HomeMy WebLinkAbout2022-09-14 Utilities Advisory Commission Summary MinutesUtilities Advisory Commission Minutes Approved on: October 12, 2022 Page 1 of 10
UTILITIES ADVISORY COMMISSION MEETING
MINUTES OF SEPTEMBER 14, 2022 SPECIAL MEETING
CALL TO ORDER
Chair Segal called the meeting of the Utilities Advisory Commission (UAC) to order at 6:09 p.m.
Present: Chair Segal, Vice Chair Johnston, Commissioners Bowie, Forssell, Metz, Scharff, and
Smith
Absent:
Dean Batchelor, Director of Utilities, announced Matt Zucca, the new Assistant Director for Utilities for
WGW.
AGENDA REVIEW AND REVISIONS
Chair Segal announced the Director’s Report would be heard at the end of the evening in the interest of
staff time.
ORAL COMMUNICATIONS
Hamilton Hitchings commented on last meeting’s topic of sea level rise. He suggested using a projected
sea level rise in the 4 to 7 foot range to help prevent levee overtopping during a large winter storm. He
encouraged the City to pursue state and federal grant money. He requested staff to update their
presentation to ensure a clear, holistic focus and commitment to protecting assets.
APPROVAL OF THE MINUTES
Chair Segal invited comments on the August 3, 2022 UAC draft meeting minutes.
Commissioner Metz stated that on Packet Page 18, first paragraph, the second to last sentence is Dean
Batchelor stated the consultant was looking at a high-level portion of the grid. The decision was made to
continue the discussion offline to reword it to a more fitting description.
Vice Chair Johnston noted on Packet Page 17, end of paragraph, top of page, temporary adjustment to
allow visual should be changed to virtual.
Commissioner Metz moved to approve the draft minutes of the August 3, 2022 meeting as amended.
Commissioner Forssell seconded the motion.
The motion carried 6-0 with Vice Chair Johnston and Commissioners Bowie, Forssell, Metz, Scharff, and
Smith voting yes.
Utilities Advisory Commission Minutes Approved on: October 12, 2022 Page 2 of 10
Chair Segal abstained.
UNFINISHED BUSINESS
Item 1: DISCUSSION: Discussion and Consideration of the Remote Attendance Policy
Tabatha Boatwright, Utilities Administrative Assistant, stated City Attorney Jennifer Fine assisted in
writing the report and was present on Zoom for questions and comments. The policy has gone through
two bodies of approval and is now with Governor Newsom, who has until September 29 to approve. If
approved by Governor Newsom, the policy in the packet would be in effect. If Governor Newsom does
not approve, then we revert to the current Brown Act policy.
Chair Segal suggested deferring to the next UAC meeting where we will have the benefit of knowing
whether the governor approved it.
Commissioner Forssell requested a staff report at October’s meeting to clarify what the UAC will discuss,
what the UAC can decide and what is state law. Attorney Fine stated her next staff report would clarify
what is specified in the Brown Act and what is up for the UAC’s discussion.
ACTION: Commissioner Scharff moved to defer the item until the UAC meeting on October 12.
Seconded by Commissioner Forssell.
Motion carries 7-0 with Chair Segal, Vice Chair Johnston, and Commissioners Bowie, Forssell, Metz,
Scharff, and Smith voting yes.
NEW BUSINESS
ITEM 2: ACTION: Adoption of a Resolution Authorizing Use of Teleconferencing for Utilities Advisory
Commission Meetings During COVID-19 State of Emergency
ACTION: Vice Chair Johnston moved Staff recommendation that the Utilities Advisory Commission (UAC)
Adopt a Resolution (Attachment A) authorizing the use of teleconferencing under Government Code
Section 54953(e) for meetings of the Utilities Advisory Commission (UAC) and its committees due to the
COVID-19 declared state of emergency.
Seconded by Commissioner Bowie.
Motion carries 7-0 with Chair Segal, Vice Chair Johnston, and Commissioners Bowie, Forssell, Metz,
Scharff, and Smith voting yes.
ITEM 3: DISCUSSION: Informational Update on Utilities Cross Bore Verification Projects
Dave Yuan, Strategic Business Manager, provided an update on the cross bore program. A brief staff
report was included in the Commission’s packet. In Phase I, from 2011 to 2013, Hydromax (contractor)
cleared 7192 addresses from cross bore, 26 cross bores were found and repaired. In Phase II, from 2019
to 2020, Ames (contractor) inspected 408 addresses and found no cross bores. In Phase III, from 2021 to
2022, one cross bore was found in 1480 addresses and was repaired. There are 3762 addresses
remaining for the City to inspect for cross bore. The prioritization process was explained. The plan is to
Utilities Advisory Commission Minutes Approved on: October 12, 2022 Page 3 of 10
clear 800 laterals per year for the next five years. The cost estimate to clear 800 addresses yearly is
$840,000 per year for the next five years.
In response to Commissioner Scharff’s query on how much money we spent per cross bore if you divide
the number of cross bores by the total amount spent, Mr. Rasay responded one cross bore was found in
1480 addresses and $1,680,000 was spent for this project.
Aaron Perkins, Sr. WGW Engineer, addressed Commissioner Scharff’s questions regarding how serious
one cross bore is, if it made financial sense to continue spending a huge amount of money to find one
cross bore and if the highest priorities in Phases I and II were done. Mr. Perkins explained this is a
preventative program and cross bores are a natural gas issue industrywide. The UAC and Council have to
decide whether spending this amount of money is worth the risk and the impact it could have. The
greatest risks are prioritized, which are high-congregation areas, business districts, schools, hospitals
and then residential neighborhoods.
Mr. Perkins accepted Commissioner Scharff’s request for staff to come back to the UAC after evaluating
if it is worth spending that amount of money and the risks of one cross bore in a residential
neighborhood. A little over 4000 remain to be inspected. One cross bore could be a very catastrophic
event with a house exploding and potentially harming a family and the surrounding neighborhood. This
is an inherent risk in the industry.
In response to Commissioner Scharff’s question regarding how much would it cost to clear 800
addresses per year, Mr. Perkins responded that clearing 4000 addresses over the next five years would
be around $4M. Mr. Rasay clarified it is $4.2M or about $840K per year. Based on his experience on
handling this project, Mr. Rasay feels it is worth paying for safety.
In reply to Commissioner Smith’s query on why are we getting an economy of scale when we go from
$16M down to $4.2M over four years, Mr. Perkins responded that 408 was from Phase II which had to
cancel early due to COVID. The $1.6M was the most recent Phase III Cross Bore Project and was 1480.
Commissioner Smith noted that 1081 multiplied by 4000 is $4.3M.
Commissioner Forssell asked for help in understanding what is involved in a cross bore inspection and
why it costs about $1000 to inspect a sewer line. Mr. Rasay explained that the crew does a sewer lateral
video, private lateral video, private cleanout, City cleanout and inspect private and City laterals, which
costs approximately $860 per address per lateral, including $50 for NASSCO certification. NASSCO
reviews the lateral, which helps the city assess the lateral maintenance need. It costs about $4000 per
address if a section needs to be excavated and replaced.
In reply to Dean Batchelor, Director of Utilities, request to explain the NASSCO standards, Mr. Rasay
answered that the NASSCO standards is the process of assessing a lateral. The contractor does a pipeline
assessment by scoring. If they found damage on a pipeline, they would score on level of priority. The
highest score is 5 and 0 is no maintenance required. The information gathered is used to prioritize
lateral maintenance.
Chair Segal shared the economic concerns but now understands where the dollars are going. She asked
if the inspected sewer and gas lines were City, property owner’s or both. She also asked what we are
doing to avoid future challenges and if we are requiring open trenches. Mr. Rasay responded that the
inspections for the cross bore project are performed on both the private and City side laterals. Before
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2001, our contractors did not include the cross bore inspection in their trenchless method of installation
for PE gas lines, so now they all need to be inspected. Since 2001, after we install a PE pipeline that is
drilled, we do pre and post video inspections to ensure we did not drill on the customer’s or City’s sewer
laterals. After 2011, our in-house crews also do an inspection of the drilled method for gas installation.
Chair Segal asked if somebody is rebuilding a house and moving a gas or sewer line if there are any
requirements to prevent cross bores. Mr. Rasay answered that if a gas meter is relocated and a new gas
pipeline is required to be installed, we will inspect the private sewer lateral after the installation to
ensure we are safe from any potential cross bore.
Chair Segal thought it made more sense to require it on the front end so it is not a second round of
inspection and that the cost is being borne by the right party. Mr. Batchelor explained there is no charge
to the customer because it is part of the cost for the lateral being installed to the home.
ACTION: None
ITEM 4: DISCUSSION: Discussion and Overview of City Electric Vehicle Programs and Activities
Jonathan Abendschein, Assistant Director of Utilities, made a presentation. Electric vehicles (EVs) are the
purview of the S/CAP Committee. Council has not provided specific direction on EVs. The goal is to
reduce emissions 80% by 2030 from 1990 levels. About 60% of total emissions are from transportation.
To reduce emissions, people need to travel less, use single-occupancy vehicles less and help people
electrify as many of their miles as possible.
A few years ago, the City signed up to participate in the State’s Low Carbon Fuel Standard (LCFS)
program to promote EV adoption and facilitate vehicle charging particularly in multifamily homes. Some
ideas are to partner with major employers or business districts on promoting EV adoption with
commuters and regional partners to promote EVs throughout the Bay Area. Some modernization of the
grid is needed to support building electrification and EVs and staff is discussing those efforts with the
S/CAP Committee. Utilities is working on a grid modernization study and the UAC will be provided
updates in the future.
Hiromi Kelty, Sustainability Programs Administrator, reviewed the residential EV promotion programs.
The California Clean Fuel Rewards program paused at the end of last month. Staff is waiting to hear
what CARB is planning. The City is contracted with three organizations to offer various electrification and
EV-related education and outreach. This year, we have offered 21 events and attended two other
events. The priority is to raise awareness, help answer our customers’ questions and help them navigate
available incentives.
In response to Chair Segal’s query regarding attendance for online and in-person events, Ms. Kelty
responded it depends on the content. One of our most popular classes in 2022 was online on new
models and had approximately 189 attendees. Some EV 101 classes have approximately 30 attendees.
Our EV Charger Technical Assistance Program (EVTAP) is funded by LCFS and is an end-to-end service for
our customer, including site walks, looking at electrical, doing load counts, working with CPAU engineers
to look at the loading on the transformer, putting together low-end and high-end design plans, helping
them find incentives and permit applications. About $8.8M is available for 90-100 sites over the next
three years. The goal is to expand charging access to 10% of multifamily households by 2025.
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Council Liaison Cormack commented that last night at Policy and Services there was discussion about a
potential rental survey. In reply to Council Liaison Cormack asking if staff spoke with the Planning
Department about survey content, Ms. Kelty replied that staff had been working with Planning on
permitting but was not aware of the survey. Ms. Kelty stated she would follow up with Rebecca
Atkinson.
In answer to Chair Segal’s question regarding what Level 1 entails in a multiunit, Ms. Kelty gave the
example of 101 Alma’s permit submitted to install 100 Level 1 chargers so every resident can have 40-50
miles of range. It takes very little load. Mr. Abendschein added it is important to remember that for
hybrid electric vehicles and e-bikes, 40 or 50 miles goes a long way.
There are over 800 multifamily properties in Palo Alto. Ms. Kelty explained the marketing strategy has
been to focus on buildings with 50+ units in order to have the highest impact. Another priority is
affordable housing. Palo Alto has 1600 below-market-rate units at 35 sites. Staff has been working on an
agreement for the past 2½ years with Palo Alto Gardens, which has 156 units. In March, we amended
our contract with CLEAResult to offer direct install services to low-income multifamily properties.
In reply to Chair Segal’s inquiry regarding what challenges were causing the long delay, Ms. Kelty
responded that many property owners did not want EV chargers in the beginning but now some of their
tenants are asking for it so they might have to add it as an amenity.
Staff is exploring an e-bike program and there may be an RFP in the near future. At every site, putting in
Level 1 chargers for e-scooters and e-bikes in a safe parking situation is discussed.
Nonprofits are offered incentives up to $80,000 and free technical assistance. All commercial customers
qualify for the California EV Infrastructure Project where we put in $1M of our LCFS funds and CEC
matches $1M. The goal is to use half of the $2M for 20 DC fast chargers. There are 41 projects in
progress. Eight projects were completed with 79 new Level 2 ports and two Level 3 or DC fast chargers.
Commissioner Metz left the meeting at 7:20 p.m. and returned at 7:23 p.m.
Commissioner Bowie had questions on vehicle replacement, VMT by model years, low and middle-
income vehicle usage and vehicle years and opportunities for programs targeted around vehicle use. Mr.
Abendschein replied that staff is also very interested in how vehicles are used and how different types of
vehicles contribute to overall emissions but the data is limited.
Mr. Abendschein addressed Commissioner Bowie’s queries regarding how revenue is generated and if
there are issues with LCFS-funded programs. Mr. Abendschein explained that LCFS funds are limited and
it is unlikely to accumulate enough funds to provide charger services to all multifamily buildings in Palo
Alto. Innovation is needed to finance projects. Financial modeling was done with the building
electrification programs and by applying some of those concepts and taking advantage of the secondary
benefits that EVs provide to our electric utility, more sustainable financing solutions may be found.
In answer to Vice Chair Johnston’s question on Slide 12 regarding what are direct installation services,
Ms. Kelty replied it is an end-to-end service offered by our EV Technical Assistance Program with
CLEAResult acting as the contractor hiring subcontractors to oversee the installation.
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In reply to Vice Chair Johnston’s query on Slide 4 about what percentage of new vehicle registrations in
Palo Alto are EVs, Mr. Abendschein and Ms. Kelty believe it is around 25%. In response to Vice Chair
Johnston’s question if that has been the trend for the last couple years, Ms. Kelty responded it is
trending down. In a 2017 report, it was 29% and we were #1 in the country in EVs but our recent
analysis is closer to 25%. Mr. Abendschein commented that new EV sales and new car sales in general
have been affected by the pandemic because of supply chain issues.
Vice Chair Johnston believes it is more appropriate to have a state program with incentives for EV
adoption to persuade owners of existing fossil fuel vehicles to trade them in for EVs. Ms. Kelty stated
CARB is reconsidering a statewide EV incentive program but are waiting to see if there is funding from
the federal government through the IRA (Inflation Reduction Act) to help incentivize the purchase of
EVs. Mr. Abendschein commented that incentives for people to trade their old cars for new EVs is better
suited for a state program but it is worth thinking about what can be done at the local level as well.
Vice Chair Johnston remarked that if there are federal funds with IRA to help people switch to an EV, he
hopes we can find ways to get that information out to Palo Alto residents. Commissioner Scharff wants
to make sure we do not subsidize swapping out older vehicles for them to be purchased by somebody
else in Palo Alto or a neighboring community. Unless the vehicle disappears off the road and is replaced
by an EV, there is no value in meeting our goals because we are just moving the emissions around. Mr.
Abendschein agreed that would not help reduce global emissions.
Commissioner Metz asked about the impact of IRA on our program and he suggested that staff look at
the details and return to the UAC with their findings. Commissioner Metz commented on Packet Page
63, Page 7 of the PowerPoint about grid impacts and he believes we need to be proactive in molding EV
charging infrastructure. Commissioner Metz stated it is important to have a 10 or 20-year timeline of
what the grid would look like if all these cars were junked and work backwards to how we get there in a
way that these vehicles are contributing positively to the grid. Mr. Abendschein noted that is a topic in
the grid modernization study.
Commissioner Forssell wondered if an educational component could help with the widespread
unpermitted installation. Ms. Kelty stated the new service that staff is working on will require permits in
order to use vetted contractors at a discounted price.
In reply to Commissioner Forssell’s query if people are not getting a permit because they do not know
they need one or if they are deliberately avoiding it, Ms. Kelty does not think people are purposely
avoiding it but rather they call an electrician for a 240-volt outlet and do not realize they need a permit.
Commissioner Forssell stated an educational effort could also be made in the contracting community.
In answer to Commissioner Forssell’s question about the cost of permits, Ms. Kelty answered $300,
which is significant enough for people to ask themselves if they really need it. Commissioner Forssell
said the permit cost might be something to consider.
Ms. Kelty addressed Commissioner Forssell’s query if there were amperage size limits for permits issued
over the counter. Up to 50 Amps are over the counter, which takes a day or more. There are 60-Amp
home chargers but anything above 50 Amps has to go under extensive review. Commissioner Forssell
stated 50 Amps is a lot and a cause of grid stress, so she wondered if 25 or 30 amps is more reasonable.
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Commissioner Forssell thinks car salesmen oversell how big of a charger you need and put a fear of
being stranded into new EV owners, so the City may need to provide an educational effort on 30 Amp L2
chargers. Mr. Abendschein noted that an educational program is in the early stages and has been a topic
of substantial focus with the S/CAP Committee.
Commissioner Forssell had questions regarding the transformer upgrade rebate of $10,000, how to
change the policy to stop charging the person triggering the transformer upgrade and if it is required by
state law to have an after-the-fact rebate. Mr. Abendschein noted that is being worked on this fall.
Commissioner Forssell requested staff to provide not just the number of properties but also the number
of units and chargers at each stage. In reply to Commissioner Forssell’s query if there has been
discussion of electrifying any City vehicles, Ms. Kelty replied that Public Works worked with a consultant
last year to do a fleet electrification study. Not all vehicles at this time can be electrified due to budget
constraints but when a gas-powered light-duty vehicle comes to retirement, it will be replaced by an EV.
Commissioner Forssell asked if the City had any discussions with the school district about electrifying
school buses. Ms. Kelty responded that staff had spoken to the school district in the past but now we do
not have a contact because there is no sustainability position and the facility manager retired during
COVID. Staff would like to reestablish relationships and communication, especially about electric school
buses. In many countries, school buses are charged using solar during the day. Staff would like to
explore using the electricity stored in the school bus battery packs to help the grid in an emergency.
Mr. Abendschein addressed Chair Segal’s questions regarding the percentage of renters who are in
single-family homes and if there is any challenge with that population. Mr. Abendschein stated it is a
challenge for all of our EV and building electrification programs but staff is discussing solutions such as
ensuring that renters have information they can provide to their landlords about the City’s programs.
Staff can look at ways that renters and landlords could agree on how certain facilities are funded. There
are state laws that staff need to be more familiarized with that give renters some leverage. Ms. Kelty
added that is not an easy customer segment but a renter could plug into a 120-volt outlet, so the focus
needs to be on raising awareness of Level 1 charging.
Chair Segal noted there seem to be some delays in permitting. In response to Chair Segal’s questions if
there are any barriers we can remove or reduce or make pain points less painful or any way the UAC can
help, Ms. Kelty explained that high-voltage installations cannot be done quickly. For example, the
Stanford Hospital permit submission needs to go through eight different desks because many people
need to sign off before a permit can be issued but there are no big obstacles. Mr. Abendschein noted it
might take two years because installations are complicated and the pandemic had a major impact on
the pace due to construction slowing down. The pace of this program is on par with PG&E’s program,
which takes them two years for one multifamily building installation.
In answer to Chair Segal’s query if chargers in schools or other public places are available to the public
outside of business hours, Ms. Kelty responded that chargers installed by Public Works at libraries and
places of worship are available 24/7. Staff asked the school district if they were willing to make their
chargers available to the public but the school district is concerned about safety issues if someone
charges at night and something happens.
Ms. Kelty addressed Council Liaison Cormack’s questions about lessons learned from the six completed
projects. Ms. Kelty explained that every site has its own set of challenges and require a lot more staff
Utilities Advisory Commission Minutes Approved on: October 12, 2022 Page 8 of 10
time and attention than initially imagined. Mr. Abendschein added that one of the lessons learned was
the program has shifted to focus on Level 1 chargers. In smaller buildings, there are challenges with
configuring parking to add chargers because of ADA requirements.
Council Liaison Cormack encouraged staff and S/CAP to describe concisely the complexity when this
comes forward to Council. Walking through a site will help them appreciate staff’s efforts.
ACTION: None.
UAC took a break at 8:03 p.m. and returned at 8:13 p.m.
ITEM 5: ACTION: Staff Recommends the Utilities Advisory Commission Recommend the City Council
Accept the Bylaws Amendment with Updated Annual Election Schedule, Meeting Times, and Agenda
Additions
Dean Batchelor, Utilities Director, stated the Council wants to put all commissions on the same timeline.
Also changed is previously two commissioners were needed to add to the 12-month calendar and now it
is just one commissioner.
Tabatha Boatwright, Utilities Administrative Assistant, addressed Vice Chair Johnston’s question
regarding Section 7.1 stating the agenda closes nine days prior to the UAC meeting but Section 7.6
states the colleagues’ memo should be provided to the director by noon seven days prior to the UAC
meeting. Ms. Boatwright stated the minutes would reflect the corrected amendment at the motion. The
colleagues’ memo and agenda will be due nine days before the UAC meeting. Discussion ensued
regarding seven versus nine days to review the packet. Ms. Boatwright noted that the UAC has had nine
days since early 2019 but it needed to be added to the bylaws.
ACTION: Commissioner Metz moved Staff recommendation that the Utilities Advisory Commission
(UAC) recommend the Council approve the amended UAC Bylaws to reflect scheduling and agenda
changes, which include the new election timeline, an earlier start time for regular meetings, and other
associated scheduling changes including Sections 7.2 and 7.6 reflecting an early packet deadline of nine
days prior to the meeting.
Seconded by Commissioner Forssell.
Motion carries 7-0 with Chair Segal, Vice Chair Johnston, and Commissioners Bowie, Forssell, Metz,
Scharff, and Smith voting yes.
ITEM 6: ACTION: Colleagues Memo From A.C. Johnston, Phil Metz, and Loren Smith: Implementation of
a City-Owned FTTP network and City-Owned Internet Service Provider
The public was invited to comment on this topic.
Jeff Hoel commented that one important reason for providing citywide FTTP is civic pride because Palo
Alto is the birthplace of Silicon Valley. Other reasons for having a City-owned network are to have
control over privacy, reliability and customer service.
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Herb Borock expressed his concern that the meeting next Monday is a study session. He wants more
detailed questions answered at the study session and a description of the system. He was concerned
with the take rate spreadsheet because it might take a very long time since the proposal is to fund it in
part by revenues and the assumptions are based on the survey.
Hamilton Hitchings stated that AT&T and Comcast Xfinity have a multiyear head start over CPAU in
rolling out FTTP to Palo Alto residents. CPAU is not offering improvements over what AT&T offers except
for $5 less on the bottom tier. He thinks the service is duplicative and a financial risk and thus should not
be pursued. AT&T Fiber allows connectivity in a power outage with an internal or external battery
backup. He thinks it is important that Magellan Design also provide this capability. He believes the City
should provide subsidies for low-income residents to have internet access regardless whether fiber is
pursued. Given the huge need for capital to build electric in the coming years, he does not think $10M
should be transferred from electric to fiber and that amount should be minimized.
Chair Segal invited commissioner comments on the memo to City Council. Discussion ensued on the
wording in the memo.
Dave Yuan, Strategic Business Manager, addressed Commissioner Forssell’s inquiry about Magellan’s
status and the work remaining on their current plan. Magellan is about 92% done with the engineering
design. There are another 1400 poles to survey, mostly in rear easements. Magellan is waiting for
guidance from the UAC and Council regarding the financial and business models, which they will refine
as needed.
In response to Vice Chair Johnston’s question if Magellan will be presenting at the Joint Session, Mr.
Yuan responded that John Honker and one of his staff would be there in person.
In answer to Commissioner Forssell’s question regarding a heat map or an indication of which
neighborhoods are served how well by the incumbents, Mr. Yuan believed that was presented in the
market assessment in the preliminary meetings. Comcast passes throughout the whole city and AT&T
Fiber passes around 25% of the city.
Commissioner Forssell requested that the Subcommittee provide her access to any additional
information and data they have.
ACTION: Chair Segal moved to approve presenting the UAC Fiber Subcommittee memo to Council and
note that the full UAC has not yet taken a position.
Seconded by Commissioner Scharff.
Motion carries 7-0 with Chair Segal, Vice Chair Johnston, and Commissioners Bowie, Forssell, Metz,
Scharff, and Smith voting yes.
UTILITIES DIRECTOR REPORT
Dean Batchelor, Utilities Director, delivered the Director's Report and gave a presentation on recent
utility outages. Over this past year, there have been 19 unplanned outages with eight impacting 500
customers or more. One challenge has been how to notify the public about outages after hours and on
weekends. As a result, there will be additional operator training next week as well as having more
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people on-call instead of two. When an operator gets a call about an outage of greater than 500
customers, they will post on the website we are aware there is an outage, crews are on their way and
the customer count. Twitter updates our website. The outage map populates automatically from the
OMS (outage management system). Updates will be posted every two hours or when there is a change.
Palo Alto Utilities follows California Public Utilities Commission (CPUC) guidelines for inspections and
equipment replacement.
On September 27, staff will address Council regarding our new OMS, which will allow customers and
staff to stay more informed with outage and restoration information including an outage map,
automated email and text alerts. Timeline to install is six to nine months.
Commissioner Forssell recommended obtaining all household members’ cellphone numbers and emails
for the OMS. Mr. Yuan replied that the new system allows multiple phone numbers or emails.
Commissioner Forssell requested staff to consider making the default be for people to get email, phone
and text alerts unless they opt otherwise.
Commissioner Metz asked if a Pareto analyses was performed to understand the biggest causes of
outages as a first step toward remediation. Mr. Batchelor responded that the outages have been
analyzed. Some outages are caused by a Mylar balloon or a car hitting a pole. Staff will look at when the
cables were installed because the age of cable at the distribution and secondary sides is important.
Mr. Batchelor addressed Commissioner Forssell’s inquiry about how the Utility decides which customers
are affected when there are rolling blackouts. The downtown areas, California Ave, university, hospital,
Stanford Shopping Center and cooling centers are priorities to protect from rolling blackouts. The City is
working with CSD on putting information on cooling centers on the website. Staff is simulating with
operators where to pick up the most power with the least impact. Staff communicated with the business
park days in advance that a heat wave was forecasted and they will be the first to black out.
COMMISSIONER COMMENTS and REPORTS from MEETINGS/EVENTS
None.
FUTURE TOPICS FOR UPCOMING MEETINGS:
Chair Segal added an update from Jonathan Lait on permitting.
NEXT SCHEDULED MEETING: October 12, 2022
Commissioner Forssell moved to adjourn. Chair Segal seconded the motion. The motion carried 7-0 with
Chair Segal, Vice Chair Johnston, and Commissioners Bowie, Forssell, Metz, Scharff, and Smith voting
yes.
Meeting adjourned at 9:58 p.m.
Respectfully Submitted
Tabatha Boatwright
City of Palo Alto Utilities