HomeMy WebLinkAboutStaff Report 2410-3579 / Staff Report 2410-3603CITY OF PALO ALTO
Retail Committee
Regular Meeting
Wednesday, October 16, 2024
9:00 AM
Agenda Item
1.Planning for November Study Session on Filling Retail Vacancies, Title Updated, Late
Packet Report, Presentation
Retail Committee
Staff Report
Report Type: ACTION ITEMS
Lead Department: City Manager
Meeting Date: October 16, 2024
Report #:2410-3579
TITLE
Discussion of Future Study Session on Filling Retail Vacancies
This report will be a late packet report published on October 10, 2024.
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Retail Committee
Staff Report
From: City Manager
Report Type: ACTION ITEMS
Lead Department: City Manager
Meeting Date: October 16, 2024
Report #:2410-3603
TITLE
Planning for November Study Session on Filling Retail Vacancies
RECOMMENDATION
Discuss and provide feedback for a study session in November 2024 on filling retail property
vacancies.
EXECUTIVE SUMMARY
The Ad Hoc Retail Committee has expressed interest in further exploring options to address retail
vacancies, especially in the city’s commercial cores of Downtown University Avenue and
California Avenue. Addressing vacant spaces requires engagement and action by a variety of
business stakeholders operating in these commercial cores.
Through a study session, all parties can better understand the perspectives of stakeholders and
perceptions of options for addressing retail vacancies. This report discusses how a study session
could be organized to engage stakeholders and a potential outreach plan.
BACKGROUND
The Ad Hoc Retail Committee has met regularly since it was created in December 2023. It became
a Brown-Act body in March 2024 and has met monthly since with the exception of June and July.
The purpose of the ad hoc is to accelerate implementation of the Council-approved Economic
Development Strategy. The ad hoc Retail Committee supports engagement with business and
community stakeholders and facilitates feedback to staff on ongoing work. More information
about the ad hoc Retail Committee can be found on its website1. Discussion about retail vacancies
has surfaced in multiple ad hoc Retail Committee meetings; a focused study session on the topic
could help advance the consideration of any recommendations from the Committee to the full
Council.
1 Ad Hoc Retail Committee Website:
https://www.cityofpaloalto.org/Departments/City-Clerk/City-Council-Committees/Retail-Committee
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ANALYSIS
This section provides information on potential areas for discussion, information for feedback on
the structure of the study session, and information about outreach to stakeholders.
Potential Areas for Discussion
To engage stakeholders in a constructive conversation about addressing retail vacancies, staff
would like to accurately promote the study session and encourage stakeholder involvement. This
will require staff to clearly articulate the value of engagement to stakeholders so that they
understand how they can participate and outcomes from their participation. Detailing areas for
potential discussion will help stakeholders gauge their interest and willingness to participate.
Given the substantive nature of each topic and the potential of robust engagement, staff requests
feedback on the topics identified below to incorporate into the title of the study session.
Incorporating specific areas of interest into the title of the noticing for the study session better
orients stakeholders and the public about what may be discussed. This will help market the study
session and ensure that it productively advances the conversation about filling retail vacancies.
Potential areas for conversation are listed below with some context based on previous
conversations with the Ad Hoc Retail Committee and business stakeholders.
Entitlement (Planning) and Development Process:
This sub-topic could further build on existing conversations held by the Ad Hoc Retail
Committee and by Economic Development staff with brokers regarding perceived areas
for improvement in the City’s development process. It could feature a conversation with
brokers, property owners, and staff from the Planning and Development services
department. This could identify priorities within work currently underway to revamp the
City’s zoning code, consistent with prior discussion with the Ad Hoc Retail Committee, and
work underway at the Development Center to enhance collaboration and streamline
operations.
Uncertainty of Plans and Parking:
This sub-topic could discuss some of the barriers that brokers have identified regarding
uncertainty due to plans for frontages and parking that deters potential tenants. This
includes issues such as compatibility of parklets from neighboring businesses impacting
retail frontage, conditions on the street, and consistent parking access for patrons. This
topic could cover both parklets as well as parking demand at different times and different
days. This conversation would benefit from engagement with property owners, brokers,
and parklet owners.
Trends in Brick-and-Mortar Retail:
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This sub-topic could discuss national, state, regional, and local trends that brokers are
seeing in brick-and-mortar retail. Through conversations with staff, brokers have
reiterated points that more and more retail-like uses are seeking to locate in commercial
cores. This aligns with recent discussions with the Ad Hoc Retail Committee about zoning
and what uses can be sited where, but additional focus on this sub-topic would facilitate
greater engagement from brokers and property owners about the types of businesses
they view as complementary to the commercial cores. This could then lead to further
refinement of the City’s entitlement process.
Potential Vacancy Tax
The Ad Hoc Retail Committee has expressed interest in further discussing a vacancy tax.
This topic was also discussed at the Planning and Transportation Committee meetings on
zoning changes to enhance retail throughout the City, the most recent of which was
August 14, 20242. This topic would provide a forum for property owners, brokers, and
others to provide their perspective on the advantages and disadvantages that a potential
commercial vacancy tax might have. This discussion would necessarily be preliminary but
could provide an important flow of communication and conversation on the topic
between the City and stakeholders. Following this discussion, the Committee might
recommend that Council make evaluation of this concept a priority objective for 2025.
Interim Activations of Vacant Storefronts:
This sub-topic could feature a conversation with brokers, property owners, and city staff
(such as staff from Public Art) on ways to site temporary art or other aesthetic
enhancements in vacant storefronts. This would focus on ways to improve upon some of
the current treatments seen in vacancies, such as clear windows with empty interiors,
plain window coverings, or “For Lease” signs. Examples could include temporary art
installations, more visually compelling window treatments, or spotlights on community
attractions to help activate the space. This conversation could be complemented by a
discussion of temporary pop-ups with property owners and brokers.
Business Improvement District
The general purpose of a Business Improvement District (BID) is to provide funding for
activities within a defined geographic area that sustain and enhance commercial activity.
For example, BIDs in neighboring jurisdictions sponsor events and concert series as ways
of drawing people to commercial cores. The inactive Business Improvement District for
University Avenue downtown was administered by the Palo Alto Downtown Business and
Professional Association (PADBPA). PADBPA ceased operating during the COVID-19
pandemic. The City Council has expressed interest in reactivating the BID, but this takes
2 Planning and Transportation Committee Meeting:
https://cityofpaloalto.primegov.com/Portal/Meeting?meetingTemplateId=13695
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willing partners from the business community to step into stewardship of assessed
funding. This sub-topic could explore what is needed to reactivate a BID. Competing
commercial centers in Palo Alto, such as Town and Country, centralize promotions and
activations to reach better outcomes than outreach and advertising from individual
stores.
Structure & Format of the Study Session
The ad hoc Retail Committee is governed by the Brown Act, but there is still potential for
greater dialogue than the standard structure of the meeting. At the regular ad hoc Retail
Committee meetings, public comment allows the speaker to make points, but it typically is not
used to have a conversation between Ad Hoc members and those speakers. Given the critical
need for dialogue with business stakeholders on a topic like addressing retail vacancies, a
different format that fosters interaction could contribute to a better flow of information.
To achieve this, staff recommends a semi-structured discussion to receive testimony and
facilitate dialogue between members of the ad hoc Retail Committee and stakeholders. This
could feature a specific set of questions for discussion that the ad hoc Retail Committee might
want to explore or pose to stakeholders to hear their feedback. Conversation could still flow
back and forth enabling discourse and two-way communication between individual
stakeholders and the ad hoc. If the ad hoc Retail Committee wants to focus on specific areas for
discussion, identifying those in advance would also contribute to productive conversations.
While the structure would not permit stakeholders to chime in whenever they like, it would still
represent a more robust engagement than the standard format.
An alternative that is not recommended by staff could be a panel conversation. While a panel
conversation would also enable testimony and conversation it would be on a far more limited
scale than the recommended option. The two-way dialogue and communication would be
limited to panelists, staff, and the members of the ad hoc retail committee, which could limit
engagement from additional stakeholders and limit the breath of feedback resulting in a
process of selecting the panel, potentially leaving key stakeholders feeling left out.
Regardless of which style is selected, compliance with the Brown Act will still be required. This
means the discussion will need to stay within the agendized topics, and each member of the
public must be given an opportunity to speak during public comment irrespective of their
viewpoint on an agendized topic. In any style, a facilitator would also be helpful to serve as a
moderator of the conversation. The City’s Economic Development Coordinator can serve this
role, which may benefit from existing relationships with stakeholders.
Participant Outreach
An open invitation to stakeholders presents the best option to engage with a variety of sectors
on the topic of addressing retail vacancies. This includes property owners, commercial real
estate brokers, existing retailers as external stakeholders. Staff will also work to coordinate
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internally within the City organization depending on which sub-topics the committee would like
to focus on. For example, if the committee would like to discuss options for enhancing vacant
storefronts through public art, staff from the City’s public art program can discuss options for
short-term installations in partnership with property owners and brokers.
Next Steps
Following the October 16, 2024, discussion, staff will conduct outreach to stakeholders. This
outreach effort will take place through various channels, including e-mails, conversations, and
information on the City’s website. To the extent specific areas for discussion can be identified,
that will help staff better promote the study session.
Staff will also prepare a report laying out the structure for the study session that complies with
the Brown Act and encourages stakeholder engagement, as well as areas for potential
discussion, based on the October 16, 2024 conversation. This report will be used as an
additional marketing tool to encourage participation from stakeholders. Staff will work to
agendize this study session for the November 20, 2024, Ad Hoc Retail Committee Meeting.
FISCAL/RESOURCE IMPACT
The development of a November study session would not have any resource nor fiscal impacts
beyond resources already approved for focus on priority goals for economic development
activities in FY 2025.
STAKEHOLDER ENGAGEMENT
This outline has been informed by conversations with stakeholders such as property owners,
brokers, businesses, and the Chamber of Commerce. Further stakeholder engagement will
occur to solicit active contributions to a study session based on discussion with the Ad Hoc
Retail Committee about purpose, format, participants, and potential sub-topics.
ENVIRONMENTAL REVIEW
The discussion of a November study session does not qualify as a project under CEQA.
ATTACHMENTS
None.
APPROVED BY:
Ed Shikada, City Manager
October 16, 2024 www.cityofpaloalto.org/business
Steve Guagliardo,
Assistant to the City Manager
Planning for
November Study
Session on Filling
Retail Vacancies
Retail Committee
November Study Session
▪Focus of the study session:addressing retail vacancies especially in commercial cores of
Downtown University Avenue and California Avenue
▪Study session scheduled for the November 20th Ad Hoc Retail Committee meeting
▪Goal is to better understand the perceptions of stakeholders around retail and options for
addressing retail vacancies
Downtown University Avenue California Avenue
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Potential Areas of Discussion
▪Entitlement (Planning) and Development Process
▪Uncertainty of Access and Parking
▪Trends in Brick-and-Mortar Retail
▪Potential Vacancy Tax
▪Interim Activations of Vacant Storefronts
▪Business Improvement District
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Structure and Format
▪Brown Act applies to the Ad Hoc Retail Committee
▪Structure can be altered somewhat to enhance participation and engagement with
stakeholders through this study session
▪Staff recommends a semi-structured discussion between Ad Hoc Retail Committee
members and stakeholders
▪Enables testimony from stakeholders and dialogue between Retail Committee and
stakeholders
▪Alternative Option: Panel Conversation
▪Not Recommended since the engagement is narrower
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Participants
▪Participants:
▪External Stakeholders:
▪Property Owners
▪Commercial Real Estate Brokers
▪Existing Retailers (including Parklet Operators)
▪Internal Stakeholders (will be based on potential areas of discussion):
▪Economic Development Staff
▪Public Art Staff
▪Planning & Development Services Staff
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NEXT STEPS
▪Following discussion, staff will:
▪Conduct outreach to stakeholders to encourage participation in
November 20 study session
▪Prepare report including structure and areas of discussion
Steve Guagliardo
Assistant to the City Manager
Steve.Guagliardo@CityofPaloAlto.org
650-329-2261