HomeMy WebLinkAboutRESO 9633160929 jb 6053839 1
Resolution No. 9633
Resolution of the Council of the City of Palo Alto Amending
Utilities Rate Schedule E15 (Electric Service Connections), Utilities
Rule and Regulation 2 (Definitions and Abbreviations), and Utilities
Rule and Regulation 18 (Utility Service Connections and Facilities
on Customer Premises)
R E C I T A L S
A. Pursuant to Chapter 12.20.010 of the Palo Alto Municipal Code, the Council of the
City of Palo Alto may by resolution adopt rules and regulations governing utility services, fees
and charges.
B. On October 24, 2016
program, including the use of revenues from the sale of Low Carbon Fuel Standard Credits.
Implementation of this program requires that certain Utilities Rate Schedules, Rules and
Regulations be amended to conform with program terms and conditions.
The Council of the City of Palo Alto hereby RESOLVES as follows:
SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rate
Schedule E15 (Electric Service Connections) is hereby amended as attached and incorporated.
Utility Rate Schedule E15, as amended, shall become effective November 1, 2016.
SECTION 2. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utility Rule
and Regulation 2 (Definitions and Abbreviations) is hereby amended as attached and
incorporated. Utility Rule and Regulation 2, as amended, shall become effective November 1,
2016.
SECTION 3. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Utilities Rule
and Regulation is hereby
amended as attached and incorporated. Utility Rule and Regulation 18, as amended, shall
become effective November 1, 2016.
SECTION 4. The City Council finds as follows:
a. The change proposed to Utility Rate Schedule E15 (Electric Service Connections) is
to provide a credit of up to $3,000 per connection on electric service connection
fees related to the installation of Electric Vehicle Supply Equipment needed to
charge Electric Vehicles at single family and multifamily residences.
b. No new or increased fees are proposed for Utility Rate Schedule E15, and all
existing fees within Rate Schedule E15 remain unchanged by the adoption of this
resolution. Revenue derived from the implementation of the existing, unchanged
provisions of Utility Rate Schedule E 15 does not exceed the funds required to
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160929 jb 6053839 2
provide electric service and shall continue to be used only for the purpose set forth
in Article VII, Section 2, of the Charter of the City of Palo Alto.
c. The fees and charges set forth in Utility Rate Schedule E15 that have not been
amended by this resolution remain charges imposed for a specific government
service or product provided directly to the payer that are not provided to those not
charged, and do not exceed the reasonable costs to the City of providing the service
or product.
SECTION 5. The adoption of this resolution amending Utility Rate Schedule E 15 (Electric
Service Connections) is not a project requiring California Environmental Quality Act (CEQA)
review, under California Public Resources Code Sec. 21080(b)(8)21065 and CEQA Guidelines
Section 15378(b)(5), because it is an administrative governmental activity which will not cause a
direct or indirect physical change in the environment.
INTRODUCED AND PASSED: October 24, 2016
AYES: BERMAN, BURT, FILSETH, HOLMAN, KNISS, SCHARFF, SCHMID
NOES:
ABSENT: DUBOIS, WOLBACH
ABSTENTIONS:
ATTEST:
City Clerk Mayor
APPROVED AS TO FORM: APPROVED:
Senior Deputy City Attorney City Manager
Director of Utilities
Director of Administrative Services
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-1Supersedes Sheet No. E-15-1 dated 6-27-16
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
A. APPLICABILITY:
This schedule applies to all connections, expansions, and upgrades to the City's Electric Distribution
System except those that serve street lighting or traffic signals.
B. TERRITORY:
All territory within the incorporated limits of the City and land owned or leased by the City.
C. ADVANCE ENGINEERING FEES
Advance Engineering Fees must be paid to start the engineering process and are non-refundable.
The Advance Engineering Fees will be credited against the estimated job cost prior to the collection
of construction fees. Advance Engineering Fees will not be collected for Service Connections that
do not require a job estimate.
D. ESTIMATED CONSTRUCTION AND SERVICE CONNECTION FEES
All estimated on-site, off-site Distribution System, and Service Connection fees must be paid prior to
the scheduling of any construction or connections to the City's Electrical Distribution System.
E. SUMMARY OF FEES:
The following schedule of common fees is for summary purposes. Sections C and F herein describe
in detail the specific fees and conditions under which they are required.
1. UNDERGROUND SYSTEMS:
Service Connections Which Do Not Require an Estimate
Service Connection Fees
(1) Residential ..........................................................................................................$850
(2) Residential: Rear Easement ............................................................................$1,900
(3) Multi-Family/Commercial/Industrial 200A or less, Single Phase ..................$1,160
(4) Multi-Family/Commercial/Industrial Greater Than 200A ....................By Estimate
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-2Supersedes Sheet No. E-15-2 dated 6-27-16
Service Connections That Require Estimates
Advance Engineering Fees
(1) Residential .........................................................................................................$800
(2) Multi-Family/Commercial/Industrial 200A or Less ........................................$1800
(3) Multi-Family/Commercial/Industrial Greater Than 200A ....................By Estimate
On-Site Distribution System Fees
(1) Residential ..........................................................................................................N/A
(2) Multi-Family/Commercial/Industrial ............................By Estimate
Off-Site Distribution System Fees
(1) Residential .............................................................................................By Estimate
(2) Multi-Family/Commercial/Industrial ....................................................By Estimate
2. OVERHEAD SYSTEMS:
All Service Connection fees are based on a maximum 100-foot service length. If additional
service length is required there may be additional fees.
Service Connection Fees
(1) Residential 200 A or Less .................................................................................$840
(2) Residential Mid-span 200A or Less ...............................................................$1,930
(3) Multi-Family/Commercial/Industrial 200A or Less .......................................$1,180
(4) All Others ..............................................................................................By Estimate
3. TEMPORARY SERVICES:
Temporary service charges 200A maximum, 250 V maximum, 3-wire services 100' in length are
shown in the following table. Fees for services requiring greater Voltage or capacity will be
determined by estimate.
Overhead Service Connection Fees
(1) Residential .........................................................................................................$970
(2) Multi-Family/Commercial/Industrial 200A or Less ..........................................$970
(3) Multi-Family/Commercial/Industrial Greater Than 200A ....................By Estimate
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-3Supersedes Sheet No. E-15-3 dated 6-27-16
Underground Service Connection Fees
(1) Residential .........................................................................................................$970
(2) Multi-Family/Commercial/Industrial 200A or Less ..........................................$970
(3) Multi-Family/Commercial/Industrial Greater Than 200A ....................By Estimate
F. FEES:
1. UNDERGROUND SYSTEMS
Connection fees for new or replacement services to the underground electrical system consist of
one or more of the following: Service Connection Fee, On-site Distribution System Fee and/or
Off-site Distribution System Fee.
(A) Service Connection Fees:
Where the City connects any Customer to the electrical Distribution System, a Service
Connection fee shall be charged. A one-time waiver of this fee is granted for services
connected during the construction of an underground conversion district.
(1) Residential - Single Family
These fees apply to a development in which Electric Metering will be on a single-
family basis.
(a) For a 250 Volt maximum, 200 Amp or less service ........................................$850
(b) For any connection requiring greater capacity the fee shall be the estimate
of the installation cost or $850 whichever is greater.
(c) For a 250 Volt maximum, 200 Amp max service from a rear easement ......$1,900
(d) For any rear easement connection requiring greater capacity the fee shall be the
estimate of the installation cost or $1,900, whichever is greater.
(2) Commercial/Industrial
These fees apply to commercial, industrial, multi-family residential services.
(a) For a 250 Volt maximum, 200 Amp or less service .....................................$1,160
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-4Supersedes Sheet No. E-15-4 dated 6-27-16
(b) For any connection requiring greater capacity, the fee shall be the estimate of the
installation costs or $1,160, whichever is greater.
(3) Where the City installs, or will install, Electric Meters in a new development (single
family, multi-family, or commercial/industrial inclusive) consisting of 30 (thirty) units
or more, the connection fee shall include the estimate of the cost to furnish all electric
meters with AMR-ERTs.
(B) On-site Distribution System Fees:
Where the City installs or will install the underground conductors (primary or secondary),
switches or transformers in and on facilities provided by the developer within the
boundaries of a sub-division or other development, an on-site distribution system fee shall
be charged. The fee shall be the estimate of the installation costs.
(C) Off-Site Distribution System Fees:
Where the City installs or will install an electric distribution system, system extension, or
system reinforcement outside the boundaries of a sub-division or other development to be
served, an off-site distribution system fee shall apply. The fee shall be the estimate of the
installation costs.
2. OVERHEAD SYSTEMS
Connection fees shall apply for all new services or for service upgrades exceeding 200 Amps.
Overhead services that do not require the addition of poles to the system will be the standard
service for residential areas not in Underground Districts. Underground Service will be required
for all new industrial, commercial, and multi-family residential construction. No new
construction that will require new poles to be added to the system shall be permitted except with
the approval of the Electric Engineering Manager and only after a finding that an underground
service is not feasible. Replacement of existing overhead services with new overhead services
will be allowed so long as the new service does not exceed the size of the existing service, 200
Amperes for single-family residential or 400 Amps for all others, whichever is greater.
Replacement of 250 Volt, 200 Amp maximum, 3-wire overhead residential service drops to
existing structures will be done by the City at no cost to the customer providing such a
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-5Supersedes Sheet No. E-15-5 dated 6-27-16
replacement does not require relocation of the connection at the pole or mid-span, does not
require relocation at the house by more than 10 feet, and does not exceed 100 feet in length.
(A) Overhead Service Connection Replacement Fees:
(1) Residential Single Family
These fees apply to development in which electric metering will be on a single-family
basis.
(a) For a 250 Volt maximum, 200 Amp or less, 3 and 4 wire services,
100 feet in length maximum services ...........................................................$840
(b) For a 250 Volt maximum, 200 Amp or less, 3 and 4 wire services,
100 feet in length maximum services, mid-span connection .....................$1,930
(c) For all others the fee shall be the estimate of the installation cost or $840,
whichever is greater.
(2) Commercial/ Industrial
These fees apply to commercial, industrial, multi-family residential services.
(a) For a 250 Volt maximum, 200 Amp or less, 3 and 4 wire services,
100 feet in length maximum service ..........................................................$1,180
(b) For all others the fee shall be the estimate of the installation cost or $1,180,
whichever is greater.
(3) Replacement of Overhead Services of greater Voltage, other than described above
when done for the customer benefit, or when required due to damage by customer,
shall be the estimate of the installation costs.
3. TEMPORARY SERVICE
A fee shall be charged to connect Temporary Service. The Customer shall furnish all equipment
up to the designated point-of-service. This Point-of-Service will usually be the weatherhead for
overhead temporary Services in overhead distribution areas or the secondary connection box for
underground temporary Services in underground distribution system areas. The City will not
supply overhead Temporary Services in underground service areas or underground temporary
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-6Supersedes Sheet No. E-15-6 dated 6-27-16
services in overhead distribution system areas. The City will supply: overhead conductors and
Meter for overhead Temporary Services; and Meter only for underground Temporary Services.
The City will connect both overhead and underground Services to the City's electrical
Distribution System. Any additional off-site facilities or work required shall be provided and
removed by the Utility at the Customer's expense.
(A) Overhead Temporary Service Fees:
(1) For a 250 Volt, 200 Amp, 3 wire service,
100 feet in length maximum service ......................................................................$970
(2) The fees for a Temporary Service of greater length and capacity or Voltage shall be
the estimate of the installation and removal costs or $970, whichever is greater.
(B) Underground Temporary Service Fees:
(1) For a 250 Volt, 200 Amp, 3-wire maximum service,
If a service box is available at the property ...........................................................$970
(2) If a Service box is not available at the property, the Charges to provide a Service box
will be at the C expense.
(3) The fees for a Temporary Service of greater length and capacity or Voltage shall be
the estimate of the installation and removal costs or $970, whichever is greater.
4. GENERATOR INTERCONNECTION
A fee shall be charged for evaluation of Generator Interconnection Applications performed
pursuant to Rule and Regulation 27. An Initial Review for Simplified Interconnection will be
performed. No fee is charged for this initial review. If it is determined that a Supplemental
Review will be required, an Advance Engineering Fee will be charged. The Advance
Engineering Fee will be applied to any Detailed Study fees or Interconnection fees.
(A) Advance Engineering Fees:
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-7Supersedes Sheet No. E-15-7 dated 6-27-16
(1) Net Energy Metering projects (this does not include projects with a size less
than or equal to 10 kW taking Service under the Net Energy Metering
Successor Program) .....................................................................................................$0
(2) All Projects not covered under section 4(A.)(1), which are greater than 10 kW
and less than 100 kW in capacity ..........................................................................$675
(3) All Projects not covered under section 4(A)(1), which are greater than or
equal to 100 kW and less than 500 kW in capacity ............................................$4,500
(4) All Projects not covered under section 4(A)(1), which are 500 kW or greater
in capacity ...........................................................................................................$8,500
(B) Detailed Study:
(1) Net Energy Metering projects (this does not include projects with a size less
than or equal to 10 kW taking Service under the Net Energy Metering
Successor Program) .....................................................................................................$0
(2) All Projects not covered under section 4(B.)(1) shall be responsible for the actual
costs of the Detailed Study, as determined by CPAU.
(C) Interconnection Fees:
(1) Net Energy Metering projects (this does not include projects taking Service
under the Net Energy Metering Successor Program) ..................................................$0
(2) All projects less than or equal to 10 kW not under section 4(C.)(1) .......................$123
(3) All Projects not under section 4(C.)(1) or 4(C.)(2) shall be responsible for the actual
costs of design and installation of interconnection equipment.
5. PALO ALTO CLEAN LOCAL ENERGY ACCESSIBLE NOW PROGRAM
A monthly fee shall be charged for Meter maintenance and administrative services for
Generators participating in the Palo Alto Clean Local Energy Accessible Now (CLEAN)
Program.
(1) Metering and administrative fee .........................................................................$34.73
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
ELECTRIC SERVICE CONNECTION FEES
UTILITY RATE SCHEDULE E-15
CITY OF PALO ALTO UTILITIES
Issued by the City Council
Effective 11-1-2016
Sheet No.E-15-8Supersedes Sheet No. E-15-8 dated 6-27-16
G. CREDITS:
1. Electric Vehicle Supply Equipment (EVSE) Credit:
For single family or multi-family Service Connections only, if the installation of Electric Vehicle
Supply Equipment will require a capacity upgrade of Electric Distribution System Equipment, a
connection fee credit may be available under the City Low Carbon Fuel Standard ( LC FS )
Program. The credit shall be equal to the estimated cost of the upgrade of electric distribution
system equipment, and may not exceed $3,000 per connection. When Service Connection is
triggered by EVSE installation, the connection fee shall be the greater of a) the estimate of the
installation costs minus the LCFS credit, or b) the minimum fee shown in section F.1(A)(1) (for
single family Service Connections) or F.1(A)(2) (for multi-family Service Connections). The
availability of the credit is subject to LCFS Program rules and funding availability.
H. NOTES:
1.These fees apply to all vacant land except where the fees are recorded as previously paid.
2.The Customer is responsible for the installation of all equipment from the facility to the
designated Point-of-Service. For underground systems, this includes conduit and conductors.
For overhead systems, because the Point-of-Service is the weatherhead or point of attachment to
the facility, this includes the mast or riser and all conductors therein.
3.When the City replaces a Service, the Customer is obligated to accept a shutdown of Utility
Service during regular working hours. The time of the shutdown shall be agreed upon as
mutually acceptable. When, for the convenience of the Customer, the shutdown is during other
than regular working hours, it shall be done entirely at the Customer's expense. The Customer
shall pay the entire cost of the overtime labor, not the incremental cost.
4.The City can generally provide service availability from 30 to 45 days after all fees are paid
except when long lead-time equipment or materials are required. Consult the City for estimated
lead-times.
5.The City cannot be held liable for delays in Service connection caused by conditions beyond its
control, including, but not limited to, delays in the arrival of equipment such as transformers,
switches and cable.
{End}
DocuSign Envelope ID: BB4AB6F9-4D6D-491D-AD97-739DAD767248
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 1
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
A. ABBREVIATIONS
AMI Advanced Metering Infrastructure
AMR Automated Meter Reading
AER Advance Engineering Request
APGA American Public Gas Association
ARB - Air Resources Board (California)
AWWA American Water Works Association
Btu British Thermal Unit
ccf Hundred Cubic Feet (water)
CEC California Energy Commission
CNG - Compressed Natural Gas
CPAU City of Palo Alto Utilities
CPI Consumer Price Index
CPUC California Public Utilities Commission
Dark Fiber (Optic) Licensing Agreement
DOE Department of Energy (Federal)
DOT Department of Transportation (Federal)
DSM Demand-side Management
Electric Vehicle Supply Equipment
ERU Equivalent Residential Unit
Federal Energy Regulatory Commission
Kilovar
Kilovar-hours
kW Kilowatt
kWh Kilowatt-hour
LCFS Low Carbon Fuel Standard
MW Megawatt
MMBtu One million Btu.
NCPA Northern California Power Agency
NEC National Electric Code, Latest Version
Net Energy Metering
Net Energy Metering Aggregation
Net Energy Metering Interconnection Agreement
NRTL Nationally Recognized Testing Laboratory
PAMC Palo Alto Municipal Code
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 2
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
PSIG Per square inch gauge
RAP Rate Assistance Program
PPA Power Purchase Agreement
PST Pacific Standard Time
RTP Real-time Pricing
RWQCP Regional Water Quality Control Plant
Time of Use
Western Area Power Administration
UUT Utilities Users Tax
B. GENERAL DEFINITIONS
Account
The identification billing system for Utility Services.
Advance Engineering Fee
A non-refundable fee paid at the start of an engineering review process. The Advance Engineering Fees
will be credited against the estimated job cost prior to collection of construction fees.
Agency
Any local, county, state or federal governmental body or quasi-governmental body, including, without
limitation, the CPUC, the FERC and any joint powers agency, but excluding the City and any board,
commission or council of the City.
Aggregation Customer
A Customer with a Renewable Electrical Generation Facility wishing to install an eligible Renewable
Electrical Generation Facility that is sized to offset separately metered electric loads on adjacent or
contiguous properties that are solely owned, leased, or rented by them, and who have signed the Net
Energy Metering Interconnection Agreement for NEM Aggregation.
Affected System
An electric system, other than distribution or transmission system, that may be affected by the
proposed Interconnection.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 3
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Affected System Operator
The entity that operates an Affected System.
Applicant
An individual, corporation, partnership, Agency, or other legal entity or authorized agent of same,
requesting CPAU to supply any or all of the following:
1. Electric Service
2. Water Service
3. Gas Service
4. Wastewater Collection
5. Refuse Service
6. Storm and Surface Water Drainage Service
7. Fiber Optics Service
Or, an entity submitting an Application for Interconnection pursuant to Rule 27.
Application (for Interconnection of Generating Facilities)
An approved standard form (Load Sheet) submitted to CPAU for Interconnection of a Generating
Facility.
Beneficiary Account
The Electric Service Meter(s) serviced by an Aggregation Generating Facility, as listed on
the Aggregation NEMA-IA form.
Bidweek Price Index
The price reported in Natural Gas Intelligence Bidweek California
under the column for the calendar month.
Billing Period
Also service or The normal Billing Period for CPAU Customers is
approximately 30 days, with variations occurring due to staff availability, holiday scheduling, field
verification of Meter readings, or any other billing-related issues requiring additional investigation prior
to issuance of the bill.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 4
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
British Thermal Unit
Also tu The standard sub-unit of measurement comprising a Therm of natural Gas. One (1) Therm
equals 100,000 Btu.
Business Day
Any day, except a Saturday, Sunday, or any day observed as a legal holiday by the City.
Business Partner
A Utilities customer having multiple service locations in the City of Palo Alto.
Certification Test
A test pursuant to Rule 27 that verifies conformance of certain equipment with approved performance
standards in order to be classified as Certified Equipment. Certification Tests are performed by NRTLs.
Certification; Certified; Certificate
The documented results of a successful Certification Test.
Certified Equipment
Equipment that has passed all required Certification Tests.
Charge
Any assessment, cost, fee, surcharge or levy for Utility Service other than a Tax, including metered and
unmetered Utility Service, capacity, connections, construction, penalties, and mandated or required
Customer financial obligations for Service.
Charter
The Charter of the City of Palo Alto.
City Attorney
The individual designated as the City Attorney of the City under Section 2.08.120 of Chapter 2.08 of
Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the City
Attorney.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 5
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Collector
The Person(s) authorized under Section 5.20.040 of the Palo Alto Municipal Code to provide collection,
processing and disposal of Refuse including Solid Waste, Compostable Materials and Recyclable
Materials pursuant to one or more written contracts with the City.
City Manager
The individual designated as the City Manager of the City under Section 2.08.140 of Chapter 2.08 of
Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of the City
Manager.
City of Palo Alto, or City
The government of the City of Palo Alto, a chartered City and a municipal corporation duly organized
and validly existing under the Laws of the State of California, with a principal place of business located
at 250 Hamilton Avenue, Palo Alto, County of Santa Clara. For the purposes of these Rules and
Regulations, the term may include services provided by both the City of Palo Alto Utilities
Department and the City of Palo Alto Public Works Department.
City of Palo Alto Public Works Department (Public Works)
The City Department responsible for providing Refuse Service, Wastewater Treatment and Storm and
Surface Water Drainage Services. Other Utility Services such as Water, Gas, Electric, Wastewater
Collection, and Fiber Optics are provided by the City of Palo Alto Utilities Department.
City of Palo Alto Utilities Department (CPAU)
The City Department responsible for providing Water, Gas, Electric, Wastewater Collection and Fiber
Optic Utility Services. Other Utility Services such as Refuse Service, Wastewater Treatment and Storm
and Surface Water Drainage are provided by the City of Palo Alto Public Works Department.
Code
The words "the Code" or "this Code" shall mean the Palo Alto Municipal Code.
Commercial Service
Commercial Utility Service is provided to businesses, non-profit organizations, public institutions, and
industrial Customers. The term also applies to Utility Services through Master Meters serving multi-
family Residential dwellings and common areas of multi-family facilities.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 6
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Compostable Materials
Organic materials designated by the City as acceptable for collection and processing, including, without
limitation, yard trimmings, food scraps, soiled paper and compostable plastics, but excluding animal
manure, sewage sludge, and human biological infectious wastes.
Container
Any bin, box, cart, compactor, drop box, roll-off box, or receptacle used for storage of Solid Waste,
Recyclable Materials, Compostable Materials or other materials designated by the City to be collected
by the City Collector.
Cubic Foot of Gas (cf)
The quantity of Gas that, at a temperature of sixty (60) degrees Fahrenheit and a pressure of 14.73
pounds per square inch absolute, occupies one cubic foot.
Curtailment
The act of reducing or interrupting the delivery of natural Gas.
Customer
The Person, corporation, Agency, or entity that receives or is entitled to receive Utility Service(s) from
the City of Palo Alto, or in whose name Service is rendered for a particular Account as evidenced by the
signature on the Application, contract, or agreement for Service. In the absence of a signed instrument,
a Customer shall be identified by the receipt of any payment of bills regularly issued in the name of the
Person, corporation, or Agency regardless of the identity of the actual user of the Utility Service(s).
Customer-Generator:
An customer- as that term is defined by the California Public Utilities Code section
2827, as the same may be amended from time to time.
Dark Fiber
A Fiber Optic cable provided to end-users or resellers by CPAU without any of the light transmitters,
receivers, or electronics required for telecommunications over the Fiber. Infrastructure for Fiber Optic
activation is provided by the reseller or end-user.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 7
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Dark Fiber Infrastructure
Components of the CPAU Fiber Optic Distribution System required to provide Service to Customers
(licensees), that are attached, owned, controlled or used by the City, located overhead or underground
within the Public Right-of-Way, the Public Utility Easements and Leased Service Properties.
Dark Fiber (Optic) Licensing Agreement
The mandatory contractual agreement between the City and the customer specifying the terms,
conditions and pricing to access the City of Palo Dark Fiber (Optic) Ring.
Dedicated Distribution Transformer
A Distribution Transformer that is dedicated to serving a single premise.
Demand
The highest rate of delivery of Electric energy, measured in Kilowatts (kW) or kilovolt amperes (kVA)
occurring instantaneously or registered over a fixed time period (normally fifteen minutes unless
otherwise specified within a monthly billing cycle).
Demand Charge
An electrical Charge or rate that is applied to a metered Demand reading expressed in Kilowatts to
compute a Demand Charge component of a Electric bill.
Demarcation Point
The Demarcation Point for a project shall be the Customer side of the panel onto which the CPAU Fiber
terminates within the Customer Premises, unless otherwise specified in the Proposal for Dark Fiber
Services.
Deposit
A fixed amount (residential customers), or an estimated amount based upon usage (commercial
customers, except Fiber Optic), to be paid to the Utilities Department upon submission of an Application
for Service. Deposits from customers with good payment history will be retained for 36 months and
returned to the customer. Customers with inconsistent payment history will have deposits retained or re-
submitted until Utility Service on the account is permanently discontinued.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 8
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Detailed Study
An engineering study consisting of an Interconnection System Impact Study and Interconnection
Facilities Study for the purpose of identifying Interconnection Facilities, Distribution Upgrades and
Reliability Network Upgrades.
Disconnect Notice
A written notice from CPAU to the customer indicating the date that Utility Service will be terminated
or discontinued unless payment is tendered to mitigate an outstanding balance or until a
operating condition is brought into compliance with CPAU regulations and requirements.
Discontinuance of Service
The closing of a Utilities account. Considered to be a permanent cessation of service unlike temporary
termination of service for non-payment.
Distribution Services
Includes, but is not limited to, Utility Service provided by the Distribution System and other Services
such as billing, meter reading, administration, marketing, and Customer Services. Does not include
Services directly related to the Interconnection of a Generating Facility as per Rule 27.
Distribution System
The infrastructure owned and operated by CPAU which is capable of transmitting electrical power, other
than Interconnection Facilities, or transporting Water, Wastewater, or Gas within the City of Palo Alto.
The Electric Distribution System transmits power from the Interconnection with PG&E to
Meter located on the Premises. The Gas Distribution System transports Gas from
PG&E receiving stations to Meter located on the Customer Premises. The Water Distribution
System transports Water from the San Francisco Water Department receiving stations and CPAU wells
to the meter located on the Customer Premises. The Wastewater Collection System transports sewage
from the Premises to the Water Quality Control Plant.
Effluent
Treated or untreated Wastewater flowing out of a Wastewater treatment facility, sewer, or industrial
outfall.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 9
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Electric, Electric Service
Utility Service provided to residents and business owners in the City of Palo Alto consisting of
generation, transmission, and distribution of electrical power for retail use. Electric Service is provided
by the City of Palo Alto Utilities Department.
Electric Vehicle Supply Equipment (EVSE)
The conductors, including the ungrounded, grounded, and equipment grounding conductors and the
electric vehicle connectors, attachment plugs, and all other fittings, devices, power outlets, or apparatus
installed specifically for the purpose of transferring energy between the premises wiring and the electric
vehicle. EVSE is as defined in the California Electrical Code, California Code of Regulations (CCR),
Title 24, Part 3, Chapter 6, Article 625 (Electric Vehicle Charging System), as amended.
Enterprise Funds, Enterprise Services
A budgetary identification for individual Utilities services. Each individual Utility (electric, natural gas,
water, wastewater, storm drain, fiber optic, refuse) has its own operating and capital budgets, staffing,
contracts, financial obligations, cash reserves, etc. combined into specific Enterprise Funds.
Emergency
An actual or imminent condition or situation, which jeopardizes Distribution System Integrity.
Emergency Service
Electric Service supplied to, or made available to, Load devices which are operated only in Emergency
situations or in testing for same.
Energy Services
Energy commodity and any applicable ancillary Services used to generate and transport such commodity
from its origin to the Point of Receipt. May also mean the sale of value added Services associated
orrelated to the Provision and/or usage of energy commodity.
Equivalent Residential Unit (ERU)
This is the basic unit for computing storm and surface water drainage fees. All single-family Residential
properties are billed the number of specified in the table contained in Utility Rate Schedule D-1,
according to parcel size. All other properties have ERU's computed to the nearest 1/10 ERU using this
formula: No. Of ERU = Impervious Area (sq. ft.) / 2,500 sq. ft.
Final Bill
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 10
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
The last bill that is issued upon permanent discontinuance of service. This bill will combine ending
financial debits and credits, close the account, and terminate all further customer and Utility financial
obligations.
Fiber Optic, Fiber Optic Service
A solid core of optical transmission material. Fiber Optic Service that is provided by the City of Palo
Alto Utilities Department is referred to as Dark Fiber.
Fiber Optic Backbone
The high-density portion of the Dark Fiber Infrastructure installed and owned by the City.
Force Majeure
The occurrence of any event that has, had or may have an adverse effect on the design, construction,
installation, management, operation, testing, use or enjoyment of the Utility Services, which is
beyond the reasonable control of the parties and which event includes, but is not limited to, an Act of
God, an irresistible superhuman cause, an act of a superior governmental authority, an act of a public
enemy, a labor dispute or strike or a boycott which could not be reasonably contemplated by the City or
Customer affected thereby, a defect in manufactured equipment (including, but not limited to, the Dark
Fibers), fire, floods, earthquakes, or any other similar cause.
Function
Some combination of hardware and software designed to provide specific features or capabilities. Its
use, as in Protective Function, is intended to encompass a range of implementations from a single-
purpose device to a section of software and specific pieces of hardware within a larger piece of
equipment to a collection of devices and software.
Gas
Any combustible gas or vapor, or combustible mixture of gaseous constituents used to produce heat by
burning. It shall include, but not be limited to, natural gas, gas manufactured from coal or oil, gas
obtained from biomass or from landfill, or a mixture of any or all of the above.
Gas, Gas Service
Utility Service provided to residents and business owners in the City of Palo Alto consisting of
procurement, transmission, and distribution of Gas for retail use. Gas Service is provided by the City of
Palo Alto Utilities Department.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 11
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Generating Facility
All Generators, electrical wires, equipment, and other facilities owned or provided by Producer for the
purpose of producing Electric power. This includes a solar or wind turbine Renewable Electrical
Generation Facility that is the subject of a Net Energy Metering and Interconnection Agreement and
Rule and Regulation 29.
Generator
A device converting mechanical, chemical or solar energy into electrical energy, including all of its
protective and control Functions and structural appurtenances. One or more Generators comprise a
Generating Facility.
Gross Nameplate Rating; Gross Nameplate Capacity
The total gross generating capacity of a Generator or Generating Facility as designated by the
manufacturer(s) of the Generator(s).
Initial Review
The review by CPAU, following receipt of an Application, to determine the following: (a) whether the
Generating Facility qualifies for Simplified Interconnection; or (b) if the Generating Facility can be
made to qualify for Interconnection with a Supplemental Review determining any additional
requirements.
Inspector
The authorized Inspector, agent, or representative of CPAU.
Interconnection; Interconnected
The physical connection of a Generating Facility in accordance with the requirements of the
Utilities Rules and Regulations so that Parallel Operation with Distribution System can occur
(has occurred).
Interconnection Agreement
An agreement between CPAU and the Producer providing for the Interconnection of a Generating
Facility that gives certain rights and obligations to effect or end Interconnection. For the purposes of the
Utilities Rules and Regulations, the Net Energy Metering and Interconnection Agreement (for
NEM and NEM Aggregation Customers), and the Power Purchase Agreements authorized by the City
Council may be considered as Interconnection Agreements for purposes of defining such term.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 12
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Interconnection Facilities
The electrical wires, switches and related equipment that are required in addition to the facilities
required to provide Electric Distribution Service to a Customer to allow Interconnection.
Interconnection Facilities may be located on either side of the Point of Common Coupling as appropriate
to their purpose and design. Interconnection Facilities may be integral to a Generating Facility or
provided separately.
Interconnection Facilities Study
A study conducted by CPAU for an Interconnection Customer under the Detailed Study process to
determine a list of facilities (including Interconnection Facilities, Distribution Upgrades, and
Reliability Network Upgrades as identified in the Interconnection System Impact Study), the cost of
those facilities, and the time required to interconnect the Generating Facility with distribution
ortransmission System.
Interconnection Request
An request to interconnect a new Generating Facility, or to increase the capacity of, or make
a Material Modification to the operating characteristics of, an existing Generating Facility that is
interconnected with Distribution or Transmission System.
Interconnection Study
A study to establish the requirements for Interconnection of a Generating Facility with
Distribution System.
Interconnection System Impact Study
An engineering study conducted by CPAU for an Interconnection Customer under the Independent
Study Process that evaluates the impact of the proposed interconnection on the safety and reliability of
distribution and/or transmission system and, if applicable, an Affected System.
Internet Exchange
Any Internet data center for telecommunications equipment and computer equipment for the purposes of
enabling traffic exchange and providing commercial-grade data center services.
Island; Islanding
A condition on Electric Distribution System in which one or more Generating Facilities deliver
power to Customers using a portion of Distribution System that is electrically isolated from the
remainder of Distribution System.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 13
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Junction
A location on the Dark Fiber Infrastructure where equipment is installed for the purpose of connecting
communication cables.
Junction Site
The area within the Transmission Pathway at which a Junction is located.
Kilovar (kVar)
A unit of reactive power equal to 1,000 reactive volt-amperes.
Kilovar-hours (kVarh)
The amount of reactive flow in one hour, at a constant rate of Kilovar.
Kilowatt (kW)
A unit of power equal to 1,000 watts.
Kilowatt-hour (kWh)
The amount of energy delivered in one hour, when delivery is at a constant rate of one Kilowatt; a
standard unit of billing for electrical energy.
Law
Any administrative or judicial act, decision, bill, Certificate, Charter, Code, constitution, opinion, order,
ordinance, policy, procedure, Rate, Regulation, resolution, Rule, Schedule, specification, statute, tariff,
or other requirement of any district, local, municipal, county, joint powers, state, or federal Agency, or
any other Agency having joint or several jurisdiction over the City of Palo Alto or City of Palo Alto
Utilities or Public Works Customers, including, without limitation, any regulation or order of an official
orquasi-official entity or body.
Licensed Fibers
One or more fibers comprising a part of the Dark Fiber Infrastructure that are dedicated to the exclusive
use of the Customer under the Provisions of the Dark Fiber License Agreement, Proposal to Dark Fiber
Services Agreement and the Utilities Rules and Regulations.
Licensed Fibers Route
A defined path of Licensed Fibers that is identified by specific End Points.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 14
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Load(s)
The Electric power Demand (kW) of the Customer at its Service Address within a measured period of
time, normally 15 minutes, or the quantity of Gas required by a Customer at its Service Address,
measured in MMBtu per Day.
Low Carbon Fuel Standard (LCFS)
A program developed and administered by the California Air Resources Board to lower the carbon
intensity of transportation fuel under the Global Warming Solutions Act of 2006 (AB 32). Through the
LCFS program, the City, through its Electric Utility, receives credits for providing electricity to charge
electric vehicles. These credits are sold and the funds are utilized to benefit current or future electric
vehicle customers, educate the public on the benefits of electric vehicle transportation, and accelerate the
adoption of electric vehicles.
Lower Sewer Lateral
The portion of the wastewater pipe from the Wastewater Main to the City Sewer Cleanout or to the
property line if there is no City Sewer Cleanout.
Master-metering
Where CPAU installs one Service and Meter to supply more than one residence, apartment dwelling
unit, mobile home space, store, or office.
Maximum Generation
For a customer with a non-utility generator located on the side of the Point of Common
Coupling, the Maximum Generation for that non-utility generator during any billing period is the
maximum average generation in kilowatts taken during any 15-minute interval in that billing period
provided that in case the generator output is intermittent or subject to violent fluctuations, the City may
use a 5-minute interval.
Meter
The instrument owned and maintained by CPAU that is used for measuring either the Electricity, Gas or
Water delivered to the Customer.
Metering
The measurement of electrical power flow in kW and/or energy in kWh, and, if necessary, reactive
power in kVar at a point, and its display to CPAU as required by Rule 27.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 15
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Metering Equipment
All equipment, hardware, software including Meter cabinets, conduit, etc., that are necessary for
Metering.
Meter Read
The recording of usage data from Metering Equipment.
Minimum Charge
The least amount for which Service will be rendered in accordance with the Rate Schedule.
Momentary Parallel Operation
The Interconnection of a Generating Facility to the Distribution System for one second (60 cycles) or
less.
Nationally Recognized Testing Laboratory (NRTL)
A laboratory accredited to perform the Certification Testing requirements under Rule 27.
Net Electricity Consumer
A Customer-Generator whose Generating Facility produces less electricity than is supplied by CPAU
during a particular period, as such definition may otherwise be modified or supplemented by any
definition in California Public Utilities Code section 2827(h)(2), as the same may be amended from time
to time.
Net Energy Metering
Net Energy Metering means measuring the difference between the electricity supplied through
Electric utility Distribution System and the electricity generated by the customer- facility and
delivered to Electric utility Distribution System over a specified twelve-month period.
Net Energy Metering Cap (NEM Cap)
Five (5) percent of the historical system peak of 190 MW from 2006, or 9.5 MW, using the
Alternating Current (AC) capacity rating. Where the CEC AC rating is not available, CPAU will
multiply the inverter AC nameplate rating by 0.86.
Net Generation Metering
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 16
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Metering of the net electrical power of energy output in kW or energy in kWh, from a given Generating
Facility. This may also be the measurement of the difference between the total electrical energy
produced by a Generator and the electrical energy consumed by the auxiliary equipment necessary to
operate the Generator.
Net Nameplate Rating
The Gross Nameplate Rating minus the consumption of electrical power of a Generator or Generating
Facility as designated by the manufacturer(s) of the Generator(s).
Net Surplus Customer-Generator
A Customer-Generator Generating Facility produces more electricity than is supplied by CPAU,
during a particular period, as such definition may otherwise be modified or supplemented by any
definition in California Public Utilities Code section 2827(h)(3), as the same may be amended from time
to time.
Net Surplus Electricity Compensation
A per kilowatthour rate offered by CPAU to the Net Surplus Customer-Generators (excluding
Aggregation Customers) for net surplus electricity, as such definition may otherwise be modified or
supplemented by any definition in California Public Utilities Code section 2827(b)(8), as the same may
be amended from time to time.
Non-Islanding
Designed to detect and disconnect from an Unintended Island with matched Load and generation.
Reliance solely on under/over voltage and frequency trip is not considered sufficient to qualify as Non-
Islanding.
Occupied Domestic Dwelling
Any house, cottage, flat, or apartment unit having a kitchen, bath, and sleeping facilities, which is
occupied by a Person or Persons.
Parallel Operation
The simultaneous operation of a Generator with power delivered or received by CPAU while
Interconnected. For the purpose of this Rule, Parallel Operation includes only those Generating
Facilities that are Interconnected with Distribution System for more than 60 cycles (one
second).
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 17
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Performance Test, Performance Tested
After the completion of any Fiber Interconnection work, the City will conduct a Performance Test of
each Fiber constituting a part of the proposed leased fibers to determine its compliance with the
Performance Specifications.
Performance Specifications
These specifications will include, but not be limited to, criteria relating to end-to-end optical time
domain reflectometer data plots that identify the light optical transmission losses in each direction along
the leased fibers whenever the testing is possible, measured in decibels at a wavelength of 1310 or 1550
nanometers for singlemode Fiber, as a Function of distance, measured in kilometers.
Person
Any individual, for profit corporation, nonprofit corporation, limited liability company, partnership,
limited liability partnership, joint venture, business, family or testamentary trust, sole proprietorship, or
other form of business association.
PG&E Citygate
The PG&E Citygate is the point at which backbone transmission system connects to
local transmission system.
Point of Common Coupling (PCC)
The transfer point for electricity between the electrical conductors of CPAU and the electrical
conductors of the Producer.
Point of Common Coupling Metering
Metering located at the Point of Common Coupling. This is the same Metering as Net Generation
Metering for Generating Facilities with no host load.
Point of Delivery (POD)
Unless otherwise specified, the following definitions apply: For Electric, that location where the Service
lateral conductors connect to the Service entrance equipment; for overhead Services, the
POD is at the weather-head connection; for under-ground Services, the POD is located at the terminals
ahead of or at the Meter; for multiple Meter arrangements with connections in a gutter, the POD is at
the Meter terminals (supply-side); for multiple Meter arrangements in a switchboard, the POD is
typically at the connectors in the utility entrance section; for Natural Gas, the POD is the point(s) on the
Distribution System where the City delivers natural Gas that it has transported to the Customer.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 18
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Point of Interconnection
The electrical transfer point between a Generating Facility and the Distribution System. This may or
may not be coincident with the Point of Common Coupling.
Point of Service (POS)
Where CPAU connects the Electric Service lateral to its Distribution System. For Fiber Optics Service,
this is where CPAU connects the Fiber Service to the backbone. This point is usually a box located in or
near the street or sidewalk and can be in the Public Right-of-Way. This point is at a mutually agreed
upon location established at the time of installation.
Pole Line
Overhead wires and overhead structures, including poles, towers, support wires, conductors, guys, studs,
platforms, cross arms braces, transformers, insulators, cutouts, switches, communication circuits,
appliances attachments, and appurtenances, located above ground and used or useful in supplying
Electric, communication, or similar or associated Service.
Power Factor
The percent of total power delivery (kVA) which does useful work. For billing purposes, average Power
Factor is calculated from a trigonometric function of the ratio of reactive kilovolt-ampere-hours to the
Kilowatt-hours consumed during the billing month. Power Factor is a ratio that reflects the reactive
power used by a Customer. CPAU maintains an overall system Power Factor above 95% to reduce
distribution system losses caused by low Power Factor.
Power Factor Adjustment
CPAU must install additional equipment to correct for Customers that maintain a low Power Factor, and
may make a Power Factor Adjustment to a bill to account for those costs and the additional
energy costs and losses incurred by CPAU due to the low Power Factor.
Premises
All structures, apparatus, or portion thereof occupied or operated by an individual(s), a family, or a
business enterprise, and situated on an integral parcel of land undivided by a public street, highway, or
railway.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 19
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Primary Service
CPAU Electric distribution Service provided to a Premises at a voltage level equal to or
greater than 1000 volts.
Producer
The entity that executes an Interconnection Agreement with CPAU. The Producer may or may not own
or operate the Generating Facility, but is responsible for the rights and obligations related to the
Interconnection Agreement.
Proposal for Dark Fiber Services
A project-specific Service agreement that acts as a supplemental document for the Dark Fiber License
Agreement. This Service agreement shall include the proposed Interconnection fees, applicable Fiber
licensing fees, term of the Service, and summary of licensed Fiber elements.
Protective Function(s)
The equipment, hardware and/or software in a Generating Facility (whether discrete or integrated with
other Functions) whose purpose is to protect against Unsafe Operating Conditions.
Provision
Any agreement, circumstance, clause, condition, covenant, fact, objective, qualification, restriction,
recital, reservation, representation, term, warranty, or other stipulation in a contract or in Law that
defines or otherwise controls, establishes, or limits the performance required or permitted by any party.
Prudent Utility Practices
The methods, protocols, and procedures that are currently used or employed by utilities to design,
engineer, select, construct, operate and maintain facilities in a dependable, reliable, safe, efficient and
economic manner.
Public Right-of-Way
The areas owned, occupied or used by the City for the purposes of furnishing retail and/or wholesale
Electricity, Gas, Water, Wastewater, Storm and Surface Water Drainage, Refuse Service or
communications commodity and/or distribution Service, and the means of public transportation, to the
general public, including but not limited to, the public alleys, avenues, boulevards, courts, curbs, gutters,
lanes, places, roads, sidewalks, sidewalk planter areas, streets, and ways.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 20
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Public Utility Easements
The areas occupied or used by the City for the purpose of providing Utility Service to the general public,
and all related Services offered by the Utilities Department and/or Public Works Department, the
rights of which were acquired by easements appurtenant or in gross, or are other interests or estates in
real property, or are the highest use permitted to be granted by the nature of the interest in and to
the affected real property. This term incorporates all public Service easements for Utility Services that
have been recorded by the City with the Recorder of the County of Santa Clara, California.
Public Works Department
See City of Palo Alto Public Works Department.
Rate Schedule
One or more Council-adopted documents setting forth the Charges and conditions for a particular class
or type of Utility Service. A Rate Schedule includes wording such as Schedule number, title, class of
Service, applicability, territory, rates, conditions, and references to Rules.
Recyclable Materials
Materials designated by the City as suitable for collection and transport to a material recovery facility
for processing into a recycled content product, including, but not limited to newspaper, paper, cans,
corrugated cardboard, glass and certain types of plastic, and metals.
Refuse Service
Refuse Service includes weekly collection, processing and disposal of Solid Waste, weekly collection
and processing of Recyclable Materials, weekly collection and processing of Compostable Materials and
construction and demolition waste, street sweeping service, the household hazardous waste program,
and the annual Clean Up Day.
Reliability Network Upgrades
The transmission facilities at or beyond the point where distribution system interconnects to the
CAISO Controlled Grid, necessary to interconnect one or more Generating Facility(ies) safely and
reliably to the CAISO Controlled Grid, as defined in the CAISO Tariff.
Renewable Electrical Generation Facility
A Generation Facility eligible for NEM under California Public Utilities Code section 2827 et seq. as
the same may be amended from time to time.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 21
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Reserved Capacity
For a customer with one or more non-utility generators located on the side of the Point of
Common Coupling, the Reserved Capacity for each billing period is the lesser of 1) the sum of the
Maximum Generation for that period for all non-utility generation sources; or 2) the maximum average
customer demand in kilowatts taken during any 15-minute interval in the billing period provided that in
case the load is intermittent or subject to violent fluctuations, the City may use a 5-minute interval.
Residential Service
Utility Service provided to separately metered single family or multi-family, domestic dwelling.
Rules and Regulations
See Utilities Rules and Regulations
Scheduling Coordinator
An entity providing the coordination of power schedules and nominations to effect transportation and
distribution of Gas, Electric power and energy.
Secondary Service
CPAU Electric distribution Service provided to a Premises at a voltage level less than 1000
volts.
Service(s)
Utility Services offered by the City of Palo Alto include Electric, Fiber Optics, Gas, Water, Wastewater
Collection services provided by the Utilities Department (CPAU); and Refuse Service, Wastewater
Treatment, and Storm and Surface Water Drainage Services provided by the Public Works Department.
Service Address
The official physical address of the building or facility assigned by Planning Department, at
which Customer receives Utility Services.
Service Charge
A fixed monthly Charge applicable on certain Rate Schedules that does not vary with consumption. The
Charge is intended to recover a portion of certain fixed costs.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 22
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Service Drop
The overhead Electric Service conductors from the last pole or other aerial support to and including the
splices, if any, connecting to the service entrance conductors at the building or other structure. Or, in the
case of Fiber Optic Drops, the overhead Fiber Optics cable from the last pole or other aerial support to
the building or other structure to and including the termination box.
Services or Service Lines
Facilities of CPAU, excluding transformers and Meters, between infrastructure and the Point of
Delivery to the Customer.
Service Territory
The geographic boundaries within the City of Palo Alto limits served by the physical Distribution
System of the CPAU.
Sewer Cleanout
A point of access where the sewer lateral can be serviced.
Short Circuit (Current) Contribution Ratio (SCCR)
The ratio of the Generating short circuit contribution to the short circuit contribution provided
through Distribution System for a three-phase fault at the high voltage side of the distribution
transformer connecting the Generating Facility to system.
Simplified Interconnection
An Interconnection conforming to the minimum requirements as determined under Rule 27.
Single Line Diagram; Single Line Drawing
A schematic drawing, showing the major Electric switchgear, Protective Function devices, wires,
Generators, transformers and other devices, providing sufficient detail to communicate to a qualified
engineer the essential design and safety of the system being considered.
Smart Inverter
A Generating inverter that performs functions that, when activated, can autonomously
contribute to grid support during excursions from normal operating voltage and frequency system
conditions by providing: dynamic reactive/real power support, voltage and frequency ride-through, ramp
rate controls, communication systems with ability to accept external commands and other functions.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 23
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Solid Waste
Solid Waste means solid and semisolid wastes, generated in or upon, related to the occupancy of,
remaining in or emanating from residential premises or commercial premises, including garbage, trash,
rubbish, ashes, industrial wastes, manure, animal carcasses, solid or semisolid wastes, and other solid
and semisolid wastes. Solid Waste shall not include liquid wastes or sewage, abandoned vehicles,
hazardous waste, recyclable materials or compostable materials.
Special Facilities
Special Facilities are facilities requested by an Applicant in addition to or in substitution for standard
facilities which CPAU would normally provide.
Splice
A point where two separate sections of Fiber are physically connected.
Standby Service
Back-up Energy Services provided by CPAU.
State Energy Surcharge
The California State Board of Equalization administers the Energy Resources Surcharge Law, as
authorized under the Revenue and Taxation Code (section 40016). The surcharge is imposed upon the
consumption in California of electrical energy purchased from an electric utility on and after January 1,
1975. Every electric utility in California making energy sales to consumers must collect and remit to the
state the amount of surcharge applicable to its consumers. Information on the surcharge and current
surcharge rate can be found at the California Board of web site.
Storm and Surface Water Drainage
Utility Service provided to residents and business owners in the City of Palo Alto. Storm and Surface
Water Drainage Service is provided by the City of Palo Alto Public Works Department.
Submetering
Utility submetering is the implementation of a system that allows a landlord, property management firm,
condominium association, homeowners association, or other multi-tenant property to bill master-
metered tenants for utility usage.
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 24
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Supplemental Review
A process wherein CPAU further reviews an Application that fails one or more of the Initial Review
Process screens. The Supplemental Review may result in one of the following: (a) approval of
Interconnection; (b) approval of Interconnection with additional requirements; or (c) cost and schedule
for an Interconnection Study.
System Integrity
The condition under which a Distribution System is deemed safe and can reliably perform its intended
Functions in accordance with the safety and reliability rules of CPAU.
Tax
Any assessment, Charge, imposition, license, or levy (including any Utility Users Tax) and imposed by
any Agency, including the City.
Telemetering
The electrical or electronic transmittal of Metering data in real-time to CPAU.
Temporary Service
Service requested for limited period of time or of indeterminate duration such as, but not limited to,
Service to provide power for construction, seasonal sales lots (Christmas trees), carnivals, rock crushers
orpaving plants. Temporary Service does not include Emergency, breakdown, or Standby Service.
Termination of Service
When one or more Utilities services are interrupted for non-payment. Assumed to be a temporary
situation unless service is permanently discontinued and the Account is closed.
Therm
A Therm is a unit of heat energy equal to 100,000 British Thermal Units (Btu). It is approximately the
energy equivalent of burning 100 cubic feet (often referred to as 1 ccf) of natural Gas. Since Meters
measure volume and not energy content, a Therm factor is used to convert the volume of Gas used to its
heat equivalent, and thus calculate the actual energy use. The Therm factor is usually in the units
therms/ccf. It will vary with the mix of hydrocarbons in the natural Gas. Natural Gas with a higher than
average concentration of ethane, propane or butane will have a higher Therm factor. Impurities, such as
carbon dioxide or nitrogen lower the Therm factor.
(SGY7MKR)RZIPSTI-( &&%&* (( (%( (%(
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 25
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Total Rated Generating Capacity
Total Rated Generating Capacity will be calculated as the sum of the rated generating capacity of all
installed Renewable Electrical Generation Facilities participating in NEM or NEM Aggregation. The
rated generating capacity for each individual Renewable Electrical Generation Facility participating in
NEM or NEM Aggregation will be calculated as follows:
1. For Solar: For each Renewable Electrical Generation Facility that is a solar photovoltaic
generating facility, CPAU will use the Alternating Current (AC) rating; or where the
CEC AC rating is not available, CPAU will multiply the inverter AC nameplate rating by
0.86; and
2. For Non-Solar: For all other Renewable Electrical Generation Facilities, CPAU will use the
AC nameplate rating of the generating facility.
Transfer Trip
A Protective Function that trips a Generating Facility remotely by means of an automated
communications link controlled by CPAU.
Transmission Pathway
Those areas of the Public Right-of-Way, the Public Utility Easements and the Leased Service Properties
in which the Dark Fiber Infrastructure is located.
Transmission System
Transmission facilities owned by CPAU that have been placed under the operation control and
are part of the CAISO Controlled Grid, as defined in the CAISO Tariff.
Trap
Any approved equipment or appliance for sealing an outlet from a house-connection sewer to prevent
the escape of sewer Gas from a main line through a building connection (service) sewer.
Underground Utility District
An area in the City within which poles, overhead electric or telecommunication wires, and associated
overhead structures are prohibited or as otherwise defined in Section 12.04.050 of the PAMC.
(SGY7MKR)RZIPSTI-( &&%&* (( (%( (%(
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 26
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Unintended Island
The creation of an Island, usually following a loss of a portion of Distribution System, without
the approval of CPAU.
Unsafe Operating Conditions
Conditions that, if left uncorrected, could result in harm to personnel, damage to equipment, loss of
System Integrity or operation outside pre-established parameters required by the Interconnection
Agreement.
Upper Sewer Lateral
The portion of the wastewater pipe from the building or structure to the City Sewer Cleanout or Lower
Sewer Lateral.
Utilities Department
See City of Palo Alto Utilities Department.
Utilities Director
The individual designated as the Director of Utilities Department under Section 2.08.200 of Chapter
2.08 of Title 2 of the Palo Alto Municipal Code, and any Person who is designated the representative of
the director of utilities.
Utility(ies) Rules and Regulations, Rules and Regulations
The compendium of Utilities Rules and Regulations prepared by the Utilities and Public Works
Departments and adopted by ordinance or resolution of the Council pursuant to Chapter 12.20 of the
Palo Alto Municipal Code, as amended from time to time.
Utility(ies) Service(s), Service(s)
Electric, Fiber optics, Water, Gas, Wastewater collection services provided by the City of Palo Alto
Utilities Department (CPAU) and Refuse Service, Wastewater Treatment and Storm and Surface Water
Drainage services provided by the City of Palo Alto Public Works Department.
Utility Service Application (Application)
A general CPAU Application form documenting an request for Electric, Water, Gas and
Wastewater Service. The Application documents the contact information, billing
information and basic electric, water, gas and wastewater loading data necessary to approve, design and
install sufficient facilities based on load and usage information provided by the Applicant.
(SGY7MKR)RZIPSTI-( &&%&* (( (%( (%(
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No 27
DEFINITIONS AND ABBREVIATIONS
RULE AND REGULATION 2
Utility Users Tax (UUT)
City of Palo Alto Tax imposed on Utility Charges to a Water, Gas, and/or Electric Service user. This
may include Charges made for Electricity, Gas, and Water and Charges for Service including Customer
Charges, Service Charges, Standby Charges, Charges for Temporary Services, Demand Charges, and
annual and monthly Charges, as described in Chapter 2.35 of the Palo Alto Municipal Code.
Wastewater
Utility Service provided to residents and business owners in the City of Palo Alto. Wastewater Utility
Services include collection and treatment of Wastewater. Wastewater Collection Service is provided by
the City of Palo Alto Utilities Department, and Wastewater Treatment Service is provided by the City of
Palo Alto Public Works Department.
Wastewater Main
Collector pipes for numerous sewer laterals from an area or neighborhood. Wastewater Mains convey
the wastewater to larger trunk sewer lines or to a water quality treatment plant.
Water
Utility Service provided to residents and business owners in the City of Palo Alto for retail use. Water
Service is provided by the City of Palo Alto Utilities Department.
Water Column (WC)
Pressure unit based on the difference in inches between the heights of water columns as measured in a
manometer. WC = 0 0.25 psi.
(END)
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CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No. 1
UTILITY SERVICE CONNECTIONS
AND FACILITIES ON CUSTOMER PREMISES
RULE AND REGULATION 18
A. GENERAL
Rule and Regulation 18 outlines the general requirements governing Utility Service Connections and
facilities on Customer Premises in the City of Palo Alto. For information and Rules specific to each
type of Utility Service, please refer to the following Special Utility Regulations:
Rule and Regulation 20 Special Electric Utility Regulations
Rule and Regulation 21 Special Water Utility Regulations
Rule and Regulation 22 Special Gas Utility Regulations
Rule and Regulation 23 Special Wastewater Utility Regulations
Rule and Regulation 24 Special Refuse and Recycling Utility Regulations
Rule and Regulation 25 Special Storm and Surface Water Drainage Utility Regulations
Rule and Regulation 26 Special Fiber Optics Utility Regulations
B. SERVICE CONNECTION REQUIREMENTS
Upon an approved Application for a new Utility Service, CPAU will connect Utility Service Lines of
suitable capacity to the CPAU infrastructure at a Point of Service designated by CPAU, provided
that:
1.The property fronts on a public street, highway, alley, lane, or right-of-way along which
CPAU has or will install the appropriate infrastructure; or the property has a contiguous
easement or right-of-way along which CPAU has or will install Utility infrastructure.
2.CPAU has approved the Customer s applicable: Utility Service Application and plans, Meter
locations, Electric switchboard design and location, and Water backflow prevention device
type and location.
3.The Applicant has complied with CPAU and Building Department requirements for the
project and completed the installation in accordance with CPAU-approved plans submitted
by the Applicant.
4.The Applicant has installed all required Service equipment and facilities (e.g., Electric
Service equipment with Meter socket, main disconnect device, Water control valve,
(SGY7MKR)RZIPSTI-( &&%&* (( (%( (%(
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No. 2
UTILITY SERVICE CONNECTIONS
AND FACILITIES ON CUSTOMER PREMISES
RULE AND REGULATION 18
backflow preventer, Fiber demarcation cabinet, etc.) in accordance with the Special Utility
Regulations listed in section A. above.
5.The Applicant has paid all required connection Charges and fees.
6.The Building Inspector has approved the installation authorizing the Customer to
activate the Service.
C. OWNERSHIP AND RESPONSIBILITY FOR SERVICE LINES
1. General
a.All materials and equipment installed by CPAU on the Premises in the
construction or operation of CPAU Services will at all times be and remain the sole
property of CPAU and may be repaired, replaced, or removed by CPAU at any time.
CPAU will attempt to notify and coordinate material and equipment modifications
with Customers when possible and in non-emergency situations.
b.The Customer shall exercise reasonable care to prevent CPAU equipment on the
Premises from being damaged or destroyed and shall refrain from
interfering with same. The Customer shall immediately notify CPAU upon the
discovery of any defect in CPAU equipment.
c.No rent or other Charge whatsoever shall be made by the Customer against CPAU for
placing, maintaining or accessing any Meters, equipment, substations or other
facilities on the Premises that are required to install, maintain, upgrade or
otherwise provide Utility Service.
D. INSTALLATION OF SERVICE CONNECTION:
1.Only duly authorized employees of CPAU shall be allowed to connect the
Electric, Gas, or Fiber Optic Service to, or disconnect the Service from, the CPAU
infrastructure.
(SGY7MKR)RZIPSTI-( &&%&* (( (%( (%(
CITY OF PALO ALTO
UTILITIES RULES AND REGULATIONS
Issued by the City Council
Effective 11-1-2016
Sheet No. 3
UTILITY SERVICE CONNECTIONS
AND FACILITIES ON CUSTOMER PREMISES
RULE AND REGULATION 18
2.If the City allows the Customer to connect or disconnect the Water or Wastewater Service
from the City distribution/collection system, then the work shall be observed by a WGW
Utilities Inspector.
E. RELOCATION OR MODIFICATION OF SERVICE CONNECTIONS
The Customer is responsible for all costs associated with relocation or modification of Utility
equipment initiated at the request, or to provide Service to new load. A credit towards
costs associated with modifications to Utility equipment required by the installation of Electric
Vehicle Supply Equipment at single family or multi-family residential sites may be available under
the Ci Low Carbon Fuel Standard Program, as described in Rate Schedule E-15.
(END)
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