HomeMy WebLinkAboutStaff Report 10357City of Palo Alto (ID # 10357)
Policy and Services Committee Staff Report
Report Type: Action Items Meeting Date: 6/11/2019
City of Palo Alto Page 1
Council Priority: Climate/Sustainability and Climate Action Plan
Summary Title: Green Purchasing Audit Update
Title: Staff Recommends the Policy and Services Committee Recommend the
City Council Accept the Green Purchasing Audit Status Update
From: City Manager
Lead Department: Public Works
Recommendation
Staff recommends that City Council accept the attached Status Report on the City Auditor’s
Green Purchasing Practices Audit Recommendations.
Background
In April 2017, the City Auditor’s Office issued an audit on the City’s Green Purchasing Program.
The purpose of the audit was to determine whether the City of Palo Alto complies with
applicable green purchasing requirements in its purchases. The audit report presented one
finding with a total of eight recommendations.
Discussion
Staff from Public Works, Administrative Services, Utilities, Information Technology,and City
Manager's Office have worked together to complete or make progress on most of the Auditor’s
recommendations. Details are covered in Attachment A–Green Purchasing Audit Matrix June
11, 2019 to summarize the progress made to date.
Attachments:
·Attachment A: June 11 19 Green Purchasing Audit Update_final_5 29 19
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 1
The City Manager has agreed to take the following actions in response to the audit recommendations in this report. The City Manager will report progress on
implementation six months after the Council accepts the audit report, and every six months thereafter until all recommendations have been implemented.
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
Finding: The City does not always comply with applicable green purchasing
requirements in purchases
1.The City
Manager’s
Office should
clearly define
the
department(s)
responsible for
implementing
green
purchasing
policies,
determine if
additional
staffing and
funding is
needed to
implement the
policies, and
provide the
responsible
department(s)
with the
authority to
implement
green
purchasing
ASD/CMO Concurrence: Agree
Target Date: August 1, 2017
Action Plan:
Staff will prepare a document
identifying the responsibilities,
funding, and staffing needs as
suggested.
In progress. June 2019 Management Update:
Roles, responsibilities and staffing needs were drafted by PWD, CMO
and ASD in Fall 2017. To date, it has not been possible to locate
additional staff time or consultant funds to address all the Green
Purchasing needs. Additionally, the Chief Procurement Officer
position was also vacant for several months. Now that the position
has recently been filled, Administrative Services, Public Works and
the City Manager’s Office are discussing staffing options and an
appropriate work plan given staff resource constraints. PWD and
CMO can allot six hours combined monthly towards Green
Purchasing. The new Chief Procurement Officer is exploring whether
a few hours of staff time per month can be contributed to the effort
after all Purchasing staff vacancies are filled.
June 2018 Management Update:
Roles, responsibilities and staffing needs were drafted by PWD, CMO
and ASD.
Funds for a 0.5 contract position have been requested as part of the
FY 2019 budget and were not approved.
Attachment A
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 2
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
across the City.
The responsible
department(s)
should then:
3. Write and
distribute
consolidated
procedures to
implement
green
purchasing
policies,
including the 10
different areas
in the EPP
Policy and
update existing
policies and
procedures to
reflect current
requirements,
including
recycled paper
and p-card
guidance.
CMO/ASD/PWD Concurrence: Agree
Target Date (see related Action Plan
targets below):
a) July 1, 2017
b) September 1, 2017
c) April 22, 2018
d) Ongoing.
Action Plan:
a) Short term (12-18 months):
Identify funding and/or staff
to implement. This could be
via consultant services or
Office of Sustainability staff.
b) P-Card: Confirm proposed
revisions to P-Card
guidelines, and integrate
into PCard Guidelines,
training, and approval
process.
c) Revise Recycled Paper
Policy and procedures and
develop an integrated City-
wide paper reduction and
In progress/
Some Action
Plan items
completed as
noted in
prior update
June 2019 Management Update:
a) In progress. See answer to question #1 under Implementation
Update and Expected Completion Date.
b) Ongoing. The paper policy and two fleet procurement policies
were revised. Additional policies will be revised as needed,
including the Green Purchasing Policy.
June 2018 Management Update:
a) Staff requested a 0.5 contracted position for FY19 to help
implement Green Purchasing Program which was not approved.
b) Completed. Staff revised P-Card Guidelines to reflect
procurement requirements relating to zero waste, pollution
prevention and other environmental policies.
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 3
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
recycled-content paper
procurement plan.
d) Draft/implement/revise
policies and procedures as
needed.
c) Completed. Staff have updated the Procurement of Recycled
Paper and Recycled Paper Products Policy as suggested and
renamed it the Paper Reduction and Procurement of
Environmentally Preferable Paper Products Policy. This policy is
currently under review by the CMO before it is added to the
online policy manual.
d) The paper policy and two fleet procurement policies were
revised.
4. Educate staff
on green
purchasing
policies and
procedures
through various
means, which
could include
citywide emails,
p-card and
other training,
department
staff meetings,
and new
employee
orientations.
ASD, CMO,
PWD
Concurrence: Agree
Target Date: Ongoing as milestones
in this document are achieved.
Action Plan: Ongoing as milestones
in this document are achieved.
In progress. June 2019 Management Update:
Staff education is an ongoing need. Since the last June 2018 Green
Purchasing Audit update, Zero Waste worked with IT and computer
suppliers Toshiba and HP to reduce non-recyclable packaging. Zero
Waste convinced Toshiba to reduce the amount of non-recyclable
packaging by redesigning their computer packaging to be more
paper based and worked with HP to change their packaging to be
more recyclable. Zero Waste was able to get HP to commit to taking
back any non-recyclable packaging material as required in the City’s
purchasing Terms and Conditions.
In FY2020, pending Purchasing staffing levels and the prioritization of
other Green Purchasing priorities, Zero Waste will provide outreach
support to ASD to reduce printing throughout the City. ASD will lead
the effort with the assistance of Zero Waste.
June 2018 Management Update:
Some outreach has already been done, and outreach will be an
ongoing task. Efforts to date include:
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 4
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
Don’t Sprint to Print email campaign from Zero Waste group;
PCard guidelines and training have been revised to reflect
prohibited purchases;
Purchasing is developing educational material in the City’s
“Comearound” self-training tool which will be completed by July 1,
2018;
Provided training to IT staff on April 24, 2018) about City policy to
purchase EPEAT Certified products (Electronic Product
Environmental Assessment Tool)
Discussion about additional education and outreach beyond what
has already been done will begin after FY20219 budget approval
when potential contracted staff availability has been determined.
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 5
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
5. Evaluate the
quality,
performance,
and cost of
40 percent
postconsumer
fiber paper
towels, monitor
the janitorial
contractor’s
use of cleaning
supplies and
paper products
to ensure
compliance
with the green
purchasing
contract
requirements,
and evaluate
the feasibility
of including
other green
products such
as Green Seal
certified soap
and green can
liners in the
next janitorial
contract, as
appropriate.
PWD/Facilities Concurrence: Agree
Target Date (see related Action Plan
targets below):
a) April 22, 2018 (see 3c)
b) Ongoing
c) September 1, 2017
Action Plan:
a) Include evaluation of
custodial paper products
under 3c.
b) Continue to monitor
custodial contractor’s use of
Green Seal products.
c) Analyze more
environmentally preferable
options for trashcan liners.
Completed,
but not all
actions can
currently be
implemented
in FY 2020.
June 2019 Management Update:
a) Partially completed–not all tasks can be completed at this time.
The City’s custodial contractor is now using Green Seal certified
toilet paper and 100% recycled content toilet seat covers
throughout City facilities, and hand towels are now 20% post-
consumer content. Higher content paper towels will need to be
considered for the FY 2021 budget as costs for these are $23,000
greater than what is currently purchased. Upper management
decided not to pursue higher post-consumer recycle content for
paper towels because the cost to benefit ratio could not be
justified at this time. Opportunities to pursue more competitive
pricing could be considered in FY2020 factoring in other Green
Purchasing priorities.
b) Ongoing. Two types of hand soaps are currently used – one is
Green Seal Certified and the other is Eco Logo Certified.
c) Completed. This task cannot be implemented at this time. Trash
can liners with 70% post-consumer recycle content were
evaluated and deemed acceptable. These liners meet EPA
standard for recycle content. The cost to changeover to these
liners is $8,000 annually with the City’s custodial contractor. The
request for additional funding for these liners was approved at the
first phase of the FY 2019 budget process but retracted by upper
management during the budget process because the additional
funding and cost to benefit ratio was not acceptable. The change
also would have required a contract change and Council approval.
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 6
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
June 2018 Management Update:
5a) In progress. City’s custodial contractor is now using Green Seal
certified toilet paper and 100% recycled content toilet seat
covers throughout City facilities, and hand towels are now 20%
post-consumer content. Higher content paper towels will need
to be considered for the FY 2020 budget as costs of higher
recycled content paper towels are $23,000 higher than what is
currently purchased.
5b) Ongoing. Two types of hand soaps are currently used – one is
Green Seal Certified and the other is Eco Logo Certified.
5c) In progress. Trash can liners with 70% post-consumer recycle
content were evaluated and deemed acceptable. These liners
meet EPA standard for recycle content. The cost to changeover
to these liners is $8,000 annually with the City’s custodial
contractor. The request for additional funding for these liners
was approved at the first phase of the FY 2019 budget process,
and if approved by Council will be used as standard practice as
soon as the contractor can transition them in beginning July
2018.
6. Evaluate if the
new
e-procurement
system and
proposed
enterprise
resource
planning (ERP)
system or other
specialized
ASD/PWD Concurrence: Agree
Target Date (see related Action Plan
targets below):
a) December 1, 2017
b) September 1, 2018
Action Plan:
a) Form City-wide stakeholder
committee to recommend
a) In
progress.
June 2019 Management Update:
a) Green Purchasing ERP specifications were submitted to IT and ASD
in fall 2017. Interviews with ERP candidates occurred in late January
2018. Due to the high cost of all proposals, all bids were rejected.
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 7
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
software can
help with
tracking and
reporting green
purchases. As
part of the
planned
transition of
the Annual
Performance
Report to the
City Manager’s
Office,
determine
what green
purchasing
performance
measures to
track and
report on, such
as the number
and percentage
of green
products
purchased and
their
environmental
benefits. The
Sustainable
Procurement
Playbook for
Cities provides
green purchasing
performance measures for
ERP system to track number
and percentage of green
products purchased. If ERP
system cannot achieve this,
consider other options.
b) Identify best indicators to
track environmental
performance for select
contracts and services (e.g.,
less GHG, waste reduction).
b) Not
started.
The City is considering alternatives to upgrade the existing SAP ERP
system
(https://www.cityofpaloalto.org/civicax/filebank/documents/69985).
b) This task has not been started due to insufficient staffing,
competing priorities, and the ERP project being on hold. It is time-
intensive to create, educate, monitor and report environmental
impact indicators, and so this task would need to be prioritized
while factoring in other Green Purchasing and department
responsibilities.
STATUS OF AUDIT RECOMMENDATIONS
GREEN PURCHASING PRACTICES – ISSUED 4/13/17
June 11, 2019 Update
Page 8
Recommendation
Responsible
Department(s) Original Target Date and Response Status Implementation Update and Expected Completion Date
potential
criteria for
what to track.
7. To the extent
possible,
require vendors
to provide data
on the amounts
of green
products and
services that
the City
purchases from
them annually.
ASD/PWD Concurrence: Agree.
Target Date (see related Action Plan
targets below):
a) September 1, 2017
b) Ongoing
Action Plan:
a) Identify selected services
and goods requiring vendor
data and specify data
needed.
b) Monitor and enforce data
collection.
Not started
for 7a and
7b.
June 2019 Management Update:
a and b) Given the current staffing levels, ERP resource constraints
discussed above and competing priorities, this action has not been
pursued.