HomeMy WebLinkAbout2023-07-05 Utilities Advisory Commission Agenda PacketUTILITIES ADVISORY COMMISSION
Regular Meeting
Wednesday, July 05, 2023
Council Chambers & Hybrid
6:00 PM
Pursuant to AB 361 Palo Alto City Council meetings will be held as “hybrid” meetings with the
option to attend by teleconference/video conference or in person. To maximize public safety
while still maintaining transparency and public access, members of the public can choose to
participate from home or attend in person. Information on how the public may observe and
participate in the meeting is located at the end of the agenda. Masks are strongly encouraged if
attending in person. The meeting will be broadcast on Cable TV Channel 26, live on
YouTube https://www.youtube.com/c/cityofpaloalto, and streamed to Midpen Media
Center https://midpenmedia.org.
VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/96691297246)
Meeting ID: 966 9129 7246 Phone: 1(669)900‐6833
PUBLIC COMMENTS
Public comments will be accepted both in person and via Zoom for up to three minutes or an
amount of time determined by the Chair. All requests to speak will be taken until 5 minutes
after the staff’s presentation. Written public comments can be submitted in advance toUACPublicMeetings@CityofPaloAlto.org and will be provided to the Council and available for
inspection on the City’s website. Please clearly indicate which agenda item you are referencing
in your subject line.
PowerPoints, videos, or other media to be presented during public comment are accepted only
by email to UACPublicMeetings@CityofPaloAlto.org at least 24 hours prior to the meeting. Once
received, the Clerk will have them shared at public comment for the specified item. To uphold
strong cybersecurity management practices, USB’s or other physical electronic storage devices
are not accepted.
TIME ESTIMATES
Listed times are estimates only and are subject to change at any time, including while the
meeting is in progress. The Commission reserves the right to use more or less time on any item,
to change the order of items and/or to continue items to another meeting. Particular items may
be heard before or after the time estimated on the agenda. This may occur in order to best
manage the time at a meeting or to adapt to the participation of the public.
CALL TO ORDER 6:00 pm ‐ 6:05 pm
AGENDA CHANGES, ADDITIONS AND DELETIONS 6:05 pm ‐ 6:10 pm
The Chair or Board majority may modify the agenda order to improve meeting management.
PUBLIC COMMENT 6:10 pm ‐ 6:25 pm
Members of the public may speak to any item NOT on the agenda.
APPROVAL OF MINUTES 6:25 pm ‐ 6:30 pm
1.Approval of the Minutes of the Utilities Advisory Commission Meeting Held on June 7,
2023
UTILITIES DIRECTOR REPORT 6:30 pm ‐ 6:45 pm
NEW BUSINESS (a 10 minute break will be imposed during this section)
2.Staff Requests the Utilities Advisory Commission Recommend the City Council Approve
Participation in the GoGreen Home Energy Financing Program in an Amount Not‐to‐
Exceed $2 Million over a Term of up to Five Years, Funded by the City’s Cap and Trade
Reserve, by Authorizing the City Manager or Their Designee to Execute a Memorandum
of Agreement with the California Alternative Energy and Advanced Transportation
Financing Authority (ACTION 6:45 pm – 7:15 pm) Staff: Shiva Swaminathan
3.Discussion of Electric Supply Portfolio Modeling Results (ACTION 7:25 pm – 8:05 pm)
Staff: Jim Stack, PhD
COMMISSIONER COMMENTS AND REPORTS FROM MEETINGS/EVENTS
FUTURE TOPICS FOR UPCOMMING MEETING ‐ August 02, 2023
ADJOURNMENT
SUPPLEMENTAL INFORMATION
The materials below are provided for informational purposes, not for action or discussion during UAC Meetings (Govt. Code
Section 54954.2(a)(3)).
INFORMATIONAL REPORTS
4 Informational Report for the Utilities Quarterly Report for FY23‐Q3
12‐Month Rolling Calendar Public Letters to the UAC
PUBLIC COMMENT INSTRUCTIONS
Members of the Public may provide public comments to teleconference meetings via email,
teleconference, or by phone.
1. Written public comments m a y b e s u b m i t t e d b y e m a i l t o
UACPublicMeetings@cityofpaloalto.org.
2. Spoken public comments using a computer will be accepted through the
teleconference meeting. To address the Council, click on the link below to access a Zoom‐
based meeting. Please read the following instructions carefully.
You may download the Zoom client or connect to the meeting in‐ browser. If using
your browser, make sure you are using a current, up‐to‐date browser: Chrome 30 ,
Firefox 27 , Microsoft Edge 12 , Safari 7 . Certain functionality may be disabled in
older browsers including Internet Explorer.
You may be asked to enter an email address and name. We request that you
identify yourself by name as this will be visible online and will be used to notify you
that it is your turn to speak.
When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will
activate and unmute speakers in turn. Speakers will be notified shortly before they
are called to speak.
When called, please limit your remarks to the time limit allotted. A timer will be
shown on the computer to help keep track of your comments.
3. Spoken public comments using a smart phone will be accepted through the
teleconference meeting. To address the Council, download the Zoom application onto
your phone from the Apple App Store or Google Play Store and enter the Meeting ID
below. Please follow the instructions B‐E above.
4. Spoken public comments using a phone use the telephone number listed below. When
you wish to speak on an agenda item hit *9 on your phone so we know that you wish to
speak. You will be asked to provide your first and last name before addressing the
Council. You will be advised how long you have to speak. When called please limit your
remarks to the agenda item and time limit allotted.
CLICK HERE TO JOIN Meeting ID: 966 9129 7246 Phone:1‐669‐900‐6833
Americans with Disability Act (ADA) It is the policy of the City of Palo Alto to offer its public
programs, services and meetings in a manner that is readily accessible to all. Persons with
disabilities who require materials in an appropriate alternative format or who require auxiliary
aids to access City meetings, programs, or services may contact the City’s ADA Coordinator at
(650) 329‐2550 (voice) or by emailing ada@cityofpaloalto.org. Requests for assistance or
accommodations must be submitted at least 24 hours in advance of the meeting, program, orservice.
1 Regular Meeting July 05, 2023
Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are
available for public inspection at www.CityofPaloAlto.org.
CITY OF
PALO
ALTO
UTILITIES ADVISORY COMMISSIONRegular MeetingWednesday, July 05, 2023Council Chambers & Hybrid6:00 PMPursuant to AB 361 Palo Alto City Council meetings will be held as “hybrid” meetings with theoption to attend by teleconference/video conference or in person. To maximize public safetywhile still maintaining transparency and public access, members of the public can choose toparticipate from home or attend in person. Information on how the public may observe andparticipate in the meeting is located at the end of the agenda. Masks are strongly encouraged ifattending in person. The meeting will be broadcast on Cable TV Channel 26, live onYouTube https://www.youtube.com/c/cityofpaloalto, and streamed to Midpen MediaCenter https://midpenmedia.org.VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/96691297246)Meeting ID: 966 9129 7246 Phone: 1(669)900‐6833PUBLIC COMMENTSPublic comments will be accepted both in person and via Zoom for up to three minutes or anamount of time determined by the Chair. All requests to speak will be taken until 5 minutesafter the staff’s presentation. Written public comments can be submitted in advance toUACPublicMeetings@CityofPaloAlto.org and will be provided to the Council and available forinspection on the City’s website. Please clearly indicate which agenda item you are referencingin your subject line.PowerPoints, videos, or other media to be presented during public comment are accepted onlyby email to UACPublicMeetings@CityofPaloAlto.org at least 24 hours prior to the meeting. Oncereceived, the Clerk will have them shared at public comment for the specified item. To upholdstrong cybersecurity management practices, USB’s or other physical electronic storage devicesare not accepted.TIME ESTIMATES
Listed times are estimates only and are subject to change at any time, including while the
meeting is in progress. The Commission reserves the right to use more or less time on any item,
to change the order of items and/or to continue items to another meeting. Particular items may
be heard before or after the time estimated on the agenda. This may occur in order to best
manage the time at a meeting or to adapt to the participation of the public.
CALL TO ORDER 6:00 pm ‐ 6:05 pm
AGENDA CHANGES, ADDITIONS AND DELETIONS 6:05 pm ‐ 6:10 pm
The Chair or Board majority may modify the agenda order to improve meeting management.
PUBLIC COMMENT 6:10 pm ‐ 6:25 pm
Members of the public may speak to any item NOT on the agenda.
APPROVAL OF MINUTES 6:25 pm ‐ 6:30 pm
1.Approval of the Minutes of the Utilities Advisory Commission Meeting Held on June 7,
2023
UTILITIES DIRECTOR REPORT 6:30 pm ‐ 6:45 pm
NEW BUSINESS (a 10 minute break will be imposed during this section)
2.Staff Requests the Utilities Advisory Commission Recommend the City Council Approve
Participation in the GoGreen Home Energy Financing Program in an Amount Not‐to‐
Exceed $2 Million over a Term of up to Five Years, Funded by the City’s Cap and Trade
Reserve, by Authorizing the City Manager or Their Designee to Execute a Memorandum
of Agreement with the California Alternative Energy and Advanced Transportation
Financing Authority (ACTION 6:45 pm – 7:15 pm) Staff: Shiva Swaminathan
3.Discussion of Electric Supply Portfolio Modeling Results (ACTION 7:25 pm – 8:05 pm)
Staff: Jim Stack, PhD
COMMISSIONER COMMENTS AND REPORTS FROM MEETINGS/EVENTS
FUTURE TOPICS FOR UPCOMMING MEETING ‐ August 02, 2023
ADJOURNMENT
SUPPLEMENTAL INFORMATION
The materials below are provided for informational purposes, not for action or discussion during UAC Meetings (Govt. Code
Section 54954.2(a)(3)).
INFORMATIONAL REPORTS
4.Informational Report for the Utilities Quarterly Report for FY23‐Q3
Members of the Public may provide public comments to teleconference meetings via email,
teleconference, or by phone.
1.Written public comments m a y b e s u b m i t t e d b y e m a i l t o
UACPublicMeetings@cityofpaloalto.org.
2.Spoken public comments using a computer will be accepted through the
teleconference meeting. To address the Council, click on the link below to access a Zoom‐
based meeting. Please read the following instructions carefully.
You may download the Zoom client or connect to the meeting in‐ browser. If using
your browser, make sure you are using a current, up‐to‐date browser: Chrome 30 ,
Firefox 27 , Microsoft Edge 12 , Safari 7 . Certain functionality may be disabled in
older browsers including Internet Explorer.
You may be asked to enter an email address and name. We request that you
identify yourself by name as this will be visible online and will be used to notify you
that it is your turn to speak.
When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will
activate and unmute speakers in turn. Speakers will be notified shortly before they
are called to speak.
When called, please limit your remarks to the time limit allotted. A timer will be
shown on the computer to help keep track of your comments.
3. Spoken public comments using a smart phone will be accepted through the
teleconference meeting. To address the Council, download the Zoom application onto
your phone from the Apple App Store or Google Play Store and enter the Meeting ID
below. Please follow the instructions B‐E above.
4. Spoken public comments using a phone use the telephone number listed below. When
you wish to speak on an agenda item hit *9 on your phone so we know that you wish to
speak. You will be asked to provide your first and last name before addressing the
Council. You will be advised how long you have to speak. When called please limit your
remarks to the agenda item and time limit allotted.
CLICK HERE TO JOIN Meeting ID: 966 9129 7246 Phone:1‐669‐900‐6833
Americans with Disability Act (ADA) It is the policy of the City of Palo Alto to offer its public
programs, services and meetings in a manner that is readily accessible to all. Persons with
disabilities who require materials in an appropriate alternative format or who require auxiliary
aids to access City meetings, programs, or services may contact the City’s ADA Coordinator at
(650) 329‐2550 (voice) or by emailing ada@cityofpaloalto.org. Requests for assistance or
accommodations must be submitted at least 24 hours in advance of the meeting, program, orservice.
2 Regular Meeting July 05, 2023
Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are
available for public inspection at www.CityofPaloAlto.org.
12‐Month R olling Calendar Public Letters to the UAC
UTILITIES ADVISORY COMMISSIONRegular MeetingWednesday, July 05, 2023Council Chambers & Hybrid6:00 PMPursuant to AB 361 Palo Alto City Council meetings will be held as “hybrid” meetings with theoption to attend by teleconference/video conference or in person. To maximize public safetywhile still maintaining transparency and public access, members of the public can choose toparticipate from home or attend in person. Information on how the public may observe andparticipate in the meeting is located at the end of the agenda. Masks are strongly encouraged ifattending in person. The meeting will be broadcast on Cable TV Channel 26, live onYouTube https://www.youtube.com/c/cityofpaloalto, and streamed to Midpen MediaCenter https://midpenmedia.org.VIRTUAL PARTICIPATION CLICK HERE TO JOIN (https://cityofpaloalto.zoom.us/j/96691297246)Meeting ID: 966 9129 7246 Phone: 1(669)900‐6833PUBLIC COMMENTSPublic comments will be accepted both in person and via Zoom for up to three minutes or anamount of time determined by the Chair. All requests to speak will be taken until 5 minutesafter the staff’s presentation. Written public comments can be submitted in advance toUACPublicMeetings@CityofPaloAlto.org and will be provided to the Council and available forinspection on the City’s website. Please clearly indicate which agenda item you are referencingin your subject line.PowerPoints, videos, or other media to be presented during public comment are accepted onlyby email to UACPublicMeetings@CityofPaloAlto.org at least 24 hours prior to the meeting. Oncereceived, the Clerk will have them shared at public comment for the specified item. To upholdstrong cybersecurity management practices, USB’s or other physical electronic storage devicesare not accepted.TIME ESTIMATESListed times are estimates only and are subject to change at any time, including while themeeting is in progress. The Commission reserves the right to use more or less time on any item,to change the order of items and/or to continue items to another meeting. Particular items maybe heard before or after the time estimated on the agenda. This may occur in order to bestmanage the time at a meeting or to adapt to the participation of the public.CALL TO ORDER 6:00 pm ‐ 6:05 pmAGENDA CHANGES, ADDITIONS AND DELETIONS 6:05 pm ‐ 6:10 pmThe Chair or Board majority may modify the agenda order to improve meeting management.PUBLIC COMMENT 6:10 pm ‐ 6:25 pmMembers of the public may speak to any item NOT on the agenda.APPROVAL OF MINUTES 6:25 pm ‐ 6:30 pm1.Approval of the Minutes of the Utilities Advisory Commission Meeting Held on June 7,2023UTILITIES DIRECTOR REPORT 6:30 pm ‐ 6:45 pmNEW BUSINESS (a 10 minute break will be imposed during this section)2.Staff Requests the Utilities Advisory Commission Recommend the City Council ApproveParticipation in the GoGreen Home Energy Financing Program in an Amount Not‐to‐Exceed $2 Million over a Term of up to Five Years, Funded by the City’s Cap and TradeReserve, by Authorizing the City Manager or Their Designee to Execute a Memorandumof Agreement with the California Alternative Energy and Advanced TransportationFinancing Authority (ACTION 6:45 pm – 7:15 pm) Staff: Shiva Swaminathan3.Discussion of Electric Supply Portfolio Modeling Results (ACTION 7:25 pm – 8:05 pm) Staff: Jim Stack, PhDCOMMISSIONER COMMENTS AND REPORTS FROM MEETINGS/EVENTSFUTURE TOPICS FOR UPCOMMING MEETING ‐ August 02, 2023ADJOURNMENTSUPPLEMENTAL INFORMATIONThe materials below are provided for informational purposes, not for action or discussion during UAC Meetings (Govt. CodeSection 54954.2(a)(3)).
INFORMATIONAL REPORTS
4 Informational Report for the Utilities Quarterly Report for FY23‐Q3
12‐Month Rolling Calendar Public Letters to the UAC
PUBLIC COMMENT INSTRUCTIONS
Members of the Public may provide public comments to teleconference meetings via email,
teleconference, or by phone.
1. Written public comments m a y b e s u b m i t t e d b y e m a i l t o
UACPublicMeetings@cityofpaloalto.org.
2. Spoken public comments using a computer will be accepted through the
teleconference meeting. To address the Council, click on the link below to access a Zoom‐
based meeting. Please read the following instructions carefully.
You may download the Zoom client or connect to the meeting in‐ browser. If using
your browser, make sure you are using a current, up‐to‐date browser: Chrome 30 ,
Firefox 27 , Microsoft Edge 12 , Safari 7 . Certain functionality may be disabled in
older browsers including Internet Explorer.
You may be asked to enter an email address and name. We request that you
identify yourself by name as this will be visible online and will be used to notify you
that it is your turn to speak.
When you wish to speak on an Agenda Item, click on “raise hand.” The Clerk will
activate and unmute speakers in turn. Speakers will be notified shortly before they
are called to speak.
When called, please limit your remarks to the time limit allotted. A timer will be
shown on the computer to help keep track of your comments.
3. Spoken public comments using a smart phone will be accepted through the
teleconference meeting. To address the Council, download the Zoom application onto
your phone from the Apple App Store or Google Play Store and enter the Meeting ID
below. Please follow the instructions B‐E above.
4. Spoken public comments using a phone use the telephone number listed below. When
you wish to speak on an agenda item hit *9 on your phone so we know that you wish to
speak. You will be asked to provide your first and last name before addressing the
Council. You will be advised how long you have to speak. When called please limit your
remarks to the agenda item and time limit allotted.
CLICK HERE TO JOIN Meeting ID: 966 9129 7246 Phone:1‐669‐900‐6833
Americans with Disability Act (ADA) It is the policy of the City of Palo Alto to offer its public
programs, services and meetings in a manner that is readily accessible to all. Persons with
disabilities who require materials in an appropriate alternative format or who require auxiliary
aids to access City meetings, programs, or services may contact the City’s ADA Coordinator at
(650) 329‐2550 (voice) or by emailing ada@cityofpaloalto.org. Requests for assistance or
accommodations must be submitted at least 24 hours in advance of the meeting, program, orservice.
4 Regular Meeting July 05, 2023
Materials related to an item on this agenda submitted to the Board after distribution of the agenda packet are
available for public inspection at www.CityofPaloAlto.org.
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Item No. 1. Page 1 of 2
Utilities Advisory Commission
Staff Report
From: Dean Batchelor, Director Utilities
Lead Department: Utilities
Meeting Date: July 5, 2023
Staff Report: 2306-1706
TITLE
Approval of the Minutes of the Utilities Advisory Commission Meeting Held on June 7, 2023
Note: June 7, 2023 UAC Draft Minutes page 5, paragraph 2, line 2, “…were about 150 meters in
the area…” should be “…were about 187 meters in the area…”
Note: June 7, 2023 UAC Draft Minutes page 5, paragraph 3, line 3, “Per his recollection, the
$12M bid was for…” should be “Per his recollection, the $24M bid was for…”
RECOMMENDATION
Staff recommends that the UAC consider the following motion:
Commissioner ______ moved to approve the draft minutes of the June 7, 2023 meeting as
submitted/amended.
Commissioner ______ seconded the motion.
Item #1
Packet Pg. 5
CI TY OF
PALO
ALTO
Item No. 1. Page 2 of 2
ATTACHMENTS
Attachment A: June 7, 2023 DRAFT UAC Minutes
AUTHOR/TITLE:
Jenelle Kamian, Program Assistant I
Item #1
Packet Pg. 6
Utilities Advisory Commission Minutes Approved on: Page 1 of 13
UTILITIES ADVISORY COMMISSION MEETING
MINUTES OF JUNE 7, 2023 REGULAR MEETING
CALL TO ORDER
Chair Segal called the meeting of the Utilities Advisory Commission (UAC) to order at 6:06 p.m.
Present: Chair Segal, Commissioners Croft, Forssell, Mauter, Metz, and Phillips
Absent: Vice Chair Scharff
AGENDA CHANGES, ADDITIONS AND DELETIONS
None
PUBLIC COMMENT
None
APPROVAL OF MINUTES
ITEM 1: ACTION: Approval of the Minutes of the Utilities Advisory Commissioner Meeting Held on May
3, 2023
Chair Segal invited comments on the May 3, 2023 UAC draft meeting minutes.
ACTION: Commissioner Phillips moved to approve the draft minutes of the May 3, 2023 meeting as
submitted.
Commissioner Metz seconded the motion.
Motion carries 6-0 with Chair Segal, Commissioners Croft, Forssell, Mauter, Metz, and Phillips voting yes.
Vice Chair Scharff absent.
UTILITIES DIRECTOR REPORT
Dean Batchelor, Utilities Director, delivered the Director's Report.
Utilities Rates Update: Approved rate changes take effect July 1. Customers received a postcard in the
mail about the San Francisco Public Utilities Commission (SFPUC) pass-through rate. Water rates
increased 5%, electric rates decreased 5%, gas rates increased 8%, wastewater increased 9%, refuse rate
change was 0%, and storm drains increased 4%, resulting in a 3% ($11.70) total rate increase from last
year. City Council approved gas and electric rate changes in a May Study Session. Staff will present the
proposed rate adjustments on Monday, June 19 to City Council for utilities other than gas and electric.
Item #1
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CIT
ALO
ALTO
Utilities Advisory Commission Minutes Approved on: Page 2 of 13
SFPUC Pass-Through Rate: On May 9, 2023, the SFPUC voted to increase the wholesale water rate and
CPAU will pass it through the W-1, W-2, W-4, and W-7 rates effective July 1.
Final Winter Rebates Distributed for Residential Utility Customers: CPAU distributed a total of
$2,379,520.00 winter rebates for 25,422 customer accounts ($2,217,820.00 fixed rebate based on
January bills, $99,100.00 for Rate Assistance Program participants, and $62,600.00 for customers with
arrearages). We have not received any applications for the one-time high bill financial assistance
program, which closes at the end of October 2023. An email was sent to customers with arrearages.
There is information on cityofpaloalto.org/utilitiesassistance.
Natural Gas Rates: Natural gas commodity prices this winter were above $5 per therm. Per City policy,
CPAU capped customer prices at $4 per therm. Gas prices declined about 29% to $0.36 per therm, which
aligned with the seasonal trend and expected to remain consistent throughout the summer.
Water Quality Report: Each year, CPAU publishes an annual Consumer Confidence Report on water
quality conditions for the previous year. Customers will be notified this month that the 2022 report
update is available online and in print upon request. The full report is available at
cityofpaloalto.org/WaterResources.
Hydroelectricity Supply Update: Hydroelectric supplies are doing well. Snow levels are approximately
125% of the average for 2024. If we receive average rainfall for 2024 starting in October, we expect
average hydroelectricity generated in FY 2025.
Drought Update: The SFPUC continues to have an 11% voluntary water use reduction. Staff expected
the City would lift the 2-day per week watering restriction when the State’s emergency regulation
expires in June. The State would likely leave some restrictions in place, including restrictions on watering
within 48 hours of a rain event and a ban on irrigating nonfunctional turf with potable water at
commercial customer sites.
Upcoming Events: Details and registration at cityofpaloalto.org/workshops
•Saturday, June 24: Spring Planting Workshop, 10 a.m. - noon
•Thursday, June 29: Rain Garden Workshop, 7 - 8:30 p.m.
•Thursday, July 6: Save Money with an EV and EV Discount Campaign, 5 - 6 p.m.
•Saturday, July 15: MSC Open House, 9 a.m. - 2 p.m. The City will host an open house at the
Municipal Services Center (MSC) located on Bayshore. Utilities will have a helicopter this year on
behalf of the airport. Utilities usually take one side of the MSC yard to display our big trucks and
equipment. We will have EVs as we did last year. We will advertise in local newspapers and send
email blasts. We will hang signage at the MSC high enough for people to see it from the
freeway. The day of the event, we usually raise the banner as you enter the MSC gates. It is a
free event for the public to attend.
Commissioner Mauter wondered what additional outreach measures we might take as a community to
reach people who are in arrears or who have not applied for assistance. Mr. Batchelor replied that staff
directly called customers in arrears to let them know there is financial aid.
Item #1
Packet Pg. 8
Utilities Advisory Commission Minutes Approved on: Page 3 of 13
Commissioner Phillips asked if customers contacted Utilities with complaints or questions about the
rebate. He found his utility bill hard to understand. It looked like we subtracted and added the rebate.
The message about the rebate was in small type in the second paragraph. Mr. Batchelor responded that
they have received some calls. Some rebates will take place in the middle or end of June but the
majority of customers have received their rebates. He acknowledged they could have done a better job
on providing more explanation.
Chair Segal inquired if the bill would look different after we finish upgrading the system. Mr. Batchelor
thought we would need to redesign our bill once electrification and grid modernization begins. We have
to remove at least some of the gas commodity portions in the bill. Conversations have taken place about
how expensive it would be for the last customers on the gas system. Maybe we will title it as an energy
bill. Staff is determining from a federal legal perspective if we can transfer electric funds to the gas
commodity or have one energy fund to subsidize the cost as people start to transition off gas.
Mr. Batchelor stated there would be a 3% increase in the dark fiber rate, based on CPI.
NEW BUSINESS
ITEM 2: ACTION: Staff Recommends that the Utilities Advisory Commission Recommend the City Council
Adopt the 2023 Annual Water Shortage Assessment Report
Lisa Bilir, Senior Resource Planner, delivered a presentation on the Annual Water Shortage Assessment
Report. Palo Alto does not have a water shortage this year. All California urban water suppliers were
required to submit their water shortage assessment reports annually by July 1 to the Department of
Water Resources, who then prepares a summary report for submission to the State Water Resources
Control Board yearly by September 1.
From July to December 2022, Palo Alto customers reduced their usage by 11%, in line with SFPUC’s
water conservation voluntary reduction request. There were 31 atmospheric rivers from mid-December
to the end of March. The snowpack is over 100% of the April 1 median level. SFPUC rescinded its water
shortage emergency and their request for voluntary system-wide water use reductions will expire on
June 10. Palo Alto’s water use restrictions follow State and SFPUC’s restrictions, so most of our
restrictions will expire on June 10, including the two day per week watering and Stage 2 water use
restrictions. Water conservation is a way of life in California and we encourage the wise use of water in
Palo Alto. We have permanent water waste restrictions and a suite of water conservation programs. You
can find more information on our website at cityofpaloalto/waystosave. We recently expanded our
water conservation program offerings to include WaterSmart and Waterfluence. We are evaluating
additional conservation programs as part of our One Water Plan.
Commissioner Mauter queried if there had been any analysis on the accuracy of the voluntary water
reduction that stemmed from Council changes and if the 11% reduction was in line with what we
anticipated. Ms. Bilir explained that staff from various departments monitored every month how much
customers were reducing and analyzed how different customer classes could conserve more where we
were seeing the need. The net total for the period from July to December was 11% and that was in line
with what SFPUC asked us to reduce. If it were less, we would have recommended different measures
for Council to take. Our water shortage contingency plan outlined measures to get to the desired
reduction level at each stage of conservation. In response to Commissioner Mauter’s request, Ms. Bilir
will track if there is a rebound.
Item #1
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Utilities Advisory Commission Minutes Approved on: Page 4 of 13
Commissioner Philips asked what impact this report had. Ms. Bilir answered it was informational. We
have to follow State requirements to qualify for State loans and grants. The Legislature placed this
requirement to compile statewide information and improve their communication on drought planning
and actions. The State does not use it to allocate resources to cities or judge individual programs.
Chair Segal was curious if the home water report was received well and if it has had or would have any
impact on conservation. Ms. Bilir thought that customers received it well. Karla Dailey, Acting Assistant
Director Resource Management, stated they sent a couple months’ worth of reports. Some of the
reports were going into customers’ junk folders and staff is working on the technical aspect to make
sure that does not happen. The response had been mostly positive. Staff is gathering information on
click rates and making sure that customers see the report in their inboxes. She thought there was one
extra click in MyCPAU to see the home water report.
ACTION: Commissioner Mauter moved Staff request for the Utilities Advisory Commission to
Recommend the City Council Adopt the 2023 Annual Water Shortage Assessment Report
Seconded by Commissioner Forssell.
Motion carries 6-0 with Chair Segal, Commissioners Croft, Forssell, Mauter, Metz, and Phillips voting yes.
Vice Chair Scharff absent.
ITEM 3: ACTION: Staff Recommends the Utilities Advisory Commission Accept and Approve the 2023
Wildfire Mitigation Prevention Plan as Presented
Jim Pachikara, Acting Electric Engineering Manager, presented an update on the Wildfire Mitigation
Plan. In 2018, California Legislation passed Senate Bill 901, which required electric utilities to prepare a
wildfire mitigation plan, update it annually, present it in a publically noticed meeting, and submit it to
the California Wildfire Advisory Board each year by July 1. Utilities were required to complete a
comprehensive revision of the plan every three years. This is our first full revision. Staff focused on
statutorily mandated elements, general suggestions from the Wildfire Safety Advisory Board,
information about specific projects and feedback from the independent evaluator’s report. This was a
collaborative effort with the assistance and input from the Fire Department, Urban Forestry, Open
Space and the Office of Emergency Services.
Staff’s key mitigation activity for reducing wildfire risk was to underground 11 miles of overhead electric
lines in the Foothills area, of which they installed approximately 2.4 miles of substructure. This project
involves installing electric substructure including conduit and boxes for electric and fiber lines, removing
overhead electric and fiber lines from poles, and installing padmount equipment where possible. This
project consists of multiple phases with anticipated completion in 2025. The design of the next two
phases is nearly complete. Attachment A included updates on other wildfire related activities.
Staff retained Dudek to perform an independent review of the plan to determine its efficacy, legal
compliance and provide suggestions for improvement. Retaining an outside expert to review this plan is
not a legal mandate; however, staff felt doing so for our first comprehensive revision was prudent and in
the best interest of our community. The evaluation report concluded that our Wildfire Mitigation Plan
(WMP) met the statutory requirements for a publically owned utility. This report is included in
Attachment B of the staff report. The evaluator concluded with this statement: Based on the wildfire
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prevention programs described in the WMP and the progress that CPAU has made in its wildfire
prevention programs, the CPAU takes the risk of wildfire in its service territory seriously and is actively
working to reduce the risk that its equipment starts or aids in the spread of wildfire.
Staff inspects the lines and clears vegetation annually before fire season. Mr. Pachikara thought there
were about 150 meters in the area. We communicate our Wildfire Mitigation Plan via our website and
this UAC meeting.
Mr. Pachikara addressed Commissioner Phillips’ questions. We chose the performance metrics and
outcome metrics. It is not standard practice to use an outside auditor. It might have been required in
2020 but this time it was voluntary. We chose to do so to be prudent and to make sure we were doing
our due diligence with our plan.
With the construction work falling behind and given the danger this represents, Commissioner Metz
wondered if we should outsource more construction work to accelerate the plan. Mr. Pachikara replied
it was possible but the bid response from our RFP had a very high cost. Per his recollection, the $12M
bid was for an overhead rebuild, reconstructing and fire hardening the existing overhead system but not
undergrounding. Undergrounding would have cost more. We decided to do this in-house with our own
staff because we have engineering contractors if we need to use them. MP Nexlevel is our substructure
contractor. Staff supervises the contractor and makes sure they are efficient with their time.
Mr. Pachikara addressed Commissioner Forssell’s questions. We have undergrounded 2.4 miles and we
will start the next two phases soon. The level of investment for the undergrounding effort is about
$12M. There could be some savings once we complete undergrounding but underground lines have a
useful life. We inspect our underground equipment every three years. There will be some cost savings in
clearing trees and vegetation. Dean Batchelor, Utilities Director, related an incident when there was a
Public Safety Power Shutoff (PSPS) at nighttime due to high winds. We will not risk the safety of our
employees by having them walk the line in Foothills Park up to Skyline during the middle of the night.
We shut off power to those customers until we went up there the next morning. Having a contractor do
the build and design cost around $25M or $26M. CPUC or Fire does not obligate us to underground this
line as long as we trim back the trees but CPAU decided it was better to underground and it avoids the
inconvenience of shutting down power to those customers.
Commissioner Croft asked if the underground facilities go up the road or through private property and
she hoped the undergrounding did not affect the running trail. Mr. Pachikara responded that a lot of it
was through our existing easements through the park in some of the open space area but it did not
follow the road. Some of it was near the running trail but they are restoring the trail if they disturb it.
Mr. Batchelor addressed Chair Segal’s inquiries regarding PSPS, if customers had evacuation plans and
practice drills. OES Chief Ken Dueker talked to those customers about lightning or other things that
might happen. They advised customers to have a plan on how they would get down off the hill or go up
to Skyline. They have contacted all the residents on the hill and usually meet with them yearly.
In reply to Chair Segal’s query on when fire season begins or when visual inspections occur, Mr.
Pachikara answered that we typically complete them yearly by May and again in November before the
dry, windy season.
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ACTION: Commissioner Mauter moved Staff Recommendation the Utilities Advisory Commission Accept
and Approve the 2023 Wildfire Mitigation Prevention Plan as Presented
Seconded by Commissioner Phillips.
Motion carries 6-0 with Chair Segal, Commissioners Croft, Forssell, Mauter, Metz, and Phillips voting yes.
Vice Chair Scharff absent.
The UAC took break at 6:55 p.m. and resumed at 7:10 p.m.
ITEM 4: DISCUSSION: Discussion and Presentation of the Update of the Grid Modernization
Tomm Marshall, Assistant Director of Electric Engineering and Operations, delivered a presentation on
the Electric Distribution Infrastructure Modernization Update. A consulting firm provided an Electric
Infrastructure Analysis Report. We have 3 kVA per home. We expect peak demand of 6 kVA per home
with electrification, assuming diversification in the loads. Demand varies throughout the day. Capacity
increases will have an impact on our distribution transformers and secondary conductors. We will focus
on installing more transformers and secondary networks in residential areas. We are seeing the most
impacts from electrification in the residential sector.
Commissioner Mauter inquired what was the timeframe to transition from 3 kVA to 6 kVA and if we
expected the long-term average to go above 6 kVA. Mr. Marshall thought 6 kVA was about where it
would end up based on our climate zone and diversification we see today. There are some new factors
with electric vehicle (EV) charging but other loading is similar to what we have now. Our mild climate
results in lower peaks.
In reply to Commissioner Phillips’s question if assumptions included the 6000 households we have to
add according to our Housing Element, Mr. Marshall responded it depended on where the housing
comes from. ADUs are coming. Multitenant buildings require a new transformer as part of the
development project.
Our system has a 12 kV backbone. As we do electrification, we need to improve network reliability and
resiliency, which in part included building additional circuit ties within the network to maintain
customers when outages occur or if we have equipment failure. We expect loads to increase, so we
have to add transformer capability in a couple substations later in our upgrade.
The estimated cost is between $220M and $306M, depending on the upgrades we choose to make.
Technologies are in development to reduce coincident loading. New technologies are getting ready to
come to market. As we move into the upgrade, we will determine if we can reduce the upgrades based
on new technology. We need to do a cost analysis on upgrading the network versus implementing
technology for peak load mitigation.
The first thing we will do is convert most of the 4 kV to 12 kV because we will overload the primary
network if we keep it at 4 kV. About 60% to 70% of our customers are connected to the overhead
system. We will increase overhead system capacity as soon as possible so the capacity of the existing
network does not restrict customers. We will convert the underground system from 4 kV to 12 kV later
in the process. Upgrading the underground system capacity is more complex than the overhead. It
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required interaction with neighborhoods to install pad-mounted equipment. The majority of our system
is 12 kV. The area off Embarcadero between University and down to Rinconada Park is 4 kV. We have a
small patch of 4 kV by East Meadow but we have almost completed that conversion.
We are working on Task I, the Trial Upgrade Project in the Leland Manor area to convert from 4 kV to 12
kV. We are designing it for 6 kVA per home. The availability of transformers is limiting our work. We
have made progress in figuring out how to get those to us later this year from foreign suppliers.
Task II, Upgrade Overhead Systems, includes replacing transformers as well as upgrading secondary
systems and residential circuits to reduce the barriers limiting electrification projects. Currently, when
people request multiple batteries or large solar panels on their homes, we have to limit the size because
of the networks. If someone wants to build a project we are unable to accommodate, they are required
to pay for additional infrastructure upgrades. We expect to start Task II design and construction in late
2023 and finish construction for all overhead systems by the end of 2027.
Task III, Upgrade Underground Systems, is the most difficult task. We do not install subsurface
equipment anymore, so we have to negotiate with neighborhoods to find locations to install pad-
mounted transformers.
About 12% of our residential customers are underground. Some underground customers have
padmount transformers in the newer districts but we have to install new padmount transformers if we
are doubling the load because they do not have enough capacity on the existing ones. That is a bigger
project. We need to build new infrastructure that could require extending primary conduits and
additional secondary conduits. It is more complicated and expensive. The Preston Park area is a very old
underground district at 4 kV that we need to rebuild.
Mr. Marshall addressed Commissioner Croft’s inquiries regarding customers’ concerns about sound or
environmental impact of higher voltage transformers. There is noise. They hum at 120 Hz. When we bid
out transformers, we have specifications for efficiency and noise. In the current market conditions, we
have to compromise to get whatever we can find in the marketplace, so we are not evaluating some
things as we normally would in the past. He is hopeful that we will be able to get the types of
transformers we like by the time we rebuild the underground systems. We expect to start Task III design
in 2026 and complete construction by 2030.
Task IV is Upgrade Substations and Circuits. To add capacity, we will increase the size of the Colorado
and Hopkins substations’ small transformers to larger transformers. We may be able to relocate some
transformers from the business park as part of the Tesla project we are working on. Design and
construction will begin in late 2027 and we want to complete Task III in 2030.
In reply to Commissioner Phillips’s query as to why we are postponing upgrading underground systems
until 2026, Mr. Marshall responded it is because we are focusing on the overhead systems. It is also
because of staffing and construction management, although we will hire people to help manage. It is
difficult to do it all at the same time even with additional staff because it is a lot to manage. We have to
think about how many areas we are disrupting in the community at the same time.
Later, staff will inform Council about the issues with undergrounding. Our S/CAP goal is to have
upgrades for electrification in place by 2030. Undergrounding is a very large project. There are some
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issues with telephone and cable companies participating with the City on undergrounding. The cost is
probably $400M or $500M for complete undergrounding.
Task V is Load Mitigation and Reliability. We will see what is available in the marketplace to help us
mitigate some of the load and maybe reduce our upgrade cost. There will always be a limit of how many
batteries can connect to the system. We are trying to have a reasonable amount of capacity to take care
of what most customers will want.
Dean Batchelor, Utilities Director, commented that our initial goal was to deploy AMI everywhere by the
end of the year but we have pushed it to the first quarter of 2024 because we are having difficulties
obtaining electric meters.
Commissioner Croft asked if the pilot project included everything needed to upgrade a neighborhood so
people in that neighborhood can electrify to their heart’s content when we complete the pilot project.
Mr. Marshall responded correct, we think the system would have a reasonable amount of capacity for
people to install solar and batteries on their home. Commissioner Croft inquired if the project included
communicating with those customers to encourage them to move to electricity. Mr. Marshall answered
yes. They will coordinate with our Resource Planning Division to handle the promotion and incentives.
Mr. Marshall spoke about funding. We made it through the first screening for a matching DOE Grid
Resiliency and Innovation Partnerships (GRIP) Grant. We sent our final submittal. Late this year, they will
notify us whether we will receive funding and the amount. The decision on whether we need revenue
bonds to supplement the money in the budget is dependent on how much we receive from DOE.
Commissioner Phillips queried what begins to happen and when if we do not upgrade. Mr. Marshall
explained that we already have transformer failures leading to outages as well as voltage excursions. We
have received complaints from customers about voltage excursions when they see flickering lights or
low voltage at their house. Palo Alto has a large number of EV chargers. Almost every solar project
includes batteries, so we review them because they are a stressor on the secondary networks and cause
voltage problems for other customers.
Commissioner Phillips asked if 12 kV enabled all the things people want to do, such as selling into the
grid from your Tesla battery or demand management capabilities or if those were separate projects. Mr.
Marshall responded they are related. The infrastructure is important because we have to accommodate
increased loading on the system. New technologies will possibly send battery power back into the grid.
The CEC said that vehicle-to-grid was not ready. We have to start because the City wanted this project
done by 2030. If this new technology becomes available, we can implement it as we move along.
Commissioner Forssell requested further explanation on the assumptions or design constraints for
calculating the peak demand of 6 kVA per home. Mr. Marshall replied that they relied heavily on LADWP
data from their large study on loading and determining the impacts of electrifications. We used a
number similar to theirs. The City of Palo Alto has very little data because we do not have any recording
meters. We looked at our loads and calculated what we thought was a reasonable diversified load with
electrification based on the loads that will be installed in homes. The biggest uncertainty is EV charging.
This number will not allow everybody to turn their charger on at the same time. We have to determine
how we can use time-of-use metering to adjust when people charge.
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Commissioner Forssell received an email from a member of the community about a limit of 20 kVA. Mr.
Marshall stated that 20 kVA was the maximum we allowed on a shared distribution network, which
means one transformer with a secondary network with maybe 10 or 15 homes on it. If a customer
wanted more than 20 kVA, they have to pay to upgrade the system to allow them to have their own
transformer to serve their house. Most of our transformers are 25 kVA or 37½ kVA. We see voltage
deviations when a generator more than 20 kVA goes on and off the system.
Regarding the difficult negotiations to install underground systems in neighborhoods, Commissioner
Forssell knew of an instance that remained unresolved many years later. She asked if it had to be a
negotiation or if Council could adopt policies to make it less complex. Mr. Marshall replied that the City
had sufficient right-of-way to put a transformer near somebody’s front yard but we do not want to be in
a public relations nightmare with our customers. We need time to determine what policies would be in
place, how flexible we would be when we have opposition and whether we would try to negotiate. Mr.
Batchelor pointed out that Council adopted a policy that we can only have padmount transformers, so
now we cannot underground the transformers. The majority of our customers are in the overhead
sections, which gives us time to figure out a solution. We almost have to double the amount of
transformers, which increases the number of people with a green box in their front yards. Staff will
discuss this further with the UAC and Council.
Commissioner Metz commented that the plan seemed mostly about increasing capacity. It does not
address grid-of-the-future issues such as EVs, demand management and distributed resources. Ten
years from now, EVs will be ubiquitous and the two-way charging of EVs large batteries will have an
impact. He did not feel as if he had enough information to fulfill an advisory role on those issues. He
would like to see the electric utility analysis report. He asked if there would be a plan with enough detail
for the UAC because $200M to $300M was a lot of money. Mr. Marshall replied that a study on
technology was in progress with a consultant and we would get that back later this year. The ability to
accept delivery from customers back into the system is part of what we are planning with the
infrastructure upgrades. The ability to take reverse power flow through our substations or identifying
areas where we might see reversed power flow is part of the upgrade plan. We will look at solar panels
with solar inverters that have the capability for us to communicate and control them. Those will be part
of grid modernization. We are looking at putting additional controls on circuit ties. There are remote
control systems that allow us to switch remotely. Staff will share more details as they work this and
when the additional study comes back.
We are looking at putting in fiber network. As part of the rollout for fiber to the home, there is a section
set aside for utility fiber for automation purposes. We are trying to improve sectionalizing and smaller
outages. That is coming as part of the next study. We are going to see increases on the system load that
we need to cope with and that is what we are trying to get ahead of now.
Mr. Batchelor remarked that Council approved the S/CAP plan last Monday and part of that was for staff
to look at reliability and resiliency through a strategic plan they are working on with the S/CAP group.
Jonathan Abendschein is heading that effort. Staff will share the strategic plan with the UAC once it is in
place. Commissioner Metz stated that he received questions from City Council that implied they thought
we oversaw S/CAP but that was not his understanding. Mr. Batchelor responded that Council Member
Burt was the S/CAP Committee Chair and Finance Committee Chair. We estimated $300M for this plan.
There is $25M in the FY 2024 budget for studies, design, and equipment to convert some areas. The
strategic plan will address what the grid would look like.
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Commissioner Metz suggested that the UAC consider a grid modernization subcommittee because of
the size and importance of this project. He was on the fiber subcommittee and found it was an efficient
way to work and keep people informed whereas that is not possible in a monthly Commission meeting.
Mr. Batchelor needed to think more about that idea and continue this conversation at the next meeting
after he discussed it with Public Works Director Brad Eggleston and Chair Burt.
Commissioner Metz recommended a Study Session, perhaps with City Council if they wanted, around
S/CAP and grid modernization so everybody knows what everybody else is doing. S/CAP is a big City
initiative but it does not happen without grid modernization. Regarding Commissioner Metz’s comment
for everyone to know what everyone is doing, Chair Segal stated there were different mechanisms to
achieve that. In the past, UAC members attended S/CAP Subcommittee meetings but that stopped when
we had the changeover in City Council, so maybe they could consider that. She opined that there was
not enough communication on what S/CAP was thinking and how the UAC could help guide them.
Council Liaison Lauing queried if the $220M to $306M in the budget was only for infrastructure and not
for things such as rebates. Mr. Marshall responded that was correct. Council Liaison Lauing advised
keeping that in mind if we want to help people refurbish their homes to transition from gas to electric.
He asked about labor and supply chain issues for parts in the context of budget estimates and timing.
Mr. Marshall replied that some supply chain issues were starting to improve. Staff was working on
figuring out how to get advanced supply chain items in place so we will be in the queue to buy things.
There is an issue around acquiring wood poles because EPA changed the treatment that can be used on
those poles and now we cannot get poles from Canada. He felt that many supply chain issues will have
resolved or we will be in the queue to get what we need by the time we get into the major part of this
project and he did not think it would constrain our timeline.
Council Liaison Lauing asked if a sensitivity analysis was done to determine how many homes would be
able to retrofit by the end of 2030 or how close we are to the date we will turn off the gas. Mr. Marshall
explained that staff intended to finish the infrastructure upgrade by 2030. How fast that takes place and
how fast the gas people come off gas is dependent on many other issues that we cannot control. We do
not want to be the limiting factor for people making a decision on whether they can upgrade now.
Commissioner Croft wanted to see a written plan and be educated on how the City manages the plan.
She wanted to see what the plan encompassed even if it was high level and staff can update the UAC
along the way. She was curious about what kind of planning was done on an ongoing basis that the City
uses to determine the work and if the UAC can see those. Mr. Marshall replied that there was not a
detailed plan for each neighborhood. The study looked at the whole system and staff divided it into a
workable number of homes. We will do neighborhoods with 4 kV first because we need primary capacity
there and we have to convert it to 12 kV but a lot of this is conceptual. We have to coordinate with the
fiber-to-the-home project. We will learn from the pilot project and that will inform us when we create
the rest of the plan for the City. Plans are conceptual because we are in a very early planning stage. We
will convert a third of the overhead system over a course of three years, then do the underground, and
then substation upgrades. After the pilot project, we will start on other 4 kV older neighborhoods in the
area by Hopkins. After that, it will be based on coordination efforts with the fiber project.
It is in Microsoft Project at a very high level. It includes how much of the system we will convert, when
we need to order materials, and when we need to start construction but we have not chosen particular
neighborhoods yet. Staff can share the Microsoft plan but it is not detailed. Commissioner Croft
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expressed that most of her concern was with making sure we accommodate sustainability. Mr. Marshall
stated that staff was coordinating with Resource Management on incentive programs.
Commissioner Mauter queried if there was a separate plan focused on commercial or municipal loads.
Mr. Marshall responded that they do not expect many issues in the commercial sector with these
infrastructure upgrades. There may be some in the smaller commercial but we do not expect a huge
impact on most of the larger buildings. There may be mass EV charging in the business park but we have
plenty of transformer capacity there. They may have to install a transformer but there is enough
capacity in the network to handle that. The 4 kV and 12 kV backbone of the system is in good shape.
There are a few places where we need to work on the primary portion of the system but the work is
mainly in the secondary networks, which is the 120 and 240 that comes in your home. As we rebuild the
circuits, we will see if we need additional capacity. We will determine where we need additional circuit
ties to provide better reliability and resiliency and that is included in these costs.
Jonathan Abendschein, Assistant Director Resource Management, stated there was a Reliability and
Resiliency Strategic Plan in the S/CAP work plan at Council’s direction to the S/CAP Committee. On
Monday, Council approved preliminary guidelines for the study as an appendix to the work plan. Staff
can share with the UAC the policy guidelines embedded in the work plan that Council adopted Monday.
Chair Segal would appreciate having that shared with the UAC sooner rather than later. Mr.
Abendschein will talk with Mr. Batchelor about how to get more information on the status and direction
of the S/CAP to the UAC. Mr. Abendschein is willing to provide regular S/CAP status updates.
Commissioner Metz commented that UAC’s role was to advise City Council and he does not feel
comfortable doing that with the level of information he had. Tonight’s discussion was about growing
capacity on the grid. If staff is saying that is the only issue to grid modernization, then write that down.
Commissioner Phillips asked if the grid would enable EV charging. This is a long-term plan that costs a lot
of money so it needs to address these issues. Take a position whether demand management is going to
happen and what we are doing about it. Bidirectional EV charging is not going to be a factor for X years
and here is what we will do when it is a factor. We need to address those issues, at minimum saying we
do not think this one is going to matter or this one will matter and here is what we are doing about it. If
City Council asked me what grid modernization is doing about EV charging in 2035, I would not be able
to give them an answer. We should be able to say, do not worry because it is not important or it is
important and here is what they are doing about it.
Mr. Marshall responded that the S/CAP resiliency plan was looking at those issues. Staff has not finished
the plan on what the future looks like but it would include input from the S/CAP Committee. The future
is uncertain in many of these areas because technologies are developing. This will be a very fluid process
and we will make decisions along the way. We have start on the infrastructure now because we need
capacity. It will take at least until 2030 to get this done. New technologies could change what we do. We
are not committing today to spend the whole amount. The first step is doing this trial, see the results of
what happens when we electrify in those areas and adjust the plan.
Mr. Abendschein emphasized that the S/CAP team was working with the engineering team. They are
meeting weekly on programs, strategic planning efforts, and issues. If we want people to reduce
emissions, we need to start grid capacity upgrades. If there are benefits from new technologies that can
save us money on grid upgrades, we can incorporate those as we go. This plan effectively accomplishes
building capacity. The reliability and resiliency plan will address many of the UAC’s concerns.
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Chair Segal suggested that Mr. Abendschein return to the UAC periodically or provide written material
on S/CAP. The UAC’s job is to be advisory but it was difficult to provide well-informed feedback if they
do not have the foundation of what they are advising on. It is a big project that costs a lot of money and
disruption. Mr. Abendschein commented that the Reliability and Resiliency Plan would address how grid
modernization will affect vehicle-to-grid and vehicle-to-home. Commissioners can ask specific questions
by email. Chair Segal reminded the commissioners to send individual emails but not to share them
across the UAC because of the Brown Act. Mr. Batchelor requested the UAC to send him emails and then
he will follow up with Mr. Abendschein, Mr. Marshall, and Mr. Eggleston.
Mr. Abendschein addressed Commissioner Croft’s inquires on the S/CAP management structure and
jurisdiction. The Council delegated oversight of S/CAP to the Council’s ad hoc S/CAP Committee that
consists of three Council Members. The Internal Sustainability Leadership Team is an interdepartmental
group focused on implementing specific goals and key actions listed in the S/CAP. The Sustainability
Leadership Team meets regularly to make sure we are moving policy decisions forward and
accomplishing projects. It is a cross-departmental management structure.
Chair Segal wondered if they could do the underground pilot project earlier to understand what the
additional challenges were. Mr. Marshall replied that they could consider it. It will be difficult.
Converting 4 kV to 12 kV is a big project. We have to replace all the cables (including all the primary
cables) and we need to do infrastructure work. We have a lot of experience with underground districts.
Some of the 4 kV neighborhoods are in the Crescent Park area that has small homes on small lots. It is all
in subsurface vaults but we have to padmount. Staff does not think that residents will be very receptive,
so they will look at alternatives. Since staff knows the challenges, they do not want to spend a lot of
time on those when they can instead convert more customers.
Chair Segal was concerned that the most challenging underground districts will be on gas a lot longer
and bearing the burden. Mr. Marshall pointed out that somebody has to be last because we all cannot
convert at the same time. Mr. Abendschein remarked that somebody is going to be last and we have to
make sure those customers can affordably keep their utilities. A funding study is in the work plan. There
has to be money set aside for affordable heating in the rate design. We cannot let the gas rates expand
uncontrollably for the last few people. There may need to be a transfer between utilities or a
combination energy utility fund.
ACTION: None
COMMISSIONER COMMENTS and REPORTS from MEETINGS/EVENTS
Commissioner Forssell read an interesting IEEE Spectrum article on March 23 that she wanted to share
with the Commission titled “EV Transition Explained.” CPAU’s grid modernization was Chapter 3, titled
“Can the Grid Cope?” It covered our February meeting last year and spoke about some of the challenges
and obstacles to an EV transition. She will email the article to Tabatha Boatwright, Utilities
Administrative Assistant, for her to forward to the UAC. Commissioner Phillips read the article and
thought it was extremely enlightening.
FUTURE TOPICS FOR UPCOMING MEETING
Chair Segal confirmed that the UAC would meet at their regularly scheduled time on July 5, 2023 if there
were enough commissioners for a quorum.
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Some future topic items have been on the list for a long time. Dean Batchelor, Utilities Director, set a
goal for staff to have those reports and presentations completed by the end of the year.
NEXT SCHEDULED MEETING: July 5, 2023
Commissioner Phillips moved to adjourn.
Commissioner Mauter seconded the motion.
Motion carries 6-0 with Chair Segal, Commissioners Croft, Forssell, Mauter, Metz, and Phillips voting yes.
Vice Chair Scharff absent.
Meeting adjourned at 8:50 p.m.
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1
Utilities Advisory Commission
Staff Report
From: Dean Batchelor, Director Utilities
Lead Department: Utilities
Meeting Date: July 5, 2023
Staff Report: 2305-1679
TITLE
Staff Requests the Utilities Advisory Commission Recommend the City Council Approve
Participation in the GoGreen Home Energy Financing Program in an Amount Not-to-Exceed $2
Million over a Term of up to Five Years, Funded by the City’s Cap and Trade Reserve, by
Authorizing the City Manager or Their Designee to Execute a Memorandum of Agreement with
the California Alternative Energy and Advanced Transportation Financing Authority
RECOMMENDATION
Staff requests the Utilities Advisory Commission recommend that Council Authorize the City
Manager or Their Designee to Execute a Memorandum of Agreement with the California
Alternative Energy and Advanced Transportation Financing Authority (CAEATFA) to provide
Credit Enhancements for Palo Alto Residential Customer Home Energy Efficiency and
Electrification Project Loans Facilitated by CAEATFA’s GoGreen Home Energy Financing Program
(GoGreen Program) in Amount Not-to-Exceed $2 Million over a Term of up to Five Years, and
approve the use of the City’s Cap and Trade Reserve funds to cover the cost of the City’s
Participation in the GoGreen Program.
EXECUTIVE SUMMARY
To meet Palo Alto’s ambitious greenhouse gas reduction goals, residents will need to implement
energy efficiency and electrification projects at their homes. These projects may need thousands
of dollars in capital expenditures. The GoGreen Home Program1 is a long-standing State-run
financing program that partners with participating financing companies (PFCs) to provide
consumer financing for these types of projects at competitive interest rates (4% to 8% for PFCs
operating in Santa Clara County,2 with the program average interest rate to-date being about
1 https://gogreenfinancing.com/residential
2 Current participating financing companies operating in Santa Clara county are Matadors Community Credit Union
(Lending Terms: https://www.treasurer.ca.gov/caeatfa/cheef/reel/resources/lender-profiles/MCU-lender-
profile.pdf) and California Coast Credit Union (Lending Terms:
https://www.treasurer.ca.gov/caeatfa/cheef/reel/resources/lender-profiles/CCCU-lender-profile.pdf).
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CI TY OF
PALO
ALTO
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5%3). Loans of up to $50,000 can be made for a variety of project types,4 with no up-front
payment. Many contractors are registered with the program5 and GoGreen strives to make the
program easy for new contractors to join.
To make the program successful the State has partnered with utilities throughout California to
provide PFCs with loan loss reserves that allow the PFCs to directly offer borrowers improved
financing products with benefits such as broadened credit approvals, reduced interest rates,
extended term lengths, and/or access to larger amounts to borrow.
To date, the GoGreen program has not been offered in Palo Alto because it has only been
available in areas served by an investor-owned electric or gas utility like Pacific Gas and Electric
(PG&E). Palo Alto is one of the only places in California not served by any investor-owned energy
utilities, and therefore needs a special agreement with the State to participate. Staff is
recommending approval of such an agreement to be able to offer this program to the City’s
residential homeowners. This program has the potential to offer financing to support upcoming
advanced pilot programs for home electrification to achieve the community climate goals
embodied in the Sustainability and Climate Action Plan (S/CAP), though even simpler programs
will likely be needed to support longer-term full-scale electrification programs.
City’s Cap and Trade Reserve funds will be used to cover the cost of the Program.
BACKGROUND
The California Hub for Energy Efficiency Financing (CHEEF) was formed as a public-private
partnership between the State and California’s investor-owned utilities (IOUs). It was authorized
by the California Public Utilities Commission (CPUC) in 2013 and is administered by CAEATFA, an
agency under the State’s Treasury Department. The GoGreen Home Program issued its first loan
in 2016.
The objective of the GoGreen Home Financing Program is to offer residential customers attractive
financing options, through participating financial institutions, for energy efficiency and
decarbonization projects by providing a ‘credit enhancement’ to lenders in the form of a loan loss
reserve, funded by the IOUs and other participating entities (e.g., TECH Clean California). CPAU’s
participation to facilitate Palo Alto customer access to GoGreen Home would be the first credit
enhancement funded by a municipal utility. Others are expected to follow.
The benefits to residential homeowners participating in the Program include:
•No lien on property (unsecured consumer loan)
•Available to borrowers with a wide range of credit scores and incomes
•Loans of up to $50,000 per unit receiving upgrades
3 Program data available at https://www.treasurer.ca.gov/caeatfa/cheef/monthlyreel/2023/202303.pdf
4 Eligible Energy Efficiency Measures include: appliances (including electrified appliances such as heat pumps),
building envelope, demand response, HVAC, lighting, pool products, water heating.
https://gogreenfinancing.com/residentialcontractors/about#tab-9
5 https://gogreenfinancing.com/contractorfinder
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•Finance 100% of the project cost, including required related upgrades (e.g. electrical
upgrades)
•Up to 30% of loan amount can be used toward non-energy improvements (e.g. home
remodels, drought tolerant landscaping)
•No prepayment penalties
•Currently no closing costs or origination fees (may change in the future)
•No contractor fees (lenders often charge contractors thousands of dollars to finance
projects)
•Below-market interest rates and extended payback periods (due to credit enhancement
provided to lender)
•Broad list of energy efficiency measures to choose from6; can be layered with utility
incentives
ANALYSIS
Staff is recommending that the City join the GoGreen program as a way to quickly begin providing
financing to Palo Alto homeowners for higher-cost electrification projects. The program would
require little staff time to implement at a competitive cost to the City. The City’s current
showcase electrification program is focused on heat pump water heaters. These projects are
lower cost, so it was possible to provide financing using utility funds. As the City expands its
programs into higher cost projects like residential space heating, or into projects that require
panel upgrades and electrical upgrades, costs will increase and financing will become even more
important to customers.
Cost of Participating in the Program and Funding Needs
As the first GoGreen Home Program funded by a non-IOU utility, the administative cost of the
Program is being charged on an incremental cost basis to Palo Alto, to make the same Program
that is offered to the IOU customers available to Palo Alto residents. The City will not be
responsible for administering or reviewing loans in any capacity.
Palo Alto’s cost to participate in the GoGreen Home Program for the first two years is estimated
at $134,000, as shown below in Table 1. In addition to the projected $134,000 in administrative
costs, the City is required to provide a contribution to a loan loss reserve. The amount will depend
on the credit scores of the homeowners seeking loans, but the program average contribution to-
date is 15% to 16% of each loan. For the first two years staff is proposing to budget for $375,000
in loan contributions, which would support approximately $2 million in loans. This amount is
expected to support around 120 loans, assuming loan sizes in Palo Alto match the statewide
average (about $17,000 per loan). Staff is recommending a contract not-to-exceed limit of
6 Eligible Energy Efficiency Measures include: Appliances, building envelope, demand response, HVAC, lighting, pool
products, water heating
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$850,000 for the first two years, which exceeds the staff projected expenses for the first two
years but provides some flexibility in case the appetite for loans in Palo Alto exceeds staff
projections.
Table 1: Contract Terms
During the third year of CPAU’s agreement with CAEATFA the basis of apportioning the
adminstrative cost may be revisited by the CPUC. Since administrative costs are shared by all
participating utilities, the CPUC approves administrative cost allocations to ensure no IOU
ratepayer money is being used to fund non-IOU programs. The City’s paritipcation in the program
is voluntary, and the City is not obligated to continue its participation for any reason, including if
the proposed new CPUC cost allocations are unacceptable to the City. However, if the program
is successful and the City wishes to continue its participation, this MOA allows for continued
participation without an amendment, with a limit on administrative costs of $500,000 over the
entire five year term.
Assuming the MOA remains in effect for 5 years and that the loan loss reserve would be funded
at an average of 15% of each underlying loan, staff is seeking a $1.5M contract limit to fund the
loan loss reserve. This will enable GoGreen Home and Palo Alto to credit enhance up to $10M in
loans. As loans are paid off, the loss reserve would be recycled to fund additional loans. If and
when outstanding loans are projected to exceed $10M, Council approval will be sought to
increase the loan loss reserve funding under this MOA.
The actual cost related to potential future loan defaults is difficult to estimate; defaults depend
on many factors and past performance of loans is not an effective way to estimate future
performance. However, GoGreen Home loans have had a low default rate historically. Of 3,102
loans that have been enrolled since 2016, loss reserve claims have been made on 43 loans. From
a credit enhancement funds perspective, this has resulted in an loss reserve expenditure rate of
about 4.4% of all invested loss reserve funds ($382,224 of loss reserve funds spent, after
Estimated MOA Budget and NTE Budget (Assumes $10M in loans; 1000 loans averaging $10k each, over 5-years)
Year 1 Year 2
2-Year NTE
Amount Year 3 Year 4 Year 5
5-Year NTE
Amount
Administrative Cost
Start-up/Development Costs $ 41,250
Ongoing Fixed Costs $ 30,000 $ 30,000
Variable (per loan) Costs $ 13,000 $ 19,500
Total Estimated Administrative Funds Required $ 84,250 $ 49,500 $ 250,000 TBD TBD TBD $ 500,000
Credit Enhancement Contributions
CE to PFCs' LR Accounts - 15% of enrolled loan principal
(Funds encumbered, but not expensed. Inclusive of seed
to Holding Account) $ 150,000 $ 225,000
Total Estimated Credit Enhancement Funds Required $ 150,000 $ 225,000 $ 600,000 TBD TBD TBD $ 1,500,000
Annual Estimated Funds and MOA NTE Budget $ 234,250 $ 274,500 $ 850,000 $ 2,000,000
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recoveries, of $8.68M in total available loss reserve funds).7 When compared to the total amount
loaned (about $55 million) the loss rate is approximately 1%.
To avoid any impacts to the General Fund or utility ratepayer funds, staff is proposing to fund all
administrative and loan loss reserve costs from revenues gained from the auction of allowances
allocated the City as part of its participation in the State’s Cap and Trade program. This conforms
with City’s policy on the use of Cap and Trade funds (Staff Report#14606, 9/27/2022).
Demand for Financing Energy Efficiency and Electrification Projects in Palo Alto
The level of demand for the GoGreen Home financing products in Palo Alto is difficult to gauge.
As a relatively affluent community our residents have a wide array of options to finance projects.
Staff anticipates the GoGreen Home financing product (unsecured consumer loan) will be a
unique and useful product for residents as they embark on larger investments to electrify their
homes, for residents with lower credit scores, or for residents who do not want to tap into the
equity in their home or who have limited equity available to tap into.
The tables below illustrate the spread of borrower credit scores and interest rates charged over
the life of the Program as of March 20238. In the current climate of economic uncertainty and
high interest rates, GoGreen Home’s relatively low interest rates may be compelling for
interested Palo Altans.
Process to Select Contractor, Apply for Loan & Pay for the Home Improvement Project
The process for implementing a project is illustrated below. It is designed to be simple and
efficient, with minimal need for intervention (and thus, few delays) by Program staff.
7 https://www.treasurer.ca.gov/caeatfa/cheef/monthlyreel/2023/202303.pdf
8 March 2023 Data Summary; All Reports
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GoGreen Home Borrower Credit Scores and Interest Rates (All Ti me)
Percentage of Loans Enrolled
by Bo r rowe r Credit Sco re
38%
580-640 641 -700 701 -760 761 -820 821+
8%
6%
4%
2%
0 %
Average I nte rest Rates
by Term Length
5.2%5.4 % 5.4%6.1%
60 Months 120 Months 180 Months
■ March 2023 ■ All Time
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FISCAL/RESOURCE IMPACT
Staff is requesting approval of $250,000 in funding for administrative costs and loan loss reserve
contributions in FY 2024. Budget for the remaining years of the contract will be requested in
future proposed budgets. The program will not impact utility rates or the General Fund since it
will be funded using Cap and Trade Reserve funds. Cap and Trade reserves totaled about $7.9
million at the end of FY 2022 (of which $1.2 million were earmarked for the Advance Heat Pump
Water Heater Pilot Program) and revenues each year are approximately $3 million to $7 million
depending on market prices for Cap and Trade Program allowances.
STAKEHOLDER ENGAGEMENT
Through the S/CAP community engagement process, Palo Alto residents are aware of CPAU’s
efforts to enroll in GoGreen Home. Staff met with the Council Ad Hoc S/CAP Committee’s
Working Group Finance Team on April 21, 2023, and with the S/CAP Committee itself on May 19,
2023. Community stakeholders in attendance supported the City’s participation in the program
and the S/CAP Committee gave its unanimous recommendation.
Upon approval of the MOA by Council and implementation of systems to accept loan applications
from Palo Altans, CPAU staff would promote this Program along with other home efficiency and
electrification programs to all residents.
ENVIRONMENTAL REVIEW
Approval of the attached agreement described in this staff report does not meet the definition
of a project under the California Environmental Quality Act (CEQA), pursuant to the California
Public Resources Code Section 21065, because it is not an activity that will cause a direct physical
change in the environment.
POLICY IMPLICATIONS
The MOA to facilitate energy efficiency and electrification project loans for Palo Alto residents
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Borrower Process to Finance and Implement Energy Efficiency Projects
• Borrower finds Participating Contractors at gogreenfinancing .com/contractorfinder
• Borrower applies with Participating Lenders at gogreenfinancing .com/findfinancing-home
Credit Approval Project Approval
1. Borrower app lies for loan
with lender of their
choice
2. Lender approves credit
* After loan enrollment wit h CAEATFA:
3.
4.
Contractor submits
project scope to lender
Project approval: lender
gives contractor notice
to proceed
. . . ' ..
5. Contractor comp letes 6 .
work, closes permits,
performs safety testing
if required by project
scope
7 .
8 .
Closing & Funding
Borrower signs loan
documents and
GoGreen Borrower
Forms affi rming project
completion
Lender funds contractor
Lender enrolls loan with
CAEATFA*
• CAEATFA deposits percentage (avg 16%} of each credi t-enhan ceme nt e ligible loan amount into loss reserve escrow account
• If customer defau lts and loan become uncollectable~ Lender has access to loss re se rve f unds **
•* Access to loss reserve f unds upo n borrower defa ult is the primary mechanism that allows t he Lende r to provide low-cost f in ancing for a broade r segment
borrowers who may otherwise not be able to borrow for such project s.
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supports the community’s climate goals as embodied in the S/CAP, the Council-approved Utilities
Ten-Year Energy Efficiency Goals, and Comprehensive Plan Goals N4.2.1 (educate customers on
efficient water use), N7.4.2 (implement cost effective energy efficiency programs for all
customers) and N7.7.2 (explore the transition of existing buildings from gas to electric or solar
water and space heating).
ATTACHMENTS
Attachment A: Memorandum of Agreement
Attachment B: Presentation
APPROVED By:
Dean Batchelor, Director of Utilities
Staff: Shiva Swaminathan, Senior Resource Planner
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Memorandum of Agreement (MOA) between California
Alternative Energy and Advanced Transportation
Financing Authority and City of Palo Alto
Agreement to Facilitate Access for City of Palo Alto Utility Customers to the GoGreen Home Energy
Financing Program Administered by CAEATFA
1. INTRODUCTION
This Memorandum of Agreement (“MOA” or “Agreement”) dated XXX, 2023, is entered into by
California Alternative Energy and Advanced Transportation Financing Authority (“CAEATFA”), a public
instrumentality of the State of California created pursuant to Division 16 (commencing with Section
26000) of the California Public Resources Code, and the City of Palo Alto, a California chartered
municipal corporation (“CITY”). CAEATFA and CITY are sometimes referred to in this Agreement
individually as a “Party” and together as the “Parties.”
RECITALS
i. In November 2016, the Palo Alto City Council approved the Sustainability Climate Action Plan
(“S/CAP”) to lower the greenhouse gas emissions of the Palo Alto community; in December
2017, the City Council accepted the Sustainability Implementation Plan that identified energy
efficiency and building decarbonization as key actions the community needs to undertake to
achieve the community’s goal of reducing Greenhouse Gasses (“GHGs”) by 80% below 1990
levels by 2030.
ii. The CITY has identified financing for residents to undertake home energy upgrades to lower
their energy consumption and GHG footprint as critical to achieve the community’s GHG
reduction goals.
iii. The CITY has identified that the GoGreen Home Energy Financing Program (“GoGreen Home” or
“Program”) offered by CAEATFA for California residents undertaking energy upgrade projects,
through which Credit Enhancements are provided to Participating Finance Companies (“PFCs”)
to improve loan terms for borrowers, is beneficial to Palo Alto residents.
iv. GoGreen Home provides PFCs with a Credit Enhancement in the form of a Loss Reserve which
allows the PFCs to directly offer borrowers improved financing products with benefits such as
broadened credit approvals, reduced interest rates, extended term lengths, and/or access to
larger amounts to borrow.
v. CAEATFA has been authorized since 2013 by the California Public Utilities Commission (“CPUC”)
through Decisions including D.13-09-044 and D.17-03-026 to administer the California Hub for
Energy Efficiency Financing (“CHEEF”) which runs the GoGreen Financing programs, including
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GoGreen Home. The CHEEF and GoGreen Financing programs have historically utilized Public
Purpose Program (“PPP”) funds of ratepayers of Investor-Owned Utilities (“IOUs”).
vi. Through its rulemaking authority, CAEATFA issues regulations which govern the GoGreen
Financing programs, including rules for participation by PFCs, contractors, and customers.
GoGreen Home is the longest-running of the programs and has served over 2,300 residential
borrowers with $40 million loans as of August 31, 2022.
vii. The PPP IOU ratepayer funds are limited to supporting Eligible Loans for IOU customers. CITY
residents receive gas and electric utility service from the CITY and thus are POU, not IOU,
customers. Since 2019, CAEATFA has advocated to expand the CHEEF to be able to offer the
GoGreen Financing programs statewide in line with California’s EE and GHG reduction goals, and
to support program simplicity and uptake for contractors and PFCs through uniformity of rules
across utility jurisdictions.
viii. On August 5, 2021, the CPUC issued D.21-08-006 Decision Extending California Hub for Energy
Efficiency Financing Programs and Conditionally Approving Use of Platform for Non-Ratepayer
Funded Programs. This Decision allows for CAEATFA to incorporate non-PPP IOU ratepayer
funds to expand the reach of the GoGreen Financing programs by expanding access to non-IOU
customers, provided that the costs of expanded access come from corresponding non-IOU
ratepayer funds.
ix. CITY wishes to join GoGreen Home to provide Palo Alto residents and City of Palo Alto Utility
(“CPAU”) customers with access to attractive financing products to support home energy
upgrades. Since Palo Alto residents and CPAU customers are non-IOU customers, CITY wishes to
provide funding to CAEATFA to expand access of GoGreen Home to them, as required by D.21-
08-006.
x. This MOA will allow GoGreen Home to serve more utility customers in the state and facilitate
CITY and state’s mutual goals of energy efficiency, decarbonization, and GHG reduction. It will
also facilitate CAEATFA’s goal of program simplification across utility jurisdictional lines in the
state.
This Agreement between CAEATFA and CITY will offer CPAU customers a pathway to energy efficiency
and decarbonization through access to attractive financing products not available outside the GoGreen
Home program. The Agreement will enable CAEATFA to offer GoGreen Home under uniform terms more
thoroughly in Santa Clara County, allowing for desired simplification for contractors and PFCs.
CAEATFA and CITY commit to working together to extend GoGreen Home, as established under the
Program Regulations that govern GoGreen Home and which may be modified by CAEATFA under its
rulemaking authority from time-to-time during the Term of this MOA, to CPAU customers.
Implementation tasks to enable CPAU customers access to the Program include: establishing budgets,
providing funding to CAEATFA to fund Credit Enhancements for PFCs, funding CAEATFA’s administrative
expenses, establishing invoicing procedures, coordinating on operations, and publicizing the Program to
CPAU customers. Specific activities and commitments are outlined in Exhibit 1.
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NOW, THEREFORE, in consideration of the covenants, terms, conditions, and provisions of this
Amendment, the Parties agree:
2. DEFINITIONS
Administrative Funds: Funds provided by CITY for CAEATFA to expand and administer the GoGreen
Home Program to CITY utility customers. They include costs incurred by CAEATFA for Start-
up/Development costs, Ongoing Fixed costs, and Ongoing Variable (per-loan) costs as detailed in Exhibit
2. They do not include the Credit Enhancement Funds.
California Public Utilities Commission (“CPUC” or “Commission”): The California state regulatory
agency that is responsible for regulating privately owned electric, natural gas, telecommunications,
water, railroad, rail transit, and passenger transportation companies.
City of Palo Alto Holding Account (“Holding Account”): An account set up as described in Section 3 for
the purpose of CITY providing Credit Enhancement funds for CAEATFA to utilize for GoGreen Home and
to return funds to CITY.
City of Palo Alto Program CE Account (“Program Account”): An account set up as described in Section 3
for the purpose of allocating contributions to the Loss Reserve Accounts of Participating Finance
Companies (PFCs) as the PFCs enroll Eligible Loans into GoGreen Home.
Credit Enhancement (“CE”) Funds: Funds provided by CITY for CAEATFA to allocate as a type of
insurance that helps PFCs mitigate the risk that Eligible Loans will not be repaid in full. GoGreen Home
utilizes a form of Credit Enhancement called a Loss Reserve for this purpose.
Eligible Loans: Loans or other eligible financial agreements, made by a Participating Finance Company to
customers receiving gas or electric utility service from the CITY which are otherwise eligible for
enrollment in GoGreen Home per the Program Regulations.
GoGreen Home Energy Financing Program (“GoGreen Home” or “Program”): Program designed to help
California homeowners and renters access affordable financing for energy efficiency products and
retrofits as codified in Title 4, Division 13, Article 5, of the California Code of Regulations.
Investor-Owned Utilities (“IOUs”): Southern California Edison (“SCE”), San Diego Gas and Electric
(“SDG&E”), Pacific Gas and Electric (“PG&E”), and The Southern California Gas Company (“SoCalGas”).
Loss Reserve (“LR”) Accounts: Accounts set up for PFCs to hold Credit Enhancement contributions as the
PFCs enroll Eligible Loans in the Program, against which the PFC can file claims in the case of a borrower
default.
Personal Information: As defined in the Information Practices Act of 1977, Personal Information means
“any information that is maintained by an agency that identifies or describes an individual, including, but
not limited to, his or her name, social security number, physical description, home address, home
telephone number, education, financial matters, and medical or employment history. It includes
statements made by, or attributed to, the individual.”
Participating Finance Company (“PFC”): Finance companies approved by CAEATFA for participation in
GoGreen Home to provide Eligible Loans.
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Program Regulations: California Code of Regulations Title 4. Business Regulations Division 13. California
Alternative Energy and Advanced Transportation Financing Authority Article 5. GoGreen Home Energy
Financing Program
Provider: Third party product and service providers contracted to support operation of the CHEEF
programs (including but not limited to: Contractor Manager, Master Servicer, Statewide Marketing
Implementer, etc.)
Publicly Owned Utilities (“POUs”): In California, municipal or community-managed Load Serving
Entities.
3. CITY FUNDING OF ADMINSTRATIVE AND CREDIT ENHANCEMENT COST UNDER THE MOA
CITY will provide CAEATFA with funding to support the administration of the GoGreen Home Program
(Administration Funds) and Credit Enhancements for Eligible Loans to CPAU customers (Credit
Enhancement Funds). The total budget for Administrative Funds under this Agreement shall not exceed
Two Hundred Fifty Thousand Dollars ($250,000) and the total budget for Credit Enhancement Funds
shall not exceed Six Hundred Thousand Dollars ($600,000), with the total funding under this MOA not to
exceed Eight Hundred Fifty Thousand Dollars ($850,000) over the first two-year term of the Agreement.
If Parties decide to extend the Term to 5 years, the total budget for Administrative Funds under this
Agreement shall not exceed Five Hundred Thousand Dollars ($500,000) and the total budget for Credit
Enhancement Funds shall not exceed One Million Five Hundred Thousand Dollars ($1,500,000), with the
total funding under this MOA not to exceed Two Million Dollars ($2,000,000) over the full five-year term
of the Agreement. See Exhibit 3 for details.
The Parties have agreed to a cost allocation methodology by which CAEATFA will allocate costs to CITY.
The methodology will be is consistent with CPUC Decision D.21-08-006 and is detailed in Exhibit 2.
Should the agreed upon budget for either Administrative Funds or Credit Enhancement Funds be fully
utilized, and should CAEATFA not have another source of non-PPP ratepayer funds available to support
Eligible Loans for CPAU customers, CAEATFA will cease enrolling Eligible Loans for CPAU customers in
accordance with CPUC Decision D.21-08-006, until this MOA is amended and the CITY can secure
additional funding. To the extent permitted by the Program Regulations and governing CPUC Decisions,
CAEATFA will also cease performing additional administrative work detailed in Table 2Bi of Exhibit 2,
including reporting obligations to CITY further detailed in Section 4 and Exhibit 4, and will take all
reasonable steps so as not to incur any expenses for which payment would result in a total exceeding
the maximum amount of compensation set forth herein.
3.1 Funding of Administrative Costs
CAEATFA will use Administrative Funds to cover administrative costs which include: Start-
up/Development Costs to expand GoGreen Home to Palo Alto and CPAU customers as detailed in Table
2A of Exhibit 2, Ongoing Fixed Costs as detailed in Table 2Bi of Exhibit 2, and Variable (per loan) Costs as
detailed in Table 2Bii of Exhibit 2.
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3.2 Monthly Invoicing & Payment
(i) Beginning the end of the first month following the date of execution and each month thereafter
during the Term, within sixty (60) calendar days after the end of each month, CAEATFA shall submit to
CITY an invoice for its actual Administrative Costs incurred in the prior month.
(ii) CITY will pay each monthly invoice no later than forty five (45) calendar days after receiving the
monthly invoice.
3.3 Funding of Credit Enhancement Cost, CE Funding Requests, Establishment and
Management of Trustee Accounts
3.3.1 Funding of Credit Enhancement Cost
CAEATFA will use Credit Enhancement Funds to make contributions to PFCs’ LR Accounts, in accordance
with Program Regulations, for Eligible Loans to CPAU customers that enroll in the Program. Credit
Enhancement Funds will be allocated to PFC LR Accounts only as Eligible Loans enroll in the Program and
will be recaptured as Eligible Loans are paid off, per Program Regulations. In the event of a customer
default, Credit Enhancement Funds that have been allocated to PFCs’ LR Accounts may be expended to
pay an approved claim to a PFC, in accordance with Program Regulations. Tables 3 and 4 of Exhibit 2
further detail the management of Credit Enhancement Funds.
The Holding Account, Program Account, and LR Accounts for each PFC are trustee accounts established
and maintained by CAEATFA’s trustee bank in accordance with the Program Regulations, to hold Credit
Enhancement Funds. The Holding Account and Program Account hold unencumbered funds. The LR
Accounts hold encumbered funds for the benefit of the PFCs, per Program Regulations.
3.3.2 Establishment and Operation of Trustee Accounts, and Funding Requests
City of Palo Alto Holding Account. CAEATFA shall establish a Holding Account with its contracted trustee
bank for GoGreen Home to hold CITY funds to be used for Credit Enhancements. This account will hold
unencumbered funds separately from any PPP IOU ratepayer or any other sources of funds. CAEATFA
shall use the Holding Account solely:
(i) to receive Credit Enhancement Funds provided by CITY in accordance with this Agreement, and
(ii) to hold funds due to be returned to the City of Palo Alto.
City of Palo Alto Program CE Account. CAEATFA shall also establish a Program Account with the
contracted trustee bank for GoGreen Home from which Credit Enhancements will be transferred to PFC
LR Accounts in accordance with the Program Regulations. This account will also hold unencumbered
funds separately from any PPP IOU ratepayer or any other sources of funds. The Program Account shall
be used:
(i) to transfer Credit Enhancement Funds to PFC LR Accounts for enrollment of Eligible Loans made
to CPAU customers in accordance with Program Regulations and Exhibit 2, and
(ii) to recapture funds as part of the annual rebalance of PFCs’ LR Accounts, per the Program
Regulations.
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CAEATFA will draw on the Holding Account only to fund the Program Account. CAEATFA will draw from
the Program Account only as required to provide Credit Enhancements for Eligible Loans in accordance
with the Program Regulations and Cost Allocation Methodology detailed in Exhibit 2.
CE Funding Requests. After initial seed funding of $50,000 to the Holding Account, CAEATFA shall direct
CE Funds requests to CITY in increments of a maximum of $100,000.00, depending on real or anticipated
need to fund the Program Account.
Upon receiving a request for CE Funds from CAEATFA, CITY will approve and disburse the requested
funding to CAEATFA within fourteen (14) calendar days.
Interest. CAEATFA shall use commercially reasonable efforts to cause the Holding Account and Program
Account to be interest-bearing accounts that accrue interest in U.S. dollars, and such interest will be re-
deployed as loss reserve contributions to PFCs.
Account Information. CAEATFA shall direct its Trustee to provide the CITY with electronic access to the
Holding and Program Accounts and to monthly statements reflecting account activity.
3.3.3 Return of Uncommitted Funds from Trustee Accounts
Uncommitted Funds are Credit Enhancement Funds provided by the CITY, and held in the Holding
Account, or in the Program Account that have not been allocated to a PFC’s LR Account, or that have
already been recaptured from PFC’s LR Accounts.
Upon termination of this MOA,
(i) CAEATFA shall return Uncommitted Funds to CITY within thirty (30) calendar days, except as
specified below, unless the Parties agree to extend the Agreement, and
(ii) As Eligible Loans pay off and CAEATFA performs periodic rebalance and recapture of funds from
PFCs’ LR Accounts back to the Program Account, per the Program Regulations and per Table 3 in
Exhibit 2, CAEATFA shall return those funds not less than annually to CITY.
However, should the CITY decide to terminate this MOA ahead of the Term, within fourteen (14)
calendar days after receiving written notice from CITY, CAEATFA shall perform necessary
communications with GoGreen Home PFCs and contractors, and all other Program contributors to
terminate deal flow for Eligible Loans that would require funding from CITY. Within one hundred twenty
(120) calendar days of receiving notice, CAEATFA shall return all Uncommitted Funds from the Program
Account and Holding Account to CITY. The return of funds from PFCs LR Account will be processed
annually until all outstanding loans to CPAU customers are paid-off by CPAU customers or charged off by
the PFCs.
4. DATA AND REPORTING
4.1 Data Sharing
On a monthly basis, CAEATFA will provide CITY with data related to enrolled GoGreen Home Eligible
Loans for which CITY provides Administrative Funds and Credit Enhancement Funds. Specific data to be
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shared are further detailed in Exhibit 4. This data is necessary for CITY to track and reconcile Variable
(per loan) costs and Credit Enhancement Funds contributed to PFCs’ LR Accounts for enrolled Eligible
Loans. It is also necessary to evaluate progress toward the City’s Sustainability Implementation Plan and
the impact of marketing and education efforts.
The GoGreen Home Program Regulations include a Customer Privacy Disclosure allowing CAEATFA to
share Personal Information with CITY, as a program funder. However, CAEATFA and CITY will establish a
secure file transfer protocol for sharing project and customer data.
CITY will share with CAEATFA data on marketing and educational efforts, and data or information
related to inquiries received about financing for CAEATFA to evaluate interest in GoGreen Home and
Program performance. Specific data to be shared are further detailed in Exhibit 4.
5. TERM
This Agreement will commence on the date of execution, and unless terminated in accordance with this
Agreement, will be in effect for 2 years.
Extension. The Parties may mutually agree to extend this Agreement for three additional years, in
accordance with the existing budget outlined in Exhibit 3, without an amendment.
The Parties acknowledge that at such time that Eligible Loans to CPAU customers become a significant
portion of GoGreen Home activity, CAEATFA will need to adjust the Cost Allocation Methodology
detailed in Exhibit 2, in accordance with D.21-08-006. The Parties agree to re-negotiate the Budget and
Cost Allocation structure at such time. To the extent there is sufficient budget remaining in the contract
as specified in Section 3, such changes may be agreed to by amending the Exhibits, without the need to
amend the body of the MOA.
This Agreement is subject to the fiscal provisions of the Charter of the City of Palo Alto and the Palo Alto
Municipal Code, as amended from time to time. This Agreement will terminate without any penalty (a)
at the end of any fiscal year in the event that funds are not appropriated for the following fiscal year, or
(b) at any time within a fiscal year in the event that funds are only appropriated for a portion of the
fiscal year and funds for this Agreement are no longer available. This Section shall take precedence in
the event of a conflict with any other covenant, term, condition, or provision of this Agreement.
6. WARRANTIES
6.1 CAEATFA Warranties
CAEATFA represents and warrants that:
a. Subject to appropriation, CAEATFA has full power, right, authority, and budget authorizations to
execute this Agreement and to perform its obligations hereunder, and the execution of this
Agreement has been duly and validly approved through all requisite actions on its part.
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b. CAEATFA shall assure that its operations, and all agreements with PFCs and Providers, comply
with all of requirements of CPUC Decisions governing the Program, and the Program
Regulations. CAEATFA holds (and throughout the Term will hold) all necessary permits,
approvals, insurance, and licenses that are required to carry on its businesses in compliance
with applicable laws.
c. CAEATFA is not in default under any applicable law that materially and adversely affects its
business or financial condition or its performance of its obligations under this Agreement.
d. CAEATFA will use funds contributed by CITY pursuant to this Agreement solely to carry out the
terms of this Agreement, in accordance with the terms of this Agreement, and for no other
purpose.
6.2 CITY Warranties
CITY represents and warrants to CAEATFA that:
a. It has full power, right and authority to execute this Agreement and to perform its obligations
hereunder, and the execution of this Agreement has been duly and validly approved through all
requisite actions on its part.
b. It holds (and throughout the Term will hold) all necessary permits, approvals, insurance, and
licenses that are required to carry on its businesses in compliance with applicable laws.
c. It is not in default under any applicable law that materially and adversely affects its business or
financial condition or its performance of its obligations under this Agreement.
7. DATA PROTECTION AND DATA SHARING
Each Party agrees to use a higher or the same degree of care it uses with respect to its own proprietary
or confidential information or a reasonable standard of care to prevent unauthorized use or disclosure
of the Personal Information.
CITY further acknowledges that CAEATFA as a public instrumentality is also subject to the Information
Practices Act (Chapter 1 (commencing with Section 1798) of Title 1.8 of Part 4 of Division 3 of the
California Civil Code) and pursuant to the Information Practices Act may be required to withhold certain
Personal Information in its possession and may also be required to provide notice to individuals prior to
releasing Personal Information as a condition of participation in the Program.
If, pursuant to this contract with CAEAFTA, CITY shares with CAEAFTA Personal Information as defined in
California Civil Code section 1798.81.5(d) about a California resident, CAEAFTA shall maintain reasonable
and appropriate security procedures to protect that Personal Information, and shall inform CITY
immediately upon learning that there has been a breach in the security of the system or in the security
of the Personal Information. CAEAFTA shall not use that Personal Information for direct marketing
purposes without CITY’s express written consent.
Each Party that receives Personal Information shall observe and comply with all applicable laws,
including, but not limited to, data privacy, data protection, and consumer privacy laws.
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8. LIMITATION OF LIABILITY AND FORCE MAJEURE
a. Indemnification. To the extent permitted by law, the Parties agree that all losses or liabilities
incurred by a Party shall not be shared pro rata but, instead, the Parties agree that each Party
hereto shall fully indemnify and hold the other Party, their officers, Board members, Council
members, employees, and agents, harmless from any claim, expense or cost, damage or liability,
including that imposed for injury (as defined in Government Code Section 810.8) occurring by
reason of the negligent acts or omissions of the indemnifying Party, its officers, Board members,
Council members, employees or agents, under or in connection with or arising out of any work,
authority or jurisdiction delegated to such Party under this Agreement. No Party, nor any officer,
Board member, Council member, employee or agent thereof shall be responsible for any damage or
liability occurring by reason of the negligent acts or omissions of the other Party hereto, their
officers, Board members, Council members, employees, or agents, under or in connection with or
arising out of any work authority or jurisdiction delegated to such other Party under this Agreement.
b. Except as provided in section 8.a. of this Agreement, in no event will any Party be liable to any other
Party for any lost profits, loss of business or other consequential, special, or indirect damages, even
if it has been advised of the possibility of such damages.
c. Force Majeure. Neither Party shall be in default in the performance of its obligations under this
Agreement to the extent that such performance is prevented or delayed by any cause, existing or
future, which is beyond the reasonable control of that Party, if Party notifies the other promptly of
its inability to perform and the circumstances preventing or delaying performance and uses
commercially reasonable efforts to re-commence performance as soon as is reasonably practicable.
9. TERMINATION
9.1 Default
a. Either Party, by written notice of default to the other Party, may declare a default of the whole or
any part of this Agreement, if such other Party has breached any of its obligations under the
Agreement.
b. Upon delivery of a notice of default, the breaching Party and non-breaching Party shall have a
reasonable amount of time, but not greater than thirty (30) calendar days, to agree on a plan for the
breaching Party to cure the default. Termination shall occur if the parties fail to agree on a plan for
the breaching Party to cure within such notice period.
9.2 Voluntary Termination
a. Either Party, by written notice to the other Party, may terminate this Agreement at any time.
b. Upon delivery of a notice of voluntary termination, each party shall have a reasonable amount of
time, but not greater than thirty (30) calendar days, to agree on a plan to terminate the Agreement,
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including a termination date. The Termination Date shall be no greater than one hundred and
twenty (120) calendar days after the parties reach an agreement on a plan to terminate.
9.3 Other Reasons
This Agreement will also be terminated upon reaching the end of the Term should the Parties choose
not to extend the Agreement, upon exhaustion of Administrative or Credit Enhancement Funds, or
GoGreen Home Program termination.
10. MISCELLANEOUS
10.1 Approval
This Agreement is of no force or effect until signed by all Parties.
10.2 Regulatory Oversight
The Parties each acknowledge and agree that this Agreement and the Program shall always be subject to
the authority and discretion of the Commission, including review and modifications, as the Commission
may direct from time to time in the exercise of its jurisdiction through the issuance of Commission
Decisions.
10.3 Governing Law and Jurisdiction
This Agreement and performance under it will be governed by and construed in accordance with the
substantive laws of the State of California and the United States of America without regard to choose of
law principles. In the event that an action is brought, the parties agree that trial of such action will be
vested exclusively in the state courts of California in the County of Santa Clara, State of California.
10.4 Notices
Any notice, request, statement, demand, claim, offer or other written instrument required or permitted
to be given pursuant to this Agreement shall be in writing and shall be delivered by hand delivery, first
class United States mail, overnight courier service or electronic mail, in each case at the address or e-
mail address set forth below:
If delivered to CAEATFA,
California Alternative Energy & Advanced Transportation Financing Authority (CAEATFA)
915 Capitol Mall, Room 457
Sacramento, CA 95814
Attn: Executive Director
Email: caeatfa@treasurer.ca.gov
Phone: 916-651-8157
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If delivered to CITY,
City of Palo Alto – City Attorney’s Office
250 Hamilton Avenue
Palo Alto, CA 94303
Attn: City Attorney’s Office
Email: city.attorney@cityofpaloalto.org
Phone: 650-329-2171
10.5 Counterparts
This Agreement may be executed in one or more counterparts and delivered by electronic means, each
of which will be deemed to be an original, but all of which will together constitute one and the same
agreement.
10.6 Binding effect
This Agreement, any instrument or agreement executed pursuant to this Agreement, and the rights,
covenants, conditions, and obligations of the Parties are contained herein and therein, shall be binding
upon the Parties and their successors, assigns and legal representatives.
10.7 Severability
If any provision of this Agreement is held invalid by a court with jurisdiction over the Parties to this
Agreement, such provision will be deemed to be restated to reflect as nearly as possible the original
intentions of the Parties in accordance with Applicable Law, and the remainder of this Agreement will
remain in full force and effect.
10.8 Survival
Any provision of this Agreement that contemplates or governs performance or observance after
termination or expiration of this Agreement will survive the expiration or termination of this Agreement
for any reason.
10.9 Independent Contractor; No providers
No provision of this Agreement shall be construed or represented as creating a partnership, joint
venture, or any similar relationship among the Parties, or any of them. Neither CAEATFA nor its
Providers nor the employees, agents, or representatives of any of them shall be deemed to be agents,
representatives, or employees of any other Party in connection with this Agreement. CITY does not have
the right to control, nor have any actual, potential, or other control over the methods and means by
which CAEATFA, any Provider or any of their respective agents, representatives, or employees conducts
their independent business operations.
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10.10 Prevailing Wage
The Parties agree that upgrade projects completed via the GoGreen Home Program described in this
MOU are not subject to compliance with California public works requirements, including, but not limited
to payment of prevailing wage, under Labor Code section 1720(c)(5(C), as assistance provided for the
rehabilitation of single-family homes.
10.11 Entire Agreement
This Agreement constitutes the entire agreement between the Parties with respect to its subject matter
and merges, integrates and supersedes all prior and contemporaneous agreements and understandings
between the Parties, whether written or oral, concerning its subject matter.
10.12 Amendments
No amendment or variation of the terms of this Agreement shall be valid unless made in writing, signed
by the parties, and approved as required. No oral understanding or Agreement not incorporated in the
Agreement is binding on any of the parties.
10.13 Construction Interpretation
The headings contained in this Agreement are for reference purposes only and do not affect in any way
the meaning or interpretation of this Agreement. When a reference is made in this Agreement to an
Article, Section, or Exhibit, such reference shall be to an Article or Section in, or Exhibit to, this
Agreement. This Agreement was the product of drafting, review, and negotiation by and among the
Parties. Each of the Parties was represented by counsel or had the opportunity to seek counsel during
negotiations. Accordingly, the Parties agree that there shall be no presumption against any Party about
any ambiguity or uncertainty in this Agreement, and no Party shall be deemed to be the draftsman of
this Agreement. Unless otherwise expressly stated “day,” “week,” “month,” and “year” mean calendar
day, week, month, and year, respectively. All references to times and days are based on Pacific Standard
Time, United States of America. When used in this Agreement, the term “including” means “including
but not limited to.” Whenever this Agreement specifically refers to any law, tariff, Governmental
Authority or other organization, the reference also refers to any successor to such law, tariff,
Governmental Authority, or other organization.
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Authorized representative signatures
CITY OF PALO ALTO
______________________
City Manager
APPROVED AS TO FORM:
____________________________
City Attorney or designee
Exhibits
Exhibit 1: Scope of Work & Implementation Tasks
Exhibit 2: Cost Allocation Methodology Shared with CPUC for Expansion of GoGreen Home Program to
City of Palo Alto Customers
Exhibits 3: Budgets, Invoicing & Management of Trustee Accounts
Exhibit 4: Data Sharing
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Exhibit 1: Scope of Work & Implementation Tasks
Task A: Incorporating CPAU customer eligibility to participate in GoGreen Home
Upon execution of the MOA, CAEAFTA will diligently work towards incorporating CPAU customers into
all aspects the Program, including updating the program website, informing PFCs and the Program’s
contractor networks, and establishing a launch date after which PFCs may begin submitting loans for
enrollment in the Program.
Task B: Publicizing the Program to CPAU Customers
In coordination with Task A, CITY will publicize the Program to CPAU customers. These activities include:
•Updating CITY websites and link to Program website established by CAEATFA
•Educating and informing CITY staff and CITY contractors who provide services to CPAU customer
with information about GoGreen Home and how customers apply for loans
•Developing information for distribution at community events, bill inserts, cobranding, etc.
Publicizing financing opportunities of the Program to CPAU customers will be key to Program utilization
and the Parties commit to collaborating on marketing and outreach initially and then during the entire
Term of the Agreement.
Task C: Establishment and Management of Trustee Accounts
CAEATFA will set up a Holding Account and a Program Account for CITY, which shall be trustee accounts
established and operated by CAEATFA to hold unencumbered Credit Enhancement Funds. CAEATFA shall
also establish trustee LR Accounts that hold encumbered funds for the benefit of the PFCs, according to
Program Regulations.
Task D: On-going Activities and Operations under the MOA
Beginning the first month following the date of execution, CAEATFA will invoice CITY monthly for actual
Administrative Costs. Separately, CAEATFA will request CE Funds periodically as agreed. Once this MOA
is executed, CE Funds are provided to CAEATFA, and other necessary steps are performed, CAEATFA will
begin accepting and enrolling Eligible Loans submitted for CPAU customers according to Program
Regulations.
Additionally, upon execution of the MOA, both teams will meet on regular intervals for information
sharing.
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Exhibit 2: Cost Allocation Methodology Shared with CPUC for Expansion of GoGreen Home
Program to City of Palo Alto Customers
City of Palo Alto Customers:
Clarifications and
specifications
Categories and examples of expenses Proposed Cost Allocation Reasoning
1. Past investment
E.g. Industry research, establishment of regulations,
building website, lender and contractor recruitment, etc.
IOU Ratepayers
meaning EE PPP Funds
These costs were incurred to set up the CHEEF
and CHEEF Programs for ratepayers. Expanding
the Program now does not change the fact that
these costs were necessary to launch.
2. Ongoing operational costs to maintain programs "as-
is" (i.e. financing for IOU-fuel measures only)
E.g. Contracts, labor, operating expense and equipment
(OE&E).
IOU Ratepayers
meaning EE PPP Funds
The CHEEF would continue to incur these costs
whether or not the Program removes limit on
30% non-IOU fuel measures.
If expansion of the Program leads to more
projects in IOU territory, as expected, fixed
operational costs would be spread over a larger
volume of loans and rate-payers would
experience cost-inefficiencies.
3. Incremental cost to expand financing to include non-
IOU fuel measures
A. Start-up: operational changes to allow for expanded
eligibility
B. Ongoing : E.g. Inspections of electric-saving measures
in POU territory, review and processing of loan
enrollments, credit enhancement contribution for electric
measures in POU territory (Note: not an expense unless a
claim payment is made)
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
These costs would [mostly] not be incurred by
ratepayers if measure eligibility were not being
expanded
All measures will be "non-IOU
fuel measures" so most of
same logic as originally
presented to and approved by
CPUC applies
2A. Start-up/Development costs (examples)Proposed Cost Allocation Potential Methodology and Notes
Contracts
Contractor Manager: E.g. Time spent updating training
materials, communicating expansion to contractors, QA
set-up, building additional reporting infrastructure
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Could be allocated by 1) actual time spent, 2) pro-
rata of monthly historical charges or 3) estimate
of hours
Master Servicer: E.g. Database build out
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Billable by specific task order and invoiced hours
Marketing Implementer: E.g. Updating information on
gogreenfinancing.com
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Allocated by invoiced hours including coordination
with CAEATFA. (Not a CAEATFA-administered
contract. SoCalGas-administered)
CAEATFA Labor
Operations: E.g. Updating forms and data collection and
tracking, updating accounting procedures, coordination
with Trustee
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Determine a percentage of time for a # of FTEs for
an estimated period
Outreach and education: E.g. updating websites, roll-out
of new rules to Lenders, updating program materials, etc.
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Determine a percentage of time for a # of FTEs for
an estimated period
CHEEF Program expansion: Incorporation of non-ratepayer funds
Original Cost Allocation Methodology referred to in D.21.08.066
(red text shows clarifications post Decision)
Table 1. Expense Overview by Category
Table 2: Identifying Incremental Costs for Expansion to non-IOU fuel measures
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2B. Ongoing costs (examples)Proposed Cost Allocation Potential Methodology and Notes
2Bi. Fixed Costs
Contracts
Master Servicer monthly fee IOU Ratepayers
meaning EE PPP Funds
Not an incremental expense; cost is incurred with
or without expansion
Trustee Bank monthly fee IOU Ratepayers
meaning EE PPP Funds
Not an incremental expense; cost is incurred with
or without expansion
Contractor Manager ME&O, Support, Enrollment Shared
Determine a percentage of effort and apply pro-
rata to invoiced hours or look at contractor service
territory to allocate Support and Enrollment costs
Contractor Manager monthly costs for Training and
Reporting
IOU Ratepayers
meaning EE PPP Funds
Not an incremental expense; cost is incurred with
or without expansion
Other Expenditures and Equipment
Overhead IOU Ratepayers
meaning EE PPP Funds
Not an incremental expense until expansion
requires hiring additional FTEs and more usage of
office equipment, etc.
Conferences, event sponsorships, travel
Shared
Continue to bill EE PPP Funds
because no events are actually
planned right now. Will revisit if
this changes.
Allocated by specific conference or event expenses
Labor
Program, ME&O and compliance staff
Shared
Continue to bill EE PPP Funds
because staff currently regularly
handle eligibility questions
around IOU/POU splits. Only the
actual eligibility is changing, not
the workload.
Pro-rata portion of a # of FTE(s) in each unit to
support the expanded program
Slight change from what was
revised to CPUC for TECH. This
will be a shared cost. For City of
Palo Alto, CAEATFA staff will be
getting loan questions from
lenders CAEATFA otherwise
wouldn't have gotten. Also,
experience with TECH has
shown that CAEATFA needs to
budget time for ongoing
accounting, invoicing and
reporting. Therefore CAEATFA
will bill a prorata portion of
some FTE time for this
category.
2Bii. Variable Costs
Technical consultant Fees Shared Allocated based on time billed
Transaction Expense Examples (per loan)
Loan review and enrollment (Master Servicer)
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Allocated based on # of loans
QA Desktop reviews (Contractor Manager)
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Allocated based on # of loans
QC Site-inspections (Contractor Manager)
Non-IOURatepayer Source
meaning source outside of EE PPP
funds
Allocated based on # of loans
Loans with only non-IOU fuel measures
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Encumbrance/Cost Examples Proposed Cost Allocation Potential Methodology and Notes
Loss Reserve Account set-up
Loss Reserve Contributions to Lender's Accounts
(Encumbered, but not expensed funds)Shared See methodology options in Table 4 below
Claims Payments (Expenses)Shared
Paid to lenders from their Loss Reserve Account
regardless of the fuel source makeup of the
underlying measures. New loans with non-IOU
fuel measures should have similar risk to old loans
so the risk of default is proportional to the
number of loans in the portfolio. More non-IOU
fuel loans in the portfolio will mean more risk of
default, but also come with more $ in loss reserve
contribution. As older, IOU-fuel only loans are
paid off, funds are recaptured to the IOU
Program account.
Recoveries Shared
Recoveries on losses after claims will be repaid to
the lender's loss reserve account or to the
Program account(s), per Regulations.
Annual Rebalance (Recapture of encumbered funds) Shared
The original loan loss reservation will be recouped
for paid-off loans. The value of any contribution
that was paid from ratepayer LLR funds will be
returned to the ratepayer Program account and
the value that was paid from non-ratepayer
funds will be returned to the non-ratepayer
Program account.
Allocation Option Pros Cons
1. Pro-rata for each loan/project by measure fuel source.
Allocate transaction costs and loss reserve contributions
directly to measure costs. CAEATFA would use non-
ratepayer funds first, whenever available, to pay for the
pro-rata cost corresponding to the non-IOU measures. If
non-ratepayer funds aren't available, CAEATFA would
revert to rate-payer funds to allow for up to 30% of loan
to support non-IOU fuel measures. Allowed additional
related costs (e.g. landscaping) would have to be pro-rata
allocated based on overall gas versus electric
composition.
This is the methodology preferred by the CPUC per
D.21.08.006. See detail in next table.
Most "fair" method for ratepayers
or other funding source as costs
for all loans are pro-rated
specifically to measures and
corresponding fuel source. When
feasible, CAEATFA prefers this
method.
If another funding source is
available, CHEEF Programs don't
need to use the 30% allowance for
non-IOU measures.
The calculation for cost allocation is run uniquely
for each loan. CAEATFA currently collects
measure cost breakdown for REEL but not for SBF
projects.
Building envelope measures would have to be split
and allocated between fuels.
Retaining same methodology
as CPUC approved. Just
clarifying here that all per-loan
transaction costs and Credit
Enhancement costs will be paid
by City of Palo Alto because all
measures will be non-IOU fuel
measures.
2. Screen for non-IOU measures, then even split:
Any project that includes a non-IOU fuel conserving
measure will be allocated x% to ratepayer and x% to non-
ratepayer costs.
Calculations are simple as all loans
with non-IOU measures are
treated the same. This would be
easy to implement.
3. Treat all loans the same: A simple formula would be
developed and applied to all projects for properties
where the customer has a non-IOU fuel provider,
regardless of any measures. We would assume a
constant x% of costs allocated for gas and x% for
electricity.
Calculations are simple as all loans
to properties with a non-IOU fuel
provider are treated the same.
Table 4: Options for Allocating Loan Transaction Costs and Credit Enhancement Contribution for Loans with Both
IOU and non-IOU Fuel Measures
CAEATFA is presenting several options for comment and discussion.
Note that the Program currently allows 30% of the Claim-Eligible Loan Principal to support non-IOU fuel measures.
These methods are more estimated and less
precise. We could end up with an allocation of
costs that doesn't correspond to the types of
measures by fuel source that end up being
installed. For example, the non-ratepayer source
could end up subsidizing a bunch of projects
without any electric measures. Other potential
funding partners may hesitate to participate as
they would not be able to target funds toward
specific technology. Since non-IOU fuel measures
have only been offered previously in a very limited
way, there is not much history on which to base a
formula. Significant re-evaluation would be
needed.
Table 3: Credit Enhancement Management
Both ratepayer and non-ratepayer funds would be contributed to a lender's existing
single loss reserve account(s) per one or more of the methodology options below in
Table 4. Maintaining distinct loss reserve accounts for the lenders between different
sources of funds would drastically diminish the value of the loss reserve as risk
mitigation comes from having a pool of loans.
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Exhibit 3: Budgets, Invoicing & Management of Trustee Accounts
Estimated MOA Budget and NTE Budget (Assumes $10M in loans; 1000 loans averaging $10k each, over 5-years)
Year 1 Year 2
2-Year NTE
Amount Year 3 Year 4 Year 5
5-Year NTE
Amount
Administrative Cost
Start-up/Development Costs $ 41,250
Ongoing Fixed Costs $ 30,000 $ 30,000
Variable (per loan) Costs $ 13,000 $ 19,500
Total Estimated Administrative Funds Required $ 84,250 $ 49,500 $ 250,000 TBD TBD TBD $ 500,000
Credit Enhancement Contributions
CE to PFCs' LR Accounts - 15% of enrolled loan principal
(Funds encumbered, but not expensed. Inclusive of seed
to Holding Account) $ 150,000 $ 225,000
Total Estimated Credit Enhancement Funds Required $ 150,000 $ 225,000 $ 600,000 TBD TBD TBD $ 1,500,000
Annual Estimated Funds and MOA NTE Budget $ 234,250 $ 274,500 $ 850,000 $ 2,000,000
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Exhibit 4: Data Sharing
Where available, CAEATFA will provide CITY with the following data related to enrolled GoGreen Home
Eligible Loans for which CITY provides Administrative Funds and Credit Enhancement Funds. CAEATFA
may further agree to share other relevant data with CITY on request, subject to other agreements and
applicable laws. CAEATFA will not report to CITY data on individual loan terms, but may on request
report aggregated and anonymized loan data.
Category Fields Purpose
Borrower
and Site
•Name
•Contact Information
•Site address
•Utility Account Number
•Number of units being upgraded
1. Match GGH borrowers with CPAU
customer projects
Measure(s)•Installed Energy Efficiency Measure
name, quantity, equipment cost, and
whether the installation resulted in fuel
substitution?
1. Document popularity of EE
measures alongside heat pump
technology
2. Document progress toward CITY’s
electrification initiative goals
Project •Completion and Enrollment Dates
•Total Project Cost
1. Track # projects and program
uptake by CPAU customers
2. Reconcile Variable (per loan) Cost
spend
Participating
Contractor
•Name or DBA
•California State License Board number
1. Document participating contractors
to plan future outreach
2. Measure frequency, diversity, and
consistency of contractor
participation
For the initial two-year Term, energy savings achieved as a result of installation of Energy Efficiency
measures will be calculated according to a “deemed savings” approach, in line with CAEATFA’s
established methodologies. If the Term is extended, CAEATFA and CITY intend to revisit whether this
approach continues to serve the needs and requirements for both Parties, and will amend the data
sharing processes and requirements if necessary.
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July 5, 2023 www.cityofpaloalto.org
GoGreen Home Financing
Utilities Advisory Commission
Item #2
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·.:, CITY OF
-~:. PALO ALTO
2 2cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
GoGreen Home Financing Program
What is it?
Electrification and Energy Efficiency financing program
Authorized by the California Public Utilities Commission (CPUC)
Administered by the California Alternative Energy and Advanced Transportation Financing
Authority (CAEATFA) with support from Investor-Owned Utility (IOU) ratepayers.
Available everywhere served by an electric or gas IOU (nearly everywhere in California)
Program recently became available to publicly owned utilities like Palo Alto
Staff recommends joining GoGreen Home to make program available in Palo Alto
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11r==
.PAL~ ALTO
3 3cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
GoGreen Home Financing Program
Consumer benefits
•Loans for building electrification and water/energy efficiency projects. Includes
electrical work
•No money down, no collateral
•Can finance 100% of the project up to $50,000.
•15 year max term.
•Competitive rates (4%-8%)
•List of Bay Area qualified contractors who work with the program, or hire your own for
some project types
•Can use up to 30% of loan amount for unrelated renovation costs
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4 4cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
GoGreen Home Financing Program
How is this program run?
•A State agency, the California Alternative Energy and Advanced Transportation Financing
Authority (CAEATFA), manages a public-private partnership
Utility
Customer
CAEATFA Credit
Unions
Contractors
Pay contractors when
project is complete
•Administers program
•Holds loan loss reserves
Makes loans
•Hires contractor
•Applies for loans
Installs efficiency and
electrification measures
Funds loan-loss
reserve
Coordinates with
utility programs,
markets to
customers
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5 5cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
GoGreen Home Financing Program
Role in the S/CAP
Potential source of financing for heat pump water heater (HPWH) program (e.g. larger
projects that require panel upgrades)
Potential source of financing for expanded electrification programs (HVAC, other appliances,
whole home electrification)
State agency in charge (CAEATFA) runs many financing programs, could be a good partner for
new creative financing mechanisms as we scale up S/CAP programs
Costs to participate:
•$50,000 in startup costs + $40,000 per year in admin costs for Palo Alto
•Loan loss reserve contribution of about 16% of total Palo Alto loans made.
•City only contributes as loans are made, and contribution is returned to the City after last loan payment.
•Loan loss reserve could experience losses if there are defaults –in practice this is limited to about 16% of the
loan, but in theory it could be larger.
•Credit unions run credit checks to reduce the likelihood of loss
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6 6cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
GoGreen Home Financing Program - Timeline
CAEATFA & Palo Alto finalize MOA – February
S/CAP Committee Review and Recommendation –April 21, May 19th
UAC Consideration – Today
Council Consideration –August 2023
GoGreen Home becomes available to Palo Alto residents –Fall 2023
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7 7cityofpaloalto.org/ClimateAction Acting Now for A Resilient Future
Staff Recommendation
Staff Requests the Utilities Advisory Commission recommend the City Council
1.Approve Participation in the GoGreen Home Financing Program and
2.Approve the use of the City’s Cap and Trade Reserve funds to cover the cost of
the Program.
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Item No. 3. Page 1 of 2
1
5
5
1
Utilities Advisory Commission
Staff Report
From: Dean Batchelor, Director Utilities
Lead Department: Utilities
Meeting Date: July 5, 2023
Staff Report: 2301-0799
TITLE
Discussion of Electric Supply Portfolio Modeling Results
RECOMMENDATION
This memorandum and presentation are for discussion purposes only; no action is requested at
this time.
EXECUTIVE SUMMARY
The presentation accompanying this memorandum provides some preliminary results from
electric supply portfolio modeling efforts carried out by Utilities staff (with consulting support)
for the Integrated Resource Plan (IRP). The City is required by state legislation (Senate Bill 350)
to complete the IRP by the end of this year, and staff has been focused on this effort since the
kickoff discussion with the Utilities Advisory Commission (UAC) in June 2022 (Staff Report
142791). The 2023 IRP is intended to ensure that the City manages its electric resources
consistent with state and federal regulatory and legislative requirements, the City’s climate
sustainability goals, and the Utilities Department’s strategic planning objectives. And, more
concretely, it will provide a basis for making key portfolio management decisions in the near- to
mid-term range, including: (a) whether to renew the City’s hydroelectric contract with the
Western Area Power Administration (WAPA), which expires at the end of 2024, or replace this
contract with other carbon-free resources; and (b) determining the best use of the City’s 51 MW
share of the California-Oregon Transmission Project (COTP) after the City’s layoff of that asset
expires at the beginning of 2024.
This presentation provides an update of the City’s long-term electric load forecast, along with an
overview of the City’s existing electric supply portfolio and the results of two capacity expansion
modeling runs.2 It is important to note that these results are preliminary, representing the first
1 https://www.cityofpaloalto.org/files/assets/public/agendas-minutes-reports/agendas-minutes/utilities-advisory-
commission/archived-agenda-and-minutes/agendas-and-minutes-2022/06-08-2022/06-08-2022-id-14279-item-4-
irp.pdf
2 A capacity expansion model is a tool used in long-term electric supply planning that simulates generation and
transmission capacity investment, given assumptions about future electricity demand, fuel prices, technology cost
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CI TY OF
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ALTO
Item No. 3. Page 2 of 2
1
5
5
1
iteration of the capacity expansion model. Staff is continuing to work to refine the assumptions
that feed into the model and test additional planning scenarios and assumptions; staff expects
to return to the UAC in the fall to present these additional results along with the final IRP report.
These preliminary results are instructive nonetheless, providing clear indication that: (a) the
renewed WAPA contract looks very competitive at this point; (b) demand-side resources also
appear very cost-effective; and (c) the City faces a real need to acquire additional generation
capacity within the next five years due to anticipated load growth and the expiration of older
renewable energy contracts.
ENVIRONMENTAL REVIEW
The UAC’s discussion of these modeling results is not a project requiring California Environmental
Quality Act review, because it is an administrative governmental activity which will not cause a
direct or indirect physical change in the environment.
ATTACHMENTS
Attachment A: Electric Portfolio Modeling Results Presentation
APPROVED By:
Dean Batchelor, Director of Utilities
Staff: Jim Stack, Senior Resource Planner
and performance, and policy and regulation. The City has contracted with Ascend Analytics to utilize their
PowerSIMM modeling tool for this purpose.
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Electric IRP Modeling Results
Utilities Advisory Committee
July 5, 2023
Item #3
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L=========;-,~======!I~ F
Q)PALO ALTO
Discussion Outline
1.IRP background
2.Palo Alto electric load projections through 2045
3.Overview of the current electric supply portfolio
4.Candidate resources to meet projected load growth
5.Preliminary IRP modeling results
6.Preliminary findings
7.Next steps
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•
CITY OF
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4
WHAT IS AN INTEGRATED RESOURCE PLAN?
•A roadmap for meeting forecasted demand through a combination of
supply-side (i.e. generation) and demand-side (e.g. efficiency,
demand response, storage) resources
•Analysis framework for identifying the most cost-effective, least-risk
portfolio of resources
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•
CITY OF
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5
FACTORS CONSIDERED IN AN IRP
•Loading Order – Pursue all cost-effective energy efficiency and demand-
side resources
•Regulatory Compliance – Comply with all regulatory requirements
•Climate Goals – Maintain a carbon neutral electric portfolio
•Customer Preferences – Facilitate individual customer preferences for
alternative resources
•Cost – Identify the most cost-effective approach to meet policy directives
•Risk Management – Structure the portfolio or add mitigations to manage
known risks
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CITY OF
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Palo Alto Electric Load Projections Through 2045
Item #3
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•
CITY OF
PALO ALTO
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Load Projection by Customer Class (“Mid” Scenario)
Item #3
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•
CITY OF
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Current Electric Supply Portfolio
Item #3
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Nameplate Net Annual Levelized RPS Contract Expiration Qualifying Project Technology Capacity Energy Cost Resource? Start Date Date Capacity (MW) (GWh) ($/MWh) (MW)
High Winds Wind Yes Dec-04 2028 30 5 43 58
Santa Cruz LFG Landfill Gas Yes Feb-06 2026 3 2 9 62
Ox Mountain LFG Landfill Gas Yes Apr-09 2029 11 5 42 59
Keller Canyon LFG Landfill Gas Yes Aug-09 2029 4 2 14 71
Johnson Canyon LFG Landfill Gas Yes May-13 2033 1 1 10 124
San Joaquin LFG Landfill Gas Yes Apr-14 2034 4 4 29 118
EE Kettleman Land Solar PV Yes Aug-15 2040 20 0 53 77
Elevation So lar C Solar PV Yes Dec-16 2041 40 35 101 69
Western Antelope Blue
Sky Ranch B Solar PV Yes Dec-16 2041 20 18 so 69
Frontier Solar Solar PV Yes Jul-16 2046 20 0 53 69
Hayworth Solar Solar PV Yes Dec-15 2042 27 19 64 69
Rosamond Solar Solar PV Yes Jun-21 2047 26 8 75 34
Calpine Geo Geothermal Yes Jan -25 2036 so (100) 5 (10) 88 79
Collierville Large Hydro No 1998 N/A 253 58 "'100 N/A
Western Base Resource Large Hydro No 2004 2024 269 114 "'290 N/A
•
CITY OF
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Annual Load-Resource Balance through 2045
Item #3
Packet Pg. 62
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2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045
-Western Calaveras -Landfill Wind -Solar -Geothermal -Load -Mid (2023) - -Load -Mid (2022)
•
CITY OF
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Monthly Energy Balances in 2025 and 2035
2025 2035
Item #3
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•
CITY OF
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Annual Capacity Balance through 2045
Item #3
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-Hydro -COBUG -Wind -Lan dfill Gas -Solar Geothermal -system Requirement
•
CITY OF
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Capacity Expansion Modeling Inputs
Item #3
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•
CITY OF
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Candidate Plant Summary – Generation Resources
** Note **
All modeling
assumptions
from Ascend
Analytics
Item #3
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•
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Caveat: “All models are wrong, but some are useful.” – George Box
Item #3
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•
CITY OF
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Valuation of Current Electric Supply Portfolio Click to add text
Item #3
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Annualized Costs/Values (2025-2044) ($M)
Contracted
Energy
REC Capacity Mark-to-
Project Value at
Cost Value Value Market
LMP Node
High Winds 2.5 2.4 1.0 0.4 1.3
Santa Cruz LFG 0.7 0.8 0.3 0.2 0.6
Ox Mountain LFG 3.0 2.4 1.1 0.6 1.1
Keller Canyon LFG 1.2 0.9 0.4 0.2 0.4
Johnson Canyon LFG 1.5 0.7 0.3 0.2 (0.3)
San Joaquin LFG 4.1 2.3 0.9 0.5 (0.5)
EE Kettleman Land 4.1 1.9 1.2 0.0 (1.0)
Elevation Solar C 6.9 3.8 2.6 3.2 2.6
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3.5 1.9 1.3 1.6 1.3 Sky Ranch B
Frontier Solar 3.6 1.9 1.3 0.0 (0.4)
Hayworth Solar 4.4 1.9 1.2 1.7 0.4
Rosamond Solar 2.6 2.9 1.8 0.4 2.5
Ca lpine Geo 6.9 5.5 2.0 1.0 1.5
Collierville 8.1 8.0 0.2 4.9 5.0
•
CITY OF
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Preliminary Modeling Results – Capacity Expansion (with Storage)
Item #3
Packet Pg. 70
New Capacity Additions (Nameplate MW)
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•
CITY OF
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Preliminary Modeling Results – Capacity Expansion (with Storage)
Item #3
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•
CITY OF
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Preliminary Modeling Results – Annual Energy (with Storage)
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•
CITY OF
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Preliminary Modeling Results – Monthly LRB in 2025 & 2045 (with Storage)
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•
CITY OF
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Item #3
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•
CITY OF
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Preliminary Modeling Results – Capacity Expansion (No Storage)
Item #3
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•
CITY OF
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Preliminary Modeling Results – Annual Energy (No Storage)
Item #3
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•
CITY OF
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Preliminary Modeling Results – Monthly LRB in 2025 & 2045 (No Storage)
Item #3
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•
CITY OF
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Preliminary Findings
1.Western (WAPA) contract looks competitive
2.Model picks low-cost resources (i.e., solar), as well as storage in later years
3.But solar is not the best portfolio fit, and model may be over-estimating value of
new solar
4.Demand-side resources appear competitive too (although limited in scale)
5.Project costs expected to come down in next few years – expect to contract for
new resources soon
Item #3
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•
CITY OF
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Next Steps
1.Refine modeling results – to inform WAPA contract renewal decision and to target
RFP to best value/best fit resources
a.Adjust cost/value assumptions for resources to determine threshold levels for
attractiveness
2.Seek new resources in coming years
a.Baseload/flexible resources to serve new flat load growth?
3.Explore demand-side programs:
a.Definitely: TOU rate to encourage load-shifting to solar production periods
b.Possibly: commercial customer DR program, flexible EV charging systems,
encouraging low-powered EV charging
Item #3
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•
CITY OF
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Next Steps – IRP Timeline
•September/October – IRP final report presentation with refined portfolio modeling
results (UAC)
•Will include multiple candidate portfolio options and supply cost data
•October – IRP final report presentation (Finance Committee)
•November – IRP final report approval (City Council)
•2025-2030: Continue to solicit a portfolio of resources through multiple
competitive solicitation processes
•2025-2030: Continue to assess and implement demand side programs/resources
to optimally meet customer loads
Item #3
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•
CITY OF
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Jim Stack, PhD
Senior Resource Planner
james.stack@cityofpaloalto.org
(650) 329-2314
Item #3
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ALTO
Item No. 4. Page 1 of 52
Utilities Advisory Commission
Staff Report
From: Dean Batchelor, Director Utilities
Lead Department: Utilities
Meeting Date: July 5, 2023
Staff Report: 2305-1417
TITLE
Informational Report for the Utilities Quarterly Report for FY23-Q3
RECOMMENDATION
This is an informational report and no action is requested.
EXECUTIVE SUMMARY
This report for the Utilities Advisory Commission is an informational update on water, gas, electric,
wastewater collection and fiber utilities, efficiency programs, legislative/regulatory issues, utility-related
capital improvement programs, operations, reliability impact measures and a utility financial summary.
This updated report has been prepared to keep the Utilities Advisory Commission apprised of the major
issues that are facing the water, gas, electric, wastewater collection and fiber utilities. A separate
quarterly report on the financial position is prepared consistent with when the City closes its books.
Items of special interest in this report are summarized below:
Vacancies and Staffing – Appendix B
•The Utilities Department has 58 vacant positions out of 253 authorized positions or a 23%
vacancy rate at the end of March 2023
•The highest number of vacancies are in Electric Operations (24 FTEs) and Electric Engineering (8
FTEs). Due to HR staffing constraints, Utilities has designated three HR liaisons from Utilities
Administration to assist HR with some of the recruitments.
Electric Utility:
Hydroelectric generation conditions have improved significantly. Total hydropower generation for
FY 2022 was 230 GWh, which was 250 GWh (52%) below the long-term average. FY 2023 is
projected to provide 95% of generation compared to the long-term average. (Section 1.1.2)
•Sales of renewable energy credits (RECs) for CY 2023 resulted in $2.8M in net revenue. (Section
1.1.3)
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ALTO
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•A number of construction projects are in progress or have been recently completed. (Section 1.2)
•A summary chart of quarterly electric outages is included in the report. (Section 1.4)
•FY 2023 actual electric sales through March 2023 were about 1% higher than forecasted, while
actual sales revenues were about 10% higher than budgeted. The higher sales revenues were due
to revenue from the Electric Hydro Rate Adjuster. (Section 1.5.1)
Gas Utility:
•High gas prices in December and January impacted customer bills. Prices decreased significantly
starting in February and are expected to remain low into summer. The City is offering resources
to help customers with high utility bill costs, including free energy assessments through the Home
Efficiency Genie, bill payment arrangements, and efficiency tips. City Council also recently voted
in February to offer rebates to residential customers for high bills. Customers are asked to contact
Utilities Customer Service Call Center for high bill assistance. (Section 2.1 and 7)
•Two gas main replacement projects are in progress (GS-14003 and GS-14003). (Section 2.2)
•Gas utility demand through March 2023 was 3% higher than forecasted, while actual sales
revenues were about 82% higher than budgeted. The higher revenue was due to increases in the
market prices of gas commodity which were mostly passed through to customers. (Section 2.5.1)
Water Utility:
•As a result of the above average precipitation in December 2022 and January 2023, storage in
the San Francisco Regional Water System is above normal for this time of year and is expected to
fill. (Section 3.1)
•Palo Alto’s two-day per week watering restriction will expire with the expiration of the State’s
Emergency Regulation. (Section 3.1)
•The UAC received an update on the One Water planning effort in February. Palo Alto launched
the One Water Plan with the goal of Council adoption of a One Water supply plan that is a 20-
year adaptable roadmap for implementation of water supply and conservation portfolio
alternatives. More stakeholder engagement meetings will be scheduled as the work progresses
and the community can still weigh in on the evaluation criteria. (Section 3.1)
•Staff’s preliminary projection of expected revenues and expenses together with transfers from
the CIP Reserve, estimates the Operations Reserve will reach approximately target levels by the
end of FY 2023. (Section 3.5)
•Water demand through the end of March 2023 was about 11% lower than forecasted and water
sales revenues were about 11% lower than budgeted. Sales were lower due to the water
conservation efforts made throughout the drought periods, coupled with rainy weather during
the winter and spring seasons. (Section 3.5.1)
•Construction is underway on a water main replacement in the Crescent Park, Barron Park, and
Charleston Meadows neighborhoods. (Section 3.2)
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Wastewater Utility:
•An overview of the status of the Regional Water Quality Control Plant (RWQCP) rehabilitation
projects is provided, including an overview of the financing plan for the projects. The first project
to begin construction will be the primary sedimentation tank rehabilitation. (Section 4.1)
•A sewer system rehabilitation project (SSR 30) is largely completed and replaced pipes in the
Ventura, Research Park, Fairmeadow, and Midtown West neighborhoods. (Section 4.2)
•Actual wastewater sales revenues through Q3 of FY 2023 were around expectation, at about 1%
lower than budgeted. (Section 4.4.1)
Fiber Utility (Section 5):
•On December 19, 2022, City Council approved to build the fiber backbone, and to build fiber to
the premises (FTTP) under a phased approach. FFTP would be built without debt financing, with
funding to comprise $34 million from the Fiber Fund and $13 million from the Electric Fund (Staff
Report ID # 14800). Building the fiber backbone and last mile infrastructure to provide FTTP
broadband internet to the community will be a huge undertaking for the City. While it is
economically prudent to utilize available resources, the City must also strategically invest in
external resources for a strong roll-out.
•Utilities will be bringing forward a recommendation to add four (4) new FTE positions for the dark
fiber expansion and implementation of FTTP as part of the FY 2024 Utilities Proposed Budget.
The titles of these positions are Assistant Director, Outside Plant Manager, Marketing and Sales
Manager and Network Architect/Senior Engineer. These positions will be recruited and filled as
needed during the various stages of the project.
Customer Programs (Section 6):
•The new Heat Pump Water Heater program aims to retrofit 1,000 gas water heaters in single
family homes in a year; customers can choose to pay for the project upfront or select an on-bill
financing option with 0% interest rate. 382 residents having signed up on the online interest list
as of March 6, 2023. Synergy began site assessments in late February and have scheduled 12
assessments through March 9, 2023.
•The City continues to promote its multi-family and workplace EV charger programs.
•As of February 1, 2023, Enovity has 15 projects in process with 362,000 kWh savings. The Key
Account Representatives have been actively reaching out to engage customers with direct email
contacts and setting up face to face meeting.
The Business Energy Advisor program had 7 new site assessments and 4 site assessment reports
completed and presented to customers in Q3 FY 2023.
Communications: A digest of major outreach efforts is provided in Section 7, including extreme
energy prices and high utilities bills, new EV chargers at Stanford Health Care, and water supply and
drought update.
Legislative and Regulatory: Major legislative and regulatory items are summarized in Section 8. An
update to State Regulatory proceedings will be presented in the next quarterly report.
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OVERVIEW
Utilities Quarterly Update
Third Quarter of Fiscal Year 2023
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Table of Contents
1 ELECTRIC UTILITY 8
1.1 ELECTRICITY SUPPLY AND TRANSMISSION 8
1.1.1 Forecasted Supply Costs 8
1.1.2 Hydroelectric Conditions 9
1.1.3 REC Exchange Program 10
1.1.4 Renewable Energy Procurement 10
1.2 CAPITAL IMPROVEMENT PLAN STATUS 10
1.3 RATE AND BILL COMPARISONS 11
1.4 RELIABILITY 12
1.5 FINANCIAL HEALTH 12
1.5.1 Sales Forecasts vs. Actuals 12
1.5.2 Financial Position 13
2 GAS UTILITY 15
2.1 GAS SUPPLY AND TRANSMISSION 15
2.1.1 Actual and Forecasted Supply Costs 15
2.1.2 Carbon Neutral Gas Program 16
2.1.3 Cap and Trade Program 18
2.1.4 Gas Transmission Line Capacity Valuation 19
2.1.5 Gas Prepay Valuation 20
2.2 CAPITAL IMPROVEMENT PLAN STATUS 20
2.3 RATE AND BILL COMPARISONS 20
2.4 RELIABILITY 21
2.5 FINANCIAL HEALTH 21
2.5.1 Sales Forecasts vs. Actuals 21
2.5.2 Financial Position 22
3 WATER UTILITY 23
3.1 WATER SUPPLY AND TRANSMISSION 23
3.2 CAPITAL IMPROVEMENT PLAN STATUS 26
3.3 RATE AND BILL COMPARISONS 27
3.4 RELIABILITY 27
3.5 FINANCIAL HEALTH 27
3.5.1 Sales Forecasts vs. Actuals 27
3.5.2 Financial Position 28
4 WASTEWATER UTILITY 30
4.1 WASTEWATER TREATMENT UPDATES AND CAPITAL PLANNING STATUS 30
4.1.1 Treatment Cost Trends 30
4.1.2 Regional Water Quality Control Plant Capital Planning Status 31
4.2 COLLECTION SYSTEM CAPITAL IMPROVEMENT PLAN STATUS 32
4.3 RATE AND BILL COMPARISONS 33
4.4 FINANCIAL HEALTH 33
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4.4.1 Sales Forecasts vs. Actuals 33
4.4.2 Financial Position 33
5 FIBER UTILITY 35
5.1 FIBER UTILITY STRATEGIC PLANNING 35
5.2 CAPITAL IMPROVEMENT PLAN STATUS 36
5.3 RELIABILITY 36
5.4 FINANCIAL HEALTH 36
5.4.1 Fiber Sales 36
5.4.2 Financial Position 36
6 CUSTOMER PROGRAMS (EFFICIENCY AND SUSTAINABILITY)37
6.1 CUSTOMER PROGRAMS UPDATES 37
6.1.1 Energy and Water Efficiency 37
6.1.2 Building Electrification 39
6.1.3 Electric Vehicles 40
6.2 FUNDING SOURCES FOR EMISSIONS REDUCTIONS 43
7 COMMUNICATIONS 45
8 LEGISLATIVE AND REGULATORY ACTIVITY 47
8.1 STATE LEGISLATION 47
9 APPENDIX A: ENERGY RISK MANAGEMENT PROGRAM 49
9.1 OVERVIEW OF HEDGING PROGRAMS 49
9.2 OVERVIEW OF ENERGY RISK MANAGEMENT PROGRAM 49
9.3 FORWARD DEALS 49
9.4 MARKET EXPOSURE 50
9.5 TRANSACTION COMPLIANCE 50
10 APPENDIX B: STAFFING AND VACANCIES 51
11 APPENDIX C: ELECTRIC UTILITY ANNUAL INFRASTRUCTURE MAINTENANCE AND REPLACEMENT REPORT 52
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Figures
FIGURE 1: FY 2023 FINANCIAL PLAN SUPPLY COST FORECAST VS. ACTUALS ................................................................................................9
FIGURE 2: HYDRO GENERATION FY 2022 ACTUALS, FY 2023-24 PROJECTED (GWH)................................................................................10
FIGURE 3: RESIDENTIAL MONTHLY ELECTRIC BILL COMPARISON (EFFECTIVE 1/1/2023, $/MO.)...................................................................12
FIGURE 4: ELECTRIC OUTAGE RELIABILITY, FY 2022 TO FY 2023-Q3 ......................................................................................................12
FIGURE 5: ELECTRIC SALES VOLUME (KWH), UP TO FY 2023-Q3............................................................................................................13
FIGURE 6: ELECTRIC SALES REVENUE ($), UP TO FY 2023-Q3 ................................................................................................................13
FIGURE 7: PALO ALTO GAS COMMODITY RATES ...................................................................................................................................15
FIGURE 8: GAS SUPPLY COSTS ($), ACTUAL VS BUDGET, UP TO FY 2023-Q3 ............................................................................................16
FIGURE 9: OFFSET PORTFOLIO COMPOSITION ......................................................................................................................................17
FIGURE 10: OFFSET PROJECT DESCRIPTIONS ........................................................................................................................................18
FIGURE 11: ESTIMATED CAP AND TRADE COSTS ...................................................................................................................................19
FIGURE 12: RESIDENTIAL NATURAL GAS BILL COMPARISON ($/MONTH)...................................................................................................20
FIGURE 13: GAS SERVICE INTERRUPTIONS, FY 2023.............................................................................................................................21
FIGURE 14: GAS SALES VOLUME (THERMS), UP TO FY 2023-Q3............................................................................................................21
FIGURE 15: GAS SALES REVENUE ($), UP TO FY 2023-Q3.....................................................................................................................22
FIGURE 16: REGIONAL WATER SYSTEM STORAGE .................................................................................................................................24
FIGURE 17: SFPUC WATER DELIVERIES..............................................................................................................................................25
FIGURE 18: RESIDENTIAL WATER BILL COMPARISON ($/MONTH)............................................................................................................27
FIGURE 19: WATER SERVICE INTERRUPTIONS, FY 2023.........................................................................................................................27
FIGURE 20: WATER SALES VOLUME (CCF), UP TO FY 2023-Q3.............................................................................................................28
FIGURE 21: WATER SALES REVENUE ($), UP TO FY 2023-Q3 ................................................................................................................28
FIGURE 22: PALO ALTO’S SHARE OF ESTIMATED WASTEWATER TREATMENT EXPENSES (PROJECTION AND PLANNED CIP)..................................31
FIGURE 23: CURRENT RWQCP CAPITAL WORK IN-PROGRESS (BASED ON RWQCP NOVEMBER 2022 PARTNERS MEETING).............................32
FIGURE 24: RESIDENTIAL WASTEWATER BILL COMPARISON ($/MONTH)...................................................................................................33
FIGURE 25: WASTEWATER SALES REVENUE ($), UP TO FY 2023-Q3.......................................................................................................33
FIGURE 26: SCHEDULE OF CPAU WORKSHOPS (APRIL - JUNE 2023).......................................................................................................37
FIGURE 27: ENERGY EFFICIENCY PROGRAM ENERGY SAVINGS .................................................................................................................39
FIGURE 27: TENTATIVE SCHEDULE OF CPAU EV WORKSHOPS AND EVENTS, APRIL – JUNE 2023..................................................................42
FIGURE 29: POTENTIAL EMISSIONS REDUCTION FUNDING SOURCES .........................................................................................................44
FIGURE 31: ELECTRIC LOAD RESOURCE BALANCE, 2023 - 2025 .............................................................................................................50
FIGURE 32: UTILITIES VACANCIES AND POSITION MOVEMENTS BY DIVISION, UP TO Q3 FY 2023..................................................................51
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1 Electric Utility
The City’s electric utility serves all residential and non-residential electric demands in Palo Alto at a lower
cost than PG&E in surrounding communities. Its electric supply portfolio is 100% carbon neutral. The City
maintains and operates an electric distribution system and one small natural gas generator but does not
operate any transmission lines or any significant generating capacity on its own. Instead, the City belongs
to Northern California Power Agency (NCPA) which operates its Calaveras hydroelectric generating plant
and provides power scheduling services for its other generating resources. This carbon free power is
supplied through power purchase agreements with various generation operators.
1.1 Electricity Supply and Transmission
Below is an update on electricity supply and transmission services.
1.1.1 Forecasted Supply Costs
The actual net supply cost through Q3 FY 2023 was $81.4 M. This represents a $13.3 M (20%) increase
over FY 2022 actuals and $16.7 M (26%) over the FY 2023 Adopted Budget amount, with the increase
primarily driven by higher than historical energy prices, higher transmission costs, and much lower than
historical average hydro generation levels.
The projected net supply cost for FY 2023 is $96.1 M, which is $11.3 M (13%) greater than the Adopted
Budget amount, and $4.0 M lower than the actual net supply cost for FY 2022. This increase in cost
relative to the Adopted Budget is due to the same factors noted above that explain the deviation in
supply cost for FY 2023.
With hydroelectric generation conditions beginning to improve significantly, the electric net supply
cost for FY 2024 is projected to be $89.5 M.
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Figure 1: FY 2023 Financial Plan Supply Cost Forecast vs. Actuals
1.1.2 Hydroelectric Conditions
The City receives power from two hydroelectric projects, the Calaveras project and the Western Base
Resource contract for federal hydropower from the Central Valley Project.1 The watershed for Western
hydropower is primarily in the northern end of California, while the watershed for the Calaveras project
is in the Central Sierras.
For water year 2021 to 2022 (October 2021 to September 2022), total precipitation was 63% of average
for the Central Sierras watershed and 81% of average for the Northern Sierras watershed—the third
straight year of well below average precipitation levels. Total hydropower generation for FY 2022 was
230 GWh, which is 250 GWh (52%) below the long-term average.2
However, water year 2022 to 2023 is on track to be one of the best precipitation years in memory,
following the record storms across the state in December 2022 and early January 2023. As of May 22nd,
total precipitation was 163% of average for the Central Sierras and 124% of average for the Northern
Sierras, and snowpack levels are even higher: over 300% of average depth for this time of year. Reservoir
1 The Calaveras project is a hydropower project located in Calaveras County that is maintained and operated by the Northern
California Power Agency on behalf of the City and other project participants. The City is also one of several public entities
with contracts with the Western Area Power Administration for “Base Resource” electricity, which is the hydroelectric power
available from the federal government’s Central Valley Project (operated by the Bureau of Reclamation) after accounting for
power used for Central Valley Project operations and power delivered to certain “preference” customers.
2The long-term average forecast levels for both Western and Calaveras have been revised downward (about 10% each) in
recent years to reflect the impact of climate change. These values may need to be revisited again in the coming years.
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levels began the water year extremely low, but most reservoirs are now at above average level for this
time of year. As a result, the current hydro forecasts have improved dramatically, with total output
projected to be 95% of the long-term average level for FY 2023 and 110% of the long-term average level
for FY 2024.
Figure 2: Hydro Generation FY 2022 Actuals, FY 2023-24 Projected (GWh)
1.1.3 REC Exchange Program
Under the REC Exchange Program, which was approved by Council in August 2020 (Staff Report #11556),
for CY 2023 staff has contracted to sell 160 GWh worth of in-state renewable energy (for $4.0M) and
purchased 200 GWh worth of out-of-state renewable energy credits (RECs) costing $1.2M. The net
revenue thus far in CY 2023 was $2.8M. The spread between in-state versus out-of-state REC prices have
widened in CY 2023, due to the rise in value of in-state products. Additional REC Exchange transactions
are planned for later this year.
1.1.4 Renewable Energy Procurement
Utilities staff has been working with staff from the Public Works Department, the City of Santa Clara, and
NCPA to negotiate a new power purchase agreement (PPA) to buy a small amount of electrical output
(about 3 GWh/year in total) from an anaerobic digester facility, in order to satisfy the requirements of
Senate Bill (SB) 1383. Similar to the Calpine Geothermal PPA, NCPA would be the counterparty to the
PPA with the anaerobic digester facility, and the Cities of Palo Alto and Santa Clara would each receive a
share of the output via Third Phase Agreements with NCPA. Contract negotiations between the parties
are now at a fairly advanced stage, and staff plans to take these agreements to the City Council for
consideration in the coming months.
1.2 Capital Improvement Plan Status
The following capital projects are currently in progress or have been recently completed:
•EL-17001 (East Meadow Circles 4/12kV Conversion): This project is scheduled to be completed in several
phases. Phase 1 design is complete. Phase 2 & 3 (of 6) engineering design is currently in progress.
•EL-11003 (Rebuild Underground 15): This project is in the preliminary stages of engineering design. Project is
delayed due to staffing shortage. This project has been put on hold due to other priorities.
•EL-10006 (Rebuild Underground 24): This project is in construction phase and scheduled to be completed in
Dec 2023.
•EL-16000 (Rebuild Underground 26): This project is in the preliminary stages of engineering design.
•EL-19004 (Wood Pole Replacement): 50 poles have been replaced since July 2022. CPAU staff and contract
consultants are continuously working on pole replacement designs for construction although the output is
delayed this year because of staffing shortages.
FY 2022 FY 2023 FY 2024
Calaveras Generation (GWh)61 208 138
Western Generation (GWh)169 180 313
Total Hydro Generation (GWh)230 388 451
% of Long-term Average Total 56% 95% 110%
Long-term Average Total Hydro (GWh) 410 410 410
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•EL-16003 (Substation Physical Security): This project is scheduled to be completed in several phases.
Substation Security lighting contract was awarded in June 2022. The installation will be completed over a 2-
year period. Construction is currently in progress.
•EL-17002 (Substation 60kV Breaker Replacement): This project is in the preliminary stages of engineering
design. Project is delayed due to staffing shortage.
•EL-21001 (Foothills Rebuild): This project will rebuild the approximately 11 miles of overhead line in Foothills
Park, as necessary to mitigate the possibility of wildfire due to overhead electric lines. Staff has completed
7,000 feet of substructure work and design which will eliminate the corresponding 26 poles. Substructure for
Phase 1 was completed in Spring 2022 and the substructure for Phase 2 will be completed by June
2023. Phases 3 and 4 underground design has been completed. Construction will begin by July 2023.
•EL-14005 (Reconfigure Quarry Feeders): Staff completed the design phase this year. Construction has been
Completed.
•EL-02011 (Electric Utility Geographic Information System (GIS)): The project scope includes
maintenance/technical support of the existing GIS system and implementation of the new GIS platform, ESRI.
Staff has completed the ESRI ArcGIS Portal, which is a web service for staff to view data. Electric data migration
will be completed June 2023.
•EL-16002 (Capacitor Bank Installation): This project is a multi-year effort for the procurement, design and
installation of capacitor banks at several substation. Hanson Way and Park Blvd substation work is complete;
Two capacitor banks at Hanover remain to be completed and will be completed in December 2023. The
capacitor banks at Maybell have been installed and will be commissioned in the coming months.
1.3 Rate and Bill Comparisons
For the median consumption level, the annual residential electric bill based on current rates is $1,000,
about 37% lower than the annual bill for a PG&E customer with the same consumption and
approximately 42% higher than the annual bill for a City of Santa Clara customer. The bill calculations for
PG&E customers are based on PG&E Climate Zone X, which includes most surrounding comparison
communities.
The figure below presents sample median residential bills for Palo Alto, PG&E, and the City of Santa Clara
(Silicon Valley Power) for several usage levels. Rates used to calculate the monthly bills shown below
were in effect as of January 1, 2023. The rates for Palo Alto include the current Electric Hydro Rate
Adjuster (E-HRA) of $0.048/kWh to mitigate the high power costs cited above.
In an application submitted December 2022, PG&E has requested that the California Public Utilities
Commission (CPUC) approve rate increases that would increase the PG&E residential bill by 19% in 2023.
A CPUC decision is anticipated by June 2023. Also, over the next several years low-usage customers in
PG&E territory are expected to continue to see higher percentage rate increases than high-usage
customers, as PG&E compresses its tiers from the highly exaggerated levels that have been in place since
the energy crisis. This is likely to make the bill for the median Palo Alto consumer look even more
favorable compared to most PG&E customers. Even with the compressed tiers, bills for high usage Palo
Alto consumers are projected to remain substantially lower than the bills for high usage PG&E
customers.
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Figure 3: Residential Monthly Electric Bill Comparison (Effective 1/1/2023, $/mo.)
Season Usage (kwh)Palo Alto PG&E Santa Clara
300 57.74 94.11 42.45
(Median) 453 94.42 143.32 64.89
650 143.94 221.07 93.78Winter
1200 282.18 438.13 174.44
300 57.74 94.11 42.45
(Median) 365 72.31 123.41 51.98
650 121.19 233.16 86.65Summer
1200 282.18 438.13 174.44
1.4 Reliability
CPAU tracks electric outages. A summary chart of these outages can be found below.
Figure 4: Electric Outage Reliability, FY 2022 to FY 2023-Q3
FY 2022Outage Reliability Q1 Q2 Q3 Q4
System Average Interruption Duration Index (SAIDI)3 1.71 7.32 6.72 1.35
System Average Interruption Frequency Index (SAIFI)4 .01 .02 .16 .02
Customer Average Interruption Duration Index (CAIDI)5 180.18 323.65 41.48 88.70
FY 2023Outage Reliability Q1 Q2 Q3
System Average Interruption Duration Index (SAIDI)3 81.69 7.38 111.9
System Average Interruption Frequency Index (SAIFI)4 0.61 .04 1.0
Customer Average Interruption Duration Index (CAIDI)5 134.77 190.12 110.8
1.5 Financial Health
Below is a summary of the financial position for the electric utility.
1.5.1 Sales Forecasts vs. Actuals
Actual electric sales volumes through Q3 of FY 2023 were about 1% higher than forecasted, while actual
sales revenues were about 10% higher than budgeted in the FY 2023 Financial Plan. The higher sales
revenues were due to additional revenue from the Electric Hydro Rate Adjuster (E-HRA) rate of
3 System Average Interruption Duration Index (SAIDI) - Measure of the total duration of an interruption for the average
customer during a given time frame. SAIDI = (Sum of Customer Minutes Interrupted) / (Total Customers Served)
4 System Average Interruption Frequency Index (SAIFI) - the average number of times a customer will experience an
interruption during a given time frame. SAIFI = (Total Customers Interrupted) / (Total Customers Served)
5 Customer Average Interruption Duration Index (CAIDI) - the average time to restore service. CAIDI = (Sum of Customer
Minutes Interrupted) / (Total Customers Interrupted)
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$0.013/kwh, which was implemented effective on April 1, 2022, then increased to $0.048/kwh, effective
January 1, 2023.
Figure 5: Electric Sales Volume (kWh), up to FY 2023-Q3
Figure 6: Electric Sales Revenue ($), up to FY 2023-Q3
Note: The electric Q1 and Q2 sales volumes and revenues in the previous Utilities Quarterly FY 2023 Q2 report were
incorrect. This report contains the corrected numbers.
1.5.2 Financial Position
The Electric Operations Reserves were at the minimum guideline level at the end of FY 2022 and are
expected to drop below minimum in FY 2023, given higher than budgeted purchase costs resulting from
low hydro conditions (necessitating more expensive market purchases) as well as increasing
transmission costs. City Council activated the E-HRA in April 2022 to help mitigate these rising costs. Over
the summer of 2022, market prices began increasing over the level assumed in the E-HRA and Council
again increased the E-HRA in December 2022 to bring revenues in line with costs.
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FY 2023 Budget Actua l Var iance Va r iance%
Jul 70,843 ,075 68 ,714 ,107 -2 ,128,968 -3.0%
Au g 72,647 ,339 69 ,241,406 -3 ,405,933 -4.7%
60M Se p 73,040 ,074 74 ,567 ,605 1,527,531 2.1 %
Oc t 68,469 ,891 71,208,235 2 ,738,344 40%
L Nov 70,512 ,009 66 ,046 ,235 -4,465,774 -6 .3 % s 40M
.Y Dec 67,009 ,286 70 ,468,900 3 ,459,614 5.2 %
Ja n 70,935,370 72 ,102,227 1,166,857 1.6%
Feb 66,143,772 67 ,159,672 1,015,900 1.5 %
Mar 64,173,286 68 ,262,193 4,088,907 6.4 %
Apr 62,524,419
Ju l Aug Sep Oct Nov Dec Jan Feb Mar Apr May J un May 57,946 ,331
■ Electric, Ac · ual ■ Electric, Budge~ Jun 63,400,963
FY 2023 Budget Actua l Var iance Va r iance%
15M Ju l 13,513 ,230 13,628,650 115,420 0.9 %
A ug 14,158,194 14,075 ,948 -82,246 -0.6 %
Sep 14,441,943 15,128,009 686,066 4.8 %
;A lOM Oct 13,625 ,5 67 14,852,757 1,227,190 9.0%
"' Nov 13,3 52 ,666 13,098,708 -253,958 -1.9% ,._
ro
0 Dec 9,853 ,529 1.1,053 ,137 1,199,608 12.2%
0
5M Jan 10,311,382 11,637,298 1,325,916 12.9%
Feb 9,534,373 12,858,537 3 ,324,164 34.9%
OM l Mar 9,385,476 13,107,329 3 ,7 21,853 39.7%
Ap r 9,031,965
Ju l Aug Sep Oct Nov Dec Jan Feb Mar A pr May Jun May 8 ,856 ,182
■ Electric, Ac ual ■ Elect r ic, Budge Jun 12,309 ,221
Item No. 4. Page 14 of 52
Supply purchase costs for the first three quarters of FY 2023 were roughly 25% over budget, 81.4 million
vs. $65.2 million budgeted. As a result of the multi-year drought, the City's hydro generation resources
produced below average energy over the 9-month period, generating less revenues to offset higher load
costs. Market prices have remained about 25% above the budget, averaging around $100/MWh, vs.
$75/MWh in the budget.
Through the first three quarters of FY 2023, sales volumes and revenues have exceeded the budget,
largely driven by more extreme summer and winter weather and the increase to the hydroelectric rate
adjuster.
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2 Gas Utility
The City’s gas utility serves all residential and non-residential gas demand in Palo Alto. The City
maintains and operates a system of low-pressure gas lines for delivering gas but does not operate any
transmission lines. Costs for the gas utility are split approximately two thirds for the operation,
maintenance and capital improvement and one third for the cost of the gas commodity, PG&E gas
transmission, compliance with the State’s Cap and Trade Program and the City’s Carbon Neutral Gas
Program.
2.1 Gas Supply and Transmission
The gas market has stabilized during the Spring of 2023. The gas commodity bidweek monthly price at
the PG&E Citygate hub decreased from the peak of $49.5/mmbtu in January 2023 to $5.3/mmbtu in
May 2023. Prices are expected to continue to fall heading into the summer season due to high gas
production, and unseasonably strong storage inventories in the US sent bidweek prices tumbling. The
chart below shows Palo Alto’s gas commodity rates from 2021 to present.
Figure 7: Palo Alto Gas Commodity Rates
2.1.1 Actual and Forecasted Supply Costs
Actual gas demand through Q3 of FY 2023 was about 1% higher than forecasted, while actual supply
and transportation costs were about 201% higher than budgeted in the FY 2023 Financial Plan. Gas
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Item No. 4. Page 16 of 52
commodity prices were substantially higher than predicted in the FY 2023 financial plan due the
unprecedented spike in gas commodity prices during the winter of 2022/23.
Figure 8: Gas Supply Costs ($), Actual vs Budget, up to FY 2023-Q3
2.1.2 Carbon Neutral Gas Program
In December 2020, Council adopted Resolution #9930 maintaining the Carbon Neutral Natural Gas Plan
to achieve carbon neutrality for the gas supply portfolio using high-quality carbon offsets with a cost
cap of $19 per ton CO2e.
Offsets are purchased to neutralize emissions equal to those caused by natural gas usage in Palo Alto.
Staff purchased 60,000 carbon offsets for FY 2022 in January 2022 from a mixture of forestry and
livestock projects at an average purchase price of $12.26 per metric ton, nearly double the price of
historical average transaction prices. Staff purchased an additional 60,000 carbon offsets in June 2022
at an average price of $14.51 per ton CO2e. As a result of the higher offset purchase costs, staff has
updated the billing charge for offsets from $0.04/therm to $0.07/therm. The average purchase price of
offsets purchased for the program is $7.66 per ton CO2e. The figure below shows the composition of
offset purchases. Staff is evaluating a process change to expedite the approval of new Verified
Emission Reduction (carbon offset) counterparties and has delayed its regular winter purchase while
staff assesses the process change. Staff plans to issue an RFP to purchase offsets before the end of FY
2023.
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FY 2023 Budget Actua l Variance Variance%
18.0M Ju l 667,541 1,039,946 372,404 56% ■ BudQet
16.0M Co mmod ity Aug 659,409 1,332,201 672,791 102%
14.0M ■ Loca l T ra ns Sep 696,972 1,348,782 651,810 94%
■ Backbone Oct 949,560 1,407,786 458,226 48%
12.0M
Nov 1,581,034 2,992,590 1,411,556 89%
10.0M Dec 2,387,025 6,750,434 4,363,408 183%
8.0M Jan 2,638,627 17,498,712 14,860,084 563%
6.0M Feb 2,036,749 4,818,149 2,781,401 137%
Mar 1,712,571 2,873,010 1,160,440 68%
4 .0M Apr 1,051,643
2.0M May 812,920
0 .0M Jun 638,236
Ju l Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Item No. 4. Page 17 of 52
Figure 9: Offset Portfolio Composition
The following table provides a description of the projects.
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Offsets Purchased by Project Type
■ Livestock
■ Mexican Forest
■ Mine Methane Capture
■ Ozone Deplet i ng Substance
■ U.S. Forest
■ AgMethane
■ Carbon Sequestration
Item No. 4. Page 18 of 52
Figure 10: Offset Project Descriptions
2.1.3 Cap and Trade Program
The gas utility has been regulated under California’s greenhouse house (GHG) regulations since January
2015 with a GHG emissions cap that declines over time. The gas utility receives carbon allowances
equal to the emissions allowed under the cap and is required to auction off a portion of the allowances
(55% in 2022, increasing by 5% annually) through the state Cap and Trade Program. To meet its annual
GHG compliance obligation, the City must purchase allowances based on actual gas use.
The auction floor price to either purchase or sell allowances increases annually by 5% plus inflation.
Historically, allowances have traded at or near the floor price, but the clearing prices for allowances in
the auction have increased significantly. The cost of compliance is anticipated to increase from $2.3
Project Name Project Type Description
Grotegut Dairy Livestock Grotegut Dairy is a 3,900 milk-cow operation in Newton, Wisconsin with a methane capture system.
Green Trees U.S. Forest
GreenTrees Advanced Carbon Restored Ecosystem is reforestation of agricultural lands into native
hardwood forest in Mississippi, Louisiana, Arkansas, and Illinois
San Juan Lachao Mexican Forest
Protection of forests located in High Biological Value Zones which contain flora and fauna listed in the
Mexican Endangered Species List and the International Union for Conservation of Nature’s Red List of
Threatened Species. Project in San juan Lachao near Palo Alto's Sister City of Oaxaca.
Blandin Forest U.S. Forest Blandin Native American Hardwoods Conservation and Carbon Sequestration project in Minnesota.
Pocosin+ U.S. Forest
These projects are all forested land that will not be disturbed by human development. Without this
protection, the forests would be converted to grow wheat or corn. Forest conservation plays a vital
role in protecting freshwater systems like lakes. The forests around the lakes act as natural water
filters and purify the water for all who use it. The projects also support healthy populations of red
wolf, bald eagle, black bear, and various bird species.
Refex ODS Ozone Depleting Substance
The RemTec facility in Bowling Green, Ohio uses an argon arc plasma destruction device to achieve
99.99 percent removal. The majority of refrigerants originated in California, and all were sourced
within the United States.
The RemTec facility uses an argon arc plasma destruction device to achieve the required destruction
and removal efficiency of 99.99 percent. The majority of ODS refrigerants originated in California, and
all were sourced within the United States.
Methane Capture Mine Methane Capture
This project is the first of its kind. Peabody Natural Gas, LLC removed methane from the North
Antelope Rochelle Coal Mine before mining. The methane was compressed and transported to a
natural gas pipeline and distributed to a national gas grid for use as fuel. Before implementation of
the project, all the methane was vented to the atmosphere.
Virginia
Conservation
Forestry Program U.S. Forest
The Virginia Conservation Forestry Program - Clifton Farm and Rich Mountain is a 9000+ acre
improved forest management project in which the timber and carbon ownership and
management rights have been transferred to The Nature Conservancy's Conservation Forestry
Program. The program manages for multiple goals to include: Water quality protection,
habitat diversity, high value forest products, and carbon sequestration.
Co-benefits: Biodiversity, Watershed Protection, Climate Resilience, and Connectivity
Riverview Farm
Anaerobic Digester Livestock
Riverview is a carbon offset project generating emission reductions thought the capture and
destruction of methane at a dairy farm in Minnesota. Under the baseline, manure managed in open
lagoons led to the fugitive emission of methane to the atmosphere. In the project scenario, this
methane is captured by an anaerobic digester and destroyed on site in the production of electricity.
Co-benefits include job creation and the improvement of local air and water quality.
Big River / Salmon
Creek Forests IFM U.S. Forest
The Big River and Salmon Creek Forests are located in Mendocino County, CA and cover 16,000 acres
of redwood and Douglas-fir forest. This project is a conservation-based forest management project.
Co-benefits include the creation of 140 jobs, protection of 37 miles of streams, and improved water
quality for local fish and bird species.
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Item No. 4. Page 19 of 52
million in FY 2023 to $5.6 million in FY 2030, about an 18% increase per year on average, as shown in
the following table:
Figure 11: Estimated Cap and Trade Costs
Revenues from the auction sale of gas utility allowances (currently about $2.3 million per year) must be
used exclusively for the benefit of the ratepayers in that utility in accordance with California Code of
Regulations (CCR Title 17, section 95893). Approved uses are 1) the funding of certain energy efficiency
rebates, retrofits, and demand reduction programs, 2) funding for programs with demonstrated GHG
reductions, 3) non-volumetric return to ratepayers, either on or off bill, and 4) certain administrative,
outreach and educational costs related to items 1-3 above. Council adopted a policy on the use of
allowance proceeds (Resolution #9487), generally mirroring the regulations and requiring additional
Council approval for rebates. Per the current regulations, the utility must either spend or rebate the
funds received in any given year within 10 years (for example, funds received in 2020 must be spent by
2030, etc.).
As of the end of FY 2021, unspent funds related to Cap and Trade revenues were placed in a Cap and
Trade reserve, until such time as they can be utilized per the dictates of applicable regulations. There
was $6.7 million in this reserve available for use at the end of FY 2022.
2.1.4 Gas Transmission Line Capacity Valuation
Palo Alto contracts for capacity on the Redwood pipeline, the path from the California-Oregon border
to PG&E’s mid-pressure transmission system, at a cost lower than the market value. During the
summer months, Palo Alto does not need all of the capacity to serve demand. The excess capacity is
monetized by purchasing gas at the California-Oregon border and selling an equal amount of gas at the
terminus of the pipeline. The variable cost of transporting the gas is much less than the gas price
difference between the two points. The net benefit to the Gas Utility through Q3 of FY 2023 was
$169K, or a reduction of about 0.5% of the total gas commodity costs in FY 2023.
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Item No. 4. Page 20 of 52
2.1.5 Gas Prepay Valuation
On September 15, 2014, Council adopted Resolution #9451, authorizing the City’s participation in a
natural gas purchase from Municipal Gas Acquisition and Supply Corporation (MuniGas) for the City’s
entire retail gas load for a period of at least 10 years. The MuniGas transaction includes a mechanism
for municipal utilities to utilize their tax-exempt status to achieve a discount on the market price of
gas. The program has reduced about $710K, or 2% of the total gas commodity costs through Q3 of FY
2023.
2.2 Capital Improvement Plan Status
The following capital projects are currently in progress:
•GS-14003 – GMR 24A (Gas Main Replacement 24A): The GMR 24A project is substantially completed and
2,450 linear feet of gas main were replaced along Shopping Center Way and Orchard Lane in Stanford
Shopping Center.
•GS-14003 – GMR 24B (Gas Main Replacement 24B): The GMR 24B project will include gas pipes on University
from Webster to Hwy 101 and surrounding streets, as well as Geng Rd and Town & Country Village. Staff
received a notification from PHMSA on 3/31/23 that the City was not selected to receive a federal grant award,
although the project was “Highly Recommended” and funding was provided to other “Highly Recommended”
projects. The funding source for this project will be the remaining available budget under GS-14003.
However, the City intends to submit another grant application as part of the next round of federal grants
issued by PHMSA.
2.3 Rate and Bill Comparisons
The figure below shows the bills for residential customers in Palo Alto and PG&E, at different levels of
usage and rates, both on an annual and monthly basis. The PG&E bills are based on their Climate Zone
X, which includes Menlo Park, Redwood City, Mountain View, Los Altos and Santa Clara. In 2022, the
median residential customer in Palo Alto paid an annual gas bill of $821, which was 11% less than what
a PG&E customer with the same usage would pay. However, in January 2023, Palo Alto bills were
unusually high due to high gas commodity prices.
Figure 12: Residential Natural Gas Bill Comparison ($/month)
Year/Month
Median Usage6
(therms)Palo Alto PG&E Zone X
% Difference
CY 2021 402 $ 631.28 $ 701.60 (14%)
CY 2022 402 821.33 868.62 (11%)
January 2023 76 393.57 217.25 75%
February 2023 60 141.08 178.91 (22%)
March 2023 50 92.17 114.94 (20%)
6 Based on Palo Alto G-1 monthly median usage.
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Item No. 4. Page 21 of 52
2.4 Reliability
The City of Palo Alto tracks all gas service interruptions. A summary chart of these interruptions can be
found below. Gas service interruptions are usually due to repairs of broken or damaged gas services
and mains. This kind of damage is often caused by excavation by outside parties digging in the City.
Figure 13: Gas Service Interruptions, FY 2023
Gas Q1 Q2 Q3
Number of Breaks 9 4 3
Total Minutes 643 330 240
Customers Affected 20 5 7
2.5 Financial Health
Below is a summary of the financial position for the gas utility.
2.5.1 Sales Forecasts vs. Actuals
Actual gas sales volumes through Q3 of FY 2023 were about 3% higher than forecasted, while actual
sales revenues were about 82% higher than budgeted in the FY 2023 Financial Plan. The higher gas
sales revenues were due to high gas market commodity prices, which are pass-through in nature and
generally offset commensurately higher gas commodity purchase costs, although January 2023 gas
prices were not fully passed through to customers.
Figure 14: Gas Sales Volume (Therms), up to FY 2023-Q3
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J u l
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t
Budget
1,312,955
1 ,273,056
1,372,999
1 ,577,927
2,140,219
3 ,153,598
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2,770,0 18
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1,670,754
1 ,162,4 61
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1 ,250,771
1,239,006
1 ,335 ,181
2,257,211
3,499,980
3 ,748,573
3 ,540,860
3 ,58 7,529
Varia nc e
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-22 ,285
-133,993
-242,746
116,992
346 ,382
-82 ,372
-34 ,825
817 ,511
Variance %1 -3.8%
-1 .8 %
-9 .8 %1
-15.4%
5 .5 %1
11 .0 %
-2.2%
-1 .0 %
29 .5 %
Item No. 4. Page 22 of 52
Figure 15: Gas Sales Revenue ($), up to FY 2023-Q3
2.5.2 Financial Position
The FY 2022 ending Operations Reserve balance was $11.3 million, above the minimum guideline level
of $7.8 million. The Operations Reserve is expected to drop below the minimum guideline level in FY
2023, given higher than budgeted gas commodity prices that could not be passed through to
customers. Through FY 2023 Q3, therm sales volume were about 3% higher than forecasted, but sales
revenues were almost 82% higher than budget. Because the gas commodity charge is a pass-through of
market costs, typically, increased revenue offsets the increased cost; this year in January, due to
unprecedented and extreme gas prices, the revenue was not enough to offset the increased costs
because the actual gas commodity price exceeded Palo Alto’s price cap. This will put pressure on
reserves in FY 2023. Staff provided financial forecast projections, including reserve transfers, in April
2023 to Council (Staff Report 2303-1219).
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FY 2023 Budget Actual Variance Variance %
1 5M Jul 2,158,795 2,880 ,043 721,248 33.4%
Au g 2 ,142,170 2,787 ,192 645,0 22 30 .1%
Sep 2 ,136,412 2,993 ,352 856,940 40 .1%
-tA 10M Oc t 2,420 ,904 3,129,985 709,081 29.3%
ti) Nov 3 ,371,129 4,669,267 1,298,138 38 .5 % ,._
n,
0 Dec 5,123,807 7,723,137 2,599,330 50.7%
D
Jan 6 ,241,688 12,740 ,326 6,498,638 104.1%
Feb 5 ,195,946 15,756,215 10,560,269 203.2%
Mar 4,753,158 8,471,837 3,718,679 78.2%
OM A pr 4,296,964
Ju l Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun May 2 ,984,368
■ Gas, Actual Gas , Budget Jun 2,644,552
Item No. 4. Page 23 of 52
3 Water Utility
The Water Utility serves water to virtually all Palo Alto residential and non-residential customers. All
potable water in the City is from the San Francisco Public Utilities Commission (SFPUC) Hetch Hetchy
Water System. This system delivers high quality water from the Sierra Nevada and uses no pumping to
deliver water to the City. Palo Alto uses a small amount of recycled water for irrigation of the Municipal
Golf Course and a few other sites near the Regional Water Quality Control Plant. The City also
maintains a system of reservoirs and wells that enable Palo Alto to serve water during an interruption
of the Hetch Hetchy system. Costs for the Water Utility are split approximately half for the operation,
maintenance and periodic replacement of Palo Alto’s water system and half for the costs of the water
purchased.
3.1 Water Supply and Transmission
On November 10, 2022, Governor Newsom’s senior Water-Policy Officials, the San Francisco Public
Utilities Commission (SFPUC), and the Modesto and Turlock Irrigation Districts reached agreement on a
Memorandum of Understanding to provide greater water flows and increased habitat for the
Tuolumne River. The Bay Area Water Supply and Conservation Agency (BAWSCA) anticipates that this
MOU will become a part of a larger voluntary agreement for the Sacramento-San Joaquin Delta. The
agreement includes investments of $64M for habitat restoration. The next step is for the MOU
signatories and others to work out the implementation details of a Bay-Delta-wide voluntary
agreement for evaluation by the State Water Resources Control Board (SWRCB) as an alternative to the
adopted Bay-Delta Plan. The SWRCB’s schedule indicates development of the Tuolumne Specific
Addendum Scientific Basis Report by fall 2023 and the Phase 1 Final Water Quality Control Plan by
summer 2024. On May 18, 2023, the SWRCB held a scoping meeting for a Notice of Preparation for
development of an environmental document related to the proposed Tuolumne River Voluntary
Agreement. The scoping meeting initiates the SWRCB’s evaluation of the proposed Tuolumne River
Voluntary Agreement as an amendment to the adopted Bay Delta Plan.
In August 2018, Palo Alto’s City Council voted to support the SWRCB’s Bay-Delta Plan to have 40
percent of natural water in the Central Valley to enter the Delta from February to June and associated
Southern Delta salinity objectives; and send a letter expressing this policy position to BAWSCA,
California State Water Resources Control Board, SFPUC, and other stakeholders.
Thirty-one atmospheric rivers from mid-December 2022 to the end of March 2023 meant higher than
average precipitation and snow in the Sierras. As of May 1, 2023, the Regional Water System total
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Item No. 4. Page 24 of 52
storage operated by the San Francisco Public Utilities Commission (SFPUC) was 83% full (normal system
storage for this time of year is 81.3%). SFPUC is managing the reservoir so that there is space for snow
melt. Water Bank is full and the SFPUC projects that high inflows above and below SFPUC storage
reservoirs will maintain a full Water Bank throughout the runoff period (April through July). In the
figure below, the solid black line shows storage in the Regional Water System for the past 12 months
(color bands show contributions to total system storage) and the dashed black line shows total system
storage for the previous 12 months. Regional Water System Storage is 1.26 Thousand Acre Feet (TAF)
as of May 1, 2023.
Figure 16: Regional Water System Storage
On August 20, 2021, the SFPUC received curtailment orders for Tuolumne River diversions. The
curtailments eliminate access to the Water Bank which, as shown in the figure above, provides much of
the system storage. From October 2021 through May 2022, the State Board suspended the
curtailments and reinstated them on June 8, 2022. On April 4, 2023, the SWRCB rescinded all orders
imposing water right curtailment and reporting requirements, effective immediately.
The SFPUC declared a local water shortage emergency by Resolution No. 21-0177 on November 23,
2021, calling for voluntary systemwide 10% water use reductions from FY 2019-2020 levels and
increased the systemwide water use reduction to a voluntary systemwide 11% from FY 2019-2020
levels on May 24, 2022 via adoption of Resolution No. 22-0098. SFPUC increased the systemwide water
use reduction in compliance with the SWRCB’s May 24, 2022 emergency regulation requiring urban
water suppliers to implement the demand reduction actions associated with water shortage level of
10% to 20% by June 10, 2022. On March 24th 2023, Governor Newsom issued Executive Order N-5-23
that eliminated the directive for Stage 2 of the Water Shortage Contingency Plans. The SWRCB’s
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Item No. 4. Page 25 of 52
Emergency Regulation requiring Stage 2 Water Shortage Contingency Plan actions expires June 10,
2023. On April 11, SFPUC rescinded the water shortage emergency declaration. The SFPUC’s system-
wide water use reduction of 11% remains in place until the expiration of the SWRCB’s Emergency
Regulation on June 10th. Palo Alto’s water use restrictions track both the State’s regulation and SFPUC’s
water use reduction.
During droughts that require up to 20% cutbacks, water is allocated between San Francisco and the
Wholesale Customers collectively based upon the Water Shortage Allocation Plan (or Tier One Plan)
that is outlined in Palo Alto’s water supply contract with San Francisco. The collective Wholesale
Customer share from the Tier One Plan is then allocated among Wholesale Customers based upon a
formula in a negotiated and adopted “Tier Two Plan.” Palo Alto’s current water budget is based upon
the results of the current Tier One and Tier Two Plans. Since January 2022, staff have been
participating in a negotiation with the other Wholesale Customers to update the Tier Two Plan. Staff
expects to finalize the updated Tier Two Plan in 2023.
The figure below shows water usage for the South Bay/East Bay (including Palo Alto) compared to
several benchmarks including 2019. For the South Bay/East Bay region as well as systemwide, demand
for the first four months of 2023 has been below the average of the last five years.
Figure 17: SFPUC Water Deliveries
Valley Water, the groundwater manager in Santa Clara County, declared a water shortage emergency
and adopted a 15% mandatory water use reduction for water retailers its agency serves. Valley Water
called for the County, water retailers and cities to restrict ornamental landscape and lawn irrigation with
potable water within their service or jurisdictional areas to no more than two days per week. Although
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Item No. 4. Page 26 of 52
Palo Alto purchases all of its potable water from SFPUC, and does not purchase any water from Valley
Water, Palo Alto partners with Valley Water on wide variety of water conservation programs. On June
20, 2022, the Palo Alto City Council restricted potable irrigation of ornamental landscapes and lawns to
2 days per week, except to ensure the health of trees and other perennial non-turf plantings. This
restriction tracks both the State’s regulation and SFPUC’s water use reduction and is expected to expire
June 10, 2023. The SWRCB also prohibited the use of potable water for the irrigation of “non-functional
turf” at commercial, industrial, and institutional sites other than to the extent necessary to ensure the
health of trees and other perennial non-turf plantings.
On April 11, 2023, Valley Water rescinded the Water Shortage Emergency Condition and mandatory
water use reduction of 15% compared to 2019 and replaced it with a call for voluntary water use
reduction of 15% compared to 2019. Palo Alto is working with Valley Water on messaging to customers
in the county to avoid confusion as much as possible. As such, the City’s messaging will continue to
emphasize the wise use of water rather than specific water usage targets. Palo Alto staff is continuing
to focus on education and outreach and providing resources to eliminate water waste and achieve
efficient water use and completed the process of hiring a Water Waste Coordinator in October. The
Water Waste Coordinator is logging and following-up on water waste reports. Palo Alto is kicking off
the WaterSmart Customer Portal and Residential Home Water Report Program and also re-engaging
with Waterfluence software to target water efficiency for large landscape customers. Staff continues to
promote rebate programs and resources through online outreach, bill inserts, and newsletters. After
Palo Alto implemented water use restrictions in June 2022, for the billing months July 2022 through
March 2023, compared with the same period from July 2019 to March 2020, the Palo Alto community
reduced water usage by 13%.
Palo Alto launched the One Water Plan with the goal of Council adoption of a One Water supply plan
that is a 20-year adaptable roadmap for implementation of water supply and conservation portfolio
alternatives. In June 2022 the City Council approved a contract for this work with Carollo Engineers, Inc.
In September and December 2022, staff conducted stakeholder engagement meetings with community
members and City staff focusing on One Water community needs and priorities and water supply and
conservation options and draft evaluation criteria. Additional stakeholder engagement meetings are
planned with City staff, community members, and regional partners in summer 2023 to share initial
results. The UAC received a status update in February 2023 (Staff Report #14974) and staff plans to
return to the UAC in the fall to provide an update and share initial results.
3.2 Capital Improvement Plan Status
The following capital projects are currently in progress:
•WS-14001 - WMR 28 (Water Main Replacement 28): The WMR 28 project replaces approximately 18,763
linear feet of water main and 256 water services in the Crescent Park, Barron Park, and Charleston Meadows
neighborhoods. Construction of this project started during April 2022 and the anticipated completion date is
in November 2023.
•WS-07000 – California Avenue and Page Mill Road Turnouts: The California Avenue and Page Mill
Turnouts project upgrades the California Avenue Turnout and adds seismic restraints to the
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pressure reducing valve at Page Mill Road Turnout. The construction is delayed due to supply chain
issues on the valves. Construction is anticipated to start in November 2023 after the water
demand peak season ends. The project duration is about 3 months.
3.3 Rate and Bill Comparisons
The figure below shows the water bills for single-family residential customers compared to what they
would be under surrounding communities’ rate schedules as of October 2022. CPAU is among the
highest monthly bills of the group. Palo Alto’s water bills at 9 CCF per month are 17% higher than the
comparison group average.
Figure 18: Residential Water Bill Comparison ($/month)
As of October 2022
Usage CCF/month Palo Alto
Menlo
Park
Redwood
City
Mountain
View Santa Clara Hayward
4 $50.74 62.83 $54.04 $43.47 $29.32 $41.03
(Winter median) 7 76.54 87.32 76.09 67.29 51.31 63.23
(Annual median) 9 98.46 103.65 90.79 83.17 65.97 78.03
(Summer median) 14 153.26 148.02 138.94 122.87 102.62 123.48
25 273.82 257.41 267.39 257.81 183.25 223.47
3.4 Reliability
The City of Palo Alto tracks all water service interruptions. A summary chart of these interruptions can
be found below. Water service interruptions are usually due to repairs of broken or damaged water
services and mains.
Figure 19: Water Service Interruptions, FY 2023
Water Q1 Q2 Q3
Number of Breaks 10 12 6
Combined Minutes 1007 1050 690
Customers Affected 46 249 63
3.5 Financial Health
Below is a summary of the financial position for the water utility.
3.5.1 Sales Forecasts vs. Actuals
Actual water sales volumes through Q3 of FY 2023 were about 11% lower than forecasted, and actual
water sales revenues were about 11% lower than budgeted in the FY 2023 financial plan. Sales were
lower due to the water conservation efforts made throughout the drought periods, coupled with rainy
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weather during the winter and spring seasons. Staff will continue to promote drought-related and
water savings communication through the rest of FY 2023.
Figure 20: Water Sales Volume (CCF), up to FY 2023-Q3
Figure 21: Water Sales Revenue ($), up to FY 2023-Q3
3.5.2 Financial Position
The Water Operations Reserve was filled to the maximum guideline level at the end of FY 2022 as
higher bid costs and delays in project schedules resulted in deferred main replacement projects over
the past few years. There are additional funds in the Operations Reserve above the maximum guideline
level that will continue to be used to cover water utility operational and capital costs in FY 2023. At
year end FY 2022 there was approximately $12.2 million in Water CIP Reappropriations and
Commitments reserves. The FY 2023 Water Utility CIP includes a main replacement (WMR 28) as well
as one-time seismic reservoir upgrades (one upgrade is complete and a second and third are planned
in FY 2023 and FY 2026). At year end FY 2022, there was also $10.7 million in the CIP Reserve and $9.07
million in the Rate Stabilization Reserve. Due to the drought and water conservation efforts, the water
utility’s sales revenue declined in FY 2022 by approximately $3.4 million compared with sales revenue
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FY 2023 t Budget Actua l Var iance Var iance%
Ju l 525,621 449 ,495 -76,1 26 -14 .5 %
SOOK
A ug 490,256 449 ,699 -40,557 -8.3%
400K Sep 479,291 454 ,552 -24,739 -5.2%
Oct 454,425 398 ,947 -55,4 78 -12.2%
IL u 300K Nov 354,487 335 ,898 -18,589 -5.2%
u
Dec 275,706 254 ,298 -21,40 8 -7.8%
ZOOK Jan 237,777 217 ,687 -20,090 -8 4%
100K Feb 232,409 198,369 -34,040 -14.6%
Mar 288,269 204 ,881 -83,3 88 -28.9%
OK Apr 268,185
Ju l Aug Se p Oct Nov Dec Jan Feb Mar Apr May Jun May 382,762
■ W at e r, Actu a l ■ W at er, Budget Jun 424,508
FY 2023 Budget Actua l Var iance Var iance%
6M Jul 5 ,702 ,307 4,505 ,935 -1,196,372 -21.0%
A ug 5 ,318 ,642 4 ,707,270 -611,372 -11.5%
Sep 5 ,199,686 4,867,131 -332,555 -6 4%
~ 4M Oct 4,929 ,922 4 ,317,455 -61.2,4 67 -124%
"' Nov 3 ,845 ,724 3 ,708 ,580 -137,144 -3 .6 % '--m
0 Dec 2,991 ,053 2,892,184 -98,869 -3.3%
0
ZM Jan 2,579 ,572 2,547,809 -31,763 -1.2%
Feb 2,521 ,336 2,358,519 -162,817 -6.5%
Mar 3,127,345 2,425 ,888 -701,4 57 -22 4%
OM Apr 2,909 ,460
Ju l Aug Sep Oct Nov Dec Jan Feb Mar A p r May Jun May 4,152,472
■ w a ·er, Actua l ■ W at er, B udget Jun 4,605 ,362
Item No. 4. Page 29 of 52
in FY 2021. The water utility used reserves in combination with rate increases to cover costs in FY 2022
and plans to continue to use reserves in FY 2023 while drought recovery continues to reduce sales
revenues. Staff estimates that with expected revenues and expenses together with transfers from the
CIP Reserve, the Operations Reserve will reach approximately target levels by the end of FY 2024. Staff
provided financial forecast projections including proposed reserve transfers in April 2023 (Staff Report
2303-1218) and will provide final rate proposals to Council on June 19, 2023.
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4 Wastewater Utility
The Wastewater Utility includes the system of sewer pipes that collect and transport wastewater to
the Regional Water Quality Control Plant (RWQCP) operated by the City of Palo Alto under a
partnership agreement with several surrounding communities, as well as Palo Alto’s share of the cost
of operating the RWQCP. The RWQCP provides treatment and disposal of wastewater for Palo Alto.
Costs for the Wastewater Utility are split approximately half for the operation, maintenance and
periodic replacement of Palo Alto’s sewer collection system and half for the costs of wastewater
treatment at the RWQCP.
4.1 Wastewater Treatment Updates and Capital Planning Status
The RWQCP is operated by Palo Alto’s Public Works Department and provides wastewater treatment
to Palo Alto, Mountain View, Stanford, Los Altos, East Palo Alto and Los Altos Hills. The Palo Alto
Wastewater Collection Utility pays its share (approximately 32% projected in FY 2024) of the costs for
wastewater treatment and disposal. Capital costs for wastewater treatment are a major driver for cost
increases for the Wastewater Treatment Utility and by extension for the Wastewater Collection Utility.
The RWQCP is facing the need for major upgrades in coming years, due to aging equipment and
changing environmental regulations. Rehabilitation and replacement of plant equipment that has been
in use for over 40 years is necessary to ensure the City can continue to conduct wastewater treatment
operations safely and in compliance with regulatory requirements for the discharge of treated
wastewater 24 hours a day.
4.1.1 Treatment Cost Trends
RWQCP staff project treatment costs paid for by Palo Alto’s Wastewater utility to increase by
approximately 4.8% annually on average from FY 2024 through FY 2033. A key driver of the increases
are capital projects, parts, materials and debt. The treatment capital expenses, including debt service
costs, are increasing at an average of about 11.5% per year from FY 2024 through FY 2033 to keep up
with ongoing replacement of aging equipment. Larger increases to capital expenses are expected to
begin in FY 2026 in the form of new debt service for major projects to implement the Plant’s capital
program. The figure below shows Palo Alto’s share of each component of estimated treatment costs.
Major upcoming capital projects and estimated years for debt service to begin are reflected in the
“Planned Debt Service” bar in the figure below and include:
•Joint Interceptor Sewer Rehabilitation (FY 2024- FY 2025)
•1900 Embarcadero Road Purchase(FY 2024)
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•Primary Sedimentation Tank Rehabilitation (FY 2025)
•Outfall Line Construction (FY 2027)
•Operations Building Remodel(FY 2028)
•Secondary Treatment Upgrades, Headworks Facility (FY 2029)
Figure 22: Palo Alto’s Share of Estimated Wastewater Treatment Expenses (Projection and Planned CIP)
The figure above shows the ongoing annual CIP reinvestment (“Recurring/Minor CIP” and “Existing
Debt Service”) as well as treatment operations costs, which make up the majority of the treatment
costs but are not growing as quickly as the planned debt service. Factors that are contributing to cost
increases for treatment operations are rising salary and benefits costs, allocated charges for
centralized city services needed to support wastewater treatment fund operations, increased water
and air permitting fees from the Regional Water Quality Control Board and Bay Area Air Quality
Management District, commodity rates to operate the facility, and chemical expenses.
4.1.2 Regional Water Quality Control Plant Capital Planning Status
The Long-Range Facilities Plan, completed in 2012, guides the capital plans for the RWQCP. The
RWQCP is planning to begin an update to the Long-Range Facilities Plan in 2023. The RWQCP’s current
capital work in-progress includes an estimated $398 million in projects. The following table summarizes
these ongoing projects and provides their status and costs.
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Palo Alto Estimated Expenses FY 2024-2033
Projection +-Planned CIP
$20,000,000 12.0.00% 1
$15,000,000
$10,000,000
$5,0DD,DDD
s-
FY2024 FY2025 FY2026 fY2027 FY2028 FY2029 FY2030 FY2D3 1 FY2032 FY2033
-T rea tmen t Operatic ns -Recuning/Minor CIP
One T ime CIP for Joint Intercepting Sewer -Existing DebtSenrice
-Planned Debt Service __,._ Treatment Operation5 & Planned OIPs
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Figure 23: Current RWQCP Capital Work In-Progress (based on RWQCP November 2022 Partners Meeting)
Project Status Expense (million $)
Primary Sedimentation Tanks Rehabilitation
and Equipment Room Electrical Upgrade
Construction $19.4
New Outfall Pipeline 90% Redesign $17.4
Secondary Treatment Upgrades Awarding Construction $193
Advanced Water Purification System 90% Design $56
Technical Services Building/Lab Building, Ops
Building Remodel
Advanced Planning $41.4
Buy 1900 Embarcadero Road Planning $6.0
Headworks Facility Replacement Budgeted $48.6
Joint Interceptor Sewer Rehabilitation 30% Design $5.6
Other Projects in Progress Various $10.6
Subtotal $398
One of the largest projects listed above is the Headworks Facility Replacement, which involves
replacement or rehabilitation of the parts of the facility that pump raw sewage to the main treatment
works (the headworks), and rehabilitation of primary sedimentation tanks that separate out primary
sludge. Additionally, the RWQCP anticipates regulations to limit nutrient discharges (on total nitrogen)
into the San Francisco Bay. The current secondary treatment design cannot remove nitrogen and the
Secondary Treatment Upgrades will address this regulatory change as well as address aging mechanical
and electrical equipment that must be replaced.
The RWQCP plans to fund these capital projects through a combination of mechanisms including State
Revolving Fund loans, and revenue bonds. In addition, Valley Water will be providing $16 million of
funding for the Advanced Water Purification System. Additionally, Palo Alto was awarded a $12.9
million grant for the Advanced Water Purification System from the United States Bureau of
Reclamation’s WaterSMART program, which allocates Title XVI Program funding under the Water
Infrastructure Improvements for the Nation (WIIN) Act.
4.2 Collection System Capital Improvement Plan Status
The following capital projects are currently in progress:
•WC-17001 - SSR 30 (Sanitary Sewer Replacement 30): The SSR 30 project was completed in April 2023 and
replaced approximately 9,649 linear feet of wastewater main and 195 sewer laterals in the Ventura, Research
Park, Fairmeadow, and Midtown West neighborhoods.
•WC-19001 - SSR 31 (Sanitary Sewer Replacement 31): The SSR 31 project replaces approximately 11,000
linear feet of wastewater main, sewer laterals, and manholes on El Camino Real and Page Mill Road. This
project was approved by Council on 5/8/23. Construction is anticipated to start in late July or early August of
2023. 40% of the work will be performed during nighttime due to Caltrans’ restriction to close 2 traffic lanes
during daytime. Staff coordinated the schedule with Caltrans and County of Santa Clara to stay ahead of their
street improvement/paving projects. The SSR 31 contractor is expected to work 2 shifts during the day and
night to expedite the sewer replacement and avoid digging into Caltrans or County’s newly paved streets.
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4.3 Rate and Bill Comparisons
The figure below shows the wastewater monthly bill for residential customers in Palo Alto compared to
what they would be under surrounding communities’ rate schedules as of November 2022. Palo Alto’s
monthly sewer bill is lower than four of the six neighboring communities. Menlo Park in this table
refers to the West Bay Sanitary District. Staff will report on future rate increases once they are adopted
by the wastewater utilities.
Figure 24: Residential Wastewater Bill Comparison ($/month)
As of November 2022
Palo Alto Menlo Park Redwood City Mountain View Los Altos Santa Clara Hayward
$44.62 $106.67 $89.28 $50.10 $42.05 $46.82 $38.58
4.4 Financial Health
Below is a summary of the financial position for the wastewater utility.
4.4.1 Sales Forecasts vs. Actuals
Actual wastewater sales revenues through Q3 of FY 2023 were about 1% lower than forecasted in the
FY 2023 Financial Plan.
Figure 25: Wastewater Sales Revenue ($), up to FY 2023-Q3
4.4.2 Financial Position
The Wastewater Collection Operations Reserve was within the guideline range at year end FY 2022; the
CIP Reserve had a balance of approximately $3.2 million at year end FY 2022 and staff will seek Council
approval in the FY 2024 Wastewater Collection Financial Plan to access funds in the CIP Reserve
needed for CIP projects in FY 2023. The Wastewater Collection Utility CIP Reappropriation and
Commitment Reserves totaled $4.6 million at the end of FY 2022. Rising main replacement costs as
well as the need to accelerate main replacement to prudently manage the City’s infrastructure
together with rising wastewater treatment costs is placing pressure on the wastewater utility’s
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FY 2023 i Budg et Actua l Var ia nc e Var iance%
Ju l 1,739,132 1,685,896 -53,236 -3.1 %
Aug 1,733,213 1,786,224 53,011 3.1%
1500 K Sep 1,743,637 1,763,529 19,892 1.1%
:;;:;-Oct 1,734,767 1,682,448 -52,319 -3.0%
r 1000 K Nov 1,728,399 1,745,624 17,2 25 10%
"'
0 Dec 1,771,013 1,716,053 -54,960 -3.1%
0
Jan 1,770,711 1,719,236 -51,47 5 -2.9%
SOOK Feb 1,669,155 1,717,964 48,809 2.9%
Mar 1,810,061 1,747,794 -62,267 -3.4 %
OK Apr 1,696,732
Ju l Aug Sep Oct Nov Dec Jan Feb Mar Ap r May Jun May 1,665,374
■ W astew ater, Actual ■ W aste w a er , Budge Ju n 1,684,910
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reserves. Staff provided financial forecast projections in April 2023 (Staff Report 2303-1218) and will
provide final rate proposals to Council on June 19, 2023.
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5 Fiber Utility
The City offers a "Dark" fiber service providing a fiber connection from Palo Alto businesses to the
downtown Internet Exchange. At the exchange, businesses select an internet service provider (ISP) for
bandwidth and connection speed.
5.1 Fiber Utility Strategic Planning
On May 1, 2023 the Council approved the contract amendment with Magellan through March 2025 for
the continued provision of consulting services for a multi-phased fiber optic network expansion plan,
which includes program management of construction of the fiber backbone and phase 1 of Fiber-to-
the-Premises (FTTP), network operations and technical support, and electrical make ready engineering
in an amount not to exceed $2,473,600 (Staff Report #2303-1215). Although the phased build
approach to FTTP will decrease the City’s financial risk and increase Council’s control over the velocity
of the buildout, the City does not have the in-house staffing to fully deploy the fiber backbone project
and first phase of FTTP. These projects will require significant staffing and specialized skill sets over the
next several years. Fiber backbone construction includes an estimated 28 miles of underground
construction and 10 miles of aerial construction. Phase 1 for FTTP includes an estimated 18 miles of
underground construction and 63 miles of aerial construction. In addition to construction, the City will
be starting up a new internet service provider (ISP) business.
As the City solidifies staffing plans in parallel with contracted services, the Director of Information
Technology, Darren Numoto, will take on the responsibilities of an Assistant Director for Palo Alto Fiber
on an interim basis. As part of the FY 2024 proposed budget, staff will be bringing forward a
recommendation to add four (4) new FTE positions for the dark fiber expansion and implementation of
FTTP. These positions are Assistant Director, Outside Plant Manager, Marketing and Sales Manager and
Network Architect/Senior Engineer. These positions will be recruited and filled as needed during the
various stages of the project. The scope of services provided by Magellan and the associated
compensation under the new amendment may decrease when the City hires internal FTEs and/or
outsources specific activities.
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5.2 Capital Improvement Plan Status
Given Council’s approval of construction of phase one of FTTP, CPAU will create a new FTTP CIP project
under the fiber utility in the FY 2024 Fiber CIP Budget. In the FY 2024 Fiber CIP budget, $20 million will
be budgeted in the new Fiber-to-the-Premises (FO-24000) CIP and an additional $13 million will be
budgeted in the Fiber Optics Network – System Rebuild (FO-16000) CIP for the new fiber backbone.
5.3 Reliability
There were no unplanned fiber outages or events to report in Q3 of FY 2023.
5.4 Financial Health
Below is a summary of the financial position for the fiber utility.
5.4.1 Fiber Sales
Actual dark fiber revenues through Q3 FY 2023 were $2.8 million, which is within the FY 2023 revenue
forecast of $3.6 million. Based on the number of new dark fiber applications, staff projects annual fiber
revenues will return to pre-pandemic level of $4.5 million by end of FY 2024. To expand the dark fiber
business, CPAU has a hired a full-time Fiber Market Analyst to promote dark fiber and Fiber Engineer to
reduce fulfillment time for new applications. CPAU staff is exploring new dark fiber services with Tesla
for their new engineering headquarters on Page Mill Road.
Actual fiber expenses through Q3 FY 2023 were $2.1 million which is comprised of salaries and benefits
($1.1 million), contract expenses ($0.2 million), administration overhead ($0.6 million), and transfers to
other utilities ($0.2 million).
5.4.2 Financial Position
The projected ending FY 2023 Fiber Optic Utility Rate Stabilization Reserve is $34.0 million.
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6 Customer Programs (Efficiency and Sustainability)
The City’s Utilities Department maintains a number of programs to help customers save money, use
energy and water efficiently, and reduce carbon emissions. These programs are funded through a
variety of funding sources, some of which are summarized below.
6.1 Customer Programs Updates
Below is a summary of the City’s energy and water efficiency programs, as well as programs to
encourage building electrification and adoption of electric vehicles.
6.1.1 Energy and Water Efficiency
Energy & Water Efficiency Workshops
The City, in partnership with the Bay Area Water Supply and Conservation Agency (BAWSCA), will hold
four landscape efficiency workshops in Spring 2023. The workshops will cover topics on rain gardens,
how to water trees, steps to take to convert lawns into drought-tolerant landscapes, and available
rebates.
Figure 26: Schedule of CPAU Workshops (April - June 2023)
Event
#Date Event
1 4/26/2023 Lawn Removal Workshop
2 5/3/2023 Tree Watering and Care Workshop
3 6/24/2023 Spring Planting Workshop
4 6/29/2023 Rain Garden Workshop
Please visit the BAWSCA website for a complete list of available classes and events at:
https://bawsca.org/conserve/programs/classes. All past Landscape Class Videos are available online at:
https://bawsca.org/conserve/landscaping/videos/. For updates on future events and workshops,
please visit http://cityofpaloalto.org/workshops
With collaboration from the Palo Alto City Library, City Manager's Office, Public Works, and the Utilities
Department, an Earth Day event was held on Saturday, April 22 from 10 a.m. – 1 p.m. at Rinconada
Library. Over 100 attendees learned about different climate-friendly choices they can make in their
home, including water saving landscaping and the advantages of going all electric.
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Residential Energy and Water Programs
The Home Efficiency Genie program continues to provide residents with professional advice and
information to improve their home’s efficiency and comfort, lower their energy and water usage and
get guidance on home electrification options. Even with the Genie returning to in-home
comprehensive and diagnostic assessments in the fall of 2021, the virtual option developed during
COVID continues to be a service that residents are interested in. The Home Electrification Readiness
Assessment (HERA) was also amended to include a virtual version during COVID. Both the in-home and
virtual versions continue to help residents assess home electrification upgrades that their home can
accommodate and provide actionable next steps. Between January and March of 2023, the Genie
performed 8 comprehensive in-home assessments, 5 in-home assessments and 23 virtual assessments.
CPAU’s Residential Energy Assistance Program (REAP) for income-qualified customers continues to
reach our most vulnerable population offering energy and water efficiency improvements at no cost to
the customer. Residents who are newly qualified for CPAU’s Rate Assistance Program (RAP) are
notified each month of their eligibility for these free upgrades installed by CPAU’s vendor, Synergy.
Multiple projects are being scheduled for REAP customers to take advantage of the free efficiency
upgrades, with projects including building envelope improvements, furnace replacements with high
efficiency models, and lighting upgrades to LEDs.
For our multifamily (MF) property owners, CPAU continues to offer the Multi Family Plus (MF+)
program which offers free energy efficiency upgrades installed by our vendor, Synergy. These upgrades
include lighting upgrades to LEDs and whole building envelope upgrades.
CPAU partners with Valley Water to offer a robust portfolio of water conservation programs and
rebates for residents and businesses. On July 1, 2022, the City entered into a new cost-sharing
agreement with Valley Water which increases rebate amounts for converting turf into drought-tolerant
landscapes and includes a new Lawn to Mulch rebate program for commercial customers. As drought
conditions continue, CPAU is focusing outreach on reducing outdoor water use and continues to
encourage participation in rebates and resources.
Commercial & Industrial Energy Efficiency Program
As of May 1, 2023, Enovity has 19 projects in process with 2,114,518 kWh savings. The Key Account
Representatives have been actively reaching out to engage customers with direct email contacts and
setting up face to face meeting.
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Figure 27: Energy Efficiency Program Energy Savings
Business Customer Rebates, formerly Commercial Advantage Program
The Business Customer Rebate (BCR) remains the primary program for customers to apply for rebates
for energy efficiency and electrification projects installed at customers sites. City of Palo Alto Utilities
(CPAU) offers rebates to commercial, industrial, and public sector customers to upgrade their
equipment to energy-efficient products. In May 2022, BCR was expanded to offer electrification
rebates to incentivize customers to retrofit gas space heating, water heating and cooking equipment
with efficient electric alternatives. This program has limited participation as business customers
continue to implement projects at a slow pace. As of May 1, 2023, only two projects have been
implemented, with approximately 185,00KWH saved.
Business Energy Advisor
The Business Energy Advisor program is progressing, having 7 new site assessments and 4 site
assessment reports completed and presented to customers in Q3 FY 2023. There continues to be a
heavy focus on outreach and promotion of this new program with a direct mailer postcard reaching
close to 3,000 business customers and CLEAResult outreach reaching an additional 600 customers. The
next steps for this program include completing a business resources and programs catalog to pass out
to customers while doing in person outreach and implementing this program into the EECP database
system for tracking and reporting.
6.1.2 Building Electrification
Business Electrification Technical Assistance Program (BE TAP)
For commercial customers, staff partnered with CLEAResult in the launch of the Business Electrification
Technical Assistance Program (BE TAP) in August 2022. This program offers free electrification
assessment and technical assistance to implement building electrification projects to a variety of
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Project kWh Proj ect Cost P roject
Cust omer Fac ility Sav ings at at Incentive at
Project Name Address Comm itment Comm it ment Comm itment
10 50 Arast radero LED Phase 2 10 50 Arastradero 41,777 $37 ,100 .00 $4 ,177.70
3165 Porter LED Phase 2 3165 Porter St 30 ,263 $47 ,381 .00 $3 ,026.30
801 We lch LED 80 1 We lc h 33 ,526 $44,492 .00 $3 ,352.60
855 CA Ch lr RC x 855 Ca lifornia 61 ,200 $5 ,000 .00 $2 ,500 .00
3375 Hillview Chlr Replace ment 3375 Hillview 399 ,000 $350 ,000 .00 $59 ,850 .00
11 89 We lch LED 11 89 We lch 309 ,132 $50 ,000 .00 $25 ,000 .00
Tesla 3500 Deer Creek 3500 Deer Cree k $0 .00 $0 .00
3825 Fabian Way, SSL 3825 Fabian Way $20 ,000 .00 $3 ,150.00
PA Square Phase 1 3000 El Ca mino Real 70,436 $135 ,000 .00 $7 ,043 .60
Stanford Shopping Center LED 660 Stanford Shopping Center 187 ,143 $76,818.00 $18,714 .30
CPI 8 11 Hansen Way 0 $0 .00 $0 .00
LPCH Main Vent ilation Reduction 725 We lc h Rd $0 .00 $0 .00
1050 Arastradero Econom izer 1050 Arastradero 51,450 $50 ,000 .00 $8,495 .00
855 CA Ch lr RCx Phase II 855 Ca lifornia 26,754 $4 ,000 .00 $2 ,000 .00
CPI Power Supply 8 11 Hansen Way $0 .00
LP CH Main LED 725 We lch Rd 748 ,037 $227 ,740 .00 $74 ,803.70
875 Bla ke Wil bu r Controls Upgrade 875 Bla ke Wil bur 123 ,800 $555 ,000 .00 $53 ,170.00
10 50 Arast radero HHW Valve 1050 Arastradero A 32,000 $20 ,000 .00 $4 ,900 .00
Stanford West Child Care Ele ctrifi cat ion 625 Clark Way 0 $0 .00 $0 .00
Cabana Hotel Electrification 4290 El Ca mino Real $0 .00 $0 .00
2,114,518 $1,622,531.00 $270,183 .20
Item No. 4. Page 40 of 52
business types including but not limited to hotels, restaurants, churches, and office buildings. To date,
program outreach activities include call campaigns, e-newsletters, in person door-to-door outreach,
and utility bill inserts. A total of 3 site assessments were completed and 1 site assessment report was
returned to the customer in Q3 FY 2023. In the pipeline we have about 5 reports to return to
customers and additional assessments to schedule.
6.1.3 Electric Vehicles
Palo Alto continues to facilitate the installation of EV charging infrastructure throughout the City to
support mass EV adoption, with equitable access for multifamily and income-qualified residents, as
well as workplaces, public parking lots and retail areas. Correspondingly, cross-departmental work is
progressing on proposals for fleet electrification.
Financial Overview
FY 2022 EV program related expenses were $1.3M, of which $0.465M was for the second installment
of the CALeVIP program, $286k was contribution to the Clean Fuel Rebate (CFR) program, $121k for
EVTAP (Electric Vehicle Technical Assistance Program) management by CLEAResult, and $170k in
customer rebate payments. Revenues for the year is $1.0M, lower than anticipated a year ago due to
declining market prices for LCFS credits. As of 6/30/2022, the LCFS program fund had a reserve balance
of $7.23M.
Summary of All EV Programs for Multi-family (MF) Properties and Workplaces
•Mission: The EV team’s mission is to facilitate the installation of EV chargers to support increased EV adoption
with a priority on MF properties. To reach 80 by 30 S/CAP goals, it is imperative that there is enough charging
infrastructure for residents, commuters and visitors. For residents, the priority is to close the MF EV access
gap, as only 13% of EVs in Palo Alto are registered at MF buildings, while MF makes up 42% of households.
•Goal of EV Programs: Expand EV charging accessibility to 10% of MF households (about 1,100 homes) by 2025.
•Why: Most middle-income and low to moderate-income residents in Palo Alto live in MF housing. Of the
11,000 households living in MF, 23% have annual income levels which are under 400% Federal Poverty Levels.
EVs provide significant lifetime household savings, and yet those who most need those savings have the
hardest time gaining EV charging access due to the challenges associated with installing chargers at MF
properties. Private industry is not adequately serving this market, whereas the City is well-positioned to
support this hard to reach and slower to move customer segment, making meaningful use of available City
funding sources for EV promotion.
•Target Customer Segment: MF property owners, Homeowners Associations (HOAs), nonprofits, owners of
small medium businesses and buildings, as well large C&I customers.
•What CPAU can provide:
o Trusted, neutral advisory services (rather than vendor sales services) with a direct connection to
internal City staff to facilitate problems.
o Technical assistance (site evaluation, including electrical capacity, business case development,
project design, obtaining bids, preparing permit packages)
o Incentives (both for charging equipment and distribution upgrades)
•Strategy: Facilitate development of shared Level 2 chargers in multi-family buildings as well as, as many Level
1 chargers as can be installed. Size electrical infrastructure to enable the building owner to add more EV
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charging ports in the future. Also, encourage the installation of low-power Level 2 chargers when appropriate
as a grid-friendly strategy to increase EV charging options for as many EVs as possible.
Aggregated Results to-Date for All EV Programs Targeting Multi-family (MF) Properties and
Workplaces
•Program Commencement: December 2017 (multi-family rebates), October 2019 (multi-family/nonprofit
technical assistance), December 2019 (workplace charging rebates)
•Leads: Over 130 sites have enrolled in the programs, of which 86 are multi-family properties representing
over 3400 units
•Results: When the active projects are completed, the City will have:
o Facilitated access to EV charging for over 1500 multi-family housing units. Without accessible
charging facilities these residents are unlikely to consider an EV.
o Access to EV charging for employees of several non-profits and workplaces.
•Marketing Strategy: Of Palo Alto’s 803 multi-family (MF) buildings, focus on the largest 5% (44 sites) which
represent 32% of total MF units (about 3800 households). Also, partner with affordable housing providers
which represent over 1600 low-income households at 35 sites of which 5 properties have 100 units or more.
Outreach consists of direct outreach to property owners via call campaigns, with marketing done by the 3rd
party program provider, CLEAResult.
Updates by EV Program
•EV Technical Assistance Program (EVTAP)
Goal: Facilitate the installation of 180-360 ports @ 60-90 sites (By 2024)
Offer technical assistance for the installation of EV chargers at Non-Profit and MF properties,
involving a series of site visits, technical evaluations, engineering reviews, and design proposals,
culminating in the landlord receiving contractor bids, followed by assistance submitting a building
permit, applying for incentives and project management of the installation. Completed projects
have taken up to 2 years to reach completion.
As of the end of March 2023:
o 87 signed Program Participation Agreements sites enrolled and working through the program
o 46 sites with contractor bids
o 11 permit applications submitted
o 5 installations complete
o 62 new EV charging ports installed
o Currently proposed EVSE installations
o 217 Level 1 charging ports
o 600 Level 2 charging ports
•EV Charger Rebate Program
Goal: Incentivize the installation of EV chargers at Non-Profits and Multifamily properties. CPAU currently
offers up to $8,000 per port for up to 10 ports. Currently looking into lowering rebate levels due to
increased demand for rebates and a decreased income from Low Carbon Fuel Standard credits (see 6.2.1).
The program is also considering putting a time limitation on fund reservations, to accelerate projects
reaching completion.
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As of the end of March 2023:
o Since the launch of this program in 2017, CPAU has facilitated the installations of 126 new EV charging
ports/connectors at 16 sites. The breakdown of the installation sites: 7 MF and 9 non-profits (including
3 schools). Avg. cost of each port was $10k and projects have averaged 12 months to complete.
•California Electric Vehicle Infrastructure Project (CALeVIP)
Goal: Facilitate and Incentivize the installation of EV chargers at commercial sites.
As of March 2023, a total of $1.7M (out of $2M) has been reserved by 13 site owners through
CALeVIP, a commercial EV charging, matching grant program sponsored by the California Energy
Commission (CEC). The proposed installations could lead to the installation of 191 Level 2 ports and
12 DC Fast Chargers.
o 0 installations completed
o 13 sites enrolled and working through the program (1 hotel, 10 office sites, 1 retailer and 1 multi-unit
dwelling)
o 8 Permit Applications Submitted
o 8 Permits Issued
o Potential for 191 Level 2 ports and 12 DC Fast Chargers
•EV Awareness and Outreach
Goal: Raise awareness, answer questions and encourage residents to consider transitioning to electrified
modes of transportation, including electric cars, e-Bikes and other modes of clean transportation. CPAU is
offering a wide array of EV classes and events, partnering with multiple vendors and organizations. As of
March 2023, CPAU hosted eight EV and electrification online workshops and in-person events with 580
attendees. From January through March 2023, CPAU hosted seven virtual EV educational workshops and one
in-person EV expo, totaling in 450 and 130 participants in attendance, respectively. CPAU anticipates offering
over 30 online and in-person workshops and events during calendar year 2023.
January – March 2023:
o 8 EV education and outreach events completed
Figure 28: Tentative Schedule of CPAU EV Workshops and Events, April – June 2023
Event #Date Event
1 4/5/2023 Trilingual EV Financial Incentives Clinic (online)
2 4/112023 Save Money with an EV in 2023 (online)
3 4/15/2023 E-Bikes in the Park w/ EV Expo @ Mitchell Park (in-person)
4 4/30/2023 Evs and Espresso! EV Expo @ Congregation Etz Chayim (in-person)
5 5/13/2023 Goodbye Gas, Hello Evs! w/ EV Expo @ Mitchell Park Community
Center (in-person)
6 5/15/2023 EV 102 (online)
7 5/31/2023 Evs for Backup Power (online)
8 6/22/2023 Corporate EV Expo @ Vmware (in-person)
Visit http://www.cityofpaloalto.org/workshops for information on upcoming classes.
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•City-Owned EV Chargers
Goal: Install EV Charging Infrastructure for the public as well as City-fleet.
As of the End of December 2022:
o 124 – City-Owned Ports
o 120 – Publicly accessible EV Charging ports
o Newest chargers: 6 ports at renovated Junior Museum on 1451 Middlefield Rd.
•Transformer Upgrade Rebate Program
Goal: Provide discounts to defray the cost of utility distribution system upgrades triggered by EV
applications, costs that would otherwise be borne by the customers. With this program we are offering up
to $100K for MF & non-profits and up to $10K for Single Family Homes
As of the End of December 2022:
Many older properties in Palo Alto, especially multifamily buildings, have limited electric capacity to
accommodate EV chargers and building electrification. Yet, there is a nationwide transformer supply
shortage, potentially delaying customer EV projects. In the meantime, the EV team is working closely
with Engineering and is conducting a pre-screening of transformer loading for all commercial EV
projects enrolled in EVTAP as well as proposing designs utilizing existing electric capacity.
6.2 Funding Sources for Emissions Reductions
Energy efficiency and water efficiency programs have traditionally been funded by electric, gas, and
water rate revenues. To fund emissions reduction programs, the City has developed multiple
alternative funding sources:
•Low Carbon Fuel Standard (LCFS) Program: The City participates in the California Air Resources Board
(CARB) LCFS program, receiving credits for the provision of low-carbon fuels (such as clean electricity and
compressed natural gas) and must use the revenues from the sale of these credits for programs and other
efforts promoting low-carbon vehicle adoption.
•Cap and Trade Program: The City’s electric and gas utilities are required to participate in the State’s cap
and trade program, but these utilities receive some of the revenue from the auction of allowances for the
program. The revenue must be used for emissions-reducing activities.
•Public Benefits Funds: Locally owned municipal utilities must collect a surcharge from their electric utility
customers under section 385 of the Public Utilities Code (there is a similar requirement for gas utilities)
to be used on cost-effective energy efficiency and conservation, low-income programs, renewable energy,
and research and development.
The amount of revenue currently held in reserve for each revenue source and the projections for
future revenue are shown below.
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Figure 29: Potential Emissions Reduction Funding Sources
Reserves ($000) Projected Revenues ($000)
(July 1, 2022)FY
2023
FY
2024
FY
2025
FY
2026
LCFS Program 7,236 2,258 2,684 3,002 3,362
Cap and Trade (Electric)1,189 3,027 3,016 2,992 2,999
Cap and Trade (Gas)6,731 2,102 3,074 3,487 3,898
Public Benefits 3,890 3,841 4,780 5,076 3,729
Expenditures for each revenue source are as follows:
•LCFS revenues have been used primarily to facilitate the installation of EV chargers in multi-family
buildings and are expected to be used that way in the future unless the City’s priorities shift. Some has
been used for general promotion of Evs.
•Cap and Trade revenues have been used to purchase renewable energy and for the Advanced Heat Pump
Water Heater pilot. More use of these revenues for electrification programs is expected in the future,
though no specific approvals have been sought yet.
•Public Benefit funds are used for energy efficiency (including low-income programs) and building
electrification.
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7 Communications
This section summarizes communications highlights, updates on major campaigns and noteworthy
events. Copies of ads and bill inserts are available online at http://cityofpaloalto.org/UTLbillinsert.
Rebates for High Winter Energy Costs: CPAU credited residential utility customer accounts with a
“Winter Rebate” for the extraordinarily high gas and electric utility costs that the region experienced
this winter. This rebate was approved by City Council in early April 2023 to provide needed financial
relief to residents and was calculated based on a customer’s January electric and/or gas utility bill
costs. The fixed rebate for gas services ranges from $70 to $100 and the fixed rebate for electric
services ranges from $20 to $65. Additional relief of $100 for electric and $100 for gas service was
provided to residents enrolled in the Utilities Rate Assistance Program (RAP) and/or have a past due
balance of greater than 180 days. An additional flat rate rebate is available through the end of October
2023 to residents who do not currently qualify for the utilities rate assistance program but have
experienced financial hardship during this time. Those residents may apply for our “High Bill Financial
Assistance” program. Information on all utilities financial assistance resources is available at
cityofpaloalto.org/utilitiesassistance.
Coming Soon! New Outage Management System: Staff have begun outreach about the upcoming
new Outage Management System (OMS), which is scheduled to launch in summer 2023. This will offer
customers the ability to receive alerts and updates through text messages, phone calls and emails
about power outages and other emergency notifications. We are encouraging people to ensure their
contact information is up to date in MyCPAU and/or by contacting Customer Service to add email
addresses and phone numbers. The new OMS will provide benefits such reduced outage durations,
faster response time, web outage viewer, customer account log in for updates, hosted Integrated Voice
Response (IVR), phone capacity rollover, no busy signals, streamlined field communications, and
situational awareness for both employees and customers.
Advanced Metering Infrastructure (AMI) Project: CPAU began deploying Advanced Metering
Infrastructure (AMI) meters in January 2023. This beta phase rollout includes approximately 1,800
electric, gas and water meters. This is a phased rollout to allow the City to test and validate the quality
assurance of AMI meters and systems. Some of the AMI meters will be installed at all-electric homes
with EV chargers and/or energy storage systems, allowing CPAU to gather data about EV customer
charging patterns, all-electric home load shapes, and transformer loading which is essential for the grid
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modernization project. CPAU has been communicating directly with customers who will receive the
meters to share resources and offer assistance with any questions or concerns.
Home Water Reports Launch: Since the recent launch of the WaterSmart program, staff have
embarked on a robust outreach campaign to encourage customers to log into their account and take
advantage of the features such as leak alerts and access to water efficiency programs. Starting in
March, the City began sending out Home Water Reports to single-family residential customers. The
Home Water Reports include information on a customer’s water use and comparisons to similar-sized
Palo Alto households. Water savings from these reports will be evaluated through an efficiency study.
Full-Service Heat Pump Water Heater Pilot Program: The Palo Alto community has been rallying
support for the City’s new heat pump water heater installation program. CPAU has been gathering
contact information from residents expressing interest in participating or receiving more information
on the program’s full-service installation service once it fully launches. During the spring, staff called
and/or emailed these residents with an update on scheduling site assessments for potential heat pump
water heater installation. To drive further participation, the City will soon begin working with a
marketing consultant to facilitate collaboration with staff, stakeholders, policymakers, and community
partners on a broad electrification marketing plan for launch later this year.
Water Supply and Drought: Staff have been proactive about communicating the current situation of
water supply conditions following heavy precipitation in early 2023, which effectively ended the State’s
historic drought. CPAU continues a robust outreach campaign about water supply conditions, water
use restrictions, and resources for water use efficiency regardless of rain or drought. Staff are working
with the Bay Area Water Supply and Conservation Agency (BAWSCA) and Valley Water to coordinate
public education events throughout the spring, summer and fall. Updates on water supply conditions
and efficiency are available at cityofpaloalto.org/water.
Program and Event Support: CPAU hosted many events and workshops in early 2023 to spread
awareness about customer programs for energy and water efficiency, electric vehicles (EV), electric
bikes (including special discount campaign for EVs and eBikes), and beneficial electrification. The
communications team supported these efforts through comprehensive outreach via website, email
newsletters, advertisements, and social media campaigns.
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8 Legislative and Regulatory Activity
8.1 State legislation
Below are bills that were tracked as of February 2023:
•AB 9 (Muratsuchi) and SB 12 (Stern) |California Global Warming Solutions Act of 2006: emissions limit. Both
bills, repeats of prior failed bills, set the state’s 2030 GHG reduction goal from 40% below 1990 levels to at
least 55% below 1990 levels. AB 9 is on the Assembly inactive file and SB 12 was held in the Senate
Committee on Appropriations’ suspense file.
•AB 65 (Mathis) | Energy: nuclear generation facilities. Allows for the development of new nuclear energy
facilities in California by removing the current legal prohibition. AB 65 has failed to pass out of the first
policy committee.
•AB 66 (Mathis) | Natural Resources Agency: water storage projects: permit approval. A spot bill creating a
'water project shot clock' by requiring timely state permitting decisions for water supply projects. AB 66 was
held in the Assembly Committee on Appropriations.
•AB 249 (Holden) | Water: school sites: lead testing: conservation. Requires a water system serving a public
or private school with a building constructed before January 1, 2010 to test for lead by January 1, 2027, and
to prepare a sampling plan. AB 249 passed the Assembly and the bill is ordered to the Senate for Committee
assignment.
•SB 48 (Becker) | Building performance standards. Spot bill to create building performance standards for
improvements in energy efficiency and GHG reductions in large buildings. SB 48 passed the Senate and the
bill is at the Assembly Desk.
•SB 49 (Becker) | Tax incentives: solar canopies. A spot bill to provide tax incentives for the construction of
solar canopies over large parking lots to boost the local generation of clean electricity. SB 49 (Becker) The
spot bill was amended to require the Department of Transportation to develop a strategic plan to lease its
right-of-way for energy infrastructure. The bill is currently at the Assembly Desk.
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Appendices
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9 Appendix A: Energy Risk Management Program
This appendix provides a quarterly update on the City’s Energy Risk Management Program.
9.1 Overview of Hedging Programs
The City’s Utilities Department maintains a hedging program for its Electric and Gas Utilities. In the Gas
Utility the program protects against short-term (intra-month) price spikes caused by weather or major
incidents on the Western gas system. However, the City does not hedge its gas supply more than one
month in advance, choosing instead to protect the Gas Utility’s financial position by passing gas supply
costs through to customers via a charge that varies monthly based on gas market prices. As a result,
the Gas Utility’s only market exposure is the amount by which gas demand deviates from forecasts
within the month. This exposure is relatively small and can be managed using Gas Utility Operating
Reserves. A risk assessment is performed each year as part of the Gas Utility financial planning process
to ensure adequate reserves to cover all risks. The most recent Gas Utility Financial Plan was adopted
June 21, 2021 (Staff Report #12240).
The City has entered into long-term contracts for its Electric Utility to ensure that the City has carbon
free electricity supplies equal to 100% of Palo Alto’s annual electric demand. However, the output from
these generating sources does not match Palo Alto’s electric load. In the summer, the City has a surplus
of carbon free energy and it has a deficit in the winter. This exposes the City to market risk, and staff
maintains a hedging program to protect against this risk. In addition, hydroelectric generators make up
approximately half the City’s energy supply. During dry years these resources do not generate as much
energy, creating an additional market exposure that must be hedged. Unlike the gas hedging program,
which is operated by City staff, the electric hedging program is operated by the Northern California
Power Agency (NCPA), a joint powers agency the City formed in partnership with several other
California publicly owned electric utilities, with oversight by City staff.
9.2 Overview of Energy Risk Management Program
The hedging programs described above are conducted in accordance with the City’s Energy Risk
Management Program, which includes a set of Program Policies adopted by the City Council,
Guidelines adopted by the City’s Utilities Risk Oversight Coordinating Committee (UROCC), and
Procedures approved by the Utilities Director. In addition, for the electric hedging program, NCPA
maintains its own Risk Management Program. The City is able to provide policy level oversight of this
program through its seat on the NCPA Risk Oversight Committee, which is held by the City’s Risk
Manager.
Per the Energy Risk Management Policies, the City Council must receive quarterly reports on the City’s
forward contract purchases, market exposure, credit exposure, counterparty credit ratings, transaction
compliance, and other relevant data.
9.3 Forward Deals
Palo Alto did not execute any Electric or Gas transaction in Q3 of FY 2023.
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10 Appendix B: Staffing and Vacancies
As of Q3 FY 2023, the Utilities Department has 58 vacant positions out of 253 authorized positions or a
23% vacancy rate. Below is a breakdown of the vacancies by division. The Electric Engineering and
Operations (E&O) division continues to have the highest number and hardest positions to fill. Electric
Engineering and Operations has a total of 32 vacancies or 36% vacancy percentage). The City is actively
recruiting for 42 vacant positions. Due to HR staffing constraints, Utilities has designated three HR
liaisons from Utilities Administration to assist HR with some of the recruitments. With the three HR
liaisons, CPAU will be able to post positions, schedule interviews, and make job offers at a faster pace
after they are fully trained. CPAU have attended or will be attending engineering career fairs at
Sacramento State University, Cal Poly San Luis Obispo, and San Jose State University.
Figure 31: Utilities Vacancies and Position Movements by Division, up to Q3 FY 2023
Division
Authorized
FTEs
Vacant
FTEs
Active
Recruitments Vacancy %
Administration 20.5 4 1 20%
Customer Service 23 3 1 13%
Resource Management 25.5 6 5 24%
Electric Operations 69 24 16 35%
Electric Engineering 21 8 6 38%
WGW Operations 70 10 10 14%
WGW Engineering 24 3 3 13%
Total 253 58 42 23%
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11 Appendix C: Electric Utility Annual Infrastructure Maintenance and Replacement
Report
In each Quarterly Update the Utilities Department will provide a detailed overview of a single utility’s
investment and maintenance activity. An update on the Electric Utility was scheduled for this report,
but it will be rescheduled to next quarter’s report.
APPROVED By:
Dean Batchelor, Director of Utilities
Staff: Eric Wong, Resource Planner
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