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HomeMy WebLinkAbout2024-07-03 Utilities Advisory Commission Summary MinutesUtilities Advisory Commission Minutes Approved on: September 4, 2024 Page 1 of 12 UTILITIES ADVISORY COMMISSION MEETING MINUTES OF JULY 3, 2024 REGULAR MEETING CALL TO ORDER Chair Scharff called the meeting of the Utilities Advisory Commission (UAC) to order at 6:01 p.m. Present: Chair Scharff, Commissioners Croft, Gupta, Metz, Phillips, and Tucher (Remote at 6:01 pm, arrived in person at 6:15 pm) Absent: Vice Chair Mauter AGENDA REVIEW AND REVISIONS None ORAL COMMUNICATIONS None APPROVAL OF THE MINUTES ITEM 1: ACTION: Approval of the Minutes of the Utilities Advisory Commission Meeting Held on June 3, 2024 Chair Scharff invited comments on the June 3, 2024 UAC draft meeting Minutes. ACTION: Commissioner Croft moved to approve the draft minutes of the June 3, 2024 meeting as submitted. Commissioner Metz seconded the motion. The motion carried 6-0 with Chair Scharff, Commissioners Croft, Gupta, Metz, Phillips, and Tucher voting yes. Vice Chair Mauter absent. UNFINISHED BUSINESS None UTILITIES DIRECTOR REPORT Dean Batchelor, Utilities Director, delivered the Director's Report Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 2 of 12 Utilities Rates Changes: On June 17, the Palo Alto City Council approved the City’s fiscal year 2025 Capital and Operating Budgets, Utilities financial plans and utility rate changes effective July 1, 2024. Staff are communicating these changes with customers, including these key points: the reasons for rate increases; value of our investment in infrastructure; how CPAU’s rates are generally lower than utilities in neighboring communities; what CPAU is doing to contain costs; and resources provided by the City to help customers keep utility bill costs low. Community outreach involves work with the local media to publish articles on the subject, utility bill inserts, website, email newsletters, social media, neighborhood and business group meetings. Details are available at cityofpaloalto.org/ratesoverview New AMI Video: CPAU has a new video about advanced metering infrastructure, or AMI, that provides an overview of the project. The goal of implementing this technology in our community is to help us serve customers better by providing near real-time utility usage data, enhance our billing efficiency, improve the customer experience, and our utility operations. More information about the AMI project is available at cityofpaloalto.org/AMI Annual Consumer Confidence Report: Every year, CPAU produces a consumer confidence report on water quality conditions for the previous calendar year. The 2023 water quality report is now available online at cityofpaloalto.org/waterresources in English, Spanish and Traditional Chinese. Please contact us at UtilitiesCommunications@cityofpaloalto.org or (650) 329-2479 to request a printed copy, and read more about Palo Alto’s water supply and water quality at cityofpaloalto.org/waterresources Geothermal Energy Contract Prepay: After further discussion with the California Energy Commission staff whether pre-pay transactions would qualify as Renewable Portfolio Standard resources, the NCPA team has determined that the regulatory uncertainty surrounding prepay deals makes it unattractive to pursue at this time. After learning how CEC treats the RECs from Anaheim’s recent prepay transaction, which we will know in ~3-years, the NCPA team will re-evaluate prepay transactions. Business and Key Account Customer Satisfaction Surveys: CPAU is participating as a member of the California Municipal Utilities Association (CMUA) in customer satisfaction surveys for business and key account customers. CMUA’s contractor, GreatBlue Research, is conducting a statewide survey this month of municipal and investor-owned utilities customers so we can benchmark trending results across the state. Soon we will begin what is called an “oversample” survey of Palo Alto business customers so we can gain greater insight into some specific areas of interest in Palo Alto. We will also retain very similar questions to the statewide surveys for comparison purposes. MSC Open House: The City is hosting an Open House at the Municipal Service Center (MSC) to showcase some of the “behind the scenes” work that we do for the community. Join us on Saturday, July 27 from 10 a.m. to 2 p.m. and bring your family, friends, and neighbors for a fun and educational day that is sure to please people of all ages! Enjoy demonstrations and displays, delicious food from attending food trucks (Old Greenwood BBQ and Camila's Tacos), free ice cream from Mister Softee, an electric vehicle expo, music, and other activities. Don’t forget to bring your reusable water containers and consider biking, walking, carpooling, or taking transit for your health and the environment. Past Events Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 3 of 12 Third Thursday at California Ave: Staff attended the Third Thursday on Cal Ave on June 20th to promote the Full-Service Heat Pump Water Heater Program. Staff also displayed materials to promote EVs and other sustainability-related services offered by the City. We spoke with both residents and nonresidents to explain the benefits of heat pump water heaters, and signed up two customers to get a site assessment for a project quote. EV Showcase at Stanford Hospital: Utilities sponsored, tabled, and provided eight EVs from different auto manufacturers for an EV Showcase on June 20th at Stanford Hospital for the Stanford Health Care community and patients. Event partners included Ride and Drive Clean, Cartelligent, 350 Silicon Valley – Palo Alto, Stanford Medicine’s Transportation Services and Health Care Sustainability Departments to provide a successful EV Showcase and free ice cream to over 400 attendees. This was our second EV event with Stanford Health Care, who has expressed interest in hosting another EV Showcase next year. Commissioner Phillips asked if there was new information regarding the geothermal or was there continuing uncertainty. Mr. Batchelor answered it was a little of both from conversations that had been had with the Commission and with NCPA. If NCPA was willing to do this, it needed the support of them and the City of Santa Clara. If the other NCPA members decided they did not want to do prepay, it could have still been held between the two cities. As they looked into it further with NCPA, the unsurety portion of it was what will happen with those RECs. The RECs would not be usable if they are not going to be green even though it sounds like a good deal overall. Commissioner Croft wondered what the thinking was on not discussing time-based rates on the AMI video. It was her thought that if the public knew time-based rates were coming there could be an opportunity to get prepped for it. She wanted to know what City Council’s decision was regarding the proposal from the UAC on letting natural gas price rates float with market rates versus the suggestion to build up a reserve. She queried if they decided what to do with the price cap. Mr. Batchelor replied that the thought process was that they were still looking at the middle to end of next year to be able to launch time-of-use rates so it was not the appropriate time to put it into the video. He stated the suggestions from the Commission regarding the natural gas price proposal was taken to the finance group. They talked about looking at building up a reserve portion for just these occasions. Karla Dailey, Acting Assistant Director Resource Management, added City Council voted to keep the adder at 5.5 cents to cover the cap price purchases that happened in gas year November 1, 2023, through October 31, 2024. That adder will stay the same for three years. It comes out to be about a $4.5 million reserve at the end of the three years. Staff’s original proposal was four years, 10 cents, which got them to around $11 million. The staff report has been rewritten to reflect the Finance Committee’s preference and it is on the Council agenda for August 19. She explained the price cap is currently at $4. Part of the motion was to transition to a cap of $3. Staff felt like they would not be able to do that before the end of the three-year period. Tentatively, it will stay at $4 until the end of the three years and assuming they have not had to use that money for anything, they would be able to lower it to $3. NEW BUSINESS ITEM 2: ACTION: Approval of UAC Budget Subcommittee Members to Serve a Short Term of July 3, 2024 to July 2, 2025 Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 4 of 12 Chair Scharff asked the members to raise a hand if they were interested in serving. Dean Batchelor, Utilities Director, explained that previously, that the UAC Budget Subcommittee did not have a pre-set meeting schedule. In the upcoming subcommittee meetings staff will provide a detailed explanation of how rate modeling is developed, including the origins of rate percentages, and what the rates encompass. The expectation is for two or three commissioners who are interested in joining the subcommittee to attend quarterly meetings. This will ensure that when staff presents the preliminary rates to the UAC and the Finance Committee, these subcommittee members will have longer involvement than they did previously. The first meeting is scheduled in November, during which preliminary information will be available. ACTION: Commissioner Gupta, Commissioner Croft, and Commissioner Phillips volunteered to be on the Budget Subcommittee for a short term of July 3, 2024 to July 2, 2025. The volunteers were unanimously approved. ITEM 3: DISCUSSION: Discussion on Palo Alto Utilities Schools Grant Program Brian Ward, Key Account Representative, provided an informational piece developed by the Palo Alto Unified School District discussing the Palo Alto Utilities Schools Grant Program including a description and background of the program, an overview of applications for 2023-2024, and examples and descriptions of grant-funded projects. There were 18 total grants this year, 13 last year and the prior year only 1. Commissioner Metz wanted to know if there were other projects that personally affected the students beyond the Fletcher project. Mr. Ward commented one of the grants that came through was called Flip the Switch where the kids learned energy conservation and had tally sheets to monitor how many times they flipped the switch in their house. Commissioner Tucher was curious whether it was UAC that made any recommendation about which grants were selected or funded and if there was an implicit request for future grants or spending. He asked if it is $50,000 total. Mr. Ward replied this is a yearly carve out. Council approved it in 2007. The grant is funded every year whether it is used or not. He confirmed it is a one-time $50,000 total that comes out of the utility budget. The grant starts in August and runs through May. Teachers can start applying when school gets back into session. Commissioner Phillips asked if he was correct that the only Palo Alto Unified School District schools are eligible. Mr. Ward confirmed that Council approved only the partnership between the Unified School District and the Utilities. Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 5 of 12 Commissioner Gupta wondered if they had been able to use up all $50,000 for the program in prior years. Mr. Ward replied that they have not used up all $50,000. He thought one reason the program grew so much this year is because of his key partnership with Karen Logue at the school district who was able to promote it through the internal Palo Alto Unified School District Newsletter. She helped the teachers develop the grant applications and may sure they stayed in focus on one of the four primary areas. One reason it was opened up to high schools this last program cycle was because they had not spent all $50,000 and felt other students could benefit from it. ACTION: None ITEM 4: DISCUSSION: Discussion and Review on the Installation of Separate Utilities Meters and Services for Accessory Dwelling Units Dean Batchelor, Utilities Director, commented this was being brought back as a discussion from past conversations they had with the Commission. Matt Zucca, Assistant Director Water Gas Wastewater Engineering and Operations, introduced a presentation going through some of the standard configurations for the different utilities and how they feed both the primary residents and the accessory dwelling unit (ADU). He joined Tomm Marshall, Assistant Director Electric Engineering and Operations, in discussing the different approved configurations for the home. Mr. Marshall discussed different approved configurations for the home for electricity, gas, and water. He clarified the customer owns the conduit and City owns the wire. The first time the customer pulls the wire out to the box and they connect it at the box. In the future, if the wire were to fail, the utility will come back and replace the wire. Commissioner Croft asked who reads the meters. Mr. Zucca answered they are all AMI meters. Commissioner Phillips raised the question if the ADU was a separate address or property. Mr. Zucca thought if it was a different physical property or address it would be serviced separately. The definition of an ADU is an accessory on the same property. If they were servicing a home behind a home, they would be looking at easements for infrastructure. Mr. Marshall added it is typically one service per parcel for each utility. Commissioner Croft asked if this configuration has been in place for a while. Mr. Zucca confirmed this configuration has been in place for a while. Chair Scharff remarked that when he built an ADU at the back of his house, he was told he could not have separate meters or billing configurations. He asked if he could have two separate bills. Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 6 of 12 Mr. Marshall explained they do allow two meters to be set on a home. Mr. Zucca commented that from the meter to the ADU would have to be its own separate infrastructure on the private side. Mr. Marshall added on the electric side they do not provide two service lines but a dual meter panel can be provided. Chair Scharff also described having to trench either the sewer or water from the street to the ADU. Mr. Zucca explained one sewer connection per property was generally preferred. Chair Scharff thought there is not good understanding with the building department or the people in the field. Mr. Zucca clarified they do not allow separate services but can provide separate meters. Commissioner Croft stated the building department has inspection instructions for window replacement, for example. She wanted to know if there was a similar document the building department has for this setup. Mr. Marshall did not think there was a similar document for this setup but they could put one together to clarify this. Mr. Marshall thought looking at some other configurations it would become more obvious where some conflicts may show up. Commissioner Croft wanted to know how billing works and if there is any savings from just having one main line with two services. Mr. Marshall explained the fees are based on meters so the flat fees are attached to the meter. Mr. Zucca added there would be consumption on top of that. Commissioner Tucher asked why they were talking about this. Chair Scharff answered they were talking about this because somebody came to the UAC and said they need to be able to separately bill. Mr. Marshall resumed the slide presentation about the different approved configurations. Mr. Zucca joined the presentation discussing non-approved configurations. Commissioner Tucher asked if they were able to look at any given property and see what their configuration is. He asked if anyone has done the non-approved configurations. Mr. Marshall answered they do not have any records on what they have done internally. He could tell where the service lands on the main house or ADU. He said they could go through and pull the building Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 7 of 12 records to see what was done on property. He did not believe they had allowed non-standard configurations. Mr. Zucca added the non-approved configurations are more illustrative about what it would look like to do multiple services. Commissioner Gupta queried if they know how many properties have taken advantage of the approved configuration. Mr. Marshall did not know how many of these they had done. Commissioner Phillips remarked when an ADU is built, it does not have to be metered but can just be connected. Commissioner Tucher added but then the renter cannot be billed. Mr. Zucca provided they were in the process of a master plan on the wastewater side. They are trying to get a handle on what the increased sewer flow is going to be if they assumed certain ranges in ADUs. He thought they were between 600-700 ADUs in the City. They were looking at what it would do to sewer flows in the future if they were to add that many more bathrooms into the system. Commissioner Phillips commented it seems like they can handle the concern of doing separate billings for ADUs and there seems to be a process fail or communication breakdown. He wanted to know if there is a situation in which using approved configuration someone could not bill separately for their ADU. Mr. Marshall was not aware of any situation such as this. There have been situations come up that have increased the cost of ADUs because there is not capacity in the area to serve the ADU or they have to go from a 200 to a 400 amp panel. Commissioner Phillips asked if there was any case where they would not be able to bill separately for the ADU. Mr. Marshall was not aware of any case where they would not be able to bill separately for the ADU. Mr. Zucca explained that as long as the homeowner was willing to install the necessary infrastructure to split the flows appropriately, they can be billed separately. Splitting the flow would individually meter the flow going to the ADU which would entail building a pipe from the meter at the sidewalk all the way back to the ADU. If it has not been designed to break the flow at the meter, there is no point in having multiple meters unless it will be subcharged privately. Commissioner Gupta asked if there was enough water pressure coming in from the City’s line to split the flows. Mr. Zucca maintained they do not have any pressure problems in the City. Commissioner Metz questioned what happens if there are more than two units on the property. Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 8 of 12 Mr. Zucca stated on commercial buildings they do meter stacks with multiple meters and split flows in service lines feeding each one. Mr. Marshall thought there could only be one ADU per residential property site. Chair Scharff asked what a member of the public would do to find out if they could get separate meters. Mr. Marshall explained they would fill out a utility request form asking for a new double meter panel, go through the building process, and get routed to Utilities. Building applications can be done on the website. Mr. Zucca thought they need to circle with the Building Department to make sure they have the appropriate semantics being communicated. Chair Scharff asked for them to circle back in the director report to let them know what they said. Commissioner Croft remarked it should be made clear to residents who to go to for which item. She recommended making the two approved configuration diagrams available to the public. She asked who inspects the utilities to check for these configurations when doing upgrades or new construction. Mr. Zucca replied field inspectors go out and do the inspections. Anything from the meter on will be done by Building. Commissioner Phillips would like to see in a director’s report coming back what has been found out. He also suggested there be proactive communication on the options when building an ADU. Mr. Marshall remarked they would have to work with the Building Department to do this because they are the initiation point for most of this. Once they review it, it comes to Utilities. The Utilities has an electric service manual available to look at. He would check to see if the configurations are in it and if not they will add them. He thought there was opportunity to package it up in a single package to be easier for people to find the pieces they need and they would work with the Building Department on that. Commissioner Gupta was curious if it would be up to the homeowner’s discretion which meter was used if solar panels were added to both the main house and the ADU in the approved configuration. Mr. Marshall answered it could go on the ADU or the main house. ACTION: None FUTURE TOPICS FOR UPCOMING MEETINGS ON SEPTEMBER 4, 2024 AND REVIEW OF THE 12 MONTH ROLLING CALENDAR Commissioner Croft wanted a presentation of the plan for AMI and time-based rates to understand the timeframe and the process to get to this point. Commissioner Metz was interested in DER (Distributed Energy Resources) and R&R (Reliability and Resiliency) for September and December. A drilldown into grid modernization details was important. The calendar is sparse and certain items like budgets and rates have to be done every year at certain Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 9 of 12 times. His thought was to have a UAC session to flesh out the list beyond things that are mandated and have a brainstorming session for upcoming topics. Commissioner Croft agreed the calendar needs to be filled out more. More regular check ins on some things would be useful. She encouraged bringing the quarterly report back for a discussion item. Commissioner Phillips requested having an update to the One Water plan scheduled. Commissioner Tucher thought it would be good to have a monthly update on key topics to include key metrics in grid mod, AMI, heat pump water heaters, etc. He suggested having a follow up from Council meetings (rates for example). He appealed to Mr. Batchelor for more detail on what happened at the City Council meeting. Dean Batchelor, Utilities Director, explained he could not turn those over that quickly from a Staff standpoint. He asked if they were going to have discussions on all of these items they were just talking about, would he pick and choose one or two in his report to talk more in detail about, or is it informational reports he would like to see. Commissioner Tucher referred to the report as a dashboard or monthly report on these topics. He stated it could not be exhaustive but a decision jointly made on the most important things they ought to be tracking. He supposed simply getting it into the packet to read it or making a 60-second overview would be enough but questions might surface that would inform the rolling calendar. He thought maybe someone on UAC ought to be at Council meetings representing UAC to the Council and reporting back to this body. Mr. Batchelor offered to have conversation with Vice Mayor Lauing, who is liaison on the Council and sits with them on the UAC, about taking more of an active approach to talk about what happened in the Council meetings. He agreed to report back on items sent to Council. Commissioner Croft agreed that a monthly dashboard would be helpful. Mr. Batchelor suggested scheduling a meeting to talk more about the rolling calendar and get ideas about what they were looking for in a dashboard. Chair Scharff agreed that the calendar seemed more empty than usual. Commissioner Gupta commented that he would like to see updates on the Fiber to the Home efforts and planning on the 12-month rolling calendar. Mr. Batchelor remarked Fiber to the Home is still in the planning stages. He could not build a dashboard today to tell where they are other than still in the design phase portion. They have replaced some combination poles that need to be redone just from the grid mod and also for fiber. Once they start the construction mode in the future, one of the updates for the grid mod portion is how many transformers have they put up and what areas will be ready by a period of time. He thought those two could be mirrored, one for fiber and one for grid mod. Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 10 of 12 Commissioner Croft requested reports on AMI and plans for time based rates with an understanding of the options for getting better than day after reporting from the AMI meter. She wanted to hear more about the waitlist for a radio in the AMI update. Commissioner Metz suggested that they calendar a session to develop a 12 month calendar. Chair Scharff pointed out that he moved the rolling calendar so at every meeting they could have a discussion of it. Commissioner Metz suggested they also add agenda items from Staff starting with ubiquitous ones that have to be on there. Kaylee Burton, Utilities Administrator Assistant, addressed a future topic brought up by Commissioner Croft regarding the quarterly reports. Quarters 1-3 would be informational and then quarter 4 would be a discussion. Quarter 4 would be on the rolling calendar before the end of the year. Chair Scharff thought Commissioner Metz was asking to have the calendar populated with the other items they would probably have. He thought they way Mr. Batchelor and Staff did it was that they only put what was going on that day and did not put the other stuff until they see what the Commission has but they have three of four things in mind for every meeting. He stated they could have a discussion about whether or not they would like to see their tentative items on there. Commissioner Metz would like to see a calendar that lists the items people suggest there. He added Staff knows what month the mandatory items have to be discussed because they are driven by City Council decisions. He remarked there may be other thoughts Staff has that they would like to talk about that have not come up and they had not thought of. Commissioner Croft agreed it would be helpful to see a calendar of what they know is coming and would be better than having an empty calendar. Mr. Batchelor thought the items that are put on the rolling calendar are items they had been asking for. He also agreed that they had talked about in the past about bringing an educational piece if the agenda was light. He remarked if the calendar starts filling up things will have to get moved or they will have to have longer meetings. Chair Scharff clarified they were asking him to put the regular topics and to populate the calendar with the things they always talk about. He pointed out their main job as a Commission is to advise City Council on topics they are going to take up. Staff allows them some leeway in talking about things they want to talk about. Commissioner Tucher queried if UAC has advised City Council on long term gas hedging, cap and trade purchase, purchase regenerators and water pump stations, which are topics coming up in August and what the recommendation was. Mr. Batchelor answered UAC has advised City Council on those topics. Purchasing the generators and water pumps was an operational piece and this Commission would not talk about operational issues. They bring nonoperational pieces to this Commission. Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 11 of 12 Commissioner Tucher said if he did the research he could find when they discussed the three items and know what was recommended. Chair Scharff advised he should just be able to go to the City Council packet and see what the UAC recommended. Commissioner Tucher questioned if there are recommendations to improve the communication between UAC and City Council. Chair Scharff explained Vice Chair Lauing is normally in attendance at their meetings. He stated there was an option of appointing someone to a particular Council meeting to go speak. He discussed that if the Commission is not unanimous, both sides will present to the Council. There was also the option of going to Council on an individual basis and informing Council as such. Commissioner Phillips pointed out that some of the other Commissions have a different member attend the Council meeting with the idea that if there are questions that cannot be answered by Staff, they can speak to the issue. He reiterated the need to not represent one’s own opinion as that of the Commission. He thought that was another possibility. Commissioner Gupta thought it might be helpful to schedule some time at a Commission meeting to cover the annual workplan to see if they might want to make changes or amendments that could go up to Council. Chair Scharff advised they already do that. He suggested asking Utility staff to walk them through the report. Mr. Batchelor stated he would be more than glad to answer questions on the most recent adopted workplan for this year. Commissioner Phillips suggested looking at the calendar of what is coming up in front of City Council and decide if they want to send a representative. Mr. Batchelor added that 85 percent of their recommendations going to Council are in consent. Commissioner Croft asked if the California turf watering ban will end in June 2024. Mr. Batchelor offered to send an email to the entire Commission with that information. He would talk to Staff about the phase 1 portion of turf watering ban and a timeline on that. Chair Scharff stated he would have to think about how to agendize questions from the informational report. Mr. Batchelor advised the best way would be to send him the questions or topics on the quarterly and they can be agendized for discussion at the next meeting. COMMISSIONER COMMENTS and REPORTS from MEETINGS/EVENTS Commissioner Gupta commented at Apple’s WWDC, there was an announcement of an integration with PG&E on the Home App Dashboard which provides information from a consumer’s AMI electric meter Utilities Advisory Commission Minutes Approved on: September 4, 2024 Page 12 of 12 straight to their home app. He was curious if Palo Alto Utilities could integrate with that. He also learned that Palo Alto’s energy is 100 percent carbon neutral and more affordable than PG&E. There might be an opportunity with Tesla to being co-locating data centers and GPU clusters close to engineers there and could be a potential revenue opportunity for Palo Alto Utilities. He was interested in learning more about that. Chair Scharff remarked he went on a tour of Hetch Hetchy with SFPUC. He thought it would be good to have SFPUC come and talk about what they do and their planning. He thought it would be useful to do it similar to when One Water comes back. Commissioner Croft attended the Climate Working Group meeting on June 19. There was an update on various processes to evaluate technology. They are initiating a process of evaluating what technologies would help them to do the various things they need to do in the grid of the future. They also talked about various programs they are trying to do and how they are or are not succeeding. They are looking for ideas on ways to encourage uptake of commercial customers on some of the heat pump stuff and other efficiency initiatives. They also had a conversation about EV chargers and what kind of models they might want to consider for who owns the charger. She thought it was helpful information and suggested having them come to the Commission to talk about some of those topics. ADJOURNMENT Commissioner Phillips moved to adjourn. Commissioner Metz seconded the motion. The motion carried 6-0 with Chair Scharff, Commissioners Croft, Gupta, Metz, Phillips, and Tucher voting yes. Vice Chair Mauter absent. Meeting adjourned at 8:16 p.m. Respectfully Submitted Jenelle Kamian City of Palo Alto Utilities