HomeMy WebLinkAboutStaff Report 199-09BUDGET
TO: HONORABLE CITY COUNCIL FY 2010 -FY 2011
ATTN: FINANCE COMMITTEE
FROM: CITY MANAGER DEPARTMENT: COMMUNITY SERVICES
DATE: APRIL 21, 2009 CMR: 199:09
SUBJECT: Recommendations to the City Council Regarding Proposed Fiscal Years 2009-10
Human Services Resource Allocation Process Funding
EXECUTIVE SUMMARY
This report transmits to the Finance Committee, the Human Services Resource Allocation Process
(HSRAP) Allocations Committee and the Human Relations Commission's funding
recommendations for Fiscal Years 2009-10, the Human Relations Commission's (HRC) HSRAP
Priority of Needs for Fiscal Year 2009-10, and the proposal summaries submitted for funding
consideration.
The funding recommendations will provide $1,110,452 to thirteen programs each year for the two- -
years. In past years, the HSRAP allocation has included a Consumer Price Index (CPI) increase for
the recommended agencies. Due to the current City's budget short fall, staff is recommending a 5
percent across-the-board reduction to the HSRAP funding program, and the HRC concurs with the
recommendation.
RECOMMENDATION
Staff and the Human Relations Commission (HRC) recommend that the Finance Committee
recommend to Council:
1. The funding allocations for 2009-10 (Attachment A), be included in the Fiscal Year 2009-10
Cubberley & Human Services Division's contract budget.
2. The City Manager or his designee is authorized to execute year one and for a renewal up to
one additional year (FY 2011). The City Manager or his designee be authorized to execute
the Human Services contracts and any other necessary documents concerning the contracts.
3. The Council approve the contracts that are $85,000 or greater as identified in Attachment A.
BACKGROUND
Since 1983, the HSRAP process has identified community service needs to determine City funding
for human services (CMR:147:83). The City's Human Relations Commission (HRC) participates in
identifying human service needs through the information provided by the community at the HRC
CMR: 199:09 Page 1 of 5
monthly meetings and by hosting community forums. The needs assessment activities assist in
establishing bi-annual priorities of human service needs for the Palo Alto community. The
Allocations Committee, comprised of Human Services staff and an HRC Commissioner, reviews and
analyzes the merits of funding requests and provides funding recommendations based on established
funding criteria and the bi-annual priority of needs. The HSRAP Allocations Committee
recommendations are reviewed by the City administration and are then forwarded to Council for
consideration and approval.
The funding review process included the following six components:
1. Cubberley Community Center and Human Services Division staff and the HRC conducted
site visits to local non -profits to educate themselves about the services agencies provide and
to inquire about emerging needs service agencies are noticing during the provision of
services. County and local needs assessment documents were utilized to assess human
service needs in the community as well.
2. The HRC established and adopted a bi-annual `Priority of Needs for the Community' that
provided guidance for HSRAP funding recommendations. (Attachment B).
3. The Request for Proposals (RFP) process has been expanded to a wider distribution base in
order to reach a more diverse and greater pool of providers. The RFP was made available on
the City's website/homepage to increase visibility and accessibility to the invitation.
4. The HSRAP and the Community Development Block Grant (CDBG) processes were
coordinated to maximize resources and streamline the City's human services funding
approach. Coordination involved specifying what funding requests each fund would
entertain, adopting the same request for proposal schedule, and conducting a joint bidder's
workshop on November 6, 2008, for interested non-profit providers.
5. Avenidas, Palo Alto Community Child Care, and Second Harvest Food Bank, which provide
senior services, child care subsidies and food respectively, are "sole source" contract
agencies because they meet the criteria as set forth in CMR: 118:99, "Proposed Human
Services Resource Allocation Process (HSRAP) Implementation Plan". Designation as a
sole source contract agency may be considered when the service meets the City of Palo Alto
target population needs as described in the City's Comprehensive Plan or Consolidated Plan.
Services to seniors, children, youth, conflict/resolution and food were established as priority
needs. The two-year program proposals will be reviewed as they are received and contracts
will be renewed contingent upon meeting performance objectives and standards. In 2011, the
Human Services Division will be sending out a Letter of Interest to agencies in Santa Clara
County to determine if there is an interest to provide services to the City of Palo Alto that are
currently being provided by the sole source agencies.
6. HSRAP funding requests, for a two-year period, were reviewed to determine if they
addressed the community Priority of Needs established by the HRC for Fiscal Year 2009-10.
DISCUSSION
The Council policy, enacted in 1993 (CMR143:93), limits available funds to $1,110,452 for Fiscal
Years 2009-10 for the HSRAP base budget. The current City budget deficit necessitated a 5 percent
reduction to the Sole Source and HSRAP funding. Sole Source agencies are recommended for a
total funding of $825,022. The funding recommendations are as follows:
CMR: 199:09 Page 2 of 5
• Avenidas, which provides a comprehensive system of services to senior citizens, is
recommended to receive $406,287.
• Palo Alto Community Child Care (PACCC), which administers the City subsidy for child care to
low-income families, is recommended to receive $411,608.
• Second Harvest Food Bank, which is the sole provider for food in Santa Clara County and to
non-profit agencies in Palo Alto such as La Comida, Food Pantry, and InnVision's Family Brown
Bag Program, who then distribute the food to extremely low and low income seniors, families
and the homeless population. This program is recommended to receive $7,128.
The remaining available funding for HSRAP requests is $285,430. Ten non-profit agencies are
recommended for HSRAP funding in Fiscal Year 2009-10 as follows:
1. Abilities United (formerly Community Association for Rehabilitation) is recommended to
receive $40,045 to provide a wide range of support services to people with disabilities.
These services include day center support services, child care for the developmentally
delayed child, employment services for the disabled, a creative recreation program and a
therapeutic aquatic program for autistic and developmentally disabled children and their
families.
2. Adolescent Counseling Service is recommended to receive $88,445 to provide
comprehensive counseling services to students and families in the Palo Alto Unified School
District's secondary schools.
3. Community Health Awareness Council's Outlet Program provides crisis counseling and
sensitivity training services for Lesbian, Gay, Bisexual, Transgender, and Questioning Teens.
The program targets Palo Alto teens in Palo Alto Unified School District schools and is
recommended to receive $9,500.
4. Community Technology Alliance (CTA) is recommended to receive $12,065 to provide
internet access to subsidized housing units in Palo Alto and Santa Clara County through its
searchable website, Housing SCC. In addition, CTA will continue to provide voicemail
accounts to homeless persons who are clients of Palo Alto's non-profit agencies who serve
the homeless population in order to help individuals seek work, housing and other means of
support.
5. Downtown Streets Team, Inc. is recommended to receive $35,815 to provide funding to train
homeless participants in job skills and how to competitively search for jobs. Training is also
provided to work with the Palo Alto Police Department, downtown merchants, the Palo Alto
Downtown Business and Professional Association, and other agencies in effectively
addressing homeless issues.
6. La Comida de California is recommended to receive $32,300 to provide hot meals for Palo
Alto's senior citizens. The agency provides hot lunches at the Avenidas Senior Center and
Stevenson House, an affordable senior housing complex in South Palo Alto, five days a
week. La Comida also provides hot lunches every Wednesday as part of the Senior
Friendship Day Program at Cubberley Community Center.
7. May View Community Health Center is recommended to receive $17,100 to provide medical
and health care services to Palo Alto's homeless and very low-income residents.
8. Momentum for Mental Health is recommended to receive $25,650 for the homeless outreach
program in Palo Alto. The outreach program will provide emergency on -call services to City
CMR: 199:09 Page 3 of 5
departments, libraries, community centers and local homeless service providers.
9. Senior Adult Legal Assistance is recommended to receive $8,550 to provide Palo Alto
seniors with legal advice counseling sessions at Avenidas Senior Center and at Stevenson
House.
10. Youth Community Service is recommended to receive $15,960 to provide community service
opportunities for youth in the community and also with local non-profit agencies.
During the March 12, 2009 HRC meeting, Commissioners heard testimony from agencies applying
for HSRAP funding. The need for additional funding for non-profit agencies was unprecedented due
to the extraordinary decline in the overall economy. The agencies are experiencing an overall
decline in donations and increased demand for services due to job layoffs and housing foreclosures.
Agency representatives stated that middle class families and individuals are requesting help in
numbers never seen before and that additional funding is needed to maintain the safety net of
services in the community.
The HRC Commissioners discussed the current situation and the funding allocations. A few
commissioners wanted to fund some agencies that were not recommended by the committee for
funding, such as InnVision's Opportunity Center and the Health Partners Medical Clinic. After some
discussion, the HRC voted unanimously to support the Allocation Committee's funding
recommendations.
TIMELINE
Upon approval by the City Council, the contract period will be July 1, 2009 through June 30, 2010
and renewable for one more year at the same level of funding for the budget period July 1, 2010
through June 30, 2011.
RESOURCE IMPACT
The HSRAP funding recommendations will allocate $1,110,452 in General Funds to support thirteen
programs and three sole source agencies and ten general agencies. The HSRAP funding from the
General Fund is reflected in the Community Services Department's proposed budget for 2009-10.
ENVIRONMENTAL REVIEW
This program is not a project as defined by the California Environmental Quality Act (CEQA); and is
not subject to CEQA review.
ATTACHMENTS
Attachment A: HSRAP 2009-10 City Council Funding Recommendations
Attachment B: Human Relations Commission HSRAP Priority of Needs FY 2009-10
Attachment C: HSRAP Proposal Summaries
CMR: 199:09 Page 4 of 5
PREPARED BY:
DEPARTMENT HEAD:
CITY MANAGER APPROVAL:
p
HY ESP NOZArHOWA
Divi ion Man.:er, Human Services & Cubberley
TTS
Interim Director of Community Services
Cc: Palo Alto Human Relations Commission
All HSRAP Applicants
ie
S KEENE
anager
/
CMR: 199:09 Page 5 of 5
ATT ACHMENT A
2009-2011 Human Services Resource All ocation Process (HSRAP)
Selecti on C ommittee's Recommendati ons to HRC
r,.
y`..H.ry�+2 .
No
MANDATE D SERVI
08-09 Contract
Am ou nt,~"
5% Redu ction
2009-2011 Selectio n
Committee's Funding
Recommendation
2009-11
Ag ency's
Request f or
1
SOLE SOU RCE (SS) $825,021.80
Avenidas
2
3
Senior Services
Child Care Subsidy Program for Low ncome
Palo Alto Community Child Care Families
Second Harvest Food Bank
SOLE SOURCE TOTAL
Food Distribution: Operation Brown Bag
$ 427,670.00
$ 21,383.50
406,286.50
$ 433,271.00
$ 7,503 .00
$ 868,444.00
$ 21,663 .55
$ 375.15
$ 43,422 .20
$
$
411,607.45
7,127.85
825,021 .80
1
2
3
4
H SRAP $285,430.35
Abilities United
Adolescent Counseling Services
Catholic Charities ***
Community Health Awareness Cot
Disability Services
On Campus Counseling Services
Navigator, Program
Outlet Program
$ 42,153 .00
$ 93,100.00
$ 10,000 .00
$ 2,107.65
$ 4,655.00
$ 500.00
$
40,045 .35
88,445.00
5
6
7
8
9
10
11
Community Technology Alliance
Downtown Streets Te am
Family.& Children Services **
The ?Health Trust
InnVision *
**
La Comida de California
MayView Health Center
Shared Technical Infrastructure
Downtown Streets Team
Social 8tAcazieniicStress Reduction
Mea ls;on Wheels
Opportunity';Service Center:
Hot M eals for the Elderly
Residents
$ 12,700 .00
$ 37,700.00
$ 34,000.00
$ 18,000.00
$ 635 .00
$ 1,885 .00
$ 1,700 .00
$ 900 .00
$
9,500.00
12,065.00
35,815 .00
32,300 .00
12
13
14
15
16
17
18
19
Momentum for M ental Health
O pportunity Health .C.enter
PARCA * **
Pathw ays ***`
Senio r Adults Legal Assistance
Stenveson House ***
Vista Center
Yo uth Community Sv (YCS)
HSRAP TOTAL
Home less Outreach Program
integrative Mental Health Servicesfo
Home essand At -Risk Residents .
Disability. Services/Page 'MiII.. Cou rt
Hospice and'HomeHealth Care
Legal Assistance to Elders
Social iWork Services to, Seniors
Disability Support Services
Service and leadership
$ 27,000.00
$ 9,000.00
$ 16,800.00
300,453:00
$ 1,350 .00
$.
$:
$ 450 .00
$ 840 .00
15,022.65
8,550.00
$'
$'
17,100.00
25,650.00
15,960.00
285,430.35
$ 56,000.00
$ 110,000 .00
$ 46,486 .00
$ 15,000 .00
$ 15,000 .00
$ 55,000.00
$ 20,000 .00
7,500.00
$ 57,500.00
$ 36,000 .00
$ 19,740 .00
$ 41, 000.00
$ 37,000.00
$ 20,000 .00
$ 19,671.00
$ 9,300.00
$ 30,000 .00
$ 30,000 .00
$ 16,800 .00
$ 641,997 .00
SS & HSRAP TOTAL
$ 1,168,897.00
$ 58,444.85
$ 1,110,452.15
$ 641,997.00
* **New A gency
New Agencies Funding Re quest Total
$ 268,157 .00
hsrap09-11/rfp/selecti on committ ee
ATTACHMENT B
HSRAP PRIORITIES
2009-2011
• HEALTHCARE
o MENTAL HEALTH
o DISABILITY SERVICES
o PREVENTATIVE SERVICES/WELLNESS
SERVICES
• HOMELESSNESS/HOUSING
• SENIORS
• FOOD
• EMERGENCY SERVICES
o RAPE CRISIS
o DOMESTIC VIOLENCE
o RENTAL ASSISTANCE
• YOUTH
o COUNSELING
o COMMUNITY SERVICES
• DIVERSITY/TOLERANCE
o COMMUNITY BUILDING
ATTACHMENT C
Haman Services Resource Allocation Process (H RAP)
Request for Proposals # 128942
Agency: Abilities United
Address: 525 East Charleston Rd.
Contact: Linda Chin
2009-10 Funding Requested $ 56,000
PROPOSAL SUMMARY
Fiscal Year 2009-10
Name of Program: Disability Services
City: Palo Alto Zip Code: 94306
Phone Number: ( 650) 618-3329
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal SummaryIdentify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: 1. Healthcare- Disability Services & Preventative/Wellness Services -children
through seniors. 2. Seniors 3. Youth - Community Services 4.. Diversity/ Tolerance — Comm. Bldg.
List Goals & Obiectives.
Goal #1: To provide early intervention & therapy to infants in PA who have developmental disabilities
Goal #2:; To build physical health and independence for PA residents by providing affordable rehabilitation
Goal #3: To build strong families by supporting PA parents in caring for a child or adult who, has special needs,
Goal #4: Toprovide adults with training for employment, independent living, and community service
Objective #1: To provide 700 hrs. of Children's Services, birth to age 3, and their parents
Objective #2: To provide over 3,000 hrs: of Aquatic Services to PA residents -.children to seniors
Objective #3: To provide over 3,00 hrs.of Family Services, birth to adulthood
Objective #4 To provide over 6,000 hrs. of Adult Services
Methods:
Method #1: Early lntervention group classes individual therapies, and parent training/support
Method #2: Aquatic Therapy, Adapted Aquatics, wellness classes, and self -directed exercise
Method #3 In home Respite, center -based afterschool socialization, and computer/reading literacy.
. Method #4:. Job & community service placement and coaching, training for independent living skills
Population Served: Describe. the population served bythe proposed program. Include the area of Palo
Alto served, the number. of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information. ; .
Over 300 unduplicated residents of PA who have disabilities, or are elderly, most are of low/middle income
2. Budget Narrative: Describe specifically how the requested funding will be used..
The funding will be used for staff salaries and operatingexpenses to provide direct services to clients.
3 Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. We will garner increased support from donors who reside in PA and the
surrounding area. Your grant is a vote of confidence for our services.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services in Palo
Alto? We provide a lifetime continuum of services to people of all ages who have developmental
disabilities, especially to non-English speaking families. We help 16 local nonprofits to fulfill their missions by
providing them with volunteer support by our clients. There are no other affordable warm water pools in the area.
b. What do you consider as immerging service issues? Increasing numbers of referrals for children
with autism, and the increasing numbers of seniors in the PA community.
c. If you are currently providing services to Palo Alto, how many people are you serving?
Over 400 residents of Palo Alto, of all ages
24
Human Services Resource Allocation Process (HSRAP)
Request for Proposals #128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Adolescent Counseling Services
Address: 4000 Middlefield Road, Suite FH
Contact: Philippe Rey, Psy.D., Executive Director
2009-10 Funding Requested: $110,000
Name of Program: On -Campus Counseling Program
City: Palo Alto Zip Code: 94303
Phone Number: (650) 424-0852 ext. 101
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and objectives,
how it benefits Palo Alto residents, and how the program effectively utilizes existing resources through
collaborative efforts.
Identify the priority area:
The Adolescent Counseling Services (ACS) On -Campus Counseling (OCC) Program addresses the need for mental
health and counseling services as outlined by the Healthcare and Youth fields under the HSRAP Priority of Needs. These
programs also address several specific areas, including: Access to mental health services for low income population,
crisis counseling for youth, and crisis counseling services for gay and lesbian teens.
List Goals & Obiectives:
Goal #1: To address issues that impede the personal growth and academic success of Palo Alto youth and to
provide professional training to the next generation of mental health clinicians in our community.
Objective #1: 50% of the students seen five or more times will either maintain or improve their grades.
Objective #2: 70% of the students seen five or more times will improve their level of functioning.
Objective #3: 80% of the students seen five or more times will report that the counseling they received was "helpful" or
"very helpful".
Objective #4: 70% of students identified as mildly depressed and seen 5 or more times will show a decrease in
depressive symptoms.
Methods:
Method #1: A licensed MFT or LCSW serves as Site Director at each of the 5 secondary schools. Combined, they
provide licensed supervision to 14-18 graduate school -level counseling interns. Both directors and interns
provide free on -site individual, family and group counseling to students and their families.
Method #2: ACS will collaborate with the Palo Alto Unified School District (PAUSD) to provide free counseling services
and prevention education, working with school administration and staff to ensure coordination of care for
students, appropriate referrals to community resources, and critical education to parents and students in
Palo Alto.
Method #3: ACS provides extensive professional training to 14-18 counseling interns, utilizing outside professionals in
the field of mental health and psychotherapy to offer cutting -edge education in at least 40 hours of training
annually.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo Alto
served, the number of unduplicated Palo Alto residents served, whether it serves low-income residents and any
other relevant information.
ACS helps Palo Alto youth be successful through approximately 3,000 individual, group and parent and/or family
sessions. At least 550 unduplicated Palo Alto residents will benefit from our counseling and outreach services in the
coming year. The OCC Program serves students who attend the five secondary schools in Palo Alto, with 83% residing in
Palo Alto and 10% in East Palo Alto. Twenty-six percent (26%) of those served come from low-income families. Our
clients also reflect the diversity in our community: 53% Caucasian, 18% Latino, 17% Asian/Pacific Islander, 10% African -
American, and 2% Mixed or other.
3. Budget Narrative: Describe specifically how the requested funding will be used.
ACS is requesting funding to support its OCC Program in all five of the secondary schools of Palo Alto, including Gunn
and Palo Alto High Schools and Terman, JLS and Jordan Middle Schools. Five (5) licensed Program Directors will
provide on -site supervision to 14-18 counseling interns and provide services to at least 650 students in Palo Alto.
Funding covers the cost of individual, family and group counseling, crisis intervention, prevention education, planning and
coordination with guidance and other school staff, and on -going professional training and supervision of clinical interns.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
The projected budget for the OCC Program in Palo Alto for fiscal year 2009-2010 is $587,992 including the $90,000 of in -
kind services we receive from the 14-18 interns in the PAUSD. With $110,000 of support from the City of Palo Alto, ACS
can attract funding from community organizations, foundations and corporations. The partnership with the City
cornrnunicates to potential funders that ACS, the OCC Program, and our pilot Adolescent Counseling Program are viable
and critical services in our schools, attracting funders such as the Palo Alto Weekly Holiday Fund, Wells Fargo Bank, Palo
Alto Community Fund, School PTAs and Site Councils. In addition to seeking this institutional support, ACS continues to
broaden our individual contributors through successful annual giving campaigns and special events. Funding from the
City of Palo Alto in the amount of $110,000 is instrumental in providing critical intervention and counseling services to the
youth of Palo Alto.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services in Palo Alto?
The OCC Program is the only professional counseling program on -campus at all of the secondary schools in the
PAUSD providing free counseling services to students and their families. The program has worked with staff and
administration at these five Palo Alto schools, providing accessible, quality counseling for over 28 years.
b. What do you consider as immerging service issues?
Each year, ACS Management carefully examines OCC Program goals and services to ensure that the program is
remaining current with issues affecting teenagers and their families. In this vein, ACS piloted a new evaluative tool last
year, measuring how OCC services impact clients with depression. During the 2007-2008 school year, the OCC staff
at Paly, Gunn, Menlo -Atherton, and Redwood High Schools screen OCC clients for depression. The goal of the study
was to identify those who are depressed and to see if counseling is helpful. This process involved a pre and post
screening for students that are seen by OCC therapists for a variety of reasons, including those that do no initially
present with depressive symptoms. On average, nearly half (47%) of clients accessing OCC services were shown to
be clinically depressed, as measured by the Child Depressive Inventory (CDI) screening tool. The good news,
however, is that results from the post -screening show that counseling does help those with depression. 79% of those
students completing the post screening in the Spring showed decreased signs of depression. The OCC Program
provides students with an outlet - someone to talk to — which enables them to work out their depression with therapy.
"By identifying those who are depressed and evaluating the effectiveness of counseling, it will help the OCC staff to
focus on the prevention of depression," said Margaret Murchan, OCC Program Director. ACS is using the depression
screening tool at all the schools served by OCC in FY 08-09.
Additionally, ACS has also expanded its mental health services to the community at large through its Adolescent
Counseling Program. This expansion provides much needed individual and family therapy to those families who are
not attending the schools directly served through the OCC Program, but require: mental health therapy and services.
c. If you are currently providing services to Palo Alto, how many people are you serving?
In fiscal year 2007-2008, ACS provided services to 541 teens and their families through the OCC Program in Palo
Alto. While this number is lower than previous years, the OCC Program is seeing more clients continue with
counseling for longer periods of time, resulting in a much higher total number of sessions each during the year.
However, as of November 2008, all of our Palo Alto OCC Program sites are almost at full capacity. ACS also
provides services to Palo Alto through the Adolescent Substance Abuse Treatment (ASAT) Program and the
Adolescent Counseling Program.
Hurnan Services Resource Allocation Process (HSRAP)
Request for Proposals #128942
Proposal Summary
Fiscal Year 2009-10
Agency: Catholic Charities of Santa Clara County Program Name: Navigator
Address:2625 Zenker Road, Suite 200 City: San Jose Zip Code:
95134
Contact: Katherine Mason Phone Number: 408-295-4647
2009-10 Funding Requested $46,486
1. Proposal Summary
Identify the priority area: Homeless, Housing
List Goals & Objectives
Goal 1 -Retention of permanent housing
Goal 2 - Increased skills or income
Goal 3 - Greater self determination according to his/her personal goals and service plan
Objective *1
By 6/30/10 40% of identified Palo Alto/North County disabled Navigator
clients will acquire or maintain public benefit income and resources -GA,
SSI, SSI or other benefit income -.as reported to the case manager and
verified by official documentation when available.
Objective 2 By 6/30/10 25% of Palo Alto/North County Navigator clients will have
acquired part-time or full-time employment as documented by at least
one payroll report or receipt for services rendered and verified by the
case manager.
Objective 3 By 6/30/10 25% of Palo Alto/North County Navigator clients will have
maintained their current transitional or permanent housing as verified by
the case manager with a copy of the rental receipt or lease for
permanent housing.
Objective 4 By 6/30/10 20% of Palo Alto/North County Navigator clients will report
they have improved their skills in maintaining permanent housing through
meal preparation, reported landlord inspection of the premises, and
reported money management activities.
Objective 5
BY 6/30/10 25% of Palo Alto/North County Navigator clients will have
demonstrated the ability to work with their neighbors and landlord as
measured by a minimum of one resolved complaint reported by the case
manager.
Objective 6 By 6/30/10 15% of Palo Alto/North County Navigator clients will have
entered mental health or alcohol and drug treatment programs to
improve their health as reported to the case manager.
Objective 7
By 6/30/10 75% of Palo Alto Navigator clients will report their satisfaction
with their improved quality of life according to results from a client
satisfaction/quality of life survey instrument.
Methods
Method 1 Location of the case manager at the Cubberly Community Center.
Method 2 Provision of a .5 FTE case manager (20 hours per week) to provide
direct services to the target population as follows: outreach, eligibility
determination, assessment, service planning, referral and linkage to
various community services, provision of appropriate staff intervention,
advocacy on behalf of the individual client in criminal justice and other
court situations, assistance with, identifying and obtaining access to
permanent housing, collaboration with case managers associated with
HUD housing arrangements, advocacy to assist tenants to retain their
housing, advocacy for health, mental health and alcohol and drug
treatment admissions, transition to other programs or discharge from the
Navigator Program as necessary and collection of information and data
as required. Two percent of the Program Manager's time (.02 FTE —
slightly less than one hour per week) will be required for the supervision
of the project, oversight of the case manager's work and collaboration
with community agencies and system development. One percent (.01
FTE) of the Division Director's time will be devoted to the oversight of the
project and community collaborative relations. The Program Assistant
will devote 10% of her time (.10FTE) to data entry and data tracking for
the project.
Method 3 Provision of active community partnerships including participation in the
Palo Alto Off the Streets and Downtown Streets Teams, collaboratio.n
with other community agency staff members, e.g. Momentum for Mental
Health, Opportunity Health Partners, etc.
Method 4 Program coordination conducted by the case manager within the
community service network and broader, system coordination by the
Program Manager for the Navigator Project, high level system
coordination by the Division Director and participation in the Santa Clara
County Collaborative for Housing and Homelessness
2. Population Served:
The Navigator Program serves chronically homeless individuals and couples -without
children. The individuals must be homeless either for one year or four times in three
years. They have minimal or no income and must have a disability, which may include
physical or mental health, alcohol or substance use and/or co-occurring psychiatric and
substance use disorders. Navigator clients eligible for HUD housing subsidies must
meet the same criteria plus be a Navigator Program enrollee as of August 1, 2008. Any
homeless person identifying him/herself as a resident of Palo Alto, as concurred by food
stamp eligibility or other verification that the individual has been a resident of Palo Alto,
is eligible or consideration as an enrollee. Based on our current enrollment of the
Program, an estimated 15 of Palo Alto residents will be served during FY 09-10 and a
potential comparable number for the second year of the grant.
3. Budget Narrative:
For the full fiscal year, the proposal budget consists of the salary and benefits for .5 FTE
case manager, .02 FTE for the supervising Program Manager, .01 FTE for the Division ,
2
Director, .10 FTE for the Program Assistant, mileage for services in Palo Alto and
required meetings in San Jose and the peninsula, cell phone services, IT support, office
supplies, insurance, audit, postage, percentage of the rent for the Program Manager,
Division Director and Program Assistant and 15% for administrative services for the full
year. The other funding source for the first quarter of FY 09-10 is from the last quarter of
the 5 year SAMHSA grant for the Navigator Project. Given the estimated leveraged
dollars for a full FTE from the federal grant for the first quarter of the fiscal year, the
budgeted .5 FTE for the first quarter may be spread to the remaining three quarters of the
year to increase the hours of the case manager in excess of .5 FTE. The in -kind funds for
the current year and the first quarter of FY 09-10 are Catholic Charities' contributions to
the federal grant to cover the difference between the federal indirect charges of 17.5% on
salaries only compared to the agency operational expenses of 5% for administrative
services. Although the federal grant has other in -kind services, e.g. office space at
shelters for interviews, those dollars are not included so that the costs for the proposal
are clear to the reader.
This budget assumes that the intermittent use of the cubicle at the Cubberly Center will
continue, and therefore no office rent for the case manager in Palo Alto is included in the
budget proposal.
4. Funding Diversification:
Although Palo Alto has had access to. a full-time case manager for the local population
from the 5 year SAMHSA grant, that resource will end in September 30, 2009. The
availability of the full FTE for one quarter of the year is one of the diversified and
leveraged resources for FY 09-10. The end of the federal grant in September means that
the service for three quarters of FY 09-10 will be reduced to .5 FTE. Given the current
state of the economy, particularly county and city resources, some diversification of funds
remains unknown at the time of the application.
Catholic Charities has HUD scattered site housing founds for Navigator clients enrolled as
of August 1, 2008. At least 6 of those subsidies are allocated currently for Palo Alto
Navigator. clients. The agency is seeking additional specific funding for supportive housing
services sinc HUD grants require matching funds. The Palo Alto Navigator Case Manager
will provide service leverage required by HUD for the permanent housing. The allocation
of the HUD rental subsidies to Palo Alto clients at an average of $1,000 per month for
scattered site leases.
Catholic Charities continuously searches for other grants and private funding to support
service development and maintenance. When additional funds are available to diversify
support for the .5 FTE, Catholic Charities will provide that information to the City of Palo
Alto, particularly for the second year of the grant. Should the organization be able to
obtain additional funding to return the position to a full FTE, Catholic Charities will notify
the City. Other leverage includes priority access to available mental health and alcohol
and drug treatment services provided Catholic Charities and assistance for access to
other providers in the county.
5. Supplemental Questions
a. The Navigator Case Management Services are unique in that they focus fully on
the needs of the chronically homeless persons and their potential to enter mental
health or alcohol and drug treatment services with the opportunity for transitional
and permanent housing. The eligibility requirements are minimal — no or very low
income, a disability and homeless for one full year or four times in three years.
The case management services are not tied to a single service, e.g. mental
health funds. The case managers who have been located in Palo Alto during the
past four years have demonstrated their effectiveness in assisting the chronically
homeless to acquire a better quality of life.
3
b. Emerging and continuing service issues in the current environment include basic
survival, limited physical and mental/substance use treatment services,
continued need for affordable housing for the low income populations and a
revision in police and court services to divert homeless individuals from
incarceration into appropriate treatment services. Palo Alto started a diversion
process and it should be continued.
c. The following chronically homeless Palo Alto residents were served during the
first 4 years of the program: 2005-20, 2006-10, 2007-17 and 2008-21.
Human Services Resource Allocation Process (HSRAP)
Request for Proposals #128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Community Health Awareness Council
Address: 711 Church St.
Contact: Eileen Ross, Outlet Director
2007-08 Funding Requested: $15,000.00
Name of Program: Outlet Program
City: Mountain View Zip: 94041
Phone Number: (650) 965-2020 ext. 22
1. Proposal Summary:
Priority Area:
1. YOUTH - Counseling, Crisis Counseling, and Community Building Services for Lesbian, Gay,
Bisexual, Transgender, and Questioning (LGBTQ) Teens.
2. DIVERSITY/TOLERANCE - Sensitivity Trainings on LGBTQ youth issues to build a more tolerant
and accepting community.
Goals & Obiectives:
Goal #1: Increase Palo Alto LGBTQ teens' feelings of self worth and pride.
Goal #2: Reduce Palo Alto LGBTQ teens' high risk -taking behaviors such as illicit
drug and alcohol use.
Goal #3: Increasing awareness and support for LGBTQ youth needs in their
schools in collaboration with Palo Alto Unified School District LGBTQ
Issues Committee.
Objective #1: Provide monthly outreach to at least 60 Palo Alto LGBTQ teens.
Objective #2: Deliver direct support services including the weekly support group,
counseling, and GSA club support to at least 45 Palo Alto LGBTQ teens.
Objective #3: Provide LGBTQ sensitivity trainings for 550 staff and students at 12 PAUSD
elementary, middle, and high schools.
Methods:
Method #1: Monthly Outreach, including web -based outreach, and Education
Method #2: Weekly Support Group and online support
Method #3: Counseling
Method #4: GSA club support facilitation
Method #5: Sensitivity Trainings
2. Population Served: The Outlet Program serves lesbian, gay, bisexual, transgender, and questioning youth ages
13-18. The program targets 45 Palo Alto teens living in all areas of Palo Alto. Teens represent all gender,
ethnic, religious, and socio-economic backgrounds. In addition, we are targeting 12 PAUSD schools with
LGBTQ sensitivity trainings to create safe and successful learning environments for LGBTQ youth.
3. Budget Narrative: We are requesting $15,000 to provide monthly outreach, weekly support group, counseling,
and mentoring for LGBTQ youth and sensitivity training for 12 PAUSD schools. Of the $15,000, Outlet intends
to use $11,405 for Salaries, Benefits and Payroll taxes for 2 Outlet staff members who provide the direct support
services to Palo Alto youth and training workshops for adults. The additional $3595 will cover costs of program
operation, travel, printing and phone/utilities—all costs associated with communicating with and serving Palo
Alto residents.
4. Funding Diversification: The Outlet Program receives a diverse mix of funding with foundation and corporate
grants. representing 15% of revenue, government contracts 29%, individuals and special events 42%, in -kind
support 12%, and program fees 2%. Outlet successfully leverages City of Palo Alto funds as we continue to
seek a variety of funding sources with a focus on developing our individual giving and foundation grant support.
5. Supplemental Questions
a. Unique Services — The Outlet Program is the ONLY program for lesbian, gay, bisexual, transgender, and
questioning youth on the entire Peninsula. Our weekly support group on Monday nights is the only youth group
specifically serving LGBTQ youth in our communities and our De A•rnbiente program for young Latino Spanish-
speaking gay and bisexual men is the only program of its kind on the Peninsula. Finding a community and
network of support is extremely important for the healthy development of all youth, and Outlet provides the only
opportunity for LGBTQ youth to connect with others both as friends and as role models. Further, Outlet offers
critical support to service providers working with youth —from sensitivity trainings, case -study consultations,
and workshops, and to legal information and curriculum development —we are unique in our field.
b. Emerging Issues — High school students, especially PAUSD high school students, have an intense amount of
pressure on them. They are involved in many activities outside of school hours and have an immense amount of
academic responsibilities. This generation needs to spend more and more time online doing research and
projects, which also means they spend more time online socially. Overall, students have less time to attend
groups outside of school. hours. In order to reach our youth, Outlet is now working to bring services TO them.
We have started providing support groups and facilitation at the schools through. the GSA clubs. We are also
piloting online outreach and support this year with a corps group of volunteers. In an online survey created by
Outlet staff targeting local youth, 62% of the respondents said they use the internet "all the time and most of the
time" to find information about sexual orientation and gender identity. The majority of youth in Palo Alto spend
time on the social networking site "Facebook" as well as other sites like this to interact with friends. Outlet has
set up an account on Facebook and will be providing discussion groups online and opportunity for chat with
youth who have questions. Being acutely aware of the nature of confidentiality issues online, we are consulting
with a Palo Alto resident and industry leader in the privacy protection and community development area to make
sure we do everything to protect the privacy and confidentiality of the youth we work with. Due to the
voluminous amount of information on the internet that is not appropriate for youth, Outlet hopes to provide
online space for youth to get reliable, honest and developmentally appropriate information regarding LGBTQ
issues.
The second emerging issue we are facing is the aftermath of the passing of Proposition 8 which eliminated the
right for same sex couples to be legally married in California. Not only has the adult LGBTQ population been
affected by this, but the youth have as well. In the past few weeks students have called on Outlet to help them
understand the implications of Proposition 8 and to provide support and channels to protest. Regardless of the
final outcome for legal marriage, the very real impact of the passage of this proposition has only ignited a feeling
of oppression, frustration and confusion for many youth. In an area and a state that is viewed as very progressive,
this blow has opened old wounds for some, and new ones for our youth. As the only comprehensive LGBTQ
youth program on the Peninsula, Outlet is prepared to provide the support and information Palo Alto youth need
to move through this loss in a healthy way.
c. Numbers Served in Palo Alto — Through all of our program areas, including support services, recreational
activities, leadership development, volunteer opportunities, outreach, and educational workshops, Outlet served
about 1800 Palo Alto residents and service providers in FY2007-2008. This number doubled in the past 2 years
of work with Palo Alto residents therefore we are asking for an increase in funding to supplement the increase in
services.
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Community Technology Alliance Name of Program: Tools for Ending Homelessness
in Santa Clara County -- TechSCC
Address: 115 East Gisli Rd. #222 City: San Jose Zip Code: 95112
Contact: Betsy Arroyo Phone Number: (408 )437 8800
2009-10 Funding Requested $ 15,000
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: Homelessness and housing: homeless and precariously housed clients served by
our programs include youth, seniors, domestic violence victims, those with mental and physical disabilities. All
priority services are offered by project partners, including food and rental assistance.
List Goals & Objectives:
Unhoused and at -risk Palo Alto residents:
Goal #1: Are connected to opportunities for jobs, income, housing and health care through Community Voice
Mail (CVM) assigned by a partnering agency.
Goal #2: Gain information about appropriate subsidized housing through HousingSCC.org
Goal #3: Receive more holistic care and improved access to broad array of available services offered by our
Continuum of Care through HMIS SCC, HelpSCC.org and the Collaborative list serves.
Objective #1: Opportunities for self-sufficiency increase for 30 homeless and at -risk Palo Alto residents
assigned CVM numbers and broadcast messaging.
Objective #2: 200 anonymous low-income residents learn about appropriate subsidized housing, including 1,428
units in Palo Alto.
Objective #3: 75 unhoused Palo Alto residents benefit from holistic, collaborative service delivery from public
and non-profit partners using HMIS SCC. Policy makers and funders gain insight on their needs and
demographics and which services — and combination of services — best end, shorten and prevent homelessness.
Methods:
Method #1: Provide and maintain the phone lines, technology, support, training and materials required by
partnering agencies and their clients.
Method #2: Provide and maintain the HousingSCC and HelpSCC websites. Outreach to Palo Alto based
agencies.
Method #3: Provide, maintain and enhance the web -based HMIS SCC database. Train and support Palo Alto
based partnering agencies. Report to policy makers on demographic of and services provided to low income
residents. Provide and maintain HelpSCC and the 250+ Collaborative list serves.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information. 1.13% of the homeless (and presumed low income by HUD
standards) clients in the HMIS database claim a last permanent zip code (94301, 94306 and 94304) in Palo Alto.
3. Budget Narrative: Describe specifically how the requested funding will be used. Funds will be used for
direct program expenses -- staff salary and benefits *($9,000) and Community Voice Mail phone lines ($1,000)
and office supplies ($500) and training supplies for partners and clients ($3,500).
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. This request represents three percent of funds required to provide
services to Santa Clara County residents, comparable to Palo Alto's share of the County's population. Other
anticipated renewals include HUD ($289,254) and City of San Jose ($155,518), County of Santa Clara ($81,634),
Cities of Gilroy ($7,500), Mountain View ($7,461) and Cupertino ($2,000).
1
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
Agency: Downtown Streets, Inc.
Address: 542 High Street
Contact: Eileen Richardson
2005-06 Funding Requested $55,000
PROPOSAL SUMIit1ARy
Fiscal year 2009-10
Name of Program: Downtown Streets Team
City: Palo Alto Zip Code: 94301
Phone Number: (650) 452-1795
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area off need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing resources
through collaborative efforts.
Identify the priority area: The Downtown Streets Team's priority is to give food and shelter to our local homeless
in exchange for them keeping our streets clean and vibrant. We find, permanent housing and jobs for team
members so they may become productive members of society. Today, only three of 24 team members do not have
housing, over 40 have found permanent jobs through the program, and over 35 are no longer living on our streets.
List Goals & Obiectives:
Goal #1: A leading program goal is to show our homeless population the way to achieving lives of independence;
thus reducing the use of our City's expensive and valuable resources —emergency room, criminal justice system,
and other services.
Goal #2: To end panhandling in Palo Alto or at least curb it noticeably,
Goal #3: To keep our City vibrant and clean so as to promote it as a destination for shopping, dining, and events.
Objective #1: To train participants in job skills and intensive job search skills through volunteers and partnerships.
Objective #2: To be a leader in the community for innovative ideas and collegial efforts to make lasting change for
our impoverished citizens.
Objective #3: etc. To work with merchants, the BID (Palo Alto Downtown Business and Professional Association),
Catholic Charities, InnVision, City of Palo Alto, City of Palo Alto Police Department, EHC, Palo Alto Hotel, Alliance
for Community Care, etc. to once and for all have a unified solution to our community's unique homeless issue.
Methods: The programs methods are to provide structure, training, guidance, confidence, inspiration and hope to
individuals to achieve their goal of re-entering society and our community as a productive, independent member
again.
Method #1: Weekly Success Team meetings are held where participants are guided along a "Ladder of Success"
to a job and housing.
Method #2: Strict rules for Team members that are like working in the real world. Each participant is evaluated
weekly for his or her performance, attendance, punctuality, and attitude.
Method #3: Intensive job search skills training each week, attention to each individual to address their personal
issues. Large network of partner non -profits to garner services we do not provide directly,
Population Served: Describe the population served by the proposed program. Include the area of Palo Alto
served, the number of unduplicated Palo Alto residents served, whether it serves tow -income residents
and any other relevant information. The population served is the homeless, the disabled, those with mental
health issues, low income, and the under employed. The program has served more than 140 unduplicated
individuals and has found employment for over 40 and housing for over 35.
Budget Narrative: Describe specifically how the requested funding will be used. This funding will be used to
purchase food and shelter vouchers for the participants and for some program overhead. Program overhead is a
small percentage of the budget because there is just one staff member, the Executive Director, who spends most of
her time working with the participants, and insurance, rent, and some offices expenses.
24
4. Funding Diversification: Summarize how your agency plans to leverage the funding frown the City and
diversify funding for this program. The Downtown Streets Team works with many local agencies to attain
services for its participants that we do not supply directly. For example, instead of paying for housing ourselves, we
nurture strong relationships with EHC Lifebuilders for shelter and have housed seven of our team members just this
year through one of their grants. We work with Catholic Charities for case management and Momentum for Mental
Health for services for the mentally ill. We also work with Opportunity Health Partners to attain medical services
and aid in filing SSI applications for our team members. We have volunteered as a team to help run Family
Harvest with InnVisioin, a meal program for needy families. and our Executive Director is a member of InnVision's
Peninsula Advisory Council or IPAC. We have diversified funding by not only reaching out in our grant writing but
by securing contracts for janitorial services with the City of Palo Alto, EHC Lifebuilders, InnVision and even the P
alo Alto Adult Soccer League (PAASL).
5. Supplemental Questions
a. What services do you provide that Is unique and no other agency provides these services In Palo
Alto? The Downtown Streets Team is not only unique to Palo Alto but is believed to be the first of its
kind on the West Coast. We have had inquires from all over the country about our model and successes.
Gilroy, CA, and Daytona Beach, FL, are rolling out programs based on our model with the latter having
paid a franchise fee. On December 1, 200.8, the DST advanced to the next round of the 2009
Innovations in American Govemment Awards competition through the Ash Institute at Harvard's
Kennedy School of Government, a prestigious national award signifying achievement and innovation in
government.
Our program does more than feed and house our participants, we also:
keep our City clean and vibrant, hence improving business and helping Palo Alto become a destination
for events, shopping and business;
provide a road to self-sufficiency and long-lasting lives of independence, i.e. hope, happiness and a path
toanew life;
curb panhandling;
and provide participants with the majority of their needs: Dentures, automobiles, bicycles, bus passes,
prescription costs, clothes, apartments, and furniture.
b. What do you consider as immerging service issues? Palo Alto does a good job of feeding our needy
and we have made great strides toward more affordable housing. However, from the vantage point of a
small, independent nonprofit that works with many of the local agencies, we believe there should be
more conversation and leverage of each others strengths and limited resources. If we spend time
working together strategically, we will be ready for any service issues on the horizon.
e. If you are currently providing services to Palo Alto, how many people are you serving? We serve
well over 140 homeless, disabled, mentally ill, and low-income individuals and families each year.
25
Agency: Family & Children Services (F&CS)
Address: 375 Cambridge Avenue
Contact: Maryanne McGlothlin
Senior Director of Development
2009-10 Funding Requested: $20,000
Human Services Resource Allocation Process (HSRA1')
Request for Proposals # 128942
PROPOSAL SUMMARY •
Fiscal Year 2009-10
Name of Program:
Social and Academic Stress
Reduction (SASR)
City: Palo Alto Zip Code: 94306
Phone Number: 650-326-6576 x 5423
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary
Priority Area: Youth (Counseling, Community Services) and Healthcare (Mental Health, Preventative)
List Goals & Objectives:
Goal #1: To help participating students improve communication skills, improve responses to stress, increase
positive feelings, and improve their ability to solve problems
Objective #1: 60 Palo Alto students will participate in the proposed 14 -week curriculum each year.
Objective #2: 120 family members of Palo Alto students will attend the Family Sessions each year.
Objective #3: 75% of youth will indicate improved social skills.
Objective #4: 75% of youth will indicate improved anger management skills.
Objective #5: 75% of youth will indicate improved resilience.
Methods
Method #1: Provide 4 cycles of our 14 -week curriculum -based on -campus approach to supporting positive youth
development, positive family functioning, and abuse prevention.
Method #2: Provide 2 Family Sessions per cycle to connect families with youth learning.
2. Population Served
F&CS's proposed SASR project will serve Palo Alto middle school students and their families with on -campus
services. Ninety (180) unduplicated Palo Alto residents will be served, including clients who may be low-income.
3. Budget Narrative: Funding will be used exclusively to support Palo Alto project implementation and staffmg.
4. Funding Diversification: F&CS will leverage funding from the City to seek additional foundation and corporate
support. Our overall SASR project also includes services for East Palo Alto Charter School and program
evaluation, improvement, and expansion: this additional funding has been secured from the Atkinson Foundation
and local individual donors.
5. Supplemental Questions
a. What services do you provide that are unique and that no other agency provide in Palo Alto?
Based on 60 years of local service experience, F&CS is uniquely qualified to address the mental health and
violence/abuse prevention needs of young clients in Palo Alto, one of our two agency `hometowns.'
b. What do you consider as emerging service issues?
As the local economic situation declines, F&CS clinicians have observed increasing levels of family stress. This
frequently translates into family abuse or violence, anger management issues, weakened family functioning, and
youth development challenges. Meanwhile, youth continue to experieriee academic and social (peer) stress.
c. If you are currently providing services to Palo Alto, how many people are you serving?
F&CS is currently providing services to approximately 95 Palo Alto residents per .year through our. counseling
and family violence prevention programs. This is in addition to the proposed 180 SASR project clients.
Family & Children Services, HSRAP RFP #128942 page
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: The Health Trust Flame of Program: Meals On Wheels
Address: 2105 S. Bascom Ave., Ste 220 City: Campbell, CA Zip Code: 94306
Contact: Renee Kellythorne, Program Director, Meals On Wheels Phone Number: (408) 961-9507
2009-10 Funding Requested $7,500
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: Senior nutrition and food (home -delivered meal services)
List Goals & Objectives:
Goal #1: To provide nutritious daily meals, social interaction and in -home related services for frail and
disabled homebound elderly in Palo Alto.
Goal #2: To help clients remain independent in their homes.
Goal #3: To have positive effects on daily well-being; help increase fruits and vegetable intake; and
offer useful referral information.
Objective #1: To provide 1,875 hot, nutritionally balanced daily meals and chilled weekend meals to
homebound seniors in Palo Alto.
Objective #2: To provide each client with a 5-10 minute visit that includes a wellness check to assure
their well=being and provide social interaction.
Objective #3: To offer clients a minimum of two case management contacts per year.
Objective #4: To document that 90% of clients receiving Meals On Wheels services will report that the
services provided: helped them regain or maintain independence in their homes; had positive effects on
their daily well-being; helped to increase fruits and vegetables intake; and offered referral information
that proved to be helpful.
Methods:
Method #1: Trained staff and volunteer drivers deliver hot meals daily.
Method #2: Each client is provided with a 5-10 minute visit with wellness check by our trained staff and
volunteers to assure their well-being and to provide regular social interaction.
Method #3: Case management assessments and services ensure clients obtain cost effective community
services.
24
2. Population Served:
A total of six unduplicated homebound, disabled seniors residing throughout Palo Aito will be servsd.
Clients are 60+ years old, with the average age of 83, extremely low income, and at high -nutritional risk.
At this time, clients live in south Palo Alto (94306 and 94303 zip codes).
3. Budget Narrative: Describe specifically how the requested funding will be used.
Funds will be used to cover the cost of meals at $4 per meal for identified low-income clients.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
The Health Trust utilizes a diversified fund development strategy. We continually seek out new
partnerships for funding with individuals, corporations, foundations, and the government in order to
continue to meet the needs of the community.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services In Palo
Alto?
We are the only hot meal service that provides a weekday daily visit, wellness check and four therapeutic
diet.plans to all disabled adults over 18 years of age in Palo Alto and Santa Clara County.
b. What do you consider as emerging service issues?
As the senior population grows and financial stability fluctuates, the need for food, nutrition and other
supportive services will continue to increase.
•
c. If you are currently providing services to Palo Alto, how many people are you serving?
Meals On Wheels currently serves seven low-income and 14 middle to high income Palo Alto residents.
25
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
Agency: InnVision The Way Home
Address: 33 Fncina Way
Contact: Denise Scovel
2005-06 Funding Requested $57,500
PROPOSAL SUMMARY
Fiscal Year 2009-10
Name of Program: Opportunity Services Center
City: Palo Alto Zip Code: 94301
Phone Number: (650) 853-8672
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area:
The Opportunity Services Center (OSC) operates daily between 8:30am-4:30pm. One of the primary services we
provide is feeding the homeless in the'Palo Alto area. Each day, the center feeds between 100-120 individuals with
breakfast and lunch. Dinner is also provided through local community churches in the Palo Alto area.
We currently have three programs operated directly at the Opportunity Services Center: Daily breakfast and lunch
program at the OSC which serves about 100-120 daily, a daily grocery program through the Food Closet that serves
about 60 individuals and Family Harvest, which distributes about 40 individuals and families a month . Dinner is
also provided for those in need through the Breaking Bread program.
These programs are critical to meet the basis hunger and nutrional needs of the local homeless and low-income
population. We collaborate with many local service organizations which aids in the operation of our programs.
Our supply of meals of food is generated through our membership with The Second Harvest Food Bank.
Additionally, we receive tremendous support from many local high-tech companies, restaurants and grocery stores
who supply us with a variety of food ranging from pre -made lunch meals, canned goods and fresh produce.
The Opportunity Services Center directly assists homeless Palo Alto residents in need of critically important food,
clothing, shelter, referrals and counseling. This daytime center is open each weekday during the morning and
afternoon and serves homeless men, women and children. The Urban Ministry of Palo Alto operated a drop -in
center for approximately 20 years as a non-sectarian, non-profit serving homeless and very low-income Palo Alto
residents. Recently, Urban Ministry merged into InnVision, a like-minded social service agency based in San Jose,
which has increased our organization's stability as well as improved administrative efficiency and additional client
services.
List Goals & Objectives:
Goal 1: To provide daily meals and distribute grocery bags to homeless and/or low-income individuals and families
in the Palo Alto and surrounding area.
Objectivel: Operate the food program at the "Opportunity Services Center" and "Urban Ministry Breaking Bread
Hot Meals" to provide daily breakfast, lunch and dinner five days a week between 8:30am-2:00pm to meet daily
basic food needs.
Outcomel : By June 30, 2010, 95% of 1,000 homeless individuals will have daily hunger issues met.
Numbers served: 1,000 individuals
Goal 2: To ensure that all individuals and families not go hungry by providing them with meals and groceries.
24
Objective 2: Distribute daily grocery bags filled with canned goods, fresh produce, dairy products and bread to
low-income residents of Palo Alto through the Food Closet located on 425 Hamilton in Palo Alto, and Family
Harvest food programs at the OSC.
Outcome 2: By June 30, 2010, 75% of 50 homeless individuals and families will have basic groceries provided to
them which will enable them to cook and feed themselves or their family.
Number served: 50 individuals and/or families
Goal 3: Encourage self-sufficiency by helping clients sign up for Food Stamps.
Objective 3: Work with homeless or very low-income individuals and families to sign up for USDA Food Stamps
program.
Outcome 3: By June 30, 2010, 50% 10 individuals or families of will have applied for the USDA Food Program.
Number served: 10 individuals and/or families
Methods:
Method #1:
Operate Opportunity Services Center daily Food Program on a daily basis from 1:30am-4:30pm
Method #2:
Coordinate and distribute groceries from local grocery stores, restaurants and high-tech companies; distribute to
homeless and low-income individuals and families on a daily basis.
Method #3: etc.
Case Managers will work with and strongly encourage individuals and families to apply for the USDA Food Stamps
program by having the resources and information available for the application process.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served,. the number of. unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information.
Ninety percent of Opportunity Center clients are homeless people who sleep outside, in cars, or in places not
normally utilized as housing. Between 100 and 120 seek services at the drop -in center on the average weekday
morning. The typical shelter client is a single adult who became homeless after losing a job and subsequently being
evicted from housing. Many of the families that we serve are employed, but are low-income. The basic needs of
buying groceries, particularly in this stressful economy, forces many to choose between the basic needs of housing
(rent), food and clothing. The assistance of providing daily meals and groceries to homeless and low-income
families alleviates a part of this financial burden. Last year, we served over 500 Palo Alto individuals and 50
families through our Food Pantry, Family Harvest Programs and Breaking Bread Programs
3. Budget Narrative: Describe specifically how the requested funding will be used.
The Opportunity Center's annual budget is $656,800. Other services, in addition to the day center include 15
nighttime emergency shelter beds at the Hotel de Zink, the Breaking Bread hot meal program, the Food Closet and
Family Harvest. The $57,500 in HSRAP funding requested for the daytime Opportunity Center will partially fund
the Food Worker, Program Workers, and Program Director who work directly with the coordination, pick-ups,
distribution of the food and meals that we serve to our clients. These staff members work directly with clients
ensure that the various food programs operate effectively and efficiently.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
This program depends on many funding sources to accomplish its purpose, and funding from HSRAP is a
critical component, especially in this difficult fundraising environment. If the money is not granted or reduced,
we would attempt to find other sources, but this will certainly prove very difficult and service cutbacks may
well be required.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services In Palo
Alto?
Each weekday between 100 and 120 homeless people visit the Opportunity Center on Encina Way near downtown
Palo Alto. There is no other agency in the area that provides the wrap -around services to the homeless that the OSC
provides. The Center provides breakfast, lunch, dinner, access to laundry services, computer access, clothing,
25
b. What do you consider as immerging service issues?
With the decreasing economy coupled with the increase in lay-offs and unemployment, we anticipate an increase for
the food services that the OSC provides to the community. With individual and family financial resources
diminishing, we expect the frequency and the number of times the homeless and low-incorne population to increase
in the forthcoming years
c. If you are currently providing services to Palo Alto, how many people are you serving?
Last year, we served over 12,000 individuals and families, with at least 500 originating from Palo Alto.
lismam Services Resource -Allocation mess ).
Request for Proposals # 128942
Agency: La Cornida de California
Address: 450 Bryant Street
Contact: Ruth Rosenbaum
2009-10 Funding Requested $36,000
PROPOSAL SUMMARY
Fiscal Year 200940
Name of Program: Senior Nutrition P
City: Palo Alto Zip Code: 94301
Phone Number: (350) 321-0243
Cf2n1 •
Clearly and concisely summarize your request. Use,the space provided on .this page only.
1. Proposal Summary: identify the priority area of need met by this program, the program goals and objectives, how
it benefits Palo Alto residents, and how the program effectively utilizes existing resources through collaborative
efforts.
identify the priority area: 6iteeting the nutritional and socialization needs.of the Melody who live aciccally.
List Goals & Objectives:
Goal 51: Provide high quality, affordable, nutritious meaty for individuals who are 60 years and older.
Goal 12: Provide socialization opportunities for elderly who are isolated.
Goal 03: Provide education, information and referral services.
Objective 51: Serve a hot, nutritious meal once a day, five days a week.
Objective 12: Create a setting that encourages socialization.
Objective 13: Recruitvolunteers from elderly population.
Objective 14 Educate participants about their nutritional requirements.
Methods:
Method 01: Utilize advanced menu planning to provide variety and meet nutritional requirements.
Method 12: Maintain well -trained staff and site manager; meet or exceed County standards.
Method 03: Cooperate with Avenidas Senior Center; refer individuals for services as appropriate.
Method 14: Fund program with continued .subsidies from: Santa Clara Senior Nutrition Program and
City of Palo Alto; donations from local service organizations and private individuals.
Method 05: Continue. shared administration of Program by active Board of Directors (17 members).
Method 16: Utilize County staff to provide educational programs.
2 Population Served: Describe the population served by the proposed program. Include the area of Palo Alto
served, the number of unduplicated Palo Alto residents served, whether it serves love -income residents and any
other relevant information. Program serves etderiy from all of Palo Alto, many of whom have restricted
-_... incomes 711107 — 6/30/08 served 646 unduplicated P. A. residents.
3. Budget Narrative: Describe specifically how the requested funding will be used. Funding will help pay for
purchase and preparation of food for daily lunch served to the elderly, salaries of Site Manager, staff and
other budget items. In 2009-10 plan to serve a total of 43,100 meals at 3 sites: La Comfda at 450 Bryant
Street, Stevenson House and Cubbertey.
•
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. Nutrition Program: Federal Title iitC funds, State and County of Santa
' Clara hinds and voluntary contributions: $265,231 plus City of Palo Alto: $36,000 equals Total
Proposed Budget $301,231.
5. Supplemental Questions
a What services do you provide that are unique, and no oTer agency provides these services in Palo
Alto? La Comida de California is he only on-eite organization in Palo Alto providing subsidized,
low -cask nutritious, hot lunches, specifically designed for and dedicated to our older population.
b. What do you consider as emerging service issues? Vetween the ors 2000 and 2030, the population
of older adults (55 and older) in Palo Alto is predicted to double to 36,000,e 113% increase. Willie,
more tan 40% .of our population will be 55 or older. Than aunpeecedented growth Ira the older aduit
population will greatly increese the demand for➢.* Comida',s services of providing for seniors a low
cost, het; 'nutritiOws lunch and a place to gather -arid .sociaii . T'iie declining economy Will increase .
the.financial burdens facing our senior, leading to an increased dependency on La Comida for
meals. "Information and predictions taken from a document produced in 2006 by a Palo Alto Mite
Paper Task Force entitled "Impact of the Aging Baby Boom Population on Palo Alto's Social and
Community Services." This analysis was initiated by the Community Services Department of the
City of Palo Alto.
c. If you are currently providing services to Palo Alto, how many people are you serving? From 711.107 to
6130108 La Comida served a total of 41,193 meals to 966 Individuals.
Address: 270 Grant Avenue
Contact: Shamima Masan, CEO
2005-06 Funding Requested $ 19,740
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: MayView Community Health Center Name of Program: Healthcare for Low-income and
Uninsured Palo Alto Residents
City: Palo Alto Zip Code: 94306
Phone Number: ( 650 ) 327-1223
Clearly and concisely summarize your request. Use the space provided on this page only.
1 Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: Healthcare: Preventative ServiceslWellness Services
List Goals & Obiectives:
Goal #1: Expand access to quality health care services for the low-income, uninsured people,
regardless of ability to pay. Goal #2: Strengthen strategic partnerships and leverage networks to
reinforce the health care safety net and to ensure that MayView services can better meet the needs
of the community.
Objective #1: Ensure that low-income, uninsured individuals and families have access to primary
healthcare and other healthcare resources, including at least 100 low-income, uninsured Palo Alto
residents.
Objective #2: Expand partnerships and linkages with teaching institutions, residency programs,
hospitals and the community as a whole to improve patient care and access to services.
Methods:
Method #1 a: Provide medical care and preventative services to individuals and families.
Method #1 b: Work with community partners on patient satisfaction, program development
and assessment.
Method #2: Position MCHC with community partners to promote prevention and wellness.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information.
In 2007/08, a total of 471 unduplicated Palo Alto residents received medical services at MayView clinics.
Of these, 128 received 252 services subsidized by our funding from the City of Palo Alto. Over 94% of
MCHC's clients have incomes at or below 200% of the federal poverty level, and often are newly arrived
immigrants during the past twenty years from Mexico, Central America, China and South Asia, the Pacific
Islands, India, Russia and former Soviet block countries. The MCHC service area includes significant
pockets of low-income families. In Palo Alto, a majority of these families live in the 94306 Zip Code in the
Ventura area or in south Palo Alto near the freeway.
3. Budget Narrative: Describe specifically how the requested funding will be used.
The funding will support direct services: MCHC practitioners will provide at least 210 direct medical
services to at least 100 low-income or homeless residents of Palo Alto, to be reimbursed at .$94 per
medical service visit. Services will be provided by licensed medical staff, including physicians, nurse
practitioners, and physician assistants working with support staff, and will include lab services and
medications when ordered by the practitioner. Project staff levels include 2% FTE for our Medical
8
Director, physician, nurse practitioner, 2 medical assistants, 2 front desk medical assistants, Lab
Assistant, Patient Services Coordinator, Registered Nurse, CEO and Biller. Small amounts of funding are
included in the budget for lab services, clinic supplies, publications, and malpractice insurance.
4, Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
Patient fees cover less than 10% of MayView operating costs. Revenues from cities, state and county,
and grants from United Way of Silicon Valley and private foundations also support the services we
provide. MayView participates in Medi-Cal, Medicare, Medi-Cal Managed Care plans including Santa
Clara Family Health Plan and Blue Cross of California, and the Health Families and Healthy Kids public
insurance programs for children, and is a certified provider for Family Planning Access, Care and
Treatment, Comprehensive Perinatal Services Program, Cancer Detection Program, and Gateway (Child
Health and Disability Prevention). Funding from the cities where our patients live helps MayView
leverage contributions from private foundations and corporations, by demonstrating that the city finds our
programs accountable and in line with clearly identified community needs.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services In Palo Alto?
MayView is the only community health center providing primary healthcare in an affluent community of
Palo Alto, where MayView may be the only access point for healthcare for low-income and uninsured
people. They are not eligible to receive services from other health care providers where private insurance
coverage or a large prepays are required. MayView provides a medical home and continuity of care for
low-income families and individuals. Clients are assigned a healthcare provider who treats the whole
family with cultural sensitivity. Most of our staff are bilingual in Spanish and English, and are able to
provide a relationship with a client, coordinate referrals to specialty providers when necessary and
provide case management. MayView also has a provider who is fluent in Hindi. In 2008, MayView hired
2 practitioners bilingual in Russian, expanding our ability to serve recent immigrants from Eastern Europe.
b. What do you consider as immerging service issues?
We continue to see an increase in the number of new patients who have complex medical conditions,
with multiple and more severe diagnoses. This makes it costly to provide care, including medications,
laboratory tests, coordination of specialty referrals, and chronic disease case management. When people
lose their jobs, they lose insurance coverage, and may hold off on seeking care, even as their health
suffers, resulting in more complex problems when they do present for treatment. Due to the large number
of recent immigrants in our patient population, MCHC staff constantly consider language, cultural, and
transportation barriers to care at our clinics. The growing number of Asians, who speak a variety of
languages, creates a special challenge. Our staff have access to translation services by telephone at all
times. We added computers and telephones to our exam rooms to make it easier to provide linguistically
and culturally relevant care to a diverse group of patients.
Other health issues of concern in Santa Clara County that are addressed through MayView programs
include the following:
• 16% of pregnant women receive inadequate prenatal care (late entry)
• 7% of infants are born with low birth weight (less than 5.5 pounds
• 12.6% of infants were born preterm
• Only 75% of seniors received a flu shot in 2006
• 25% of Kindergarteners had not received all of their immunizations by age two.
• Over half of adults and 25% of public school students were overweight in 2006, with higher
rates for Hispanics.
• Rates for type 2 diabetes were higher among Latinos and Asians.
• Santa Clara County has the third highest TB rate in the State, attributable to the large
immigrant population.
c. If you are currently providing services to Palo Alto, how many people are you serving?
In 2007/08, MayView provided 19,307 medical visits to 5,464 persons. Of these, 471 were residents of
Palo Alto, who received 1,486 medical visits.
9
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Momentum for Mental Health Name of Program: Palo Alto Homeless Outreach
Address: 438 North White Road City: San Jose Zip Code: 95127
Contact: Jerry McCann Phone Number: (408) 723-2469
2009-10 Funding Requested $ 41,000
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area:
The priority area of need met by the proposed Palo Alto Homeless Outreach program will include provision of
access to Mental Health Services and Homelessness/Housing services.
List Goals & Objectives:
Goal #1: Provide outreach services to individuals identified as being homeless and having a serious mental
illness.
Goal #2: Provide proactive contact with the clients and staff of the. Palo Alto Public Library, the Palo Alto Police
Department, the Opportunity Center and the Avenidas Senior Center to develop greater understanding and skills
among staff in dealing with homeless people with mental illness and to provide interventions with clients when
necessary.
Goal #3: Provide referrals for homeless individuals with mental illness to mental health services and assist with
accessing other social services resources and support.
Objective #1: Make 500 contacts with 50 unduplicated individuals identified as being homeless, with at least 30
having a serious mental illness.
Objective #2: Refer a minimum of 20 individuals to mental health and/or other social services.
Objective #3: Provide at least 3 trainings per year on "Homeless Culture in Palo Alto" to persons of agencies
that interface with the homeless population.
Methods:
Method #1: Make continuous contact via street outreach with homeless population and maintain regular contact
with those that come in contact with the homeless population for the purpose of getting referrals for outreach
services.
Method #2: Conduct a brief mental health assessment for each contact and make referrals to appropriate
services.
24
Method #3: Provide and document effective support and follow-up to determine access to and effectiveness of
service referrals.
Method #4: Schedule trainings on "Homeless Culture in Palo Alto" with established agency contacts.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information.
Population will include at least 50 unduplicated persons that are homeless in the City of Palo Alto, the majority of
whom have very low or no income.
3. Budget Narrative: Describe specifically how the requested funding will be used.
The funding will be used to pay for staffing of .5 FIE homeless outreach specialist who will conduct street
outreach, stay in contact with agencies and organizations that work with people that are homeless and conduct
trainings on homelessness for these agencies and organizations.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
Momentum receives Projects for Assistance in Transition from Homelessness (PATH) funds each year that,
when combined with Palo Alto HSRAP funding support increased efforts to address homelessness in Palo Alto
and other parts of Santa Clara County.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services In Palo
Alto?
The work style and job responsibility of the Homeless Outreach Specialist is unique in that he is
imbedded into the unhoused culture. It isn't uncommon for him to go underneath bridges to meal sites,
parks, alleys, abandoned buildings and other unhoused encampment sites. His outreach consists of
engaging unhoused individuals who have a mental illness or are dually diagnosed in the environment where
they are. He assesses their needs and connects these individuals to agencies that can best meet their
needs. This in turn enables people who would normally be disenfranchised or neglected by the system to
access vital services. In the course of this service, he educates city officials, county agencies, nonprofit
agencies, educators, law enforcement and others in the community about mental health issues in order to
reduce stigma in the community. The Homeless Outreach Specialist has the ability to reach individuals that,
because of their circumstance are hard to reach. Through establishing rapport and trust, he is able to create
a situation where people become more receptive to receiving services that can help them recover from their
illness.
b. What do you consider as immerging service issues?
Eviction histories and other negative scenarios have been difficult to resolve with landlords that could
potentially provide homeless individuals with housing. There is a lack of education and support of landlords
that are vital to the success of any homeless services. An ongoing issue continues to be a lack of
affordable housing.
c. If you are currently providing services to Palo Alto, how many people are you serving?
In addition to the approximately 200 persons service through our homeless outreach services, we provide
mental health services and housing services through our public and private programs in North County for
approximately 250 individuals.
25
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Opportunity Health Partners, Inc. d/b/a Opportunity Health Center
Name of Program: Integrative Mental Health Services for Homeless & At -Risk Residents
Address: 33 Encina Avenue #103 City: Palo Alto Zip Code: 94301
Contact: Lars Osterberg, MD, MPH Phone Number: (650) 853-0321
2009-10 Funding Requested $ 37,000
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
• resources through collaborative efforts.
Identify the priority area: Healthcare: Integrative Mental Health & Disability Services for Homeless
Community Members and Those At Risk for Becoming Homeless (Matching Grant)
List Goals & Objectives:
Goal #1: Through integrative health care services, improve the health (mental and physical) of
members of the Palo Alto community who are homeless and those at risk for becoming homeless.
Goal #2: Through integrative health care services, increase the functional capacity (coping abilities) of
members of the Palo Alto community who are homeless and those at risk for becoming homeless.
Goal #3: Increase housing -accessibility for homeless and at -risk community members by helping
them apply for the SSDI/SSI monthly financial benefits for which they are eligible.
Objectives:
Objective #1 (overarching, inclusive objective): Provide mental health services that are "integrative" —
that is, provide coordinated services that address patients' mental health disorders together with
addressing their physical health disorders together with addressing their eligibility for social security
benefits together with addressing their needs for free prescription medications.
Methods:
Method #1: Coordinate, schedule, and arrange patients' mental health care, primary care medical
services, and off -site referrals to medical specialists.
Method #2: Provide Certified Medical Assistant support to physicians in their delivery of patient care.
Method #3: Provide health-care assistance to clients of the Opportunity Center when a physician is
not present.
Method #4: Counsel patients and clients in initiating and following up on applications for the SSDI /
SSI benefits to which they are entitled, which include Medi-Cal and/or Medicare.
Method #5: Assist patients to obtain free prescription medications for them.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
24
Alto served, thenumberof unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information. Opportunity Health Center (OHC) provides health care
services to 562 people, with over 90% being Palo Alto residents, and one-third (186) of the patients
we serve receive mental health (psychiatric) services. OHC provides health care without charge to
patients, because all of our patients are either very -low-income or no -income; and our patient
population has proportionately 2-3 times as many people of color as Palo Alto's overall population.
Most of our patients are from the downtown area of Palo Alto.
3. Budget Narrative: Describe specifically how the requested funding will be used. The matching grant
funds that we are requesting will be used on a matching basis to pay for staff time to provide
Integrative Mental Health Services for members of the community who are homeless and for those
who are at -risk for becoming homeless. Specifically: (a) $25,000 in matching funds is requested for
salary support for Opportunity Health Center's (OHC's) Certified Medical Assistant / Interpreter to
coordinate patients' health care services (including mental health services) by supporting physicians
in the provision of care, and providing scheduling and other assistance to clients of the Opportunity
Center when a physician is not present; and (b) $12,000 in matching funds is requested for disability
assessment/benefits counseling for homeless adults and families in Palo Alto, and for those who are
at -risk for homelessness; this resource person also assists patients in obtaining prescription medicine
at no cost to the patient. Without such assistance, state-of-the-art prescription medications (which
can cost hundreds of dollars per month) for psychiatric conditions would be completely out of reach
for homeless and at -risk patients.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. We are asking for HSRAP matching grant funds to help cover a
small fraction of our operating expenses. The $37,000 in matching funds that we are requesting is
equal to 8% of our expenses for our past -year (2007) operations, in which our expenses were
$454,937.00. Thus, Opportunity Health Center will match the $37,000 requested on approximately a
10 -to -1 basis of non -City funds to City funds. For the specific program activities proposed here, OHC
will' provide a dollar -for -dollar match.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these services In Palo
Alto? We are the only agency in Palo Alto whose focus is providing health care (including mental
health services) to community members who are homeless and those at risk for becoming -homeless.
b. What do you consider as immerging service issues? The effects of the economic crisis are growing
in scope and intensity. Those at the bottom of the financial ladder will have even greater difficulties in
getting help for basic needs such as health care. The economy's decline will cause individuals' and
organizations' charitable giving to decrease, putting greater financial pressure on organizations such
as ours. These next two years will present very difficult financial challenges to OHC for two additional
reasons that are specific to our organization. First, the vast majority of our funding during our first two
years of operation has been from donations, with most of that being "start-up" funding. We are now
no longer a "start up", and potential funders are less inclined to provide "continuing" funding. Second,
OHC has been extraordinarily fortunate to have an extremely dedicated and effective fundraiser who
has provided his services without charge. In the very near future, that individual is moving from the
area. As we request financial support from private foundations, other private organizations, and
individuals in these difficult next two years, we believe it will be very helpful for us to be able to say to
prospective donors that we receive financial support from the City of Palo Alto, and that the' City sees
ours services as benefitting the community.
c. If you are currently providing services to Palo Alto, how many people are you serving? We provide
health care services to 562 people. Of these 562, we provide mental health (psychiatric) services to
186 people.
25
Human Ser.dcas Rasource, Ali ocetion P ra'g'as s al R:f P)
Request tor Proposals 12Z942
PROPOSAL SUMMARY
Fiscal Year 200040
Agency: Parca
Address: 800 Airport 8i., wits 320
Contact: Seth Brown
Funding Requested $ 20,000
• Name of Program: Page Mill Court
City: Burlingame Zip Code: 94010
Phone Number: (6 0) 312-0730
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: Health Care — Disability Services
List Goals & Cblectives:
Goal #1: Residents of Page Mill Court will live independently in an affordable housing setting.
Objective: The majority of clients will show progress toward meeting their Individual Service Plan
goals by mid -fiscal and end of fiscal year 2009-2010.
Method: Staff and Independent Living Skills counselors will support eleven Page Mill residents in the
achievement of the goals outlined in their Individual Service Plans on an ongoing basis on a schedule
that suits clients' needs and availability. Quarterly and annual reviews mapping client goal
achievement will be conducted.
Goal #2: Residents of Page Mill Court will be integrated into the community and have opportunities to.
demonstrate choice and control.
Objective: The majority of clients will exhibit an increased ability to live independently, greater self-
esteem, and a heightened sense of personal fulfillment by mid -fiscal and end of fiscal year 2009-
2010.
Method: Staff will lead and provide resources for community outings and give clients a voice in
program design and Individual Service Plan design. Staff will support clients' work and volunteer
efforts within the community.
Goal #3: Residents of Page Mill Court will have opportunities to participate in social and recreational
programming.
Objective: The majority of clients will demonstrate enhanced cognitive, verbal and interpersonal skills
and report improved quality of life.
Method: Page Mill will offer 1200 hours of weekday and 100 hours of weekend recreation sessions
over the course of fiscal year 2009-2010.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the 'number of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information.
Page Mill Court is. an assisted living apartment complex serving 30 men and women with
developmental disabilities; 19 are male and 11 are female; 27 qualify as extremely low income and 3
as very low income; 26 are Caucasian, 2 are Asian, 1 is African -American and 1 is Hispanic. Page
Mill Court is located at 2700 Ash Street between Sheridan and Oregon Expy. The program benefits
Palo Alto residents with developmental disabilities by offering on -site supervision, independent living
skills education and recreational activities. These services provide a successful model of support that
helps individuals maintain their independence and safety while offering the quality of life that all of us
25
expect and enjoy. Page Mill collaborates with Mid -Peninsula Housing (the complex owner and
operator), San Andreas Ragion tl Center, Stanford's Best Buddies program, tie local YMCA, and
residents' families.
3, Budget Narrative: Describe specifically how the requested funding will be used.
Overall projected program cost for FY 2003-2009 is $154,998. A grant award from the City of Palo
Alto will be used to help offset the cost of all associated program expenses.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program.
Parca will leverage/diversity by combining income from HUD financing, adult services program
revenues, fundraising income, and any additional funding from the San Andreas Regional Center and
other grants.
5. Supplemental Questions ,
a What services do you provide that are unique and that no other agency provides in Palo
Alto? Other agencies in the area that address a similar community need provide Independent
Living Services training only. Page Ml11 Court offers classes, trips, a recreation program, a self -directed
tenant association, a strong family support group, and hosted dinners and parties.
b. What do you consider as emerging service issues? As clients age, they require extra support; as of
now, there is no next step in service design for this group beyond Page Mill's current services.
c. if you are currently providing services to Palo Alto, how many people are you serving? 30
Ekthian Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
26
Human Services Resource Allocation Prccpss (HSRAP)
RD. uest for Pr000sais # 12.'394.2
PROPOSAL SUP1MARY
Fiscal Year 2009-10
Agency: Pathways Hospice Foundation Flame of Program: Hospice and Home Health Care
Address: 585 i•.iarth Mary Avenue
City: Sunnyvale Zip Code: 95085
Contact: Genie Dee Phone Number: ( 408) 773-4111
2005-06 Funding Requested $0; Request for 2009-10: $19,671; for 2010-11: $23,378
C rtf
Cleariy and concisely surnararize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the prograri goals
and objectives, how it benefits Palo Alto residents, and how the program effectively utilizes
existing resources through collaborative efforts.
identify the priority area: Healthcare
List Goals & Objectives:
Goal #1: Continue to provide high -quality home health and hospice care to our five -county
service area, including the mid -peninsula.
Goal #2: Maintain 24/7 healthcare services, including social work services, pain and
symptom management, specialized pharmacy services, and specialty programs, such as
infusion therapy, diabetic education, and integrated therapies.
+1_
Goal #3: Facilitate the provision of in -home services whenever possible, allowing patients
to be supported in their recovery and comfort by family members and home health aides,
as opposed to institutional care.
Objective #1: Ensure that high -quality home health and hospice services are delivered to
un- and under -insured residents of Palo Alto.
Objective #2: Achieve at least a 90% rate of satisfaction among patients and their families
with Pathways' symptom management, drug therapy, & overall patient care.
Objective #3: Reduce visits to hospitals, emergency rooms, physicians' office, and clinics
through the provision of health services, pain and symptom management and health
monitoring in patients' homes and other residential settings.
Methods:
Method #1: Home health services will provide, as necessary:
• Visits for nursing, physical, occupational, and speech therapy
• Social work services
• Personal care provided by home health aides
• Specialty Programs, such as infusion therapy, diabetic education, wound
and ostomy education and care, and the palliative care team
Method #2: Hospice Services will provide, as necessary:
• R.N. services 24 hours a day
• Pain and symptom management
• Social work services, bereavement, and spiritual care and support
• Personal care provided by home health aides
• Volunteers for respite or companionship to families and patients
• Specialty Programs, such as a pain management pharmacist, integrative
medicine, specialized teams for nursing homes and care facilities
2. Population Served: Describe the population served by the proposed program. Include the
•araa of Palo Alto served, the number of unduplicated Palo Alto residents served, whether it
serves low-income residents and any other relevant information.
This program will provide home health and hospice services to un- and under -insured
residents of Palo Alto. In 2007-08, we served 19 such unduplicated patients and would
expect to serve approximately 23 per year in 2009-10 and 25 in 2010-11. By definition,
pun- and under -insured patients are low-income. See sliding fee scale for more detail.
3. Budget Narrative: Describe specifically how the requested funding will be used.
Our budget for un- and under -insured care for 08-09 is $390,585. The requested funding
would cover the cost of this care for Palo Alto residents. The cost of care for this population
is projected to be $19,671 in 08-09 and $23,378 in 09-10.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the
City and diversify funding for this program.
Pathways seeks multiple sources of funding to fill the gap between Medicare and insurance
reimbursement and the cost of care (approx. 8%). Some other sources of funding in recent
years have been El Camino Hospital Foundation, City of Menlo Park, Foothills
Congregational Church, Los Altos United Methodist Church, and Sobrato Family
Foundation, as well as individual contributions. We have received funds from El Camino
Hospital this year and have applied to the other sources for additional funding.
5. Supplemental Questions
a. What services do you provide that are unique and no other agency provides these services
In Palo Alto?
Pathways is the largest and provider of hospice services in the Bay Area. Our unique
feature is that we provide more comprehensive care than many other services, due to
our experience and our commitment, as a non-profit, to serve all in need. For example,
Pathways has a staff pharmacist, who specializes in pain management, and an integrated
(alternative) therapies team. Since its inception, Pathways has delivered intimate care
provided by a small team focused on the individual needs of each patient and his/her
family.
In addition to the end -of -life care_provided by our Pathways Hospice program, Pathways
Home Health annually provides health care to more than 1,700 persons who are recovering
from an injury or illness or managing a chronic disease. There is an increasing need for all
of Pathways' services in response to the aging of the population and as a critical part of the
continuum of health care outside the hospital. Overall, we serve over 600 hospice, home
health, and private duty nursing patients per day, in their own residences throughout five
Bay Area counties. Approximately 40% of these patients reside in the mid -peninsula area.
It is more cost-effective overall for patients to receive care in their homes instead of hospitals
or other institutional settings. People prefer to be at home, in familiar surroundings and in the
company of those who love and care about them. Their comfort in such an environment can
help facilitate their care and well-being.
For a hospice patient's loved ones, Pathways' support serves as a strong foundation for
rebuilding their lives, with renewed hope, after the death. Knowing everything possible was
done for the patient's comfort, reaching closure in their relationship in a supportive
environment, and being supported in their bereavement are all critical factors in a family's
healthy future.
b. What do you consider as immerging service issues?
1. Keeping up with the increasing cost of services and the continuing gap between
actual costs and increasing demand, as the over -60 population continues to grow.
2. The increasing nursing shortage in the Bay Area, projected to increase to 14,000 by
2020.
3. Competition from for-profit agencies which serve more limited clientele and benefit
from economies of scale.
c. Iffyou are currently providing services to Palo Alto, how many people are you serving?
In 07-08, we served 152 Palo Alto residents with home health services and 156 residents
with hospice services.
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 123942
Agency: Senior adults Legal Assistance
Address: 160 E. Virginia St. #260
Contact: Georgia Bacil, Directing Attorney
2009.01 Funding Requested $ 9,300
PROPOSAL SUMMARY
Fiscal Year 200940
Name of Prograrn: Legal Assistance to Elders
City: San Jose Zip Code: 95112
Phone Number; (408) 295-5991
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: The project addresses the HSRAP priority of Seniors, in particular free Legal
Assistance. Within its scope of services, the project also handles Elder Abuse/Domestic Violence cases,
addressing another HSRAP priority need, Emergency Services and more specifically Domestic Violence.
List Goals & Obiectives:
Goal #1: To support Palo Alto elders to live independently, safely, non -institutionalized and with dignity.
Objective #1: To provide direct legal assistance to at least 65 Palo Alto elders (age 60 or older) annually.
Objective #2: To make one community education presentation in Palo Alto annually.
Methods:
Method #1: Provide direct legal services to elders by continuing expanded service levels through intake in
donated space at the Avendias Senior Center and/or Stevenson House, b.y phone intake, or through home visits.
Method #2: Provide community education by making a presentation to the senior participants at Avenidas,
Stevenson House, or to another senior program or site located in Palo Alto.
SALA's program will benefit Palo Alto elders by protecting their rights, ensuring their safety and necessities,
promoting their independence and dignity, stabilizing their lives, and assisting them with planning for the future.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of . unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information. SALA will serve a minimum of 65 Palo Alto elders (age 60 or
older). No individuals other than Palo Alto residents will be served. Services will be provided on a citywide basis
targeting elders throughout Palo Alto that are low income or "at- risk" of abuse, exploitation, or institutionalization.
SALA's statistics for Palo Alto residents served in 2007-2008 indicate 73% were very low income (at or below
50% of the median as defined by HUD), 56% were age 75 or older (placing them at -risk), and 74% were female.
SALA expects similar demographics for Palo Alto clients in 2009-10 and in 2010-11 if the contract is renewed.
3. Budget Narrative: Describe specifically how the requested funding will be used. The $9,300 requested will
provide partial support for personnel costs (Salaries/Benefits/Payroll Taxes) to maintain the expanded services
as proposed. The request represents a 3% COLA in our current grant. No HSRAP funds will be used for
overhead. In kind support (for a private interview room at Avenidas and Stevenson House) is estimated at $402.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. Annually, SALA will leverage additional support totaling at least $21,068
from: Older Americans Act; Santa Clara County; State Bar Trust Fund; Equal Access Fund; HICAP; Silicon
Valley Campaign for Legal Services; and contributions. In kind support from intake volunteers and pro bono Wills
Panel attorneys is estimated at $3,500. Estimated in kind space (see #3 above) will be $402.
5. Supplemental Questions
24
a. What services do you provide that is unique and no other agency provides these services In Palo
Aito? SALA is the only agency countywide and in Palo Alto that that has been designated by Council on
Aging of Santa Clara County to provide free legal services to seniors at appointments at local senior centers or senior
residences under the mandate of the Older Americans Act. Moreover, SALA is the only legal services provider
countywide and in Palo Alto with an expertise in Elder Law. As such, SALA provides a unique service that is
unduplicated by any other legal service or senior service provider in the county and in Palo Alto.
b. What do you consider as immerging service issues? Elder Abuse (in particular physical abuse)
continues to be a major issue facing the seniors that SALA serves. In fact, such cases comprised more than one-third
of our open caseload last year. Physical abuse of elders, while not necessarily an "emerging issue", will be a major
focus our project in the coming year, as SALA expects to continue our legal intervention through Domestic Violence
and Elder Abuse restraining orders. We have also begun to see more financial abuse of elders, oftentimes by a family
member or caregiver that has gotten control over an elder's assets through a power of attorney. Sometimes the
elderly victim is not even aware that he or she signed a power of attorney. We believe this is an emerging issue that
will need more attention from SALA and other protective service agencies in the future. Two years ago SALA
expanded our efforts to prevent financial abuse of elders by offering advice and assistance to our lower income
clientele with legal planning for the future, more specifically Statutory Power of Attorney for financial management
forms, so that our clients can select someone they trust to handle their financial affairs. SALA also prepares the
paperwork to revoke powers of attorney that are being used to take advantage of elders and we refer cases of
financial abuse that need more follow up to the District Attorney (for criminal prosecution) or to the Financial Abuse
Specialist Team (FAST), which is part the Aging and Adults Services division of the County.
Assisting with legal planning for decision -making in the event of incapacity (through powers of attorney) has
also become a growing need (or emerging issue) for the elders that SALA serves for another reason. Specifically,
some housing projects' for low income seniors are now requiring that their elderly tenants have arrangements in place
(powers of attorney and wills) appointing someone to take care of their affairs should they become incapacitated or
die while living there. Private attorneys providing this service charge $350 per hour, which most of SALA's clients
cannot afford, so SALA expanded our services in this area to offer Statutory Power of Attorney forms. and Statutory
Will forms, in addition to Advance Health Directives and Simple Wills prepared by our staff or pro bono attorneys.
c. If you are currently providing services to Palo Alto, how many people are you serving? SALA has
been serving Palo Alto elders since 1973. Last year we provided legal assistance to more than 90 Palo Alto elders.
Our goal this year is to serve a minimum of 65 Palo Alto clients, although we expect to exceed this goal due to the
high demand for our services in Palo Alto.
25
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Stevenson House
Address: 455 E. Charleston Rd.
Contact: Thomas M. Pamilia, MSW
2005-06 Funding Requested $ 30, 000
Name of Program: Social Work Services to Seniors
City: Palo Alto
Zip Code: 94306
Phone Number: ( 650) 494-1944 ext.12
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identify the priority area: Senior Services
List Goals & Obiectives:
Goal#1: Stevenson House seniors will effectively cope with their mental health issues
Goal#2: Socially isolated SH residents will increase participation in community life.
Goal#3: etc. SH residents will increase their enjoyment of their later years.
Objective #1: Help Stevenson House seniors identify factors negatively affecting their
quality of life;
Objective #2: Help seniors address these factors through individual and group counseling
Objective #3: etc. Assist seniors in identifying and utilizing community resources.
Methods:
Method #1: Individual counseling by a Masters level Social Worker.
Method #2: Senior support groups facilitated by Masters level Social Worker.
Method #3: etc. Coordination of and referral to community supportive services.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of unduplicated Palo Alto residents served, whether it serves low-income
residents and any other relevant information. The population to be served are the 130 elderly
residents of Stevenson House whose average age is 81. All these residents are low
income and have few other acceptable housing options.
3. Budget Narrative: Describe specifically how the requested funding will be used.
This requested funding will be used to cover the costs of a part-time Masters level
Social Worker who will provide counseling services to Stevenson House residents.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversify funding for this program. Stevenson House is planning to leverage this funding
by approaching the E1 Camino Hospital Foundation for supplementary funding and other
5. $sup'p'lemental 4uestions'
24
a. What services do you provide that is unique and no other agency provides these services In Palo
Aito? Affordable housing for low and very low-income older adults.
b. What do you consider as immerging service issues? Increasing longevity and lack of
affordable resources for an expanding elderly population.
c. If you are currently providing services to Palo Alto, how many people are you serving?
Approximately 150 older adults and their families per year.
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Human Services Resource Allocation Process (HSRAP) Request for Proposals #
128942
PROPOSAL SUMMARY
Fiscal Year 2009-10
Agency: Name of Program: Vista Center
Address: City: Zip Code: 2470 El Camino Real, Suite. 107
Contact: Phone Number: (650) 858.0202
2005-06 Funding Requested $ 30,000
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program
goals and objectives, how it benefits Palo Alto residents, and how the program effectively
utilizes existing resources through collaborative efforts.
Identify the priority area: Social Development and Education. Funds from the City of Palo Alto
will help us provide disability support services including coordination and case management;
mobility and independent living skills training; counseling, and I&R services; and computer
training for people living with vision impairment.
List Goals & Objectives:
Goal #1: Provide disability support and education services to all people with vision disabilities in
the City of Palo Alto in need of services.
Goal #2: Increase knowledge and understanding of vision disorders, early intervention strategies
and preventative care.
Goal #3: Improve self-reliance in residents experiencing vision loss.
Objective #1: Outreach, low vision aids, Braille classes, Social Recreation, and transition
services, to a minimum of 20 residents of Palo Alto.
Objective #2: Counselors will provide information and referral services, and adjustment
counseling (group or individual) to a minimum of 25 residents of Palo Alto. •
Objective #3: Rehabilitation Specialists will provide information and referral services, technology
instruction, daily living skills and orientation and mobility instruction to a minimum of 40 residents
of Palo Alto.
Methods:
Method #1:
Outreach staff will provide education and resources about vision loss to members of the
community with existing vision loss or family members.
Method #2:
Rehabilitation services to individuals with existing vision loss will be provided by a master's
degreed clinical social worker. A master's degreed social worker or marriage and family therapist
will provide either group or individual adjustment counseling as needed.
Method #3:
Daily living skills and orientation and mobility instructional services are delivered by master's
degreed, certified teachers who provide services in the client's home/work/neighborhood
environment.
2. Population Served: Describe the population served by the proposed program. Include
the area of Palo Alto served, the number of unduplicated Palo Alto residents served,
whether it serves low-income residents and any other relevant information.
Over the past year, Vista Center served 95 unduplicated Palo Alto residents living with blindness
or low vision. Eighty percent are low income, and only 3 percent had incomes over $40,000
annually. The agency offers outreach to the community primarily focusing on high risk groups
such as the elderly, Latinos and other ethnic groups, and diabetics. The ethnic breakdown is as
follows: 88% Caucasian; 4% Hispanic; 2% Asian; 1% African American; 1% Other;
4% Decline to State. Our City of Palo Alto clients reside in the following zip codes:
Zip Code Number of Clients
94301 29
94303 22
94304 9
94306 35
3. Budget Narrative: Describe specifically how the requested funding will be used.
The program cost is approximately $74,791 with program expenses not including administrative
overhead cost. The funding request will cover approximately 5% of the cost of salaries for staff to
provide services to 50 or more Palo Alto residents.
4. Funding Diversification: Summarize how your agency plans to leverage the funding
from the City and diversify funding for this program.
Vista Center maintains a diversified funding structure. Our programs are supported by Federal
contract funding under Title VII, Chapter 2. Additional funding from the County of Santa Clara,
Cities of Capitola, Scotts Valley and the County of Santa Cruz as well as private corporate,
community and family foundations provide grant revenue. Event funding from two annual
fundraisers, A Vintage Affaire and the Menlo Horse Show, fee for services, individual donations
and investment income make up the remainder of our revenue income.
5. Supplemental Questions
a. What services do you provide that is unique and no other agency provides these
services In Palo Alto?
Vista Center is the only full -service, one -stop vision services provider in San Mateo, Santa Clara,
San Benito, and Santa Cruz Counties. We serve over 2000 families in our service area with Low
Vision Exams and Evaluations; Social Services and Counseling; Independent Living and Mobility
Training; Living Skills Instruction; Computer Training; A full -service Health Information Library;
Recreational and integration Activities; Case Management Services; and Diabetes Management
Services.
b. What do you consider as immerging service issues?
Aging population resulting in a large amount of people with age related eye conditions, increase
of Americans with diabetes leading to complications of blindness; and increasing number of non-
English speaking clients needing services necessitating the expense of interpreter services.
c. If you are currently providing services to Palo Alto, how many people are you serving?
We are currently providing 95 unduplicated Palo Alto residents with services.
Human Services Resource Allocation Process (HSRAP)
Request for Proposals # 128942
Agency: Youth Community Service
Address: 3800 Middlefield
Contact: Leif Erickson
2009-10 Funding Requested $ 16,800
PROPOSAL SUMMARY
Fiscal Year 2009-10
Name of Program: Youth Service & Leadership
City: Palo Alto Zip Code: 94303
Phone Number: (650) 617-8961
Clearly and concisely summarize your request. Use the space provided on this page only.
1. Proposal Summary: Identify the priority area of need met by this program, the program goals and
objectives, how it benefits Palo Alto residents, and how the program effectively utilizes existing
resources through collaborative efforts.
Identifv the priority area:
HSRAP Broad Service Areas: 4. Individual and Family Life (youth services) and 2. Basic Material Needs (student
volunteer service in programs addressing hunger and homeless services).
HSRAP 2009-2011 Priority Areas: Youth (Community Services) and Diversity/Tolerance (Community Building)
List Goals & Objectives:
Goal #1: To increase self -efficacy and involvement with school and community through service.
Goal #2: To increase opportunities for cross-cultural interaction and appreciation.
Goal #3: Toprovide active learning opportunities for issue awareness and youth leadership.
Goal #4: To provide transition opportunities for students moving from middle to high school.
Objective #1: To strengthen our after -school service clubs in Palo Alto middle and high schools, and the Palo
Alto Youth and Teen Center
Objective #2: To expand our Freshmen Leadership Corps programming through our Summer of Service (SOS)
camp.
Objective #3: To expand large-scale special family service days and quarterly service day events.
Methods:
Method #1: Weekly school -based and Teen -Center -based, after school YCS service clubs that address
community needs.
Method #2: Active learning experiences for youth in leadership, facilitation, planning and diversity.
Method #3: Intensive summer camp experiences in service, learning, transition and leadership development.
2. Population Served: Describe the population served by the proposed program. Include the area of Palo
Alto served, the number of unduplicated Palo Alto residents served, whether it serves low-income and
any other relevant information.
Directly serve 400 diverse, unduplicated middle and high school students, from all areas, income levels of Palo
Alto. Impact up to 1,500 students through service and learning activities organized through YCS middle and high
school leaders.
3. Budget Narrative: Describe specifically how the requested funding will be used.
Requesting $16,800 to support salaries for YCS staff, including full and part-time youth program staff.
4. Funding Diversification: Summarize how your agency plans to leverage the funding from the City and
diversity funding for this program.
In -kind assistance from City and school district partners plus foundation and individual funds leverage the grant.
8
5. Supplemental Questions:
a. What services do you provide that is unique and no other agency provides these services in Palo
Alto?
YCS is designated by the State Dept. of Education as the service learning lead in our five county region. We
bring service learning expertise to our youth programs and bring together diverse communities.
b. What do you consider as emerging service issues?
- Opportunities for youth to demonstrate building relationships across diverse communities that break down
fear and racial and other stereotypes and foster new understanding and appreciation.
- Civic engagement skill -building for youth and future adult citizens.
- "Green Team" opportunities for youth to lead in identifying environmentally appropriate life-style choices.
- Transition support for students entering middle school and entering high school.
- Opportunities for youth to balance the ethic of achievement with the ethic of service and compassion.
c. If you are currently providing service to Palo Alto, how many people are you serving?
We impact up to 1,500 Palo Alto youth overall, through service and learning activities organized through
YCS middle and high school leaders, quarterly service days and the Summer of Service program
9