catchers provides afterschool tutoring for middle school students
7. Inn Vision provides food to low income and homeless residents of Palo Alto at a
local food closet and meals programs.
8. La Comida de California provides hot meals for Palo Alto senior citizens. The
agency provides hot lunches at the Avenidas Senior Center and Stevenson
House, an affordable senior housing complex in South Palo Alto, five days a
week. La Comida also provides hot lunches every Wednesday as part of Senior
Friendship day Program (a co-sponsored city program) at Cubberley Community
Center.
9. May View Community Health Center provides medical and health care services
to Palo Alto’s homeless and very low-income residents.
10. Momentum for Mental Health provides a homeless outreach program in Palo
Alto. The outreach program provides emergency on-call services to City
departments, libraries, community centers and homeless service providers.
11. Palo Alto Housing Corporation provides an afterschool program for youth who
live at their housing sites, summer enrichment program, an entrepreneurial
City of Palo Alto Page 5
program for middle school students, and digital leader’s intern program for high
school students.
12. Peninsula Health Care Connections provides case management to Palo Alto
homeless individuals through outreach and keep them connected to the medical
and psychiatric services available at PHC.
13. Senior Adults Legal Assistance provides Palo Alto seniors with legal advice
counseling sessions at Avenidas Senior Center and at Stevenson House.
14. Youth Community Services provides community services opportunities for youth
in the community and also with local non profit agencies.
Timeline
Upon approval by the City Council, the contract period will be July 1, 2013-June 30, 2014 and
renewable for one more year at the same funding level for funding for the budget period July 1,
2014 through June 30, 2015.
Resource Impact
The HSRAP funding recommendation will allocate $300,737. Staff is recommending the HSRAP
funding from the General Fund is reflected in the Community Services Department’s proposed
budget for Fiscal Year 2014.
Environmental Review
This program is not a project as defined by the California Environmental Quality Act (CEQA) and
is not subject to CEQA review
Attachments:
Attachment A - HSRAP Funding Recommendation FY14 (XLS)
Attachment B - HSRAP Priority of Need FY14 (PDF)
Attachment C - HSRAP Proposal Summaries (PDF)
DRAFT
2013-2015 Human Services Resource Allocation Process (HSRAP)
Selection Committee's Proposed Funding Recommendations to HRC
March 14, 2013
No.Agency Program Description
2012-13
Contract
Amount
FY2014
Agency's
Request for
Funding
FY2014 Proposed
Funding
Recommendation
HSRAP
1 Abilities United Disability Services 37,642$ 53,111$ 35,760$
2 Adolescent Counseling Sv On Campus Counseling Sv 87,561$ 110,000$ 83,183$
3 Community Health Awareness Council Outlet Program 8,930$ 13,742$ 8,484$
4 Community Technology Alliance
Shared Technical
Infrastructure 5,432$ 8,000$ 5,160$
5 Downtown Streets Team Downtown Streets Team 33,666$ 75,000$ 31,983$
6 DreamCatchers income PA Youth 55,000$ 5,000$
7 InnVision Shelter Network Opportunity Service Center 8,920$ 25,000$ 11,511$
8 Kara
Grief Support for Children and
Adults 60,000$ -$
9 La Comida de California Hot Meals for the Elderly 30,362$ 33,300$ 28,844$
10 MayView Community Health Center
Health Care for Low Income &
Homeless PA Residents 16,074$ 25,000$ 15,270$
11 Momentum for Mental Health Homeless Outreach Program 24,111$ 30,000$ 22,905$
12 Palo Alto Housing Corporation
After School Prgrams for
Youth 47,730$ 7,000$
13 Peninsula HealthCare Connection Inc Project Downtown Connect 25,000$ 41,200$ 23,750$
14 Senior Adults Legal Assistance Legal Assistance to Elders 8,037$ 9,000$ 7,635$
15
Vista Center for the Blind & Visually
Impaired Vision Rehab Svs. for Seniors 20,650$ -$
16 Youth Community Service Service and leadership 15,002$ 16,000$ 14,252$
HSRAP Total 300,737$ 622,733$ 300,737$
1
FISCAL 2013-2015 PRIORITY OF NEEDS
The following list delineates the funding priorities for Fiscal Years 2013-15. Services
listed in the identified areas of need will be considered for funding.
Children
• Early Care and Education
Basic Needs
• Food
• Housing
• Mental Health
• Health Care (Physical and Dental Care)
Homelessness
• Outreach
• Case Management
• Social Services
• Mental Health
• Emergency Assistance
Seniors
• Food/Nutrition
• Social Services
• Mental Health
• Legal Assistance
• Elder Abuse Prevention
Special Needs
Children:
• Early Intervention
• Respite Care
• Recreational Activities
Adults:
• Day Programs
• Mentoring Programs
• Recreation Programs
Youth
• Youth Well being
• Counseling
• Mental Health
• Youth Programs
• Tutoring
Social Services Coordination
• Encourage collaboration, coordination, and exchange of ideas among
agencies
Attachment C
Proposal Summary
Priority of Needs Category: Basic Needs — Mental Health; Youth — Youth Well Being;
Youth — Counseling; and Youth — Mental Health
Name of Program: On -Campus Counseling Program
2013-14 Funding Request $: 110,000.00
Agency Name: Adolescent Counseling Services
Address: 1717 Embarcadero Road Suite 4000 Palo Alto CA 94303
Contact Person: Dr. Philippe Rey Title: Executive Director Phone No.:(650) 424-0852 x101
Email Address: jhilippe(aacs-teens.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service: The On -Campus Counseling (OCC) Program provides
free mental health services to all students and parents at the five secondary schools in
Palo Alto: Gunn and Palo Alto High Schools, as well as JLS, Jordan, and Terman Middle
Schools. Five licensed Site Directors provide on -site supervision to 15-20 counseling
interns and serve as the intermediary between school staff and ACS to provide a
coordinated effort. Services include individual, family, and group counseling, crisis
intervention, prevention education, planning and coordination with guidance counselors
and other school staff, subsidized substance abuseassessments, on -going professional
training, and supervision of clinical interns.
List Program Goals:
Goal #1: To help middle and high school students through the challenges of
adolescence so they can mature into healthy, well -adjusted adults. The program seeks
to provide early intervention and treatment for potentially life -threatening conditions
such as severe depression, suicidality, self -harm, substance abuse, just to name a few.
The program also strives to address issues that impede the personal growth and
academic success of Palo Alto youth.
Goal #2: To provide professional training to the next generation of mental health
clinicians in our community.
1
Program Objectives:
Objective #1: 50% of students will either maintain or improve their grades or credits
earned, as reported at the end of each grading period by the school administration.
Objective #2: 70% of students will improve their level of functioning, as evaluated
by their therapist or counselor using the Global Assessment of Functioning (GAF)
scale.
Objective #3: 80% of students will report that the counseling they received was
"helpful" or "very helpful," as reported during the client exit interview.
Objective #4: 65% of students identified as mildly depressed using the Mental
Status Exam will show a decrease in depressive symptoms at the conclusion of
therapy.
Program Methods:
Method #1: A licensed marriage and family therapist (LMFT), clinical social worker
(LCSW), or doctor of psychology (Ph.D. or Psy.D.) serves as Site Director at each of
the five secondary schools in the Palo Alto Unified School District (PAUSD).
Combined, they provide licensed supervision to 15-20 graduate school -level
counseling interns. Both directors and interns provide free on -site individual, family,
and group counseling to students and their families. When necessary, they also
provide crisis intervention to students, administration, and school staff.
Method #2: ACS collaborates with PAUSD to provide free counseling services and
prevention education, working with school administration and staff to ensure
coordination of care for students, appropriate referrals to community resources, and
critical education to parents and students in Palo Alto.
Method #3: ACS provides extensive professional training to 15-20 counseling
interns, utilizing outside professionals in the field of mental health and psychotherapy
to offer cutting -edge education in at least 40 hours of training annually.
2. Population Served:
• The population served by the proposed program: The On -Campus Counseling
Program is open and accessible to all students and their families at eight public
secondary schools including: JLS, Jordan, and Terman Middle Schools and Gunn and
Palo Alto High Schools in PAUSD; La Entrada Middle School in Las Lomitas
Elementary School District; and Redwood Continuation and Woodside High Schools
in Sequoia Union High School district. In FY 2011-2012, the On -Campus
Counseling Program served a total of 3,371 students, parents, and community
members through depression screenings and therapy, support groups, and
education.
• Total Palo Alto population served by this program:_The On -Campus Counseling
Program is open and accessible to all 6,375 students enrolled in the five middle and
2
high schools in PAUSD, as well as the students' families. At least 700 PAUSD
students and family members will receive counseling through the On -Campus
Counseling Program.
® Total unduplicated Palo Alto residents served: At least 570 unduplicated Palo Alto
residents will receive counseling through the On -Campus Counseling Program.
® Total Palo Alto population served by the Requested Funding Amount: 605, based on
the calculation instructions included in Addendum Number Two
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category: Special Needs: Children and Adults/Social Services Coordination
Name of Program: Disability Services 2013-14 Funding Request $: $53,111
Agency Name: Abilities United
Address: 525 East Charleston Road, Palo Alto, CA 94306
Contact Person: Lynda Steele Title: Executive Director Phone No.: 650-618-3312
Email Address: lynda(cr�,abilitiesunited.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
Abilities United shall provide community based services to children and adults with
developmental and/or physical disabilities and their families through the Early
Intervention Program, the Afterschool Program, the Respite Program, the Employment
Services Program, the Independent Living Skills Program, the Adult Day Activities
Program, the Community Connections Program, and adaptive aquatic therapy at the Betty
Wright Swim Center to meet the needs and improve the quality of life of this vulnerable
population and breakdown the barriers to their full participation in the community.
Additionally, through the Community Connections program, Abilities United will
collaborate and coordinate with nonprofit agencies in Palo Alto to help them fulfill their
missions in the community.
List Projram Goals:
Goal #1: To provide early intervention and therapy to infants in Palo Alto who are at
risk of, or who have developmental and/or physical disabilities.
Goal #2: To provide services (in -home respite care, center -based Afterschool
Socialization, and recreational activities) for children and youth with developmental
disabilities in Palo Alto.
Goal #3: To provide Palo Alto adults with developmental and physical disabilities
with support and programs to promote their independence and participation in the
community.
1
Goal #4: To provide Palo Alto children and youth with special needs adapted aquatic
classes to maintain and improve physical health and mobility, provide water safety,
and increase recreational opportunities.
Goal #5: To coordinate and collaborate with local nonprofits to provide them with
volunteer assistance to help them fulfill their missions.
Program Objectives:
Objective #1: To provide 300 hours of Early Intervention Services to children with
special needs, birth to age 3, and their parents annually
Objective #2: To provide 2,500 hours of Afterschool and Respite care for Palo Alto
children and youth with special needs annually
Objective #3: To provide 13,050 hours of Adult Services to Palo Alto adults with
special needs annually
Objective #4: To provide 1,400 hours of Adapted Aquatics to Palo Alto children and
youth with special needs annually
Objective #5: To provide 1,000 hours of volunteer services to 18-20 Palo Alto
nonprofits annually
Program Methods:
Method #1: Early Intervention individual therapies; Early Intervention group
classes; parent support and training
Method #2: In home Respite; center -based Afterschool Socialization
Method #3: Job placement and job coaching; training for independent living skills,
day activities, education, recreation, socialization, volunteer services
Method #4: Adapted Aquatic classes
Method #5: Participant community service in Palo Alto nonprofits
2. Population Served:
• The population served by the proposed program: 2,496 residents of San Mateo and
Santa Clara counties
® Total Palo Alto population served by this program: 731
O Total unduplicated Palo Alto residents served: 647
® Total Palo Alto population served by the Requested Funding Amount: 90
Proposer's Signature ,
2
Attachment C
Proposal Summary
Priority of Needs Category: Youth Well being, Counseling, Mental Health & Youth
Programs
Name of Program: Outlet
2013-14 Funding Request $:13,742
Agency Name: Community Health Awareness Council (CHAC)
Address: 711 Church Street, Mountain View, CA 94041
Contact Person: Anthony Ross Title: Outlet Director Phone No.:(650) 965-2020 ext. 22
Email Address: Anhony@projectoutlet.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
Outlet provides support and empowerment to lesbian, gay, bisexual, transgender, queer
and questioning (LGBTQQ) youth and their straight allies, while fostering accepting and
inclusive environments for all.
Isolation, bullying, harassment, intimidation, and hate are all well -documented realities
faced by LGBTQQ youth. LGBTQQ youth suffer academically, often missing or
dropping out of school, and are disproportionately represented among run away youth
and youth attempting and con-unitting suicide. The media is starting to highlight the
devastating effects of the ongoing bullying and harassment experienced by LGBTQQ
youth. Palo Alto is not immune to this reality. Outlet provides comprehensive services to
not only address the mental health needs of LGBTQQ youth, but to empower students
and youth services providers in creating safe and welcoming environments for all of our
youth.
The need to support LGBTQQ. youth and connect them to a welcoming, nurturing
community is clear: Unfortunately, many organizations have difficulty identifying
LGBTQQ people because it is not a visible identity. Additionally, the traditional places
of support to which youth might .turn, such as school, church, or family, often do not
seem welcoming and may even be active in promoting clLiciiminaticii. The Outlet
Program provides a safe and confidential space to receive support, meet other youth
dealing with similar issues, and get connected to the information, resources and services
needed, which are LGBTQQ friendly and knowledgeable. Further, Outlet works
constantly to improve understanding and support systems for queer youth outside of our
doors —in schools, churches, synagogues, counseling centers, homes, and the community
at large —through outreach and education programs designed to create true allies. As the
only local resource providing comprehensive LGBTQ support services and sensitivity
trainings, Outlet successfully supports and empowers lesbian, gay, bisexual, transgender,
and questioning youth ages 13-24.
List Program Goals:
Goal #1: Increase Palo Alto LGBTQ teens' feelings of self worth and pride.
Goal #2: Reduce Palo Alto LGBTQ teens' sense of isolation and high risk behaviors
such as illicit drug and alcohol use.
Goal #3: Increase awareness and support for LGBTQ youth needs in schools and in
other community agencies.
Program Objectives:
Objective #1: Deliver direct support services including support groups, counseling,
and GSA support to at least 140 Palo Alto LGBTQ teens in collaboration with
Adolescent Counseling Services (ACS) by June 2014.
Objective #2: Provide LGBTQ sensitivity trainings and consultations for 603 staff
and students throughout the 12 PAUSD elementary, middle, and high schools by June
2014.
Objective #3: Provide sensitivity trainings and consultations to 3 other agencies in
Palo Alto that serve the LGBTQ community, with a focus on youth serving agencies,
serving 60 individuals by June 2014.
Program Methods:
Method #1: Provide support groups at CHAC and on school campuses and online
and in -person outreach.
Method #2: Provide support and advocacy to Gay Straight Alliance clubs on school
campuses.
Method #3: Provide individual counseling at low or no cost through CHAC and
ACS.
Method #4: Provide LGBTQ educational and sensitivity trainings and outreach to
schools and community agencies.
2
2. Population Served:
• The population served by the proposed program: 5,100
O Total Palo Alto population served by this program: 803
® Total unduplicated Palo Alto residents served: 700
• Total Palo Alto population served by the Requested Funding Amount: 803
Proposer's Signature
Attachment C
Proposal Summary
Priority of Needs Category: Homelessness, Basic Needs, Social Services Coordination
Name of Program: Tech SCC — Tools for Ending Homelessness in Santa Clara County
2013-14 Funding Request: $8000
Agency Name: Community Technology Alliance (CTA)
Address: 1671 The Alameda, Suite 300, San Jose, CA 95126
Contact Person: Julia Burkhead Title: Director of Operations Phone No.: 408-437-9170
Email Address: Julia@CTAgroup.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Tech SCC - Tools for Ending Chronic Homelessness in Santa Clara County addresses the
homeless and housing priorities determined by the City of Palo Alto's Human Relations
Commission and City staff. While our activities have evolved to incorporate the technical
developments in the valley, our purpose has remained constant. We encourage and foster
collaboration among hundreds of partnering programs by providing state-of-the-art
technical tools and required support so that our partners can concentrate on delivering
services and solutions — without duplication of expertise, expense or effort.
Program Components include:
Community Voice Mail (CVM) — Community Voice Mail provides a constant reliable
phone number for homeless and at -risk individuals to improve their access to employment,
housing, public benefits, medical and mental health care, and social services. Throughone
of CTA's 30 Community Voice Mail partner programs, CVM customers receive training
and support regarding effective use of the voice mail system for achieving their individual
goals. 71% of homeless and at -risk CVM customers county -wide achieve their goals of
securing housing or employment as a result of having a consistent Community Voice Mail
box and contact number. Partner programs include InnVision Shelter Network's
Opportunity Services Center and the Community Services Agency of Mountain View and
Los Altos.
Help Management Information System (HMIS SCC) — The shared web -based Help
Management Infoiivation System increases the effectiveness and efficiency of all homeless
shelters and service providers and serves as the primary client data collection and case
management tool for the entire county. The use of an HMIS system is mandated by the
1
U.S. Department of Housing and Urban Development (HUD): without this program, our
county would not qualify for HUD McKinney Vento funding — $12.1 million to be shared
by more than 36 programs in 2013. HMIS promotes coordinated client services, uniform
assessment and consistent reporting. HMIS gives policy makers and fenders an accurate
count of the number of unduplicated individuals receiving services and helps determine
which services —or combination of services —work best to alleviate homelessness. HMIS
also helps identify gaps in service and can be used as a guide for where to most -effectively
invest scarce resources. In addition to the required technical tools, as part of the HMIS
SCC project Community Technology Alliance provides ongoing training and support to 316
staff at 272 programs that actively participate in the system.
Access to Basic Needs Services — To further enhance holistic care, Tech SCC funds two
tools to improve the ability of programs serving homeless and at -risk individuals to
disseminate information about critical basic needs services to their clientele: email list
serves and a benefits eligibility screening tool.
Community Technology Alliance manages multiple list serves serving more than 400
unduplicated members of the Santa Clara County Collaborative on Affordable Housing and
Homeless Issues (the Collaborative). These list serves enable all local policy makers,
service providers and advocates to work together toward our common goal of ending,
shortening and preventing episodes of homelessness by promoting communication about
resources for clients, advocacy needs and funding opportunities. Each year, more than 300
unique message threads regarding funding opportunities, available programs and services
for homeless and at -risk individuals, individual solutions for families in need, and
opportunities to impact local, statewide and national policy are shared and discussed in
these forums.
The Eligibility Screening Module is a tool recently incorporated into HMIS SCC to allow
homeless service providers to assess their clients' eligibility for federal benefits like Social
Security, Low -Income Health Plans, the Supplemental Nutrition Assistance Program, and
Veterans benefits. Integrating this assessment tool into HMIS prevents redundant data
entry, ensures that the progress of the benefits application and advocacy process is
incorporated into case management goals and notes that are also stored in HMIS SCC, and
creates an opportunity to evaluate the short- and long-term impact of any benefits received.
Streamlining the eligibility screening process permits case workers additional time to assess
and assist more clients. Efficiently connecting clients to benefits helps increase federal
dollars brought into our local economy and free up local safety net resources that are in
high -demand.
List Program Goals:
Un-housed and at -risk Palo Alto residents:
Goal #1: Are connected to opportunities for jobs, income, housing and healthcare
through Community Voice Mail assigned by a partnering agency.
Goal #2: Receive more holistic care and improved access to a broad array of available
services offered by our Continuum of :Care through HMIS SCC.
2
Goal #3: Gain infoiniation from Palo Alto -based service providers and other service
providers serving Palo Alto residents about services offered for children, youth, seniors,
healthcare, housing, mental health, transportation and other basic needs.
Program Objectives:
Objective #1: Opportunities for self-sufficiency increase for 15 homeless and at -risk
Palo Alto residents assigned a Community Voice Mailbox.
Objective #2: 600 un-housed and at -risk Palo Alto residents benefit from holistic,
collaborative service delivery from public and non-profit partners using HMIS SCC.
Objective #3: 350 messages containing infouuation related to services or funding for
housing, healthcare, youth, senior and mental health services will be distributed to
providers serving homeless and at -risk Palo Alto residents through the Santa Clara
County Collaborative on Affordable Housing and Homeless Services' list serves.
Program Methods:
Method #1: Provide and maintain the CVM phone lines, technology, support, training
and materials required by partnering agencies and their clients.
Method #2: Provide, maintain and enhance the web -based HMIS SCC database. Train
and support Palo Alto -based partnering agencies. Report to policy makers on client
demographics and services provided to low income residents.
Method #3: Provide and maintain the Collaborative list serves. Conduct outreach to
Palo Alto agencies to encourage even more extensive participation and infoiuiation
sharing through this medium.
2. Population Served:
O The population served by the proposed program: Un-housed and at -risk individuals
residing in Santa Clara County
® Total Palo Alto population served by this program: Services would be available to all
un-housed and at -risk individuals who claim a last peunianent address in Palo Alto. It
is anticipated that approximately 1% of Palo Alto residents, or 600 people, will take
advantage of this program.
O Total unduplicated Palo Alto residents served: —600 individuals
® Total Palo Alto population served by the Requested Funding Amount: Services would
be available to all Un-housed and at -risk individuals who claim a last permanent
address in Palo Alto. It is anticipated that approximately 1% of Palo Alto residents,
or 600 people, will take advantage of this program.
Proposer's Signature �(�� / (//,-
3
5.1 CHAPTER 1
Attachment C
Proposal Summary
Priority of Needs Category: Homelessness Name of Program: Downtown Streets Team
2013-14 Funding Request $: 75,000
Agency Name: Downtown Streets Inc.
Address: 555 Waverley Street, Palo Alto, CA 94301
Contact Person: Eileen Richardson Title: Executive Director/CEO
Phone No: 650-462-1795
Email Address: Eileenna,streetsteam.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
The Downtown Streets Team seeks to eliminate homelessness by providing a work
first model geared toward the homeless and at -risk in our community. Our model
provides the opportunity for men and women to rebuild their lives through a
volunteer -work readiness program. This is the first critical step for those who have
committed to positively changing their lives.
Prospective team members are required to attend a weekly "Success Team Meeting"
until a position becomes available on the team. Once on the team, team members
volunteer up to 20 hours per week on projects that keep our community safe, vibrant
and clean in exchange for a stipend that may be used for food, shelter, utilities and
transportation. Team members also have access to agency -wide services ranging
from intensive case management and job search skills training, to emergency
assistance, referral to housing and healthcare services.
When an individual joins the team, our focus turns to providing the support and
guidance a team member needs so they may obtain permanent housing and paid
• employment. .Once their basic needs are met, our team members can once again
become productive members of society rather than a burden on the local judicial or
medical systems.
List Program Goals:
Goal #1: Continue to provide the required training through a work -experience
volunteer program for the homeless and at -risk population so they may achieve lives
of independence and self-sufficiency and reduce the burden on the public's expensive
resources such as policing and healthcare systems.
Goal #2: Continue to curb and eventually eliminate homelessness and panhandling
in Palo Alto.
Goal #3: Continue to work toward a cleaner, safer and more vibrant city that attracts
tourists and businesses and creates a dynamic downtown experience for all.
Program Objectives:
Objective #1: To prepare homeless and at -risk team members for paid employment
through a simulated "work" experience program complete with expectations and
consequences to mirror a real life work situation.
Objective #2: To train homeless and at -risk individuals in intensive job search skills
by utilizing not only staff but also in collaboration with volunteers and community
partners.
Objective #3: To collaborate with local merchants, County of Santa Clara, the Palo
Alto Downtown Business and Professional Association and other community partners
such as the City of Palo Alto, Catholic Charities, EHC, InnVision Shelter Network,
Momentum, Palo Alto Police Department, and Peninsula Healthcare Connection to
create a unified solution for our community's unique homeless issues.
Program Methods:
The program methods are to provide structure, training, guidance, confidence,
inspiration and hope to individuals to achieve their goal of re-entering society and our
community as productive and independent citizens.
Method #1: Team members are required to attend weekly success team meetings.
These meetings are provided to help guide participants along a "ladder of success" to
obtain paid employment and permanent housing.
Method #2: Strict rules are in place for team members that mirror a traditional
mainstream work environment. Each participant is evaluated weekly for his or her
performance, attendance, punctuality and attitude and adjustments are made
accordingly.
2
Method #3: Intensive job search skills training is provided each week, providing
attention to each individual to address their personal issues. An extensive network of
partner non -profits allows DST to obtain services we do not directly provide.
Method #4: A community -based mentor program is provided to allow for
individualized, hands on coaching, counseling and general support of team members
while they determine their plan for success.
Method #5: Our Employment Advisory Council provides interested community
members with the opportunity to strategize and provide job leads for our team
members through our Council's informal networks.
2. Population Served:
• The population served by the proposed program: The population served is the
homeless and at -risk of becoming homeless who are disabled, seniors and those with
mental and physical health concerns. All team members have either no or very low
income and are either not employed at all or are underemployed.
• Total Palo Alto population served by this program: unlimited (the benefits of the
positive effect of reduced panhandling, a cleaner and safer community and less
homeless on the streets affects all Palo Alto residents.) It is also important to
note that throughout our tenure, we've "touched" an estimated 85% of all
homeless individuals in Palo Alto. Whether an individual is on our team, hoping
for a position or is simply in need, we take great pride in our outreach and
willingness to help anyone who crosses our path.
• Total unduplicated Palo Alto residents served: 375 (we define this as team members
who have served on our team but are no longer in the program.)
• Total Palo Alto population served by the Requested Funding Amount: 75
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category: Youth
Name of Program: Tutoring and mentoring for low-income Palo Alto youth
2013-14 Funding Request: $55,000
Agency Name: DreamCatchers
Address: PO Box 60902, Palo Alto, CA 94306
Contact Person: Carlos Guzman Title: Executive Director Phone No.:(559) 393-2188
Email Address: carlos@dreamcatchersyouth.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
DreamCatchers was founded in 2008 in response to a community -identified need for free tutoring
services accessible to its low-income students. DreamCatchers' mission is to provide a highly
effective, low cost afterschool model that improves the education and health trajectories of low-
income middle school students. We achieve our mission by engaging college students, community
partners and families to create a community dedicated to the success of our students.
Our Academic Program provides one-on-one tutoring, mentorship and study skills coaching. Our
program, has been developed in collaboration with education experts, is based in leading research
and produces measurable improvements in student grades and attitudes towards learning. Our
program is rigorously evaluated, allowing us to assess our progress and areas of need, and in turn
better serve our students and their families,
DreamCatchers will use the generous funds from the City of Palo Alto to strengthen and expand our
established, successful and award -winning Academic Program to improve the academic outcomes of
low-income Palo Alto middle school students.
1
List Program Goals:
Goal #1:
To further our mission to promote social justice as we aim to close the achievement gap in
Palo Alto.
Program Objectives:
Objective #1:
Provide personalized, one-on-one, long term tutoring and mentoring services to low-income
Palo Alto youth across 6 classrooms in the local community.
Program Methods:
Method #1:
Continue to implement and expand our Academic Program led and managed by a dedicated
and talented staffers and Stanford student volunteers, all under the guidance and direction of
a full-time Executive Director, a full-time Academic Program Director, and a Board of
Directors.
Method #2:
Maintain and continue to grow upon our web of collaboration among key community
partners like the Palo Alto Unified School District, the Palo Alto Family YMCA, and the
Palo Alto Housing Corporation. These community partners provide resources, space, and
funding to implement segments of our program.
Method #3:
Continue to diversify our funding sources across different alleys including, but not limited to:
foundations, grant -making organizations, individual donors, and generous businesses.
2. Population Served:
® The population served by the proposed program: Low-income Palo Alto youth and
families
O Total Palo Alto population served by this program: 90 low-income students and their
families
• Total unduplicated Palo Alto residents served: N/A
• Total Palo Alto population served by the Requested Funding Amount: 90 low-income
students and their families
Proposer's Signature
2
Attachment C
Proposal Summary
Priority of Needs Category: Homelessness Name of Program: Opportunity Services
Center
2013-14 Funding Request $: $25,000
Agency Name: InnVision Shelter Network
Address: 1450 Chapin Ave., 2nd Floor, Burlingame, CA 94010
Contact Person: Robin Rudikoff Title: Senior Director of Grants Phone No.: 650-685-5880
ext. 122
Email Address: midikoff@ivsn.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
InnVision Shelter Network's Opportunity Services Center (OSC) operates daily between
8:OOam-4:00pm. One of the primary services we provide is feeding the homeless in the Palo
Alto area. Each day, the center feeds between 100-120 individuals with breakfast and lunch.
Dinner is also provided through local community churches in the Palo Alto area.
We currently have three programs operated directly at the Opportunity Services Center:
Daily breakfast and lunch program at the OSC which serves about 100-120 daily, a daily
grocery program through the Food Closet that serves about 60 individuals and Family
Harvest, which distributes about 40 individuals and families a month . Dinner is also
provided for those in need through the Breaking Bread Hot Meals program.
These programs are critical to meet the basis hunger and nutritional needs of the local
homeless and low-income population. We collaborate with many local service organizations
which aids in the operation of, our programs. Our supply of meals of food is generated
through our membership with The Second Harvest Food Bank. Additionally, we receive
tremendous support from many local high-tech companies, restaurants, and grocery stores
who supply us with a variety of food ranging from pre -made lunches, canned goods and
fresh produce.
The Opportunity Services Center directly assists homeless Palo Alto residents in need of
critically -needed food, clothing, shelter, referrals, and counseling. This comprehensive, one -
stop, multi -service, day drop -in center that provides critical services for homeless Palo Alto
residents is open each weekday during the morning and afternoon and serves homeless men,
women and children.
As a non-sectarian, non-profit serving homeless and very low-income Palo Alto residents, the
Urban Ministry of Palo Alto operated a drop -in center for approximately 20 years. Urban
Ministry merged with InnVision, and now, as of July 1, 2012, InnVision the Way Home has
merged with Shelter Network, a San Mateo County -based organization with a shared
mission, to form InnVision Shelter Network — a unified agency with an increased capacity to
serve our community's homeless population.
List Program Goals:
Goal #1: To provide daily meals and distribute grocery bags to homeless and/or low-income
individuals and families in the Palo Alto and surrounding area.
Goal #2: To ensure that all individuals and families not go hungry by providing them with
meals and groceries.
Goal #3: Encourage self-sufficiency by helping clients sign up for Food Stamps.
Program Objectives:
Objective #1: Operate the food program at the Opportunity Services Center along with
"Breaking Bread Hot Meals" to provide daily breakfast, lunch and dinner five days a week to
meet daily basic food needs.
Outcome #1: By June 30, 2014, 95% homeless individuals and families served will have
daily hunger issues met.
Number served: 1,000 individuals
Objective #2: Distribute daily grocery bags filled with canned goods, fresh produce, dairy
products and bread to low-income residents of Palo Alto through the Food Closet located on
425 Hamilton in Palo Alto, and Family Harvest food programs at the OSC.
Outcome #2: By June 30, 2014, 75% of homeless individuals will have basic groceries
provided to them, enabling them to cook and feed themselves or their family.
Number served: 50 individuals
Objective #3: Work with homeless or very low-income individuals and families to sign up
for USDA Food Stamps program.
Outcome #3: By June 30, 2014, 50% of individuals served will have applied for the USDA
Food Program.
Number served: 10 individuals
Program Methods:
Method #1: Operate Opportunity Services Center Nutrition Program on a daily basis.
2
Method #2: Coordinate and distribute groceries from local grocery stores, restaurants and
high-tech companies; distribute to homeless and low-income individuals and families on a
daily basis.
Method #3: Case Managers will work with and strongly encourage individuals and families
to apply for the USDA Food Stamps program by having the resources and information
available for the application process.
2. Population Served:
• The population served by the proposed program: 2,767
e Total Palo Alto population served by this program: 305
• Total unduplicated Palo Alto residents served: 305
Total Palo Alto population served by the Requested Funding Amount: 305
Proposer's Signature
O
3
Attachment C
Proposal Summary
Priority of Needs Category: Youth Well Being, Counseling & Mental Health and Senior &
Basic Needs Mental Health
Name of Program: Kara Crisis Response, Grief Counseling Support and Education
2013-14 Funding Request: $60,000
Agency Name: Kara
Address: 457 Kingsley Avenue, Palo Alto, CA 94301
Contact Person: Jim Santucci, Title: Director of Operations and Development
Phone No.: (650) 321-5272 ext. 17, Email Address: jims@kara-grief.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
Kara provides much -needed grief support and crisis intervention services to vulnerable
populations in Palo Alto and beyond. From children and teens, to those experiencing
complicated grief, to the elderly population, Kara's experienced and qualified staff and
volunteers provide the support necessary to facilitate healing for these vulnerable populations.
The tragic shooting at Sandy Hook Elementary School has sent shock waves through our nation.
Parents, students and educators alike are concerned about safety at their schools and are
struggling with how to return to a positive experience on campus. Kara provided on -site support
to Palo Alto schools after the shooting, helping teachers and administrators process their own
emotional responses to the shooting and be prepared to best support their students in the wake
of the shocking and horrific event. Kara's support to the Palo Alto community after this
senseless loss of innocent life is a prime example of the need for grief and crisis support in our
community. Community tragedy and personal loss affects everyone, however, there ate often
vast discrepancies surrounding the circumstances of loss and trauma and the emotional, mental,
and physical effects an individual experiences. Traumatic loss compounds the already
tumultuous grieving process which often includes the collision of emotional stress, vulnerability,
sadness, anger, and confusion. In the midst of this avalanche, going to school or work,
maintaining relationships, and even daily functioning feel like insurmountable challenges for
many mourners.
Kara provides critical crisis and grief services to at risk populations dealing with the immediate
aftermath of significant loss. Through onsite crisis intervention and comprehensive grief
1
support, Kara provides a valuable community service that contributes to the positive mental,
emotional, and physical health of the bereaved. Kara seeks to prevent or mitigate advanced
reactions to loss and trauma, such as violence, addiction, clinical depression, post -traumatic
stress disorder and even suicide.
With funds from the City of Palo Alto, Kara can ensure that our grief support and crisis
intervention services will be available to Palo Alto residents. Without these funds, Kara's reliance
on individual and foundation donors may require Kara to :make tough choices on where to
provide our services with the increase demand on our staff. For instance, many foundation and
individual fenders are interested in serving very low income and underserved communities, such
as East Palo Alto. HSRAP funding will ensure that with the increased demand for grief services,
the Palo Alto community will continue receiving the grief support and crisis intervention
services it deserves.
List Program Goals:
Goal #1: Enable bereaved individuals and families to move through their grief towards renewed.
hope and meaning.
Goal #2: Foster a community with the ability to respond to grief, loss and trauma with
compassion and resilience.
Goal #3: Restore the effective and healthy setting and learning environments in schools and
community organizations after trauma or loss.
Program Objectives:
Objective #1: Decrease the sense of isolation and increase the sense of normalization for those
in grief.
Objective #2: Build the capacity of the community to respond to grief, loss and trauma with
compassion and resilience.
Objective #3: Allow communities to process their grief after trauma or loss to restore healthy
environments in our schools, community organizations and businesses.
Program Methods:
Method #1: Provide an array of customized, age -appropriate grief support, including individual
peer counseling and specialized grief support.
Method #2: Provide crisis preparedness, grief education and grief support to community
institutions and individuals working in a capacity to support others (teachers, mental health
clinicians, first responders, etc.), as well as support preventative mental health activities in the
community.
Method #3: Provide onsite crisis support in the community immediately following loss and
trauma.
2
2. Population Served:
e The population served by the proposed program: 3,700
® Total Palo Alto population served by this program: 1,050
e Total unduplicated Palo Alto residents served: 750
® Total Palo Alto population served by the Requested Funding Amount: 240
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category: Food for Seniors Name of Program: Senior Nutrition
Program
2013-14 Funding Request: $33,300
Agency Name: La Comida
Address: 450 Bryant Street, Palo Alto CA 94301
Contact Person: Ruth Rosenbaum Title: Vice President Phone No.: 650-321-0243
Email Address: rosenbl@sbcglobal.net
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service: Meeting the nutritional and social needs of the
elderly who live locally.
List Program Goals:
Goal #1: Provide high quality, affordable, nutritious meals for individuals
who are 60 years and older.
Goal #2: Provide socialization opportunities for elderly who are isolated.
Goal #3: Provide education, information and referral services.
Goal #4: Prevent illness or declining health caused by inadequate or
inappropriate nutrition.
Program Objectives:
Objective #1: Serve a hot, nutritious meal once a day, five days a week.
Objective #2: Create an attractive setting that encourages socialization.
Objective #3: Recruit volunteers from the elderly population.
Objective #4: Educate participants about their nutritional requirements.
Objective #5 Identify and refer individuals in need of the special services
that Avenidas provides.
Objective #6: Provide transportation for individuals who otherwise could
not attend La Comida.
Objective #7: Publicize La Comida Lunch Program for Seniors. See
website: www.LaComida.orq.
Program Methods
Method #1: Utilize advanced menu planning to provide variety and meet
nutritional requirements.
Method #2: Maintain well -trained staff and site manager; meet and exceed
County standards.
Method #3: Collaborate with Avenidas by referring individuals for their
services as appropriate and sharing responsibility for providing
transportation to the lunch site for needy individuals.
Method #4: Fund program with: continued subsidies from Federal and
State funds (Council on Aging); Santa Clara County (Senior Nutrition
Program); City of Palo Alto; donations from local service organizations;
private individuals.
Method #5: Continue shared administration of Program by active Board of
Directors (15 members).
Method#6: Collaborate with County staff to provide supplementary services
and educational programs.
2. Population Served:
• The population served by the proposed program: Program serves
seniors 60 years of age and older, many of whom have restricted
incomes. During FY 2011-12 La Comida served a total of 35,323 scanned
meals.
• Total Palo Alto population served by this program: During FY2011-12
served 25,760 meals to Palo Alto residents.
• Total unduplicated Palo Alto residents served: FY2011-12 served 577
unduplicated Palo Alto residents.
• Total Palo Alto population served by the Requested Funding Amount of
$33,300: Requested Funding Amount is approximately 10% of La
Comida's total budget. 10% of 25,760 meals served to Palo Alto
residents is equal to 2,576 meals. Total number of scanned meals
served to Palo Alto residents is 73% of total number of scanned meals
(35,323) served during FY2011-12.
Proposer's Signature at p-.ae,airru ry
2
Chapter 1- Proposal summary
Attachment C
Proposal Summary
Priority of Needs Category:Basic Needs: Health Care
Name of Program: Health Care Access for Low-income and Uninsured Residents
2013-14 Funding Request $:25,000
Agency Name: MayView Communtiy Health Center
Address: 270 Grant Avenue, Palo Alto, CA 94306
Contact Person: Shamima Hasan Title: Chief Executive Officer Phone No.: 650-327-1223
Email Address: shamima@mayview.org
Clearly and concisely summarize each section below in no more than three (3) typed pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
MCHC will meet basic needs for health care and mental health care for at least 100 low..
income, uninsured residents of Palo Alto, including for general medical care, preventive
care, well child care, prenatal care, family planning, and behavioral health care.
MayView Community Health Center (MCHC) is the only community health center in Palo
Alto, and with comprehensive primary care services available 40 hours per week and one
evening clinic, it is able to meet the health care needs of the target population without
imposing restrictions based on insurance, documentation, pre -payment or other financial
barriers to care. We are highly committed to providing preventive healthcare and are a great
resource for those who need information on accessible programs such as dental care,
mammograms and specialty care at the hospitals or other facilities. Our services include
general medical care for children and adults, preventive care including well child care,
women's health cancer screening and adult and children's immunizations, comprehensive
perinatal services, family planning, and, since June 2012, we are providing integrated
behavioral health services.
With our long experience in the community as a provider of basic safety net services, we are
very confident that we are making a positive contribution to the community and that we will
continue to be able to achieve health status improvements for our patients in FY2013/14.
List Program Goals:
Goal #1:
Expand access to quality health care services for the low-income, uninsured residents of Palo
Alto, regardless of ability to pay.
Goal #2:
Expand access to integrated behavioral health services for the low-income, uninsured
residents of Palo Alto, regardless of ability to pay.
Goal #3:
Work towards becoming a Patient Centered Medical Home (PCMH), by facilitating team
work between patients, their clinician (Health Center team) and, when appropriate, the
patient's family.
Program Objectives:
Objective #1:
Ensure that low-income, uninsured individuals and families have access to primary
healthcare and other healthcare resources, including at least 100 low-income, uninsured Palo
Alto residents.
Objective #2:
Ensure that low-income, uninsured individuals and families have access to behavioral health
services healthcare and other community resources, including at least 10 low-income,
uninsured Palo Alto residents among our primary care patients.
Objective #3:
Be prepared to complete the Level 1 PCMH application process by the end of 2013.
Program Methods:
Method #1:
Provide medical care and preventive services to individuals and families.
Method #2:
Provide integrated behavioral health services to individuals.
Method #3: etc.
Meet must pass standards for Level 1 PCMH including the following: 1) enhance access and
continuity (Standard 1A: access during office hours) 2) identify and manage patient
populations (Standard 2D: Using Data for Population Management), 3) plan and manage care
(Standard 3C: Care Management), 4) provide self -care support and community resources
(Standard 4C: Self -Care Process, 5) track and coordinate care (Standard 5B: Referral
Tracking and Follow -Up, 6) measure and improve performance (Standard 6C: Implement
Continuous Quality Improvement Program).
2
2. Population Served:
O The population served by the proposed program: low-income and uninsured residents
of Palo Alto of all ages and ethnicities.
O Total Palo Alto population served by this program:_4,500 income eligible
O Total unduplicated Palo Alto residents served: 557
O Total Palo Alto population served by the Requested Funding Amount: 100
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category: Homelessness (Case Management, Outreach, Mental Health)
Name of Program: Momentum Homeless Outreach Program
2013-14 Funding Request $: 30,000
Agency Name: Momentum for Mental Health
Address: 2001 The Alameda, San Jose, CA 95126
Contact Person: Jerry McCann Title: Director Phone No.: 408-261-7777 x2218
Email Address: jmccann@momentummh.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
Momentum is requesting funding to provide outreach and referral services to address the
Priority Need of Homelessness in Palo Alto. The goal of the outreach and referral is to
successfully connect those that are homeless and have a mental illness to services that are
designed to mitigate the symptoms of mental illness, address physical health issues,
receive assistance with financial benefits and housing, and receive general support to
break the cycle of homelessness. This program will benefit the residents of Palo Alto by
providing the types of support that will lead to reductions in homelessness. The
Homeless Outreach program will succeed in its efforts by working together with Palo
Alto City, Santa Clara County and other service providers in a collaborative and
coordinated manner towards the common goal of improving the quality of life for
residents of Palo Alto, particularly those that are homeless and have a mental illness.
1
List Program Goals:
Goal #1: Provide outreach to people in Palo Alto that are homeless and have a mental
illness
Goal #2: Provide referrals to services and resources that will be helpful to those in
Palo Alto that are homeless and have a mental illness.
Goal #3: Engage in proactive collaboration with staff of public and private entities in
Palo Alto that come in contact with the homeless population to enhance efforts to
engage and provide effective interventions for the homeless.
Program Objectives:
Objective #1: Complete 500 service contacts with a minimum of 50 unduplicated
individuals, 30 of which will have a mental illness.
Objective #2: Of the 30 clients that have a mental illness, 20 will be referred to
mental health and other services and 10 will follow through with the referral.
Objective #3: The Homeless Outreach Specialist will provide, by request, up to 5
one hour trainings to public and private entities in Palo Alto on effective methods to
support people that are unhoused in Palo Alto.
Program Methods:
Method #1: Homeless Outreach Specialist will conduct direct street outreach to
locations in Palo Alto where the homeless are known to frequent.
Method #2: Homeless Outreach Specialist will provide support to access appropriate
and desired services and make referrals to those services to those located through
outreach services.
Method #3: Homeless Outreach Coordinator will provide "in person" training to
public and private entities in Palo Alto on homelessness at a mutually agreed upon
time and in manner that suits trainees.
2
2. Population Served:
The population served by the proposed program: Homeless Youth/Adults/Seniors
® Total Palo Alto population served by this program: 100 Homeless/100 Trainees
• Total unduplicated Palo Alto residents served: 200
O Total Palo Alto population served by the Requested Funding Amount:150
Proposer's Signatu
3
Attachment C
Proposal Summary
Priority of Needs Category: Youth
Name of Program: Stepping Stones to Success
2013-14 Funding Request $: 47,730
Agency Name: PAHC Management and Services Corporation
Address: 725 Alma St., Palo Alto, CA 94301
Contact Person: Kate Young Title: Director of Resident Services
Phone No.: 650-326-0111
Email Address: kyoung@paloaltohousingcorp.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
40% of the Palo Alto Unified School District's low-income students reside in apartment
complexes managed by Palo Alto's largest affordable housing provider, the Palo Alto Housing
Corporation (PAHC). According to the Human Services Need Assessment conducted in 2012 by
City of Palo Alto staff, programs serving low-income children and youth were identified as a top
priority need. PAHC's proposed program, Stepping Stones to Success, is an initiative that serves
exclusively low-income Palo Alto youth residents, while addressing the financial, social,
physical and psychological barriers that prevent inclusion in other youth programs offered in the
community. By providing youth services within affordable housing, we deliver holistic and long-
term interventions that no other service provider can offer.
Stepping Stones to Success offers low-income Palo Alto students age -appropriate academic
support and skill -building opportunities at every step along their first through twelfth grade
journey. It consists of four initiatives to serve the needs of each grade level and will provide
1310 hours of services in 2013-14:
✓ After School Homework Club for grades 1-12
✓ Kids in Action summer enrichment for grades 1-5
✓ Entrepreneur's Club summer initiative for grades 6-8
✓ Digital Leaders Intern Program for grades 9-12
Grade: 1
2
3
4
5
6
7
8
9
10
11
12
Summer
Time
Kids in Action
Entrepreneur's Club ,.%.: ;: Digital Leaders
The low-income youth living in PAHC housing and serviced by Stepping Stones to Success do
not typically rise to the top in a competitive academic environment nor are they often identified
as potential leaders; however, at PAHC, we see their potential and we strive to help them realize
it. Without family capacity economically, academically and through experience to encourage
their success in school, the youth living in PAHC housing often need support beyond their own
families to practice leadership skills and to feel motivated to live to their potential.
Through PAHC's Stepping Stones to Success, youth learn to self -identify as smart, capable, and
able to lead. The opportunities we provide are geared to give our young residents a chance to
build skills, obtain support, showcase their talents, and feel a sense of accomplishment. Our
Youth Learning Goals outlined below reflect the intended outcomes of this program.
List Program Goals:
By participating in Stepping Stones to Success, youth will have the opportunity to:
Goal #1: Be members of a supportive learning community that encourages academic success and
a growth mindset.
Goal #2: Gain inspiration to explore new skill areas and take risks for leadership challenges.
Goal #3: Build confidence and a sense of accomplishment that stimulate motivation and positive
life choices.
Program Objectives:
Objective #1: Youth will attend after school homework club, receiving homework support and
encouragement for academic success.
Objective #2: Youth will be exposed to skill -building opportunities in such areas as arts,
music/dance, science, sports, technology, community service, entrepreneurism and leadership.
Objective #3: Youth will participate in community showcases that build confidence and a sense
of accomplishment through talking about their work and gaining feedback and support from
community members.
Program Methods:
Method #1: Convene after school Homework Clubs throughout the school year, providing 1000
hours of homework support to grades 1-12.
Method #2: Convene Kids in Action summer program, providing 70 hours of experiential skill -
building opportunities for grades 1-5.
Method #3: Convene Entrepreneur's Club, providing 80 hours of entrepreneurial and leadership
exercises for grades 6-8.
Method #4: Convene Digital Leaders Intern Program, providing 150 hours of leadership and
technology skill -building opportunities for grades 9-12
2. Population Served:
• The population served by the proposed program: low-income youth
• Total Palo Alto population served by this program: 60 youth
® Total unduplicated Palo Alto residents served: 60 youth
• Total Palo Alto population served by the Requested Funding Amount: 60 youth at $795
per youth
Proposer's Signature"e/kit----- -------------
5.1 CHAPTER 1
Attachment C
Proposal Summary
Priority of Needs Category: Basic Needs (Mental Health & Healthcare)
Name of Program: Project Downtown Connect
2013-14 Funding Request $: 41,200
Agency Name: Peninsula Healthcare Connection Inc.
Address: 33 Encina Avenue, #103, Palo Alto, CA 94301
Contact Person: Eileen Richardson Title: Executive Director/CEO
Phone No: 650-462-1795
Email Address: Eileen@peninsulahcc.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
As of 2011, there were an estimated 400 homeless individuals living in the City of Palo
Alto with a Point In Count (PIT) Survey scheduled for later this month. It should be no
surprise that most homeless individuals spend every day searching for food and shelter
each night. There is little or no time left to seek health care, counseling and housing. For
some, the symptoms of their illnesses actually prohibit them from doing so. This program
will reach out, treat and house these com unitymembers grid put procedures in place to
reduce the chances of them returning to the streets of Palo Alto.
This program will continue to benefit the residents of Palo Alto in many ways. First, this
funding will help to remove homeless individuals fromareas of Palo Alto where people
traditionally spend time with their families such as parks, sidewalks and storefronts. In
fact, the Whole Foods Market in Palo Alto has commented that panhandling in front of
the store has been reduced by 75%. Second, according to the most recent census, forty-
five percent of the entire homeless population living on the streets of Palo Alto actually
grew up in Palo Alto. Since they grew up here and the census counts them as living in
Palo Alto, they are in effect Palo Alto residents, who will be receiving health care and
housing.
We believe that by providing outreach to the homeless, many of whom suffer from
mental health issues, the effect is a safer, cleaner city more attractive to not only tourists
1
but also our local residents. In fact, PHC offers the only free psychiatric care for the
homeless and those at risk in the entire county.
List Program Goals:
Goal #1: Improve the health (mental and physical) of members of the Palo Alto
community who are homeless or at risk of homelessness and currently not receiving
these services, keeping our city safer, cleaner and more vibrant.
Goal #2: Increase housing accessibility for homeless individuals in Palo Alto,
permanently housing a minimum of 10 people this year.
Goal #3: Decrease likelihood of homeless individuals returning to streets of Palo
Alto.
Program Objectives:
Objective #1: Provide treatment to homeless individuals from our community for
mental and physical issues.
Objective #2: Move homeless individuals from the parking garages, parks, and
creeks to stable, permanent housing.
Objective #3: Keep individuals permanently housed and off the streets of our
community.
Program Methods:
Method #1: Through collaboration, our outreach program will continue to identify,
seek out and begin rehabilitation and care of homeless members of Palo Alto who are
currently suffering from various untreated mental and medical conditions.
Method #2: Through collaboration with the Santa Clara County Housing Authority
and Desintation:Home, a case manager will secure housing for homeless individuals.
Method #3: Provide integrated services, via a caseworker and other collaborative
partners, whose main focus is to monitor the client's progress and keep them
connected to the various medical, psychiatric and counseling services available at
Peninsula IlealthCare Connection.
2. Population Served:
• The population served by the proposed program: The population served is the
homeless, many of whom are disabled, seniors with limited income, those with
mental health and physical issues, low income, at risk of being homeless and the
under -employed. The area served is the entire City of Palo Alto.
Total Palo Alto population served by this program: PHC is a free clinic with access to
2
the homeless wherever they may be on their_1ourney back to lives of independence.
Our clinic is designed to make our clients feel comfortable no matter their physical
state and takes great pride in providing consistency, via a regular doctor,so we may
best meet their healthcare needs.
• Total unduplicated Palo Alto residents served: We have 650 unduplicated primary
care patients and over 200 psychiatric patients.
• Total Palo Alto population served by the Requested Funding Amount: 350.,
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category: Seniors — Legal Assistance and Elder Abuse Prevention
Name of Program: Legal Assistance to Elders 2013-14 Funding Request $: 9,000
Agency Name: Senior Adults Legal Assistance (SALA)
Address: 160 E. Virginia Street, Suite 260, San Jose, CA 95112
Contact Person: Georgia Bacil Title: Directing Attorney/Exec. Dir. Phone No.: 408-295-5991
Email Address: gbacil@sala.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
SALA is a nonprofit law office that provides free legal assistance (direct Legal Services
and Community Education/Outreach) to Santa Clara County residents age 60 or older consistent
with the mandates of the Older Americans Act and Council on Aging Silicon Valley (which
disseminates Older America Act funds).
SALA's mission is to support local elders in their efforts to live independently, safely,
non -institutionalized, and with dignity. SALA accomplishes this by assisting seniors provide for
their basic needs, by intervening in emergency or life -threatening situations, and by doing legal
planning for the future so they can age in place and avoid unnecessary conservatorships or
institutionalization.
For FY 2013-2014 SALA requests $9,000 in HSRAP funds to continue our expanded
program of free legal assistance (including elder abuse prevention) to elders in Palo Alto
primarily through our on -site legal services at an accessible site in Palo Alto where seniors
congregate (e.g., Avenidas Senior Center and/or Stevenson House). We understand that funding
for FY 2014-15 will be based upon funding availability.
SALA's proposal addresses the priority needs for Legal Assistance for Seniors and for
Elder Abuse Prevention for Seniors as identified in the 2013-14 HSRAP Priority of Needs
listing on Attachment B, page 2, of RFP #148102. Specifically, SALA will provide free Legal
Services (see Program Objective #1 in the section that follows) to Palo Alto seniors primarily
1
through intake appointments sessions (consisting of 4 to 5 half-hour appointments each) at a
minimum frequency of twice a month in Palo Alto, as well as at 18 other sites countywide that
Palo Alto seniors can access. Currently, SALA intake sessions in Palo Alto are offered at least
once monthly at Avenidas and every other month at Stevenson House. Homebound Palo Alto
elders or those with emergencies will continue to be served by phone. Home visits by SALA will
also continuefor homebound or institutionalized Palo Alto elders. The range of SALA's legal
services will include: advice/referral; consultation/brief service; and advocacy/representation.
SALA will also make at least one Community Education/Outreach presentation
annually in Palo Alto (see Program Objective #2 in the section that follows) for seniors, their
families/caregivers, or their advocates. SALA's education/outreach presentations focus on the
services provided by SALA, emphasizing the importance of prevention of elder abuse or legal
planning for prevention of conservatorships or institutionalization.
SALA's services will continue to be targeted to Palo Alto residents age 60 or older that
are very low-income or at -risk of abuse (physical, financial, or neglect), exploitation, isolation,
conservatorship, or premature institutionalization (e.g., seniors exhibiting demographic
indicators such as living alone, disabled, or age 75 or older). SALA's program will benefit Palo
Alto elders by protecting their rights, ensuring their safety and necessities, promoting their
independence and dignity, stabilizing their lives, and assisting them with planning for the future.
SALA will maintain an attorney staff with expertise in areas common to this target
population including, but not limited to: Elder Abuse; Public Benefits; Advance Health Care
Directives; Incapacity/End of Life Planning; Nursing Homes/Assisted Living and Alternatives;
Medicare HMO/Medi-Gap matters; Housing; and Probate Alternatives. SALA's staff will be
augmented by volunteers (attorneys and legal workers) that assist with client interviews and/or
follow up legal work and pro bono attorneys on our Wills Panel that provide Simple Wills to
seniors with modest assets. Bilingual SALA staff will serve Spanish-speaking elders and
translation will be available for other Limited English Proficient elders.
HSRAP funding will provide partial support for personnel costs (salary/benefits/payroll
taxes) for portions of SALA attorney positions and a bilingual SALA receptionist/secretary
assigned to our Palo Alto project. No HSRAP funds will be used for overhead costs.
SALA will leverage additional support for the project totaling at least $18,200 from the
Older Americans Act, the Legal Services Trust Fund program, the Silicon Valley Campaign for
Legal Services and SALA fundraising efforts (including SALA's annual Golf Tournament at
Stanford University in September), and in kind support from SALA intake volunteers (attorneys
and legal workers) and SALA pro bono Wills Panel attorneys.
List Program Goals:
Goal #1: To support Palo Alto elders in their efforts to live independently, safely, non -
institutionalized and with dignity and choice
2
Program Objectives:
Objective #1: To provide free legal services (including elder abuse prevention) to at
least 60 Palo Alto elders (persons age 60 or older) annually.
Objective #2: To make one community education/outreach presentation in Palo Alto
annually targeting elders, their families, their caregivers and/or their advocates.
Program Methods:
Method #1: Provide direct legal services to elders by continuing expanded service levels
through intake appointments in donated space at a site in Palo Alto (e.g., Avendias Senior
Center and/or Stevenson House), by phone intake, or through home visits.
Method #2: Provide community education/outreach by making a presentation to the
seniors, their families/caregivers, or their advocates at Avenidas Senior Center,
Stevenson House, or to another site or group located in Palo Alto.
2. Population Served:
• The population served by the proposed program: the program will serve 60 unduplicated
Palo Alto clients*
• Total Palo Alto population served by this program: this project will serve 60 unduplicated
Palo Alto clients*
• Total unduplicated Palo Alto residents served: 60 unduplicated Palo Alto clients*
• Total Palo Alto population served by the Requested Funding Amount: 60 unduplicated
Palo Alto clients*
* SALA will serve a minimum of 60 unduplicated Palo Alto elders (age 60 or older) through
this program/project that is supported by HSRAP. No individuals other than Palo Alto residents
will be served. Services will be provided on a citywide basis targeting elders throughout Palo
Alto that are low income or "at- risk" of abuse, exploitation, isolation, or institutionalization.
Proposer's Signature
3
Attachment C
Proposal Summary
Priority of Needs Category; Youth Well -Being and Youth Programs
Name of Program: Service and Leadership Program Services
2013-14 Funding Request $:_$ 16,000
Agency Name: Youth Community Service
Address: 4120 Middlefield Rd. Room P-8 Palo Alto, CA 94303
Contact Person; Leif Erickson Title: Executive Director
Phone No,;_650-858-8061
Email Address: leif@youthcommunityservice.org
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
In the context of the Developmental Assets framework to help our community's
youth thrive, all of the YCS "Service to Others" programs are designed to help youth
develop leadership skills, increase awareness of community issues, and come together
to take action and engage others. YCS programs serve to: 1) bolster self-esteem and
interest in the community; 2) increase opportunities for cross-cultural interaction; 3)
give active, hands-on learning opportunities; 4) promote participation in the
community and shape future adult leaders who are aware of and prepared to deal with
social issues; and 5) help youth educate and inform peers, families and other
community members about local needs and issues.
The YCS proposal invites continued HSRAP support for YCS staff for the following
programs:
Service and Leadership Program
YCS service and leadership clubs meet weekly at all five Palo Alto public secondary
schools to engage students as an center of energy at their school for service, leaning
and outreach that will help students feel connected, informed and capable of having
an impact on the issues important to them in their community and surrounding
communities.
Service -Learning Days
YCS will work with students and our partners to plan and implement successful
service -learning days at their schools and in the region that engage others in positive
and meaningful service experiences.
1
YCS Fellows Leadership. Teams
During the school year, selected high school YCS Fellows and middle school YCS
Fellows teams will meet weekly to build leadership skills by helping to organize
service events and learning experiences for their peers, in partnership with other
student leadership teams in the community.
Summer of Service Camp
During the summer, YCS partners with the City Recreation Department to offer an
intensive award -winning summer camp experience for middle school students that
engages them daily in traveling to local agencies to learn and serve, They work in
student teams made up of youth from diverse community backgrounds to gain
appreciation for differences and to discover common values as they volunteer
together, This program also serves as a transition for the fifth to sixth grades.
Summer Freshmen Leadershk Corps
Serving as a transition from eighth to ninth grade, this program is part of the Summer
of Service Camp, and offers more intensive learning and service in environmental
education and action, Students work with partners like Acterra, Save the Bay, and
others to create educational videos and identify areas of action. They also work in
teams of students from diverse community backgrounds.
List Program Goals:
Goal #1: To increase connectedness and self -efficacy of youth through service to
others,
Goal #2: To provide active learning opportunities for youth for issue awareness and
youth leadership.
Goal #3: To increase opportunities for youth for cross-cultural interaction and
appreciation.
Program Objectives:
Objective #1: To strengthen YCS school service clubs in Palo Alto middle and high
schools and our collaboration with our partners in service,
Objective #2: To expand large-scale special family service days and quarterly
service day events, like the MLK Day of Service, in partnership with the City of Palo
Alto, Palo Alto School District, and others.
Objective #3: To strength the YCS Fellows programs for middle and high school
students, in partnership with the City's Youth Council and YMCA Youth in
Government, and other youth leadership programs.
Program Methods:
Method #1: Weekly school -based service clubs and leadership teams that address
community needs.
Method #2: Active learning experiences for youth in leadership, facilitation,
planning and diversity.
2
Method #3: Intensive summer camp experiences in service, learning, transition and
leadership development.
2. Population Served;
The population served by the proposed program: Directly serve 600 middle and high
school students . Impact up to 1,500 students through service and learning activities
organized through YCS middle and high school leaders.
• Total Palo Alto population served by this program: 1,500
• Total unduplicated Palo Alto residents served:_ 1,500
• Total Palo Alto population served by the Requested Funding
Amount:__l,500
Proposer's Signature
3
Vista Center for the Blind and Visually Impaired City of Palo Alto RFP 148102
Vision Rehabilitation Services for Seniors
Attachment C
Proposal Summary
Priority of Needs Category: Senior Services
Name of Program: Vision Rehabilitation Services for Seniors
2013-14 Funding Request $:20,650
Agency Name: Vista Center for the Blind and Visually Impaired
Address: 2470 El Camino Real, Suite 107, Palo Alto, Ca 94306
Contact Person: Sharon Hudson Title: Associate Director Phone No.: (650)858-0202 ext. 111
Email Address: shudson@vistacenter.org
Clearly and concisely summarize each section below in no more than three (3) typed
pages.
1. Proposal Summary: The proposed program goals and objectives.
Description of Program Service:
Vista Center's proposed Vision Rehabilitation Services for Seniors includes outreach efforts to
educate seniors on the availability of our services and to provide program services that will
enable them to "embrace life to the fullest" despite vision loss or blindness.
Without support and the vital knowledge and skills needed to adapt to life with no or limited
vision, it becomes nearly impossible for seniors to continue to live independently and safely in
their own homes. However, Vista Center is available to train those with vision loss to make the
most of their remaining eyesight and carry out activities of daily living without relying on vision.
Vista Center's program includes the following:
* Environmental modifications to make the most of residual vision through lighting, color and
contrast.
* Fall prevention including home safety and travel with a guide or cane.
* Training in techniques that rely on other senses to carry out activities of daily living.
* Resources for obtaining large print items, magnifiers and other optical aids.
* Training in assistive technology and adaptive aids
Vision Rehabilitation is a powerful and effective tool to help seniors live safely and
independently despite vision loss. However, according to the Lighthouse National Survey on
Vision Loss, only 2% of those in need of vision rehabilitation training ever receive services. A
6
Vista Center for the Blind and Visually Impaired City of Palo Alto RFP 148102
Vision Rehabilitation Services for Seniors
sizable proportion of respondents reported being unfamiliar with the availability of services. Our
proposal increases awareness and access to these vital services in our own community.
Our proposal. enables Vista Center Outreach staff to deliver four Introduction to Vision
Rehabilitation workshops at senior centers and retirement communities and provide follow-up
low- or no -cost vision rehabilitation services to seniors who request them and education about
other existing community support services. These services help prevent institutionalization,
injury and loss of independence for people living with blindness or low vision. Additional
services may include home visits from Vista Center Counselorsto help address the isolation and
depression that many face when losing their vision. Vista Center's certified instructors can teach
clients how to manage daily living tasks such as traveling safely, cooking safely, home
maintenance, hygiene and self -care, money management and handling paperwork. We can also
train clients on the use of adaptive devices, such as canes, magnifying devices and large print
materials to help them function independently:
ograni.( oats;
Goal #1-:' To educate as many people as possible to increase their knowledge and
understanding of vision loss, early intervention strategies, its effects on the aging
population: and what services are available.
oal #2: To create individualized rehabilitation plans for seniors who are facing vision
loss.
oal #3: To provide vision rehabilitation training for seniors to maximize their
independence and maintain or improve their quality of life ensuring that they are able to
stay in their own homes.
mes:
oi:ram;dbiectives:<
Objective #1: To reach at least 50 seniors in Palo Alto by offering at least four.
Introduction to Vision Rehabilitation workshops at senior centers and senior residences to
educate and provide resources for seniors who maybe facing vision challenges. '
Objective #2: To have at least 20 seniors with vision loss:meet with a social worker for
assessment and create an individualized rehabilitation plan.
Objective #3: To have counselors provide information and referral services, and
adjustment counseling (group or individual) to a minimum of 10 residents of Palo Alto.
Objective #4To have 10 people receive daily living skills training to manage
independently m their home and meet their goals 85% of the time.
Objective #5: To have 10 people receive orientation and mobility to travel safely within
their environment and meet their goals 85% of the time.
7
Vista Center for the Blind and Visually Impaired City of Palo Alto RFP 148102
Vision Rehabilitation Services for Seniors
Program Methods:
Method #1:
The Outreach staff will provide education and resources about vision loss to members of
the community through workshops.
Method #2:
Individuals who are referred to Vista Center will receive a visit from our Social Services
staff to complete the intake form, gather information about the individuals' eye condition
and its effect on their life, complete a general assessment of the challenges due to the
vision loss and develop an individualized rehabilitation plan. The Social Service staff
will also refer the individual to other community resources that will enhance their life
such as Talking Books, CTAP for a large button/talking phone. The Social Service staff
acts as Case Managers to ensure that the services are provided; that the client is satisfied
with Vista Center and other referred community services and that there are no further
services needed at this time.
Method #3:
Licensed Clinical Social Workers will provide either group or individual adjustment
counseling as needed to meet the needs of the individual. Group counseling allows for
the connection with others who are blind and visually impaired when many feel isolated
and alone due to their vision loss. Six visits will be covered under this proposal.
Method #3:
Daily living skills and orientation and mobility instructional services are delivered by
Certified Orientation and Mobility Specialists and Vision Therapists who provide
services in the client's home/work/neighborhood environment. Realistic individual goals
are created and services are provided generally for 1— 2 hours weekly until the goals are
met. Average length of service is 2-3 months.
2. Population Served:
• The population served by the proposed program: Palo Alto residents 60 and over who are
blind or have a visual impairment
• Total Palo Alto population served by this program:50
• Total unduplicated Palo Alto residents served:50
• Total Palo Alto population served by the Requested Funding Amount:50
Proposer's Signature •- ta-i r7 / /61/6(-16.41---\
8