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HomeMy WebLinkAboutRESO 9464Resolution No. 9464 Resolution of the Council of the City of Palo Alto Amending City of Palo Alto Utility Rules and Regulations 15 (Metering), 21 (Special Water Utility Regulations), 22 (Special Gas Utility Regulations) and 23 (Special Wastewater Utility Regulations) RECITALS A. Section 12.20.010 of the Palo Alto Municipal Code grants the City Council the authority to adopt by resolution rules and regulations governing utility services and the fees and charges therefor. B. The proposed amendments to Utilities Rules and Regulations 15 (Metering), 21 (Special Water Utility Regulations), 22 (Special Gas Utility Regulations) and 23 (Special Wastewater Utility Regulations) clarify responsibility for ownership and maintenance of various facilities required to provide utility service, establish set construction project values which trigger upgrades to existing water and wastewater facilities, and make these Rules and Regulations simpler to implement and clearer for customers and staff. C. Rule and Regulation 15 establishes the requirements for metering, including ownership and responsibility of gas, water, and electric metering equipment; installing,· sealing, and testing of meters; and master metering. D. Rules and Regulations 21, 22, and 23 establish special requirements for the water, gas, and wastewater utilities, which include requirements for automatic fire service, fire hydrants, maintenance of gas service pipes, customer responsibility for wastewater laterals, and other requirements specific to each utility. The Council of the City of Palo Alto RESOLVES, as follows: SECTION 1. Pursuant to Section 12.20.010 of the Palo Alto Municipal Code, Rule and Regulation 15 (Metering), Rule and Regulation 21 (Special Water Utility Regulations), Rule and Regulation 22 (Special Gas Utility Regulations) and Rule and Regulation 23 (Special Wastewater Utility Regulations) are hereby amended to read as set forth in amended Rule and Regulation 15, Rule and Regulation 21, Rule and Regulation 22 and Rule and Regulation 23, attached hereto and incorporated herein by reference. The foregoing Rules and Regulations, as amended, shall become effective on December 29, 2014. II II II 1 141029mf6053127 SECTION 2. Except as specifically amended by this resolution, all existing Utility Rules and Regulations shall remain in full force and effect. SECTION 3. The Council finds that the adoption of this resolution does not meet the California Environmental Quality Act's definition of a project, pursuant to California Public Resources Code Sec. 21065, therefore no environmental assessment is required. INTRODUCED AND PASSED: October 27, 2014 AYES: BERMAN, BURT, HOLMAN, KLEIN, KNISS, PRICE, SCHARFF, SCHMID, SHEPHERD NOES: ABSENT: ABSTENTIONS: ATIEST: / c~,~ ~City Clerk APPROVED AS TO FORM: v-- 2 141029 mf 6053127 ATTACHMENT B METERING RULEANDREGULATION 15 A. OWNERSHIP OF AND RESPONSIBILITY FOR METERING EQUIPMENT CPAU shall furnish, own and maintain all Gas Regulators and all Meters for measuring Electric, Water, and Gas usage by the Customer. In addition, CPA shall furnish, own and maintain all equipment including: instrument transformers, phase shifting transformers, test switches, and connecting circuitry necessary for measuring Electricity used by the Customer. CPAU may, at its option, meter delivery to Primary Service Customers at Secondary Service voltage, and apply an adjustment factor to compensate. An accurate record will be kept by CPAU, or its designated Meter data management agent, of all Meter readings, and such record will be the basis for determination of any bill rendered for Service. CPAU reserves the right to estimate Meter readings, should any Meter fail to register correctly the amount of commodity used by the Customer. B. METER INSTALLATIONS 1. LOCATION a. All Meters shall be installed by CPAU in a convenient location upon the Applicant's Premises, and so placed to be at all times accessible for inspection, reading and testing. Meter location must be approved by CPAU; placement of Meters above the ground-floor level is generally not permitted. b. The Customer shall, at the Customers' own expense, provide a new and approved location for the Meter or Meters in order to comply with CPAU Rules and Regulations, and whenever the existing Meter or Meters become inaccessible for inspection, reading, or testing 2. MULTIPLE-OCCUPANCY BUILDINGS In buildings in which separate Meters are required for each unit to measure separately the Electric Service, Gas or Water supplied to each Customer, Meters for each Service will be located at one central point, per the CPA U standards or as otherwise specified by CPAU. Each Meter position shall be clearly marked by the building owner to indicate the particular location supplied by it. If more than one Gas Meter is required to serve a multiple-occupancy building, a Public CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No.1 METERING RULEANDREGULATION 15 Utility Easement shall be required for the Gas Service Line and Gas Meters 3. SEALING OF METERS All CPAU Meters will be sealed by CPAU and no such seal shall be tampered with or broken except by an authorized representative ofCPAU. If a Meter is tampered with, bypassed or otherwise compromised by the Customer, CPAU may discontinue and remove the Service in addition to charging for the estimated amount of Utilities used, and pursue all available civil and criminal remedies. If Service is removed, Customer will be responsible for the expense of removal and installation of new Service before the new Service is re-installed and activated. 4. ELECTRIC DEMAND METERS Generally, Demand Meters will not be installed on Loads with an estimated maximum Demand less than six (6) or eight (8) kW or eight (8) horsepower(hp). Demands of such lesser loads will be determined by a Load check. 5. ADDITIONAL METERING CPAU may, at its discretion and at its cost, install additional Metering for system quality control purposes. 6. CAP A CITY OF METERS CPAU will set Water and Gas Meters to match the Customer's Demand as stated on the Customers Utility Application/load sheet. CPAU may install Meters with a capacity in excess of what is needed to supply the stated demand if the Customer pays all applicable fees associated with the larger Meter. It is the Customer's responsibility to submit an accurate Utility application/load sheet for Meter and Service capacity sizing. C. METER TESTS 1. Any Customer may secure a test of the accuracy of the Meter serving the Customer's Premises. Prior to the test, the Customer will be required to make a deposit with CPAU as specified in CPAU Rate Schedule C-1. The deposit will be returned to the Customer if CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No.2 METERING RULE AND REGULATION 15 the Meter is found by test to register more than two percent (2%) faster under conditions of normal operation. Otherwise, the deposit will be retained by CPAU to offset a portion of the cost of making such test. 2. The Customer has the right to require that the test be made in their presence, or a representative's presence at the Meter shop. A written report giving the result of the test will be supplied to the Customer upon request within ten (1 0) days of the test. 3. Meters will be tested before their installation, except that in the case of newly purchased single phase Electric Meters, the manufacturer's test may be used as the installation test when CPAU's random test indicates satisfactory test conditions for a particular manufacturer and a particular shipment. No Meter will be placed in Service or allowed to remain in Service if it is found to have an error in registration in excess of two percent (2%) under condition of normal operation. D. MASTER METERING Separate Premises, even though owned by the same Customer, will not be supplied Water, Gas, and/or Electric through the same Meter (i.e. master Meter), except as provided herein. 1. 2. RESIDENTIAL Customers for which Water, Gas, and Electric Master-metering was installed prior to December 31, 1982, may continue to obtain Service at a single Point of Delivery through a single Metering installation for two or more single-family dwelling units in the same building or for two or more multi-family dwelling buildings, provided such buildings are adjacent to each other on an integral parcel of land undivided by a public highway, street, or railway. Requests for Master-metered multi-family Residential Service subsequent to December 31, 1982, will be evaluated and approved if central space conditioning is acceptable to CPAU. Developments with such central systems may continue to qualify for Master-metering. NONRESIDENTIAL CPAU need not serve Premises directly, but will provide Master-metered Gas Service, where any ofthe following conditions are met: a. The building will contain central heating, air conditioning, or central domestic hot CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No.3 METERING RULE AND REGULATION 15 Water and can be shown (using methods of calculation acceptable to CPAU) to be more energy efficient and at a more favorable cost-benefit ratio than would be the case if individual Metering were installed. b. The building is designed to be subdivided or modified after construction to meet changing space needs of a number of tenants. 3. SEPARATE METERING IMPRACTICAL Where, in the sole opinion of CPAU, it is impractical for CPAU to meter individually each Premise or space, CPAU may meter only those Premises or spaces that it is practical to meter, if any. 4. ESTABLISHING EXCEPTION The owner of the building shall bear the burden of proof satisfactory to CPAU in establishing an exception for any of the above reasons. E. TOTALIZING METERING Totalizing though a single Electric Meter of the Electricity delivered by two or more separate Services will be considered if a Customer is served at primary voltage, has an estimated or actual Load in excess of 3,000 kVa, and all Services serve a contiguous site. Any exception to this provision must be explicitly addressed by a Rate Schedule or Customer Contract (Rule 5). CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council (END) Effective 12-29-2014 Sheet No.4 ATTACHMENT D SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 A. GENERAL In addition to the general requirements outlined in Rule and Regulation 18 for Utility Service Connections and Facilities on Customers' Premises, the following is required: B. SERVICE CONFIGURATIONS 1. NUMBER OF SERVICES PER BUILDING Only one Water Service Line is allowed for a building or other Customer Premises, except additional Water Sevices may be provided for commercial properties at CPAU's discretion, if the following conditions apply: a. Space is not available in the Public Right-of-Way at any one location for the number of Water Meters required to serve the property. b. Additional Water Services are needed for irrigation and fire Water Services. C. AUTOMATIC FIRE SERVICE 1. PURPOSE An automatic fire service connection in 2-inch to 10-inch size will be furnished only if adequate provisions approved by CPAU are made to prevent the use of Water for purposes other than fire extinguishing. 2. APPLICATION AND AGREEMENT The Applicant will be required to sign an Application for CPAU connection and agree to operate the fire service in accordance with these Rules and Regulations. The Applicant, at the Applicant's expense, will be required to install an approved backflow protection assembly in accordance with Title 17 of the California Administrative Code, Section E of this Rule and Regulation, and City standards. 3. INSTALLATION CHARGES CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 SheetNo 1 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 The Applicant will be required to make payment in advance of construction m accordance with CPAU's applicable Connection Fee Rate Schedule. 4. QUANTITATIVE CHARGES a. Water for fires: no Charges will be made for Water used to extinguish accidental fires. b. Other: Water used for any purpose other than extinguishing fires or testing or repairing fire extinguishing facilities, shall be paid for under Water Rate Schedule W-3. Unauthorized Water use shall be subject to criminal prosecution as set forth in Water Rate Schedule W-3. 5. VIOLATION OF AGREEMENT If Water is used from a fire service in violation of the agreement or of this Rule and Regulation, CPAU may, at its option, levy a fine, discontinue and remove a Service in addition to charging for the Water illegally used, and pursue all available civil and criminal remedies, including but not limited to prosecution pursuant to Palo Alto Municipal Code Section 1.08. If a fire service is removed, Customer will be responsible for the expense of removal and installation of a new fire service before the new service is re-installed and activated. 6. PRESSURE AND SUPPLY CPA U assumes no responsibility for loss or damage because of lack of Water or pressure and merely agrees to furnish such quantities and pressures as are available in its general Distribution System. The Service is subject to shutdowns and variations required by the operation of the Water system and system Demands. D. FIRE HYDRANTS 1. USE AND DAMAGE OF FIRE HYDRANTS No Person or Persons, other than those designated and authorized by the proper authority, or by CPAU, shall open any fire hydrant, attempt to draw Water from it, or in any manner CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 2 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 damage or tamper with it. Any violation of this section will be prosecuted via all available civil and criminal remedies, including but not limited to Palo Alto Municipal Code Section 1.08. a. The following conditions must be met to draw Water from a public fire hydrant: i. Prior to use at a construction site or for any other purpose, a Person must first obtain a Fire Hydrant Meter Permit from CPAU. ii. A deposit will be required on the Hydrant Meter supplied by CPAU per applicable Water Service Rate Schedule for Fire Hydrants (W-2). iii. Meter reading is performed by Utilities Operations Department at a 6- month interval when the permittee brings in the meter for renewal, or at the end of the rental period if it's less than 6 months. iv. Charges shall be billed and paid according to CPAU's applicable Water Service Rate Schedule for Fire Hydrants (W-2). v. All Water taken from the fire hydrant must be registered on the hydrant Meter. It is illegal to draw Water from a hydrant without the hydrant Meter attached to record the volumes. b. FINES AND PENAL TIES i. Any Person(s) drawing Water from a public fire hydrant without a Fire Hydrant Meter Permit or without registering the Water taken on the hydrant Meter shall be subject to criminal prosecution. ii. Failure to submit timely Meter reading cards may result in forfeiture of all or part of the Customer deposit. iii. Failure to return the hydrant Meter at the end of the appropriate period may result in additional Charges per Water Service Rate Schedule for Fire Hydrants (W -2). iv. Individual or companies who are found in violation of Rule 21 D.l(a)(i) or Rule 21 D.l(a)(v) on more than one occasion in a three year period may be denied any use of fire hydrant Water Service. Such Customer may use reclaimed Water if available. 2. MOVING OF FIRE HYDRANTS CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 3 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 When a fire hydrant has been installed in the location specified and approved by CPAU, CPAU has fulfilled its obligation. If a property owner or other party desires a change in the size, type, or location of the hydrant, the owner shall bear all the cost of such changes, without refund. Any change in the location of a fire hydrant must be approved by the City of Palo Alto Fire Department and the Utilities Department. The cost of relocation shall be as estimated by the Engineering Manager for Water-Gas-Wastewater. This cost estimate must be paid before CPAU will begin relocation. E. WATER SYSTEM PROTECTION 1. CROSS CONNECTION CONTROL PROGRAM The purpose of the Cross Connection Control Program is to protect the City's potable Water from contamination. The connection of unprotected actual or potential connections between the potable Water system and any source or system containing unapproved Water, or any substance that presents a potential danger is prohibited. This program is operated in accordance with the current State Department of Public Health Regulations contained in Title 17 of the California Administrative Code, Chapter 5, Subchapter 1, Group 4, Sections 7583 through 7604, as amended (hereafter "State Regulations"). This Cross Connection Control Program document drafted in accordance with State Regulations, is available on the City's website and on file with the City Clerk. The Director of Utilities is authorized to terminate Water Service to any Customer who fails to comply with this Rule and any other City Cross Connection Program requirements after notice is given. 2. BACKFLOW PROTECTION a. GENERAL REQUREMENTS 1. Backflow protection assemblies must be approved by the University of Southern California's (USC) Foundation for Cross Connection Control. A list of approved assemblies and other background information can be found at the assembly manufacturer's website and the Foundation's website: http://www. usc.edu/dept/fccchr/list.html. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 4 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 n. The Customer must install the required Water backflow prevention assemblies in accordance with CPAU and State of California requirements. m. The backflow prevention assemblies are owned and maintained by the Customer. IV. The Customer is responsible for annual testing of the backflow prevention assemblies and any required repair or replacement. Additional information about annual testing requirements is provided in section E(2)( e) of this Rule. v. As a protection to the Customer's plumbing system, the Customer must install a suitable pressure relief valve and pressure expansion tank between a backflow assembly and any natural gas, electric or solar water heater on the Customer's Water system. vi. The backflow prevention assembly must be installed in a Utility-approved location on private property at a· location within 5 feet of the Point of Service (property line/Meter) unless a different location is specified elsewhere in this Rule or an exception has been granted by the Water, Gas, and Wastewater Engineering Manager. b. EXISTING SERVICES Existing Water connections (commercial, industrial or domestic) will be required to install Reduced Pressure Principle Assembly (RPP A) backflow prevention assembly at the Customers expense within 90 days of notification by CPAU when: 1. Salt Water, or Water otherwise polluted, is available for industrial or fire protection purposes, or where fresh Water hydrants are or may be installed on piers or docks; ii. The Premises are now or may be engaged in processes which produce industrial wastes, or where the Premises are or may be engaged in handling Wastewater or any other dangerous substances; m. Gray Water, stored rain Water, well Water, reclaimed Water or other unapproved source of Water is present on the premise for irrigation or other uses. IV. An approved Water supply line terminates at a pier head outlet which is used to supply vessels at piers or Water fronts. These installations shall be CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 5 v. Vl. CITY OF PALO ALTO SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 located where they will prevent the return of any Water from a vessel or any other source into the approved Water supply line. The Customer is engaged in the handling of dangerous or corrosive liquids, or industrial or process Water. Circumstances are such that there is danger of backflow of Wastewater or other contaminated liquids through plumbing fixtures of Water-using or treating equipment, or storage tanks and reservoirs. Such circumstances include, but are not limited to, dangers present at the following types of facilities or caused by the following types of activities: a) Non-single family home swimming pools; b) Sewage ejector pumps; c) Boilers, hydronic or solar heating systems; d) Animal veterinary or grooming facility; e) Automotive maintenance, washing, painting or fueling facility; f) Oil, gas, radioactive material or chemical storage, transmission or production facilities; g) Barber I beauty shop or nail salon; h) Restaurant, bar, or brewery; i) Printer copy/reprographic service or film processing/developing; j) Dental, medical facility, nursing home, sanitarium or hospital; k) Manufacturing or processing plant; 1) Dry cleaning or laundry facility; m) Portable cleaning/spray equipment ; n) Steam cleaning facilities; o) Swamp cooler, cooling tower or water chillers; p) Water booster pump; q) Tanker truck yards or Water storage tanks; r) Florist or plant nursery; s) Non-single family home fountain or lagoon; t) Grocery store; u) Gym, hot tub or spa facility; v) Concrete, Asphalt, sand or gravel plant; w) Laboratory, school or college; x) Metal Manufacturing, processing, plating, cleaning or fabrication; y) Morgue, mortuary, graveyard, crematorium or funeral home; UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 6 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 z) The Water Gas Wastewater Operations has determined that the service connection poses a contamination risk to the Water Distribution System. c. SPECIAL CONDITIONS-EXISTING SERVICES When a Customer is required to install a backflow prevention assembly in the University Avenue or California Avenue Business Districts, the Customer may, at the discretion of the Director of Utilities and the Chief Building Official be allowed to install backflow prevention assemblies in the Public Right-of-Way (PROW) where no feasible placement alternative exists outside of the PROW. The customer must obtain an Encroachment Permit from the City of Palo Alto prior to the installation of the backflow prevention assembly. Installations in the PROW are subject to the following conditions: i. Existing building structure must contain a vertical wall at the edge of the PROW ii. The Customer must obtain insurance with minimum liability coverage of $1,000,000 each for personal injury and property damage, and shall indemnify and hold the City harmless via a contractual liability endorsement. iii. The backflow prevention assemblies are limited to sizes rated as 2 inches or smaller. IV. BPAs located in the PROW shall encroach the minimum distance necessary for compliance. In no event shall right-of-way sidewalk access be restricted to less than five (5) feet of clearance. v. Any BPA proposed in the PROW may, at the discretion of the Director of Planning and Community Environment, require mitigation to paint the equipment to match the building, provide for a screening cage, or other techniques to minimize visual impacts along the streetscape. vi. Any BPA proposed in the PROW to be located on the exterior of a designated historic building requires review and approval by the Department of Planning and Community Environment, in addition to other approvals. vii. In the event of a future building improvement, the Encroachment Permit will be revoked as a component of development approval, and the CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 7 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 Applicant will be required to move the backflow prevention assembly off ofthe Public ROW and onto the Applicant or building owner's property. d. NEW OR UPGRADED SERVICES The installation of a backflow prevention assembly is required before the connection of a new or upgraded Service under any of the following conditions: 1. For single family Residential Customers, an approved Reduced Pressure Principle Assembly (RPPA) backflow prevention assembly is required when an unapproved fresh Water supply is available from a well, spring, reservoir, or other source. This condition applies even if the unapproved source is not connected to the Utilities Water System. If the Customer agrees to abandon this other supply, agrees to remove all pumps and piping necessary for the utilization of this supply, and properly abandons this supply source, the installation of backflow protective assembly may not be required. ii. For commercial or industrial fire services, a RPPA backflow prevention assembly must be installed for any existing or new Water connections. Alternative backflow prevention assemblies may be substituted after approval by the Water Gas Wastewater Engineering Manager. 111. Single and multi-family residences that have fire sprinklers that are connected to the domestic Water Service shall have an approved Double Check Valve backflow prevention assembly installed on the main Water Service connection. IV. Commercial, industrial, retail, and multi-unit housing (more than 4 units in building) Water Service Applicants shall install a (RPP A) backflow prevention assembly for all Water Services. v. Whenever the Water Gas Wastewater Operations Manager has determined that the connection poses a contamination risk to the Water Distribution System. e. INSPECTION AND TESTING OF BACKFLOW PREVENTION ASSEM»LIES i. The owner of any Premises with required backflow prevention assemblies must have them inspected by a Backflow Protection Assembly Tester CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 8 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 certified by the California-Nevada Section of the American Water Works Association at least once annually. n. Backflow prevention assemblies must be inspected and tested before a service is connected. m. Customer must provide proofthat the backflow prevention assembly that they have installed is on USC's Foundationfor Cross Connection Control approved list. IV. Backflow prevention assemblies must be tested annually, and repaired or replaced within 30 calendar days whenever they are defective or upon notice from CPAU. v. The annual testing Certific~ates shall be sent to the Water Transmission Supervisor/Cross Connection Control Officer, City of Palo Alto, P.O. Box 10250, Palo Alto, CA 94301 each year on the anniversary of the device's initial testing. If the backflow testing Certificate is not received within 90 days of notification by the City of the need for one, the City may contract for the testing and charge the Customer for the expense, or terminate Water Service. vi. All expenses for repair and maintenance of backflow prevention assemblies shall be borne by the Customer. vii. The City reserves the right to perform additional inspection or testing of any required backflow prevention assembly as it deems necessary to protect the Water Distribution System. f. PLUMBING CHANGES REQUIRED IN SPECIAL CIRCUMSTANCES In special circumstances, where the Customer is engaged in the handling of dangerous or corrosive liquids, or industrial or process Water, the Utility may require the Customer to eliminate certain plumbing or piping connections as an additional precaution and as a protection to the backflow preventive assemblies. In making plumbing connections beyond the backflow prevention assembly to the Service, the Customer must comply with Local or State Plumbing Ordinances and State Regulations. g. BACKFLOWPROTECTION ON ADDITIONAL WATER SUPPLY LINES Whenever CPAU or State regulations require backflow protection on a water supply line entering a Customer's Premises, any and all water supply lines from the Utility's mains entering such Premises, buildings, or structures shall be CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 9 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 protected by a City approved backflow prevention assembly in conformance with State Regulations, regardless of the use of the additional water supply lines. h. PROTECTION AGAINST FLOWS BETWEEN DIFFERENT MAINS Two or more Services supplying Water from different mains to the same building structure or Premises through which water may flow between mains must have an approved backflow prevention assembly on each Water Service installed at locations defined in this Rule. i. DISCONTINUANCE OF SERVICE Water Service to any Premises may be immediately discontinued by the Utility if the backflow prevention assemblies have not met the conditions outlined in this Rule or the Water Gas Wastewater Operations Manager has determined that situation could cause contamination of the Water Distribution System. Service will not be restored until Water Gas Wastewater Operations Manager has determined that any conditions that compromise the safety of the Water system have been corrected. F. IRRIGATION METERS Water Service for all new and rehabilitated industrial, commercial, and institutional landscaping and new and rehabilitated multi-family common areas requiring a permit or review by the City shall be provided by a separate irrigation Meter. This Meter shall be designated as an irrigation Account and no other utilities will be billed on such Accounts. The Customer shall pay for the additional Service according to Rate Schedule W-5. G. WASTEOFWATER In the event that waste of Water shall be found, due to leaking, defective, or wasteful equipment, the City will notify the Customer. If the Customer does not take reasonable steps to curb this waste, the City shall have the right, after giving due notice, to discontinue Service to the Customer until the repairs have been completed on the Customer's equipment. H. MAINTENANCE OF THE WATER DISTRIBUTION SYSTEM 1. CP AU RESPONSIBILITY CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 SheetNo 10 SPECIAL WATER UTILITY REGULATIONS RULE AND REGULATION 21 CPAU will be responsible for the maintenance of the Water Service from, and including, the Water Meter located near the street curb to, and including, the Water main and the remainder of the system, except that the expense of Water maintenance resulting from violation of the Municipal Code or these Rules and Regulations may be assigned to the responsible party, or CPAU may refuse to perform such maintenance. In easements, CPAU's responsibility is limited to the Water mains and Water Meters. 2. CUSTOMER RESPONSIBILITY a. The Customer will be responsible for replacing Services that are not polyethylene or copper when building a new structure or constructing additions/remodels that have a value greater than $100,000 for residential projects and $300,000 for commercial projects, as stated on the project's building permit application. Reconnection to the City Water Services will only be allowed on current standard Services. All other Services must be replaced, per the WGW Utility Standards, from the main up to and including the Water Meter box at the fees listed in the Utility Rate Schedule W-5. b. The Customer will be responsible for maintenance of the on-site Water Distribution System downstream of the Water Meter in accordance with the Municipal Code, including the Water Meter vaults and boxes. c. It shall be the responsibility of the Customer to keep the top of the Water Meter, vault or box at ground level and clear of vegetation or any other obstruction. If after a 30 day notice from the Utility, the Customer has not caused the Meter, vault, or box to be at ground level and clear of vegetation or obstructions, the Utility will perform the work at the Customer's expense. The Customer will be invoiced for the actual cost to the Utility for the work. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council (END) Effective 12-29-2014 Sheet No 11 ATTACHMENT F SPECIAL GAS UTILITY REGULATIONS RULE AND REGULATION 22 A. GENERAL In addition to the general requirements outlined in Rule and Regulation 18 for Utility Service connections and facilities on Customers' Premises, the following is required. B. ANODE TEST BOXES 1. The anode test box is necessary for testing the cathodic protection system which protects the Gas system from the effects of corrosion. It is the responsibility of the Customer to keep this box to ground level and visible iflocated on Customer's property. 2. If after a 30 day notice from CPAU the Customer has not caused the anode test box to be at ground level and clear of vegetation or obstruction, CPAU may arrange for the work to be performed at the Customer's expense. The Customer shall pay the actual cost to CPAU for the work, and such Charge shall be added to the Customer's monthly bill or billed directly to the Customer. C. MAINTENANCE OF GAS METER LOCATION It is the responsibility of the Customer to keep the Gas Meter accessible for reading and maintenance by controlling the growth of shrubs and plants. Additionally the Meter shall be kept clear of all debris, shields, and construction. 1. "Accessible" means capable of being reached quickly and conveniently 24 hours a day for construction, operation, inspection, testing or reading, without requiring those seeking access to climb over or remove obstacles or obtain special permission or security clearances. 2. If after a 30 day notice from CPAU the Customer has not caused the Meter location to be clear of vegetation or obstruction, CPAU may arrange for the work to be performed at the Customer's expense. The Customer will pay the actual cost to CPA U for the work, and such Charge shall be added to the Customer's monthly bill. D. GAS METER LOCATION 1. Each Gas Meter and Service regulator shall be installed at a location that provides protection from damage due to vehicular traffic, corrosion and extreme temperature exposure to pool chemicals, dryer vents, lawn sprinklers, and other potentially damaging items. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 1 SPECIAL GAS UTILITY REGULATIONS RULE AND REGULATION 22 2. Each Meter must be located in a ventilated area in accordance with the Utility Standards and Federal Department ofTransportation regulations. 3. The City reserves the right to require Gas Meter rooms for multiple-occupancy buildings where the building takes up the whole property (and there is no onsite location for Gas Meters) and more than 10 (ten) Gas Meters are required to provide Service. The Gas Meter room must conform to Federal DOT Codes and the California Plumbing Code. The Gas Meter room can only open to the exterior of the building and no perforations from the Gas Meter room to the interior of the building will be allowed. All electrical equipment (lights, switches, etc.) must be explosion proof suitable for Class I, Div. 1 hazard areas. The Gas Meter room must be adequately vented to the exterior from the top and bottom of the room. The Gas regulator must be located exterior to any structure or enclosure except an approved underground vault. Only low or medium pressure (less than 5 PSIG) Gas may enter the building/Gas Meter room. Service pressures above 7" WC (0.25 PSI) must have prior approval. The Gas Meter installation shall conform to standard detail GD-03B or GD-03C of the WGW Utility Standards, Appendix C. 4. Deviations from these standards and regulations must be approved by CPAU Engineering prior to any work being performed. E. MAINTENANCE OF GAS SERVICE PIPES Existing Gas Service piping that cannot be maintained due to existing site conditions will be rerouted to a new standard Meter location as determined by the Utilities Department. The cost of rerouting the Gas Service pipe from the Gas main in the street to the new Meter location will be at CPAU expense. It is the Customer's responsibility to reroute and test houseline to the new Meter location. All costs associated with rerouting, building permits, inspection and testing of Customer houseline will be at the Customer's expense. Maintenance shall include all repairs, modifications, or replacements of Gas Service piping between the Gas main and Service Meter. F. INSTALLATION OF NEW GAS SERVICE PIPES Gas Services shall be installed, to the extent possible, perpendicular from the Gas main in the street in a straight line to the Gas Meter. Property owners or Service Applicants who wish to install new Gas Service by directional boring must have a Wastewater cleanout located at the front of the building where the Wastewater lateral exits the building. This cleanout is required so the Wastewater lateral can be inspected to verify that it was not damaged by the Gas Service CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 2 SPECIAL GAS lJTILITY REGULATIONS RULE AND REGULATION 22 installation. If there is no Wastewater cleanout at the front of the building and the owner/ Applicant will not install one before contacting the City to install a new Gas Service, the Gas Service shall be installed by open cut method and the owner/Applicant shall be responsible for the additional expense. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council (END) Effective 12-29-2014 Sheet No 3 ATTACHMENT H SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 A. GENERAL In addition to the general requirements outlined in Rule and Regulation 18 for Utility Service Connections and Facilities on Customers' Premises, the following is required: B. HAULED LIQUID WASTE The discharge of hauled liquid wastes is regulated by the Palo Alto Municipal Code 16.09.110. The following Rules and Regulations are to implement this Provision. 1. PURPOSE To provide a means of treating certain waste prohibited from entering the Wastewater system, City of Palo Alto Public Works Department operates a Hauled Liquid Waste Treatment Site at the Regional Water Quality Control Plant (RWQCP). Certain wastes may be hauled to this site for treatment and disposal. 2. WASTES ACCEPTABLE FOR TREATMENT a. Hauled septic tank wastes b. Portable toilet pumpings c. Grease Trap wastes 3. HOURS OF OPERATION Hours of operation for the Liquid Waste Hauler's Treatment Site shall be as established by the Manager, Water Quality rontrol. 4. WASTE IDENTIFICATION The hauler must provide a liter sample, taken in the presence of a waste treatment plant operator, of the contents of each tank to be discharged. The nature and source of the waste will be verified before the truck is permitted to unload. If laboratory analysis indicates that the material is not as represented (septic tank waste or toilet piping from a domestic source) the hauler's permit may be revoked. 5. HAULING OPERATIONS CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 1 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND 'REGULATION 23 a. To discharge at the Regional Water Quality Control Plant, a hauler must: i. Obtain a Trucker's Discharge Permit from the Manager, Water Quality Control; ii. File with City of Palo Alto Public Works Department a Certification of insurance and a hold harmless clause: iii. Post a bond or cash deposit with City of Palo Alto Public Works Department's appropriate division. b. The Trucker's Discharge Permit shall be issued for twelve-month periods and is revocable for the violation of any of these Rules. The fee for Trucker's Discharge Permits shall be as stated in City of Palo Alto Public Works Department Rate Schedule S-4. c. Insurance policies in force with limits of liability shall not be less than those specified below as follows: Coverage for Which Insurance is Afforded Worker's Compensation & Employer's Liability Bodily Injury Liability except automobile including the following coverages: Coverage for Which Insurance is Afforded Protective, Completed Operations, Board Form Contractual and Personal Injury CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Limits of Liability Compensation Statutory $1,000,000 each Person $1,000,000 each occurrence Limits of Liability Effective 12-29-2014 Sheet No 2 SPECIAL WASTEWATER UTILITY REGULATIONS Property Damage Liability except automobile including the following coverages: Protective, Completed Operations, Board Form Contractual and Personal Injury Property Damage Liability except automobile including the following coverages: Protective Completed Operations and Board Form Contractual Bodily Injury & Property Damage Liability Automobile RULE AND REGULATION 23 $1,000,000 each occurrence $1,000,000 each occurrence $1,000,000 each Person $1,000,000 each occurrence d. The hauler must agree to save and hold harmless City of Palo Alto Public Works Department, its officers, agents, and employees from any liability of any nature whatsoever caused in whole or in part, by the negligence of the hauler, or his agents, or employees, arising out of such operation. 6. BILLING Waste Haulers will be billed directly for grease, septic tank and portable toilet wastes. 7. JU:FUSALOFWASTES City of Palo Alto Public Works Department reserves the right to reject any Load of hauled waste under the following conditions: a. If the waste is not properly identified b. Ifthere is not sufficient storage capacity at the plant for the Load c. For reasons of public health or safety at the discretion of the Manager, Water Quality Control Plant. d. If the Load contains waste materials not authorized by these Regulations. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 3 l SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 C. MAINTENANCE OF AND RESPONSffiiLITY FOR THE WASTEWATER COLLECTION SYSTEM Depending on whether the City's Wastewater main is located in the public right of way or in an easement, the Customer may be solely responsible for the inspection, maintenance and repair of a portion of the lateral or the entire lateral. (A lateral is the pipe connecting a building's plumbing system to the City's Wastewater main.) 1. CITYWASTEWATERMAININTHEPUBLICRIGHT-OF-WAY a. If the City's Wastewater main is located in the public right of way, the Customer is responsible for the upper portion of the lateral, from the home or structure down to and including the connection to the City's Wastewater cleanout, as shown on Diagram A below. b. In cases where there is no cleanout at the property line, in the planting strip, or in the sidewalk, but there is cleanout on private property greater than five (5) feet from the property line, the City is responsible for only the portion of the lateral located between the property line and the City's Wastewater main. c. If a cleanout does not exist, the City will install a new cleanout in one of the following locations at the City's discretion: the planting strip, sidewalk, back of sidewalk, or at the same distance as the water meter box setback distance on private property. If the existing cleanout is located on private property, it shall be located within five (5) feet of the property line. If the Customer (or the Owner, if the Customer is not the owner of the property) refuses to permit the City to install a cleanout, then the Customer (or the Owner, if the Customer is not the owner of the property) shall be immediately and solely responsible for the lateral running from the City's Wastewater main to the home or other structure on the Premises. Cl'fY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 4 SPECIAL WASTEWATER UTILITY REGULATIONS CUSTOMER ~~ATER l ~ UPPCR(PRIVAT[)LATCRAL _I Q CITY'S : RfSPOIISIBILITV I ................. -PROPERlY OWNEII'S HESPONSIBILITY I RULE AND REGULATION 23 Diagram A: Customer's responsibility for upper wastewater lateral. 2. CITY WASTEWATER MAIN IN AN EASEMENT City Wastewater mains located in easements are often, but not always, located at the rear of the property rather than under the public street or public right-of-way surface. If the City's Wastewater main is located within an easement, CPAU is responsible for the inspection, maintenance and repair of the Wastewater main located therein. The Customer is responsible for inspecting, maintaining and repairing the Wastewater lateral, including but not limited to: clearing any stoppages and any clean-up related to lateral backups. Diagram B below illustrates the Customer's sphere of responsibility. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 5 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 CUSTOMER CITY'S WASTEWATER MAIIIIII All EASEMEIIT BUI~OING PRIVATE CLEAIIOUT CLeANOUT .I 1·-"n·'· hl'l-----:---'-----..J'---!.-"-' ....:L"-_1 '~;..c...£---L,;:.i._~ I P--"iT"n"'"' : . I I I I I ~-------PROPERTY OWNER'S RESPONSIBILITY I ' Diagram B -Customer's sphere of responsibility for the lateral where the wastewater main is within an easement. 3. CUSTOMER RESPONSIBILITY REGARDLESS OF LOCATION OF CITY WASTEWATERMAIN These rules apply without regard to the location of the City's Wastewater main. a. If maintenance or repair of the City's Wastewater main is required as a result of a violation of the Municipal Code and/or these Regulations or other applicable Law, the Customer is responsible for completing any necessary maintenance at the Customer's sole expense. All lateral replacements and repairs shall be constructed pursuant to the City's current Wastewater Utility Standards and shall require City inspection and approval. b. The Customer shall replace non-plastic Wastewater laterals whenever the Customer is building a new structure or constructing additions or remodels that have a permit valuation greater than one hundred thousand dollars ($100,000) for residential projects and three -hundred thousand dollars ($300,000) for commercial projects, as stated on the City building permit application. Reconnection to a City Wastewater lateral will only be allowed on existing plastic pipe laterals meeting current WGW Utility Standards. All laterals constructed of non-standard pipe materials must be replaced, per the WGW Utility Standards, from the main up to and including the CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 6 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 cleanout at the property line at the fees listed in Rate Schedule S-5, or by the Customer's contractor at the Customer's sole expense. c. The inspection, maintenance and repair of private Wastewater mains and laterals shall be the responsibility of the Customers (or the property owners, if the Customers are not the property owners) up to and including the connection point between the private Wastewater mains and laterals and the City's Wastewater mains or manholes. However, the City will conduct at its cost (without cost to the Customers or the property owners) and assume temporary responsibility for the inspection and maintenance or repair, if required, of the private Wastewater mains and laterals if the City determines, in its sole discretion, that an unsafe condition exists with respect to such private Wastewater mains and laterals and CPA U has created such unsafe condition. CPAU's temporary responsibility and obligation to Inspect and maintain or repair, if required, any private Wastewater main and lateral will continue until CPAU has restored the private Wastewater main and lateral, which are initially determined to be in an unsafe condition, to a safe condition, and the City has taken such other reasonably necessary actions regarding any other Utility facilities that may have contributed, directly or indirectly, to the existence of the unsafe condition. Once the unsafe condition has been corrected, the Customer and/or property owner shall again be solely responsible for the private Wastewater mains and laterals. d. The Customer will be responsible for the on-site Wastewater Collection System in accordance with the Municipal Code, including: i. Preventing storm water, roof or yard drainage, basement, foundation or under-drainage from being discharged into the Wastewater Collection System, unless a permit is granted by Regional Water Quality Control Plant. In addition, any plumbing or piping that is connected or could be connected that would allow the future discharge of storm Water or ground Water into the Wastewater Collection System is prohibited. ii. Maintaining the condition of the on-site Wastewater Collection System so that it is water tight and does not allow the infiltration of groundwater. iii. Keeping the clean-out box at ground level and visible. If after a 30 day notice from CPAU the Customer has not made the clean-out box accessible, CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 7 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 CPAU may remedy the inaccessibility by performing the work and charging the Customer the actual cost incurred. iv. Installing, maintaining, and ensuring proper usage of Grease Control Devices in accordance with the Sewer Use Ordinance (Section16.09.103 of the Municipal Code). If the source of grease contamination in the Wastewater Collection System can be linked to a particular Customer, the Customer may be held responsible for cleaning the Wastewater System, including any associated costs or damages incurred by the City. v. Limiting the Water inflow rate to the Wastewater Collection System during fire system testing to 30 GPM. Higher flushing rates must be diverted to a detention tank to limit the flow rate to 30 GPM. vi. Limiting Wastewater ejector pumps usage so that the following conditions are met: The pump(s) output capacity may not exceed 100 GPM. The Wastewater lateral must change to a 4" gravity flow lateral at least 20' from the City-owned clean out. The velocity in the 4" gravity flow lateral must not exceed 3 feet per second. The tank and float shall be set up such that the pump run time does not exceed 20 seconds or 33 gallons pumped during each cycle. vii. Installing an approved backwater valve per the latest adopted version of the California Plumbing Code 710.0 when the fixtures or drains connected to the Wastewater system are less than one foot above the next upstream Wastewater main manhole cover. The upstream Wastewater main manhole rim elevation shall be shown on the plans. 4. NOTIFICATIONTOCPAU If a Wastewater stoppage occurs, the Customer shall notify CPAU. CPAU will then determine whether the stoppage has occurred in the portion of the system maintained by CPA U or the Customer (or the Property Owner, if the Customer is not the owner of the property). CPAU will clear the stoppage that has occurred in the portion of the system maintained by CPA U. D. SAMPLING OF INDUSTRIAL DISCHARGES IN EXCESS OF 25,000 GALLONS PER DAY CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 8 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 In order to properly apportion costs of operation and maintenance of the R WQCP to industrial or commercial users who, as determined by the Environmental Compliance Division of the RWQCP, are dischargers of chemicals or effluent of a content and/or quality as to require special monitoring and charges, it is essential to determine both the quantity and quality of Wastewater produced by each user so identified. The following is adopted as a fair and equitable method of developing the necessary criteria: 1. FLOW The quantity Charge shall be based upon the metered Water served to the industrial · or commercial user being billed under Section D of this Rule. Exceptions will be made for the following: a. For Customers with one or more cooling towers, the volume of evaporated Water associated with cooling (inflow less outflow) may be used to offset flow calculations for Wastewater billing. To be eligible for such offsets, the Customer must comply with the following items: i. Inflow Water data (a) Customer must have inflow Water Meter(s) on all cooling tower inlet(s); (b) Meter(s) must be annually certified by County Department of Weights and Measures; (c) Proof of Certification(s) must be submitted to Utilities along with annual Meter Reads; ii. Outflow Water data CITY OF PALO ALTO (a) Five (5) cycles of concentration will be assumed for outflow calculations; (b) Customers whose cycles of concentration are greater than five ( 5) and who want to have this reflected in their calculations must have outflow Meter(s) installed; (c) Outflow Meter(s), if installed and used for purposes of calculation, must be annually certified by County Department of Weights and Measures; (d) Proof of Certification(s) must be submitted to Utilities along with annual Meter Reads; UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 9 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 iii. Data acquisition and submittal (a) Customer is responsible for reading and recording each inflow Meter(s) flow (and each outflow Meter, if applicable) on a monthly basis; (b) Meter Reads should be performed at approximately the same time each month; (c) The following data, at a minimum, must be recorded at each reading: i. Date of read ii. Inflow read(s) for each inflow Meter iii. Outflow read( s) for each outflow Meter (if applicable) (d) The City of Palo Alto reserves the right to periodically review Customer's Meter(s) for accuracy; iv. Participation rules and restrictions (a) Customer must have six (6) months of data in the first year to be eligible for participation; (b) Customer must annually submit twelve (12) months of data thereafter; (c) Inflow data (and outflow data, if applicable) must be submitted to the Utilities Customer Service Division annually by May for consideration in calculations for July (the start of the City's fiscal year); b. In cases where the user has extensive landscape irrigation and summer monthly consumption exceeds the average monthly consumption of January, February, and March by more than 50 percent (50%), the average of the January, February, and March consumption shall be used for calculating wastewater discharge for the remaining months of the year. c. If an outflow Meter has been installed, such metered outflow will be used to determine flow in lieu of recorded water meter consumption. 2. CHEMICAL OXYGEN DEMAND, SUSPENDED SOLIDS, AMMONIA a. Measurements of the concentration of these constituents shall be taken from 24-hour composite samples collected periodically for each discharger being billed under Section D of this Rule. i. The constituent concentrations found in these samples and previous samples shall be averaged to provide the basis for establishing the Wastewater Treatment Charge to be levied to the discharger being sampled. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council Effective 12-29-2014 Sheet No 10 SPECIAL WASTEWATER UTILITY REGULATIONS RULE AND REGULATION 23 ii. All samples shall be analyzed at the laboratory of the RWQCP. Treatment Charges will be based upon the quantity and concentration found in the waste stream monitored. b. If an establishment's piping configuration, or other physical considerations, render representative Effluent sampling prohibitively complex or infeasible, then CPAU shall set the establishment's level of sewage effluent constituents for billing purposes at the average effluent levels of industries in CPAU, or where feasible, at the average effluent constituent levels of similar establishments. c. Sampling results are intended to provide an estimate of the quality of Effluent discharge by the facility. Sampling results can vary significantly depending on the facility processes operating on the day of sampling. If the annual sampling results in combination with the flow data indicate a revised annual bill to the Customer, the amount of the increase or decrease shall not exceed 25 percent. The 25 percent limitation is independent of any change in rates or Charges to Rate Schedule S-2. CITY OF PALO ALTO UTILITIES RULES AND REGULATIONS Issued by the City Council (END) Effective 12-29-2014 Sheet No 11