HomeMy WebLinkAbout2015-11-12 Human Relations Commission Summary Minutes Approved
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HUMAN RELATIONS COMMISSION
Thursday, November 12, 2015
Community Meeting Room
Palo Alto Civic Center
250 Hamilton Avenue
7:00 PM
REGULAR MEETING
ROLL CALL:
Commissioners Present: Alhassani, Gordon Gray, O’Nan, Stinger, Stone
Absent: Chen, Savage
Council Liaison: Council Member Berman
Staff: Minka van der Zwaag, Mary Constantino
ORAL COMMUNICATIONS:
None
APPROVAL OF MINUTES:
Commissioner Gordon Gray made a motion to approve the minutes of the September 10, 2015 Human
Relations Commission (HRC) meeting. The motion was seconded by Commissioner Stinger
AYES: Unanimous.
AGENDA CHANGES, REQUESTS, and DELETIONS:
None
V. BUSINESS
1. Presentation on the program Pay for Success - Mila Zelkha, Community Ambassador, Palantir and
Alice Yu, Deployment Strategist, Palantir
Alice Yu stated that a good place to start the conversation is to explain the background of Palantir.
Palantir’s software is an infrastructure to do data analysis combatting the issue that there is a great deal of
data out there but the data is siloed in many places and there are no great tools to ask questions and get
useful answers. When PayPal started in 2004, the question was asked how does Palantir process all of the
transactions of data and quickly make decisions. While other companies were looking at algorithms to
combat payment fraud, Paypal was asking how it could augment the human analyst to solve these
problems. PayPal then built software that was able to drill down in data to combat fraud. PayPal’s
original thesis at the start of Palantir was why not combat counterterrorism because it has a similar kind of
workflow and since there is great deal of very protective information and look across different data sets
and drive analysis on top of it. Palantir has grown into working with local law enforcement, health care,
cyber security, and intelligence defense, commercial projects such as supply chain analysis to trader
oversight and most recently on social services as homeless deployment and Santa Clara County’s
chronically homelessness project which focuses on targeting the highest need population in the county
and providing them permanent supportive housing making sure these folks are achieving better outcomes
and better wellbeing.
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Pay for Success is about how does one transform government that truly values the outcomes that services
provide versus inputs. There are a lot of components about Pay for Success that Palantir is excited about.
1) Palantir is mission driven and all of the Pay for Success projects are in social services and reducing
human suffering 2) It is all about outcomes and that is something that Palantir truly believes in, and
Palantir likes all contracts to be proportional to the impact that are created. 3) This whole movement is
about governments making better data driven decisions and resource allocations and how they provide
services as fundamental data problems is right in Palantir’s “wheel house.” Palantir is building the
overall data infrastructure for Santa Clara County to make decisions on how the entire program is going to
run. Palantir is doing the overall data integration and then from there allowing the county to do triage to
identify high issues doing the handoffs and referrals to Abode Services then enabling long term tracking,
reporting and outcomes management for the entire course of the program and all of which are based on
five to seven different data sets from criminal justice system, hospital systems, HMIS from Abode
Services.
Mila Zelkha added that Pay for Success’ basic premise is that it is less expensive to house chronically
homeless individuals than it is paying for different services but it is hard to quantitative these savings for
the county in a timely way. What the county has done is ask investors or foundations to put money
together and the county will select the nonprofit service provider for the permanent support housing
services and then using software will quantitate the savings to government and based on what the metrics
are the savings get shared with the original investors. On some of the models if government saves more
than they thought they would the investments are shared between all of the different parties. It is a way to
have government spending be more efficient while having really innovative programs from a social
services prospective and have a chance to try things out and make the theoretical real. Palantir’s role is
on the data side; it is a pro-bono contract with the county but the social services component is with Abode
and the county oversees the contracts.
Chair O’Nan asked how does the government lessens the risk of the contract because they only pay for
the outcome if it is successful so if things are not working well they are not paying for an outcome that is
unsuccessful.. That has been one of the big barriers because people are not willing to invest not sure if it
is going to work out or not. Ms. Yu replied that the fundamental of Pay for Success is the idea that an
entire project is constructed and the funders bare the risk of the program. They will be funding the
upfront cost of the services and that is where the funders will provide upfront funding to enable the
service provision. If the project does not work the funders “hold the bag” and have paid out for the
services and the county has not paid any of the funds out yet. Only when success is achieved, the county
will be making the payments out of their general fund and would get distributed to the different funders
up to the threshold. Chair O’Nan asked if the investors are private funders, corporation or companies?
Ms. Yu replied that they have seen Bank of America, Goldman Sachs, Community Development
Financial Institutions, and national and local foundations. Santa Clara County included the Corporation
for Supportive Housing and the Reinvestment Fund and local foundations Sobrato Foundation, California
Endowment, Health Trust, Google, and Abode. The majority is one senior investor with about 5%
interest and a mix with different foundations with their program related investments or grants. Chair
O’Nan asked if the business approach on investing in social services is different than investing in research
and technology so how are some of these potential investors approaching this philosophically. “Are they
trying to transfer their normal business model to social services or do they understand that human beings
are a little bit different from products.” Ms. Yu replied that it ranges by the type of organization for some
of the banks it is not a market rate return but for them it is social impact because many organizations are
trying to invest more and be more conscious of what outcomes are coming from their investment but also
from the investment standpoint a lot are getting interest from their loans so they are getting a return.
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Commissioner Gordon Gray asked Ms. Yu to walk the HRC through a case study. Ms. Yu stated that she
will speak about Massachusetts which is targeting youth aging out of the criminal justice system and have
a tendency of aging out of jail and ending up in jail shortly after. Their goal was how to find an
intervention that could connect the youth to the right services, contacts, workforce development, and
education to prevent them from coming back into the system. It was estimated that it cost the state of
Massachusetts $130 a day for an individual to be in jail and any time you can reduce a bed day it
fundamentally creates savings. The way the entire project was designed is if one can measure the
percentage decrease of youth returning to these jails for every additional day you are reducing compared
to a control group versus the youth that are getting the intervention the delta that is captured by the
Commonwealth of Massachusetts. Funders came in, pulled their funds together and provided the upfront
funding for the services. The youth were connected with Roca, an organization which provided them
with different services such as job readiness and trainings and mentorship. Over the course of four more
years Ms. Yu will be tracking how Rocca is performing under the contract. To date there are only eight
projects under Pay for Success. The first three projects are starting to report out results: Salt Lake City,
New York City and Ryker’s Island.
Commissioner Stinger asked if Ms. Yu could describe the Santa Clara County project and if one were to
do a second round of projects would one use a baseline of costs to reduce further? Ms. Yu replied that the
Santa Clara County project is targeting the top 10% of chronically homeless individuals who are high risk
individuals and have been homeless for over 15 years knowing that they spend a disproportional amount
of safety net services in the county. The program itself is going to be provided by Abode Services, a local
provider and USCF is going to be the evaluator who will be looking both when is the success outcome
being triggered but also doing a randomized control trial for how effective the program is in reducing
times spent in jail. Regarding the second question there is a second project on mental health that has an
overlapping population but will be structured under Pay for Success. The project takes on more of the
traditional randomized control trial treatment group and control group and based on the reduced amount
of savings and that is what is being paid on. The homeless project is a different hybrid project because it
is paying out on stable tendency not reduced utilization of services so the benchmark is how many days
are you housing people over time.
Commissioner Stinger asked if there are some non-quantitative indicators or qualitative in terms of
resident outcomes such as happiness, satisfaction with daily activities and things that might be important
measures but not necessarily quantitative reductions in costs to the county. Ms. Yu replied that the
majority of the data that UCSF will be analyzing will be administration data of the utilization data across
the county of different safety net system; however, there is a possibility that Abode within their case
manager will get a sense on how their clients are doing day to day.
Council Member Berman asked if the practical impact of the policy makers is to have the opportunity to
try two different strategies when they have the funding for one? “If the county only has the funding to jail
1,000 people and they have to allocate the funds necessary to do that but do not have the funds to try these
more innovative solutions to achieve better long term gains, this gives them the opportunity to say let us
try this out but only have to pay for it if we achieve the savings from the original program and we will
know that once the metrics are hit.” Ms. Yu replied that she thinks the ability to test out innovative
programs is part of it and the risk shifting it has on initial programs to be with investors is a benefit for
counties and that is why a lot of governments are interested in this concept. Governments will have to
appropriate funding in advance because they have to pay out funders. Council Berman asked if they pay
it off only if it is successful. In a sense it is a net zero impact with the government. Ms. Yu replied that
for a lot of the projects it is projected savings and it is not realized within that fiscal year that is why they
appropriate the funds and set them aside for the funders.
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Vice Chair Stone stated that it seems attractive for governments to be a part of this program. “Is Santa
Clara County the eighth governmental body? “ Ms. Yu replied that within the United States there is one
repeat which is the Commonwealth of Massachusetts so there are seven distinct ones. There are less than
50 projects in development either in feasibility or construction in the country. Over 40 have been
launched globally. Commissioner Vice Chair asked if Palantir is reaching out to different governments
around the country or finding needs around certain areas and reaching out to the governing body. Ms. Yu
replied that there is Pay for Success “community” and a lot of them are involved in different ways. There
are transactions coordinators within different organization spread throughout the nation focused on issue
areas on growing this field and they are the one sourcing these projects, developing them and pulling the
contracts together, getting the funders in and getting off to launch. Palantir’s role is in between by
providing a service and building the data infrastructure so some of the work Palantir is doing is looking
for folks who are interested in Pay for Success and let them know Palantir is able to help facilitate that
and often Palantir looks at governments to do that because they have the data and are the end payer.
There are other projects where folks are asking Palantir “we have these data needs to implement these
projects how or what can you do to help us get us there.”
Ms. Zehlka added that Palantir also has a track record of working on other human service issues around
the country. Palantir worked withed Polaris on preventing human sex trafficking and Team Rubicon for
disaster relief. Local governments are familiar with Palantir’s software and one of the large challenges
that any project of this scale has is dealing with data sets from a variety of sources and how to protect the
privacy of the people in the data sets. Dealing with sensitive information on mental health incarnation
history and how are you effectively able to put them into a platform and protect the privacy of individuals
and that is something that Palantir has a strong track record.
Vice Chair Greer asked from an investors’ prospective “I would imagine their rate of return is much lower
than what the investor is typically involved in.” Ms. Yu replied that it goes back to who you are. If you
are a financial institution this is not the S&P that you will be getting smashing returns on these projects
but on the foundation side a lot of them are looking at 2% PRI’s which is what the cap or it is a new
opportunity for them to decide do we want to do a grant or do we want to get interest on their loan/grant.
It is really on the prospective of who you are. Even for the a lot of high net worth clients who put their
funds into these social impact bonds with commercial institutions for them they are also mak ing a similar
tradeoff too. Do they want to put our money in which I could otherwise donate or do they want to put it
in the fund that will actually achieve a measureable social impact and make a return? There are all of
these different perspectives depending on who you are but it does for the most part have just more than
one single bottom line with social impact as well. Vice Chair Greer asked about the breakdown of
investors. Ms. Yu replied that every project is different and some of the projects have credit
enhancements and some have foundations and most of them have a waterfall which is a tiered version of
when payments come in and the order of payments. Goldman Sachs has already invested in four of the
eights projects so depending on what one thinks about the amount per project and the number of investors
is one component but there are return investors across different projects but many of the projects are
sourcing local foundations who care about the issue areas.
Commissioner Gordon Gray asked if individuals can invest. Ms. Yu replied that Bank of America has
had different high net clients pledge funds. “The reasons why these projects require a lot of due diligence
and normally individuals do not want to get involved in the nitty gritty details and pure investment side it
is often easier to deal with fewer entities with larger amounts.”
Chair O’Nan stated that she had a question about the selection criteria because it seems to her that this is
what the whole project hinges on. “Who defines the success criteria, how is it agreed to, is it vetted in
some way and can it be revised.” Ms. Yu replied that most of these projects had an RFP come out at the
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very beginning that sets out the intended success metric. Regarding Santa Clara County the RFP set a
success metric of 12 months continuous tenancy and once Abode was procured the goal was how do they
figure out what is going to work to let us look at the data and different considerations and how do they
negotiate what success should look like. At the table were the county, UCSF and Abode who have very
different prospective. The county wanted the best social outcome with 100% housing. From the providers
side they wanted to make a metric that they can achieve is reasonable, and consistent with what their track
record was and what they believe that they can deliver. “With UCSF it is their ability to put on their
clinician lens and the researcher at USCF their lens of serving this population and knowing what are the
things plaguing them was a critical lens that shaped how the success metric came out to be .” That is one
anecdote about how Santa Clara County’s success metric was defined. “Other projects may come out and
say this is the success metric that we want you guys to apply for it and see if you can deliver. The field
in itself is trying to figure out is there a way to standardize the success metric because across any entity
there are thresholds for what to expect for different populations.” Chair O’Nan asked what do you do
when a success metric is not correct or it could potentially cause harm? Ms. Yu replied that in each of the
contracts there is the ability to make amendments and almost all have governance and operating
committees staffed with different stakeholders to make sure they are functioning correctly and make
decision like changing the success metric.
2. Review of the Community Services and Facilities Element of the Comprehensive Plan
Chair O’Nan explained that Community Services Director Rob de Geus had spoken to the HRC about the
potential contribution to the Element because it overlaps the work of the HRC especially in regards to
being the voice for the underserved. Chair O’Nan added that a revised version of the Element was
provided to the Commission along with a primer on things the Commission could focus on and make the
review much more manageable in pulling together the HRC’s input for the next Citizens Advisory
Commission (CAC) on Tuesday November 17 at 5:30 p.m. at Rinconada Library, Community Room.
The HRC has the option to report out during oral communication or the HRC can draft a letter
consolidating all of the Commissioners’ input. Ms. van der Zwaag added that it would be best to convey
the HRC’s key ideas during oral communications. The HRC also has the opportunity to craft an
information report for when the Element goes back to Council scheduled in January. Chair O’Nan stated
that all of the Commissioners had a chance to review the Element and suggested they give one section at a
time.
Introduction Section 12-15: Chair O’Nan stated that throughout the Element there was a difference
between amenities and access because the city has wonderful amenities but what gets forgotten or where
the service gaps are is accessing the amenities. The HRC needs to be cognizant of that difference and the
feedback should be provided more on the access side. For example “if seniors who cannot drive at night
and cannot access the wonderful events such as getting to the park to or the performance that is a
distinction that was not clear in the Element as it should have been.” Ms. van der Zwaag added to remind
the Commission of their role and the questions that were provided; the things the HRC liked, what is
missing or what needs more emphasis in the prevue of programs and issues that the HRC has influence
and knowledge about are they represented in the Element. The HRC will have 3-5 minutes or less at the
November 17 meeting unless the HRC provides a companion piece to go to Council.
Under section Goals C1 Deliver Community Services effectively and efficiently, pages 15-20
Commissioner Stinger stated that the things she particularly liked were infrastructure maintenance, senior
programs and senior shuttle. Things that she would like to see added in or emphasized further were
services for veterans and victims of abuse, collaboration with social service agencies and preserving the
art spaces at Cubberley. These are not mentioned in the introductory section where facilities are
mentioned and is the only place that artists are encouraged to have studios. Commissioner Stinger added
that she would also like to see an emphasis on supporting the Avenidas’ expansion. There was a section
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in keeping the parks contemporary and one of the programs that were successful is the personal initiative
of the Magical Bridge. “Is there a way to state in the policy to provide incentives for individual initiative
because the city could invest in somebody’s dream each year and would see some very creative ideas?”
Vice Chair Stone stated that what he liked about the current plan is the emphasis on smart strategic
partnerships as with all of the limited funds,” partnerships is the future and the best way to tackle difficult
issues.” The Element discusses partnerships with other cities, private partners, faith based groups and
nonprofit organizations. The partnership with the Palo Alto School District and using the facilities and
services that school district already has. He was happy that there was a major emphasis on youth
wellbeing and senior services. Section 1.26 was dedicated to homelessness and was the only area that the
issue was addressed and the two programs mention only increasing awareness because the community
needs to be educated. Section 1.26.2 mentions working with San Mateo County and Santa Clara County,
nonprofits and other organizations to come up with solutions and programs to help with the issue. He
stated that even though partnerships are the way to go it is “a worry that is a way to pass the issue down
the line. We were unable to get the partnerships so we cannot tackle the issue by ourselves. “ The section
even mentions that the unhoused community moves across county and city lines so it makes it difficult to
keep track of them. Vice Chair Stone added that there is not enough emphasis that the City of Palo Alto
does their fair share. An area that he feels needs more emphasis is the unhoused section and in the youth
wellbeing section in 1.21. The programs for youth with developmental disabilities and section 1.20 the
development of mental health programs for youth the wording is very ambiguous as to whether the City
of Palo Alto is going to give additional funds or leverage existing funds. “Is the city taking the funds out
of HSRAP or out of other areas? It does not give enough direction.”
Commissioner Gordon Gray stated that the Element looks very general and asked how the City
determines when the policies are achieved and what that looks like. “Does the HRC pick the policy that is
most critical in terms of the HRC’s purview and then from there this is how we are going to implement
the policies?” Ms. van der Zwaag stated that the Comprehensive Plan is an aspirational document that
includes the goals and values of the city as the city moves forward so it is not the role of a Commission to
state what goals the city should pursue, it is the goal of the Commission to help look over the overall
picture and policies in general. What the specific policy or program should be, is left to staff, the
Planning Commission and Council. Council Member Berman stated that this is a macro level list of
priorities for the community and as the policies and decisions come to Council, staff and the staff report
will state that these areas of the Comprehensive Plan are addressed by this program or this idea and this is
how it ties back to the Comprehensive Plan. “The difficulty is that things can contradict because it is a
big document and a program or idea might support this Element of the Comprehensive Plan but not that
one and that is the challenge we have with the document. It is our opportunity to take a step back and
look at the big picture. What needs to be added or what priorities need to be shifted?”
Commissioner Alhassani stated that partnerships are a great tool to be used in improving and maintaining
Palo Alto’s excellence. On the partnership with Stanford, collaborating with data because a lot of times
when looking at analysis of Palo Alto Stanford was excluded on the analysis even though it has
implications with Palo Alto. With the partnership with Palo Alto Unified School District he thinks the
document should show the disparity in test scores between minorities and the greater student populations
and that it would be worthwhile to add a policy about assuring equality for all of Palo Alto students. 1.7
Engaging with the Community, he stated that the city has many good resources that people do not know
about such as volunteering opportunities that the city could do more to leverage its’ existing organizations
like the Opportunity Center and the VA.
Chair O’Nan added that right before C1 there is a statement under Health and Wellbeing she feels is
disconcerting. “The city collaborates with different organizations to ensure that social services remain
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affordable for all community members. I found throughout the Element that there are statements that do
not exist today and as the HRC we need to be advocates for people not receiving services or cannot afford
them.” Chair O’Nan stated that section Encourage Partnerships within the Mid-Peninsula there needs to
be more specificity that Palo Alto needs to be a big partner. As a border city Palo Alto needs to reach
north to San Mateo County because Palo Alto has a lot of across border issues. The city has people who
need transportation across the border, homeless people who have services north of the border and less
services south of the border which causes problems for service providers and the homeless themselves.
Chair O’Nan added that under the section Need for Collaboration and Cooperation some of the programs
are very different in purpose, organization and format; for example, there is a Dreamcatchers which is
focused on middle school kids, tutoring and academic catching up and the Adolescent Counseling Service
that is focused on counseling services for youth which are two totally different organizations. How
would you collaborate and coordinate two such disparate groups. “There is a lack of specificity and the
city needs to be aware that youth have a variety of needs. The city cannot just lump youth programs in
one bucket.” In section C1 Chair O’Nan asked who would be doing the coordination and collaboration
because local agencies and city do not have the staff to take on the role to oversee the collaboration.
Also, she feels that after school programs have been overlooked and an important segment is the pre-
kindergarten group. Some of the under-privileged children start off on day one already behind. Ms. van
der Zwaag stated that this is a continuation and reflection of the ways the city is always involved. The
city through the Office of Human Services already oversees a childcare subsidy program and an
afterschool program on all of the PAUSD campuses and is not traditionally involved in a Pre-
Kindergarten Program and the thinking of the city is that is the realm of the school district.
Chair O’Nan continued that under section C11.19 there is a mention of the 41 Developmental Assets
which has had a lot of support of the community but the reality is that she feels that it has not caught on
over the years and not sure the city should continue and it may be time to look at something new. Under
Mental Health C.20 there is no mention of depression. Depression is a chronic illness that is deadly. The
Element mentions education of suicide prevention and intervention but does not mention the illness. The
Element talks about disabilities but often in the physical sense but as the Magical Bridge program showed
that there many important disabilities that the city needs to be aware such as autism, delayed learning and
not all children are in wheelchairs. In section C126.1 the City should do an HRC event about this stigma
of mental health.
Vice Chair Stone stated that in section C5 he liked the emphasis on physical health and nutrition on how
the city can implement new policies to encourage healthy eating for city employees and city spaces but
not mentioned is the partnering with the school district for healthy eating. Section 5.11 addresses
transportation for senior citizens which is a pressing issue. The wording is confusing if services need to
be moved closer to transportation or the shuttle routes need to be rearranged.
Commissioner Gordon Gray stated that she likes the Healthy Food Initiative and having more space for
community gardens and farmers market. She feels that since Palo Alto has had a big influx of immigrants
in section C58.there should be some kind of program to integrate the new residents. “How do we engage
people who live her to be part of a community?”
Commissioner Alhassani stated that in the C5 section that mentions leveraging technology to help achieve
the goals, he follows Ranger Kurt on Twitter so he can see some amazing trails in Palo Alto but also
provides trail warnings when there is a fire warning or mountain lion warning. In the future he thinks we
can use technology to encourage health and safety in our facilities.
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Chair O’Nan reported that in section C5.2 there is a program to conduct a study on the barriers of
accessing healthy living choices and the city already knows that one of the barriers is transportation and to
increase the opportunity for all people to have access to healthy food. She feels this should apply to all
residents and not to just city owned or leased facilities. “The city needs to think of alternatives to driving
because people with limited mobility are struggling with driving and parking and it is a huge barrier to
accessing city amenities. Shuttles definitely need to be expanded and improved especially for south Palo
Alto residents.” In section C5.12 Facilitate Access there is mention that there is a financial assistance
program for residents. Ms. van der Zwaag stated that it is a fee reduction program run by the Community
Services Department for low income families, seniors and people with disabilities to receive a reduction
of fees for participation in city programs. Chair O’Nan added that it is important to draw the distinction
to the nutrition arena between poor food choices and people who are poor or are not eating at all. There
are people in our community she stated are going hungry and there are seniors suffering from malnutrition
either they are no longer able to prepare food, cannot get to the grocery store, or are very depressed.
Ms. van der Zwaag reported on Commissioner Chen’s responses. Under the section “What do you Like “
Commissioner Chen stated that the city is able to look forward in ways that are more relevant today.
On page 12 Human Services there is category under demographics what is not included is future thinking,
she feels that some of the work that Stephen Levy has done and the increase in the diverse ethnic
background of Palo Alto should be better understood for future planning. Under community partnerships
Commissioner Chen wants the Element to be clearer that these partnerships represent diverse ethnic
groups and this will help integrate and help drive all resources regardless where they come from into the
community. There should be a clear distinction between soft services based on direct contact of human
effort with citizens and hard services indirectly via the improvement of parks, community services,
infrastructure and environmental facilities. Commissioner Chen is trying to say as we do some of these
policies and programs the City needs to think of both aspects of the service as diverse as possible but the
facilities themselves.
Chair O’Nan asked the Commissioners if any of the HRC members are willing to go to the CAC. Ms.
van der Zwaag stated that the Commissioners can skip the meeting all together and provide comments
when it goes to Council. Council Member Berman stated that if the HRC would provide a letter to the
CAC the day before so they can review it before the meeting because something from the HRC carries
weight. Chair O’Nan added that the HRC could appear in person and deliver input by oral
communication or give the one page document the day before to the CAC and in addition to a one page
memo to the CAC could send the same memo to Council in January or skip the CAC and go directly to
Council in January.
Commissioner Stinger stated that it would be an omission not to make a short comment in a paragraph
and sum it up with critical likes and critical things to emphasize and take the opportunity to provide
comment. If she were on the CAC and the Commission only came at the end she would feel like it was an
end run and not acceptable. Commissioner Stinger added that she would like the HRC to make a
comment on Tuesday even though it is a paper submission. Chair O’Nan asked Commissioner Stinger if
staff is able to summarize the discussion, would she be comfortable to craft a document on the HRC’s
behalf for the CAC.
Vice Chair Stone made a motion to authorize Commissioner Stinger the authority to act on behalf
of the HRC to write up the brief summary on the thoughts of the HRC. The motion was seconded
by Commissioner Alhassani.
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3. Recap of the Homeless Veterans Summit and discuss next steps
Commissioner Alhassani thanked staff for all of the help in putting the Summit together. It was very
successful and the most powerful speakers were the veterans themselves who attended because hearing
their stories on how they overcame homelessness and drug abuse issues was very powerful. There was a
lot of substance in the speakers who spurred a lot of ideas on how to move forward with the issue. In
terms of the next steps yesterday, on Veteran’s Day, Santa Clara County, City of San Jose and Housing
Authority rolled out a plan called All the Way Home which is the county’s plan to house all of the
homeless veterans in Santa Clara County. He feels it makes sense to figure out what role the HRC can
play. Obviously the majority of the resources are going to City of San Jose but we know that Palo Alto
has a portion of homeless veterans so we do have a role to play. The All the Way Home program does a
couple of things but the most important is it commits money and leverages VASH Vouchers to help
people get permanent housing as soon as possible by educating landlords, getting access to rental units,
leveraging faith-based initiatives and corporations. Palo Alto commissioners and staff have a call with
the county and Destination Home to talk about action items where the HRC can play a role. Also at the
Summit healthcare and housing was discussed but the number one reason veterans become homeless is
because of unemployment issues so the next step the HRC can talk about how to promote employment for
veterans as well as a project for next year.
4. Recap on the Domestic Violence Forum
Commissioner Gordon Gray stated that there were almost 90 people in attendance and 8 agencies
represented. The event raised awareness and people got a sense that it could happen in Palo Alto that it is
not just a socioeconomic related situation. The event had an expert witness on the panel that provided a
good picture of an abuser with a particular kind of profile where the abuser is all about control. Deputy
District Attorney, Clarissa Hamilton wanted to convey that the work their office is doing in family
services and that they are not just a criminal arm of the law enforcement that they are a real champion for
the cause and not just pressing charges. One of the big challenges is shelters for women who are trying to
get out of abusive relationships and do not have a place to go and it is often worse than for the homeless.
In homeless community there is government aid but far less for women who need shelters. The event was
positioned as a place where people could get together and discuss an issue and it would have been more
powerful if people were able to come up to the mic and share their thoughts.
Chair O’Nan added that there has been a good follow-on to the Domestic Violence Forum in that County
Supervisor Cindy Chavez (who was as the forum) has spoken with Mayor Karen Holman about the
service gaps that exist in Santa Clara County. In San Mateo County there is a rule that no child goes
unsheltered and families that are in emergency situations have access to hotel vouchers but here in Santa
Clara County that program does not exist. Thanks to Supervisor Chavez, Mayor Holman and other
leaders, Santa Clara County is looking into whether the same hotel voucher program can be instituted in
Santa Clara County. InnVision Shelter Network administers the hotel voucher program in San Mateo
County and hopefully connecting Dr. Brian Greenberg from InnVision Shelter Network with our leaders
we will start seeing the program in Santa Clara County.
Commissioner Gordon Gray stated that one of the panelists, Melissa Luke from the Asian American
Community Involvement, informed Mayor Holman that there is actually a voucher program and the
Mayor is up to date on what we can do with the program.
5. Discussion on the topics of future HRC community forums
Chair O’Nan stated that the HRC may want to do two or three forums a year because there have been
some great successes that engage our community and leaders and has raised the profile of the HRC and
the profile of really important issues. Commissioner Stinger stated that she would like to have an event at
the end of March and under the guise of the voices of Palo Alto look at implicit bias. The HRC has talked
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about showing a film that the county would like to use and has been exploring contacts at Stanford and
would like a copartner to make it happen.
Chair O’Nan added that leadership will be working with city staff to create a toolkit and take the
learnings, steps, tasks and activities that we learned from these events and try to summarize everything
and give a template to leads on events. Commission Gordon Gray added that the toolkit should include
how Commissions can support each other in planning these events.
Chair O’Nan stated that Commissioner Chen wants to do an event about diversity and immigration issues.
Ms. van der Zwaag added that Commissioner Chen is interested in getting the speakers and that was her
first step. Commissioner Stinger stated that she spoke to Commissioner Chen about putting the item on
the agenda for the next meeting so we can talk about the immigration topic. Ms. van der Zwaag added that
the HRC would start in January or February and Commissioner Chen is looking for a speaker to speak on
the immigration of the Chinese community and maybe move on with other communities.
Chair O’Nan added that the HRC may be looking at having an event in the summer and fall and there is a
list of topics and each Commissioner can lead or as a co-chair an event seamlessly. Commissioner
Savage was interested in doing an event on the relationship of Palo Alto Police Department. By the end
of the year the HRC can plot out how many events will be scheduled, the topics and a rough timeline.
Vice Chair Stone stated that during the retreat when Mary Jane Markus, from Evvia Restaurant spoke she
had a great point discussing that most of the service workers in Palo Alto are not residents of the city, are
underrepresented and she feels that they feel uncomfortable when they come to Palo Alto. Maybe some
type of forum where service providers could talk about these issues and be educated on the services the
city has or what the city does to make sure the service workers are safe . Vice Chair Stone added that
something like that is missing in the city and could be useful because so many people who come to work
and are not residents and may feel unwelcomed.
Commissioner Stinger stated that the county film is on biases in the community and wanted to build on
the film. The panel could include leaders of the AME Zion Church, and the arts and diversity panel at
Stanford. Also, there is an Office of Diversity and First Generation Students and a Dr. Eberhardt who has
done a lot with statistics on the correlation between race and crime.
6. Discussion on the planning of the HRC holiday gathering
Chair O’Nan stated that the December HRC meeting normally starts a little early and then the HRC
proceeds down to Il Fornaio. Vice Chair Stone expressed that many of the Commissioners remember
meeting Ray Bacchetti there for coffee to share his wisdom and it would be nice to be there this year.
VI. Reports from Officials
1. Commissioner Reports
Chair O’Nan stated as many of the Commissions may recall the late Ray Bacchetti. He was a theatre
buff and sat on the board of the Oregon Shakespeare Festival for many years and was a big support of
local theater one of which was the Pear Theatre in Mountain View. The Pear Theatre has received a
patronage from Google who build the Pear Theatre a brand new theatre which just opened. Chair
O’Nan added that when she was touring the new facility she saw that the theatre has a studio called
the Ray Bacchetti Studio. Ray is living on in so many ways in our community. The Pear Theatre is
across from the movie theatres in shoreline and around the corner from Microsoft.
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Vice Chair Stone stated that he and Commissioner Savage met with Police Chief Dennis Burns on the
update of staffing reports and various new policies and technology that the police department will be
implementing. As of January the department will have 14 vacancies and dispatchers will be down
25%. They reported that the big issue seems to be that our police officers have not received a raise in
about 63 months and are now in the “middle of the pack” around police departments in the Bay Area
on how our police officers are paid. A lot of police officers who live outside of the peninsula are
being employed in cities where they live.
The police vehicles now have five cameras. They are initially buying 10 at a cost $750.00 each and
by summer all officers will have body cameras. Chief Burns is hoping to meet with the HRC in
January or February to discuss policies for how the cameras will be used. Chief Burns discussed the
sensitive nature of the cameras and the concern that the officers will need to turn them off their
camera if they go into a home invasion or burglary and when do they need to be turned on. The
department is going to come up with their own policy ideas and reach out to the HRC. There is a
concern that only four police officers are living in Palo Alto and three of them are renting and the
average commute for the officers is 28.7 miles. Lieutenant Zachary Perron was elected as Vice Chair
as PIO of police chiefs. Chief Burns is hoping that the Citizens’ Academy will be scheduled in
January.
Commissioner Alhassani stated that at the Commission barbeque he spoke to some Palo Alto
firefighters, and they said that they have the same issues as the police department that many need to
commute into Palo Alto. The firefighters asked about possibly having secondary rental units in Palo
Alto.
Commissioner Alhassani stated that he and Vice Chair Stone attended Veterans’ Day event that
Mayor Holman hosted last Monday and it was an amazing event and the room was mostly filled with
veterans. The event was the first time the city has acknowledged that they had done a Veterans’ Day
event. The HRC got several shout outs from the Mayor.
CALL FOR AGENDA ITEMS (December 10, 2015)
1. a . Commissioner Stinger discuss her community event
b. Welcoming immigrants speaker series
c. Update on Homeless Veterans Summit next steps
ADJOURNMENT
1. The meeting adjourned at 9:33 p.m.